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Innovations that Inspire Smarter Care Robert H. Leviton, MD, MPH – CMIO THE POWER OF ALLSCRIPTS

Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

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Page 1: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Innovations that Inspire Smarter CareRobert H. Leviton, MD, MPH – CMIO

THE POWER OF ALLSCRIPTS

Page 2: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 2

Page 3: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 3

Give Back A Day – WWW.MobilityCup.Com

Page 4: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 4

What do Hospital and Healthcare Systems Seek?

Provide high

quality care and

services, deliver

better care

Control costs and

funds, improve

efficiency

Page 5: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 5

What do Hospital and Healthcare Systems Seek?• Achieve value from your investment.

– Medication Adherence; IV to PO medications; Transportation Costs

• Design then Implement your solution that will demonstrate improved measurable outcomes.

– Take weather and air quality, look at your disease incidence for asthma, then predict ED

usage or provide advance warnings to your communities to take appropriate precautions

• As your community focuses on strategic alliances, engage your technology to be the central focus

of your solution.

– Ambulance Turn Around; Medication Compliance; Wearable Devices

– Engage and challenge your universities and academic centers

• Document then report the advances in care, improvements in efficiency that you achieve using your

EHR.

– Clinical and Financial information readily available

– Identify successful practices

– Machine learning: real time risk determination of internal / external data analyzes patterns then presents

real time reports

Page 6: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 6

What do Clinicians and Health Analysts Seek• Stratify populations, understand rising risk patients and

relevant gaps in care• Studied over 40 million patients identifying 7 subtypes, a

suboptimal level of health literacy among asymptomatic

individuals will go on to and develop complications

• Census data, Geo/Environment data

• Proactive cohort management• Improving understanding of their disease processes,

• Engagement in the care,

• Continuous clinician consumable information

• Regulatory and evidence based guidelines for

identification and management• Large scale predictive modeling and validation facilitate

precision medicine and care

• We know what medications and therapies will work and

those that will not

Page 7: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 7

What do Clinicians and Health Analysts Seek• Derive insights across populations

• Relevant events align and aggregate data into pathways

for better understanding of therapies and outcomes.

• The diabetic who develops sepsis, then renal failure,

may respond to one regimen and not another

leading to their survival or demise.

• Predictive models • Allow identification, intervention then prevention of serious

complications and costly procedures, while improving

outcomes.

• Claims based analytics and cost modeling

Page 8: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 8

Claims Based Analytics and Cost Modeling

Page 9: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 9

Enabling smarter care delivery

Strengthening

Your Foundation

Continue investment in

community-aware systems

across the continuum of care

Elevating

Your Success

Partner to develop and

execute your strategy to

meet your unique

clinical, operational and

financial needs

Connecting

Your Community

Align patients and care

providers to foster population

health through care

coordination, analytics and

patient engagement

Building a Bridge

to Our Future

Deliver new capabilities

to enable precision

medicine and consumer-

centered care

Page 10: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 10

Our Vision

Coordinated

Community Care™

PHARMACY HOSPITAL &

HEALTH SYSTEMSSPECIALIST POST ACUTE PHYSICIAN

PRACTICE

Only

Harmonized

Patient Record

PREDICTIVE

HEALTH SCORE™

PAYER

ANALYTICS

DATA AGGREGATION &

CONNECTIVITY

CARE COORDINATION

PATIENT ENGAGEMENT

CLINICAL OMICS

INTELLIGENT INTERVENTION

MOBILITY & WEARABLES

RESEARCH

Community Aware Health Platform™

Page 11: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 11

Sunrise Enterprise

RADIOLOGY

ANESTHESIA

(Partner)

ANALYTICS

SURGERYEMERGENCY

DEPARTMENT

INTENSIVE

CARE (ICU)

AMBULATORY

LAB

(Partner)

MOBILITY

REVENUE CYCLE

HOSPITAL

PATIENT CARE PLAN

PHARMACY

Unrivaled connectivity, network and

data across healthcare

• ~2,500 Hospitals

• 45K+ Physician Practices

• ~180K Physicians

• 2B+ Open API Data Shares

• 12M+ Post-Acute Referrals

• 10M+ Connected Consumers

• 45K+ Post-Acute Network

In Canada

• HQ: Richmond BC, 180 employees

• 2 Provinces, 570 Communities,

35 facilities

• Saskatchewan

• Manitoba

• British Columbia

• Alberta

• Ontario

• New Brunswick

Page 12: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 12

You Can’t Boil An Ocean

Page 13: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 13

But You Can Solve Problems- One Cup At A Time

Page 14: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 14

Physician Progress Note Utilization

Page 15: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 15

Analytics: CPOE Utilization Rate

Page 16: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 16

Analytics: Drives Error Reduction

Page 17: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 17

ICU Delirium – Baylor Scott White

• The Problem

– Increased incidence with mechanical ventilation

– Associated with cognitive impairment

– Increases in LOS, Costs, Mortality rate

• The Solution

– Implement the ICU Delirium package

– Implement the ABCDE Bundle and facilitate adherence to protocol

– Measure adherence and outcomes

• The Outcomes

– Increased adherence to protocol

– Reduced incidence of ICU Delirium, Reduce LOS, Reduce Mortality rate

Page 18: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 18

ICU Delirium - Summary

Page 19: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 19

Bundle Impact on ICU Delirium

Page 20: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 20

Prevalent Disease by Number of Visits

0

500

1,000

1,500

2,000

2,500

3,000

10/2015 11/2015 12/2015 1/2016 2/2016 3/2016 4/2016

All Visits CHF PNEUMONIA SEPSIS

Page 21: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 21

Prevalent Disease by Per Cent of Visits

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

10/2015 11/2015 12/2015 1/2016 2/2016 3/2016 4/2016

CHF PNEUMONIA SEPSIS

Page 22: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 22

Prevalent Disease by AVERAGE LOS

0

2

4

6

8

10

12

10/2015 11/2015 12/2015 1/2016 2/2016 3/2016 4/2016

ALL VISITS CHF PNEUMONIA SEPSIS

Page 23: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 23

Prevalent Disease by30 DAY READMISSION RATE

0%

5%

10%

15%

20%

25%

30%

10/2015 11/2015 12/2015 1/2016 2/2016 3/2016 4/2016

ALL VISITS CHF PNEUMONIA SEPSIS

Page 24: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 24

Prevalent Disease by Per Cent MORTALITY RATE

0%

5%

10%

15%

20%

25%

10/2015 11/2015 12/2015 1/2016 2/2016 3/2016 4/2016

ALL VISITS CHF PNEUMONIA SEPSIS

Page 25: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 25

Prevalent Disease by AVERAGE COST PER VISIT

$-

$5,000.00

$10,000.00

$15,000.00

$20,000.00

$25,000.00

10/2015 11/2015 12/2015 1/2016 2/2016 3/2016 4/2016

ALL VISITS CHF PNEUMONIA SEPSIS

Page 26: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 26

Sepsis – Orlando Health

• The Problem

– Early identification and treatment of Sepsis tied to outcomes

– Sepsis accounts of increased LOS, Costs, Mortality rate

• The Solution

– Implement early warning and deterioration alerts

– Implement order set auto selections - Auto select Lactate, UA, Blood Culture, Renal panel-If

Lactate > 2, auto order in 4 hours

– Implement Sepsis progress and follow up structured documentation

– Implement Clinical Performance Manager

• The Outcomes

– Early detection and treatment of Sepsis

– Reduced Mortality rate

Page 27: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 27

Sepsis - Summary

SIRS alert

Order and Task generated that can auto-page Physician

1

Sepsis Assessment Structured Note2

3

Page 28: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 28

Pediatric Dose Range Checking- Phoenix Children's

• The Problem

– Pediatric patients are at higher risk for medication errors and Adverse Drug Event (ADE)

– Pediatric drug dose range alerts require evidence based content

• The Solution

– Implement the Pediatric Dose Range content

– Highly Ineffective Dose (No Alert) - High Dose (soft stop) - Max Dose (hard stop)

– Implement CPM Alert Dashboards

– Alert frequency / effectiveness and actions on alerts

• The Outcomes

– Decrease Adverse Drug Events (ADE)

Page 29: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 29

Pediatric Drug

Page 30: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 30

Intravenous to Oral Medication Stewardship

• The Problem

– 1/3rd of patients are eligible to switch to IV medications after 2-3 days of IV therapy

• The Solution

– Implement the IVPO package

– Alert clinician during IV order / diet ordering of potential to switch

– Auto enter pharmacy consults

– CPM monitoring reports

• The Outcomes

– Reduced infection rates, Reduce LOS

– Reduced medication costs

Page 31: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 31

Intravenous to Oral Medication Stewardship

Page 32: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 32

Central Line Associated Blood Stream Infection

• The Problem

– There is an interest Central Line Associated Blood Stream Infection (CLABSI) protocol

documentation compliance

• The Solution

– Implement the CLABSI package

– Capture central line POA

– Capture line days – insertion deletion content.

– Alert RN if missing mandatory documentation

• Current design utilizes the ABC assessment and cares to flowsheets

• The Outcomes

– Increased utilization of all central line protocol parameters

– Decrease CLABSI

Page 33: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 33

Present on Admission + Blood Culture order within

48 hours of admission creates Health Issue

1

Line Insertion and Removal Documentation, including

MLM for Line day Calculation and an Advanced Visit List

2

Documentation built to follow protocol3

Central Line Associated Blood Stream Infection

Page 34: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 34

HIP REPLACEMENT VISITS

0

20

40

60

80

100

120

140

160

A B C D E F G H I J K L M N O

Visits

Page 35: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 35

HIP REPLACEMENT Per Cent of Visits

0%

10%

20%

30%

40%

50%

60%

70%

A B C D E F G H I J K L M N O

% of Visits

Page 36: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 36

HIP REPLACEMENT Average Age

0

10

20

30

40

50

60

70

80

90

A B C D E F G H I J K L M N O

Avg Age

Page 37: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 37

HIP REPLACEMENT AVERAGE LOS

0

1

2

3

4

5

6

7

A B C D E F G H I J K L M N O

LOS

Page 38: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 38

HIP REPLACEMENT 30 DAY READMISSION RATE

0%

5%

10%

15%

20%

25%

30%

35%

A B C D E F G H I J K L M N O

READMISSION

Page 39: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 39

HIP REPLACEMENT AVERAGE COST PER VISIT

0

5000

10000

15000

20000

25000

A B C D E F G H I J K L M N O

Avg Cost Per Visit

Page 40: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 40

Changing Practice and Improving Care in Calgary

• Ordering protocol developed that improves care of hospitalized patients with heart failure associated

with a 20% reduction in readmissions at seven days and 8% reduction in readmissions at 30

days.

• ED - Reduced time from triage to antibiotics for sepsis patients from 150 to 125 minutes (16%) in

four months. One site dropped the time in half, from 160 minutes to 80 minutes.

• Increased use of lower dose of Ondansetron by 5.7%, with a projected annual savings of

CA$84,987

• Complete re-engineering of blood product ordering, delivery, administration and documentation that

among many other outcomes resulted in 50% reduction in the consumption of one of the most

expensive products (Prothrombin Concentrate) such that the savings from this one product pay for the

entire project within two years. Demonstrated a cost savings of $600,000 in the first 8 months.

• 28% reduction in antibiotic prescribing during implementation of order entry across adult hospitals

(overprescribing of antibiotics drives costs, side effects, secondary infections and patient morbidity).

Page 41: Robert H. Leviton, MD, MPH CMIO - Reboot Communications · THE POWER OF ALLSCRIPTS. ... patient engagement Building a Bridge to Our Future Deliver new capabilities to enable precision

Copyright © 2017 Allscripts Healthcare Solutions, Inc. 41