Sales Energy Training Samples of modules available for training.

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Why Sales Hates Marketing: 9 Reasons

SEGLA NAYON SEGLA | SALES ENERGY II | H & J F

10 Elements of Great Company Culture

SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F

10 Difficult Employees (and How to Handle Them)

SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F

Creating an Exceptional Workplace

SEGLA NAYON SEGLA | WORKPLACE ENERGY | H & J F

Tricks to Boost Your Sales Energy

SEGLA NAYON SEGLA | SALES ENERGY II | H & J F

10 Common Sales Mistakes to Avoid

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Most Common Marketing Mistakes

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Quick Win Selling Technique

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

DeMarketing or Market Share Attrition?5 Reasons You're Getting Stalled

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Most Powerful Sales Tools

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

How to Sell if You Hate Selling

SEGLA NAYON SEGLA | SALES ENERGY II | H & J F

How to Sell Against a Competitor

SEGLA NAYON SEGLA | SALES ENERGY II | H & J F

Essential Rules for Initial Sales Calls

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Easy Trick to Avoid a Price War

SEGLA NAYON SEGLA | SALES ENERGY II | H & J F

5 Easy Ways to Close a Deal

SEGLA NAYON SEGLA |SALES ENERGY | H & J F

Building Self-Confidence: The Mental Tricks

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Motivating Yourself in 30 Seconds

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

8 Easy Ways to Increase Sales

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

12 Easy Ways to Increase Sales

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Ways to Nudge a Slow Customer

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

9 Dumb Ways to Ruin a Meeting

SEGLA NAYON SEGLA | CORPORATE ENERGY | H & J F

Ways to Build Customer Loyalty

SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F

Best Way to Keep Customers From Leaving

SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F

Things Customers Care About

SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F

Secret to Outstanding Customer Service

SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F

Make Customers Love you:Customer Dos & Don'ts

SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F

Know Exactly What Your Customers Are Thinking

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

What's Going On In Your Customer's Head?

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Secrets to Get Inside Your Customers' Heads

SEGLA NAYON SEGLA | SALES ENERGY | H & J F

Customer Testimonials: Turn Your Biggest Fans Into Salespeople

SEGLA NAYON SEGLA | SERVICE ENERGY | H & J F

Who is a Businessman?

As presented by

Segla Nayon Segla

Highlight from training modules

2. Think Visual

A once stationary and paper goods store owner who took pictures of all her customers, giving them hats and funny glasses to put on. Then she had those pictures laminated, cut out, and posted throughout the product aisles. When new customers walked through the store, they'd recognize people they knew. (It also showed how many "happy" customers shopped at the store.)

3. Suppress your internal dialogue.• While somebody else is talking, it's deceptively easy for your mind to take control by

mentally finishing the customer's sentences and deciding what you're going to say next. Other people sense that you're doing this, realize that they haven't been heard, and resent you for being disrespectful.

• Therefore, when you're listening, put your mental focus on the actual words that the customer is saying. Imagine yourself listening to an audio book or radio program that's so engrossing that it takes you out of yourself.

• Again, this takes some practice.

4. Send Them to the Source

• After every sale, follow up with your customers to ask, "Is there anything we could do to serve you better?" Then, if the customer is satisfied, take that moment to ask to use them as a referral. Write a short case study on the experience, and keep it on hand. That way you can provide a list of customer references to any prospective buyer.

2. Respond to complaints quickly and courteously with common sense and you will improve customer loyalty

• Its been found that customers reward companies that quickly solve problems by remaining loyal customers. A speedy response can add 25 percent to customer loyalty. Toyota Motor Sales USA, Inc. has adopted a formula for customer satisfaction; doing the job right the first time + effective complaint management = maximum customer satisfaction/loyalty. You can develop the same kind of loyalty and trust from the public if we match or exceed the best-in-business.

Don’t Forget About Gathering Client Feedback

• It is important for service-oriented organizations to regularly gather feedback from their clients. Unfortunately, too many organizations don’t bother to check in with their clients to see how things are going. The feedback you gather from clients will help in many ways, including…

2. Operations

Managers must use every resource (human and otherwise) strategically.

3. Suppliers

Executives must strengthen a firm's role in its industry's supply chain.

4. Business partners

Companies must balance alliances and rivalries.

5. Customers

Retailers and wholesalers worry about how customers will perceive their decisions.

6. Competitors

Executives worry about other companies stealing business

7. Globalization

Companies must adapt to far-flung risks and opportunities

10. Career

Workers of all levels are always positioning for their next job assignment.

Questions ?

Questions