Enterprise Asset Management -

SAP for Utilities Roadmap and New Solution

Features

Bernd Keller

Head of Solution Management

Industry Business Unit Utilities

copy 2011 SAP AG All rights reserved 22This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP SAP has no obligation to pursue any course of business outlined in this

document or any related presentation or to develop or release any functionality mentioned therein This

document or any related presentation and SAPs strategy and possible future developments products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice The information in this document is not a commitment promise or legal

obligation to deliver any material code or functionality This document is provided without a warranty of any

kind either express or implied including but not limited to the implied warranties of merchantability fitness

for a particular purpose or non-infringement This document is for informational purposes and may not be

incorporated into a contract SAP assumes no responsibility for errors or omissions in this document except

if such damages were caused by SAPacutes willful misconduct or gross negligence

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations Readers are cautioned not to place undue reliance on these forward-

looking statements which speak only as of their dates and they should not be relied upon in making

purchasing decisions

Legal disclaimer

copy 2011 SAP AG All rights reserved 33This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 44This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

The changing market environment and the need to introduce new technologies drive

Utility companies to constantly adapt their business processes and IT landscape

Government Regulations

Assets Operation and Maintenance

TechnicalInnovation

MarketEnvironment

Emissions Regulations to

address climate change

Promotion of sustainable

energy supply and

energy efficiency

Definition of market rules

and cost levels

Enhanced regulatory

reporting rules

Smart grid

Advanced meter

infrastructure

Distributed generation

and Virtual Power plants

Renewable energy

Electric vehicles

Reliable and safe energy

supply in spite of new

challenges

Declining maintenance

budget

Aging assets and wok

force

Unbundling of energy

markets

Collaboration with

various market

participants

New products and

product bundling

Key Trends Are Driving Change in the

Utility Industry

copy 2011 SAP AG All rights reserved 55This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

What will be the Energy mix of the future

Fossil

will stay the major primary energy source

for electric generation

New technologies will reduce CO2

Nuclear

will play important role in CO2 reduction

strategies

Renewables

Pushed by many regions across the globe

(eg Europe (202020) )

Increase in renewables will not compensate

for overall increase in demand

Source Figures and Fact Electicity Generation 20092010 VGB PowerTech

copy 2011 SAP AG All rights reserved 66This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 22This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP SAP has no obligation to pursue any course of business outlined in this

document or any related presentation or to develop or release any functionality mentioned therein This

document or any related presentation and SAPs strategy and possible future developments products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice The information in this document is not a commitment promise or legal

obligation to deliver any material code or functionality This document is provided without a warranty of any

kind either express or implied including but not limited to the implied warranties of merchantability fitness

for a particular purpose or non-infringement This document is for informational purposes and may not be

incorporated into a contract SAP assumes no responsibility for errors or omissions in this document except

if such damages were caused by SAPacutes willful misconduct or gross negligence

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations Readers are cautioned not to place undue reliance on these forward-

looking statements which speak only as of their dates and they should not be relied upon in making

purchasing decisions

Legal disclaimer

copy 2011 SAP AG All rights reserved 33This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 44This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

The changing market environment and the need to introduce new technologies drive

Utility companies to constantly adapt their business processes and IT landscape

Government Regulations

Assets Operation and Maintenance

TechnicalInnovation

MarketEnvironment

Emissions Regulations to

address climate change

Promotion of sustainable

energy supply and

energy efficiency

Definition of market rules

and cost levels

Enhanced regulatory

reporting rules

Smart grid

Advanced meter

infrastructure

Distributed generation

and Virtual Power plants

Renewable energy

Electric vehicles

Reliable and safe energy

supply in spite of new

challenges

Declining maintenance

budget

Aging assets and wok

force

Unbundling of energy

markets

Collaboration with

various market

participants

New products and

product bundling

Key Trends Are Driving Change in the

Utility Industry

copy 2011 SAP AG All rights reserved 55This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

What will be the Energy mix of the future

Fossil

will stay the major primary energy source

for electric generation

New technologies will reduce CO2

Nuclear

will play important role in CO2 reduction

strategies

Renewables

Pushed by many regions across the globe

(eg Europe (202020) )

Increase in renewables will not compensate

for overall increase in demand

Source Figures and Fact Electicity Generation 20092010 VGB PowerTech

copy 2011 SAP AG All rights reserved 66This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 33This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 44This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

The changing market environment and the need to introduce new technologies drive

Utility companies to constantly adapt their business processes and IT landscape

Government Regulations

Assets Operation and Maintenance

TechnicalInnovation

MarketEnvironment

Emissions Regulations to

address climate change

Promotion of sustainable

energy supply and

energy efficiency

Definition of market rules

and cost levels

Enhanced regulatory

reporting rules

Smart grid

Advanced meter

infrastructure

Distributed generation

and Virtual Power plants

Renewable energy

Electric vehicles

Reliable and safe energy

supply in spite of new

challenges

Declining maintenance

budget

Aging assets and wok

force

Unbundling of energy

markets

Collaboration with

various market

participants

New products and

product bundling

Key Trends Are Driving Change in the

Utility Industry

copy 2011 SAP AG All rights reserved 55This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

What will be the Energy mix of the future

Fossil

will stay the major primary energy source

for electric generation

New technologies will reduce CO2

Nuclear

will play important role in CO2 reduction

strategies

Renewables

Pushed by many regions across the globe

(eg Europe (202020) )

Increase in renewables will not compensate

for overall increase in demand

Source Figures and Fact Electicity Generation 20092010 VGB PowerTech

copy 2011 SAP AG All rights reserved 66This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 44This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

The changing market environment and the need to introduce new technologies drive

Utility companies to constantly adapt their business processes and IT landscape

Government Regulations

Assets Operation and Maintenance

TechnicalInnovation

MarketEnvironment

Emissions Regulations to

address climate change

Promotion of sustainable

energy supply and

energy efficiency

Definition of market rules

and cost levels

Enhanced regulatory

reporting rules

Smart grid

Advanced meter

infrastructure

Distributed generation

and Virtual Power plants

Renewable energy

Electric vehicles

Reliable and safe energy

supply in spite of new

challenges

Declining maintenance

budget

Aging assets and wok

force

Unbundling of energy

markets

Collaboration with

various market

participants

New products and

product bundling

Key Trends Are Driving Change in the

Utility Industry

copy 2011 SAP AG All rights reserved 55This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

What will be the Energy mix of the future

Fossil

will stay the major primary energy source

for electric generation

New technologies will reduce CO2

Nuclear

will play important role in CO2 reduction

strategies

Renewables

Pushed by many regions across the globe

(eg Europe (202020) )

Increase in renewables will not compensate

for overall increase in demand

Source Figures and Fact Electicity Generation 20092010 VGB PowerTech

copy 2011 SAP AG All rights reserved 66This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 55This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

What will be the Energy mix of the future

Fossil

will stay the major primary energy source

for electric generation

New technologies will reduce CO2

Nuclear

will play important role in CO2 reduction

strategies

Renewables

Pushed by many regions across the globe

(eg Europe (202020) )

Increase in renewables will not compensate

for overall increase in demand

Source Figures and Fact Electicity Generation 20092010 VGB PowerTech

copy 2011 SAP AG All rights reserved 66This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 66This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 77This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Value Chain (Supply)

Generation Transmission amp DistributionEnergy Value Chain (Demand)

Process and Delivery

Utilities Industry Ecosystem

Which area are we talking

Settlement

Generation

Transmission

Distribution Meter Operation

Consumer

Transaction Exchange

Integrated Utility

Retail Energy Supplier

copy 2011 SAP AG All rights reserved 88This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP for Utilities Solution MapGeneration

Fuel Management

Generation

Plant Life Cycle Management

Plant Operation

Environmental and Operational Compliance

Resource Management

Energy Capital Management

Enterprise Management and Support

CPM GRC Environment Compliance BI MII

copy 2011 SAP AG All rights reserved 99This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP for Utilities Solution Map Transmission and Distribution

Grid Life Cycle Management

Resource Management

Meter Reading Services

Energy Capital Management

Customer Service Management

Enterprise Management and Support

CPM GRC Environment Compliance BI

Meter Operation ServicesTransmission amp

Distribution

Billing of Energy amp Transmission Services

Customer Financials Management

Collaborative Services amp Intercompany Data Exchange

copy 2011 SAP AG All rights reserved 1010This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management

Scope Definition

SAP supports organizations to efficiently and sustainably manage the whole lifecycle

of physical assets in terms of performance risks and expenditures to achieve and

maintain the stated business objectives

Integrated end-to-end processes

Easily deployable in modular implementable steps

Leveraging the SAP Business Suite and other parts of the SAP portfolio

Operate MaintainPlan amp

Design

Procure

amp Build

Com-

mission

Decom-

mission

Asset Visibility

and Performance

Planning Building and

Commissioning Assets

Optimized Asset

Operations and Maintenance

Asset Safety and Compliance

Real Estate Lifecycle Management

MRO Procurement amp Inventory

Asset Maintenance

Financial Optimization amp Reliability Reporting

Inspection amp Calibration

Human Resources

RFID and Mobile

Devices

Asset Health Monitoring

MaterialsRequirements

Planning

Project Management

Core Financials

copy 2011 SAP AG All rights reserved 1111This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

5 Summary

copy 2011 SAP AG All rights reserved 1212This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management (EAM) -

SAP ERP 60 Development Roadmap

USER INTERFACES

SIMPLIFICATION

ENTERPRISE SOA

NEW FUNCTIONALITY

Q4 2006

EAM Roles UI

Customer

Fact Sheet

MES

Integration

1

Q3 2007

EAM Roles UI

Maintenance

Processing

(eSOA

Bundles)

Compatible

Units

Configuration

Control

Maintenance

Planning

2

Q4 2007

WCM

Maintenance

Processing

Shift Mgmt

Take over

Hand over

Pool Asset

Management

3

Q4 2008

User

Experience

Maintenance

Processing

WCM

Fleet Mgmt

Inspections

RotablesMgmt

4

Q4 2010

Maintenance

process Suite

Harmonization

New eSOA

bundles

WCM

Operation Account

Assignment

Linear Asset Mgmt

PPM EHS

Traders and

Schedulers

Workbench

Business Suite 7

Innovations 2010

INDUSTRY RETROFITS

Enhancement

Packages

Innovations

Integration of

Warranty

Management

to PM Order

copy 2011 SAP AG All rights reserved 1313This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Improve Maintenance Efficiency

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

User Experience

Innovations 2010 delivers

User interface (UI) simplification and

visualization for maintenance

technicians

Mobile maintenance platform

Linear Assets

Innovations 2010 delivers support of

linear assets and operation account

assignment

Work Permit Management

Innovations 2010 provides enhanced

functionality for the handling of work

permits

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 99This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP for Utilities Solution Map Transmission and Distribution

Grid Life Cycle Management

Resource Management

Meter Reading Services

Energy Capital Management

Customer Service Management

Enterprise Management and Support

CPM GRC Environment Compliance BI

Meter Operation ServicesTransmission amp

Distribution

Billing of Energy amp Transmission Services

Customer Financials Management

Collaborative Services amp Intercompany Data Exchange

copy 2011 SAP AG All rights reserved 1010This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management

Scope Definition

SAP supports organizations to efficiently and sustainably manage the whole lifecycle

of physical assets in terms of performance risks and expenditures to achieve and

maintain the stated business objectives

Integrated end-to-end processes

Easily deployable in modular implementable steps

Leveraging the SAP Business Suite and other parts of the SAP portfolio

Operate MaintainPlan amp

Design

Procure

amp Build

Com-

mission

Decom-

mission

Asset Visibility

and Performance

Planning Building and

Commissioning Assets

Optimized Asset

Operations and Maintenance

Asset Safety and Compliance

Real Estate Lifecycle Management

MRO Procurement amp Inventory

Asset Maintenance

Financial Optimization amp Reliability Reporting

Inspection amp Calibration

Human Resources

RFID and Mobile

Devices

Asset Health Monitoring

MaterialsRequirements

Planning

Project Management

Core Financials

copy 2011 SAP AG All rights reserved 1111This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

5 Summary

copy 2011 SAP AG All rights reserved 1212This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management (EAM) -

SAP ERP 60 Development Roadmap

USER INTERFACES

SIMPLIFICATION

ENTERPRISE SOA

NEW FUNCTIONALITY

Q4 2006

EAM Roles UI

Customer

Fact Sheet

MES

Integration

1

Q3 2007

EAM Roles UI

Maintenance

Processing

(eSOA

Bundles)

Compatible

Units

Configuration

Control

Maintenance

Planning

2

Q4 2007

WCM

Maintenance

Processing

Shift Mgmt

Take over

Hand over

Pool Asset

Management

3

Q4 2008

User

Experience

Maintenance

Processing

WCM

Fleet Mgmt

Inspections

RotablesMgmt

4

Q4 2010

Maintenance

process Suite

Harmonization

New eSOA

bundles

WCM

Operation Account

Assignment

Linear Asset Mgmt

PPM EHS

Traders and

Schedulers

Workbench

Business Suite 7

Innovations 2010

INDUSTRY RETROFITS

Enhancement

Packages

Innovations

Integration of

Warranty

Management

to PM Order

copy 2011 SAP AG All rights reserved 1313This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Improve Maintenance Efficiency

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

User Experience

Innovations 2010 delivers

User interface (UI) simplification and

visualization for maintenance

technicians

Mobile maintenance platform

Linear Assets

Innovations 2010 delivers support of

linear assets and operation account

assignment

Work Permit Management

Innovations 2010 provides enhanced

functionality for the handling of work

permits

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1010This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management

Scope Definition

SAP supports organizations to efficiently and sustainably manage the whole lifecycle

of physical assets in terms of performance risks and expenditures to achieve and

maintain the stated business objectives

Integrated end-to-end processes

Easily deployable in modular implementable steps

Leveraging the SAP Business Suite and other parts of the SAP portfolio

Operate MaintainPlan amp

Design

Procure

amp Build

Com-

mission

Decom-

mission

Asset Visibility

and Performance

Planning Building and

Commissioning Assets

Optimized Asset

Operations and Maintenance

Asset Safety and Compliance

Real Estate Lifecycle Management

MRO Procurement amp Inventory

Asset Maintenance

Financial Optimization amp Reliability Reporting

Inspection amp Calibration

Human Resources

RFID and Mobile

Devices

Asset Health Monitoring

MaterialsRequirements

Planning

Project Management

Core Financials

copy 2011 SAP AG All rights reserved 1111This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

5 Summary

copy 2011 SAP AG All rights reserved 1212This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management (EAM) -

SAP ERP 60 Development Roadmap

USER INTERFACES

SIMPLIFICATION

ENTERPRISE SOA

NEW FUNCTIONALITY

Q4 2006

EAM Roles UI

Customer

Fact Sheet

MES

Integration

1

Q3 2007

EAM Roles UI

Maintenance

Processing

(eSOA

Bundles)

Compatible

Units

Configuration

Control

Maintenance

Planning

2

Q4 2007

WCM

Maintenance

Processing

Shift Mgmt

Take over

Hand over

Pool Asset

Management

3

Q4 2008

User

Experience

Maintenance

Processing

WCM

Fleet Mgmt

Inspections

RotablesMgmt

4

Q4 2010

Maintenance

process Suite

Harmonization

New eSOA

bundles

WCM

Operation Account

Assignment

Linear Asset Mgmt

PPM EHS

Traders and

Schedulers

Workbench

Business Suite 7

Innovations 2010

INDUSTRY RETROFITS

Enhancement

Packages

Innovations

Integration of

Warranty

Management

to PM Order

copy 2011 SAP AG All rights reserved 1313This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Improve Maintenance Efficiency

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

User Experience

Innovations 2010 delivers

User interface (UI) simplification and

visualization for maintenance

technicians

Mobile maintenance platform

Linear Assets

Innovations 2010 delivers support of

linear assets and operation account

assignment

Work Permit Management

Innovations 2010 provides enhanced

functionality for the handling of work

permits

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1111This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

5 Summary

copy 2011 SAP AG All rights reserved 1212This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management (EAM) -

SAP ERP 60 Development Roadmap

USER INTERFACES

SIMPLIFICATION

ENTERPRISE SOA

NEW FUNCTIONALITY

Q4 2006

EAM Roles UI

Customer

Fact Sheet

MES

Integration

1

Q3 2007

EAM Roles UI

Maintenance

Processing

(eSOA

Bundles)

Compatible

Units

Configuration

Control

Maintenance

Planning

2

Q4 2007

WCM

Maintenance

Processing

Shift Mgmt

Take over

Hand over

Pool Asset

Management

3

Q4 2008

User

Experience

Maintenance

Processing

WCM

Fleet Mgmt

Inspections

RotablesMgmt

4

Q4 2010

Maintenance

process Suite

Harmonization

New eSOA

bundles

WCM

Operation Account

Assignment

Linear Asset Mgmt

PPM EHS

Traders and

Schedulers

Workbench

Business Suite 7

Innovations 2010

INDUSTRY RETROFITS

Enhancement

Packages

Innovations

Integration of

Warranty

Management

to PM Order

copy 2011 SAP AG All rights reserved 1313This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Improve Maintenance Efficiency

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

User Experience

Innovations 2010 delivers

User interface (UI) simplification and

visualization for maintenance

technicians

Mobile maintenance platform

Linear Assets

Innovations 2010 delivers support of

linear assets and operation account

assignment

Work Permit Management

Innovations 2010 provides enhanced

functionality for the handling of work

permits

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1212This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Enterprise Asset Management (EAM) -

SAP ERP 60 Development Roadmap

USER INTERFACES

SIMPLIFICATION

ENTERPRISE SOA

NEW FUNCTIONALITY

Q4 2006

EAM Roles UI

Customer

Fact Sheet

MES

Integration

1

Q3 2007

EAM Roles UI

Maintenance

Processing

(eSOA

Bundles)

Compatible

Units

Configuration

Control

Maintenance

Planning

2

Q4 2007

WCM

Maintenance

Processing

Shift Mgmt

Take over

Hand over

Pool Asset

Management

3

Q4 2008

User

Experience

Maintenance

Processing

WCM

Fleet Mgmt

Inspections

RotablesMgmt

4

Q4 2010

Maintenance

process Suite

Harmonization

New eSOA

bundles

WCM

Operation Account

Assignment

Linear Asset Mgmt

PPM EHS

Traders and

Schedulers

Workbench

Business Suite 7

Innovations 2010

INDUSTRY RETROFITS

Enhancement

Packages

Innovations

Integration of

Warranty

Management

to PM Order

copy 2011 SAP AG All rights reserved 1313This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Improve Maintenance Efficiency

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

User Experience

Innovations 2010 delivers

User interface (UI) simplification and

visualization for maintenance

technicians

Mobile maintenance platform

Linear Assets

Innovations 2010 delivers support of

linear assets and operation account

assignment

Work Permit Management

Innovations 2010 provides enhanced

functionality for the handling of work

permits

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1313This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Improve Maintenance Efficiency

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

User Experience

Innovations 2010 delivers

User interface (UI) simplification and

visualization for maintenance

technicians

Mobile maintenance platform

Linear Assets

Innovations 2010 delivers support of

linear assets and operation account

assignment

Work Permit Management

Innovations 2010 provides enhanced

functionality for the handling of work

permits

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1414This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifies the life of the maintenance worker on the shop floor by better supporting him in his most common tasks

Reduces time at the screen increases ldquowrench timerdquo

Reduces complexity and easier access to all relevant information reduces risk of errors and rework

Adoption by maintenance workers helps ensure complete maintenance history and enables effective analytics

User-friendly launch pad for relevant functions

Job list a consolidated view of maintenance work

Confirmation a consolidated view of jobconfirmation

Information center one-point access for object information

Asset viewer display of object information in a structured view

Enterprise search high-speed search across object types including text and attributes

Simplify maintenance execution processes on the shop floor

SAP Business Suite 7 Innovations

2010 provides a simplified UI for maintenance workers

Easy access to relevant information

Job concept with unified look and feel

Simple deployment in SAP NetWeaver Business Client software

Simplifications in Enterprise Asset Management (EAM)

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1515This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Overview

Job List with Jobs

Information Center

Job Card

Confirmation List with

Assigned Jobs to User

Enterprise Search

EAM Launch Pad

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1616This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

My Objects Asset Viewer

Personalized Data

Search Criteria Combination of Object type and search string

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1717This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information Center

Asset Viewer ndash Search Result

The Asset Viewer displays detailed information about maintenance-related objects

It provides additional support while carrying out maintenance work

Additional Information

Search Results

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1818This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Simplifications in Enterprise Asset Management Enterprise Search

High-speed search across object

types including text and attributes

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 1919This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Comprehensive support for

linear assets which enables

companies to efficiently manage

additional business areas in

SAP Enterprise Asset

Management

Increased asset capability and

availability low performance in

any linear section can have

great impact on overall

throughput

Support of work orders that

involve multiple departments

work centers and separate cost

collectors

Enhancement of technical

objects functions (functional

location and equipment) and

classification system to support

the definition of a linear asset

Enhancement of work order

processing to support linear

work definition including work

orders confirmations and

maintenance plans

Enhancement of notifications

measurement points counters

and measurement documents to

support linear information

Reports for all of the above

Account assignment on work

order operation level

Linear Asset Management and Operation Account Assignment

Linear asset management and

operation account assignment

SAP Business Suite 7 Innovations 2010

provides linear asset management

functionality within the SAP Enterprise

Asset Management solution

For assets that extend over large

distances rather than following hierarchical plant structures ndash for

example

Pipelines

Roads

Power distribution lines

Rail tracks

Linear modeling and asset

identification by spatial attributes for

condition monitoring order

management and analytics

Solution Enhancements Key Benefits

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2020This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP Linear Asset Management

Need to manage linear assets as a

continuous asset with dynamic

segmentation

Supporting ways to identify location

information

Eg describe pipelines (Water Gas etc)

by Milekm Point GIS Locations for

access transmission towers markers etc

Linear aspects considered for

Data modeling

Inspections processing

Condition monitoring

Maintenance and Repair

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2121This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

There has always been a need to cost out individual tasks during

maintenance while keeping the aggregated total for the entire job

especially in Service Industries

There is also a need from external bodies (regulators legal requirements)

to capture costs on a detailed level and report them in categories that are

not part of the companies‟ overall business strategy

The Operation Account Assignment (OAA) solution allows for a single

order with cost objects at the operation level Each of the processes

available for the header are now available at the operation

An order must be header based or operation based costing There is no

ability to have mixed mode costing

The need for detailed costing

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2222This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operation Account Assignment

Planning and managing costs on operation level

Manage costs on individual maintenance task level while keeping the aggregated

total for an entire job

Support regulatory Compliance

Differentiate between Capital expenses and Operational Expenses without

changing the business process

Order

operation

operation

operation

Order

operation

operation

operationord

er

ord

er

+

op

era

tio

n

Time

confirmation

Inventory

management

Procurement

(material and

services)

GL

postings

costs

plan

actual

costs

plan

actual

costs

plan

actual

costs

plan

actual

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2323This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Working with different levels of work permits

List processing with flexible approval processes

Flexible screen layout for work permits

Flexible screen layout for header information of valve amp blind listtagging list

Full integration into the EAM Maintenance work order cycle

New Work Permit Management functionality as part of SAP Work Clearance Management (SAP WCM)

SAP Business Suite 7 Innovations

2010 provides enhanced functionality for the handling of work permits

Work Permit Management functionality to ensure that potentially hazardous routine and non-routine work can be carried out safely

Integrated approach for Plant MaintenanceWork PermitsLockout amp Tagout

Work Permit Management

Solution Enhancements Key Benefits

Easy to learn amp use

Improved collaboration of all involved departments (eg maintenance operations HSE function)

Standardized procedures

Workflow support for work permit applications and approvals

Open architectural model

Authorization Process

Support of industry specific work permit requirements (flexible customizing)

Optimized Asset Operations and Maintenance

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2424This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Proactively Manage Environment Health and Safety Risks

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Enhancements delivered with Innovations 2010

Incident Management and

Emissions Management

Innovations 2010 delivers

New user-friendly incident recording and

reporting features in the SAP

Environment Health and Safety

Management (SAP EHS Management)

application

Equation library for emissions calculations

and regulatory reporting templates in the

SAP EHS Management application

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2525This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Incident Management Initial Incident Recording

Guided configurable activity leads

through every data-entry step After

completion of data entry and based on

the existing information of the user the

user can submit the entries and print the

input on a data sheet

Asset Safety and Compliance

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2626This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Asset Safety and Compliance

Incident Management Incident Processing

All relevant data is displayed

in a configurable structured

and user-friendly way

Incident manager will be

supported by several process

improvements

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2727This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

DecommissionMaintainOperateCommissionProcure and

Build

Plan and

Design

Whatrsquos New in Asset Management

Prioritize Investments and Balance Resources

Planning Building and Commissioning Assets

Optimized Asset Operations and Maintenance

Asset Safety and Compliance

Capital Projects and Portfolio

Management

With Innovations 2010 you can

Create projects directly from portfolio

management

Have portfolio items aligned with the

work breakdown structure

Enhancements delivered with Innovations 2010

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2828This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Project Planning with SAP solutions

Utilities Example

CU OrderCU design

Technical objectCompatible Unit

Construction

measure

Project definition

WBS elementBase planning

Object (BPO)

Network

Activity

IM Program

IM Position

Portfolio

Portfolio Bucket

Portfolio Item

cProject Project

WBS element

(statistical)

CU order operation

lon

g te

rm p

lan

nin

gm

id te

rm

pla

nnin

gd

eta

iled

pla

nn

ing

an

d e

xe

cu

tio

n

SAP Project and

Portfolio

Management

SAP Project System

SAP Plant Maintenance

(incl Compatible Units)

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 2929This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Information-Powered Project Integration

OthersSAP Project Mgmt

cProjects

PS

Enterprise

Portfolio Management

Portfolio AnalyticsPortfolio Management

Ag

gre

gate

Init

iate

Integrate

ldquoCore enterprise

processes amp

activitiesrdquo

Operations - Level

ldquoProject management

and executionrdquo

Project- Level

ldquoManaging and

monitoring the

portfolio amp programsrdquo

Portfolio Level

Resources

Time

HR

Financial data

FICO

Project

System

Logistics

MM

PP

copy 2011 SAP AG All rights reserved 3030This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Agenda

1 Utility trends

2 SAP for Utilities

3 New Solution features Innovations 2010

4 Beyond Today

copy 2011 SAP AG All rights reserved 3131This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

2003 2004 2005 2006 2007 2008 2009 2010

Mobile Asset Management SAP

copy SAP

MAM 10

MAM 20

MAM 25

MAM 30

MAU 30

MAU 10

Syclo Smart Work

Manager

(Co-Innovation)

NWM 71 (DOE)

Custom Framework

Sybase Unwired

Platform (SUP)

based Solutions

copy 2011 SAP AG All rights reserved 3232This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Mobilizing SAP and Other Apps with Mobile Platform from

SAP and Sybase

Third-Party Apps

Sybase Unwired Platform

Mobile Applications

SAP Partners Custom

SAP Business Suite

NetWeaver Integration

NetWeaver CompositionBusiness Objects

IndustryAdd-OnCRM SRM SCM PLM ERP

copy 2011 SAP AG All rights reserved 3131This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

2003 2004 2005 2006 2007 2008 2009 2010

Mobile Asset Management SAP

copy SAP

MAM 10

MAM 20

MAM 25

MAM 30

MAU 30

MAU 10

Syclo Smart Work

Manager

(Co-Innovation)

NWM 71 (DOE)

Custom Framework

Sybase Unwired

Platform (SUP)

based Solutions

copy 2011 SAP AG All rights reserved 3232This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Mobilizing SAP and Other Apps with Mobile Platform from

SAP and Sybase

Third-Party Apps

Sybase Unwired Platform

Mobile Applications

SAP Partners Custom

SAP Business Suite

NetWeaver Integration

NetWeaver CompositionBusiness Objects

IndustryAdd-OnCRM SRM SCM PLM ERP

copy 2011 SAP AG All rights reserved 3232This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Mobilizing SAP and Other Apps with Mobile Platform from

SAP and Sybase

Third-Party Apps

Sybase Unwired Platform

Mobile Applications

SAP Partners Custom

SAP Business Suite

NetWeaver Integration

NetWeaver CompositionBusiness Objects

IndustryAdd-OnCRM SRM SCM PLM ERP

copy 2011 SAP AG All rights reserved 3333This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Geo-Workcenter

copy 2011 SAP AG All rights reserved 3434This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Visualization of Linear Assets

Display of Maintenance Orders (and other documents)

copy 2011 SAP AG All rights reserved 3535This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operations Aware Wind Farm Management based on

SAP Visual Business

copy 2011 SAP AG All rights reserved 3636This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Integration of Operation Technology with

SAP EAM

Direct Navigation to Asset Viewer

copy 2011 SAP AG All rights reserved 3737This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Maintenance Execution Job Card with Safety Measures

copy 2011 SAP AG All rights reserved 3838This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP ERP CS for IS-U

copy SAP 2010 SAP

Create IS-U Service Order

Overview

Status Priority

Order

Contact person

Sold-to party

Description

Type

Basic Start

Basic End

Functional Location

Equipment

Serial No

Material

Plant Work center

Name

Phone

E-mail

34534531 Very High

Werner Noske1

Repair OrderUAPT

20090925 103000

20090926 113000

100023712

Gabi Noske

Appointment Scheduling

Open

Meter makes noise U003 CUSTSERV

Thu 09102009

Fri 09102009

Mo 09132009

Tue 09142009

Capacity requirement 60 min SERVProfile

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

copy 2011 SAP AG All rights reserved 3434This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Visualization of Linear Assets

Display of Maintenance Orders (and other documents)

copy 2011 SAP AG All rights reserved 3535This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operations Aware Wind Farm Management based on

SAP Visual Business

copy 2011 SAP AG All rights reserved 3636This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Integration of Operation Technology with

SAP EAM

Direct Navigation to Asset Viewer

copy 2011 SAP AG All rights reserved 3737This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Maintenance Execution Job Card with Safety Measures

copy 2011 SAP AG All rights reserved 3838This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP ERP CS for IS-U

copy SAP 2010 SAP

Create IS-U Service Order

Overview

Status Priority

Order

Contact person

Sold-to party

Description

Type

Basic Start

Basic End

Functional Location

Equipment

Serial No

Material

Plant Work center

Name

Phone

E-mail

34534531 Very High

Werner Noske1

Repair OrderUAPT

20090925 103000

20090926 113000

100023712

Gabi Noske

Appointment Scheduling

Open

Meter makes noise U003 CUSTSERV

Thu 09102009

Fri 09102009

Mo 09132009

Tue 09142009

Capacity requirement 60 min SERVProfile

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

copy 2011 SAP AG All rights reserved 3535This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Operations Aware Wind Farm Management based on

SAP Visual Business

copy 2011 SAP AG All rights reserved 3636This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Integration of Operation Technology with

SAP EAM

Direct Navigation to Asset Viewer

copy 2011 SAP AG All rights reserved 3737This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Maintenance Execution Job Card with Safety Measures

copy 2011 SAP AG All rights reserved 3838This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP ERP CS for IS-U

copy SAP 2010 SAP

Create IS-U Service Order

Overview

Status Priority

Order

Contact person

Sold-to party

Description

Type

Basic Start

Basic End

Functional Location

Equipment

Serial No

Material

Plant Work center

Name

Phone

E-mail

34534531 Very High

Werner Noske1

Repair OrderUAPT

20090925 103000

20090926 113000

100023712

Gabi Noske

Appointment Scheduling

Open

Meter makes noise U003 CUSTSERV

Thu 09102009

Fri 09102009

Mo 09132009

Tue 09142009

Capacity requirement 60 min SERVProfile

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

copy 2011 SAP AG All rights reserved 3636This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Integration of Operation Technology with

SAP EAM

Direct Navigation to Asset Viewer

copy 2011 SAP AG All rights reserved 3737This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Maintenance Execution Job Card with Safety Measures

copy 2011 SAP AG All rights reserved 3838This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP ERP CS for IS-U

copy SAP 2010 SAP

Create IS-U Service Order

Overview

Status Priority

Order

Contact person

Sold-to party

Description

Type

Basic Start

Basic End

Functional Location

Equipment

Serial No

Material

Plant Work center

Name

Phone

E-mail

34534531 Very High

Werner Noske1

Repair OrderUAPT

20090925 103000

20090926 113000

100023712

Gabi Noske

Appointment Scheduling

Open

Meter makes noise U003 CUSTSERV

Thu 09102009

Fri 09102009

Mo 09132009

Tue 09142009

Capacity requirement 60 min SERVProfile

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

copy 2011 SAP AG All rights reserved 3737This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Maintenance Execution Job Card with Safety Measures

copy 2011 SAP AG All rights reserved 3838This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP ERP CS for IS-U

copy SAP 2010 SAP

Create IS-U Service Order

Overview

Status Priority

Order

Contact person

Sold-to party

Description

Type

Basic Start

Basic End

Functional Location

Equipment

Serial No

Material

Plant Work center

Name

Phone

E-mail

34534531 Very High

Werner Noske1

Repair OrderUAPT

20090925 103000

20090926 113000

100023712

Gabi Noske

Appointment Scheduling

Open

Meter makes noise U003 CUSTSERV

Thu 09102009

Fri 09102009

Mo 09132009

Tue 09142009

Capacity requirement 60 min SERVProfile

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

copy 2011 SAP AG All rights reserved 3838This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

SAP ERP CS for IS-U

copy SAP 2010 SAP

Create IS-U Service Order

Overview

Status Priority

Order

Contact person

Sold-to party

Description

Type

Basic Start

Basic End

Functional Location

Equipment

Serial No

Material

Plant Work center

Name

Phone

E-mail

34534531 Very High

Werner Noske1

Repair OrderUAPT

20090925 103000

20090926 113000

100023712

Gabi Noske

Appointment Scheduling

Open

Meter makes noise U003 CUSTSERV

Thu 09102009

Fri 09102009

Mo 09132009

Tue 09142009

Capacity requirement 60 min SERVProfile

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

copy 2011 SAP AG All rights reserved 4040This presentation and SAPbdquos strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice This document isprovided without a warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non-infringement

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom

Contact

Bernd KellerHead of Solution Management

Industry Business Unit Utilities

SAP AG

Dietmar-Hopp-Allee 16

69190 Walldorf

T +4962277-66519

F +4962277-801805

berndkellersapcom

wwwsapcom