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EOHHS Statewide Acute Hospital Webcast August 10, 2018 11:00am – 12:00 noon (ET) RY2019 MassHealth Hospital P4P Requirements Technical Briefing Session

RY2019 MassHealth Hospital P4P Requirements Technical

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Page 1: RY2019 MassHealth Hospital P4P Requirements Technical

EOHHS Statewide Acute Hospital Webcast

August 10, 2018

11:00am – 12:00 noon (ET)

RY2019 MassHealth Hospital P4P Requirements

Technical Briefing Session

Page 2: RY2019 MassHealth Hospital P4P Requirements Technical

RY2019 Webcast Agenda Welcome/Session Goal 11:00 am I. RY19 Acute Hospital RFA Requirements Quality Inpatient Measures Performance Assessment Methods Incentive Payment Methods Reporting Requirements

II. RY19 EOHHS Technical Specifications Process Measure Specs/tools Outcome Measures Collection MassHealth NHSN Group MassQEX Portal Updates

III. Q & A Period

Wrap-up 12:00 noon

Webcast Logistics

Registration is required to view webcast slides

All Hospital Phone lines are muted during the session to prevent background noise entering webcast.

Avoid putting your phone line on hold during the Q & A period to prevent your organizations automated advertising system spilling into webcast environ.

Slides posted on Mass.Gov website within 3 business days: https://www.mass.gov/service-details/masshealth-quality-exchange-massqex

8.10.18 1

Page 3: RY2019 MassHealth Hospital P4P Requirements Technical

EOHHS Medicaid Acute Hospital RFA Contract (Section 7: Quality Reporting Requirements & Payment Methods)

Iris Garcia-Caban, PhD

Hospital Performance Program Lead

MassHealth Delivery Systems Operation

8.10.18 2

Page 4: RY2019 MassHealth Hospital P4P Requirements Technical

EOHHS Medicaid Acute Hospital RFA Quality Requirements

Acute P4P Core Principles (Sect.7.1)

Program Aim Reward hospitals for

high quality care and better outcomes for MassHealth patients.

Performance Assessment Each hospitals performance is assessed using methods outlined in the RFA.

Payment Eligibility Hospital payments are contingent on meeting standards set forth in the RFA.

No Hospitals Exempt All Hospitals

are required to participate in P4P Program

Designate Key Contacts (7.2)

Submit Quality Measures Data (7.3)

Meet Data Completeness Requirements (7.3)

Pass Data Validation (7.4)

Achieve Performance Thresholds (7.4)

Incentive Payment Methods (7.5)

Meet Reporting Deadlines (7.6)

8.10.18 3

Page 5: RY2019 MassHealth Hospital P4P Requirements Technical

Summary of Key Changes Affecting RY2019

Acute Hospital Quality Program

EOHHS Acute RFA2019 Contract

Requirements

Performance Measures Transition

New Reduce process measures reporting

New Safety Outcome Measure Category

New Patient Experience/ Outcome Category

Reporting Requirements

New - One Reporting cycle in RY19

New - Revised P4P Program Forms

Payment Calculations

New Eligible Medicaid Discharges

Incentive Payment Approaches

All measures are on P4P status

New – Safety category threshold provision

EOHHS Technical Specifications

RY19 EOHHS Manuals (v12.0 series)

New - ACO Medicaid Payer Codes

New - CCM2 provisional scoring

New - Reduce chart record request

Updated PSI-90 specs

New Appendix and Data Tools

MassHealth NHSN Group Enrollment

New - Identify Hospital NHSN contact

New - Confer rights template

8.10.18

Simplify measures data collection

and reduce burden

4

Page 6: RY2019 MassHealth Hospital P4P Requirements Technical

Align with CMS Meaningful Measures Initiative

8.10.18

Make Care Safer by Reducing Harm

• Healthcare Associated Infections

• Preventable Complications

Promote Effective Communication & Care

Coordination

• Medication Management

• Transfer of HIT & Interoperability

• Hospital Admissions and Readmissions

Strengthen Person & Family Engagement

• Care Aligned to Patient Goals

• End of Life Care Preferences

• Patient Experience of Care

• Patient Reported Functional Outcomes

Promote Effective Prevention & Treatment

• Preventative Care

• Chronic Conditions Mgt.

• Mental Health Prevention, Treatment and Mgt.

• Prevention and Treatment of Opioid & SUD

• Risk Adjusted Mortality

Promote Best Practices of Healthy Living

• Equity of Care

• Community Engagement

Make Care Affordable

• Appropriate Use of Healthcare

• Patient Focused Episode of Care

• Risk Adjusted Total Cost of Care

CMS identifies priority measurement areas, under each of six NQS domains, that are critical to ensuring

high quality care and better patient outcomes for its Medicare, Medicaid and CHIP programs

5

Page 7: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Acute Inpatient Quality Measurement Transition (7.3)

8.10.18

No. Acute Measures

Acute Quality

Domain Category (New)

MassHealth

ACO/DSRIP Alignment

Reconciled medication list at D/C

Transition record (TR) w/specific data elements

Transmit TR w/in 48hrs to PCP

Care Integration

Cesarean Birth, NTSV

Exclusive Breast milk feeding

Prevention & Wellness*

Health Disparities Composite Health Equity*

Patient Safety & Adverse Events Composite

Healthcare-Associated Infections

(CAUTI, CLABSI , MRSA, CDI, SSI’s)

Safer Care*

Patient Experience/Engagement

(seven HCAHPS survey dimensions)

Person-Centered

Integrated Care

Alignment with ACO/DSRIP Initiatives

Retain metrics which support care integration/data sharing (#1,2,3, 9) for better population mgt. by ACO and Community Partners.

Adapt metrics which supplement or fill key gaps in the ACO quality strategy (*) Safety Events (#7, #8); Potentially avoidable utilization (#4 ,#8);

Maternal/infant well-being (#4, #5); Health disparities monitoring (#6)

Promote joint accountability

between hospitals and PCP’s

6

Page 8: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Transition of Clinical Process Quality Domain (7.3)

Retain Care Coordination Category

Goal Ensure safe & effective hand-off at time of discharge

CCM-1: Medications Reconciled at discharge

CCM-2: Transition Record (TR) with specified data elements

CCM-3: Timely transmittal of TR w/in 48 hours

Consolidate OB/Newborn Category

Cesarean Birth, NVST

Exclusive Breastmilk feeding

Retain Health Disparity Category

Continue monitoring progress to reduce disparities (MGL legislative mandate)

8.10.18

CCM-2 Measure

Provisional algorithm

scoring change to

address alignment

EHR_MU concerns

7

Page 9: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Transition of Measures Data Collection Procedures (7.3)

Claims based data reflect a snapshot of MMIS claims after 6 month of measurement

period.

Registry-based data reflect a snapshot following CMS submission deadline for HAI data.

Survey-based data reflect a snapshot following CMS correction period submission

deadlines.

8.10.18

Data Source Collection Format Payer Source Data Data Completeness Chart-based (CCM, MAT, NEWB)

Hospital reported data Use All Medicaid Payer (new Medicaid ACO

payer codes)

Upload electronic files

ICD popn data entry

Submit charts for validation

Meet EOHHS submission deadlines

Claims-based (PSI-90)

EOHHS collects from MMIS claims

Use All Medicaid Payer Clinical and administrative codes

required by AHRQ software (POA,

ICD, age, etc.)

Registry-based (HAI’s)

EOHHS collects via MassHealth NHSN Group

Accept all payer data file Meet NHSN clinical reporting

protocols

Meet CMS reporting deadlines

Survey-based (HCAHPS)

EOHHS collects from Hospital Compare archived datasets

Accept all payer data file Meet HCAHPS measure guidelines

Meet CMS reporting deadlines

8

Page 10: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Transition of Data Validation Requirements (7.4)

Data Reliability Standard

• Data validation requirement applies to Clinical Process Metrics Only

• Hospitals must meet data validation standard (.80) on submitted chart data.

• Chart data validation uses a random selection of cases, extracted from hospital uploaded files, to evaluate specific data elements.

• In RY19, chart validation will apply to Q3 & Q4 data only.

Quality Scoring Impact

• Passing Validation is required prior to computing the hospital’s performance scores.

• If FAIL validation in comparison year (RY19) for reported measures then all process measures data is considered unreliable for quality scoring.

• If FAILED validation in previous year (RY18) then data is considered invalid for computing comparative year performance. (In this case – Improvement Points do not apply but may get Attainment points if PASS validation in RY18 and have already established a valid baseline rate)

.

8.10.18 9

Page 11: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Transition of Performance Assessment Methods (7.4)

• Performance assessment methods will vary by measures

• Scoring eligibility criteria applies for each measure

• Patient safety measures will adapt CMS-HACRP scoring methods

8.10.18

Quality Measure Category Raw

Measure Result

Improvement

Noted As

Performance

Assessment Method

Clinical Process Measures Measure Rate Higher is better

Attainment & Improvement

Health Disparities Composite BGV value Lower is better Decile Rank

PSI-90 Composite Composite Index value Lower is better

Interquartile Range

(overall winsor z-score) Healthcare-Associated

Infections

Standard Infection Ratio

Value

Lower is better

Patient Experience &

Engagement

Survey Dimension

Measure Rates

Higher is Better Attainment & Improvement

10

Page 12: RY2019 MassHealth Hospital P4P Requirements Technical

Attainment & Improvement Model (1 of 2)

Attainment Threshold

• Represents minimum level of performance required to earn points

• Set at Median (50th) of all hospital prior year data.

Benchmark Threshold

• Represents highest performance achieved to earn maximum points

• Set at Mean of top decile (90th) of all hospital prior year data

8.10.18

Improvement

• Represents progress achieved from prior year to earn points

• Individual hospital results is better than prior year

Evaluates each Hospitals result compared to all Hospitals

Evaluates each Hospitals Previous & Comparison Year Rates

plus

Prior & Comparison Year

11

Page 13: RY2019 MassHealth Hospital P4P Requirements Technical

Attainment & Improvement Model (2 of 2)

8.10.18

Quality Point System to Weight Raw Measure Rates

Award Attainment Points Award Improvement Points

0 points: If rate attainment 1 to 9 points: If rate > attainment but < benchmark 10 points: If rate ≥ benchmark

0 points: If rate previous year 0 – 9 points: If rate between previous year & benchmark

(Hospital Measure Rate – Attainment) x 9+0.5 = Attainment Pts.

(Benchmark – Attainment)

(Current Measure Rate – Prior Yr. Rate) x10 – 0.5 = Improvement Pts

(Benchmark Threshold – Prior Yr. Rate)

Total Awarded Points x 100 = Total Performance Score

Total Possible Points

Quality Scoring Criteria

Award the higher of the Attainment or Improvement Points

Award points only after have established initial baseline measure result

Attainment Pts if NO cases in baseline period may be eligible for attainment pts if pass data validation in comparison period

Improvement Pts Awarded if have cases in both baseline & comparison period

12

Page 14: RY2019 MassHealth Hospital P4P Requirements Technical

Health Disparity Composite (HD-2) Performance Rank Model

8.10.18

RY2019 Quality Scoring Methods

Measures included

Clinical process measures, as applicable (MAT, NEWB, CCM)

Measure Results

Racial Comparison Group Rate Hospital Reference Group Rate HD2 Composite Value = BGV

(reflects variation in care)

Setting Thresholds

BGV Target Attainment set above 2nd decile All Hospital BGV’s are ranked highest to

lowest

Conversion Factor

A weight is assigned to each decile group

Scoring

Eligibility

Hospitals data must have more than one racial group to be scored

Must pass data validation for process measures

Performance

Threshold

Decile

Group

Conversion

Factor

10th decile 1.0

9th decile .90

8th decile .80

7th decile .70

6th decile .60

5th decile .50

4th decile .40

Target Attainment 3rd decile .30

Lower Deciles

2nd decile

1st decile

0 (zero)

HD2 Performance Score = Conversion Factor x

100%

13

Page 15: RY2019 MassHealth Hospital P4P Requirements Technical

New MassHealth Safety Outcome Measure Category (7.4)

Component 1

Patient Safety & Adverse Events Composite

• PSI 03 Pressure Ulcers Rate • PSI 06 Iatrogenic Pneumothorax Rate • PSI 08 In-Hospital Fall with Hip Fracture Rate • PSI 09 Perioperative Hemorrhage /Hematoma Rate • PSI 10 Postoperative Acute Kidney Injury Rate • PSI 11 Postoperative Respiratory Failure • PSI 12 Perioperative PE or DVT Rate • PSI 13 Postoperative Sepsis Rate • PSI 14 Postoperative Wound Dehiscence Rate • PSI 15 Unrecognized Abdominopelvic Accidental

Puncture/Laceration Rate

Modified PSI-90 component weights will factor for volume and harm.

Component 2

Healthcare-Associated Infections

Catheter Assoc. Urinary Tract Infection (CAUTI)

Central Line Assoc. Blood Stream Infection (CLABSI)

Methicillin Resistant Staph Aureus (MRSA) bacteremia

Clostridium Difficile Infection (CDI)

• Surgical Site Infections (SSI’s)

(includes colon & abdominal hysterectomy)

EOHHS has arranged with CDC to establish the “MassHealth NSHN Group” for hospitals to exchange nationally reported HAI data.

EOHHS contractor is the designated “Group Administrator”

8.10.18

No data reporting to EOHHS is required for above metrics

14

Page 16: RY2019 MassHealth Hospital P4P Requirements Technical

Safety Outcome Measure Performance Assessment (1 of 3)

Step 1: Winsorized Method

The Winsorized Measure Result that is

obtained by creating a continuous rank

distribution of all eligible hospital raw values,

truncated at the 5th and 95th percentiles.

The relative position of where each measures

value falls in the distribution is determined as

follows:

If falls between minimum value and 5th

percentile then it is equal to 5th percentile

If falls between 95th percentile and

maximum then it is equal to 95th percentile

If falls between 5th and 95th percentile then

it is equal to the Hospital’s raw result.

Step 2: Winsor Z-score

A Winsor Z-score (Zi) is calculated for each hospital safety measure as the difference between the Hospitals Winsorized measure result (Xi) and the mean of Winsor measure results across all eligible hospitals (X ) divided by the standard deviation of the Winsorized measure result from all eligible hospitals data using the following formula

• The Hospitals winsor z-score for each

safety metric reflects how many standard

deviations each value is away from the

mean measure result.

8.10.18

Measure Zi score = (Xi) – (𝐗 )

SD (xi)

15

Page 17: RY2019 MassHealth Hospital P4P Requirements Technical

Safety Outcome Measure Performance Assessment (2 of 3)

Component 1

PSI-90 Composite

PSI-90 winsorized z-score

Contributes to 60% of overall z-score

Component 2

Healthcare-Associated Infections (HAI)

Ave. of all 5 HAI’s winsorized z-score

Contributes to 40% of overall z-score.

Step 3: Overall Safety Z-Score

The Hospital’s safety category

performance is evaluated using two

measure components that each

contribute to overall safety z-score.

If Hospital has winsor z-scores for

only one component then the 100%

weight is applied as overall safety

winsor z-score.

If Hospital has no winsor z-scores for

any component it will not get an

overall safety score.

The Hospital’s overall safety z-score

is calculated as the weighted

average of both Components based

on the following formula

8.10.18

(Component 1 z-score*.60) +

(Component 2 z-score*.40)

= Overall

Safety Z-score

16

Page 18: RY2019 MassHealth Hospital P4P Requirements Technical

Safety Outcome Measure Performance Assessment (3 of 3)

Step 4: Interquartile Range

Interquartile Rank Method. All hospital

overall safety z-score results data are

ranked from worse (highest) to better

(lowest) performance and divided into

four equal groups.

Minimum Attainment Threshold.

Defined as the boundary for the overall

safety z-score values that falls above the

1st quartile group.

The minimum attainment threshold

represents the minimum level of

performance that must be attained to

earn incentive payments.

Important Note

• In RY19 only, the newly introduced safety outcome measure minimum threshold will not apply

• In RY19 only, an overall z-score in the 1st quartile gets a conversion factor of .25.

8.10.18

Interquartile

Range

Quartile

Group

Conversion

Factor

Top Quartile 4th Quartile 1.0

3rd Quartile .75

2nd Quartile .50

Lower Quartile

(Higher z-score)

1th Quartile zero

17

Page 19: RY2019 MassHealth Hospital P4P Requirements Technical

New Patient Experience Measure Category Performance Assessment (7.4)

HCAHPS Survey Dimensions

1. Nurse Communication (3 items) 2. Dr. Communication (3 items) 3. Communication about Meds (2 items) 4. Responsiveness of Hospital Staff (2 items) 5. Discharge Information (2 items) 6. Overall Rating (1 item) 7. Care transition (3 items)

No data reporting to EOHHS is required for this measure.

Quality Scoring Attainment & Improvement Model: Each

survey dimension is assessed using the

quality points system described in prior

slides.

Setting Thresholds: Performance

benchmarks are computed form state all

hospital prior year reported HCAHPS data

obtained from Hospital Compare website.

Awarding Quality Points: Attainment and

improvement points are awarded when the

hospital has already established a baseline

rate on each survey dimension.

8.10.18

Total Awarded Points x 100 = Total Performance

Total Possible Points Score

18

Page 20: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Performance Evaluation Data Periods (7.4)

8.10.18

Metric # Acute Inpatient Metrics RY19

Baseline Period

RY19

Performance Period CCM-1x

CCM-2x

CCM-3x

MAT-4x

NEWB1x

HD2x

Medications reconciled at discharge

Transition Record w/specified data elements

Timely transmit TR w/in 48 hours

Cesarean Birth, NVST

Exclusive breast milk feeding

Health Disparities Composite

CY2017

CY2017

CY2017

CY2017

CY2017

N/A

July 1 – Dec 31, 2018*

July 1 – Dec 31, 2018

July 1 – Dec 31, 2018

July 1 – Dec 31, 2018

July 1 – Dec 31, 2018

July 1 – Dec 31, 2018

PSI-90 Patient Safety & Adverse Events Composite N/A Oct. 1, 2013 - Sept. 30, 2015

(24 mos.)

HAI Healthcare-Associated Infections

N/A

Jan 1, 2015 - Dec 31, 2016

(24 mos.)

HCPS-X Patient Experience/Engagement

Jan 1 – Dec 31, 2016

Jan 1 – Dec 31, 2017

Clinical Process Measures (*) RY19 Performance period uses partial CY18 that was determined based on:

Post ACO go-live 3/1/18 transition adjustments; and CHIA new Medicaid ACO Payer Codes posted May 2018

19

Page 21: RY2019 MassHealth Hospital P4P Requirements Technical

RY2019 Incentive Payment Methods (7.5)

Payment Eligibility Criteria

Meet Data Completeness Requirement

Meet Data Validation Standard

Achieve Performance Thresholds

Incentive Payment Components

Maximum Allocated Amt.: overall dollars tied

to achieving performance

Statewide Eligible Medicaid Discharges: all

hospital discharges for measure population

QMC per Discharge Amt.: estimated amount

by quality category

Incentive Payment Formula

Final Performance Score Computed for each QMC

QMC per-discharge Amount Final computed from FY18 eligible discharges

Eligible Discharges for each QMC Final computed from FY18 discharges

RY19 Incentive Payment Approach

• All measures are on P4P status

Maximum Allocated Amount = Quality Measure

Category per

Discharge Amount Statewide Eligible Medicaid

Discharges

(Final Performance Score) x

(Eligible Medicaid Discharges) x

(QMC per Discharge Amount)

= Hospital

Incentive

Payment

8.10.18 20

Page 22: RY2019 MassHealth Hospital P4P Requirements Technical

RFA2019 Eligible Medicaid Discharge Data Volume (7.5)

Definition of Terms

Identifying Discharges

Meet measure ICD /DRG code requirement

MassHealth is primary and only payer source

Discharges covered by acute FFS payments

(Traditional FFS + PCCP, + ACO-B Plans)

MMIS Paid Claims Extract Included : Adjudicated Payment Amount per

Discharge (APAD) is an all-inclusive facility payment for an acute inpatient hospitalization from admission to discharge,

Excluded: Per Diem payments (Transfer, Psych, Rehab); Admin days, Interim bills, and outlier payments

Data Period: Use FY18 10/1/17 – 9/30/18

discharges to compute RY19 P4P payments.

Identifying MDD Records

Included Claim

8.10.18

QMC Measure Patient Population

OB/Newborn • Meet ICD population in TJC code tables

• Mothers age ≥ 8 and 65 years

• Newborn must be 0 and 2 days

Care

Coordination

Meet ICD population in EHS Manual.

Age > 2years and 65 years

HD-2

Composite

Unique Discharges that meet ICD

requirement for at least one or more

clinical process measures the hospital

reported on (counted only once).

Safety

Outcomes

Meet APR-DRG medical and surgical

population codes

Patients ≥ 18 years of age

Patient

Engagement

Meet APR-DRG medical, surgical, &

cesarean population codes

Patients age ≥ 18 and 65 years

21

Page 23: RY2019 MassHealth Hospital P4P Requirements Technical

RFA2019 Hospital RFA Reporting and Submission Timelines (7.6)

8.10.18

Key Changes in RFA19 Transition One RY19 submission cycle (Q3+Q4 only) Hospitals have 8 months to submit data Revert to quarterly reporting with Aug 2019 cycle New Hospital Quality Contact & Hospital DACA Forms New MassHealth NHSN Group Enrollment

Nationally Reported Data EOHHS expects compliance with CMS submission deadlines for NHSN reporting of HAI data EOHHS expects compliance with CMS submission deadlines for HCAHPS survey data

Submission Due Date

Submission Requirement Submission Format Reporting Instructions

Oct. 2, 2018

Hospital Quality Contacts Form

Hospital DACA Form

HospContact_2019 Form

HospDACA_2019 Form

RFA Section 7.2.D

RFA Section 7.6.C

Nov. 1, 2018 MassHealth NHSN Group Enrollment Complete Confer Rights

Template

Technical Specs Manual

(Version 12.0)

April 26, 2019 Q3-2018 (July – Sept 2018)

Q3-2018 ICD population data

Q4-2018 (Oct – Dec 2018)

Q4-2018 ICD population data

Electronic Data Files; and

ICD online data entry form

(via MassQEX Portal)

Technical Specs Manual

(Version 12.0)

Aug 16, 2019 Q1-2019 (Jan – Mar 2019)

Q1-2019 ICD population data

Electronic Data Files; and

ICD online data entry form

(via MassQEX Portal)

Technical Specs Manual

(Version TBD)

22

Page 24: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 MassHealth P4P Program Participation Forms (7.2 & 7.6)

Required Program Forms

Hospital Quality Contact Form Key Representatives (Quality & Finance)

Identify MassQEX Portal Users

Identify MassHealth NHSN Group contact

Hospital Data Attestation Form Attest to data accuracy & completeness

Enter measures exemption provision

Mailing Hard Copy Forms Iris Garcia-Caban, PhD EOHHS MassHealth Attention: Acute Hospital P4P Program 100 Hancock St. 6th floor Quincy MA. 02171

8.10.18

EOHHS Business Contacts

Key Reps are staff liaisons for EHS business communication on Acute RFA requirements Only Key Reps are entered in EHS email distribution list & mailing dbases.

New – Must identify the Hospitals NHSN Administrator authorized to interface with MassHealth NHSN Group Administrator.

Getting Program Forms Posted on Mass.Gov Webpage on:

http://www.mass.gov/eohhs/provider/insurance/masshealth/massqex/

23

Page 25: RY2019 MassHealth Hospital P4P Requirements Technical

RY2019 EOHHS Technical Specifications

for Acute Hospital Quality Measures

Cynthia Sacco, MD

EOHHS Contractor: Telligen, Inc.

8.10.18 24

Page 26: RY2019 MassHealth Hospital P4P Requirements Technical

RY2019 Clinical Process Measure Data Collection Transition

Measure Description & Flowchart

MassHealth Data Dictionary

Hospital & Vendor Data Tools/XML

All Charts

REMOVE: • Ethnicity • Hospital Bill Number • Postal Code • Sample

REMOVE: • Ethnicity • Hospital Bill Number • Postal Code • Sample UPDATES • New Medicaid ACO Payer Codes • Discharge Disposition • Episode of Care

REMOVE: • Ethnicity • Hospital Bill Number • Postal Code • Sample UPDATES: • New Medicaid ACO Payer Codes

MAT-4 • See above all charts • Gestational Age • ICD Code Tables consistent with applicable version TJC specifications

NEWB-1 • See above all charts • No change • ICD Code Tables consistent with applicable version TJC specifications

CCM-1 • See above all charts • No change • No change

CCM-2 • Provisional scoring counter logic

• No change • No Change

CCM-3 • See above all charts • Transmission Date via CEHRT accepted

• No change

New – RY19 Transition simplifies chart abstraction to reduce burden. EOHHS Technical Specs Manual (v12.0) provides more detail.

8.10.18 25

Page 27: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 Care Coordination (CCM-2) Data Element Considerations

Key Observation CCM-2 data elements #7-11 not stated as required for MU measure MU data elements #8-13 not identified by AMA-PCPI specs for transition record EOHHS will not eliminate CCM-2 data elements but instead adapt provisional algorithm scoring method

MassHealth CCM 2 Required Data Fields

(AMA-PCPI Specs)

CMS- IPFQR Reporting Data Fields

(AMA-PCPI Specs)

CMS-EHR MU data elements

(Stage 2 Objective 3; Stage 3/Objective 5) 1. Discharge Diagnosis Principal Diagnosis at discharge 1. Encounter diagnosis

2. Medical Procedures/Tests & Summary of Results Major Procedures/Tests and Summary of Results 2. Procedures

3. Laboratory test results

3. Plan of Follow Up Care Contact Information for Studies Pending 4. Care Plan Field (minimum goals and instructions)

4. Primary Physician or Other HCP for Follow Up Care Primary Physician or Other HCP for Follow Up Care 5. Care team including primary care provider of record

5. Patient Instructions Patient instructions 6. Discharge Instructions

6. Current Medication List Current Medication List 7. Current Medication List

7. Reason for Inpatient Admission Reason for Inpatient Admission

Data elements not listed

8. Studies Pending at Discharge Studies Pending at discharge

9. Contact Information for Studies Pending Contact Information for Studies Pending

10. Contact Information 24/7 Contact Information 24/7

11. Advance Care Plan Advance Directives

Data elements

not listed by AMA-PCPI

8. Vital signs (height, wt., blood pressure, BMI)

9. Smoking status

10. Immunizations

11. Functional status (ADL, cognitive /disability status)

12. Active/Current Problem List

13. Active/Current medication allergy list

8.10.18 26

Page 28: RY2019 MassHealth Hospital P4P Requirements Technical

RY2019 Provisional Algorithm Scoring of CCM-2 Measure

Hospitals Required: All Transition Record required data elements will be abstracted and evaluated.

New Provision: In RY19, EOHHS will remove the all n=11 data elements be required to meet the measure.

Portal Scoring: The

measure met threshold will be modified to require > = 6 of 11 data elements present on the Transition Record given the patient.

Excerpt from CCM 2 Measure Algorithm

X

B

D

Review Ended

Not in Measure Population

Excluded from Numerator

and Denominator

Review Ended

In Measure Population

Excluded from Numerator

Included in Denominator

EMeasure Met

In Measure Population

Included in Numerator and

Denominator

Review Ended

Not in Measure Population

Missing or Invalid Data

Case will be Rejected

Transition

Record Counter

Plan for

Follow-Up

Care?

Primary Physician/

Health Care

Professional Designated

for Follow Up Care?

Yes

Yes

Missing

Missing

X

X

Add 1 to Transition Record Counter

Add 1 to Transition Record Counter

No

No

D

E

Stop

> = 6

< 6

8.10.18 27

Page 29: RY2019 MassHealth Hospital P4P Requirements Technical

RY2019 Transition of Process Metric Data Validation Procedures

Reduced Chart Request

Chart Sampling for Q3-2018 & Q4-2018 will request N=5 charts for each quarter

Must pass validation (.80) based on two quarters of chart data

Validation Scoring Changes (with removed elements)

RY2018 RY2019 RY2020

Total # Charts/Year N=24 N=10 N=12

Charts per Quarter N=8 charts each Submit Q1,Q2, Q3

N=5 charts Submit Q3 & Q4 only

N=4 charts Submit Q1,Q2,Q3

Time to submit records 21 calendar days 21 calendar days 21 calendar days

Scored Data Elements Non-Scored Data Elements

Administrative Elements:

Race

Hispanic Indicator

Clinical Data Elements:

NEWB-1 measure

MAT-4 measure

CCM-1,2,3 measures

Admission Date

Birth date

Discharge Date (scored for CCM-3 only)

Discharge Disposition (scored for NEWB-

1, CCM only)

Episode of Care

First Name

ICD-CM Diagnosis Codes

ICD-PCS Procedure Codes

Hospital Patient ID #

Last Name

Member ID Number

Payer Source

Provider ID

Provider Name

Sex

28 8.10.18

Page 30: RY2019 MassHealth Hospital P4P Requirements Technical

RY19 New MassHealth Insurance Plan Payer Codes

Chart abstracted data files with INVALID payer codes will be rejected by the Portal* Invalid Payer Codes will apply to PSI-90 retro measurement period* The EOHHS Manual and Appendix tools (v12.0) contains more detail

Data File

Requirement

Payer Source Description Payer Code

(as of 3/1/18)

Medicaid Managed Care- Fallon Community Health Plan 108

INVALID Medicaid PAYER

POPULATION

Medicaid Managed Care- Health New England 110

Medicaid Managed Care - Neighborhood Health Plan 113

Medicaid Managed Care - Mass Behavioral Health Partnership Plan 118

Boston Medical Center - MassHealth Care Plus 282

Fallon - MassHealth CarePlus 283

Neighborhood Health Plan - MassHealth Care Plus 284

Tufts Health Together - MassHealth CarePlus 285

Celticare - MassHealth CarePlus 286

MassHealth CarePlus 287

Data File

Requirement

Payer Source Description Payer Code

(as of 3/1/18)

Healthy Start (free care pool) 98

Out of State Medicaid (Other Government) 120

EXCLUDED Other Government 144

MEDICAID Children’s Medical Security Plan (CMSP) 178

PAYER MassHealth Senior Care Options 273

POPULATION One Care – Tufts Health Unify 280

One Care – Commonwealth Care Alliance 281

Health Safety Net 995

Other: Commercial ACO Plan 310

All Commonwealth Care Plans *

All Health Connector Care Plans *

Excluded Medicaid Payer Codes* Included Medicaid Payer Codes

Payer Source Description Payer Code

(as of 3/1/18)

Medicaid: Includes MassHealth FFS and MassHealth Limited 103

Medicaid: Primary Care Clinician (PCC) Plan 104

Medicaid Managed Care – Boston Medical Center HealthNet

Plan 208

Medicaid Managed Care – Tufts Health Together Plan 270, 274

Medicaid Managed Care - Other (not listed elsewhere) 119

Medicaid: Fallon 365 Care (ACO) 312

Medicaid: Be Healthy Partnership Health New England (ACO) 313

Medicaid: Berkshire Fallon Health Collaborative (ACO) 314

Medicaid: BMC HealthNet Plan Community Alliance (ACO) 315

Medicaid: BMC HealthNet Plan Mercy Alliance (ACO) 316

Medicaid: BMC HealthNet Plan Signature Alliance (ACO) 317

Medicaid: BMC HealthNet Plan Southcoast Alliance (ACO) 318

Medicaid: My Care Family with Neighborhood Health Plan (ACO) 321

Medicaid: Tufts Health Together with Atrius Health (ACO) 324

Medicaid: Tufts Health Together with BIDCO (ACO) 325

Medicaid: Tufts Health Together with Boston Children’s (ACO) 326

Medicaid: Tufts Health Together with CHA (ACO) 327

Medicaid: Wellforce Care Plan (ACO) 328

Medicaid: Community Care Cooperative (ACO) 320

Medicaid: Partners Healthcare Choice (ACO) 322

Medicaid: Steward Health Choice (ACO) 323

Medicaid: Other ACO 311

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Page 31: RY2019 MassHealth Hospital P4P Requirements Technical

Component 1: PSI-90 Patient Safety & Adverse Events Composite

PSI-90 Calculation Rules

Components: Includes n=10 PSI components

Data Source: All Medicaid payer data from MMIS and Encounter claims

Data Completeness: exclude discharges with incomplete, partial or missing/invalid data in clinical and administrative data fields.

Scoring Eligibility: Hospital data must have 3 cases for any one indicator in data period

Composite Index: the weighted average of all PSI Indicators will be utilized to calculate the winsorized Z-score

AHRQ Software

• SAS Software (v6.02): use 25 ICD-9 Diagnosis and 25 Procedure Codes. ICD-10 software version schedule is yet to be determined (speculated for Dec 2018).

• Reference Population: 2013 HCUP data from 36 states that only includes states that provide POA info

Indicator Weights: weighting of the individual component indicators is based on two concepts: the volume of the adverse event (numerator weights) and the harm associated with the adverse event

• Additional detail provided in EHS Manual (V12.0)

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Component 2: Healthcare-Associated Infection Measures (HAI)

MassQEX Data Collection

Hospital Reporting Requirements

Must adhere to NHSN clinical

specifications for reporting of all HAIs

required by MassHealth.

Must Review and resolve NHSN

submission warnings for complete

and accurate data.

Must adhere to NHSN reporting

deadlines.

MassQEX Calculation Rules

MassQEX will generate results reports containing the HAI measure’s SIR, observed, and expected rates utilizing NHSN’s analysis tools

SIRs are not generated in NHSN if the expected infection rate is less than 1.0

If no SIR is reported in NHSN, that HAI will not be included as part of the HAI scoring

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Component 2: MassHealth NHSN Group Enrollment Instruction

Step 1:

Hospital Key Quality Contact will receive email invitation from the

designated EHS Group Administrator (MassQEX)

with joining information

*********

MassQEX Key Information:

• 5 digit group ID • Group Joining PASSWORD

Step 2:

The Key Quality Contact must coordinate enrollment by providing

the hospital’s NHSN Facility Administrator the joining information

from the invitation email

********* Only the Hospital’s NHSN facility

administrator has authority to join the MassHealth NHSN Group

Step 3:

Hospital Facility Administrator selects “Group” and then “Join” on the

NHSN navigation bar

*********

Step 4:

Hospital Facility Administrator REVIEWS and ACCEPTS the

Data Rights Template for data sharing.

*********

The data rights template lists the

measure data that MH is requesting

access to for the specified HAIs.

Successful Enrollment: When the data rights template is accepted, data sharing is complete

and the facility is added to the MassHealth NHSN Group.

*********

Hospital Enrollment Deadline:

November 1, 2018

EOHHS MassHealth and CDC Arrangement MassQEX is designated as MassHealth NHSN “Group Administrator “ on EOHHS behalf Hospitals joining the group will not have access to data from other facilities Contact MassQEX Helpdesk for questions on Group enrollment

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RY2019 New Patient Experience and Engagement Measure

MassQEX Data Collection

The Hospital’s “Top Box result” on HCAHPS survey dimension will be obtained from Hospital Compare.

Hospitals must meet the minimum threshold for survey responses to be eligible for this measure

MassQEX Calculation Rules

Top Box” results are percentages with highest response on survey scale for each HCAHPS survey dimension

The Top Box result is displayed as an “Answer Percent” for each dimension

Measure Identifier HCAHPS Dimension /

Technical Measure Title

HCAHPS Answer Description “Top Box Response”

H-COMP-1-A-P Nurse Communication Patients who reported that their nurses "Always" communicated well

H-COMP-2-A-P Doctor Communication Patients who reported that their doctors "Always" communicated well

H-COMP-3-A-P Responsiveness of Hospital Staff Patients who reported that they "Always" received help as soon as they wanted

H-COMP-5-U-P Communication about Medications

Patients who reported that staff "Always" explained about medicines before giving it to them

H-COMP-6-Y-P Discharge Information Patients who reported that YES, they were given information about what to do during their recovery at home

H-COMP-7-SA Care Transition/CTM-3 Patients who "Strongly Agree" they understood their care when they left the hospital

H-HSP-RATING-9-10 Overall Rating Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

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RY2019 MassHealth Measure Report Results Mailed

Measure Results Report Report Description

Data Validation Rate Overall results, quarterly results, case detail for clinical process measure

Process Measure Rates Overall results, quarterly results, and HD-2 report

PSI 90 Composite (New) Each PSI component results and composite index result

Healthcare-Associated Infection Results (New)

SIR results for each reported HAI measure

Patient Experience and Engagement (New)

Baseline and Performance Period Top Box results

All Year-end reports will be mailed to the hospital designated Key Quality Contact and Acute RFA Manager Contact.

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New RY2019 MassQEX Portal Self-Serve Report

Portal Report Report Description User Access

New PSI 90 Drill Down Report

Will allow hospitals to drill down to claims level data utilized for calculation of the numerator events for each PSI component measure.

Hospitals Registered Users Only

***Reports contain PHI***

Sample Template

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RY2019 MassQEX User Account Maintenance

MassQEX Portal Authorized Users :

Existing MassQEX Hospital Staff User Accounts are considered active in the RY19 transition period

Existing Data Vendor Accounts must identify essential users and establish any new accounts to ensure timely portal access for submission and input file reports.

Each Hospital is allowed to have 3 Hospital staff and 3 vendor user accounts

MassQEX Listserv Communication: All User Accounts must be updated to ensure receipt of listserv notifications.

Registered Users are auto-enrolled for MassQEX list serv communication.

Other individuals can be added to listserv by contacting MassQEX Helpdesk.:

Phone: 844-546-1343 (toll free #)

Email: [email protected]

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