July 2009 1

2 3 4 5 6 7 8 91011

Security & Safety for Wandering Residents

By Sally Fur

Residents with memory loss can lose the ability to recognize familiar places, to communicate, remember their own name or the unit they live on. They may leave their unit, become confused and wander away from the building and campus putting their safety at risk.

In addition to the yellow wandering shirt/patch program, the Veterans Centre has upgraded the existing patient wandering security system and added additional security measures, including new security bracelets for all high-risk wandering residents.

All elevators as well as the main front entrances and exits in K and L wing have been equipped with special security features to help keep our residents safe and secure. Please take a moment to familiarize yourself with the main features of the new security system that are outlined in a bright yellow information card available on the brochure stand on the ground floor near the physiotherapy gym.

Staff or family members escorting a resident who is wearing a security bracelet outside of the Sunnybrook Veterans Centre must exit and re-enter using either the L-wing or K-wing main entrances. In order to bypass the alarm at these two main entrances, a Sunnybrook access card is required.

Family members may obtain their own access card from the Sunnybrook Patients Accounts office in K-wing (416.480.6100 ext. 3100). There is a $10.00 deposit that is refundable when the card is returned.

Working together we will ensure our residents have a safe and secure senior friendly environment.

Technology in Veterans Centre

Veterans’ Memorial Chair

General Andrew Leslie

Patient Safety Award

Photography with Mel Storrier

Volunteer Profile

Canadian Rangers

Investing $3 Million

Pipes and Drums

Horticultural Therapy

At Home is the official newsletterof the Sunnybrook Veterans Centre. The newsletter is published four times a year and is made available to all Veterans, staff and family members. At Home is also available online at www.sunnybrook.ca under Programs & Services and the Veterans & Commuity site.

Editor: Sally FurLayout: Tereza RadmanPhotography: Dale Roddick, Doug Nicholson, Ana Seara Circulation: 1,800

For more information, or to make a submission, please contact Sally Fur at 416.480.6100 ext. 5057 or by e-mail to sally.fur@sunnybrook.ca

Contributors:Dr. Jocelyn Charles Dorothy Ferguson Leanne Hughes Larry Jackson Katy MacKinnonNekeisha MohammedPeter MoonJane Moreland Vivian Ng Wes Roberts Philip Spring Mel Storrier

Material printed in At Home is protected by copyright and may not be reprinted without the permission of the editor.

Technology in the Veterans Centre

Over the last one to two decades, technology has changed our lives in many ways, especially in how we communicate with each other and how we access information. As our understanding of diseases and their treatments increase and people are able to live longer with chronic diseases, health care is becoming more complex. Having the right information available at the right time allows our health care teams, residents, and families to make the right decisions for care. The only way to have immediate access to the wide range of needed information right at the bedside is through technology.

Some examples of health care technology that have been shown to improve safety, efficiency and quality of care include electronic: medical records, automatic safety warnings, storing of x-ray images for computer access, drug ordering and dispensing systems, and communication and security systems.

In the Veterans Centre we have an electronic patient record for all medical test results and we are moving toward an electronic medical record for planning and recording the care we provide. We have new Workstations on Wheels (WOWs) so that staff can easily and quickly access information about each resident’s care as they work. We also have electronic medication dispensing machines in our pharmacy and new after hours dispensing machines that are currently being installed to provide safe, fast access to needed medications on evenings and weekends.

Our new security system improves our ability to monitor residents at risk of getting lost while enhancing their freedom of movement. Our digital display screens on all of our units allow us to communicate information to our staff, residents and families in a timely manner. In addition, our staff now have new wireless phones to communicate more effectively with other staff involved in each resident’s care and with families.

Technology can also be used for enhancing quality of life. For many of our residents, computer games like “Wii” and using email to communicate with friends and families help keep them engaged, connected and stimulated. Computer games and email dialogue can also improve memory and other mental functions for older people.

Continued on page 3

July 2009 3

Special Event

Plaque Unveiling and Dedication

In honour of Duncan Graham, President of the Veterans & Community Residents Council (1998-2008), a special plaque unveiling and dedication ceremony will be held on Thursday, July 23, 2009 at 1:30 p.m. in the Veterans Therapeutic Garden (K-wing). All are welcome to attend.

Dorothy FergusonOperations DirectorVeterans Centre

Dr. Jocelyn CharlesMedical DirectorVeterans Centre

The Veterans’ Memorial Chair

For the past, present and future

The Veterans’ Memorial Chair Project is designed to provide a lasting tribute to honour the sacrifice and service of a loved one to his or her country. A Memorial Chair will recognize a living family member or friend or commemorate a loved one who has passed on. A limited number of chairs will be ordered for the Veterans’ Chapel. Each chair will have a plaque listing particulars of the Veteran and the name of the donor. The cost per chair is approximately $550.00 and the donor will receive a tax deductible receipt.

In 1948, Sunnybrook Hospital officially opened as a war Veterans’ hospital. With 1,590 beds it was a hospital of great magnitude, a symbol of the nation’s gratitude to its war heroes and one of the finest veterans hospitals in the world. For more than sixty years, the Veterans Chapel has been a special place of reflection and prayer for our veterans, hospital patients and staff members. Extensive renovations and enhancements to the Chapel were completed in June 2008. The Veterans’ Memorial Chair Project will be a hallmark of the newly refurbished Chapel and a tribute to our Veterans for generations to come.

For more information please contact:

Colonel Jim Hubel, Fort York Branch 165, Royal Canadian Legion Phone: 416.266.6949 Email: jim.hubel@sympatico.ca

Although new technologies can be intimidating for all of us, they can help us provide better care, improve safety, reduce costs, and have more fun!

Continued from page 2

4 July 2009

Canada’s Top Soldier Visits Sunnybrook By Sally Fur

Barry McLellan, President & CEO and Dorothy Ferguson, Operations Director of the Sunnybrook Veterans Centre recently hosted Lieutenant-General Andrew Leslie, Chief of the Land Staff (Head of the Canadian Army), Colonel Jacques Ricard, Army Command Surgeon and Chief Warrant Officer Wayne Ford. The VIP group toured the emergency, trauma & critical care program areas, the C5 patient care unit as well as the Veterans Centre. General Leslie also gave a formal address to Sunnybrook veterans and family members in Warrior’s Hall. As part of their follow-up care upon returning to Canada, Sunnybrook often treats injured Canadian soldiers returning from Kandahar, Afghanistan. Most of the soldiers deployed in Kandahar are from the Canadian Forces Base in Petawawa, Ontario and as a result, Sunnybrook is the logical receiving hospital as it is close to their home, is a major trauma centre and has a strong history of caring for veterans as well as the armed forces. In addition, Sunnybrook is fortunate to have Dr. Homer Tien, trauma surgeon and member of the Canadian Forces on staff. Dr. Tien acts as medical liaison between the military, the hospital and the soldiers.

General Andrew Leslie meets with John Braive, Second World War veteran (seated) and his son during the tour of the photography studio in L-wing. The General was very interested in Mr. Braive’s photographs of the 1945 victory parade in Amsterdam.

Photo credit: Dale Roddick

Governor General’s Caring Canadian Award

Congratulations are extended to Hilda Harris, spouse of Second World War Veteran, Eric Harris and Sunnybrook volunteer. Last April, it was announced that Hilda was one of 75 Canadians to be honoured with the Governor General’s Caring Canadian Award.

Hilda, a dedicated coffee service volunteer, has provided support to Veterans and their families for almost 15 years. One of her many commitments to Sunnybrook includes, acting as the Shamus for Rabbi Weiss and assisting him with the needs of Jewish residents. Her caring and exceptional

dedication to Sunnybrook helps to ensure that veterans and their families have the comfort and care they deserve.

Created in 1996 by the Right Honourable Roméo LeBlanc, the Caring Canadian Award consists of a framed certificate and a lapel pin for everyday wear.

The award represents Canadians (individuals and groups) whose unpaid, voluntary contributions provide extraordinary help or care to people in the community. Hilda is to receive her award at the end of June at Government House in Toronto.

July 2009 5

Monitoring and Documentation of Outcomes from Targeted Medication Interventions:

Improves Interprofessional Communication and Medication SafetyBy Larry Jackson

In recognition of their work to promote the safe use of medications among the residents of the Veterans Centre and patients throughout Sunnybrook, the K2C/K2E interprofessional team received a Patient Safety Award at a brief ceremony on May 21.

The safe use of medications by residents of the Veterans Centre is being enhanced by the implementation of a new procedure that allows nurses to more effectively communicate the effects of medications to all members of the health care team.

Medication use is a type of intervention initiated to achieve an outcome such as improving a specific condition or resolving a symptom. The parameter or symptom we hope to improve is called the target. Therefore, a new medication or any change in medication dosage is considered a targeted medication intervention.

Nurses routinely monitor the effects of medication to ensure optimal care. Nurses document their observations in the medical chart in order to communicate medication effectiveness or side effects to other members of the health care team.

The K2C/K2E interprofessional health care team designed a method to improve communication among nurses and to support nurses in the selection of medication-related monitoring

parameters. As a result of this interprofessional collaboration, nurses, physicians and pharmacists are able to evaluate therapeutic outcomes more accurately and make timely dosage or medication adjustments as needed. In addition, other care providers are able to assess the impact that medications may have on their plan of care. This care process improvement is being incorporated into the electronic documentation system.

Dr Evelyn Williams (Head, Division of Long Term Care), Dr. Michael Matthews (Physician, K2C), Lawrence Jackson (Pharmacist), Imelda Tablizo (RN), Patricia Williams (RN), Suzanne Plowman (PCM K2C/K2E)

Photo credit: Dale Roddick

In PraiseCongratulations to the following units and groups have achieved 100% compliance in completing the 2008 Core Competency Development Record: • K1C• K3E• LFSE• Recreation Therapy• Creative Arts Therapies• Audiology

• Occupational Therapy• Physiotherapy• Speech Language Pathology• Administrative Staff It is a requirement of all Sunnybrook Veteran Centre staff to complete a core competency record on an annual basis.

Congratulations are also extended to Chito Gonzaga, R.N. on K3E who was listed as a Honourable Nominee in the Toronto Star’s Nightingale Honour Role last May.

6 July 2009

Staying Connected with Family and Friends Through Technology

By Mel Storrier, Second World War Veteran and resident on K2W

It was 2001 and I was living in L-wing on LFSE keeping myself busy by reading and attending art sessions. I heard a rumor that Creative Arts Therapies was going to start a photography group and I became interested because I had never owned a camera in my entire life! A short time later I was on a shopping trip to the mall in Leaside and I saw a camera for sale at Blacks. After speaking with the salesperson, I ended up buying it. It was a Canon “Sure Shot” and with that in hand I went and joined the photography group.

Ana Seara led the group and we started having sessions in KG-E08 and sharing the studio with Music Therapy. We stayed at this location until the present studio was built. If you are at all interested in photography you should come and see our camera museum. Our studio is “booming”! Ana has spent a lot of time reading books and showing us the different methods of taking photographs. Now I can’t help but look at things differently. When I see something that I think would make a nice picture, I walk around it and look at it from different angles to see which angle is the best.

Recently, my great granddaughter gave birth to triplets and everyone in the family wanted pictures,

so she set up a website where she stores her pictures online. Now we can all go online to see the pictures and keep up to date with the growing children. When I have time I come down and spend time with Ana on the computer and we check the website and have some very good laughs together!

Back row (L to R): Rob Wilson, Jane Storrier, Tracy Wilson, Mel Storrier, Margie Storrier, David Storrier, Tereza Storrier, and

Matt Storrier (holding baby Piper Storrier). Front row (L to R): Reid Wilson, Trevor Wilson, Mel Storrier, and Bryce Wilson

Photo credit: Ana Seara

In March, the Continuing Education Support Fund Committee and the Nursing Education Recognition Committee hosted the Special Scholarships & Awards Recognition Reception. The following staff members from the Sunnybrook Veterans Centre received awards for their outstanding educational achievements.

Left to right: Ioana Nistorescu, R.N., K3C, Sunnybrook Volunteer Association Award; Karen Johansen; Xuelian Li, R.P.N., K1W; 2008-2009 Nursing Scholarship; Jane Moreland; Ellen Li, R.P.N., LGSE, 2008-2009 Nursing Scholarship and The Sunnybrook Volunteer Association Book Award; Susan Greenwood; Floarea Manga, R.N., K2E/C, 2008-2009 Nursing Scholarship.

Celebrating Educational Achievements

Absent: Nancy Bowers-Ivanski, Manager, Recreation Therapy, Sunnybrook Volunteer Association Award and Selina Hune, APN, K1C/K2W, The Sunnybrook Volunteer Association Book Award.

Photo credit: Doug Nicholson

July 2009 7

Robert (Bob) Mansfield has never been a man to back down from a challenge. At the age of 19, he went overseas to serve his country in World War II. After his war service, the young man returned home to face another serious challenge: life with tuberculosis. Bob and 300 fellow servicemen with tuberculosis were the very first patients at the newly-opened Sunnybrook Veterans Hospital.

“Sunnybrook was all the way out in the country back then,” says Bob of the hospital, then at the edge of Toronto, where he spent two years recuperating from the worst of his disease. Despite the best care available at the time, the disease took its toll on Bob’s body, but certainly not on his spirit. After discharge from the Navy due to disability, he turned his energies to his career as a school supplies salesman and to his family life as a father of three.

For years, Mr. Mansfield volunteered regularly in K (Kilgour) wing, assisting other Veterans with outings, appointments and other excursions offered to the Veterans. Like many seniors, the now 83 year-old faces significant health challenges that have greatly reduced his ability to volunteer, a fact that he deeply regrets because volunteering with his fellow Veterans has always been, and continues to be, a very important part of his life.

Wherever possible, Bob continues to help out with events such as ‘A Day at the Racetrack’ where he helps the residents place their bets at the track. “I help them place their bets on the horse of their choice, but I can’t guarantee they’ll win”, he jokes. Win or lose, it’s a safe bet that in the end all of the Veterans, Bob included; enjoy these outings a great deal.

“I can’t say enough good things about Sunnybrook”, says Bob, who continues to visit Sunnybrook as an outpatient. “The hospital was there for me in 1949 when I needed care after the war, and it continues to be there for me now. Sunnybrook has grown a great deal since I first set foot here as a young man returning from war, but some things haven’t changed at all: Sunnybrook’s dedication to Canada’s Veterans, its compassionate staff and its commitment to doing its very best by its patients.”

Widowed 20 years ago, Bob found happiness in love again several

years later when he met his second wife, Jean. The couple continues to celebrate life – the family welcomed its newest member, a great-grandchild for Bob, in December of last year. “I’ve been fortunate in so many ways, and I really appreciate all that Sunnybrook has done for me and my fellow veterans over so many years, says Bob. “Thank you, Sunnybrook”.

Photo credit: Doug Nicholson

Have you submitted your wish yet? The Veterans Grant a Wish Program continues to grant the wishes of Veterans living at Sunnybrook. The program uses a resident centered approach and strives to grant the individual heartfelt wishes of the Veteran. Each Veteran is eligible for 2 wishes. The goal of the program is for EVERY Veteran to have at least 1 wish granted. To date, over 360 wishes have been granted! Wishes granted include dinners

with family, wheelchair capes, large print books, CD players etc. The list is endless! Each month, the wish granting committee reviews all wishes submitted and 10 wishes are selected. The program is funded through the generosity of many donors and community sponsors. Contributions enable Veterans to realize their hopes and dreams. For more information or to make a donation, please contact Leanne Hughes at 416.480.5490.

Sunnybrook Veterans Grant a Wish Program By Leanne Hughes

Volunteer Profile: Bob Mansfield By Katy MacKinnon

8 July 2009

The Canadian Rangers Visit Sunnybrook

By Peter Moon

In May Veterans and family members were honoured to meet and greet members of the Canadian Rangers at a special event hosted by recreation therapy in the K wing garden and annex.

Canadian Rangers are part-time soldiers of the Canadian Forces who provide a military presence in Canada’s remote and isolated regions. Across Canada there are 4,200 Canadian Rangers in 165 communities.

In Ontario’s Far North there are 425 Canadian Rangers in 16 Cree, Oji-Cree and Ojibway first nations. They are commanded by the 3rd Canadian Ranger Patrol Group, which has its headquarters at CFB Borden, near Barrie.

In Ontario, they participate regularly in search and rescue operations and assist in community evacuations for such emergencies as spring floods and forest fires. They played a leading role in the evacuation of the Cree community of Kashechewan during a tainted drinking water crisis in 2005.

The Rangers also operate the Junior Canadian Ranger program for boys and girls aged 12 to 18. This group includes about 600 Junior Rangers in Northern Ontario.

The Canadian Rangers who participated in the display at the Sunnybrook Veterans Centre were Master Corporal Kim Cheena of Moose Factory, Master Corporal Joe Lazarus of Kashechewan, Corporal Judy Meekis of Sachigo Lake, Corporal Rodney Rae of Sandy Lake, and Master Corporal Redfern Wesley of Kashechewan.

Above (L to R): Irene Mathias, Second World War veteran speaks with a Canadian Ranger while viewing the display booths in the annex. An enormous teepee on display in the Veterans Therapeutic Garden.

Photo credit: Dale Roddick

Annual Veterans’ Memorial ServiceBy Wes Roberts

On the evening of April 29th, the third annual Veterans’ Memorial Service was held in tribute to Sunnybrook residents who died in the Year 2008. Located in Warrior’s Hall of the Veterans Centre, families and friends of these residents were invited back to honour the memory of their loved one. The service also recognized the connection families and caregivers experienced with the greater Veteran Community.

Under the guidance of spiritual care and creative arts therapies, guests were welcomed by Operations Director, Dorothy Ferguson and featured contributions by The Royal Canadian Legion Branch 258 Colour Guard. Symbols of hope and peace amidst grief and loss were represented with the ceremonial planting of gladiola bulbs. One touching point of the service included a pictorial tribute to these Veterans featuring their names and meaningful family photos. The service left a lasting memory for relatives and friends who will forever cherish their loved-one.

July 2009 9

Since 1948, Sunnybrook has been a place of healing for Veterans in need of care. Today, we are home to Canada’s largest Veterans care residence, which 500 Veterans call home. We work in close partnership with Veterans Affairs Canada and the Royal Canadian Legion, and are backed by the expertise of a world-class hospital.

Sunnybrook is an international leader in caring for Veterans with particular expertise in diagnosing and treating dementia complicated by chronic and late-onset post-traumatic stress disorders. Our work continues to influence care across Canada and around the world, and holds promise for advancing the treatment of soldiers returning from more recent conflicts such as Bosnia and Afghanistan.

“At Sunnybrook, we continue to provide leadership in Veterans care by combining quality health care, compassion and dignity to our war heroes in an environment that will enrich their lives,” Kevin Goldthorp, CEO of Sunnybrook Foundation.

As our Veteran population ages, their health care needs have become increasingly complex. Our commitment is to provide Veterans with the country’s most advanced physical, mental, cognitive and social support that will enhance their quality of life.

Our current facility was originally built for younger, more independent residents. To ensure that each patient receives optimal care in a therapeutic environment, regardless of their health, renovations are required. As part of the $300-million Campaign for Sunnybrook, the hospital is investing $3-million to renovate the Veterans’ facility.

Improvements to dementia care and the Dorothy Macham Home Step-Down Unit will provide our Veterans with a more familiar, safe and

home-like environment perfectly suited to their pace and lifestyle. Caregivers will be closer to residents, to ensure our staff is best located to respond to any potential emergencies, while providing consistent care.

Nursing stations will be added close to the resident rooms to allow for more interaction and better access. Dining rooms with 24-hour serveries will allow residents to get the nutrition they need, even if their symptoms make it difficult to follow scheduled mealtimes.

A new garden pavilion will be added to complement the existing Simpson Garden Pavilion, to allow outdoor garden access for residents currently unable to benefit from this therapeutic retreat.

A unit will be added to allow for transition between the intense support of the Dorothy Macham Home and the more open and integrated care in the George Hees Wing. In this self-contained area, staff will work closely with patients, helping them integrate into Sunnybrook’s active and highly social Veterans’ community.

We will upgrade to powered ceiling lifts to make transfers from bed to chair quick, comfortable and safe for Veterans and staff.

These improvements will provide more comfortable, therapeutic environments for Veterans and will make it easier for staff to do their jobs, freeing them up to focus on what they do best – caring for our residents.

To learn how you can support the Veterans Care Centre or to make a donation contact Lee Maziarz, Campaign Director at 416.480.5156 or visit www.sunnybrookfoundation.ca.

Sunnybrook Invests $3 Million to Renovate Veterans’ Facility

By Nekeisha Mohammed

10 July 2009

Pipes and DrumsBy Vivian Ng

Recreation therapy community support was honoured to present the Halton Regional Police Service Pipes and Drums Unit (HRPSP&D) under the direction of Pipe Major Allan M. Eaton CD. The performance

took place on Sunday, March 8 in Warrior’s Hall and featured the Chisholm Dancers who put on a wonderful show with recording harpist Ruth Sutherland, who charmed the audience with a few of her latest compositions. The Veterans and family members couldn’t stop tapping their feet through the show and were asking how soon they could return. Our Veterans were featured on CityTV and Global News talking about all the wonderful memories the HRPSP&D brought back for them. Photo credit: Ana Seara

Passings

In loving memory of our friends and comrades.

January 2009

Samuel RobinsonAileen PhillipsNorman MortimerGeorge Grant Leonard KatzGeorge Burwell Robert Davies Joshua SegalAndrew Cardy William Henn William McHattieJohn Edmison

February 2009

Arthur SellersEdward LawsonWilliam HunnisettWilliam Philip Peter RichardsKeith KendallRobert HolydayRobert McCagueWycliffe Smith Henry Boyce

Using Technology to Enhance Resident, Staff, and Family Communication

By Jane Moreland

In March 2009, the Veteran’s Centre began replacing the old companion phones with new Nortel Wireless phones. These wireless phones use radio wave technology to send and receive voice and data transmissions. It is designed to operated much like a cell phone. However, the handset uses the private communication system installed in the hospital and will not operate outside the area covered by the system.

These new phones are encased in a bright yellow case and are carried by allied staff and nursing staff. The telephones carried by the nursing staff on the unit are connected/interfaced with the nurse call bell system. They are programmed so that when a resident rings their call bell from the bedside or washroom, the phone carried by their nurse will ring and the nurse can answer the call bell from the Nortel phone. This will ensure timely response to call bells and enhance resident, staff and family communication.

July 2009 11

Passings

March 2009

Frederick White John Goodchild Thomas Peden Leslie Bridges Russ Rogers Bernard Lewis George Boothe Margaret Carnell Patrick Fitzgerald Gordon Davis Alastair Fraser John Marjoribanks Tadeusz SosinThomas MarkhamDuncan Rapier

April 2009

Wolfe DansonJack Kendall Garnet Cullen John YoungHugo MarcolinRobert Craig Henry Ochnik Kostas GeorgopoulosNorman Penner Irene Seeds William Bates Robert Ferris

May 2009

James Read Donald RitchieMuriel Tallevi Kenneth CouplandEdmund Mitchell Jerry ThorntonArthur Gay

Horticultural Therapy at Sunnybrook

By Philip Spring

If you have noticed the K-wing gardens this spring, you will know that it is shaping up to be an exciting time for the gardeners of L and K wings.

Over the winter, we were hard at work growing thousands of seedlings in our temporary greenhouse on L1. I am happy to announce that our new improved greenhouse is now complete and open again for business. This greenhouse supplies the gardening programs on LG, L2 and K2.

Residents taking part in our horticulture therapy groups are busy working outside in the garden. The program enlists the services of 24 veterans who plant and care for the gardens. Some of our gardeners work in the garden one time per week while others are out every day, weather permitting, attending to the usual tasks of weeding, cultivating, watering and transplanting. A referral from the primary nurse or the resident themselves usually precedes the group member.

There are organized groups tending to the garden three days a week, on Monday, Tuesday and Thursday and work depends on what needs to be done during a particular part of the growing season. We cultivate, propagate, plant, fertilize and harvest, according to what the plants need at any given time. Residents enjoy the varied tasks that a garden setting represents while giving a different view everyday and new things to look forward to. Our volunteers are trained to assist our gardeners regardless of the challenges they have. We adapt tools and work spaces in order for our residents to have a successful horticultural experience.

For some residents it is a casual way to bring a little sunshine and exercise into their routines. For others it is a source of much pride. Many residents enjoy the praise and comments that the gardens produce from relatives and visitors, much like having neighbours comment on your own back yard.

We wish all residents, staff and visitors a wonderful summer and if you happen to find yourself in the garden while we are working, please feel free to say hello or to ask questions, gardeners love to talk about their gardens!

Correction: The February 2009 issue of At Home listed the phone number for the Barber Shop in K-wing incorrectly. The correct number is 647.802.3202.

12 July 2009

Contributions to the Veterans Centre program are gratefully accepted, helping us meet special or urgent needs in a timely fashion. Donations will help fund high priority needs such as capital improvements to the Veterans’ residences. Donations to the Veterans’ Comfort Fund helps us provide our Veteran residents with ‘extras’: equipment, events and entertainment items that enhance their quality of life. Support of the Palliative Care Unit Trust Fund helps to enhance the living environment for patients and families receiving palliative care.

Donations can be made in memory or in honour a loved one, or to acknowledge a special event such as a birthday or anniversary. If you so choose, the Sunnybrook Foundation will send a card to your honouree or their family letting them know that they have been honoured through a donation. A tax receipt will be issued for all donations over $10.

How to donate:

By Mail:Cheques should be made out to the Sunnybrook Foundation.

For a specific designation, please write ‘Veterans Comfort Fund’, ‘Palliative Care Unit Trust Fund’ or ‘Veterans Centre’ on the bottom of your cheque.

Mail your donation to:Sunnybrook Foundation, 2075 Bayview Avenue, Room H332 Toronto, ON, M4N 3M5

By Telephone:Please call 416.480.4483 for the Sunnybrook Foundation.

By Internet:Please visit www.sunnybrook.ca/foundation and follow the simple instructions.

Thank you!

Show Your Support for the Veterans Centre

Sunnybrook