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SAP Screen Personas allows companies to improve user productivity by personalizing their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. You can measure the success of your SAP Screen Personas deployment by: • Less time to complete transactions • Fewer keystrokes to complete transactions • Lower error rate by using simpler screens Learn more at www.sapscreenpersonas.com
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SAP Screen PersonasProductivity through Personalization
Public
October 2014
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2Public
Productivity through PersonalizationExample: VA03 + map enhancement for “ship to” address
1 2 3 4 5
7 screens18 clicks2 mins
1 screen1 click3 secs
Before
After
6 7
1
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 3Public
Intuitive Screens Enhance Usability
functionality performance user experience
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 4Public
We built SAP Screen Personas to address your needs
Streamline my business
processes
Simplify my screens
Help me run my business
better
Reduce the training
requirements for my users
Personalize my screens by role
Make data entry faster and
easier
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5Public
SAP Screen Personas improves user productivity
Clicks Screen ElementsMore Simple
Productivity Training Time
Adoption
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 6Public
Modernize SAP without disruption
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 7Public
SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.
Elevator Pitch
Customer Success Stories
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 9Public
Customer Need
Project Results
University empowers maintenance workers
Simplify SAP usage for maintenance workers, reduce training needs
Deployed dashboard that provides 1-click access to all day-to-day functionsAutomated tasks to simplify processes
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 10Public
The “SAP Screen Personas Bubble” = main cockpit
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 11Public
Before: IW33 Service Order – information spread out
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 12Public
After: IW33 Service Order – 1 screen with everything on it
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 13Public
Customer Need
Project Results
Freescale streamlines access to HR info
Reduce time to access employee data in HR system
Consolidated information from 17 locations to 1 screen
Reduced time to see complete employee record from 3 minutes to 6 seconds
TM
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 14Public
Before: HR transaction: 19 screens for full employee view
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 15Public
After: SAP Screen Personas consolidates PA30 into 1 screen
12
3
45
7
8 10
11
6
12-17
9
18 19
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 16Public
Freescale business success
19Screens of
information now on single screen
5-6Weeks for complete
deployment
6Seconds to render,
compared to 3-4 minutes
170People currently using HR flavor
1Happy Senior VP
Hear from the customer: http://events.sap.com/sapphirenow/en/session/9666
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 17Public
Customer Need
Project Results
Aerospace company goes live in one month with Personas
Simple IT help desk without custom programming
Started and finished Personas project in 1 month
Delighted 1000 users with simple, intuitive screens
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 18Public
Intuitive “app” feel minimizes employee training
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 19Public
Building screens is a small part of the overall process
1 weekMapping business processes
3 daysBuilding Screens
2.5 weeksTesting, Documentation, User Training
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 20Public
Seeing is believing
Live Demo
Run Simple with SAP Screen Personas
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Run Simple with SAP Screen Personas 3.0
S i m p l i f y
Decision Making
Business Processes
SAP Usage
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 23Public
Run Simple with SAP Screen Personas 3.0
Simplify Decision Making Increase usage of SAP as
system of record so real-time information can drive decisions Accelerate adoption through
a more intuitive user interaction Make SAP more user-
friendly by eliminating need to memorize transactions codes
Simplify SAP Usage Standardize on one
consistent user experience/ theme for all SAP transactions Reduce training
requirements with intuitive interfaces and navigation Embed training content into
screens, including video tutorials, notes, and roll-over help
Simplify Business Processes Streamline business process
into fewer screens Consolidate multiple
transactions, screens, or tabs into one simple screen Automate repetitive actions
or navigation into a single keystroke
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 24Public
SAP Screen Personas simplifies the user experience
Simple Design
Simple Operation
Simple Installation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 25Public
One UX, entry point for all SAP applications
Use SAP Screen Personas to modify any Dynpro screen into the Fiori design Launch SAP Screen Personas transactions from the browser, Fiori Launchpad,
NWBC, or SAP Portal
This screen was built using SAP Screen Personas
design
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Intuitive Suite on SAP HANA experience
Use SAP Screen Personas to simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists
Simplify any of the 10,000+SAP GUI transactions
design
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Simple path to cloud
Remove SAP GUI dependency (no client install on desktop systems)
Browser-based access to any SAP GUI transaction
design
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Help your employees do their jobs better
• Number of users• % time spent on data entry• Per user annual salary• Improvement range: 50-200%
Improve user productivity
50 -200% Userproductivity
operation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 29Public
Simplify how people interact with SAP
• Number of duplicate processes• How many can you retire?• Annual maintenance cost• Improvement range: 20-70%
Improve adoptionof business processes
20 -70% Number of Systems
operation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30Public
Make your people feel smarter
• Number of users• % trained annually• Training cost per user• Improvement range: 40-60%
Decrease training costs
40 -60% TrainingCost
operation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 31Public
Reduce rework to make everyone happier
• Number of data entry errors annually• Average cost to correct each error• Improvement range: 10-30%
Increase Data Quality
10 -30% DataQuality
operation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 32Public
Simple installation
• Non-disruptive to IT landscape
• No additional servers required
INSTALLadd-on
APPLYenablement
note
ASSIGNpreconfigured roles to Users
install
Implementing Personas
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 34Public
SAP Screen Personas is part of a broader UX improvement process
Identify Processes
Simplify Processes
Analyze Data Requirements
Build Screens
Automate Where Appropriate
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35Public
The right team ensures a successful project with SAP Screen Personas
Business Process Expert
SAP Screen Personas Expert
Design Expert
SAP Screen Personas 3.0 Highlights
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 37Public
Introducing SAP Screen Personas 3.0 (now in ramp-up)
Built into SAP GUI for HTML Instant access to personalization through
the Web GUI Full HTML5 editing No Silverlight dependency
JavaScript-based scripting engine Record keystrokes and playback Full looping, nested IF, etc.
Simplified architecture Pushes more functionality to the back-end
to improve performance Easy install with zero client footprint
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 38Public
SAP Screen Personas 3.0 architecturePersonalization built into SAP GUI for HTML (Web GUI)
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 39Public
Themes set the look and feel for all screens at one time
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 40Public
Edit mode lets you modify individual screens
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 41Public
Visual enhancements improve usability
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 42Public
Merge information from different tabs onto a single screen
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 43Public
Scripting improves user productivity
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 44Public
Administrative settings give you complete control
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 45Public
Migrate existing SAP Screen Personas 2.0 flavors into 3.0
Summary
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 47Public
SAP Screen Personas: productivity through personalization
Works onSAP GUI (Dynpro Screens)(Windows or Mac desktop, Win 8 tablet)
RequiresBusiness Suite (ECC 6)Kernel 7.21 or higher (version 2.0)Kernel 7.42 or higher (version 3.0 ramp-up)
Not NowWeb Dynpro applications, CRM, SRM, iPad, iPhone, Android
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 48Public
More information about SAP Screen Personas
Product Page www.sapscreenpersonas.com
Getting Started resource page scn.sap.com/docs/DOC-54574
Run Simple with SAP Screen Personas 3.0
scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personas
SAP UX on SAP.com
www.sap.com/solution/ux-user-experience/software/overview.html
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
www.sapscreenpersonas.com