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JOB DESCRIPTION

Position Title Returns and Delivery ManEmployee Name

Reports toSolid line: Dispatch SupervisorDotted line: Warehouse & DC Manager

Business Unit Cat Lai WarehouseLocation Cat LaiUpdated 09/09/2011

OVERALL RESPONSIBILITY

To collect any returns as approved by the Sales Department (food, wine & beverages) backto the warehouse storage.

To support delivery as and when he is available

RELATIONSHIPS (internal & external relations)Internal : Direct Manager, Team Leader and colleagues, sales & marketing departmentExternal : Customers

KEY DUTIES & RESPONSIBILITIES

Collect the Returns Goods from customers as approved by the Sales Department

Ensure all Goods Return Documents are signed off by the customers during the collection of

the products Handover and count the returned products with the Inbound Team

Assist in deliveries whenever there are no returns to be collected

Other tasks are given by direct manger & warehouse management

COMPANY POLICIES1. Employee agrees to adhere strictly to the Company Policies on Business Ethics.2. Employee agrees to bring to the attention of management any and all instances wherein there ispossible conflict with Company Policies on ethics.

JOB REQUIREMENTS (Skills & Attributes)

Have a valid motor bike driving license

Able to work at odd hours

Have sense of responsibility of Companys vehicles and products

Able to make collection/delivery from/to assigned locations

Good direction

EDUCATION/QUALIFICATIONS

High School

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PERFORMANCE OBJECTIVES (expected results)

On time deliver

Accurate delivery

On time submission of Cash from Cash Sales to Administration office

On time collection

KEY COMPETENCIESFlexibility, listening, understanding & responding, service orientation, teamwork

CONFIDENTIAL AGREEMENTThe employee agrees not to disclose to any person not employed by The Company informationcontaining, but not limited to, for the entire period of employment and a full year after the end of theemployment contract, the following:

1. Customer list or any information pertaining to business dealings, prospective or actual, be-tween Annam Fine Food and its customers.

2. Sales data3. Customer data4. Stock holding data

5. Staff information

--------------------------------------- ------------------------------------(Line Manager) (H. R. Manager)

I understand the above and agree to act accordingly.

--------------------------------------

(Employee)

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