49
SAP Screen Personas Productivity through Personalization Public October 2014

SAP Screen Personas 3.0 Oct 2014

Embed Size (px)

DESCRIPTION

SAP Screen Personas allows companies to improve user productivity by personalizing their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. You can measure the success of your SAP Screen Personas deployment by: • Less time to complete transactions • Fewer keystrokes to complete transactions • Lower error rate by using simpler screens Learn more at www.sapscreenpersonas.com

Citation preview

Page 1: SAP Screen Personas 3.0 Oct 2014

SAP Screen PersonasProductivity through Personalization

Public

October 2014

Page 2: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2Public

Productivity through PersonalizationExample: VA03 + map enhancement for “ship to” address

1 2 3 4 5

7 screens18 clicks2 mins

1 screen1 click3 secs

Before

After

6 7

1

Page 3: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 3Public

Intuitive Screens Enhance Usability

functionality performance user experience

Page 4: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 4Public

We built SAP Screen Personas to address your needs

Streamline my business

processes

Simplify my screens

Help me run my business

better

Reduce the training

requirements for my users

Personalize my screens by role

Make data entry faster and

easier

Page 5: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5Public

SAP Screen Personas improves user productivity

Clicks Screen ElementsMore Simple

Productivity Training Time

Adoption

Page 6: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 6Public

Modernize SAP without disruption

Page 7: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 7Public

SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.

Elevator Pitch

Page 8: SAP Screen Personas 3.0 Oct 2014

Customer Success Stories

Page 9: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 9Public

Customer Need

Project Results

University empowers maintenance workers

Simplify SAP usage for maintenance workers, reduce training needs

Deployed dashboard that provides 1-click access to all day-to-day functionsAutomated tasks to simplify processes

Page 10: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 10Public

The “SAP Screen Personas Bubble” = main cockpit

Page 11: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 11Public

Before: IW33 Service Order – information spread out

Page 12: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 12Public

After: IW33 Service Order – 1 screen with everything on it

Page 13: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 13Public

Customer Need

Project Results

Freescale streamlines access to HR info

Reduce time to access employee data in HR system

Consolidated information from 17 locations to 1 screen

Reduced time to see complete employee record from 3 minutes to 6 seconds

TM

Page 14: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 14Public

Before: HR transaction: 19 screens for full employee view

Page 15: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 15Public

After: SAP Screen Personas consolidates PA30 into 1 screen

12

3

45

7

8 10

11

6

12-17

9

18 19

Page 16: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 16Public

Freescale business success

19Screens of

information now on single screen

5-6Weeks for complete

deployment

6Seconds to render,

compared to 3-4 minutes

170People currently using HR flavor

1Happy Senior VP

Hear from the customer: http://events.sap.com/sapphirenow/en/session/9666

Page 17: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 17Public

Customer Need

Project Results

Aerospace company goes live in one month with Personas

Simple IT help desk without custom programming

Started and finished Personas project in 1 month

Delighted 1000 users with simple, intuitive screens

Page 18: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 18Public

Intuitive “app” feel minimizes employee training

Page 19: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 19Public

Building screens is a small part of the overall process

1 weekMapping business processes

3 daysBuilding Screens

2.5 weeksTesting, Documentation, User Training

Page 20: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 20Public

Seeing is believing

Live Demo

Page 21: SAP Screen Personas 3.0 Oct 2014

Run Simple with SAP Screen Personas

Page 22: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 22Public

Run Simple with SAP Screen Personas 3.0

S i m p l i f y

Decision Making

Business Processes

SAP Usage

Page 23: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 23Public

Run Simple with SAP Screen Personas 3.0

Simplify Decision Making Increase usage of SAP as

system of record so real-time information can drive decisions Accelerate adoption through

a more intuitive user interaction Make SAP more user-

friendly by eliminating need to memorize transactions codes

Simplify SAP Usage Standardize on one

consistent user experience/ theme for all SAP transactions Reduce training

requirements with intuitive interfaces and navigation Embed training content into

screens, including video tutorials, notes, and roll-over help

Simplify Business Processes Streamline business process

into fewer screens Consolidate multiple

transactions, screens, or tabs into one simple screen Automate repetitive actions

or navigation into a single keystroke

Page 24: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 24Public

SAP Screen Personas simplifies the user experience

Simple Design

Simple Operation

Simple Installation

Page 25: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 25Public

One UX, entry point for all SAP applications

Use SAP Screen Personas to modify any Dynpro screen into the Fiori design Launch SAP Screen Personas transactions from the browser, Fiori Launchpad,

NWBC, or SAP Portal

This screen was built using SAP Screen Personas

design

Page 26: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 26Public

Intuitive Suite on SAP HANA experience

Use SAP Screen Personas to simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists

Simplify any of the 10,000+SAP GUI transactions

design

Page 27: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 27Public

Simple path to cloud

Remove SAP GUI dependency (no client install on desktop systems)

Browser-based access to any SAP GUI transaction

design

Page 28: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 28Public

Help your employees do their jobs better

• Number of users• % time spent on data entry• Per user annual salary• Improvement range: 50-200%

Improve user productivity

50 -200% Userproductivity

operation

Page 29: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 29Public

Simplify how people interact with SAP

• Number of duplicate processes• How many can you retire?• Annual maintenance cost• Improvement range: 20-70%

Improve adoptionof business processes

20 -70% Number of Systems

operation

Page 30: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30Public

Make your people feel smarter

• Number of users• % trained annually• Training cost per user• Improvement range: 40-60%

Decrease training costs

40 -60% TrainingCost

operation

Page 31: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 31Public

Reduce rework to make everyone happier

• Number of data entry errors annually• Average cost to correct each error• Improvement range: 10-30%

Increase Data Quality

10 -30% DataQuality

operation

Page 32: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 32Public

Simple installation

• Non-disruptive to IT landscape

• No additional servers required

INSTALLadd-on

APPLYenablement

note

ASSIGNpreconfigured roles to Users

install

Page 33: SAP Screen Personas 3.0 Oct 2014

Implementing Personas

Page 34: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 34Public

SAP Screen Personas is part of a broader UX improvement process

Identify Processes

Simplify Processes

Analyze Data Requirements

Build Screens

Automate Where Appropriate

Page 35: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35Public

The right team ensures a successful project with SAP Screen Personas

Business Process Expert

SAP Screen Personas Expert

Design Expert

Page 36: SAP Screen Personas 3.0 Oct 2014

SAP Screen Personas 3.0 Highlights

Page 37: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 37Public

Introducing SAP Screen Personas 3.0 (now in ramp-up)

Built into SAP GUI for HTML Instant access to personalization through

the Web GUI Full HTML5 editing No Silverlight dependency

JavaScript-based scripting engine Record keystrokes and playback Full looping, nested IF, etc.

Simplified architecture Pushes more functionality to the back-end

to improve performance Easy install with zero client footprint

Page 38: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 38Public

SAP Screen Personas 3.0 architecturePersonalization built into SAP GUI for HTML (Web GUI)

Page 39: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 39Public

Themes set the look and feel for all screens at one time

Page 40: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 40Public

Edit mode lets you modify individual screens

Page 41: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 41Public

Visual enhancements improve usability

Page 42: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 42Public

Merge information from different tabs onto a single screen

Page 43: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 43Public

Scripting improves user productivity

Page 44: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 44Public

Administrative settings give you complete control

Page 45: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 45Public

Migrate existing SAP Screen Personas 2.0 flavors into 3.0

Page 46: SAP Screen Personas 3.0 Oct 2014

Summary

Page 47: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 47Public

SAP Screen Personas: productivity through personalization

Works onSAP GUI (Dynpro Screens)(Windows or Mac desktop, Win 8 tablet)

RequiresBusiness Suite (ECC 6)Kernel 7.21 or higher (version 2.0)Kernel 7.42 or higher (version 3.0 ramp-up)

Not NowWeb Dynpro applications, CRM, SRM, iPad, iPhone, Android

Page 48: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 48Public

More information about SAP Screen Personas

Product Page www.sapscreenpersonas.com

Getting Started resource page scn.sap.com/docs/DOC-54574

Run Simple with SAP Screen Personas 3.0

scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personas

SAP UX on SAP.com

www.sap.com/solution/ux-user-experience/software/overview.html

Page 49: SAP Screen Personas 3.0 Oct 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

Thank you

www.sapscreenpersonas.com