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7/25/2019 SAP Screen Personas Toronto http://slidepdf.com/reader/full/sap-screen-personas-toronto 1/36 Productivity Through Personalization Using SAP Personas 3.0 and Customer Stories June 2015 Mark Schenecker SAP Imagineering “You know you have achieved perfection in design, not when yo nothing more to add, but when you have nothing more to take aw  – Antoine de Saint-Exupery

SAP Screen Personas Toronto

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Productivity Through Personalization Using SAP

Personas 3.0 and Customer Stories

June 2015Mark Schenecker 

SAP Imagineering

“ You know you have achieved perfection in design, not when yo

nothing more to add, but when you have nothing more to take aw

 – Antoine de Saint-Exupery

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 Agenda

• Solution overview

• How it works

• Demonstration

• The SAP UX strategy

• Customer Stories

• Business Value

• Summary

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

SAP Screen Personas is a part of the Fiori User Expe

Portfolio. The objective of Screen Personas is to rapid

improve productivity via role-based and personalized

experiences of their SAP ERP screens.

It provides optimal usability by simplifying ECC transa

providing ease-of-use. Screen Personas means you modern design for a completely reimagined user expe

GUI.

Run SimpleScreen Personas

Productivi ty thru Personalization

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Product ivity through Personalization

Example: VA03 + map enhancement for “ ship to” addres

1 2 3 4 5

1 screen

1 click

3 secs

Before

 After 

6

1

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Really SimpleSmartphone Simple

The fundamentals of Screen Personas is tosimplify an SAP GUI transaction

Reduce the number of screens

Eliminate unnecessary fields

Remove buttons that are not required

Streamline navigation to multiple screens

Exclude unneeded industry functionality

Reduce the number of clicks

…and deliver a user experience that is optimized

for a specific task.

 An SAP Screen Person

simple as a mobile appl

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Streamline the Transaction

Sc

 After 40+ years, SAP transactions are

incredibly robust, feature-rich and

encompass the requirements of many

industries.

The foundation of Screen Personas is

removal – the hiding of fields, industry

functionality, buttons and screens.

In the end, the Screen Persona has just

the information needed for the user to

perform a specific task

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Personalize the Experience

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Personalization built into SAP GUI for HTML (Web GUI)

SAP Screen Personas 3.0 architecture

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What is SAP Screen Personas

Browse r-base d engine for SAP Dynpro Scree ns

Indepen dent of SAP configurat ion and development

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Screen Personas Design Elements

Themes

set the ‘tone’, e.g. the look and feel for all of the Screen Personas with one def

for company branding

JavaScript

Record a series of steps on the user interface then edit the JavaScript to reduc

‘single click’ to improve user productivity

Screen Editor 

Individually define each transaction to include only the fields and functions req

needs of the user role

Tab Merging

Consolidate information spread across multiple tabs into a single coherent view

to the specific task required by the user 

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Simplicity drives productivity

Live Demonstration

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

SAP Screen Personas is a key part of the SAP UX strate

SAP Fiori = The new user experience for SAP software

Services = oppor tunity to deliver better UX to cus tomers

Toolsfor customers to implement new

SAP Screen Personas

Modernize SAP GUI, apply Fior

customer-branded design

SAP Web IDE

Build and extend Fiori appsFiori Launchpad, Fiori Client,

SAP Portal

Consume Fiori apps

Productswith SAP Fiori UX Out of the

Box

Today

500+ SAP Fiori HTML5 apps

Future

 All SAP products (cloud, on-premise)

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

One UX, entry point for all SAP applications

This screen was built using SAP Screen Personas.

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Follow the style guide to create intuit ive screens

We have a Fiori style guide for SAP Screen Personas 2.0 and 3.0.

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Intuit ive SAP Business Suite on SAP HANA experience

Use SAP Screen Personas to simplify screens for which no Smart Business Cockp

Factsheet, or Fiori app exists. There are over 10,000 SAP GUI transaction codes

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

SAP Screen Personas allows S/4 HANA personalization

Customers access S/4 HANA through the Fiori Launchpad.

There are three deployment models for S/4 HANA

1. On-Premise - Some transactions will open in the Fiori design, others will open a

themed Web GUI (SAP GUI for HTML).

You will be able to use Screen Personas to modify Web GUI screens.

2. Managed Cloud - Some transactions will open in the Fiori design, others will op

Fiori-themed Web GUI (SAP GUI for HTML).

You will be able to use Screen Personas to modify Web GUI screens.

3. Public Cloud - All transactions open in the Fiori design.

Screens cannot be modified by customers.

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Simple guidance for improving user experience

Fiori app

available

now?

Modify

existing

Fiori?

Mobile

UX

required?

Yes Yes

No No

SAP FioriSAP UI5 custom

development

Based

on SAP

GUI?

No

Yes

SAP Scre

No

Ye

Start:

Design Thinking

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Customer Need

Project Result s

University empowers maintenance workers

Simpli fy SAP usage for maintenance workers reduce

t raining needs

Deployed dashboard t hat provides 1-click access

day-to-day functions

Automated t asks to simplify processes

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

The “SAP Screen Personas Bubble” = main cockpit

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Before: IW33 Service Order – information spread out

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 After: IW33 Service Order – 1 screen with everything on

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Customer Need

Project Result s

Freescale streamlines access to HR info

Reduce time to access employee data in HR system

Consolidated information f rom 17 locat ions t o 1 s

Reduced time to see complete employee recordf

minut es to 6 seconds

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Before: HR transaction: 19 screens for ful l employee vie

Aft SAP S P lid t PA30

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

 After: SAP Screen Personas consolidates PA30

1 screen

12

3

4

5

7

8 10

11

6

12-17

9

18 19

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Freescale business success

19Screens of

information now on

single screen

5-6Weeks for complete

deployment

6Seconds to render,

compared to 3-4

minutes

170People currently

using HR flavor 

1Happy Senior VP

Hear from the customer: http://events.sap.com/sapphirenow/en/session

A li i th i

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Customer Need

Project Results

 Aerospace company goes live in one month wi

Personas

Simple IT help desk without custom programming

Started and finished Personas project in 1 month

Delighted 1000 users with s imple, intuit ive scree

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Intuitive “app” feel minimizes employee trainin

Building screens is a small part of the overall

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Building screens is a small part of the overall

process

1 week

Mapping

business

processes

3 daysBuilding

Screens

2.5 weeks

Testing,

Documentation,

User Training

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Help your employees do their jobs better 

Factors to consider 

• Number of users

• % time spent on data entry

• Per user annual salary

Improve userproductivity

50 -200%User 

productivity

ope

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Simplify how people interact with SAP

Factors to consider 

• Number of duplicate processes

• How many can you retire?

•  Annual maintenance cost

Improve adoptionof business processes

20 -70%Number ofSystems

ope

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Make your people feel smarter 

Factors to consider 

• Number of users

• % trained annually

• Training cost per user 

Decrease training costs

40 -60%Training

Cost

ope

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Reduce rework to make everyone happier 

Factors to consider 

• Number of data entry errors annually

•  Average cost to correct each error 

Increase Data Quality

10 -30%Data

Quality

ope

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

SAP Screen Personas improves user productivity

Clicks Screen ElemeMore Simple

Productivity TrainingTime Adoption

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Run Simple with SAP Screen Personas 3.0

Simplify Decision Making

Increase usage of SAP assystem of record so real-timeinformation can drivedecisions

 Accelerate adoption through a

more intuitive user interaction Make SAP more user-friendly

by eliminating need tomemorize transactions codes

Simplify SA

Standardize user experieSAP transac

Reduce trainwith intuitive

navigation Embed train

screens, incltutorials, nothelp

Simplify Business Processes

Streamline business process intofewer screens

Consolidate multipletransactions, screens, or tabsinto one simple screen

 Automate repetitive actions ornavigation into a singlekeystroke

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

More information about SAP Screen Personas

Product Page www.sapscreenpersonas.com

Getting Started resource page scn.sap.com/docs/DOC-54574

SAP UX on SAP.comwww.sap.com/solution/ux-user-

experience/software/overview.html

Open SAP course https://open.sap.com/courses/sps1

Download

(part of the NetWeaver l icense)https://service.sap.com

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© 2015 SAP AG or an SAP affiliate company. All rights reserved.

Thank you

www.sapscreenpersonas

Mark Schenecker 

SAP Imagineering - Personas

[email protected]

+1 650 223 4953