D A T A S H E E T

48 NORTH PLEASANT ST. UNIT 301 AMHERST MA 01002 USA

sales@lexalytics.com 1-800-377-8036 www.lexalytics.com

Semantria Storage and Visualization (SSV) is a web-based business intelligence platform for storing and managing text document collections, analyzing them with Semantria’s natural language processing (NLP), and visualizing the results through custom dashboards or exporting the data to another business intelligence tool.

Semantria Storage & Visualizationstore, manage, analyze and visualize text documents in one complete platform.

Dive deep into qualitative customer and employee feedback:

• Improve customer experiences

• Reduce employee turnover

• Market more effectively

S E M A N T R I A S T O R A G E & V I S U A L I Z AT I O N

Store and manage text documents

Build and manage document collections from diverse sources inside one platform.

Analyze with Semantria

Use our NLP to extract multi-layered sentiment scores, themes, entities, categories, topics, summaries, and intentions.

Build dashboards

Tell powerful stories of customer experience, public opinion and employee engagement.

Share insights

Help product, support, and other teams improve customer experiences, reduce employee churn, and communicate more effectively.

Semantria Storage & Visualization (SSV) is a web-based business intelligence platform for analyzing comments, reviews, surveys, tickets, chat logs, transcripts and other text documents.

Enterprise data analysts use SSV to supercharge their Voice of Customer, Voice of Employee and Social Listening programs by getting more value from their company’s text data.

L E A R N M O R E : lexalytics.com/applications

D A T A S H E E T

© 2019 Lexalytics, Inc. | Semantria Storage & Visualization Datasheet | v7a

48 NORTH PLEASANT ST. UNIT 301 AMHERST MA 01002 USA

sales@lexalytics.com 1-800-377-8036 www.lexalytics.com

Microsoft’s Customer Market Research team

compares and contrasts social media data with

survey responses to get more value from each

data source

Read the story:lexalytics.com/

resources

SSV Technology Overview

N AT U R A L L A N G U A G E P R O C E S S I N G F E AT U R E S

3 Sentiment Analysis

3 Entity Recognition

3 Categorization

3 Theme Analysis

3 Intention Detection

3 Summarization

D ATA & D A S H B O A R D E X P O R T

Export your dash- boards to Microsoft PowerPoint, or download the data in .csv or .json format for direct upload into your company’s business intelligence or data analytics infrastructure.

C O N F I G U R AT I O N

Quickly build and tune analysis configurations with our intuitive graphical configuration tools. Define custom entities, create query topics, build category taxonomies, and more.

L A N G U A G E S U P P O R T

Semantria’s NLP works on 24 languages and dialects representing 67% of the world’s population across 6 continents.

I N D U S T R Y PA C K S

Pre-built configurations deliver out-of-the-box improvements in sentiment accuracy, topic detection, and entity recognition. Available for 6 industries and applications.

P R O J E C T & U S E R M A N A G E M E N T

Assign roles and manage permissions for each user in your team. Group related analyses together to monitor trends over time, evaluate performance across locations, or compare different data sources for clearer insights.

Hotels E-Commerce Airlines Pharma Restaurants Voice of Employee