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Sap Gis Esri-sap Integration for Utilities Gisconnex Experience

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  • BusinessvaluesandBusinessvaluesanddriversforaSAPdriversforaSAPGISGISintegrationinEAMintegrationinEAM

    ESRIElectricandGasUserGroupConference 2009

  • InvestigationatCustomers SAP/GISIntegration:Results

    Customer Interaction

    250 Customers who supposedly did a SAP/GIS integration

    21 Worked only with BW50 Interviewed or materials viewed

    4 (7) Contextual interviews conducted

    Customer Breakdown

    50% Utilities

    15% Public Sector

    8% Oil & Gas

    Rest Others

    Integrations

    80% Did an integration around Enterprise Asset Management95% Small, homegrown integrations

    100% Experienced benefits, want to expand it

    100% Want standard SAP packages, not homegrown software

    Source: ProjectSagres,SAP

    ESRIElectricandGasUserGroupConference 2009

  • AquarionWater,CT CenterPointEnergy CityofPhoenix CityofRichmond CityofSanAntonio CityofSanDiego CityofTacoma Energen/Alagasco GwinnettCounty,GA HartfordMDC ImperialIrrigationDistrict MorrisCommunications MarinMunicipalWaterDistrict NewportNewsWaterWorks,VA OmahaMunicipalUtilityDistrict OklahomaGas&Electric PATurnpike PEPCO PSE&G,NewJersey SchindlerElevator

    Aena,Spain AESSul Brazil AlintaGas BritishPetroleum BritishWaterways GermanWaterways Canal,Spain Conaprole,Chile CapeTown DenmarkOil&GasNetwork Energen GeoNIS GermanDefenseForces HellenicMilitary InterconexionElectrica, Colombia IsraelGovernment KEPCO Metrogas,Chile MinistryofEnvironment,Spain DenmarkOil&Gas[DONG] Shell Oil Siemens Medical Sky Harbor Airport, Phoenix Water One, KS

    NESA

    NewZealandDefenseForces

    CityofOttawa,Canada

    PDO,Oman

    Pidpa,Belgium

    Hanson,Australia

    PortofMontreal

    PortugalHighways

    SpanishMinistryofEnvironment

    SaudiAramco

    HamburgWasteManagement

    WalesandWestUtilities

    WaterwaysAuthorityofNSW

    WelshWater

    Andmanymore

    Integrations

    ESRIElectricandGasUserGroupConference 2009

  • MROProcurement&Inventory

    AssetMaintenance

    FinancialOptimization&ReliabilityReporting

    Inspection&Calibration

    HumanResources

    RFIDandMobileDevices

    AssetHealthMonitoring

    MaterialsRequirementsPlanning

    ProjectManagement

    CoreFinancials

    EAMiscoveringtheentireAssetLifeCycle

    ESRIElectricandGasUserGroupConference 2009

  • UtilityBusinessProcessesSupportedbyGISESRIElectricandGasUserGroupConference 2009

  • Limitsbetweenthetwosystems WhatsinSAP:

    Financials Masterdata(equipment,

    professionals,trucks,etc.) Costs(equipment,cables,

    workforce,etc.) Equipmentlifecycle

    information Crews andprofessionals

    profiles HR Customerinfo CCS Serviceorders Notifications

    WhatsinGIS: Location (functionallocation,

    equipment,workorder,notification,etc.)

    Geographicdata(network,streets,coordinates,images,roads,trees,etc.)

    Dispatch,routing,trackingvehicles

    Engineers andtechniciansworkspaces

    Thatis,projects:networkexpansionrequiresaGIStosimulationandfeasibilityanalysis

    Projecttoolvideo Weather

    SAP

    ESRIElectricandGasUserGroupConference 2009

  • Asset ManagementAsset InventoryNetwork DocumentationConnection Management

    Real EstateRight of WayLease MgmtFacility Mgmt

    LogisticsPlanningRouting

    MaintenanceNotifications/Work OrdersMaintenance Planning and HistoryAnalysis and Reporting

    EH&SHazardous Material Mgmt Safety

    CRM/Call Center

    Address LocService Req

    ProjectsPlanningDesignConstruction

    SAP Attributes

    Mobile

    Extending the SAP Enterprise with GIS Functionality

    Site Loc

    Analysis and Reporting

    ReportingGeodatabase

    ESRIElectricandGasUserGroupConference 2009

  • GISIntegrationScenarioswithSAPEAMCallCenter

    EmergencyM

    gt.

    Planning/Design

    Construction

    Maintenance

    and

    WorkO

    rder

    Mgt.

    WorkC

    oordination

    andScheduling

    Mobile

    Workforce

    Mgm

    t/Crew

    Routing

    andVehicle

    Tracking

    Analytics

    and

    Executive

    Dashboard

    Complianceand

    Permitting

    SAP GIS

    EnterpriseAssetManagement

    DataSync

    SAPPlantMaintenance

    SAPProjectSystem

    ISUMobile

    InfrastructureSAPCRM

    ESRIElectricandGasUserGroupConference 2009

  • DifferentTypesofUsers SamePlatformSAP User Composite User GIS User

    SAPSAP GISGISData Synchronization

    SAP Functionalities and Connections

    GIS Functionalities and Connections

    Composite BusinessProcesses and Services

    9

    ESRIElectricandGasUserGroupConference 2009

  • SAP ESRIIntegration

    ExtendSAPwithGeographicalIntelligence

    ExtendESRIwithCoreBusinessIntelligence

    10

    ESRIElectricandGasUserGroupConference 2009

  • BenefitsofIntegration Benefitscustomershaverealized

    IncreaseProductivity workinasingleworkspace Twoclickstodata Findrightassetmorequickly Initiatetransactionsmoreaccurately ThematicdisplayofassetsbasedonSAPattributes Workplanning Viewassetlocationwithrespecttofieldteams

    ImproveDataQualityandConsistency Singlesourceofspatialmasterdata Assetsonbooksmatchingassetsinstalled Reduceddataentryanderrors

    SupportDecisionMaking(EnableSpatialQueriesandOptimization) GISgeometryandtopologicfunctionsenablespatialqueries GISnetwork,location/allocation,andotherfunctionsoptimizeroutes,supply

    locations,etc. Betterlogistics,resourcemanagement

    ImprovedCollaboration Commonoperatingpicture Fasterandbetterdecisionmaking Internalandexternalstakeholders

    ESRIElectricandGasUserGroupConference 2009

  • BenefitsofIntegration Benefitscustomershaverealized

    SaveTime Creationofequipment,notifications,workorders

    GiveMorePeopleAccesstoSAPDataandFunctions IncreaseSAPutilization LeverageSAPandGISInvestments

    AutomateWorkflows Graphicalselectionandassignmentofassetsandtasks CalculationsinGISupdateSAP MasschangeobjectdatainSAP AutomaticallyrelatenewSAPobjectstoGISfeatures

    ReduceCosts/SaveMoney Assigntherightamountofworktotherightcrew Avoidinstallationofsignsinpoles Attendregulatorydemands(proveinvestmentinthenetwork) Avoidpenaltiesbyregulatoryagencies

    ESRIElectricandGasUserGroupConference 2009

  • Overall12% 18%costreduction ImprovedVisibility ImprovedWorkPlanningandScheduling

    Planned/PreventiveMaintenance IdentifyProblemsandWeakPoints Breakdown/EmergencyMaintenance WorkSelectionandAssignment

    ImprovedCoordinationofResources Resource/LocationConflicts

    Human Material Equipment

    OptimizeTasksandPartners InformandcoordinatewithPartners

    Training:10% 15%reduction DataAccess/Navigation:10% 50%timereduction

    BenefitsofIntegrationESRIElectricandGasUserGroupConference 2009

  • IMAGEMSoftwareInternationalLLC ASoftwareCompanyCommittedExclusivelytoSAPandESRI

    ProviderofPackagedIntegrationApplication:GISConneX FocusontheUtilitiesMarket(Electric,Gas,Water,Oil&Gas) GlobalCompany,BasedinRedlands(CA)

    BusinessOffice:Spain DevelopmentCenter:SoPaulo SubsidiaryofImagem(BrazilianESRIandM&MDistributor)

    SAPSoftwareSolutionPartner ESRIBusinessPartner

    ESRIElectricandGasUserGroupConference 2009

  • Reference case:AESAESSul:ElectricDistributorinBrazil 1.8millioncustomers

    ImpactAwards2007Brazil:BestSAPprojectoftheyear

    Project:GISandSAP:twodifferentworldsintegratedwithSAPNetWeaver

    BoardofJudges:SoPauloUniversity,GartnerGroup,SAPBrazil,andASUG

    Photo:Sandra,AESSulprojectmanager,receivestheprizefromSAPBrazilpresident.

  • Difficultinlocatingtheassetsinthefield Noinformationaboutassetgeographicposition Assetdatanotadequate(accountingandnetworkoperation) Dataisredundantandinconsistent(GISandSAP) Needtoaddressnewregulatoryrequirements Lengthyprocesswithseveralstepsdonebydifferentpeople BusinessprocessesincludemanualinterfaceswithhigherrorratesGOALS

    Bettersupportforfieldservices Bettermanagementintheinformationflowofassetsfromandtothe

    field

    AESSulChallenges

  • Accounting X Physical (GIS)Reconciliation

    Executive Reporting for Regulator

    Regulatory AgencyCompliance Audit

    Technology and Process

    Assets Data Field Collection IncrementandintegratecurrentGIS

    andSAP

    Processes revisionandimprovement Desktopapplicationtokeeprecords

    integrated(PMGIS)

    Mobilesystemforinventorymaintenance(PMMIGIS)

    Projecttoolimplementation(PSGIS)

    AESSulSolution

  • SolutionArchitecture

    FronteiraSul

    FronteiraNorte

    CentralVales

    Metropolitana

    Geographic dataand maps Data from PM

    Data and businessrules integration

    Data distribution with mobile intelligence

    SMC applicationoffline

  • FieldWork

    Centro-Vales

    Metropolitana

    Fronteira

    Paper Forms

    GIS User SAP User

    SAP R/3 (PM) & GISNetwork Master Data

    MobileApplication

    (SMC)

    Centro-Vales

    Metropolitana

    Network master data maintenance (as it was)Network master data maintenance (new)

  • AESSulBenefits

    BenefitsafterGISConneXMobile 100%ofnetworkassetsgeoreferenced Redundantdataminimized/eliminated SAP&GISintegratedandcombinedinoneuserinterface Businessrulesenforcedacrossprocesses Leaner,faster(75%!),reliablenetworkmasterdataupdating Minimizeerrors,lessrework,increasedintegrity Higherqualitydata Uniformproceduresamongdifferentteamsandregionaloffices Significantcostsavoided:

    Networkassettagginginfield:$8millionsavings Assurancethatallassetsareinphysicalandaccountingdatabases Compliancewithregulatorystandards,mitigatinggovernance

    consequences,andsupportingratecasestothePUC

  • GISConneXintheEAMProcess

    SAP PMPlant Maintenance

    SAP PSProject System

    SAP IS-UIndustry Solution for Utilities

    Customer Management(SAP CCS)

    Project Design(SAP PS)

    Work Management(SAP PM)

    Asset Data Management(SAP PM)

    Mobile

    Call Center&

    Emergency Management

    Planning Design Construction

    Maintenance & Work Order Mgmt

    WorkCoordination &Scheduling

    Mobile Workforce Mgmt/Crew Routing & Vehicle Tracking

    Analytics and Executive Dashboard

    Compliance &

    Permitting

    ESRIElectricandGasUserGroupConference 2009

  • 22

    AssetandWorkManagementOptimization

    9 Asset Data Management (ADM)9 Information integrity between ESRI GIS and SAP objects9 Single management environment to manage data9 Two way access to critical business information

    9Work Management (WM)9 Integrates asset maintenance information9Provides capabilities for better asset-related

    work analysis9Maintenance Planner acts proactively

    9 Mobile Work Management9Faster and efficient interaction with asset

    information9Process automation

    Information and User Interface Integration

    P

    r

    o

    c

    e

    s

    s

    O

    p

    t

    i

    m

    i

    z

    a

    t

    i

    o

    n

    Increased Profitability

    ESRIElectricandGasUserGroupConference 2009

  • Asset Data Management (ADM)

    9Functionalities Create functional location

    Remove functional location

    Find functional location

    Display functional location

    attributes

    Install equipment

    Creates equipment

    Replace equipment

    Uninstall equipment

    Find equipment

    Display equipment attributes

    Create service point

    Mass attribute update

    User posts to SAP

  • Work Management (WM)9 Key Features and Benefits

    Extend SAP asset and work management functionality through geographic intelligence

    Provides map interfaces within the SAP GUI and on the Web through a composite application:

    Web >>> Work Browser SAP GUI >>> Maintenance Planner Workbench

    Improves the efficiency in creating, changing, and displaying notifications and work orders using the GIS interface

    Enables managers to make better maintenance related decisions based on location

    Helps to generate more assertive preventive plans

  • Work BrowserSAP-ESRI Composite Application

    9 Functionalities Create notifications based on GIS maps. Browse work orders and notifications, allowing searches with

    GIS filters. Browse work orders and notifications, allowing searches with

    any SAP filters. Browse the network functional locations and equipment. Access maintenance history for technical objects. Find address. Run network traces.

  • GISConneX EAM Mobile9 Key features and functionalities

    Map enabled mobile application Integrate SAP with GIS in the field using the Syclo

    platform. Visualize equipment, notifications, and work orders in the

    field (handhelds) Create notification based on maps in the field and post to

    SAP and ESRI (off/online) Update work orders based on maps in the field and post to

    SAP and ESRI (off/online)

  • GISConneX Benefits Acceleratesintegrationproject

    Packagedintegration readytodeploy EnsuresintegrationofBestPractices

    ExpertiseinGISESRIandSAPtechnologies Expertiseinintegrationprojects

    Decreasesrisks Provensolutionwithongoingsupport

    Savesmoney Doesntwastetimeandresourcestotestanddevelopa

    customsolution

    ESRIElectricandGasUserGroupConference 2009

  • GISConneX Benefits Ensuresintegrationsolutioncontinuity

    Productmaintenancefordifferentversions(SAPandGIS)andupdatingoftechnology

    Ensuresdataintegrity Datasynchronized,improveddataquality,reduced

    latency

    Ensuresadaptationtocustomersrequirements Providesconfigurationoptions Providesscalablearchitecture

    Ensurestechnologymarketstandards Integrationplatform,Webservices Dataintegrityandsecurity

    ESRIElectricandGasUserGroupConference 2009

  • WhatIsPossible

    ESRIElectricandGasUserGroupConference 2009

  • ContactMichaelBeringer

    GISConneXNorthAmericanDirector

    [email protected]

    6509171714

    www.gisconnex.com

    Booth111atEGUG

    EnjoyAtlanta!

    ESRIElectricandGasUserGroupConference 2009