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SALES LEARNING & DEVELOPMENT Impact of COVID-19 on Businesses and Way Ahead: Focusing on the New Normal Dr. Arun Singh | Chief Economist, Dun & Bradstreet | April 16, 2020 Dun & Bradstreet

SALES LEARNING & DEVELOPMENT & Bradstreet Impact of … · 2020-05-23 · Get Back to Basics With the 5Cs of Credit. While we have analytics and automated solutions to assist credit

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SALES LEARNING & DEVELOPMENT

Impact of COVID-19 on Businesses and Way Ahead: Focusing on the New NormalD r. A r u n S i n g h | C h i e f E c o n o m i s t , D u n & B r a d s t re e t | A p r i l 1 6 , 2 0 2 0Dun & Bradstr

eet

AgendaImpact of COVID-19 on Businesses

Weathering the Storm

Way Ahead: Focusing on the New Normal

How Dun & Bradstreet Can Help You

Dun & Bradstreet

Impact of COVID-19 on Businesses

Dun & Bradstreet

4

Key questions that business leaders are asking

Depth of DisruptionHow deep are the demand reductions?

Length of DisruptionHow long could it last?

Shape of RecoveryWhat shape could recovery take?

Dun & Bradstreet

5

-

50,000

100,000

150,000

-

500,000

1,000,000

1,500,000

2,000,000

Jan

20, 2

020

Jan

30, 2

020

Feb

10, 2

020

Feb

20, 2

020

Feb

29, 2

020

Mar

10,

202

0

Mar

20,

202

0

Mar

30,

202

0

Apr

10,

202

0

Other countries (LHS) China (RHS)

The outbreak of COVID-19 in China disrupted the global value chain. Withmore cases being reported outside China, the level of disruption haswidened and deepened considerably

INTERNAL USE ONLY

Source: Johns Hopkins CSSE, WHO, CDC, ECDC, NHC and DXY

Confirmed cases1,930,780

Recovered cases462,06123.9%

Deaths120,4506.2%

Note: Data as on April 14, 2020Dun & Bradstr

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6

2.5

3.0

3.5

4.0

4.5

5.0

5.5

6.0

0 10 20 30 40 50 60 70

China Italy US Spain UK India

10,000

83,000

0

No. of confirmed cases

Day 0 = 300+ cases

600,000

Cases double every 3 days

Cases double every 5 days

80

Note: Data as on April 14, 2020

Italy’s and Spain’s COVID-19 trajectory show signs of flattening

Source: Johns Hopkins CSSE, WHO, CDC, ECDC, NHC and DXY

Cumulative no. of confirmed COVID-19 cases

Dun & Bradstreet

7

Note: Data as on April 14, 2020

No. of Active cases –China

No. of Active cases –Globally (exc. China)

-

10,000

20,000

30,000

40,000

50,000

60,000

0 10 20 30 40 50 60 70

Days since 300+ active cases

While the no. of active cases in China has plateaued, it has not even reachedthe peak point globally

Source: HGIS, Johns Hopkins CSSE, WHO, CDC, ECDC, NHC and DXY

0

250,000

500,000

750,000

1,000,000

1,250,000

0 10 20 30 40 50 60Dun & Bradstreet

8

The pandemic has resulted in acute market volatility across the globereflecting the unprecedented uncertainty of the situation

INTERNAL USE ONLY

Source: Dun & Bradstreet Analysis, WSJ, fedprimerate.com

-87%

-36%

-54%

-37%

1929 -The Great Depression 1987 crisis

2008 -Global Financial Crisis

Coronavirusoutbreak

P-T Decline (Months)

Peak-to-Trough (P-T) Decline %(Dow Jones Industrial Average)

Recovery to Peak (Years)

6 2 17 1.5

22 2 5 ?

Note: Data as on March 23, 2020Dun & Bradstr

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9

Indian companies face strong headwinds both from global and domesticfactors. The three major channels of impact are legal linkages, supply chainand macroeconomic factors

INTERNAL USE ONLY

Channels of impact for Indian companies

Global Domestic

Legal LinkagesTrade

(Supply Chain)Macroeconomic

factors

Investment flows

Financial Markets

Currency MarketsDun & Bradstreet

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The cumulative output loss over 2020 and 2021 from the pandemic crisiscould be around US$ 9 tn. The world economy will experience the worstrecession since the Great Depression of 1929

INTERNAL USE ONLY

Source: IMF, World Economic Outlook; and IMF staff calculationsNote: Estimates as on April 14, 2020

Global Real GDP level (index)

Dun & Bradstreet

11

Implications for Indian businesses via legal linkages and trade remainsignificant

INTERNAL USE ONLY

Source: Dun & Bradstreet, Ministry of Commerce & IndustryNote: Others include South Korea, Spain, Sweden, Canada, Belgium, Denmark, Austria, Norway, Malaysia and Iran

% share of countries (most affected by COVID-19) in which Indian entities have legal linkages

% share of countries (most affected by COVID-19) in India’s import and export basket

32%

13%

11%

9%

9%

5%

4%

3%3%

11%USA

Germany

United Kingdom

Japan

Netherlands

France

Switzerland

China

Italy

Others

50% 48%

Imports Exports

Severely Impacted countries Other countriesDun & Bradstreet

12

Indian entities in the services sector have the highest exposure to countriesmost affected by COVID-19

Source: Dun & Bradstreet

35%

62%

2%

Manufacturing Services Mining & Construction

Sector-wise exposure of Indian entities(legal linkages)

• Business services (23%)• Depository institutions (12%)• Engineering, accounting, research, management & related services (8%)• Industrial and commercial machinery and computer equipment – Manufacturing (8%)• Wholesale trade - durable goods (7%)• Electronic and other electrical equipment and components - Manufacturing (5%)• Chemicals and allied products - Manufacturing (5%)• Transportation equipment - Manufacturing (4%)• Fabricated metal products except machinery and transp. Equip. - Manufacturing (3%)• Wholesale trade - non durable goods (3%)• Transportation services (3%)• Rubber and miscellaneous plastics products - Manufacturing (2%)• Measuring analyzing controlling instruments - Manufacturing (2%)• Primary metal products - Manufacturing (1%)• Food and kindred products - Manufacturing (1%)• Communications (1%)• Stone clay glass and concrete products – Manufacturing (1%)• Heavy construction other than building construction - contractors (1%)• Security and commodity brokers, dealers, exchanges and services (1%)• Petroleum refining and related industries - Manufacturing (1%)

Top Sub Sector-wise exposure of Indian entities (legal linkages)

Dun & Bradstreet

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COVID-19 outbreak poses several organisational risks – supply chain,operational, financial and market. The sheer size of the shock interconnectsall these risks making companies vulnerable to knock-on effects

INTERNAL USE ONLY

Operational risksBusiness Continuity risksIT risksCompliance risksEtc.

Supply chain riskRaw material availabilityInput cost fluctuationsQuality riskEtc.

Market risk Demand riskMarket interest rateEtc.Financial risks

Credit riskInvestment riskEtc.

Source: Dun & Bradstreet

Dun & Bradstreet

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There are some positive signs - Companies across China are resumingoperations

INTERNAL USE ONLY

Source: Dun & Bradstreet

96%89% 88% 86% 86%

72%62%

4%11% 12% 14% 14%

28%38%

Southwest China East China South China Northeast China North China Northwest China Central China

Resumed Operations Temporarily closed

Comparison of companies resuming operations in different regions

Note: Estimates as on March 10, 2020Dun & Bradstr

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The impact of COVID-19 outbreak on the Indian companies will bedisproportionate – while some sectors will be severely impacted, some willsee a positive impact

INTERNAL USE ONLY

High

ModeratePositive

Severe

COVID-19Sector Impact

Drugs & Pharma

Automotive

Textile

Metals

Remote working applications

Online gaming

E-education

Over-the-Top Media service

Retail: Non-food items

Wholesale trade

Electronics

Banking

MSMEs

Gems & Jewellery

Entertainment

Hospitality

Transport

Livestock

Tourism

Source: Dun & Bradstreet

Dun & Bradstreet

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The impact of COVID-19 outbreak on the Indian companies will bedisproportionate – while some sectors will recovery soon, some will take amuch longer time

INTERNAL USE ONLY

Retail: Non-food items, Wholesale trade, LivestockSevere

High

Moderate

Short-term(Up to 6 months)

Medium-term(7-12 months)

Long-term(More than 12 months)

Drugs and Pharma, Textile

Logistics

Metals

Entertainment, Gems & Jewellery, Tourism, Hospitality,

MSME, Electronics, Banking, Automotive

Recovery Time

Extent of Impact

Source: Dun & Bradstreet

Dun & Bradstreet

Weathering the Storm

Dun & Bradstreet

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D&B research shows that the past two recessions, in 2001 and 2008, havebeen accompanied by precipitous increases in bankruptcies

Bankruptcies in the USA

Source: Dun & Bradstreet

Dun & Bradstreet

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Key considerations for your organisation

Undertake Strategic Cost Transformation programme

Focus on core areas of competitiveness

Spin off certain business units

Sell stake in the company

Invest in Product Leadership

Grab attractive Mergers & Acquisition opportunities

Create core areas of competitiveness

Securing funding to strengthen the core areas

Strategic Position

Financial Strength

Strong

Weak

StrongWeak

Recession Recovery Decision Matrix

Source: Dun & Bradstreet, Various articles

Dun & Bradstreet

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In the last downturn, ‘Resilient companies’ did three things to create anearnings advantage

Source: Dun & Bradstreet, Various articles, McKinsey

Cleaned their balance sheets

They reduced their debt by morethan $1 for every dollar of totalcapital on their balance sheet, whilepeers added more than $3 of debt.During the recovery phase, theyshifted to M&A, using their superiorcash levels to acquire assets thattheir peers were dumping in orderto survive.

Cut costs ahead of the curve

Resilients focused primarily onoperational effectiveness, reducingtheir cost of goods sold, whilemaintaining selling, general, andadministrative costs roughly in linewith sales.

Focused on their core

Resilients in countercyclical sectorsfocused on growth, even if it meantincurring costs.

Dun & Bradstreet

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The results of their actions are:

Source: Dun & Bradstreet, Various articles, McKinsey

0

50

100

150

200

250

300

350

Non-resilients Resilients

~150 p.p.

-20

-15

-10

-5

0

5

10

15

Non-resilients Resilients

25 p.p.

Changes in EBITDA (2009)

Cumulative Total Returns to Shareholders (2007-17)

Note: Total returns to shareholders (TRS) calculated as average of subsectors’ median performance within resilient and non-resilient categories; excludes financial companies and real-estate investment trusts. Resilient companies defined as top quintile in TRS performance by sector. EBIITDA - Earnings before interest, taxes, depreciation, and amortization

Dun & Bradstreet

Way Ahead: Focusing on the New Normal

Dun & Bradstreet

23

Onboard an Appropriate Balance of Risk

Consider Supply Chain Data

Maintain Customer Relationships

Perform Ongoing Portfolio Management

Get Back to BasicsWith the 5Cs of Credit

The Credit Leader’s Guide to Preparing for a Recession

Dun & Bradstreet

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01Onboard an Appropriate Balance of Risk

A prolonged period of economic prosperity andminimal bankruptcies may have influenced the day-to-day credit policy approach, allowing more riskinto the portfolio than would be prudent in a slowgrowth or recessionary economy. Reassess yourcompany’s credit policy to recalibrate the portfoliorisk profile for new and existing customers.

The Credit Leader’s Guide to Preparing for a Recession

Dun & Bradstreet

25

02Consider Supply Chain Data

It’s important now to consider supply chain data aspart of your comprehensive risk assessment. It’s notenough to know the financial strength of yourcustomer; you now need to know the financialhealth of their suppliers and their suppliers’suppliers. If your customers are dependent on a fewsuppliers to help produce their goods, they mayface increased risk if alternative methods ofproduction aren’t available.What’s their plan B?

The Credit Leader’s Guide to Preparing for a Recession

Dun & Bradstreet

26

03Maintain Customer Relationships

If your company is able to, perhaps you can waivelate fees on accounts past due up to 90 days forindustries that are known to be in severe distress.

It’s also important to review your company’s pricingand margins to see what you can “afford” to beflexible with. This means more partnering internallyacross finance, sales, and operations to keepeveryone aligned on projected cash flow.

The Credit Leader’s Guide to Preparing for a Recession

Dun & Bradstreet

27

04Perform Ongoing Portfolio Management

Setting up alerts for credit risk monitoring can becrucial right now, particularly if changes will have amaterial or financial impact on your business. Beingnotified of deteriorating credit scores and legalevents (such as lawsuits and liens, which can signal apending bankruptcy) is important. Monitoring canhelp you stay ahead of additional, otherwiseunforeseen circumstances that may require a levelof decision-making and business readiness thatwould normally be overlooked when times aregood.

The Credit Leader’s Guide to Preparing for a Recession

Dun & Bradstreet

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05Get Back to BasicsWith the 5Cs of Credit

While we have analytics and automated solutionsto assist credit teams, those efficiencies aresupplemental support to comprehensive creditanalysis. The analysis should focus on the coreprinciples of credit management – what we call the5Cs of credit – character, capacity, capital,conditions, and collateral.

Certainly conditions are a primary focus, as thisvariable calls for considering the economic impactyour customers are facing – its industry, supplychain, and geographic location, to name a fewvariables.

The Credit Leader’s Guide to Preparing for a Recession

Dun & Bradstreet

How Dun & Bradstreet Can Help You

Dun & Bradstreet

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Recommended next steps 1. Evaluate your exposure using D&B Overall Business Impact (OBI)

Index

2. D&B Analytic Specialists are available for consultation

3. Work with D&B Analytics Team to review ongoing requirements

COVID-19 is unique in it’s impact on businesses in different industries. We are working to continually enhance OBI index with the following:

• Industry level unemployment data • Digital data trends and patterns – company outgoing digital traffic • Layoff data • Outgoing inquiries data and other D&B internal updates and activities

about businesses• Foot Traffic data

Continuous evolution of Industry classifications planned so we drive ongoing precision

Dun & Bradstreet

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Recommended next steps

• Customised research reports such as Sectoral ImpactAnalysis can help you to Onboard an Appropriate Balanceof Risk

• Solutions such as D&B Paydex can help you to GetBack to Basics With the 5Cs of Credit and MaintainCustomer Relationships

• Solutions such as D&B Credit can help you toPerform Ongoing Portfolio Management

• D&B’s Third Party Solutions can help you to ConsiderSupply Chain Data

Dun & Bradstreet

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Thank You!謝謝

Dankjewelmerci

ありがとうध�वाद

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