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Tommy Leung [email protected]
SummaryExtensive experience in business analysis, system analysis, application testing and software development throughout the full SDLC cycle. Stable work history, dedicated and committed to delivering results.
Languages: ASP, ASP.NET, .NET Mobile, HTML, Java script, VB/VBA, Lotus Notes, Xpages, PERL, SQL, NET Dynamics
Database: Oracle, DB2, MS Access, MS SQL Skills: Waterfall, ITIL, CCM, Load Runner, Rational Clear Case, Rational Clear Quest, TOAD
Education California State Polytechnic University, Pomona, Bachelor of Science in Business Administration,
Majoring in Computer Information System California Institute of Technology, Project Management Training, Pasadena, CA
Experience Southern California Edison, Information Technology 1997 – 01/2015
Sr. Business Systems Analyst
Worked with IT Delivery and business unit stakeholders on business requirements gathering, facilitated meetings, provided stakeholders with meeting minutes and status, planning user testing, test scripts and implementation of application to post production validation.
Created business requirements, functional requirements, design & system flow diagram, test scripts, and test validation documents.
Conducted JAD session for requirements gathering and walked through case scenario.
Managed and coordinated IT team projects on-site and offshore.
Managed multiple projects to support Corporate Programs as project analyst. Worked in diverse enterprise environment with multiple platforms that share data.
Tracked projects with project tracking software (SAP Portfolio and Project Management Dashboard (PPM), Microsoft Project, Primavera). Used Rational Clear Quest to track defects.
Developed the test strategies and QA Test plans for Functional, Integration, and User Acceptance Testing (UAT). Ensure smooth implementation between multiple stakeholders.
Generated cost reports to track labor hours/dollars for projects.
Constant communication with clients to ensure project goals are aligned and on time. Created test case, performed, and coordinated testing with clients during various operating systems,
browsers, database drivers and Microsoft Office Suite upgrades. Wrote and followed Information Technology
Application Services SPI documentation and processes (ITIL, CMM). Coordinated and tested application for break fixes and enhancements.
Program Project Analyst
Lead the MyEdison.net (ASP) HR/LR Web site Team of content developers in communicating relevant and timely information to Edison stakeholders, while delivering quality customer service to clients. Worked with HR business stakeholders to create business requirement documents, functional documents, lead requirements sessions, planned testing, migrations and post production validations. Monitored sensitive content that may need to be reviewed by Law or communications department.
Collaborated in maintaining the accuracy of nearly 5000 HR files on Intranet and company HR Portal.
Created and document process to maintain HR Portal. Communicate and train web team to use new processes.
Worked with highly sensitive HRIS data on HR Express, HR Data Warehouse TSOD, and HR Service Center.
Application Developer
Performed break fixes and enhancements to support clients throughout T&D Organization from Finance to Safety department/ Quality Control Groups making sure their needs are met (ASP, ASP.NET, VB, Java script, PERL, SQL, Lotus Notes). Developed level of test plans with Clients base on needs of the changes.
Troubleshoot web, client/server applications, data related issues (Oracle, DB2, SQL Server, Sybase)
Created test scripts and performed testing on applications. Performed load testing on Load Runner.
Systems Analyst Analyzed business issues with in Finance department. Created business requirements and functional specification. Performed break fixes, troubleshoot issues and enhancements (VBA, SQL, MS Access, Net
Dynamics, HTML, Java script). Validate changes after migration to production. Researched on data mining and web development tools. Created user manuals for our tools and
ad-hoc users. Supervised the DBU Analyzer project. DBU Analyzer reported T&D financial data through a web
interface. Wrote SQL code and designed the interfaces. Supervised external consultants. Supported various Microsoft Access tools to generate reports against labor hours and other
financial data from BPRS data warehouse. Conducted ad-hoc workshop to groups within business unit users. Assist financial analyst with
questions on how to use our financial tools.
