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8/9/2019 roomsdivisionbasictheoriesii-100501120013-phpapp02
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By Eugene Win CRDE
For Kabul Serena Hotel 2009
Copyright. Eugene Win CRDE2009
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RevenueRevenue
Management...Management...
Marriott Internationalo!ging Re"enue
Manage#ent
Copyright. Eugene Win CRDE2009
Where i$ it originate!%It i$ originate! in the
airline in!u$try.
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Seat$ on airplane !i"i!e! into!i&erent pro!u't$ ba$e on
!i&erent re$tri'tion$.
()*000 + Cla$$, Can be pur'ha$e!at any ti#e* re-un!able.
( 200 Cla$$, Re/uire! 1ee$a!"an'e! pur'ha$e. 3enaltie$ on
'an'ellation or a#en!#ent.
RevenueRevenue
Management...Management...
Marriott Internationalo!ging Re"enue
Manage#ent
Copyright. Eugene Win CRDE2009
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“ Selling the right product
to the right customer
at the right time
for the right price.”
Revenue ManagementRevenue Management
is ….is ….
Copyright. Eugene Win CRDE2009
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B:SED ;< S=33+:<D DEM:<D.
3ri'e$ ten! to ri$e1hen !e#an! e4'ee!$
$upply> pri'e$ ten! to-all 1hen $upply
e4'ee!$ !e#an!.
Revenue ManagementRevenue Management
is ...is ...
Copyright. Eugene Win CRDE2009
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Desire is to Focus on REVPARDesire is to Focus on REVPAR
REVPAR = Rate xOccupancy
Rate Occupanc
y
Copyright. Eugene Win CRDE2009
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How Does a Property IncreaseHow Does a Property IncreaseREVPAR ?REVPAR ?
AFE!
? Increaserestrictions on"ower rates
? E"iminate "astroom avai"a#i"ity$or pecia"%orporateaccounts
? E"iminate non&pro'ucingpecia"%orporateaccounts
MODERA!E
? %"ose out "owerrates on pea('ays
? Raise rates $orsma""er pecia"%orporateaccounts
? Raise prices on'iscount rates
RI)IE!
? Raise t*e%orporate Rate
? E"iminate
'iscount rates
Copyright. Eugene Win CRDE2009
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Revenue %yc"eRevenue %yc"e
%REA!EDEMA+D MA,IMI-E
REVE+E PERIOR
ERVI%E
E,PERIE+%E
Copyright. Eugene Win CRDE2009
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Revenue Management
Ho1 1eControl an!
i#it the roo#
$upply
Ho1 1e $ell
our pro!u't
Ho1 1e
prote't
$u@'ient
$pa'e -or
longer $tay$
MA,IMI-I+/ REVE+E
%apacity
Management
Discount
A""ocation
Duration
%ontro"
Copyright. Eugene Win CRDE2009
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Revenue %yc"e
MA,IMI-I+/ REVE+E
PRI%I+/
Ho1 1e pri'eour pro!u't
E00I+/!RA!E/1
Ho1 1e $ell
our pro!u't
I+VE+!OR1
A00O%A!IO+
What 1e put
on the $hel-
Copyright. Eugene Win CRDE2009
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Revenue management is designed to measure
revenue achievement. Yield Statistic is the ratio of actual room
revenue to potential room revenue.
Copyright. Eugene Win CRDE2009
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We 1ill illu$trate the ne1 -or#ulae by u$ing aparti'ular $'enario,
Tower Hotel has 300 guest rooms with an
average room rate of $35.00. It is currentlyoperating at 70% average occupancy. Thehotel has 200 stanar ou!le !erooms" an#00 ou!le elue rooms. t rac& rate" thestanar rooms sell at $'0.00 at singleoccupancy an $50.00 at ou!le occupancy"whilst the elue rooms sell at $50.00 atsingle occupancy an $(0.00 at ou!leoccupancy.
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Formu"a 43 Potentia" Average Dou#"e Rate Sin'e 1e al$o ha"e "arie! rate$ by roo# type
the potential a"erage !ouble rate #u$t be
'al'ulate!, Roo# type8 <u#ber o- roo#$8 Double Ra' rate8 Re"enue at )00o''upan'y
Stan!ar! 200 (0 ()0*000
Delu4e )00 (0 (*000
Aotal 00 ()*000
3otential :"erage Double Roo# Re"enue$ at Ra' Rate
Double Rate <u#ber o- Roo#$ Sol! a$ Double$
)*000G00
( .
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Formu"a 53 Mu"tip"e Occupancy Percentage Ahi$ i$ the proportion o- a hotel$ roo#$ that
are o''upie! by #ore than one per$on. Ahi$
per'entage in!i'ate$ $ale$ #i4 an! help$balan'e roo# rate$. I- ) roo#$ -ro# thetotal o- 2)0 roo#$ $ol! 7J0 o- 00 roo#$are $ol! at !ouble o''upan'y then the'o#putation i$ a$ -ollo1$,
Multiple ;''upan'y )
3er'entage 2)0
0
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Formu"a 63 Rate prea' Ahe !eter#ination o- a roo# rate $prea!
a#ong "ariou$ roo# type$ 'an be e$$ential to
the u$e o- yiel! !e'i$ion$ in targeting a hotel$$pe'i6' #aret. Ahe #athe#ati'al !i&eren'ebet1een the hotel$ a"erage $ingle rate7For#ula ) an! potential a"erage !ouble rate7For#ula 2 i$ no1n a$ the rate $prea!.,
Rate Sprea! 3otential :"erage Double Rate 3otential :"erageSingle Rate
( . 8 ( .
( )0.00Copyright. Eugene Win CRDE
2009
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Formu"a 73 Potentia" Average Rate Ahi$ i$ a 'olle'ti"e $tati$ti' that e&e'ti"ely
'o#bine$ the potential a"erage rate$* #ultiple
o''upan'y per'entage* an! rate $prea!.
Potential = ( Multiple x Rate Spread ) + Potential Average
Average Rate Occ % Single Rate
= (0.8 x $0.00) + $ !".""
= $ #.""
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Formu"a 83 Room Rate Ac*ievement Factor Ahe per'entage o- the ra' rate a hotel
a'tually re'ei"e$ i$ 'ontaine! in the hotel$
a'hie"e#ent -a'tor* al$o re-erre! to a$ therate potential per'entage.
:'hie"e#ent Fa'tor :'tual :"erage Rate 4 )00
3otential :"erage Rate
(.00G(). 4
Copyright. Eugene Win CRDE2009
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Formu"a 93 1ie"' tatistics Ahi$ i$ perhap$ the #o$t i#portant ele#ent in
yiel! #anage#ent. We ha"e alrea!y $een ho1
to e4pre$$ an! 'al'ulate thi$ $tati$ti'. Here 1e1ill u$e the -ollo1ing 'o#putation,
+iel! Stati$ti'$ ;''upan'y 4 :'hie"e#ent -a'tor
0.J 4 0.
0.J
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Formu"a :3 I'entica" 1ie"' tatistics Ahi$ i$ the point 1here 1e 'an a$ LWhat i-
%N /ue$tion$ to !eter#ine ho1 !i$'ounting1ill a&e't our re"enue. I- 1e 1ere to !e'rea$e
or in'rea$e our rate* 1hat o''upan'yper'entage 1oul! 1e nee! to a'hie"e topro!u'e the $a#e yiel!% et$ $uppo$e thatour hotel 1ant$ to !e'rea$e it$ rate by (2.00to (.00.I!enti'al +iel! Current 4 Current Rate
Stati$ti'$ ;'' 3ropo$e! Rate
J0 4 7(G(
0.J2
J Ao a'hie"e the $a#e yiel! the hotel #u$t ha"e an o''upan'y o- J.
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Copyright. Eugene Win CRDE2009