RTMC STRATEGIC PLAN 2008 – 2011 Presentation to Portfolio Committee on Transport Tuesday, 13 May 2008 1

RTMCSTRATEGIC PLAN

2008 – 2011

Presentation to

Portfolio Committee on TransportTuesday, 13 May 2008

1

Contents

• Background – Some achievements• Vision, Mission and Values• Key Objectives• Strategic Plan 2008-2011

- Functional Units

- Support Units

- Estimated Income and Expenditure

2

BackgroundSome achievements over the past year

A Shareholders Compact was prepared with delegations to the Board.

The macro structure of the RTMC was finalised and approved.

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ShareholdersCommittee

Board of theCorporation

CEO of theCorporation

FinancialServices

CorporateSupportServices

Office of theCEO

Road TrafficLaw

Enforcement& Education

Road TrafficEngineering,Information& Research

RegionalOperations

InternalAudit

CompanySecretariat

Some achievements over the past year(continued)

The following appointments were made:

Chief Executive OfficerChief Financial OfficerSenior Executive Manager : Corporate Support ServicesSenior Executive Manager : Road Traffic Law

Enforcement and EducationSenior Executive Manager : Road Traffic Engineering,

Information and Research

The total personnel of the RTMC increased from 93 to 106 over the past year.

4


NaTIS transaction fees were approved by the Minister of Finance and introduced from 1 July 2007.

The RTMC commenced with the printing and posting of Motor Vehicle Licence and Driving Licence Card renewal notices.

The AARTO regulations were finalised and published in the Gazette for public comment in September 2007.

A successful International Conference on Crash Investigations and Reconstruction was held in October 2007 – Transport month.

The 4th Phase of the Rolling Enforcement Plan were adopted and introduced – including Operation Juggernaut, Operation Festive Season, Operation Vutha, etc.

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The independent Road Traffic Offence Survey for 2007 shows a decrease of 39,07% in the overall Road Traffic Offence Index from 7,73 in 2006 to 4,71 in 2007, with Provincial Indices as shown in the figure below:

0

2

4

6

8

10

12

14

GA KZ WCEC FS MP NW LI NC SA

2006 2007

Road Traffic Offence Index / Province

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0

10

20

30

40

50

GA KZ WC EC FS MPNW LI NCRSA

2006 2007

% Exceeding Speed in 60 km/h Zones

Light Motor Vehicles : Day Time

0

20

40

60

80

GA KZ WCEC FS MPNW LI NCRSA

2006 2007

% Exceeding Speed in 120 km/h Zones

Minibus Taxis : Night Time

Some Specific Offence Survey Results :

Light motor vehicles exceeding the speed limit in 60 km/h zones during day time decreased from 35,0% to 23,5%

Minibus Taxis exceeding the speed limit in 120 km/h zones during night time decreased from 45,1% to 38,3%

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Some Specific Offence Survey Results (continued):


0

1

2

3

4

5

6


2006 2007

% Drivers Exceeding Alcohol Limit

Light Motor Vehicles : Night TimeDrivers of Light Motor Vehicles exceeding the legal alcohol limit during night time decreased from 4,02% to 0,92%

0

5

10

15

20

25

30


2006 2007

% Drivers without a Valid PrDP

TrucksDrivers of Trucks driving without a valid professional driving permit (PrDP) decreased from 16,70% to 8,88%

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Fatal road crash results:

Over the Festive Season from 1 December 2007 to 6 January 2008 the number of fatal crashes reduced by 206 (15,17%) to 1,152 in comparison with 1,358 the previous year.

The number of fatalities decreased by 217 (13,26%) from 1,636 to 1,419.

0

50

100

150

200

250

300

350

GA KZ WC EC FS MP NW LI NC

2006/07 2007/08

Number of Fatalities per Province1 December to 6 January

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Fatal road crash results (continued) :

Over Easter 2008 from 20 to 24 March the number of fatal crashes reduced by 68 (27,20%) to 182 in comparison with 250 the previous year.

The number of fatalities decreased by 69 (21,63%) from 319 to 250.

In terms of Law Enforcement over the Easter period :

147,214 vehicles and drivers were stopped and checked – Juggernaut 56,745 drivers were screened for alcohol 19,320 notices were issued for moving offences 1,663 drivers were arrested for alcohol, speed, overloading, etc 2,717 notices were issued for vehicle defects The total number of charges over the Easter period = 27,580

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RTMC

VISION

Improved law compliance and enhanced road traffic safety in South Africa.

VISION

Improved law compliance and enhanced road traffic safety in South Africa.

Vision, Mission and Values

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MISSION

To provide for co-operative and co-ordinated strategic planning, regulations, facilitation and law enforcement in respect of road traffic matters in all spheres of government

MISSION

To provide for co-operative and co-ordinated strategic planning, regulations, facilitation and law enforcement in respect of road traffic matters in all spheres of government

RTMC

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RTMCVALUES

The core values of the Corporation are: Participative Innovative Integrity Developmental Accountability Sustainability Commitment

VALUES

The core values of the Corporation are: Participative Innovative Integrity Developmental Accountability Sustainability Commitment

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RTMCKEY OBJECTIVES

a) To establish the Corporation as a partnership between national, provincial and local spheres of government by :- effecting the pooling of road traffic powers of the

Minister and every MEC and the resources of national and provincial spheres of

government responsible for road traffic strategic planning, regulation, facilitation and law enforcement; - strengthening national and provincial

governments’ collective capacity to government road traffic through partnerships with local government bodies and the private sector; - and focusing government on effective strategic

planning, regulation, facilitation and monitoring;

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b) To enhance the overall quality of road traffic service provision and, in particular, to ensure safety, security, order, discipline and mobility on the roads;c) To protect road infrastructure and the environment through the adoption of innovative practices and implementation of innovative technology;d) To phase out, where appropriate public funding and phase in private sector investment in road traffic on a competitive basis; e) To introduce commercial management principles to inform and guide road traffic governance and decision-making in the interest of enhanced service provision;

KEY OBJECTIVES (continued)

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e) To optimise the utilisation of public funds by– - limiting investment of public funds to road traffic

services which meet a social or non-commercial strategic objective and which have poor potential to generate a reasonable rate of return; and- securing, where appropriate, full cost recovery

on the basis of the user-pays principles;f) To regulate, strengthen and monitor inter-

governmental contact and co-operation in road traffic matters;


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g) To improve the exchange and dissemination of information on road traffic matters;h) To stimulate research in road traffic matters and effectively utilise the resources of existing institutes and research bodies; andi) To develop human resources in the public and private

sectors that are involved in road traffic.

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RTMCFUNCTIONAL AREAS

1) Training of Traffic Personnel2) Road Traffic Information 3) Accident Investigation and Recording 4) Road Traffic Communication and Education5) Infrastructure Safety Audits and Traffic

Engineering

Functions transferred / devolved :

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RTMCFUNCTIONAL AREAS (continued)

6) Road Traffic Law Enforcement7) Vehicle Registration and Licencing8) Vehicle and Roadworthiness Testing9) Testing and Licencing of Drivers10) Administrative Adjudication of Road

Traffic Offences (AARTO)

Functions still to be transferred / devolved :

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FUNCTIONAL AREA:TRAFFIC LAW ENFORCEMENT

COORDINATION

OVERALL GOAL:

To harmonise road Traffic Law Enforcement between Authorities at all spheres of Government

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OBJECTIVES MEASUREMENT TIME FRAME

1. To align Road Traffic Law Enforcement Strategies

Road traffic law enforcement strategies aligned

End of

October 2008

2. To harmonise Traffic Law Enforcement Operations in the country through a consolidated Business Plan

Consolidated Business Plan completed

End of

May 2008

3. Develop and implement capacitating and empowering projects benefiting road traffic enforcement authorities

Capacitating and empowering projects developed and implemented

End of

March 2009

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4. To ensure smart Policing and Management through a Rolling Enforcement Plan

Rolling Enforcement Plan completed

End of

March 2009

5. To ensure good governance and stakeholder management through Coordinating Committees

Schedule and conduct meetings of Coordinating Committees

Meetings held on quarterly basis

6. To manage the development and implementation of the National Road Traffic Law Enforcement Code and the establishment, training and deployment of the National Road Traffic Law Enforcement Inspectorate

National Road Traffic Law Enforcement Code finalised and implemented and the Inspectorate established

End of

2008

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FUNCTIONAL AREA:TRAINING OF TRAFFIC PERSONNEL

OVERALL GOAL:

To manage and co-ordinate the effective, efficient and uniform training of Road Traffic Officials in South Africa

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1. To develop a National Training Framework

National TrainingFrameworkcompleted

End of August 2008

2. Registration of revised traffic officer qualification

Revised traffic officerqualificationregistered

End of July 2008

3. To develop policies on training of traffic officers.

Policies on training of traffic officers completed

End of March 2009

4. To establish a National Traffic Training Academy

National Traffic Training Academy established

End of December 2008

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OBJECTIVES MEASUREMENT TIME FRAME5. To ensure provision of SAQA required training for instructors

SAQA required training for instructorsprovided

End of March 2009

6. To develop and promote efficient and coordinated programmes and projects for training of traffic officials

Programmes and projects for training of traffic officials developed

July 2008

7. To ensure effective and uniform training standards at alltraining colleges

Uniform training standards at alltraining colleges introduced

July 2009

8. To ensure sustainability of standards through refresher courses

Refresher courses developed and introduced

December 2009

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OBJECTIVES MEASUREMENT TIME FRAME9. To provide for a career path for traffic officers

Career path for trafficOfficers finalised

December 2009

10. To set standards through central examination

Central examination Standards finalised

November 2008

11. To develop uniform study materials

Uniform study materials completed

July 2008

12. Finalisation of AARTO training material and arrange for training of officials

AARTO training material finalised and training completed

April 2008and

May 2008

13. To ensure provision of training frameworks through SAQA and SETA’s and SGB’s

Training frameworks through SAQA and SETA’s and SGB’s finalised

May 2008

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FUNCTIONAL AREA:VEHICLE REGISTRATION AND LICENSING

OVERALL GOAL:

To manage and monitor the Registration and Licensing of Vehicles

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OBJECTIVES MEASUREMENT TIME FRAME1. To develop a National Code for the registration and licensing of vehicles

National Codedeveloped

July 2009

2. To develop Service Level Agreements (SLA’) between The RTMC and vehicleregistration and licensingauthorities

Service Level Agreements finalised

March 2009

3. To establish a VehicleRegistration and LicensingInspectorate (VRLI)

Inspectorate established

December 2009

4. To develop training material for officials

responsiblefor the registration and licensing of vehicles and the Vehicle registration and Licensing inspectorate

Training material developed

April 2009

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FUNCTIONAL AREA: VEHICLE AND ROADWORTHINESS TESTING

OVERALL GOAL:

To manage and monitor Vehicle Road Worthiness Testing.

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OBJECTIVES MEASUREMENT TIME FRAME1. To revise the Code forthe testing of vehicles for roadworthiness

National Codedeveloped

March 2009

2. To develop Service Level Agreements (SLA’) between The RTMC operators of vehicle testing stations


March 2009

3. To establish a VehicleTesting Station Inspectorate (VTSI)

Inspectorate established

March 2009


responsiblefor the roadworthiness testing of vehicles and theinspectorate


April 2009

5. To promote the use of advanced technology at vehicletesting stations

Advanced technology at vehicle testing stations introduced

December 2009

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FUNCTIONAL AREA: TESTING AND LICENSING OF DRIVERS

OVERALL GOAL:

To manage and monitor the Testing and Licensing of Drivers

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OBJECTIVES MEASUREMENT TIME FRAME1. To revise the Code forthe testing and licensing of drivers

National Coderevised

July 2009

2. To develop Service Level Agreements (SLA’) between the RTMC and operators of driving licence testing centres


November 2009

3. To establish a Driver Testing and Licensing Centre Monitoring Unit

Monitoring Unit established

March 2010


responsiblefor the roadworthiness testing of vehicles and theinspectorate


April 2009

5. To promote the use of innovative technology at drivertesting and licensing centres

Innovative technology at driver testing centres introduced

December 2009

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6. To manage the contract for the manufacturing of driving licence cards

Driving licence card contract transferred

December 2008

7. To ensure the Implementation of a computerised learner licencetesting system countrywide

Computerised learner licence testing system introduced countywide

March 2012

8. To monitor the private driver training industry

Monitoring standards finalised

January 2010

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FUNCTIONAL AREA: ROAD TRAFFIC INFORMATION

OVERALL GOAL:

To obtain and analyse traffic and crash data and prepare Road Traffic Performance Projects

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OBJECTIVES MEASUREMENT TIME FRAME1. To collect and analyse road Traffic and crash data and prepare and distributemonthly statistical reports tostakeholders and other users

Reports prepared anddistributed within 3 weeks after the end of eachmonth. Pilot project to beundertaken in KZN onReal-time accident capturing

End of each month

2. To undertake independentannual Road Traffic OffenceSurveys to determine the levelof lawlessness amongst roadusers

To have data collected and analysed and reports submitted by the endof each financial year

March 2009

3. To establish an on-lineTraffic Flow Informationsystem

Traffic Flow Information system operational

December 2008

4. To develop and manage aRoad Traffic Quality and Safety Monitoring and Performance Management Model for the Corporation

Monitoring and PerformanceManagement Modeloperational

March 2009

5. To develop a Central Crashand Traffic Information Centre(CCIC) for the Corporation

CCIC operational November 2008

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FUNCTIONAL AREA: CRASH INVESTIGATION AND RECORDING

OVERALL GOAL:

To manage and control the collection and recording of Road Crash Data

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OBJECTIVES MEASUREMENT TIME FRAME1. To manage the National Fatal Crash Information Centre (NFAIC) where data from all fatal road traffic crashes iscollected, captured, processedand verified

To collect and capture all fatal crash reports

Within 24 hours after a fatal crash

happened

2. To undertake special detailed investigations into major and high-profile fatal road traffic crashes, identifycontributory factors so that appropriate remedial measurescan be identified

To investigate at leastfive fatal crashes permonth in which 5 ormore persons were killed

To have detailed crash reports

completed within 1 month after a crash happened

3. To manage the National Crash Register where data onall categories of road traffic crashes is collected, captured,processed, verified andcontrolled

To collect and capture all crash reports from investigation authorities

Within 1 month after a crash

happened

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OBJECTIVES MEASUREMENT TIME FRAME4. To manage capacity building and skills development programmes regarding the managing of a crash scene, crash investigation and incident management

To arrange andconduct at least 6Skills development programmes per year

March 2009

5. To manage and upgrade The National Traffic Call

Centre(NTCC) where the public can report road traffic offences,fraud and corruption in the roadtraffic environment and otherroad traffic related mattersdetected on the road networkon a 24-hour basis

To record all reportssubmitted by thepublic and forward letters to alleged offenders

Immediately report fraud &

corruption to the relevant authority and post letters

to offenders within 7 days

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FUNCTIONAL AREA: COMMUNICATION AND EDUCATION

OVERALL GOAL:

To manage, co-ordinate and oversee road traffic safety communication and education programmes and campaigns.

39

OBJECTIVES MEASUREMENT TIME FRAME1. Develop Road Traffic SafetyEducation Policies andprogrammes in liaison with allrole players

Policies andprogrammesdeveloped

July 2008

2. To facilitate and oversee Road Traffic Safety educationat schools

Road traffic safety Education at schoolsfacilitated

March 2009

3. To monitor driver training and education of professionaldrivers

Driver training and education of professionaldrivers monitored

March 2009

4. To conduct competitions (Driver of the Year, School debates, etc)

Driver of the Yearand school debatecompetitions conducted

March 2009

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OBJECTIVES MEASUREMENT TIME FRAME5. To secure private sectorfunding through sponsorships

Private sectorsponsorships secured

March 2009

6. To manage the productionand distribution of learning material for Educators andLearners

Learning material for

Educatorsand Learnersproducedand distributed

December 2009

7. To develop, manage and oversee Community RoadTraffic Safety Programmes

Community RoadTraffic Safety Programmes developed

December 2008

8. To manage and overseeRoad Traffic SafetyCommunication and enhance Road Traffic Safety awarenessamongst road users through media campaigns

Number of advertisements andpromotional material produced andbroadcast / published

March 2009

41

OBJECTIVES MEASUREMENT TIME FRAME9. To promote Road TrafficSafety amongst non-motorisedtransport as used in TransportAction Plan for 2010 throughappropriate campaigns

Campaigns organisedand launched

December 2009

10. Preparing, publishing, distributing and broadcastingPublic Information on AARTO

Public Information on AARTO prepared andpublished /broadcast

May 2008

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FUNCTIONAL AREA: INFRASTRUCTURE SAFETY AUDITS

AND TRAFFIC ENGINEERING

OVERALL GOAL:

To promote the undertaking of infrastructure safety audits and manage road traffic engineering related road traffic safety projects.

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OBJECTIVES MEASUREMENT TIME FRAME1. To review and update theRoad Traffic Safety Manual(RSM) and promote the undertaking of infrastructuresafety audits

Road Traffic SafetyManual updated

June 2009

2. To revise and update the Speed Limit Management Manual and undertake limitedresearch on hazardous routeson the effect of speed on occurrence of crashes

Speed Limit Management Manualupdated and research on 1,000 kmof road done

March 2009

3. To revise and update the Roadblock Manual

Roadblock Manual updated

September 2008

4. To review the Road TrafficSigns and Rules of the RoadBooklet

Booklet reviewed December 2008

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OBJECTIVES MEASUREMENT TIME FRAME5. To develop a School and Community Road Traffic SafetyParticipation Project to identifyhazardous locations and reduce road crashes

School and Community Road Traffic SafetyParticipation Project developed

March 2009

6. To develop a PedestrianRoad Traffic Safety promotionProject involving engineeringinfrastructure improvements

Pedestrian Road Traffic Safetypromotion projectdeveloped

July 2009

7. To expand the RouteNumbering System to the current un-numbered rural roadnetwork

Route Numbering System completed

March 2010

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FUNCTIONAL AREA: ADMINISTRATIVE ADJUDICATION OF ROAD

TRAFFIC OFFENCES

OVERALL GOAL:

To operationalise and manage various related functions in terms of the AARTO Act on behalf of the Road Traffic Infringement Agency (RTIA).

46

OBJECTIVES MEASUREMENT TIME FRAME1. To assist inoperationalising the Act on theAdministrative Adjudication ofRoad Traffic Offences(AARTO) through a pilot

project

AARTO pilot projectlaunched

June 2008

2. To assist in appointing theBoard of the Road TrafficInfringement Agency

RTIA Board appointed

June 2008

3 To assist in appointing theRegistrar of the Road TrafficInfringement Agency

Registrar appointed June 2008

4. To assist in preparing aService Level Agreementbetween the RTIA and the RTMC

Service Level Agreement finalised

June 2008

5. To assist in preparing a draftStrategic Plan, Business Planand Procurement Policy for the RTIA

Plans and Policy finalised

June 2008

47

OBJECTIVES MEASUREMENT TIME FRAME6. To assist in finalising and publish the required Regulations under the AARTOAct

Final regulationspublished in Gazette

May 2008

7. To assist in appointingRepresentations Officers interms of the AARTO Act

RepresentationsOfficers appointed

May 2008

8. To assist in appointing Sheriffs in terms of the AARTOAct

Sheriffs appointed June 2008

9. To assist in finalising theNational ContraventionRegister (NCR) on e-NaTIS

Phases 1 and 2 of NCR operational

June 2008

10. To assist in finalising the“Project e-Force Infringement Notice Register” at the RTMC

Project e-Force Notice Register operational

October 2008

48

OBJECTIVES MEASUREMENT TIME FRAME11. To assist in managing Certain functions andprocesses in the AARTO Act on behalf of the RTIA

Day-to-dayManagement, controlAnd processing of Various AARTO forms and procedures

March 2009

12. To assist in preparing and submitting monthly financial and performance reports to theRegistrar of the RTIA

Financial and performance reports completed on time

Reports submitted within 1 week after the

end of each month

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RTMC SUPPORT UNITS

The nine (9) Units are the following:

1) Research and Development2) Information Technology3) Human Resources and Administration 4) Finance5) Legal Services 6) Internal Audit 7) Corporate Strategy and Planning 8) Corporate Communications and Public Relations 9) Corporate Secretariat

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Support UnitRESEARCH AND DEVELOPMENT

OVERALL GOAL:

To identify, undertake and manage research and development projects.

51

OBJECTIVES OUTPUTS TIME FRAME1. To provide traffic

officers with wireless handheld computers to enable access to NaTIS from the roadside and to record and transfer infringement notices.

a) Development of Project e-Force functionalities on wireless handheld traffic officer pocket computers;

b) Introduction of e-Force pilot project in Tshwane; and

c) Completion of pilot project evaluation report by November 2008.

July 2008

October 2008

March 2009

52

OBJECTIVES OUTPUTS TIME FRAME2. To Manage and

execute various needs based research and development projects

a) Conduct Emergency Services survey in support of Incident Management;

b) Introduce speed calming measures at hazlocks;

c) Static vehicle number plate recognition at toll plazas;

d) Electronic Vehicle Identification tags on vehicles.

October 2008

December 2008

October 2008

February 2009

53

OBJECTIVES OUTPUTS TIME FRAME3. To investigate the

practice of periodic vehicle road-worthiness testing

a) Identification of vehicle types and categories to be submitted for periodic roadworthiness testing

b) Determine frequency of testing for such vehicles

c) Determine the capacity of current provincial, municipal and private vehicle testing stations for the absorption of the additional needs in this regard

d) Assist with drafting of legislation for the periodic roadworthiness testing of vehicles

November 2008

February 2009

March 2009

April 2009

54

OBJECTIVES OUTPUTS TIME FRAME4 To identify road traffic

and safety research needs of the Corporation and to develop feasible and cost-effective solutions through the use of all relevant information and special projects

a) Identify research needs in conjunction with other functional units, role players and research institutions,

b) If required, prepare bid documents, commission research and development projects

c) Facilitate the implementation of findings and recommendations

At quarterly stakeholder

meetings

Within 1 month after stakeholder

meetings

Within 3 months after Board approval

55

Support UnitINFORMATION TECHNOLOGY

OVERALL GOAL:

To anticipate and provide Information Technology Services and Business Process Management to attain RTMC Business Objectives.

56

OBJECTIVES OUTPUTS TIME FRAME1. To maintain and

modernize the existing Infrastructure and deliver on service level agreements

a) Provide Quality of Service by appropriate system, standards and processes

b) Help users gain the maximum benefit from the systems at their disposal

c) Improved Technical Support to Users

d) Optimize maintenance of existing infrastructure

e) Improve cost efficiency and value for money of IT for the RTMC

f) Manage Infrastructure modernization

g) Manage hardware and software upgrading

Provide maintenance, support and repair and

replacement services on daily

basis

57

OBJECTIVES OUTPUTS TIME FRAME2. To ensure security,

continuity and implement proper governance standards and procedures

a) Delivery of programmes and projects through a standardized approach aligned to best practice, well-defined governance structures

b) Better project management for all IT projects

c) Improved IT Security and IT Risk Reduction

d) Deliver projects within time and budget

e) Assess and mitigate IT Risks

f) Assess Information Security

March 2009

58

OBJECTIVES OUTPUTS TIME FRAME3. To keep all existing

applications running optimally and to develop new applications based on Industry Standards

a) Ensure New Application and highly Integrated Systems

b) Ensure the greatest possible level of Integration between all the different systems

c) Optimize maintenance of Software and Hardware

d) Oversee Software Licence Renewals

e) Replacement of ineffective and uneconomical PC’s, Laptops, Printers

f) Establish and optimize IT Service Help Desk

March 2009

59

OBJECTIVES OUTPUTS TIME FRAME4. To analyse business

operations and produce information to help business users understand, improve and optimize business operations

a) Execute Business Intelligence Analysis

b) Execute Process Engineering


d) Oversee Web Site Development

March 2009

March 2009

March 2009

November 2008

60

OBJECTIVES OUTPUTS TIME FRAME5. To develop realistic IT

plans for the future of RTMC and keeps it informed of new technological developments and the opportunities they offer the organization

a) Appropriate deployment of IT in direct support of business strategy and objectives enables decision making

b) Reduction of complexity in business processes through a properly architected IT portfolio enabling agility and the capacity for rapid change


d) Research, develop or acquire IT Networks, hardware and software as in line with RTMC needs and business strategy

March 2009

March 2009

March 2009

March 2009

61

OBJECTIVES OUTPUTS TIME FRAME6. To enhance human

capacity in ITS Unit and users of IT

a) Develop a cadre of progressive and capable IT Personnel and Managers

b) Appoint IT personnel with appropriate skills

March 2009

7. To provide a master traffic information systems strategy for the Corporation and Develop a Master Systems Plan for RTMC

a) Manage the implementation of Master Systems Plan (MSP)

May 2008

62

OBJECTIVES OUTPUTS TIME FRAME8. To develop NaTIS

migration and implementation plan at RTMC

a) Develop implementation programme in liaison with DoT and Service Provider

b) Manage new Service Provider Contract

c) Implement agreed upon programme including aspects such as hardware, software, network, help desks, training and development, etc.

April 2008

October 2008

March 2009

63

OBJECTIVES OUTPUTS TIME FRAME9. To develop a migration

plan for for the Driving Licence Card production facility to the RTMC

a) Develop migration plan in consultation with DoT and the service provider;

b) Manage new service provider contract.

October 2008

10. To develop a comprehensive Internet Website for the RTMC

a) To have an operational Internet Website on which related legislation, strategic and business plans; road traffic and safety information and projects and activities of the RTMC is available.

November 2008

64

Support Unit HUMAN RESOURCES AND ADMINISTRATION

OVERALL GOAL:

To render a professional and successful Human Resources and Administrative Service to the Corporation.

65

OBJECTIVES OUTPUTS TIME FRAME1. To manage and

execute Human Resources Management Human resources policy & procedure development and implementation

a) Human resources provisioning – planning, recruitment, selection, placement

b) Human resources administration (Remuneration, payroll employee benefits)

c) Establishment and management of personnel files

d) Develop and manage EE-Plan

March 2009

66


execute Human Resources Development

a) Training and career development, coaching, mentoring

b) Performance development

c) Design and implement internal training and development programmes

d) Consolidating and optimizing existing skills and resources

e) Management capacity for management programmes Management of Induction Programme

March 2009

67

OBJECTIVES OUTPUTS TIME FRAME3. To manage and render

Office Support Services

1. Administration of faxes and photocopying Records management and Registry Services

2. Transport Management Travel management

3. Reception & Switchboard

March 2009

4 To manage Employee Relations

a) Provide advice on Labour Relations Act

b) Disciplinary management

c) Grievance / Complaints resolution

d) Manage structured bargaining processes

e) Manage CCMA representation

March 2009

68

OBJECTIVES OUTPUTS TIME FRAME5. To manage

Occupational Health and Safety

a) Render advise on OHS Act and its provisions

b) Audit OHS compliance and report on performance

c) Design corrective actiond) Maintain records of

incidentse) Conduct research on

threats in the working environment

March 2009

6 To manage and execute Organisational Development

a) Establish a permanent organizational model aligned to the mandate and strategy of RTMC

b) Establish posts taking Organisational Growth and Renewal into account

c) Develop a transformation strategy

d) Monitor EE-initiatives

March 2009

69

Support Unit FINANCE

OVERALL GOAL:

To render an effective and professional Financial Management Service to the Corporation.

70

OBJECTIVES OUTPUTS TIME FRAME1. To improve

financial performance, practice and fiscal discipline

a) Implement PFMA, NT Regulations, Acts and GAAP

b) Training of financial personnel on PFMA and related public sector financial Acts.

c) Develop and implement RTMC financial policies (debtors, creditors, payments) in line with government policies

d) Preparation of financial expenditure reports for monthly management meetings, quarterly Board meetings

e) Ensure compliance with Acts and Policies.

f) Arrange personnel’s attendance of accredited courses

g) Implement financial and payroll system

March 2009

71


execute Financial Management (Budget and Treasury)

a) Develop annual budgets and cash flow projections

b) Monitor budget and review at appropriate intervals

c) Working capital management

d) Ensure proper budget control

e) Develop, review & implement internal expenditure controls for compliance with approved budget

f) Manage financial planning and budgetary process

g) Manage cash flow and returns on invested funds

h) Implement and oversee financial remedial plans where necessary

March 2009

72

OBJECTIVES OUTPUTS TIME FRAME3. To ensure

unqualified Annual Financial Statements

a) Audit to be conducted by AGb) Respond to requests for

informationc) Respond to audit outcomesd) Submit approved financial

statements to AG annually in May

e) Implement plan to reduce audit queries

March 2009

4 To execute Risk Management and internal control systems

a) Develop, implement and review internal controls

b) Monitor and report on financial risk

c) Develop policies and systems to minimize risk

d) Design corrective action e) Ensure financial risk

awareness amongst all managers

March 2009

73


execute Supply Chain Management

a) Develop and implement procurement policies

b) Maintain database of suppliers

c) Implement contracts and SLA’s with suppliers and service providers

d) Maintain % BEE service providers in RTMC

March 2009

6. To execute Revenue Management

a) Keep accurate records of incoming monies and its sources

b) Ensure accurate deposits

c) Ensure income growth to meet budget requirements

d) Efficiently manage collections and recoveries

March 2009

74


execute Asset Management

a) Develop and implement policy on asset management

b) Develop and management of asset register

c) Monitoring to minimize loss

d) Ensure Fixed Asset Register is GAAP compliant

e) Ensure bar-coding and verification of assets

March 2009

8. To manage debt collection of outstanding motor vehicle licence renewals

a) Develop and implement a procedure for the collection of outstanding fees

b) Introduce such procedures

c) Reduce outstanding fees from 4,73% to 2,50%

March 2009

75

Support Unit LEGAL SERVICES

OVERALL GOAL:

To render a professional, reliable, effective and efficient policy, legislation and legal advise services to the Corporation.

76

OBJECTIVES OUTPUTS TIME FRAME1 Provide legal advice &

manage cases internally and externally

a) Provide legal opinions and advice

b) Represent the RTMC in litigations

c) Manage the outsourcing of legal expertise

March 2009

2 To ensure compliance with relevant legislation

a) Monitor compliance with legislation

b) Design corrective action where there is non-compliance

March 2009

3. To manage and execute Policy Development

a) Develop, review and align all policies

b) Maintain a record of all policies

c) Communicate policies to RTMC staff

d) Benchmark with other organizations

e) Monitor and evaluate policy implementation

March 2009

77


execute Amendments to Relevant Legislation

a) Facilitate the implementation of existing and new legislation

b) Propose amendments to legislation as and when required

c) Conduct continuous research on developments in legislation and advise RTMC accordingly

March 2009

5. To manage and execute Drafting of Contracts

a) Draft and peruse contract documents that might have legal implications for the RTMC

b) Monitor compliance with contract conditions and advise on appropriate action where there are potential problems

March 2009

78

OBJECTIVES OUTPUTS TIME FRAME6 To build capacity of

legal services, recruitment of relevant staff and training thereof

a) Increase in the number of employees, and therefore cost implications.

b) Training of staff according to individual and institutional needs

March 2009

7. To keep abreast of legislation, policy and regulations at all spheres of government and internationally through research and information sharing

a) Establish and manage a law library and a research programme within legal services.

b) Manage training of personnel and users of information

March 2009

8. To outsource legal council to keep abreast of anticipated litigations

a) Manage cost implications for service providers

b) Manage internal management systems and processes

c) Optimise internal management capacity

March 2009

79

Support Unit INTERNAL AUDIT

OVERALL GOAL:

To reduce the RTMC’s non-compliance with prescripts through the rendering of a professional internal audit service.

80

OBJECTIVES OUTPUTS TIME FRAME1 To implement the Risk

Assessment project that is a high priority for Internal Audit

a) Development of Risk Assessment profile for RTMC

b) Draft and submit Risk Assessment reports

c) Develop and implement rolling plan for Risk Coverage

March 2009

2 To evaluate and improve the effectiveness of Risk Management, Control and Governance Processes

a) Conduct Internal Auditsb) Draft and submit quality

audit reports to CEO and Board

c) Increase compliance to Audit processes amongst management

d) Reduce non-compliance with prescripts

March 2009

81

Support Unit CORPORATE STRATEGY AND PLANNING

OVERALL GOAL:

To plan, facilitate and oversee the strategic and business planning processes in the RTMC in line with RTMC needs and prescripts

82

OBJECTIVES OUTPUTS TIME FRAME1 Development of a

consolidated National Business Plan for Road Traffic Management for the 2008-2009 financial year

a) Collect and consolidate the individual business plans of the 9 provinces and the 6 metropolitan areas

b) Prepare a consolidated national business plan that will adequately cover all road traffic management issues

c) Submit consolidated business plan for approval to the Board and Shareholders Committee

May 2008

83

OBJECTIVES OUTPUTS TIME FRAME2 Development of a 7

Year Strategic Plan (Blue Print) :2008-2014 to be launched in October 2008 during Transport Month

a) Arrange and conduct a national Traffic Indaba with all role players and stakeholders

b) Based on the decisions taken at the Indaba draft the 7-Year Strategic Plan and circulate for comments

c) Submit the Strategic Plan for approval by the Board and the Shareholders Committee

d) Launch Blue Print during Transport Month.

October 2008

84

OBJECTIVES OUTPUTS TIME FRAME3. To Manage Strategy

Reviewsa) Facilitate periodic

reviews informed by environmental analysis reports, benchmark studies and internal audit reports and compliance reports

b) Support and assist in the identification of new business development and opportunities

March 2009

4. To Co-ordinate the Business Planning Process

a) Integrate business plan activities across Corporation

b) Ensure alignment of core business (business plans) and organisation’s strategies

March 2009

85

OBJECTIVES OUTPUTS TIME FRAME5. To Facilitate

Communication of Business Strategy

a) Participate in the development of the Corporation’s internal communication strategy

b) Conduct periodic consultations with Heads of functional and corporate units

March 2009

6. To monitor and evaluate Strategy implementation in the Corporation

a) Develop a corporate score card to measure the RTMC’s success in implementing the corporate strategy

b) Evaluate and improve effectiveness of business planning process

c) Development and updating of Corporation’s specific business planning guidelines

March 2009

86

Support Unit CORPORATE COMMUNICATIONS

AND PUBLIC RELATIONS

OVERALL GOAL:

To mange and oversee internal and external communications, public relations and media relations of the Corporation.

87

OBJECTIVES OUTPUTS TIME FRAME1 To manage Internal

Communicationa) Developing an internal

communication strategy to deal with individual employee issues, diversity, transformation and associated change management

b) Develop and circulate effective communication circulars and notices

c) Facilitate the flow of information among employees to help corporate and line functions to achieve their objectives

March 2009

88

OBJECTIVES OUTPUTS TIME FRAME2 To manage External

Stakeholder Communication

a) Developing and implementing an external communications strategy to deal with public affairs, including issue management, inter-governmental relations and market analysis

b) Responding to public queries and information needs timeously

c) Production of annual report

d) Production and distribution of brochures and corporate communication tools

e) Develop and maintain a data base of stakeholders and key target audiences

March 2009

89

OBJECTIVES OUTPUTS TIME FRAME3. To maintain healthy

Media Relationsa) Preparing media releases at

appropriate times

b) Preparing responses to media questions

c) Mitigating risk of negative publicity

March 2009

4. To maintain a Healthy Public Image

a) Development of corporate branding material brochures, flyers etc.

b) Management of PR ethics

c) Monitoring and analysis of the environment to identify publicity risks

March 2009

90

OBJECTIVES OUTPUTS TIME FRAME5. To ensure RTMC

Internal Information Sharing

a) Creating both formal and informal events, workshops, meetings for information sharing

March 2009

6. To monitor and evaluate Corporate Communication

a) Plan and execute annual communication audit

March 2009

7. To develop a Corporate Communication Strategy

a) Manage financial and HR resources to collect all the information required for the strategy

March 2009

91

Support Unit COMPANY SECRETARIAT

OVERALL GOAL:

To render a professional advisory and support service to the Board, to the Committees of the Board, to Management of the RTMC and to designated Road Traffic Government Structures.

92

OBJECTIVES OUTPUTS TIME FRAME1. To render Secretariat

services to the Board and Committees of the Board

a) Shareholders Committee Support Unit on RTMC matters

b) Render Secretarial Services to:

• Board of Directors• Audit Committee• Risk Management

Committee• Remuneration Committee• Governance Committee• Finance Committee• EXCO of the RTMCC

c) Procurement Committee

To have minutes of meetings

finalised within 1 week

2. To co-ordinate attendance of meetings

a) Administer attendance registers, Administer venues and logistical support to Chairpersons

Arrange quarterly meetings

93

OBJECTIVES OUTPUTS TIME FRAME3. To ensure compliance

to legislative requirements

a) Advice RTMC Board and Committees on legislative and compliance issues

One week before meetings

4. To assist with the Board Strategic Functions relating to the Corporation

a) Assist with the Corporation’s operations so as to accomplish its objectives

March 2009

5. To co-ordinate Agenda, Documentation to be tabled and Minutes of Meetings

a) Draft and circulate agendas and minutes

b) Monitor timeous submission of reports and documentation by members of the Board and Committees as agreed upon for distribution

At least 1 week before meetings

94

OBJECTIVES OUTPUTS TIME FRAME6. To assist with

executing administrative powers as delegated to the Board

a) Render support with the execution of role, functions and mandate of the Board

March 2009

7. Ensure clarity on Committees of the Board

a) Render support with the execution of the mandate, role and functions of the various Committee of the RTMC

March 2009

95

RTMC

Medium Term Expenditure Framework

(MTEF) 2008-2009 to 2010-2011

Income and Expenditure Estimates

96

Summary of Income & Expenditure(excluding NaTIS Transaction Fees)

Medium Term Expenditure Framework Budget for 2008-09 2009-10 2010-11

Revenue 281,083 2,342,676 2,044,005 Fines & Penalties (AARTO) 110,057 2,235,984 2,014,716 Interest Received 7,200 7,500 7,800 Government Grant - Allocations 103,888 99,192 0 - Deferred Income/Surplus 54,938 0 21,489 Sponsorships 5,000 0 0

Expenses 281,083 2,342,676 2,044,005 Administrative Expenses 103,543 2,139,675 1,828,114 Capital Expenses 21,601 15,189 16,221 Compensation of Employees 77,650 95,863 110,578 Depreciation & Amortisation 11,742 15,349 19,174 Project Expenses 66,547 76,600 69,918

Surplus/(Deficit) 0 0 0

97

FinancialServices

CorporateSupportServices

Road TrafficLaw

Enforcement& Education

Road TrafficEngineering,Information& Research

NaTIS

The detailed expenditure estimates are given in terms of the following five main groups of functional and

support units :

98

Estimated Expenditure on ProjectsRoad Traffic Law Enforcement & Education

Medium Term Expenditure Framework Projects Budget for 2008-09 2009-10 2010-11

Road Traffic Law Enforcement & Education 30,871,000 50,713,857 53,210,665 Road Safety Multimedia 5,180,000 5,527,060 5,897,373 Scholar Patrol 3,165,000 3,377,055 3,603,318 Driver of the Year (DOTY) - National 851,000 908,017 968,854 Driver of the Year (DOTY) - International 650,000 0 740,018 National Schools Debates 282,000 300,894 321,054 Road Safety Youth Convention 231,000 246,477 262,991 Pedestrian safety 1,528,000 1,630,376 1,739,611 Publicity and Promotional Material 2,250,000 2,400,750 2,561,600 Electronic Media Publicity 4,000,000 4,268,000 4,553,956 Print Media Publicity 2,000,000 2,134,000 2,276,978

99

Estimated Expenditure on ProjectsRoad Traffic Law Enforcement & Education

(continued)


Road Traffic Law Enforcement & Education (2 - continued) Driver of the Year (DOTY) - Taxis 300,000 301,100 341,547 Expansion of Patrol car Project 2,500,000 10,000,000 11,000,000 Enforcement Equipment for Patrol Cars 850,000 8,500,000 10,000,000 Patrol car Operational and Maintenance Costs 3,700,000 4,000,000 4,200,000 National Road Traffic Law Enforcement Code 1,400,000 5,000,000 2,500,000 Traffic Officers Awards Function 200,000 215,000 220,000 Biennial Traffic Conference 200,000 215,000 220,000 Internal Communication and Events (Teambuilding/Choral) 120,000 128,040 136,619 World Remembrance Day 846,000 902,682 963,161 Transport Month 388,000 413,996 441,733 Awareness Day 230,000 245,410 261,852

100

Estimated Expenditure on ProjectsRoad Traffic Engineering, Information & Research


Traffic Engineering, Information & Reseach (1) 29,178,148 21,936,924 12,207,395 Learning and Training Material for AARTO 2,376,417 0 0 Marketing and Promotional Material for AARTO 10,909,002 8,414,436 0 Operationalisation of AARTO 974,615 0 0 Accident Scene Management 1,500,000 1,600,500 1,707,734 National Traffic Call Centre 600,000 640,200 683,093 Accident Investigation Conference 1,000,000 1,067,000 1,138,489 Project Brake Watch 100,000 106,700 113,849 Incident Management Manual 500,000 533,500 569,245

101

Estimated Expenditure on ProjectsRoad Traffic Engineering, Information & Research

(continued)


Traffic Engineering, Information & Reseach (2 - continued) Expansion of Pilot Projects 1,100,000 1,200,000 1,300,000 Printing and Distribution of Road Block Manual 80,000 0 0 Introduction off Speed calming Measures on Main Routes 2,500,000 2,667,500 2,846,223 Conduct Survey on availability of emergency services 2,500,000 0 0 Annual Road Traffic Offence Surveys 1,938,114 2,006,588 2,141,029 Special Road Traffic Offence Survey 1,000,000 0 0 Development of Overall Traffic Performance Model 1,500,000 1,600,500 1,707,733 Revision of Speed Limit Management Manual 350,000 850,000 0 Revision of Road Safety Manual 250,000 1,250,000 0

102

Estimated Expenditure on ProjectsCorporate Support Services & Total


Corporate Support Services 4,498,378 3,950,000 4,500,000 IT Systems Master Plan 348,378 0 0 Infrastructure Modernisation 1,100,000 1,200,000 1,300,000 Website Development 300,000 250,000 300,000 IT Service Help Desk 1,000,000 100,000 100,000 IT Security 1,000,000 1,200,000 1,300,000 Networking maintenance 500,000 700,000 900,000 Acquisition of Software Licences 250,000 500,000 600,000

Financial Services 2,000,000 0 0 Acquisition of an Enterprise Resource Planning (ERP) solution 2,000,000 0 0

2008-09 2009-10 2010-11TOTAL RTMC PROJECTS BUDGET 66,547,526 76,600,781 69,918,060

103

Summary of Income & ExpenditureNaTIS & Transaction Fees

Medium Term Expenditure Framework Budget for 2008-09 2009-10 2010-11

Revenue 338,408 331,503 378,860 Provincial Allocations 20,000 0 0 Interest Received 0 0 0 Transaction fees 318,408 331,503 378,860

Expenses 338,408 331,503 378,860 Administrative Expenses 106,059 112,898 119,860 Capital Expenses 14,700 1,650 1,000 Compensation of Employees 13,436 12,773 16,454 Project Expenses 204,213 204,182 241,546

Surplus/(Deficit) 0 0 0

104

Est Exp on NaTIS & Related Projects(funded from NaTIS Transaction Fees)

MTEF NaTIS & Related Projects Budget for 2008-09 2009-10 2010-11

Business Intelligence & Data Warehousing 0 21,000,000 29,600,000 Cellular Phone Project 3,500,000 3,700,000 4,800,000 Central Crash Bureau 9,850,000 10,509,950 7,041,667 Computerised Learner Licence Testing 34,652,883 0 9,500,000 Development of National Contravention Register 10,000,000 0 0 Development of Overall Traffic Performance Model 1,500,000 2,350,000 1,750,000 Electronic Learner Database 212,333 226,559 241,738 Electronic Vehicle Identification 1,950,000 975,000 0 eNaTIS Maintenance 91,815,920 101,275,724 108,429,296 Law Enforcement Module 20,985,000 27,975,000 35,720,000 National Accident Register 1,081,774 0 0 National Fatal Accident Information Centre (NFAIC) 700,000 746,900 796,942 Printing of AR Forms 4,860,000 5,185,620 5,533,057 Project eForce 20,985,000 27,975,000 35,720,000 Special Fatal Accident Investigation 2,120,000 2,262,040 2,413,597

TOTAL eNaTIS PROJECTS BUDGET 204,212,910 204,181,793 241,546,297

105

Thank You

106

Documents

RTMC STRATEGIC PLAN 2008 – 2011 Presentation to Portfolio Committee on Transport Tuesday, 13 May 2008 1