RevUp Newsletter July 2010

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    REVUPinsider JULY EDITION 201 INSIDE THIS ISSUE: REVUP PRODUCT ROADMAP P1 REVUP BEST PRACTICES P2 COSMIC GUIDETO REVUP P3 INDUSTRYNEWS P

    REVUP PRODUCT ROADMAP

    REVUP NATION,

    I recently attended Hitec in Orlando and

    thought an update from the show would

    be of interest to you.

    The event was much livelier than last year

    both in terms of exhibitors and attendees.

    In general the mood was very positive with

    everyone expressing that the worst of "08-

    09" is behind us with most markets seeing

    an increase in demand.

    We have a very exciting product launch

    scheduled for July. Gary's column will

    provide more details on the Market

    Demand functionality we are

    implementing. There was good buzz about

    this at Hitec and we are in line to be first to

    market with integrated revenue

    management functionality. We are testing

    this product now and will make an

    announcement for launch details by the

    end of the month.

    Social media "SM" continues to be the topic

    of most interest to hoteliers. All of the

    questions and advice that we included in our

    last newsletter were consistently expressed

    at Hitec. There are services and consultants

    popping up all over to help hotels get a

    handle on what to do with SM. It is clear that

    hotels must take a proactive view of the

    opportunities and approach it from two

    angles. First, from an operations standpoint,hotels need to think of SM as electronic guest

    comment cards on steroids. Whatever

    processes and communications you have in

    place for guest comments needs to be

    replicated at hyper-speed for SM. Second is

    the need to use SM as you would PR for

    promotions. Using SM as a vital PR channel

    will pay immediate dividends.

    Another big trend is the shift to cloud

    computing and Software as a Service "SaaS"

    models for most hotel technology needs.

    Every PMS vendor we met with is shifting the

    focus to the cloud with many new entrant

    building for the cloud from the start. I

    revenue management this is also the tren

    with all major players offering both clien

    server and cloud based models. RevUp offe

    tremendous benefits to our customers in cos

    efficiency, and functionality based on ou

    head start in the cloud.

    My final observation is how quickly the App

    iPad has gained traction. With n

    exaggeration, about 50% of the show

    exhibitors were giving away an iPad t

    attendees who registered at their booth.

    have never seen one single product s

    dominate exhibitor promos. Apple has a goo

    business model just for this use alone.

    Optimize well my friend

    Mar

    July

    Rubicon Market Data: PACE, Segments

    Forecast: 90-day report, UI Improvement

    ROB Data load Automation

    _(pilot completed, adding more properties

    STR Upload Automation ongoing

    August Help Sections for all key functionality

    Market Data: PACE, Segments

    Property Comparison Module

    SeptemberSTR: Sensitivity Report Integration

    Revamp of Special Event tracking

    Cosmetic Improvements to UI

    Q3 Support for Segmentation across Reports

    User Customization (reports, shortcuts)

    Cluster-level reporting

    Forecast: advanced PACE/Demand logic

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    MANISH BALIGA

    DIRECTOR OF REVENUE

    PARK CENTRAL HOTEL NYC

    Manish has had the pleasure of working with

    the hospitality industry for over 15 years, 5 of

    which have been dedicated to Revenue and

    Distribution primarily in New York City.

    He began his career as a management

    trainee with the Taj group of hotels in India

    specializing in Food & Beverage. After 4

    years he was presented with the option ofjoining revenue management which he did.

    Since then he has successfully managed key

    midtown Manhattan East Side Hotels

    experiencing the Taj brand, the Carlson brand

    and independent hotels.

    Manish holds a degree in Hospitality

    management from the Indian Institute of Hotel

    Management formed by the Taj group of

    hotels.

    After coming to the United States, he

    completed his undergrad in Hospitality. After

    that he moved into theater attending the two

    year conservatory at the Stella Adler studio of

    acting in Manhattan. Having completed his

    acting he performed in the local theater

    groups of New York and also is credited with

    acting alongside Jeff Bridges in the HBO

    movie called A Dog year!

    REVUP BEST PRACTICES BY MANISH BALIGA

    The property dashboard provides you an

    excellent snap shot of your current

    positioning for the month and 90 days

    out compared to your budget and

    forecast. The next step is to review the

    pickup analysis which tells you your

    daily pick up based on the number of

    days one has selected. It is a key

    indicator that helps you understand how

    each day is performing based on the

    price points you have set. It also helps

    indicate any low or high rated business

    that you may be securing. This helps you

    identify strong/weak days.

    RevUp has been built through a system of feedback from key industry leaders

    the revenue field. One of the most exciting things about this new software

    that it continues to evolve with the emerging trends and insights which hav

    been provided through its users which make it customizable to different need

    diverse hotels.

    OUR SISTER COMPAN

    The daily sensitivity analysis next he

    me understand how each day of

    week is progressing which I t

    compare to the pick reports. There

    two new features which are helpful.

    the property dashboard RevUp n

    pulls Rubicon shop report which he

    you see your comp set pricing a

    whole or selectively in terms of pric

    The pace and pick reports also segreg

    transient and group which help

    understand your segmenta

    contributions and if they are having

    effect on your pricing.

    There is some more that I would love to add, but in short the tool is exciting and tmore you use it, the more you learn. It helps you think more and this leads to

    suggestions which we send to the RevUp team that starts working on its

    development. Obviously your idea needs to be good!

    http://www.traveltripper.com/http://www.traveltripper.com/http://www.traveltripper.com/
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    C O S M I C G U I D E T O R E V U P U R S U L A N E H R

    DASHBOARD PART I

    Revup dashboard allows users to take

    immediate snapshot of revenue statistics

    either for one property or portfolio of selected

    hotels. With each module such as Occ & ADRcalendar, budget vs. OTB, pick up data or

    current rooms & revenue user has access to

    most important information that he or she

    would need to be able to sustain key business

    decisions.

    Lets take a closer look at Snapshot chart.

    This graph helps quickly analyze 14, 21, 30 or

    45 days worth of future revenue data. With

    easy & simple customization of each

    parameter either Occ vs. sell rate, rooms sold

    vs. ADR or rooms sold vs. RevPAR (just to name

    a few) it gives powerful visual analytics that

    help expose future revenue strengths or

    weaknesses.

    Whats even more powerful is that users are able to compare their sell rates with compset rates within

    one application. Combining all that information with OTB statistics gives a great advantage of being able

    to quickly react to any changes that need immediate attention.

    Another great function available is an ability to foresee future demand/trends based on forecast module

    which is integrated with users historical & current revenue data. This simple tool helps gain better

    understanding of how decisions made today impact future bookings.

    Coming soon

    Revup users will have an option to include future market demand data so stay tune!

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    I N D U S T R Y N E W S

    HOTEL REVUP LLC

    333 Park Avenue South, Suite 5C

    New York, NY 10010

    P: 646.355.0570

    F: 212.753.7253

    E: [email protected]

    W:hotelrevup.com

    GOOGLE ITA SOFTWARE DEAL

    ROOM FOR ALL?

    7,561 hotel rooms are slated to open in New York City this year,

    along with an additional 2,210 planned for 2011. Here's a look

    at what's coming on the market

    http://online.wsj.com/article/SB1000142405274870411170457

    5355041923793422.html

    Googleshotel strategy could get a good boost from its

    pending ITA Software acquisition.

    http://www.tnooz.com/2010/07/12/news/google-ita-

    software-deal-ita-has-been-working-on-hotels

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