Company Outline

1.  About RHIEM

2.  RHIEM’s Services

3.  References

4.  Our Added Value

5.  Your Advantage

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1. About RHIEM !  Top player in (Marketing) Supply Chain in Europe

!  Specializing in high quality productions of •  Marketing Collateral, •  POS Materials, •  Promotional Packaging.

!  Assisting in finding effective communication & packaging solutions.

!  With state-of-the-art IT web shop - & warehouse mgt solutions facilitating in order - & financial fulfillment

!  Exceeding customer expectations and realizing high customer satisfaction.

Numerous well-known brand manufacturers depend on RHIEM’s perfection, speed and reliability, and … concentrate entirely on their core business !

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2. RHIEM’s Service Portfolio

RHIEM - completely aligning and integrating with your business processes !

Marketing and Sales

Marketing agencies Marketing-Support

Product Design

Product Design

Marketing-Support

Con

sum

er

E-Commerce parcel service

RHIEM: Reverse Logistics parcel service

SCM

Marketing and Sales

Marketing agencies

Product Support

Manu- facturing

Product Design

Product Overhaul

QM/complaint management

Bra

nded

Art

icle

Man

ufac

ture

r

disti

retailer

Car

riers

Production &

Procurem.

Kitting &

Assembly

Ware-

Housing & Fulfillment

Distribution

2.1 Marketing Support Services

Relieve the burden on your organisation and concentrate on the content. RHIEM does the rest !

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!  RHIEM supports your Marketing with tried and tested solutions: from the centralised management of your marketing material to implementing complex, international mailing measures.

!  By centralising the management of your marketing materials, you ensure your corporate design and increase the efficiency of your marketing actions at the same time.

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2.2 RHIEM’s Production & Procurement

Design & Production of Marketing collateral

!  Brochures, catalogs, mailings, newsletters, etc.

Design & Production of Packaging

!  (Blister & Hybrid) Packaging, giftboxes, displays

After material procurement, we design and produce on your requirements. RHIEM’s delivers the best results!

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2.3 RHIEM’s Kitting & Assembly ! RHIEM is obsessed by quality. Using

comprehensive qualification measures and permanent quality controls in manual & automated assembly, we aim for 100% accuracy !

! We consistently implement the turnkey principle also for manual work.

! By using special packaging machines and automatic quality inspections with sensors and scales, we ensure maximum quality and reliability.

RHIEM specializes in assembling your products. You provide us with bulk goods and we finish them into saleable products. 100% Guaranteed !

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2.4 RHIEM’s Warehouse & Fulfillment Services

!  We take care of your products with professional warehousing.

!  Separate security areas ensure that we treat your goods with absolute confidentiality.

!  We select suppliers, procure components and arrange delivery dates according to your requirements.

!  Regular supplier evaluations and audits ensure ultimate quality standards in the entire process chain for fulfillment.

Ordered today — Delivered tomorrow. RHIEM meets this challenge !

2.5 Distribution Services

RHIEM has the necessary experience and competence for smooth and reliable logistics - worldwide !

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!  We coordinate the delivery of your products anywhere in the world — fast, reliably and of course with traceability and item tracking.

!  We know the formalities and practices in international logistics business, avoiding unforeseen interruptions and delays as far as possible.

!  RHIEM takes care of VAT, tax and other issues.

2.6 E-Commerce Solutions

RHIEM — Your Partner for offline or online commerce & fulfillment !

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!  RHIEM offers a web shop IT platform with - its proprietary shopping cart technology with the plug-in “BUY” button (click & buy). - full integration with RHIEM‘s warehouse & fulfillment

!  Featuring all common payment systems:

- credit cards - cash on delivery - paid in advance

!  Bi-directional interfaces with all important systems

!  Use the web as an additional, worldwide sales channel!

2.7 Reverse Logistics

RHIEM — We Take Care. Also for your Reverse Logistics !

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!  RHIEM can take over shipping as well as reverse logistics for you: returns acceptance, rework, repair, disposal.

!  We select the commercially optimum alternative and ensure it is returned quickly to the sales channel.

!  We ensure your customer gets the best service also when goods are returned.

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3. Selected References

!

! ! !

RHIEM — They rely on us !

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4. Our Added Value

RHIEM – If you want a reliable, fast and committed Partner !

•  Reliability

•  Keeping our promises, aiming for 100% accuracy •  Hospitality

•  Taking care of our customers, employees and environment as part of RHIEM’s familiar culture

•  Integrity •  Honesty is one of our core values. It sticks in the

fundamentals of our organisation

•  Efficiency

•  Our processes breath operational excellence •  Manageable

•  We actively manage marketing production and logistics for you. Also the complex ones !

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5. Your Advantage

RHIEM – If you want to do business – Stress Free !

•  You and Your customers meet highly motivated, well-educated and cooperative RHIEM employees !

•  You encounter one contact person. Simple communication, fast decision making, unparalleled efficiency !

•  Your products receive the quality treatment they deserve. 100% Perfection !

•  Your products are handled and delivered - efficiently, fast and reliable !

•  You have complete transparancy in processing, real time. Giving you the security, you need !

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RHIEM – Your Contact

RHIEM – Your Ideal E-business & Fulfillment Partner !

Drs. Ing. Edward Witlox Director Business Development & Sales

RHIEM Services GmbH Gildeweg 10 D-45652 Voerde Germany Phone: +49 (0) 2855 9700 – 11 Fax: +49 (0) 2855 9700 - 21 Edward.witlox@rhiem.com www.rhiem.com