An Overview for Managers

June 2012

JORDAN FISCAL REFORM II PROJECT

The following slides present an overview of the Results Oriented Government (ROG) Toolkit

The pillars of ROG

The benefits of ROG

10 tools to build ROG in your organization

Government that achieves results that matter to the people of Jordan with transparency, innovation and dedication to public service excellence

An organizational culture dedicated to service that embraces innovation and learning

Strategic Planning and Performance Management excellence

Government’s focus on achieving societal goals (results) and strategic definition of its role

Each pillar is essential for true ROG and when well aligned these enablers reinforce and enrich each other

Strategic Planning and Performance

Management Excellence

Government’s Focus on Goals

and Role

Organizational

Culture

Concentric circles depict how the pillars build upon one another to work as a whole

The values of public service, transparency, innovation and learning must be embraced and shared in order for people inside the government to sustain the dedication needed for ROG. This commitment is at the core of ROG.

Foundational values of the culture are translated into action by an effective strategic direction and results management system of planning, budgeting, management and evaluation

The outer ring represents societal goals and benefits that results oriented government achieves during the results management cycle

When government plans strategically it can create clarity of goals, define its role and build partnerships to better achieve societal goals

When government invests resources toward achieving goals it practices results oriented budgeting and increases value for money

When management focuses on delivering the service results as planned and budgeted then government responsiveness is increased

When government evaluates achievement of results, it learns from performance and increases transparency and accountability

ROG increases the organization’s focus on results during each phase of the results management cycle

Because government actively measures and compares actual results to planned results it creates opportunities to learn and improve

The culture of service, innovation and learning actively seeks and embraces opportunities to improve results

Helps public managers understand the promise and possibilities of Results Oriented Government

Provides practical tools managers can put into action and facilitate the transition to ROG

Helps leaders at all levels build an organizational culture dedicated to service that embraces innovation and learning

Steps along the pathway

Tools to Support Managers

Goals

and Role

Culture

Perf. Mgt.

Begin with the results in mind Alignment of Results and Roles

Build partnerships around achieving

results Partnerships to Achieve Results

Make the intended results clear The Program Logic Model and

Developing a Chain of Success

Use the budget process to invest in

results

Results Oriented Budgeting

Align people inside your organization

with results

Aligning Team and Individual

Performance with Organizational

Performance

Monitor and evaluate performance to

gain learning and improvement

Monitoring, Evaluating and Learning

from Performance

Be accountable and transparent about

achievement of results

Good Practices in Reporting

Performance to the Public

Engage people in imagining better

ways to achieve results

Leading Innovation

Innovation Team Tools

And throughout, sustain a culture of

public service dedication, learning and

innovation

Leading Results Oriented

Government