SAMPLE Assessment Cen Proposal

Global Management Consultants

UAE | Pakistan | India | Saudi Arabia

Tel +971 4 3317789 | Mobile +971 50 6540905 | Fax +971 4 3317266 | Email [email protected] | Visit www.global-dubai.com

Address | White Swan Building, Office Number 901, 9th Floor, Sheikh Zayed Road, PO Box 7722, Dubai, UAE

Global's Values | Leadership | Passion | Honesty & Integrity | Respect | Unlearn to Learn | Have Fun

To: Ms. XX 1st

October 2010

Director

ABC COMPANY

Dubai, UAE

Dear XX

PPRROOPPOOSSAALL FFOORR AABBCC CCOOMMPPAANNYY RREETTAAIILL

AAsssseessssmmeenntt CCeenntteerrss DDeessiiggnn && PPrroocceessss CCeerrttiiffiiccaattiioonn

Thank you for considering Global Management Consultants for your above training requirement. Enclosed is the

proposal, which, once you have gone through it, can be further reviewed and fine-tuned to your business

requirements.

Thank you and best regards.

SSaaiirraa AAkkbbaarr

Chief Executive Officer

mailto:[email protected]

http://www.global-dubai.com/

GLOBAL MANAGEMENT CONSULTANTS

Page | 2

PROJECT SCOPE

CCLLIIEENNTT PPRROOFFIILLEE

is region’s premier events management, marketing and promotions organisation. The company is now seeking to structure its

recruitment processes.

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To do a train the trainer for ABC COMPANY HR team in design and deliver assessment centre process


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ASSESSMENT CENTERS DESIGN & PROCESS CERTIFICATION

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The Certification would be for practitioners, trainers and HR specialists wanting to develop expertise in assessment centre

assessing. Ideally they would have some work experience already, not necessarily in selection.

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This Certification will give an in-depth knowledge and execution of assessment centers and the skills of being an assessor. The

Certification will include an overview of research on selection methods, focusing particularly on assessment centers, certification in

profiling tools, as well as an online EPIC account to use profiling tools.

The approach is to blend research findings / theory with practice. The research on selection and assessment will be provided, and

delegates will be asked about their own understanding and experience of selection methods, and particularly assessment centers.

The research and discussions will look at why organizations use assessment centers and when it is most appropriate to run

assessment centers.

The link between assessment centers, job roles, profiling and competencies or behavioral indicators will be explored. The different

ways to design assessment centers will be looked at. The group will be given design and conduct real life assessment center and

will try assessing using recorded material. The delegates will be observed by the facilitator, and given some feedback on their

assessing skills. They will look at the wash-up session. They will critically review the way behavior is measured in assessment

centers in order to understand how they might design centers to minimize bias and judgment errors.

AAiimmss ooff tthhee CCeerrttiiffiiccaattiioonn

To give delegates an up to date understanding of how assessment centers compare with different selection methods and

where assessment centers are placed in relation to validity and reliability.

To give an in-depth understanding of two very different assessment centre design approaches and how they use

behavioral indicators or competencies and consider how to design high quality assessment centers.

To explain to delegates the bias that can influence selection decisions and to encourage delegates to minimize such bias

in their decisions.

To give delegates the opportunity to try a widely accepted approach to assessing for selection and receive feedback on

their assessing skills.

Learn about good practice in wash-up discussions and assessment centre design.


Page | 4

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If you attend this Certification, you will:

Learn about up to date research on assessment centers as a method of selection.

Learn about bias in selection and raise self-awareness of your own biases.

Learn about good practice in wash-up sessions.

Critically review and consider how design.

PPssyycchhoollooggiiccaall tthheeoorryy uunnddeerrppiinnnniinngg tthhee CCeerrttiiffiiccaattiioonn

The theory underlying the use of assessment centers is based on early selection methods used in the military to collect reliable

evidence of how people would perform in the workplace. Later research reviewed and compared the main selection methods

including assessment centers. This research demonstrates that assessment centers are useful in providing valid and reliable

information for selection decisions. The psychological theory of bias in how we perceive others is drawn from social psychology,

but is important to minimize selection errors. All these aspects of psychological theory will underpin the Certification.

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Design & Run Real Life Assessment Center

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4 DAYS – Assessment centre process and DiSC profiling

1 DAYS – Design live Assessment Centre

2 DAYS – run live Assessment Centre

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Day 1

My best recruitment experience

My worst recruitment experiences

My style of recruitment

Traditional recruitment vs. modern recruitment methods


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Traditional interviews vs. modern interview styles

What is an Assessment Center

Assessment Center vs. development centers

Anatomy of an assessment centers

The Assessment Center Process & Checklist

Distinguishing Between Leaders and MAFA’s

CASE STUDY - Sales vs. Selling Professionals

A Comparison of the Predictability of Various Selection/Assessment Tools

Who Uses Assessment Centers

What Positions & Job Types Can Be Successfully Assessed Through An Assessment Center

Assessment Center Is Not Effective For Some Positions & Job Types

Logistics Required To Run An assessment Center

What Other Processes Have To Be Used With Assessment Center As Support Selection Tools

Assessment Center – Critical Success Criteria

o Corporate profile

o Job profile

o DiSC RBA – Role Behavior Analysis

o DiSC - Candidate Profile Analysis

o Competency Dictionary

o Set of assessors and brief

o Relevance of exercises

o Assessment Center stationary

Positive Outcomes measurement and process

Assessment Center Road Map & Checklist

The Day Of Assessment Center

Prepare Assessment Center results report

Day 2/3

What Is Inscape

DiSC® Theory & Research

Overview Of DiSC® Styles & Graphs

Learn About Your Strengths & What Happens If They Are Overused

Learn How To Recognize The Styles Of Other People

Learn How To Adapt Your Communication To Different Styles

Giving Feedback To A Candidate

DiSC ® Real Life : Conversation, Teams

Counseling & DiSC®


Page | 6

Emotional Intelligence & Self Esteem

Preparing RBA – Role Behavior Analysis

Analysis of live candidate DiSC profiles

Day 4 –

Prepare RBA – Role Behavior Analysis

Prepare Competencies

Prepare Job Profile

Prepare candidate elimination process and decline process

Design Assessment Center

Interview line managers

Develop written, verbal, group and individual exercises

Develop panel interview questions and strategy

Choose assessors

Prepare assurors brief and brief them

Design wash up sessions

Choose venue and arrangements for the venue

Prepare report formats

Invite real candidates

RSVP candidates

Day 5/6 – Live Assessment Center

Welcome candidates

Position assessors

Run Assessment Center

Eliminate candidates and create short lists

Run technical tests

Eliminate candidates and create short lists

Run DiSC reports

Panel Interview

Final panel interview ( recommended )

Wash up sessions

Job offers

Finalist candidates

Send thank you and decline to candidates not selected

Close Assessment Center


Page | 7

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PROGRAM CLOSE AND ADVANCE CERTIFICATE OF COMPETENCE


Page | 8

ZZiippaallooppee DiSC® Bag & Training Material

Inscape DiSC® Online System

Includes :

68 munities of high quality training videos

16 PowerPoint

16 handouts

1. DISC® COMMUNICATION WORKSHOPS

a. Improving Communication

b. Adapting Your Communication To Different

Styles

c. Effective Communication

2. DISC® CONFLICT MANAGEMENT WORKSHOPS

a. Managing Conflict And Resistance

b. Reducing Conflict

3. DISC® INTERPERSONAL WORKSHOPS

a. Recognizing And Using Your Strengths To Your

Advantage

b. Building Greater Self-awareness

4. DISC® LEADERSHIP WORKSHOPS

a. Maximizing Your Strengths As A Leader

b. Recognizing And Removing Barriers To

Performance

c. Getting The Most From Your Key Contributors

5. DISC® TEAM MANAGEMENT SERIES

a. Improving Team Effectiveness

b. Improving Team Motivation

c. Team Effectiveness

6. DISC® SALES WORKSHOPS

a. Getting The Most From Your Key Contributors

b. Recognizing And Removing Barriers To

Performance

c. Being Responsive To Customer Differences

d. Building A Sales Relationship


UAE | Pakistan | India | Saudi Arabia

Tel +971 4 3317789 | Mobile +971 50 6540905 | Fax +971 4 3317266 | Email [email protected] | Visit www.global-dubai.com

Address | White Swan Building, Office Number 901, 9th Floor, Sheikh Zayed Road, PO Box 7722, Dubai, UAE

Global's Values | Leadership | Passion | Honesty & Integrity | Respect | Unlearn to Learn | Have Fun

EEPPIICC System & Credits Usage

Inscape DiSC® Online System

HHOOWW IITT WWOORRKKSS –– TTHHEE PPRROOCCEESSSS

Bank Audi would initially be required to buy the credits, which would be stored in your system, and you

or we if you prefer, would run the reports from your system, as and when you require it. There is no

expiration of the credits and credit utilization is based ONLY as per report usage. In fact unused credits

can be recalled back, and reused for other purposes.

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SET UP is inclusive of :

50 credits

Dedicated Profiling Portal Creation

Independent Administrative Control for Bank Audi

Exclusive Set Up of Bank Audi logo and contact information (on-screen and in print)

Opportunity to build group reports from stored data

Easily regenerate group reports as staff changes

Online Reports storage

mailto:[email protected]

http://www.global-dubai.com/


Page | 10

EEPPIICC SSYYSSTTEEMM RREEQQUUIIRREEMMEENNTTSS

PC and Mac compatible

Internet Access with a Microsoft Internet Explorer 5.0 or higher browser or a Netscape

5.0 or higher browser

Adobe Acrobat Reader version 4.0 or higher

Cookies need to be enabled

CCRREEDDIITT CCHHAARRGGEESS && PPRROOCCEESSSSEESS

The set up will include 50 start up, complimentary credits

However, Every time your EPIC account runs out of credits, you will need purchase and top up credits. PER Credit Pricing

negotiated exclusively for Bank Audi is USD5.00 ONLY

Critical Report Details Number of Credits

Required Per Report

DiSC® Classic 1.0 10 credits

DiSC® Classic 2 Plus 20 credits

DiSC® Classic 2.0 10 credits

DiSC® Facilitator Report 15 credits

DiSC® PPSS - General Characteristics 15 credits

Approach to Managing Others 4 credits

Approach to Selling 4 credits

Relating to People and the Environment 4 credits

Strategies for Creating a Positive Relationship 4 credits

Strategies for Managing 4 credits

Strategies for Sales Management 4 credits

Other Report Details Number of Credits

Required

DiSC® Group Culture Report 15 credits


Page | 11

DiSC® PPSS - Comparison of Multiple PPS/RBA 5 credits

DiSC® PPSS - Comparison of Multiple PPSs 5 credits

DiSC® PPSS - Comparison of Multiple RBAs 5 credits

DiSC® PPSS - Comparison of Single PPS/RBA 5 credits

DiSC® PPSS - Role Behavioral Analysis (RBA) 5 credits

Team Dimensions Profile 10 credits


Page | 12

OTHER IMPORTANT POINTERS

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Global Certified Trainer - credential is for the practicing HR executives and

trainers. Completion of this certification will allow you to :

Credentials to be taken from role to role

Receive product coaching and training from Global Management Consultants

Apply and use the specified HR or training product or coaching tools within your organization

Print and use of specified Global Certified Trainer identity and logo on your business collateral and

credentials

Access to Global Certified Trainer Support Team for work advise and career guidance.

Regular updates on emerging trends, industry news and best practices.

CCLLIIEENNTT’’SS RROOLLEE

CLIENT will be responsible for the following areas:

Administrative support for managing, securing nominations for each session, as well as attendance

management

All coordination, and administrative tasks related to transporting employees to and from training venue

Provide point of sale material / collateral such as banners, etc. to dress up the venue for training

TV, VCR, CD player etc. LCD PROJECTOR

Stationery such as – pencils, staplers, punch, notepads

VENUE – for training

Catering - open tea and coffee / and lunch

GGLLOOBBAALL’’SS RROOLLEE

GLOBAL will be managing the following deliverables of the project:


Page | 13

Designing of the training program – internal

Conduct TNA

Deliver training sessions

Give observations to ABC COMPANY Management

Make recommendations

Provide post session feedback reports to CLIENT

Training folders

Printing of handouts

Printing of certificates

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The Global Training Team will be used for delivery of the training, depending on availability, and as and when required

and in agreement with the client external trainers are also sourced, who in turn work closely with Saira Akbar to make

training a success :

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Page | 14

1

SSCCHHEEDDUULLEE

TBA

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Certificates Of Competence for all delegates

Final report & recommendations


Page | 15

LOGISTICS & CONTRACTUAL TERMS

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The Certifications for up to maximum 3, delegates :

One On One Focus Group Pre-Training Session Included

EPIC Account Set up Included

Certification USDXXXX 1 Group

The above investment includes :

Consultation with client throughout the life of the project

One to one meetings with the delegates – Findings will be presented back to the management

EPIC Set Up

Preparation of training handouts

Training material and handouts

Executive Coaching

Personal Coaching

DiSC Profiling & Counselling

Post training report and recommendations

Advanced Certificate Of Competence for those who score 80% and more

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Training Venue costs – Not applicable

Meals & coffee – not applicable

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Pay in advance of each Certification


Page | 16

CCAANNCCEELLLLAATTIIOONN CCLLAAUUSSEE

In the event of cancellation of training program due to any reason, the following will apply :

No charge if the cancellation is 60 days or more prior to the agreed training dates

30% of agreed professional cost if the cancellation is between 30 to 59 days

50% of agreed cost professional if the cancellation is less than 30 days

If the program has commenced already and the training is cancelled mid program then 100% cancellation

charge of agreed professional fee will be applicable.

PPAAYYMMEENNTT DDEETTAAIILLSS

Transfer to :

Global Management Consultants,

Emirates Bank International,

Jumairah Branch,

A/C : 101-10276548-01

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CCOODDEE OOFF EETTHHIICCSS && CCOONNFFIIDDEENNTTIIAALLIITTYY && EEXXCCLLUUSSIIVVIITTYY

Global Management’ employees will conduct themselves in an appropriate manner, according to ABC COMPANY ’s

organizational culture and values. Every consultant is expected to refrain from any activity, which creates a conflict of

interest with his or her consultative job responsibilities, or ABC COMPANY normal working hours. These include, but

are not limited to:

Legal Requirements -- Global Management’ employees can not violate any local, or federal law in the course

of conducting business

Confidentiality – all information such as reference material, client database, proposals, new project

blueprints, ideas/ projects under development will be regularly transferred to the Client Company, and / or

discussions/ minutes of meetings, training material will in effect become property of the client.

Conduct - Global Management’ Employees are expected to conduct themselves in the appropriate manner

whilst in the company of outsiders and / or operating from the client offices, and are expected not to discuss

any aspect of the business, business leads, or RETAIL and policies of the client company.


Page | 17

Employment Offer – nor the Global Management’ employees, nor the client will engage in separate activities

other than stipulated in this agreement, Both companies are bound NOT MAKE JOB offers to each other’s

employees during the tenure of the above agreement, and 12 months after.

Fairness - when conducting business with dealers and suppliers of the ABC COMPANY , Global

Management’ employees will always act in a fair and ethical manner, as per polices defined by the ABC

COMPANY , and those stipulated in Global Management Consultants’ contracts

Gifts and Entertainment – Global Management’ employees cannot accept any gifts from any individual or

client company

This agreement shall be governed by and construed in accordance with applicable laws,

rules and regulations of the United Arab Emirates and the Emirate Of Dubai.

ABC COMPANY

UAE

---------------------------------------------------------

Name & Role

Signature & Stamp/ Date:


P.O Box 7722

Dubai, UAE

Saira Akbar

Chief Executive Officer

---------------------------------------------------------

Signature & Stamp / Date:


Page | 18

COPYRIGHT

The information contained in this document, is the property of Global Management Consultants, Dubai UAE and is

strictly private and confidential. It is disclosed to ABC COMPANY solely on the basis that ABC COMPANY shall:

1. Use it solely for the purposes of a confidential assessment of the information contained therein.

2. Not use it for any other purposes whatsoever.

3. Not by any means, copy or part with possession of it, or any part of it.

4. Not use any ideas, marketing strategies, figures, financial spreadsheets, computations or recommendations contained, without the express

permission of the authors and the payment of suitable remuneration.

5. Take all steps necessary to prevent it from being disclosed to, or coming to the attention of any party other than those employees of ABC

COMPANY that need to see it for the purposes of the assessment referred to in 1 above: and,

6. Return it to the joint authors forthwith upon request.

©

GLOBAL MANAGEMENT CONSULTANTS, DUBAI UAE 2010

Documents

SAMPLE Assessment Cen Proposal