Phuket, Thailand, 20 May 2013

Roles of NBTC in Disaster Relief

Atiwat AimdilokwongDivision Director, NBTC

Atiwat.a@nbtc.go.th

ITU Workshop on “Disaster Relief Systems, Network

Resiliency and Recovery”

(Phuket, Thailand, 20 May 2013)

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NBTC’s 5-year Master Plan

Radio Frequency Master Plan Telecommunications Master PlanBroadcasting Master Plan

PPDR in NBTC’s Telecom Master Plan

One of the objectives of NBTC’s Master Plan is to Manage telecoms resources efficiently by

1.) encouraging efficient infrastructures sharing to avoid duplicated investment as well as promoting use of ‘Right of Way’ and 2.) preparing for emergency and disaster situation with the help of spectrum utilisation for warning system.

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Preparation for PPDR on the telecom side of NBTC

Technological readinessAllocate PPDR Frequencies for Government/PublicTelecom Operator to install auxiliary telecom system with backup power supply for backup and monitor/maintain the system readiness for operationMinimum QoS during emergency/disasterMonitor and enforcement of the above

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Law makingRevisit the rules in order to better facilitate the emergency response institutions/groups in the area of expediting the process of issuing import license for communication equipment for PPDR use, reducing import licencse fees, license exempt for radio stations, waived license fee

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Revise the rules regarding amateur radio in order to help promote amateur radio to wide acceptance and provide trainingRule Making regarding Priority line and Priority number and to make sure the it is in sufficient number

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Give priority line/number access to people in the affected area first while the relatives can call in to ask the call center. Other people are advised to stop utilizing the telecom network and are asked to use other means to access information such as radio and televisionConsumer protection during emergency such as toll free call during emergency or reduced fee

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Example of available Telecom networks

Government agencies’ network - trunked radio, fixed and mobile satellite network, fiber optics,

for example Royal Thai Armed Forces Headquarters, Ministry of Interior, Department of Provincial Administration, Signal Department Royal Thai Army, Royal Thai Police, Department of Disaster Prevention and Mitigation

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Public and private companies’ networks - fixed, mobile, satellite

CAT, TRUE, TT&T, DTAC, AIS ,ACES SAT PHONE, SHIN SATELLITE, TOT

Private Networks – Radio Amateur Society of Thailand, Volunteer Radio Association, Emergency Rescue Volunteer Groups

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Example of Previous Disasters in Thailand

Tsunami (2004) (5400 casualties)Gay Typhoon (1989) (602 casualties)Mud Slide (…) (>100 casualties)Flood (…, 2010) (almost 200 casualties)Other events – terrorist attacks, unrests

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S

DDPM –NBTC

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NBTC

NBTC Regional

Office

• Telcom Operator

• DDPM

• RAST

• Adhoc PPDR Coordination

Team

NBTC’s PPDR Initiatives

Brainstorming between various parties with telecommunication/radio networks for PPDR readiness planCommunicating such plan to ensure good understanding and better cooperation related parties/groupsProvide training of Amateur and CB Radio use for effective use

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Form Amateur Radio Emergency Service (ARES) and develop its operating proceduresSet up an PPDR preparedness committee to issue alerts and warnings to residents via SMS and public information channels

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Assign shared PPDR frequencies and special priority numbers for Government/Public useRulemaking for telecom operator to submit PPDR readiness action plan on procedure, backup equipment details and how to use/interconnect its networks with government’s networks.

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Create Action Plans for various groups – before, during, after disaster

Action Plan for NBTC PPDR communication centerAction Plan for NBTC regional officesAction Plan for Telecom operatorAction Plan for RASTAction Plan for Public volunteer groups

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PPDR Frequencies for Government Only

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Band Frequency Max. Bandwidth Max. Output PowerHF (kHz) 4866, 4869, 7529,

7715, 99162.7 kHz 150 W (PEP)

VHF(MHz) 142.425, 147.425, 142.425, 147.425,

16 kHz 60 W for Fixed, 30W for Mobile and 5 W handheld

UHF(MHz) 420.500, 425.500, 499.025, 454.025

16 kHz 60 W for Fixed, 30W for Mobile and 5 W handheld

PPDR Frequencies for Government and Public

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Band Frequency Max. Bandwidth Max. Output PowerHF (kHz) 27.155, 27.215 10 kHz 20 W (PEP)VHF(MHz) 78.5, 245.5 12.5/25 kHz 10 W for

Fixed/Mobile and 5 W Handheld

VHF(MHz) 145 12.5 kHz 60 W for Base Station, 10W for Fixed/Mobile and 5 W Handheld

PPDR initiative on the broadcasting side of NBTC

Law making in Broadcasting Sector: to impose mandatory broadcasting of disaster alerts, with sanctions for broadcasters who don’t comply. The incident prompting this action was in April last year when NBTC contacted all TV channels to broadcast tsunami warning but only few channels comply

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KPIs

External PerspectivePeople awareness and satisfaction of PPDR operationsAccess to communication networks during incidentsEmergency Backup EquipmentCoordination between players

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Internal PerspectiveKnowledge, experience and effectiveness of personnelProcedures and action plansRule/Law making Adoption of organizational culture

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Innovation PerspectiveImprovement of IT/communication infrastructure for PPDRPromote education/research in PPDR operation

Financial PerspectiveBudget plan for PPDREffectiveness of the budget planTransparency of budget usage

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Conclusions and Recommendations

THANK YOU FOR YOUR ATTENTION

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