Ruchi Tripathi

Date of Birth: 20th

May, 1982

City: JamNagar, Gujrat

Tell no: Home: 09839184686, Cell: +91 8129822860.

Email id: ruchitripathi001@gmail.com

Permanent Address: H.No 178/1B, Bhulai Ka Pura, Govindpur, Post- Telierganj, Allahabad Distt, UP - 211004

Educational Qualifications:

Year Degree/Diploma/Certificate Institute / School

2003- 2005 B.A (English Literature) Allahabad University

2000-2001 10+2 or Equivalent SD PNS Inter College Kaundihar Allahabad (Science Stream)

1998-1999 10 or Equivalent JLN HSS Ramapur Kunda, Partapgarh

Area of Interest:

My key area of interest lies in Meetings, (Sales & Marketing) and Guest Relations

About myself:

I believe in team work am adaptable to situations and handles responsibility diligently. Hard work and

sincerity allows me to overcome challenges. I give more than 100 percent to every task assigned to me.

I believe that a leader is only as good as his team and hence make efforts to ensure I am one with my team.

Work and Training Experience:

Job Experience:

ASSISTANT BUSINESS DEVELOPMENT MANAGER

Working as Assistant Business Development Manager at Crowne Plaza, Kochi (Cochin) India from

October 2012.

Job Overview:

Assistant Business Development Manager: Crowne Plaza Kochi: Since October 2012

Reporting to the Director of Sales.

With Sales Manager plan sales strategy and implement tactics to achieve budget.

Sell all facets of the hotel and cross sell other InterContinental Hotels Group properties.

Establish new business and maintain existing business accounts through the preparation and execution of action plans.

Handle accounts/prospects jointly with senior positions.

Solicit and close business according to established parameters.

Conduct familiarizations and site inspections.

Maintain a regular sales call pattern.

Monitor competitive set and communicate tactical changes to Manager.

Attend regular meetings.

Entertain prospects and existing key accounts with the view to sustain business and generate further sales.

Report as required on sales activities and successes.

Participate in conducting client interviews.

Maintain regular contract with the ICHG regional network of hotels and reservation center.

Build profile in market place.

Event Planning and Follow-Up

Ensure that all client requirements have been confirmed and that these details are accurately and thoroughly

communicated to the hotel operation in a timely manner.

Act as the primary point of contact for detailed meeting/event planning, working closely with Banquet

Operations, F&B management, Reservations, Rooms Division operation, Finance and external suppliers.

Ensure effective and productive coordination and service delivery with AV supplier.

Ensure regular client contact when meetings/events are in-house through Daily Meetings Debrief, and

ensure all hotel operational details are executed correctly.

Ensure correct and accurate billing and confirm with client upon conclusion of event.

Follow up with client to obtain event feedback and identify further business opportunities.

Ensure client feedback is communicated and acted upon internally and manage resolution of any issues with

the client within 48 hours.

Past Job Experience

Working as a field sale executive in sales division of Hampshire group of Hotels and Resorts. Achieving the

Sales target, revenue generation and market survey were the prime area of involvement. In addition,

handled the banquet sales and room bookings (03 Aug 11 to 27 Oct 12).

Worked as a PRO (Projects) in Sundek India Limited from 11 Jan 11 to 30 Jul 11. Sundek India Limited

are the leading manufacturer and exporter of Interior Decor Products. Sundek – a pioneer in High

Pressure Decorative Laminates (HPL) in India. Achievement in Sales target and Marketing with innovations

were the mantra of my success during the period as PRO (Projects).

One year working experience as marketing executive in Kerala-based Air travel Enterprises (ATE)

group of companies. Done the job of field sales executive for hospitality division of ATE group of

companies. Formulating the proposal letters as well as business strategy for business development,

carrying out Market survey and Feedback updation. 2009 - 2010

Three years job experience in MERMAID HOTEL as a Executive Reservation and marketing. Shown

proficiency in handling the international calls at reservation desk. Able to handle the queries of foreigners

and NRI customers. Brought good amount of business through tele calling as well as through direct

appointment. Even done the field sales services for the hotel property. 2006 -2009

COMPUTER PROFICIENCY

Six Months Diploma course in Computer Applications from Nice Infotech, Allahabad.

Experience in working on application based software (Opera).

Experience in working on application based software (Delphi).

Languages

Read Write Speak Understand

English Yes Yes Yes

Hindi Yes Yes Yes

Marathi Yes

Punjabi Yes Bengali Yes Urdu Yes Gujrati Yes

Hobbies and Awards

Net surfing and reading story books

Rajya Puraskar in Scout & Guides from Mumbai.

References Furnished upon Request

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Ruchi Tripathi Place: Elamkulam Date: