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BusinessvaluesandBusinessvaluesanddriversforaSAPdriversforaSAPGISGISintegrationinEAMintegrationinEAM
ESRIElectricandGasUserGroupConference 2009
InvestigationatCustomers SAP/GISIntegration:Results
Customer Interaction
250 Customers who supposedly did a SAP/GIS integration
21 Worked only with BW50 Interviewed or materials viewed
4 (7) Contextual interviews conducted
Customer Breakdown
50% Utilities
15% Public Sector
8% Oil & Gas
Rest Others
Integrations
80% Did an integration around Enterprise Asset Management95% Small, homegrown integrations
100% Experienced benefits, want to expand it
100% Want standard SAP packages, not homegrown software
Source: ProjectSagres,SAP
ESRIElectricandGasUserGroupConference 2009
AquarionWater,CT CenterPointEnergy CityofPhoenix CityofRichmond CityofSanAntonio CityofSanDiego CityofTacoma Energen/Alagasco GwinnettCounty,GA HartfordMDC ImperialIrrigationDistrict MorrisCommunications MarinMunicipalWaterDistrict NewportNewsWaterWorks,VA OmahaMunicipalUtilityDistrict OklahomaGas&Electric PATurnpike PEPCO PSE&G,NewJersey SchindlerElevator
Aena,Spain AESSul Brazil AlintaGas BritishPetroleum BritishWaterways GermanWaterways Canal,Spain Conaprole,Chile CapeTown DenmarkOil&GasNetwork Energen GeoNIS GermanDefenseForces HellenicMilitary InterconexionElectrica, Colombia IsraelGovernment KEPCO Metrogas,Chile MinistryofEnvironment,Spain DenmarkOil&Gas[DONG] Shell Oil Siemens Medical Sky Harbor Airport, Phoenix Water One, KS
NESA
NewZealandDefenseForces
CityofOttawa,Canada
PDO,Oman
Pidpa,Belgium
Hanson,Australia
PortofMontreal
PortugalHighways
SpanishMinistryofEnvironment
SaudiAramco
HamburgWasteManagement
WalesandWestUtilities
WaterwaysAuthorityofNSW
WelshWater
Andmanymore
Integrations
ESRIElectricandGasUserGroupConference 2009
MROProcurement&Inventory
AssetMaintenance
FinancialOptimization&ReliabilityReporting
Inspection&Calibration
HumanResources
RFIDandMobileDevices
AssetHealthMonitoring
MaterialsRequirementsPlanning
ProjectManagement
CoreFinancials
EAMiscoveringtheentireAssetLifeCycle
ESRIElectricandGasUserGroupConference 2009
UtilityBusinessProcessesSupportedbyGISESRIElectricandGasUserGroupConference 2009
Limitsbetweenthetwosystems WhatsinSAP:
Financials Masterdata(equipment,
professionals,trucks,etc.) Costs(equipment,cables,
workforce,etc.) Equipmentlifecycle
information Crews andprofessionals
profiles HR Customerinfo CCS Serviceorders Notifications
WhatsinGIS: Location (functionallocation,
equipment,workorder,notification,etc.)
Geographicdata(network,streets,coordinates,images,roads,trees,etc.)
Dispatch,routing,trackingvehicles
Engineers andtechniciansworkspaces
Thatis,projects:networkexpansionrequiresaGIStosimulationandfeasibilityanalysis
Projecttoolvideo Weather
SAP
ESRIElectricandGasUserGroupConference 2009
Asset ManagementAsset InventoryNetwork DocumentationConnection Management
Real EstateRight of WayLease MgmtFacility Mgmt
LogisticsPlanningRouting
MaintenanceNotifications/Work OrdersMaintenance Planning and HistoryAnalysis and Reporting
EH&SHazardous Material Mgmt Safety
CRM/Call Center
Address LocService Req
ProjectsPlanningDesignConstruction
SAP Attributes
Mobile
Extending the SAP Enterprise with GIS Functionality
Site Loc
Analysis and Reporting
ReportingGeodatabase
ESRIElectricandGasUserGroupConference 2009
GISIntegrationScenarioswithSAPEAMCallCenter
EmergencyM
gt.
Planning/Design
Construction
Maintenance
and
WorkO
rder
Mgt.
WorkC
oordination
andScheduling
Mobile
Workforce
Mgm
t/Crew
Routing
andVehicle
Tracking
Analytics
and
Executive
Dashboard
Complianceand
Permitting
SAP GIS
EnterpriseAssetManagement
DataSync
SAPPlantMaintenance
SAPProjectSystem
ISUMobile
InfrastructureSAPCRM
ESRIElectricandGasUserGroupConference 2009
DifferentTypesofUsers SamePlatformSAP User Composite User GIS User
SAPSAP GISGISData Synchronization
SAP Functionalities and Connections
GIS Functionalities and Connections
Composite BusinessProcesses and Services
9
ESRIElectricandGasUserGroupConference 2009
SAP ESRIIntegration
ExtendSAPwithGeographicalIntelligence
ExtendESRIwithCoreBusinessIntelligence
10
ESRIElectricandGasUserGroupConference 2009
BenefitsofIntegration Benefitscustomershaverealized
IncreaseProductivity workinasingleworkspace Twoclickstodata Findrightassetmorequickly Initiatetransactionsmoreaccurately ThematicdisplayofassetsbasedonSAPattributes Workplanning Viewassetlocationwithrespecttofieldteams
ImproveDataQualityandConsistency Singlesourceofspatialmasterdata Assetsonbooksmatchingassetsinstalled Reduceddataentryanderrors
SupportDecisionMaking(EnableSpatialQueriesandOptimization) GISgeometryandtopologicfunctionsenablespatialqueries GISnetwork,location/allocation,andotherfunctionsoptimizeroutes,supply
locations,etc. Betterlogistics,resourcemanagement
ImprovedCollaboration Commonoperatingpicture Fasterandbetterdecisionmaking Internalandexternalstakeholders
ESRIElectricandGasUserGroupConference 2009
BenefitsofIntegration Benefitscustomershaverealized
SaveTime Creationofequipment,notifications,workorders
GiveMorePeopleAccesstoSAPDataandFunctions IncreaseSAPutilization LeverageSAPandGISInvestments
AutomateWorkflows Graphicalselectionandassignmentofassetsandtasks CalculationsinGISupdateSAP MasschangeobjectdatainSAP AutomaticallyrelatenewSAPobjectstoGISfeatures
ReduceCosts/SaveMoney Assigntherightamountofworktotherightcrew Avoidinstallationofsignsinpoles Attendregulatorydemands(proveinvestmentinthenetwork) Avoidpenaltiesbyregulatoryagencies
ESRIElectricandGasUserGroupConference 2009
Overall12% 18%costreduction ImprovedVisibility ImprovedWorkPlanningandScheduling
Planned/PreventiveMaintenance IdentifyProblemsandWeakPoints Breakdown/EmergencyMaintenance WorkSelectionandAssignment
ImprovedCoordinationofResources Resource/LocationConflicts
Human Material Equipment
OptimizeTasksandPartners InformandcoordinatewithPartners
Training:10% 15%reduction DataAccess/Navigation:10% 50%timereduction
BenefitsofIntegrationESRIElectricandGasUserGroupConference 2009
IMAGEMSoftwareInternationalLLC ASoftwareCompanyCommittedExclusivelytoSAPandESRI
ProviderofPackagedIntegrationApplication:GISConneX FocusontheUtilitiesMarket(Electric,Gas,Water,Oil&Gas) GlobalCompany,BasedinRedlands(CA)
BusinessOffice:Spain DevelopmentCenter:SoPaulo SubsidiaryofImagem(BrazilianESRIandM&MDistributor)
SAPSoftwareSolutionPartner ESRIBusinessPartner
ESRIElectricandGasUserGroupConference 2009
Reference case:AESAESSul:ElectricDistributorinBrazil 1.8millioncustomers
ImpactAwards2007Brazil:BestSAPprojectoftheyear
Project:GISandSAP:twodifferentworldsintegratedwithSAPNetWeaver
BoardofJudges:SoPauloUniversity,GartnerGroup,SAPBrazil,andASUG
Photo:Sandra,AESSulprojectmanager,receivestheprizefromSAPBrazilpresident.
Difficultinlocatingtheassetsinthefield Noinformationaboutassetgeographicposition Assetdatanotadequate(accountingandnetworkoperation) Dataisredundantandinconsistent(GISandSAP) Needtoaddressnewregulatoryrequirements Lengthyprocesswithseveralstepsdonebydifferentpeople BusinessprocessesincludemanualinterfaceswithhigherrorratesGOALS
Bettersupportforfieldservices Bettermanagementintheinformationflowofassetsfromandtothe
field
AESSulChallenges
Accounting X Physical (GIS)Reconciliation
Executive Reporting for Regulator
Regulatory AgencyCompliance Audit
Technology and Process
Assets Data Field Collection IncrementandintegratecurrentGIS
andSAP
Processes revisionandimprovement Desktopapplicationtokeeprecords
integrated(PMGIS)
Mobilesystemforinventorymaintenance(PMMIGIS)
Projecttoolimplementation(PSGIS)
AESSulSolution
SolutionArchitecture
FronteiraSul
FronteiraNorte
CentralVales
Metropolitana
Geographic dataand maps Data from PM
Data and businessrules integration
Data distribution with mobile intelligence
SMC applicationoffline
FieldWork
Centro-Vales
Metropolitana
Fronteira
Paper Forms
GIS User SAP User
SAP R/3 (PM) & GISNetwork Master Data
MobileApplication
(SMC)
Centro-Vales
Metropolitana
Network master data maintenance (as it was)Network master data maintenance (new)
AESSulBenefits
BenefitsafterGISConneXMobile 100%ofnetworkassetsgeoreferenced Redundantdataminimized/eliminated SAP&GISintegratedandcombinedinoneuserinterface Businessrulesenforcedacrossprocesses Leaner,faster(75%!),reliablenetworkmasterdataupdating Minimizeerrors,lessrework,increasedintegrity Higherqualitydata Uniformproceduresamongdifferentteamsandregionaloffices Significantcostsavoided:
Networkassettagginginfield:$8millionsavings Assurancethatallassetsareinphysicalandaccountingdatabases Compliancewithregulatorystandards,mitigatinggovernance
consequences,andsupportingratecasestothePUC
GISConneXintheEAMProcess
SAP PMPlant Maintenance
SAP PSProject System
SAP IS-UIndustry Solution for Utilities
Customer Management(SAP CCS)
Project Design(SAP PS)
Work Management(SAP PM)
Asset Data Management(SAP PM)
Mobile
Call Center&
Emergency Management
Planning Design Construction
Maintenance & Work Order Mgmt
WorkCoordination &Scheduling
Mobile Workforce Mgmt/Crew Routing & Vehicle Tracking
Analytics and Executive Dashboard
Compliance &
Permitting
ESRIElectricandGasUserGroupConference 2009
22
AssetandWorkManagementOptimization
9 Asset Data Management (ADM)9 Information integrity between ESRI GIS and SAP objects9 Single management environment to manage data9 Two way access to critical business information
9Work Management (WM)9 Integrates asset maintenance information9Provides capabilities for better asset-related
work analysis9Maintenance Planner acts proactively
9 Mobile Work Management9Faster and efficient interaction with asset
information9Process automation
Information and User Interface Integration
P
r
o
c
e
s
s
O
p
t
i
m
i
z
a
t
i
o
n
Increased Profitability
ESRIElectricandGasUserGroupConference 2009
Asset Data Management (ADM)
9Functionalities Create functional location
Remove functional location
Find functional location
Display functional location
attributes
Install equipment
Creates equipment
Replace equipment
Uninstall equipment
Find equipment
Display equipment attributes
Create service point
Mass attribute update
User posts to SAP
Work Management (WM)9 Key Features and Benefits
Extend SAP asset and work management functionality through geographic intelligence
Provides map interfaces within the SAP GUI and on the Web through a composite application:
Web >>> Work Browser SAP GUI >>> Maintenance Planner Workbench
Improves the efficiency in creating, changing, and displaying notifications and work orders using the GIS interface
Enables managers to make better maintenance related decisions based on location
Helps to generate more assertive preventive plans
Work BrowserSAP-ESRI Composite Application
9 Functionalities Create notifications based on GIS maps. Browse work orders and notifications, allowing searches with
GIS filters. Browse work orders and notifications, allowing searches with
any SAP filters. Browse the network functional locations and equipment. Access maintenance history for technical objects. Find address. Run network traces.
GISConneX EAM Mobile9 Key features and functionalities
Map enabled mobile application Integrate SAP with GIS in the field using the Syclo
platform. Visualize equipment, notifications, and work orders in the
field (handhelds) Create notification based on maps in the field and post to
SAP and ESRI (off/online) Update work orders based on maps in the field and post to
SAP and ESRI (off/online)
GISConneX Benefits Acceleratesintegrationproject
Packagedintegration readytodeploy EnsuresintegrationofBestPractices
ExpertiseinGISESRIandSAPtechnologies Expertiseinintegrationprojects
Decreasesrisks Provensolutionwithongoingsupport
Savesmoney Doesntwastetimeandresourcestotestanddevelopa
customsolution
ESRIElectricandGasUserGroupConference 2009
GISConneX Benefits Ensuresintegrationsolutioncontinuity
Productmaintenancefordifferentversions(SAPandGIS)andupdatingoftechnology
Ensuresdataintegrity Datasynchronized,improveddataquality,reduced
latency
Ensuresadaptationtocustomersrequirements Providesconfigurationoptions Providesscalablearchitecture
Ensurestechnologymarketstandards Integrationplatform,Webservices Dataintegrityandsecurity
ESRIElectricandGasUserGroupConference 2009
WhatIsPossible
ESRIElectricandGasUserGroupConference 2009
ContactMichaelBeringer
GISConneXNorthAmericanDirector
6509171714
www.gisconnex.com
Booth111atEGUG
EnjoyAtlanta!
ESRIElectricandGasUserGroupConference 2009