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Yearto D ate '06 N etS ervice A vailability 99.91% 99.94% 99.57% 99.96% 100.00% 95.00% 96.00% 97.00% 98.00% 99.00% 100.00% Transaction Processing W eb Services W holesale Total Frequency C ontrol Realtim e Balancing M arket R etail WholeSale EM M S

Retail 7/7 Siebel data base outage 1 hour 7/11 NAESB outage 2.5 hours

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Retail 7/7 Siebel data base outage 1 hour 7/11 NAESB outage 2.5 hours 7/19 FTP server reboot9 minutes 7/21 NAESB outage1.25 hours WEB 7/20 TML JRUN error 1.75 hours. - PowerPoint PPT Presentation

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Page 1: Retail 7/7   Siebel data base outage 1 hour 7/11 NAESB outage 2.5 hours

Year to Date '06Net Service Availability

99.91% 99.94%99.57% 99.96%100.00%

95.00%

96.00%

97.00%

98.00%

99.00%

100.00%

TransactionProcessing

Web Services Wholesale Total FrequencyControl

RealtimeBalancing

Market

Retail WholeSale EMMS

Page 2: Retail 7/7   Siebel data base outage 1 hour 7/11 NAESB outage 2.5 hours

July '06Net Service Availability

100.00%99.29% 99.75% 100.00% 100.00%

95.00%

96.00%

97.00%

98.00%

99.00%

100.00%

TransactionProcessing

Web Services Wholesale Total FrequencyControl

RealtimeBalancing Market

Retail WholeSale EMMS

Retail7/7 Siebel data base outage 1 hour7/11 NAESB outage 2.5 hours7/19 FTP server reboot 9 minutes7/21 NAESB outage 1.25 hoursWEB7/20 TML JRUN error 1.75 hours