Retail Chain Integrated Security Solution V1

See Far , Go Further

Retail Chain Integrated Security Solution V1.3

Requirement Analysis

System Architecture

Solution Introduction

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Representative Cases

Contents

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4

Vertical Requirement - Current Situation

Traditional retail industry is facing unprecedented difficulties: the decline of offline

customer flow, the difficulty of customer transformation, the decline of profit, etc. with

the rapid development of Internet, accelerating reversed transmission with entity retail

enterprise started in the true sense of innovation, business model innovation of the

formats.

High Manpower CostE-commerce Challenge Business OperationCustomer ExperienceLoss Prevention

The critical success factor for any system is in proving to senior executives (i.e. key decision makers) that a

physical security solution will provide a return on investment (ROI). This could be through:

• Protecting the value of stock

• Providing business intelligence

• Improving efficiency

The retail market has become data-driven in its analysis and choice of physical security equipment. For retailers,

the “prosecution” element of any system is the least likely to provide a measurable return on investment, yet the

most likely to change criminal’s behavior.

All aspects of the physical security solution are becoming more centralized, including the decision-making

process.

Vertical Requirement - Market Analysis

System Architecture



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Contents

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4

Marketing ManagerTeams that may have a mutual interest in aspects of the security system, for example in using analytics for business intelligence

Loss Prevention ManagerEach retailer can be structured uniquely, but responsibility for the physical security solution typically lies with a loss prevention department manager.

IT Manager Increasingly important stakeholder in relation to

security, but manages all IT-related systems

Store ManagerStore managers consider security as only one part of their overall role.

Chief HR Manager Employees access and attendance

Branches Networking and Central Management

Business intelligence reports and Central Management

24h based video surveillance with intelligent alarm to provide loss prevention

Solution Architecture - Key Stakeholders

How to reduce loss?

System Construction and Maintenance

How to improve sales revenue?

Solution Architecture - Business Architecture

Retail Solution

Security and Loss Prevention

Precision

Marketing

Centralized Management

Employee Management

Loss Prevention Manager

Marketing Manager HR Manager IT ManagerStakeholders

Solution Architecture - System Architecture

RS 485

Network Cable

Connection Cable

LAN

Cameras

NVR


Facial Capture Cameras

DeepinMind NVR

Other

ServersHikCentralControl Client

Central Management

Decoder

People

CountingHeatMap

Queue

DetectionCard

Reader

Magnetic

LockButton

Access

Terminal

Switch

Facial Recognition

Terminal Sensors

Alarm Panel

Thermal POS

POS NVR

Precision Marketing Employee Management


System Architecture


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3


Contents

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4

Security and Loss Prevention - Business Architecture


Warehouse fire

prevention

Video

surveillance

Intrusion

detectionPOS text

overlayEAS linkage

VCA

detection

Shopping Area Warehouse Cashier desk Exit Shopping AreaScenario

6.8

5.4

21.3

30

36.5

0 5 10 15 20 25 30 35 40

Unknown loss

Vendor fraud or error

Administrative and paperwork error

Employee theft/internal

Shoplifting/external (including ORC)

Source of Inventory Shrinkage(Average Proportion)

The average cost per shoplifting incident in 2017 is up

to $798.48.

Dishonest employees account for an average of

$1,922.80 per act.

* Source : National Retail Security Survey 2017, University Of Florida

Security technology in retail has three main

areas of focus against any given crime:

before (prevention), during (policing) and

after (prosecution) the criminal act.

Security and Loss Prevention - Background

One Store, One Camera

Hikvision Fisheye cameras provide a 360 degree dead-corner-free

surveillance. It is ideal for shopping areas to get a maximum

monitoring view a and image quality insurance.

x

Security and Loss Prevention - Shopping Area - Video Surveillance

Worried about the safety of the stored goods?

Warehouses and storage areas are often sought out by

thieves, and even by employees on occasion. Besides,

warehouse will likely have a higher sensitivity to fire safety.

Hikvision Thermal cameras with advanced algorithm. The fire

can be detected by temperature before it is too late.

Event Detection

Thermal Camera

VMS Platform

Live View

Alarm Notification

Detection area

Security and Loss Prevention - Warehouse - Thermal Detection

Fire detection alarm

Reduce fraud, identify employee theft and solve dispute efficiently.

The video records with POS text overlaid provide more details of each transaction and it is easy for footage

searching. This technology can be easily applied for solving clients dispute problems and preventing inside jobs.

Now it supports video POS text overlay and platform keywords search.

LAN

iVMS

NVR/DVR

TCP/IP

RS232

IO Server

PC Client

Fraud and Dispute at cash desk POS Text Overlay 1.POS NVR - RS232 Connection

3.IP Connection

2. IO Server to switch RS232 to IP

Three ways to connect POS-NVR and RS-232 POS machine:

1. Connect by RS-232 directly;

2. Connect through IO server（MOXA）, it will turn 232 signals into network signals;3. Connect by using IP address.

Security and Loss Prevention - Cashier Desk - POS Text Overlay

No conclusive evidence to convict a shoplifter?

Retailers report that shoplifting has a significant effect on their bottom line, stating that about 6% of

all inventory disappears to shoplifters.

Electronic article surveillance (EAS) is an effective method of inventory protection. By integrating it

with Hikvision cameras, an image or video clip of the incident can be captured or recorded for

retails to use it as the conclusive evidence and lower the shrinkage.

！

EAS

Light-Fighter

Camera

VMS Platform

Video Clip

Capture

Linkage Capture Picture or Event

Recording

Alarm IO Input

Security and Loss Prevention - Exit - EAS Linkage with IPC

Security and Loss Prevention - Shopping Area - Intrusion detection

Alarm panel is the useful device to protect the store by the application of various detectors in the store. The

linkage between video and intrusion can be configured to record the event pictures and video.

SirenKeypad

PIRPanic Button

Magnetic Contact

Siren

Keypad

MBUS input expanderMBUS Repeater

Sensors

MBUS output expander

Security Control Panel MBUS Security Control PanelSwitch

IP Camera

Other ServersHikCentralControl ClientDecoder

Video Surveillance Security Control Panel MBUS Security Control Panel

RVV2*1.5

Network Cable

Monitoring Center

Video Wall

Connection Cable

Wireless Receiver

For different customers, the business of the system is different. The mobile app is the key tool to help the local

engineers to check and acknowledge the real-time events.

Security and Loss Prevention - Shopping Area - Intrusion detection - Business Flow

LAN/VPN

Remote HikCentral App:

Receive Alarm

Alarm Acknowledge

Center:

Device Management

Parameters Configuration/Strategy Making

Arm/Disarm

Alarm Handle/Verification/Acknowledge

Remote Control

Etc.

Branch Security Engineer

Branch Security Manager

HQ Security Engineers

Retail, Branch, ATM, Store, Building…

…

Local:

Arm/Disarm

Emergency

Remote Control

PIR Detector Panic Button

Break-glass Detector

Magnetic Contact

Keypad

Smart detection and provide the security at night

Real-time alarm notification is crucial for a quick response and loss

prevention when an event happened during off hours.

The Hikvison devices support real-time intelligent alarm to help you

make the store more safe. The most welcomed alarms are:

Motion detection

Line crossing

Intrusion detection

Event Detection

Dark-Fighter Camera

VMS Platform

Video Clip

Alarm Push

Notification

Motion Detection ConfigurationDetection area

Security and Loss Prevention - Shopping Area - VCA Detection

Precision Marketing - Business Architecture

Precision Marketing

People Counting

Queue Detection

Heat Map

Cashier deskShopping AreaScenario Entrance

Risk is very hard to quantify, specifically in tracking any return on investment (ROI) in regards to protection of

people, such as in a terrorist event. Within retail, ROI with regards to the quantity and value of goods secured

by preventing theft equates to the success of any particular security system.

The critical success factors have been split into five categories:

•ROI - Stock saved from theft

•ROI - Additional benefits

•Total cost of ownership

•Operational efficiency and reliability

•Technology issues

Business intelligence (BI) is a broad category of applications and technologies for gathering, storing,

analyzing, and providing access to data to help enterprise users make better business decisions.

Store managers use BI to

Optimize Their Shelf Products

Improve Employee Performance

Forecast sale data, etc.

Precision Marketing - Background

Precision Marketing - Customer Recognition - Device Deployment

VIP Recognition/High Frequency Recognition

DS-2CD7X26G0 iDS-96XXNXI

Entrance

Commodity Sale Area

Commodity Sale Area

Customer Traffic Data Analysis

A precise customer flow is the key to evaluate sales performance, and moreover help you optimize

management strategy such as staff working schedule and promotion activity planning.

Check the peak time of every day/week/Month

Arrange the employees scientifically

Judge the reasonability of store rent

Check the result of the marketing activity

Precision Marketing - Customer Flow Analysis - People Counting

Indoor Outdoor

SD Card

RJ-45 Cable

People Counting Camera

People Counting - System Architecture

Switch

People Counting Camera

Other ServersHikCentralControl Client

Door East Door South Door North

High customer traffic, low sales volume?

Recording dead/heavy traffic zones and tracking the

customer browsing experience as customer traffic

knowledge can help you gain insight on how to better

arrange product layout and shopping area presentation.

Hikvision Fisheye cameras are also heat mapping analyzer to

tell store owner which area attracts the most.

Region heat

High

Low

Precision Marketing - Customer Flow Analysis - Heat map

Automatic queue monitoring and alarm

Improve Customer Experience

The queue for a long time in cashier desk checking will reduce the

customer experience.

Optimize Staff Schedule

Queuing situation represents the operational efficiency of the shops,

can be the evidence of business handling efficiency.

Precision Marketing - Customer Flow Analysis - Queue Analysis

People queue-up alarm Waiting time detection alarm Detailed reports

Queue Detection

People Counting Heat Map

Precision Marketing - Customer Flow Analysis - Device Deployment

Main Entrance & Exit

Commodity Sale Area

The upper and lower ports of each floor

Commodity Shelfs

Cashier Desk

Precision Marketing - Customer Flow Analysis - Device Deployment

iDS-2CD6810F

DS-2CD63X5G0

DS-2CD7126G0

Main entrance & Exit

The door of each store

The upper and lower ports of each floor

Commodity Shelfs

Cashier Desk

Calculate the traffic of the entire mall.

conduct traffic statistics for each store and

provide assistance for store rent calculation.

Calculate the rate of climbing for each floor.

Real-time understanding of the display and

sales of goods.

Real-time understanding of the length of

payment customer queues, timely

adjustment of the number of counters,

reducing customers waiting time.

By comprehensive analysis of the data of

people counting, heat mapping, queue

detection, together with the transaction data

available from retailer’s ERP system, it helps

managers to get an overall idea of the

operation status of the shops so as to make wise

decisions.

Inefficient StoreEfficient Store

Precision Marketing - Data Fusion Star Shop

Large number of customers

High conversion rate

Short queuing time

Evenly distributed customers

Strategy: A successful shop that

needs to be replicated.

Potential Shop

Large number of customers

Low conversion rate

Long queuing time

Unevenly distributed customers

Strategy: Improve customer

experience to raise conversion

rate.

Potential Shop

Few customers

High conversion rate

Short queuing time

Evenly distributed customers

Strategy: Put on more

advertisement of attract more

customers.

Failure Shop

Few customers

Low conversion rate

Long queuing time

Unevenly distributed customers

Strategy: An unsuccessful shop

that needs to be closed.

Customer Flow

Co

nve

rsion

Ra

te

People Counting

POS Integration Heat Map

WiFi SystemParking Lot

Management

Entrance & Exit

Management

Edge Node

Edge domain analyzes

data and then filter and

condense and forward it

to the cloud for over-all

comprehensive

understanding.

In the cloud center, all

the filtered data are

gathered, forming the

central big data pool,

generating business ideas

with global view to

enhance performance.

Edge Domain Cloud Center

Precision Marketing - Ecosystem

Enterprise

SMB

Retail Enterprise Information System

Video PeopleCounting

QueueDetection

HeatMapping

HikCentral

POS

ERPCRM

SCM

3rd Party System

WMS

API/WEBSERVICE/HTTP

Precision Marketing – Ecosystem – Open Ability

Enterprise customers have further

needs for CRM、ERP, or other

information systems. HikCentral can

provide capabilities for further

integration.

HikCentral can meet the basic

requirments of SMB customers

such as People Counting、Heat

Mapping etc.

Employee Management - Overview

Employee Management

AttendanceAccess Control

Protect the safety

of the store

Protect store’s environment

and assets from threats;

Keep staff safety;

Prevent illegal break-in;

Provide evidence for any

disputes.

Improve the efficiency

of personnel access and

attendance

Regulate personnel in and

out;

Enhance staff access

efficiency and attendance

management;

Improve customer

experience.

Provide the attendance

reports accordingly

Employee Management - Background

Card Reader Magnetic Lock Face Recognition Terminal

Button

Access Controller

RS 485

Network Cable

Connection Cable

Access Terminal

Other ServersPlatformControl Client

Control Room

Branch 1 Branch 2

Access Terminal

Branch 3

VPN

Face Recognition Terminal

Branch 4

System Functions Type

Access Control - Open Gate

Attendance for Employees

I want to get the

attendance report about

all employees.

The access control is adopted in retail to keep the inside rooms’ products or employees safe such as finance rom,

warehouse safe and only make the employees to enter and exit. Not only the traditional card ,PIN code, fingerprint,

but also face recognition is widely used.

Application scenario: 1) Give different access control authority to different employees; 2) Employee attendance

3rd party Attendance system

Employee Management - Access Control & Attendance - System Architecture

HikCentral can support:

Max. 10000 person(Face);

Create person one by one or by

group import;

Active Directory integration,

automatically synchronize the

information from AD domain system

,include name, profile, and email

address;

Output all person’s list.

Personnel Management

Two steps for authentication

management of the personnel:

Step 1: select a door and define its

permitted period to form an Access

Level;

Step 2: adding person group into

the access level, becoming an

access control group.

+

Door + Permitted Period = Access Level

Access Level

……

Access Level

Access Group

Assign

Remove

Remove

Assign

Authentication Management

The authentication mode can

support:

Card;

Fingerprint；

Password;

Face;

Any combination of the

authentication.

Multiple Authentication

Employee Management - Access Control & Attendance - Personnel & Authentication Management

Card Reader Magnetic Lock Face Recognition TerminalButton

Access Controller

Access Terminal

In HQ, all the access card(face) swiping record will be uploaded and stored in database to

create the employee attendance reports. In the retail, the attendance record comes from the

access control devices and dedicated attendance devices based on the retail habit.

Flexible attendance schedules with week or days

cycle for easy management.

Both fixed-time and flexible-time schedule

template and automatic distinguish of lateness,

early off and absence to suit different requirements.

Support holiday schedule.

User-define attendance.

Card Reader Magnetic Lock Face Recognition Terminal

Button

Access Controller

RS 485

Network Cable

Connection Cable

Access Terminal

Other ServersPlatformControl Client

Control Room

Branch 1 Branch 2

Access Terminal

Branch 3

VPN

Face Recognition Terminal

Branch 4

Employee Management - Access Control & Attendance - Attendance

After 3rd party system integration with Hikvision iVMS, the 3rd party system(HR system or salary system) can get all

the access control data and attendance data from Hikvision system to do the deep analysis to be as the

reference of KPI and salary . Then 3rd party system doesn’t need to integrate detailed hikvison devices.

Hikvision Platform

3rd Party System(HR system/Salary system)

System Integration to provide best data analysis

Employee Management - Access Control & Attendance - 3rd Party Integration (Customization)

Central Management - Overview

Central Management

Bandwidth

Design

Storage

DesignEvidence Post-search Maintenance

Network Design Monitoring center

Remote Store

InspectionAlarm Handling

Central Management - Background

Store

Store

Store

Store

Store

Store

Store

HQ

Remote Store Inspection

Centralized Business Data Analysis

Overall System Maintenance

Global Alarm Handling

Hybrid San/NVR

RAID

HikCentralServer

HikCentralClient

RAID

HikCentralServer

HikCentralClient

Branch 1

HikCentralRSM server

HikCentralRSM Client

VPN/LAN VPN/LAN

VPN/LAN

Branch 2 Branch A Branch B

HQ Monitoring Center

Regional

Surveillance Center

Central Management - Solution Architecture

VSM Center 1 VSM Center 2

RSM Center: Supports 1024 VSM with 100k channels maximum

Hybrid San/NVR

Cameras

NVR

Branch 1

Central StoragePlatformControl Client

Control Room

Cameras

NVR

Branch 2

VPN

Requirement:

Single storage location will be affected by theft, fire or other

accidents in store. Video is the key data in the whole security

system. So video backup is always considered by IT managers

in retail when system planning.

Central storage:

Local Storage: Main stream

Center Storage (Backup): Sub stream of the main channel

Other Flexible Storage Features:

1.Support auxiliary storage

2.ANR. Support backup from SD to storage devices if IPC is offline.

3.CVR N+1

4.Support scheduled backup

Main Stream

Sub Stream

Playback in HQ. Get the

stream from central storage

directly to save bandwidth

Central Management - Storage Design - Video Uploading and Central Backup

Remote store Central Headquarters

Daytime: The network is busy and bandwidth is limited, so video

records locally.

Nighttime: Network resources released for video central backup.

Video Central Backup

Local StorageCentral Storage

Scheduled backup Scenario

Backup the most important channel from each

store to center

Schedule uploading time setting

Uploading between: 21:00-06:00

iVMS

SMS

Devices

C/S

System Features：

1. Support to automatically Judge the network；

2. Support to configure the client to direct connection；

3. Support to configure the client to go through the SMS.Store1（VLAN1）

C/S Devices

Store 2（VLAN 2）

C/S

HQ Application scenario:

1. In HQ, all clients get steam go through SMS to save

the bandwidth；

2. In branches, the client can visit its own devices only

and get stream directly. The stream do not need to

go through SMS again.

VPN

C/S

Client in store

Client in HQ

Central Management - Network Design - Bandwidth Design - Streaming Strategy

Go through SMS

Get stream directly

Scenario 1: IP Camera direct linkage to HikCentral

Best performance: Capable to live view from IP Camera one channel @4CIF 25FPS in the network status of 512Kbps, 200ms latency, 10% package loss.

IP Camera HikCentral

Scenario 2: NVR linkage to HikCentral

Best performance: Capable to live view/play back from DVR/NVR one channel @4CIF 25FPS in the network status of 400Kbps, 50ms latency, 5%package loss.

IP Camera HikCentralNVR

Note:

1. Smooth stream cannot be used for storage.

2. SMS can copy and dispatch smooth stream but cannot transfer standard stream into smooth stream.

Smooth Stream: A stream which can detect the network status and adjust the bitrate

automatically and dynamically to take full advantage of the network to adapt the low

bandwidth and unstable connectivity condition.

Central Management - Network Design - Bandwidth Design - Smooth Stream

1. Transcoding Playback

NVR

High Bitrate Low Bitrate

Note: Only I series NVR supports this function.

Principle: IP Camera stores main stream in

the NVR. While playback, NVR transcodes

it to be lower bitrate as user desired.

Performance: User defined performance.

The bitrate can be decreased to extremely

low.HikCentral

Optimization for playback on low bandwidth but need playback scenarios.

Principle: Ignore the rest and only playback by the I frames.

Performance: In the sample video, the bandwidth is saved

from ~3000Kbps to ~200Kbps.

Application Scenario: Low bandwidth environment and

customer requires to see the details of certain frames

clearly yet not demand good fluency.

2. Frame Extracting Playback

Transcoding Playback

Central Management - Network Design - Bandwidth Design - Transcoding & Frame Extracting Playback

Central Management - Monitoring Center - Solution Architecture - Scenario1

Application Scenario:

For small scale projects without video wall,

it requires a fast establishment and cost

effective control room.

Features:

Cost effective without decoder or

video wall controller

Each Control Client supports Max.

4 auxiliary video screens with each

monitor Max. 64 channels display,

so totally Max. 256 channels.

For other modules in client, it is

also supported to be dragged to

be as the independent auxiliary

screen.

Control

Client

Web

Client

Mobile

Client

HikCentral

Service

Analog Cameras

DVR

IP Cameras

NVR

Monitors

Legend Network Cable

Video Cable

Analog Cable

Features:

Video wall screens ≤ 16

One decoder is enough to

control all the video wall


Medium scale solution like a campus

with many buildings, which requires for

big screen video demonstration.

Client Mobile ClientHikCentral

Analog Cameras

DVR

IP Camera

NVR

KeyboardDecoder

Video Wall


Video Cable

Analog Cable


Features:

Video wall screens > 16

One decoder is not enough

and need more decoders

and controller


Large scale projects like national bank

central management, which requires big

amount of channels displaying as well as

large quantity of screens.

Client Mobile ClientHikCentral

Analog Cameras

DVR

IP Camera

NVR

KeyboardDecoders

Video Wall


Video Cable

Controller

Analog Cable


Central Management - Monitoring Center - Remote Site Inspection

Check warehouse Check warehouse Check shelves

Benefits: Manager no need to go to

the shop on site for checking. Just remote

site inspection at any time.

Thumbnail for quick incident locating

Add tag at suspicious points

Note: video lock function is based on files, so doesn’t support manual definition of lock period.

Playback smooth drag for quick event retrieving.

Note：1. Both NVR (Firmware 4.1.60 or above) and pStor supports this function. DVR and Hybrid SAN does not support this function.

2. Playback through SMS does not support this function.

Lock video to protect it from being overwritten

Download video to local storage for backup

HikCentral provides easy and flexible ways to enhance evidence search efficiency significantly, which is very useful for verticals like retail.

Central Management - Monitoring Center - Evidence Post-search - Thumbnail & Smooth Drag

“After-the-fact” VCA Search *

of playback video available for

convenient analysis.

Motion Analysis Line Crossing Detection Intrusion Detection

Supported Hardware:NVR: V3.2.0 or aboveDVR: V3.4.0 or aboveIPC: V5.3.0 or above

Central Management - Monitoring Center - Evidence Post-search - VCA Search

Scenario 1: Fixed IP Network

Solution: SDK + NAT port mapping on GW.

Scenario 2: Floating IP Network

Solution 1: Establish VPN from HQ to site and

then apply same as fixed network.

Solution 2: HikConnect + NAT port mapping

on GW.

Solution 3: Apply DDNS service and add

devices by Domain Name.

Solution 4: EHome solution

Scenario 3: 3G/4G Network

Solution 1: Establish VPN from HQ to site and

then apply same as fixed network.

Solution 2: EHome solution.

Internet

Router

Gateway

Router

Gateway

Headquarters

Site

Different device communication methods according to the network condition.

NAT

NAT (Optional）

Network Adaption and Optimization- Multiple Device Adding Methods

Note: 1.Supports only EHome v5.0 or above; 2.Supports only NVR, and the firmware should be v4.2.1 or above.

Benefits: Easy to establish cross-regional central managing system. No need to purchase too many static IPs (only one static IP

for HikCentral service is enough) or DDNS service, which may cost much.

Devices actively register to VMS, so do

not need pubic network fixed IP.

HikCentral

NVR/

DVR

WAN/4G/3G

Door

Contro

ller

HikCentral

NVR/

DVR

LAN

Door

Contro

ller

Fixed IP

Fixed IP Fixed IP

Fixed IP

Floating IP Floating IP

Traditional Mode Ehome Mode VMS search for Devices, so every device

need a independent fixed IP.

In most cases, it is applied to the LAN

because the public fixed IP is very expensive.

Network Adaption and Optimization- Ehome Solution

Alarm Generation

Rich event/alarm resource

Event Based Alarm

Generic alarm (3rd party system

integration)

Alarm Linkage and

Demonstration

Event&Alarm linkage

1. Trigger recording

2. Create Tag

3. Capture picture

4. Link access point

5. Related Map

6. etc.

Alarm Demonstration

1. Trigger pop-up windows

2. Display on video wall

3. Alarm Escalation

4. etc.

Alarm Report

Search the history

Alarm & Event

Export the history

alarm

Unconfirmed alarms

statistics

Unconfirmed alarms

keep staying in the

alarm center

Alarm Handling

Input description

Restrict alarm handling time

Alarm acknowledge

Answer (emergency alarm)

Central Management - Monitoring Center - Alarm Handling

In control room, all the resource and alarm can be managed centrally. By the video wall, the key channels, the

important alarms and the E-map or health-monitoring module can be displayed in the screen to highlight it.

Display the important alarm on the video wall, will remind the security team in control room to check it immediately.

Video Display Alarm Linkage pop-up E-map Projection To live view and playback channels on

the big Smart Wall with a better view. Alarm linkage view pops up onto the

Smart Wall.

To project local PC screen to the Smart

Wall. Typically used to show the E-Map.

Video Wall

Smart Wall Client

Central Management - Monitoring Center - Alarm Demonstration

Camera offline Video TamperingSignal status

exception

HDD Full

HDD Full Record Exceptions

High Memory

Server Notice

How to get awareness of status to the devices in the network and take quick reaction ?

• Centralized display of health

• Quickly identify problems

Step 1. Overall checking Step 2. Detailed Status/Error checking

• List of the abnormal items with

detailed information

• Network accessible?

• Power on?

• User name & password correct?

• HDD normal?

• Recording schedule correct?

• Running too many applications?

• ……

Step 3. Fix the problems

Central Management - Monitoring Center - Maintenance


System Architecture


2

4 Representative Cases

Contents

3

1

Somerset Mall, South Africa

Somerset Mall has installed 130 Hikvision network cameras to protect the safety of visitors and stores alike throughout the

complex, the third-largest shopping center in the province.

“We had also used Hikvision products in other projects and found them to be robust and reliable, delivering very high quality images whilst remaining cost-effective.”

Mario Groenewald, technical manager at SSC Infrasek, System Integrator

McDonald’s Branches, Malaysia

Hikvision provides IP solution which also integrated with POS system, to protect 300 McDonald’s branches throughout Malaysia, and even helps the stores improve their management efficiency.

“The successful installation and implementation of the integrated POS and CCTV surveillance system is a landmark for McDonald’s Malaysia, it provides a safer shopping environment for both customers and staff.”

Weison Chiang, Product Manager at AAC Distribution Sdn Bhd, Hikvision distributor

Representative Case

Mac's Convenience Stores, Canada

Hikvision provides security for the entire chain stores with iVMS

software to connect individual stores to corporate headquarters.

“The team at Hikvision are true professionals who exemplify the term 'customerservice' and their product is top notch in this growing age of technology.”

Sean Sportun, Mac’s Manager

Al Fitaihi Jewelry Store, Saudi Arabia

Hikvision’s 75 ultra-discreet IP dome cameras were embedded into the ceilings in the store, to protect its existing prestige décor as protecting millions of dollars-worth of stock.

“This first collaboration has been a great success. A large factor in this is the very high quality of the Hikvision products and it is fitting that some of the Kingdom’s most valuable jewelry is being watched over and protected by some of the world’s most advanced technology.”

Mr. Mohan, the executive manager of Okaz International, Hikvision distributor

Representative Case

House of Amber, Denmark

Hikvision provides House of Amber’s unique facility a

solution that simultaneously upgraded, maintained, and

future-proofed an already-existing CCTV system.

“Additionally, PoE (Power over Ethernet) makes installing

the camera much easier, since we only need one outlet.

As well, the vari-focal lens is greatly important. Our

customers can vary between a high millimeter optical

zoom for close-ups, and a vari-focal lens for further away

images.”

Jens Ole Nielsen, Senior Consultant at Dynateam A/S,

System Integrator

Representative Case

Representative Case

CCTV Project for 7-11 Chain Stores in Thailand

The 7-11 chain store is the most famous and one of the biggest store in thailand ,All Thailand

total have 12,000 shops , and every year need build new 1,000 shops and replaced 800

shops CCTV. now we already work with seven-evelen on video surveillance and AI field.

In this project, HIKVISION products are mainly used to indoor and outdoor video surveillance,

warehouse, shopping area and cash counter monitoring. HIKVISION provides over 2800

channels camera and NVRs, as well as people counting cameras. This project hikvison

amount is more than 320,000 USD, and help building more 360 stores all over the Thailand.

Customer Value: By real-time monitoring, it greatly improves security and management

efficiency. People counting camera also helps to provide potential business date for analysis.

Representative Case

J&T Express Chain Stores Project in Indonesia

J&T Express is top three logistics company in Indonesia. J&T Express is

an express delivery company that applies technology development

as the basic system. Extensive network that owned by J&T Express

facilitates express services for customers throughout Indonesia.

Hikvision provides the whole networking system include hardware and

software. They are 54 gateways, and 27 regional center, and 1 country

center. Total project cameras are around 13000 pcs. Hikvision system

also integrate the third party cameras nearly around 2000 stores.

Customer Value: Hikvision covers all the hardware to get the real time

streaming, and instant alarm. Different manager can have different

authority to get the right video. This system can make sure of video

evidence for accidents.

Thank You

Documents

Retail Chain Integrated Security Solution V1