RPO IndustryRecruitment Process Outsourcing is an industry which is a bi-product of Recruitment/Staffing industry in other countries, outsourced to India to fill the needs of their respective clients. We currently deal with only USA.

An industry with an estimated spending of $1.4B annually, it has shown an average growth of 25% from 2010 – 2014. India emerged as one of the pioneers for RPO, providing workforce not just in terms of recruiters but also providing support to other functions. The major names in the industry being Allegis, Randstad, Manpower etc.

RPO gained the popularity among the organizations promoting cost cutting, speedy coverage and consistent performance in a target based environment. Major workforce is currently employed with medium level companies ranging from a setup of a few people to few hundreds.

RPO is an ever booming industry, as more and more organizations are considering this option. Along with US, other countries have also started doing this. Today’s RPO industry has spread across US, UK, Asian and Australian market as well. India has always been the first choice for RPO.

Introduction To Mindlance

• Mindlance is a multi-national staffing and services firm based in Hoboken, NJ. We have offices across the United States, Canada and India.

• As a staffing firm, we help to place top talent employees at Fortune 500 companies across industries.

• We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the TOP fastest-growing U.S. staffing firms.

• $100 mm company in 2014; goal to achieve $150 mm by 2015.• We have a strength of around 2000+ employees globally• We have employee strength of 400+ resources across locations in India.• We have three branches in India which include Bangalore, Noida and Gurgaon. • We have more than 100 clients in the various domains such as , IT , Clinical

Pharmaceutical, Financial , Telecom, Travel etc .

Why RPO• RPO service providers claim, the success of this method has proven to be the best

with multiple driving factors, such as, cost effective, short turnaround time, focused and dedicated work force for a domain specific client, best screening and sorting procedures etc.

• With cost effectiveness of workforce, it helps in touching multiple people(clients as well as candidates), resulting in quick turnaround and faster service to clients.

Why RPO is better than BPO• Art Vs Science: RPO unlike BPO present a full desk service to the candidate/client.

The recruiter desk is responsible not just for calling script based solution but also runs a strategic portfolio to understand client requirement and work with his knowledge and experience. It is not a fulltime calling job, it involves knowledge of various domains and specialty.

• Growth Prospects: RPO provides a career progression and detailed career path. Growth potential is immense as the industry is relatively new and leadership roles are emerging.

• Chance to switch to bigger brands: Some of the big names in staffing look to fill their staffing roles from the current set of RPO companies.

• Money: Immense potential to earn money as this field has the highest incentive slabs.

• Chance to work abroad: Successful people can think of shifting to USA, permanent or for short durations.

What do we do

Industries/Domain we Serve

- Pharma*- Telecom- Hardware/Technical* - Oil and Gas- Insurance- Financial*- Healthcare- Retail- Manufacturing/Engineering- Media- Others

- (Categories with * need specialists with respective education background or work experience)

Who is required

• The industry offers various roles like Recruiter/ Account Manager/ Sales People as well as backend people involved in AR/Billing/Timesheet Management or candidate management. The biggest need is for recruiters.

• Profile of a Recruiter: A recruiter is responsible to source and submit candidates for various jobs assigned by the client in various domains. Recruiter is responsible to speak to people in USA for various jobs and as per procedure close and submit the profiles. An understanding of Industry/Domain is always helpful.

Personality Attributes of a Good Recruiter

• A successful recruiter will have a proactive approach to know the client, their pain areas and their requirements in advance and will try to figure out solutions (contractors) in advance for the positions to fill quickly and beat the competition in providing solution. The key attributes of a successful recruiter are:

• Action Oriented: Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than other.

• Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive too and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Personality Attributes of a Good Recruiter contd..

• Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyses both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and underline structure of anything.

• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value added in brainstorming settings.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first handed customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Functional/Technical Skills: Has a functional and technical knowledge and skills to do the job at a high level of accomplishment.

Personality Attributes of a Good Recruiter contd..

• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing especially in the face of resistance or setbacks

• Negotiating: can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

• Personal Learning: Picks up on the need to change personal, interpersonal, and managerial behavior quickly; watches others for their reactions their attempts to influence and perform, and adjusts; seeks feedback; is sensitive to change in personal demands and requirements and changes accordingly.

• Excellent speaking and written communication skills remain the major cut-off for this job.

Job Description

Designation – Associate Recruitment Executive

• Involved in the complete recruiting cycle of candidates, right from identifications of the resource, screening, interviewing, briefing, negotiating packages, and delivery.

• Responsible for taking care of the hiring for our clients based out of America, hiring locals for American jobs.

• Identifying and sourcing profiles from various job portals along with our own Database, Network References, Head Hunting, social sites and professional.

• Taking a Preliminary round of a telephonic Interview so as to judge the abilities of the candidate before submitting the profile to the client.

• Arranging client interviews with shortlisted candidates and aggressively follow-up through out the complete work flow cycle.

Skills Required

• Exceptional communication (Verbal & Written) and interpersonal Skills.• Should be energetic, fast learner and aggressive.• Willing to work in the night shifts. No rotations.• B.Tech/BCA , B.Pharma , MBA, any graduate with 1 Year(s) of Experience

in any field• Target driven & Result oriented. • Excellent analytical and assessment capability.• Willingness to learn and use new tools.• Should be a people person.