Retailing CloudInternal E-commerce

Agenda

• About Four51• The Challenge• The Solution• OrderCloud in action• Our Technology• Our Services

About Four51

Customer example: Best Buy Employee Recognition Program

• Established in 1999• Supporting more

than:– 37,000 catalogs– 17 Million Users– 3,000

Distributors/Suppliers

• Deployment within weeks

• Robust technology

The Challenge

• Retailers operational hours not in sync with store hours.

• As the retail organization expands, getting goods and

content to the local stores is a growing challenge.

• Not owning a system that networks your business makes it

difficult to scale over time.

The OrderCloud Solution

• Increase Partner, Retailer, Vendor and Supplier Satisfaction

• Provide retail store management with a 24/7, central source

for ordering all the goods and content they need to be

successful.

A Four51 Retail OrderCloud Solution turns your partners,

retailers, vendors and suppliers into a leveraged business

network.

The OrderCloud Solution

Retailing cover graphic

Retail OrderCloud in action

QUOTE HOLD

Retail OrderCloud in action

Best Buy’s human resources department has implemented Four51 OrderCloud Solutions to create an Employee Recognition Program for all of their team members. Best Buy rewards and recognizes their employees for work well done with an array of tangible goods to choose from.

• Desired an array of products available for employees to choose from

• Needed a customized theme to adhere to Best Buy’s Brand Guidelines

• Over the past 2 years, there have been over 1,181 orders placed by Best

Buy employees

Franchise OrderCloud in action

Retail OrderCloud Key Benefits

• Provide stores with a 24/7, central source for ordering all

the goods and content to be successful.

• Reduce communication costs by reducing the time from

concept to production for marketing, HR and operating

resources.

• Increase the speed of knowledge distribution by making

new ideas, strategy, goods and assets available for use

across your retail channel immediately.

Our technology

Private cloud model with robust hardware, virtualization technology and multiple data center facilities delivering unparalleled performance and reliability.

Four51 owns and manages all equipment allowing for:

– Near infinite flexibility in architecting and implementing solutions

– Advanced environment security

Our technology

• PCI compliant since 2008– Monthly penetration tests by our security

partner, Qualys

• Our tier III data center facilities are SSAE 16 Type II compliant – Allowing Four51 to deliver 99.99% uptime over the past

10 years– 99.9995% uptime in 2012 (just 3 minutes of unplanned

downtime)– Uptime guaranteed via Service Level Agreement

Our technology

• Four51 infrastructure has no single point of failure and utilizes some of the most cutting edge technology including:

– Database mirroring technology with automated failover capabilities– Continuous Data Protection (CDP) backup architecture – System virtualization technology– Intelligent, adaptive network security appliances– Multi-homed application architecture

• Together with our key technology partners, Four51’s infrastructure has been delivering comprehensive SaaS technology for over 12 for everyone from the smallest client to some of the largest sites for over half the Fortune 500.

Our approach

• Pre sale: Assessment and Solution Design• Post sale: Implementation and Project

management• Reseller/Dealer/User training• Integration Support & Project Management• Ongoing solution management• Managed moves, adds and changes• Service Level Agreement

Let’s get started.