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Disclaimer: This presentation is intended solely for viewing. No part of it may be circulated, quoted, or reproduced for distribution without prior written approval from Vistaar Financial Services Pvt. Ltd.Figures rounded off to the nearest digit across the presentation. Figures and ratios have been regrouped wherever necessary.
December, 2017
Our Vision, Mission, Values & 5 Principles
2
Our Customer is at the Centre of
everything that we do
I hold myself Accountable for my Performance
5 Principles
I will treat Colleagues the
way I expect to be treated
My colleagues and I will deliver greater
results, working together, than in
isolation
Each of my actions will be to the highest
standards of Integrity & Ethics
Our VisionOur vision is to be a catalyst to the underserved so that they can achieve greater economic
and social well-being.Specifically, we offer a full range of financial services customised
to fulfill their every business requirement and move them
into the mainstream.
Our Mission
We shall achieve our vision by deeper understanding of specific customer segments, to fulfil their financial needs
through customized products and simple
processes
Our Values
Customer Centricity
Transparency
Team Work
Ethics
3
Haryana(01)
What we do We provide loans to the Micro, Small &
Medium Enterprises (“MSME”) primarily inthe rural & semi-urban areas
Our Belief We believe in the power of MSMEs as engines
of economic growth that will drive Indiaforward
A Specialist MSME Lending Player
Loan Portfolio of `1,200 Crores
Customer Segment
Textiles Small Mfg. Units
Hotel/Bakery Agri Allied ActivitiesKirana/Retail Shops
Unique Characteristics of the Company
First player to use Unique Credit
Methodology to disburse loans to small
entrepreneurs & address credit demand gap
in the sector
Presence in rural & semi-urban areas
Company is run by professionals with deep
industry knowledge
Presence in 13 States through 218 Branches
Cumulative amount of
loans disbursed:
>₹2,500 Crs.
Cumulative no. of
entrepreneurs serviced:
>1.80 Lakhs
Employment generated (direct & indirect):~5 Lakhs
Impact Created by Vistaar is Both Economic & Social
FY11 FY13 FY15
Vistaar: A Brief History
• Founded in Apr’10
• Raised ₹15 Crs. capital
• Started Operations in Karnataka & Tamilnadu
FY12
• Raised Capital of ₹10 Crs.
• Launched specialised Products
- Small Business Mortgage Loans
- Small Business Hypothecation Loans
• Raised Capital of ₹40 Crs.
• Expanded Operation in Maharashtra
• Aug 2012 – Operating break even achieved
• Crossed ₹100 Crs. Portfolio
FY14
• Portfolio increased by more than two fold to ₹243 Crs.
• Expanded operations in Gujarat
• Branch number doubled to 81
• Raised Capital of ₹160 Crs.
• Entered in Madhya Pradesh, Rajasthan & Chhattisgarh
• Raised ₹308 Crs. debt
• Portfolio increased to ₹516 Crs.
FY16
• Raised capital of ₹250 Crs.
• Credit rating upgraded from ‘[ICRA]BBB+’ to ‘[ICRA]A-’
• Entered in Uttar Pradesh, Uttarakhand, Haryana, Odisha & AP
• Launched new product - Bill discounting
4
• Portfolio increased to ₹1,124 Crs.
• Raised ₹495 Crs. debt (incl. ₹125 Crs. from Mutual Fund)
FY17
Target Customer Segment of VistaarVistaar’s Focus Target Segments Constitute Majority of the Demand Gap
Mainly Banks &Large NBFCs
Microfinance Institutions &
Self Help Groups
Vistaar –Target segment
Medium & Large
Enterprises
ProductivePoor
SmallBusinesses
Current focus target segments of Vistaar (1)
► Textiles / Auto/Power-looms► Agri allied activities► Kirana stores (2)
► Hotels / Restaurants► Agro / Food processing► Light engineering► Other retail stores
Vistaar's focus target
segments72%
Others28%
Breakup of MSME sector* (Number of units)
Vistaar's focus target segments
78%Others
22%
Breakup of Credit Demandin MSME sector*
Focus target segments of Vistaar constitute
72% of the total MSME business units & 78% of the total MSME sector credit demandSources : * Data from Ministry of MSME, Company analysisNotes : (1) Vistaar also targets other segments in addition to these focus segments(2) Kirana Stores are small unorganized retail stores, with merchandizing similar to Mom and Pop stores
5
Vistaar Has Uniquely Positioned Itself to Cater to MSME Sector Effectively
6
Proven Business Model
Strong Professional
Management
Strong Governance
Structure
Unique Credit
Methodology
Strong Processes,
Controls & IT
Well Diversified
Debt Profile
Marquee Investors
Driving growth systematically
Proactive Board
Right customer selection
Minimising risks
Cost optimisation & timely funding
Timely & sizable capitalisation
Strong People Practices
Vistaar’s “5 Step Process” Addresses MSME Segment Effectively
7
Income assessment
through non-traditional documents
Reference checks- supply chain players,
neighbors
Collateral taken for moral
suasion
Continuous refinement of product and
credit methodology
In-depth study of a sector to determine unique credit methodology
1
23
4
5
8
Fully Integrated Client Protection Principles In The Business Model
Client Protection Principles Vistaar’s Approach
Appropriate Product Design & Delivery
Sector specific approach Templatization for different trade segments Direct selling
Prevention of Over-indebtedness
100% dual credit bureau check Cash flow based lending
Transparency Loan summary schedule to customers Impart credit literacy through videos
Responsible Pricing Competitive pricing Reasonable RoAUM
Fair & Respectful Treatment of Clients
Sales SOP Collections code of conduct
Privacy of Client Data Sharing of data only with specific consent
Effective Client Resolution Toll free numbers for complaints Board level review of customer complaints and
resolution
Products Offering to Suit Varied Needs of MSMEs
9
Loan Size (`) 1,00,000 to 25,00,000 Upto 25,00,000 1,00,000 to 25,00,000
Repayment Frequency
BulletDaily/ Weekly/ Bi-weekly/ Monthly
Monthly
Tenor Upto 90 days per Bill,
Limit valid up to 1 yearUpto 18 months 24 to 120 Months
Security Unsecured Unsecured Property
Short Term CapitalLong Term Business
LoanRequirement >>
Products >> Bill DiscountingSmall Business Mortgage Loan
Loan Against Card Receivables
Effective Risk Management & Governance
10
Asset Quality
Key Aspects Management Strategy
Interest Rate Volatility
• Diversified portfolio across geographies & sectors• Provisioning norms are more conservative than RBI’s requirements• Amongst the lowest NPA levels in the industry
• Good asset liability management system in place• Borrowing at variable rates & lending at fixed rate
Liquidity Risk • Sound liquidity management & stable funding partners• Raised capital through both equity & debt markets (Term Loans, CC, NCDs, PTCs)
Management Systems• Robust Core Banking Solution & other reporting systems in place• Timely reporting of critical data points to help decision making
Competition • Increasing branch network across varied geographies• Less competition from mainstream sources of finances (Banks & NBFCs)
Capital Adequacy & Profitability
• Strong CAR of 45% (as of Dec’17) – well above RBI’s requirement• Profitable since last five years at continuous increasing growth rate
Corporate Governance• Well established policies & procedures across functions• Professional Board with strong profile of Independent Directors
Rajasthan(15)
Gujarat(19)
Maharashtra(32)
Karnataka(36)
Tamil Nadu(46)
Andhra Pradesh
(10)
Odisha (05)
Chhattisgarh(04)
Madhya Pradesh(30)
Haryana(04)
Uttarakhand(04)
Diversified Presence: Scaling Up In A Sustainable Manner
218 Branches Spread Across 13
States (as of Dec’17)
Branches
21 40 81
132 198 201 218
FY12 FY13 FY14 FY15 FY16 FY17 Dec'17
No. of Loan Accounts (‘000)
13 14 27 55 79 79
56
FY12 FY13 FY14 FY15 FY16 FY17 Dec'17
States
2 3 4 7
12 12 13
FY12 FY13 FY14 FY15 FY16 FY17 Dec'17
Employees (‘000)
0.3 0.4 0.8 1.3
2.1 2.3 2.0
FY12 FY13 FY14 FY15 FY16 FY17 Dec'17
11
Telangana(05)
Map not to scale
Performance Highlights
41 107
201
434
600 670
458
FY12 FY13 FY14 FY15 FY16 FY17 9M-FY18
Disbursements (` Crs.)
36 111
243
515
844
1,124 1,200
FY12 FY13 FY14 FY15 FY16 FY17 9M-FY18
Portfolio Growth (` Crs.)
Profit Before Tax (` Crs.) Networth (` Crs.)
(2.7)
0.22 1.6
15
39
50
33
FY12 FY13 FY14 FY15 FY16 FY17 9M-FY18
18 58 59
231
509 541 563
FY12 FY13 FY14 FY15 FY16 FY17 9M-FY18
Note: 9M-FY18 nos. are provisional & unaudited
12
International FIs21%
Domestic FIs27%
Banks52%
Well Diversified Debt Profile & Stable Funding PartnersSource Mix: Rs. 683 Crs. Outstanding as of Dec’17
No. of Lenders
20
10
02
Note: (1) Above outstanding nos. includes Off Balance Sheet & excludes car loans (2) Logos shown of major lenders 13
14
Support From Marquee Investors Since Inception To Support Growth
Rs. 250 Crs. in Aug’15
Rs. 160 Crs. in May’14
Rs. 40 Crs. in Jul & Aug’12
Rs. 10 Crs. in Apr’11
Rs. 15 Crs. in Apr & Aug’10
Our Founders
15
Mr. Hegde was a Director – Microfinance and Micro enterprises businesses in Fullerton India Credit Company, as acore member of the team which conceptualized, developed and started the Micro Business from mid-2007.
Prior to that, Mr. Hegde had worked in ICICI Group between 1992 and 2007, in the Rural and Micro banking Groupwith a range of responsibilities covering strategy to execution. During this phase, he worked very closely with themicrofinance sector, lending to over 80 MFIs in the country with an aggregate exposure of over Rs. 3,000 Crore. Inhis initial years in ICICI, he worked for Project Financing in the Agri Business Division, responsible for implementing aspecial project, namely Agriculture Commercialisation & Enterprise (ACE) programme for USAID. Prior to ICICI, Mr.Hegde had also worked in Bank of Maharashtra for 8 years in Agriculture Finance in Karnataka and Maharashtra.
He completed his Post Graduate in M.Sc. from University of Agricultural Sciences, Bangalore in 1983 and qualifiedCAIIB from Indian Institute of Bankers, Mumbai.
Mr. Nishtala is a Business Operations Specialist, who headed the Microfinance and Microenterprises Business ofFullerton India and was a core member in the team which conceptualized, developed and started the MicrofinanceBusiness of the company from early 2008.
Earlier, he was responsible for coordinating the rollout of Fullerton India’s 800-branch network includingtechnology, people and premises. Prior to this Mr. Nishtala had worked for over 20 years in the Eicher Group in avariety of sectors including commercial vehicles, tractors and auto components, in various functions ranging fromSales and Marketing, Strategic Planning and Implementation. He was head of Corporate Strategy, and worked withthe owners in re-structuring the group’s portfolio. He also spearheaded the acquisition and integration of a Designcompany in the US, to accelerate the Group’s Engineering Services Business.
He completed his Post Graduation in Industrial Engineering from NITIE, Mumbai in 1986 and Graduation inMechanical Engineering from Jawaharlal Nehru Technological University, Kakinada, Andhra Pradesh.
Mr. Brahmanand HegdeExe. Vice Chairman &
Co-Founder
Mr. Ramakrishna NishtalaMD & CEO, Co-Founder
Board of Directors
16
Mr. C.B. BhaveNon-Executive
Chairman & Independent Director
Ms. Radhika HaribhaktiIndependent
Director
Mr. James Abraham
Independent Director
Mr. Sandeep Farias
Nominee Director, Elevar Equity
Mr. Ash Lilani
Nominee Director, Saama Capital
Mr. Sumir Chadha
Nominee Director, WestBridge Capital
Mr. Badri Pillapakkam
Nominee Director, Omidyar Network
Note: Board of Directors also includes the Founders
Management Team
17
Mr. Sudesh Chinchewadi
EVP, Chief Financial Officer & CS
Mr. Praveen Arora
EVP, Chief Business Officer
Dr. Ashok NagpalSr. VP- Strategic
Initiatives & Operations Head
Mr. Mahesh S.G.Sr. VP – Rollout &
PIP Business (Northern States)
Mr. Mohan K Pattabhiraman
Sr. VP- Internal Audit Head
Mr. Nikhil Bandi
Sr. VP- Chief Information Officer
Mr. T.K. Srinath
EVP, Chief Human Resources Officer
Mr. Dhananjay Tiwari
EVP, Chief Risk Officer
Awards & Recognitions
“CEO with HR Orientation” by Vijayavani - BFSI award to Mr. Brahmanand Hegde,
MD & CEO in September, 2015
“Most Influential CFOs of India” by CImA, London to Mr. Sudesh
Chinchewadi, CFO & CS in July, 2015
“Segment Leadership & Financial Inclusion” by SKOCH Award in June, 2016
“Best Financial Reporting for FY15, FY16 & FY17 – Medium Business” award by Times
Network & CMO Asia
“The India CFO Award for Excellence in Finance in a Start-Up” by IMA to Mr. Sudesh
Chinchewadi, CFO & CS in May, 2016
“IFC – Mint Strategy Award” in September 2016
18
Happy MSME Customers
26
52
Pre Loan Post Loan
Mr. Balasubramaniyam, Power loom owner
Perundurai, Erode dist., Tamil Nadu
Customer & Profile Impact by Vistaar’s Loan
Mr. Surekha Sunil Teli, Kirana Shop owner (primarily sells oil)
Rabakavi, Bagalkot dist., Karnataka
15
36
1
3
-
1
1
2
2
3
3
4
4
-
10
20
30
40
50
Pre Loan Post Loan
Annual RevenueHousehold Surplus
Rs. Lakhs p.a.
No. of Power looms
Mr. Siddeshwar Kambale, Small Shop owner (sells
bags & sports goods)Rabakavi, Bagalkot dist.,
Karnataka
11 13
1
2
-
1
1
2
2
3
3
(1)
4
9
14
19
24
Pre Loan Post Loan
Annual RevenueHousehold Surplus
Rs. Lakhs p.a.
19
Version: Website12-Feb-2018