Randy Jones560 Broad Street #2R

East Weymouth, MA 02189413-362-5893

RJonesProgrammer@gmail.com

Summary of qualificationsHighly self-motivated, intensely analytical self learner. Considers debugging to be a challenging and enjoyable game as well as being an invaluable way to learn the structures, functions, resources, and processes involved in a particular business environment. Extremely creative and adaptive. Creative background and training along with long-term proven skills as a programmer combine to immense effect. This innate and developed creativity allows for seeing possibilities in programming where others will tell you it can't be done. Extremely fast learner. At all times in online training courses furthering skills.

Technical SkillsVB 6, VBA, Visual Studio 2013, C, C++, C#, .NET, SQL, PL/SQL, ETL, GUI design and development, Oracle, Teradata, Pro Tools, Lotus Notes, Reflections (and RBS), Numerous script platforms, Report and Form Design in numerous platforms, MS Office suite: Expert level Access, Excel, and Word.

Professional ExperienceSelf EmployedTechnical ConsultantEast Weymouth, MASeptember 2013 to Current

Provide technical support for recording artists and studios to help them achieve unique and innovative music through the use of ever increasing and changing technology. Use and create effects and other technology to help bands create a desired sound; whether it be a unique overall sound for the whole band or for individual instruments/parts.

Harvard Pilgrim Health CareProgrammer/Developer/Data AnalystQuincy, MAAugust 1995 to September 2013 [position downsized]

Working in the Accounts Receivable and Collections department, exacting accuracy was paramount. The tools I created were key in increasing staff's accuracy in their reporting/collecting and raising our department's productivity and accuracy greatly. My numerous automations and tools ultimately allowed the department to reduce staff size monumentally. The billing analyst positions went from around thirty-five full time employees to two part time analysts that now also work on other duties as well.

• Assisted in creating Electronic Member Match: a tool for automating the billing reconciliation process using Visual Studio, VB 6, SQL, MS Access, and Excel.

• Coded and designed reports, forms, and GUI for this software.

• Became the sole technical expert for Accounts Receivable and Collections department.

• Worked with customers' technical contacts to assist them with any issues they might have regarding the creation of the files that they needed to provide for the Electronic Member Match process.

• Responsible for the use, maintenance, and development of the Electronic Member Match and its databases.

• Regularly re-wrote code to adapt to the frequently changing file formats received from groups including the ANSI 830 & 834 compliant formats.

• Assigned to create a new process for automating the output from the Electronic Member Match further.

• Created software to compare results from the Electronic Member Match process to our “live” system which would discover if a discrepancy had already been resolved since the invoices ran. Thereby further reducing the amount of time needed to reconcile groups considerably.

• Often called into meetings to be asked if a process that was currently being discussed could be done electronically rather than manually. Much of the time, it was possible and I would build tools according to their requirements.

• Continuously performed data gathering and analysis/reporting for a wide variety of uses.

• Assigned to determine if more manual tasks could be automated.

• Observed the daily duties of staff to ascertain if more processes could be automated.

• Counseled management on which processes could be done electronically rather than manually and built tools according to their requirements.

• Automated the sending of collection/cancellation letters. Automating this task gave the collection staff a lot more time to actually collect; resulting in a huge increase in their collection statistics.

• Automated the cash posting process reducing a two-day, monthly task to about fifteen minutes.

• Created customized bills for some of the larger groups that had specific requirements for their billing and payment processes.

• Assisted staff with technical issues such as learning new software, navigating the computer or the internet, and performing desktop support to some degree.

• Gave training classes on MS Office suite of tools.

• Department liaison and tech interpreter between our staff and the outsourced I.T. company when they were developing their new core systems.

• Assigned to make sure that staff were getting the tools that they needed by regularly meeting with the outsourced I.T. company and making sure those tools were being built into the new system.

• Assigned to quickly create various tools to be used in the interim while different functions were being migrated and the new system was unusable, so that staff could continue working seamlessly.

• Assisted outsourced I.T. company in their attempts to recreate tools that I had already created so that they would run within the new systems (Oracle).

• Consulted with management after receipts of high quotes from the outsourced I.T. company for a task to be performed. Often I could perform the tasks myself, saving hundreds of thousands of dollars on many occasions.

• Managed all of the above projects alone except for the original billing reconciliation project and the core systems changeover.

TangmonkStudio MusicianEast Weymouth, MA January 1998 to present

Classically trained keyboardist. Composer, producer, and musician for various music projects. In 2014, I was the sole composer and musician (except for a couple of guest appearances) for a music project called Benthic that was released on November 28, 2014. (http://cdbaby.com/cd/tangmonk) I also compose, arrange, perform, and produce soundtrack music for local filmmakers and promotional films. I work as a session keyboardist with local bands in both compositional collaboration as well as recorded and live keyboard performance. Recording and mixing music with Pro Tools, Waves, various other plug-ins, synthesizers, and samplers.

EducationChelmsford High School GraduateChelmsford, MAGeneral Studies

Computer Processing InstituteComputer Operations Certificate

All else is self-taught via online courses and proven not only effective and competent, but deemed exemplary for eighteen years at my last job alone.