ServerEPS Release Notes · ServerEPS Release Notes v2.25 Enhancements and Changes 5 Enhancement Description 4. Abort BIN import alert if record count change exceeds a threshold Enhancement

ServerEPS Release Notes

Version 2.25

August 2014

Retalix, a division of

Copyright © 2014 Retalix Ltd.

All rights reserved.

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Tel.: +1 469 241 8400


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ServerEPS Release Notes v2.25

Contents iii

Table of Contents

Enhancements and Changes .................................................................................. 4

Fixed Issues and Enhancements ...................................................................................... 4

Web GUI Changes ................................................................................................. 4

Terminal Changes ................................................................................................ 12

Stand Beside Solutions ........................................................................................ 13

Host Changes ...................................................................................................... 13

Enhancement Information .................................................................................... 21

Merchant Category Code & Pan Hash Seed Change Alerting ....................................... 21

Tandem Host .................................................................................................................. 22


Enhancements and Changes 4

Enhancements and Changes

Fixed Issues and Enhancements

Web GUI Changes

Enhancement Description

1. Alerting for PanHash seed changes

Enhancement

In the event that the PAN has seed has been set and is changed, an e-mail alert is sent out.

Alerting can be configured on the Monitoring > Store Status > Store Status Monitoring Alert Configuration page. On that page, you may enter the specific e-mail addresses to receive the alert.

2. Alerting for MCC changes

Enhancement

Alerting is now supported for any change to the defined Merchant Category Code assigned to a lane.

Alerting can be configured on the Monitoring > Store Status > Store Status Monitoring Alert Configuration page. On that page, you may enter the specific e-mail addresses to receive the alert.

3. Authorizer supports Multiple connections to host

Enhancement

Each instance of the Authorizer can now open multiple sockets to the host instead of just one.

This allows load balancing for Tandem.




4. Abort BIN import alert if record count change exceeds a threshold

Enhancement

An alert is generated for the NCR Operations staff and the BIN import is halted if the change in the number of BIN records exceeds a configured value.

This alert is used to aid in catching an incomplete BIN file prior to deployment.

Once the Alert is issues, Operations staff will review the BIN and import process manually to determine if the BIN file is complete.

5. Add Verify Fee property to 'g' TAC

Enhancement

Added a property to the ‘g’ Fee Amount TAC that will cause OpenEPS to prompt for customer verification of the fee amount.

6. Add OK Partial Approval Property to '>' TAC

Enhancement

Added a property to the ‘>’ Send Transaction TAC that will prompt the customer to approve the partial authorization amount.

7. Add Dual EBT Prompt property to ‘L’ TAC

Enhancement

Added a property to the ‘L’ Customer OK amount TAC that will display a Dual EBT Prompt that shows the EBT and non-EBT amounts for customer to approve.

When active, the Dual EBT Prompt will only display during EBT transactions.




8. Add new Override Type to Tender Selection: NA

Enhancement

Added a new override (soft) decline type of NA (Need Additional Information) that will trigger when a decline code of 25 is received.

The default sequence for this soft decline is:

o S - Secondary ID

o 7 - Secondary D Type

o W - State Code

o w - Customer Name

o y - Date of Birth

9. Add 'b' TAC to the manual card sequence TAC list

Enhancement

Updated the ‘B’ Slide Card TAC’s Manual Sequence option to contain and allow the configuration of the ‘b’ Verify Card TAC.

10. Add Prompt for Odometer Option to Card Processing Profiles

Enhancement

Added a new option to Prompt for Odometer to the Card Processing profile. This setting is off by default.

When checked on, this setting will cause OpenEPS to prompt for the vehicle odometer reading value during the transaction.

11. CPP option to suppress signature, not saving amount

Fixed

Corrected an issue where the Card Process Profile value for the option to skip signature for transaction under the specified amount was not saving the amount entered.

12. Add NE and NG decline types

Enhancement

The NE (Soft Decline – Re-Enter MICR), and NG (Soft Decline – Re-Enter MICR and get customer ID) decline types have been added to the Override Tender Type.

These declines are automatically populated with the default TAC sequence when added.




13. Add "Loyalty Cards" to the Allowable Card Prefix Table

Enhancement

Loyalty Cards have been added as a defined card type in the Allowable Card Prefix Table.

No default ranges are specified for this card type.

14. Add attribute to "O" TAC. Prompt Prior to Total

Enhancement

Add Prompt Prior to Total attribute to "O" Signature Capture TAC.

This will cause the terminal to prompt for signature even if the total transaction amount has not been received by OpenEPS yet.

15. ReversalType 'A' for AVS Reversal; Show Reversal Type in Transaction Detail

Enhancement

In the event that a transaction is declined at the POS due to a non-matching AVS response, OpenEPS will send a Reversal Type value of 'A' to notify Connected Payments that the reversal was due to an AVS response.

Connected Payments will display these in reporting as Reversals instead of TORs. Both column header and the transaction details have replaced “TOR” with “Reversal”.

On the transaction details page, if a reversal type is indicated (Reversal is Yes), a new line called Reversal Type will display, with the type of reversal listed.

16. Open configuration with double-click

Enhancement

Users can now open a selected unlocked configuration with a double click, instead of being required to select the Open button.

17. New “Decline Business Card PO# Req” Processing Option in Lane Configuration

Enhancement

A new option “Decline Business Card PO# Req” Processing Option has been added to the in Lane Configuration.




18. Add new "Soft Approval” code AP

Enhancement

A new “Soft Approval” code of AP (Approved - PO# Required) has been added to OpenEPS. When the POS receives this response, the POS should supply the Purchase Order number for the transaction before calling transaction complete.

19. New option to “Allow retry of verify last 4

Enhancement

A new option to “Allow retry of verify last 4” has been added to the Card Processing Profile.

To use this option, it must be checked on in the Card Processing Profile and the “b” VerifyCard TAC must be in the Transaction Sequence, with its Verify Last 4 Card Digits option flag checked on.

20. Support 3 Digit Lane #'s

Enhancement

Added Support for 3 digit lane numbers.

On the Lanes Definition page, at the bottom, is the new option to “Allow 3 digit Lane numbers”. When checked, this option will allow the entry of any lane number from 1 through 999.

When the “Allow 3 digit Lane numbers” option is checked, the keyword "MaxLaneDigits=3" is automatically added to the Setup Text page.

The following notice is displayed when turning on 3 Digit Lane Numbers:

By checking this option the retailer should be aware that the lane will be limited to 1000 unique transactions a day. For current customers making this change you must edit the Setup.txt at each POS lane with the keyword MaxLaneDigits=3 in order for a seamless transition to take place. If this is a new installation please use the current OpenEPS installation, available on the web portal, this will provide an option for the customer to turn on 3 lane support during OpenEPS installation and will remove the requirement to manually update the Setup.txt.

Three digit lane functionality is not supported with FuelEPS."




21. O TAC, Show Disclaimer Text option

Enhancement

The new option to display configurable disclaimer text has been added to the “O” signature Capture TAC.

The default text is: Charge Total: ~D I agree to pay the transaction amount in accordance with my card agreement.

22. Add new prompt to "Misc Prompts" for P.O. #

Enhancement

On the Misc. Prompts Tab of the Terminal Configuration, a new option to configure text for P.O. # Required has been added.

The default text is: Enter P.O. Number Please Wait

23. Return CVV2 and AVS Results to OpenEPS

Enhancement

AVS-related Responses from hosts that support AVS are now returned to OpenEPS to be provided to the POS.

AVS responses may now be evaluated at the POS level to determine if the transaction should be reversed.

24. New Store Monitoring Alert: Lane Memory Utilization

Enhancement

Added new Free Memory (%) Alert that can be set to provide an alert email if there is not enough free memory on the POS lane.

Default values are a Warning at 10% Free Memory, and a Critical Alert at 5% Free Memory remaining. Values may be modified by the user.




25. New Store Monitoring Alert: Module Hash Mismatch

Enhancement

Added new OpenEPS DLL Hash Mismatch Alert that can provide an alert e-mail if the DLL at the POS lane does not match the expected hash value or file size.

Monitoring this alert can provide early information about a DLL module that may have been corrupted or compromised.

26. Tender and transaction columns not printing

Fixed

When printing from transaction search, the information from the Tender and Transaction columns was not being printed. This has been corrected so that all columns print correctly.

27. Return ServerEPS CardType code

Enhancement

The ServerEPS Card type is now returned to OpenEPS during a response message.

28. Store Monitoring - Show Last Cashier Sign On

Enhancement

If the status information from a POS lane contains the last time/date that a cashier signed on to the POS lane, that time/date information will now be displayed in the Store Monitoring, Lane Information screen.

29. Improved loading Store Monitoring page

Enhancement

The speed of loading the Store Monitoring page has been improved. Previously there was potentially an extended delay when loading the page for large companies.

30. Prevent sending unsupported non-numeric cashier number to host

Enhancement

If a non-numeric cashier number is received from a POS lane where the host the transaction is to be routed to does not support non-numeric characters in their cashier number field, the cashier number field will be dropped (not sent) when the message is sent to the host.




31. Deleted lane error

Fixed

Corrected an issue where if a Lane on the WebClient was deleted via Store Monitoring and error email would be sent.

32. New Online eWIC State code of MA

Enhancement

Added the new online eWIC State code of MA for Massachusetts.

Massachusetts is expected to begin piloting Online eWIC on July 1, 2014.

33. Processor: Add EntryMode of 'CO' for eCommerce

We need to add a new EntryMode of 'CO' for eCommerce (Computer Order). Also need to map that entry mode to eCommerce in the Vantiv host interface.



Terminal Changes


1. Support for P2PE with VeriFone e335 device

Enhancement

The Processor can now support parsing of the track data message created by the VeriFone e335 device

2. Hypercom Enhanced Signature format

Enhancement

The Hypercom Enhanced Signature format is now supported.

This is currently supported only with the VeriFone e335 terminal.

3. Add 'Verishield Enabled' check box for MX terminals

Enhancement

Added a new "Verishield Enabled" checkbox on the terminal configuration of the Store Configuration Manager for all MX terminals.

This option is off by default. It should be configured ‘on’ when using Verishield terminal encryption (TAVE).

4. TAVE: Sequence number is sent correctly but different in the tap header

Fixed

Corrected an issue with TAVE where the sequence number is sent correctly in the initial message, but was being set differently for the tap header. This has been corrected so that all instances of the sequence number are the same.

5. Support MX925

Enhancement

Added support for the MX925 terminal.

6. Support VX670

Enhancement

Added support for the VX670 terminal.



Stand Beside Solutions

VeriFone Vx570


1. No Change to Stand Beside ---

Host Changes

All Hosts


1. No Change to all hosts ---

ACI


1. No Change to host ---

ADS


1. No Change to Host ---



Chase Paymentech



Concord: EPC Format



Concord: H&C Format


1. Correct transaction code for Offline gift card

Fixed

Corrected the transaction code sent to the host for an offline Gift Card transaction.

The updated codes are as follows: Offline purchase is a unique code of 92. Normal online code is 80. Blackhawk offline activations is 85. All other gift card activations use the online code of 86. All other offline gift cards use the online processing code for the appropriate transaction request.

2. Settlement totals didn't include proprietary card

Fixed

Corrected an issue where the settlement total for the Concord H&C host did not properly include proprietary card.




3. Send back eWIC data in simulator response

Enhancement

The Concord H&C simulator has been enhanced to reply with eWIC data during eWIC transactions.

4. Add 91 response code for GC

Enhancement

Added 91 (NV; Try for Voice Auth; Force when Offline Configured in Card Profile), Response Code.

Elavon



InComm Host



Lynk





MPS (Fifth Third) / Vantiv


1. Support Adjustment Transaction

Enhancement

Adjustment Transactions are now supported for the Vantiv Host.

2. Add new transaction type for Gift Card Reactivate

Enhancement

Added new Gift Card Transaction Type of “Reactivation”.

Shazam



Solupay/Echo





SVDot Gift Card Host



Tandem


1. -New Tandem Host

New Host

Added support for the new Tandem host.

Supported tenders & transactions: Private Credit - Purchase, TOR Private Debit - Purchase, TOR Gift Card - Activate, Purchase, Balance Inquiry, Deactivation, Final Tender

Additional details on this are included in Section 2.

2. New gift card transaction of Final Tender

Enhancement

Added a new Gift Card transaction type of Final Tender to the Terminal Configuration.

Default transaction sequence: “X” POST Transaction # “>” Send Transaction “Z” Print Decline Receipt



TDMS (TD Merchant Services)



Telecheck (FLC / Certegy)


1. Add Telecheck 67, 68 and 100 Response Codes

Enhancement

Added 67 (Prompt for 2nd MICR read), 68 (Prompt for 2nd MICR read and 2nd form of ID) and 100 (Approved, ECA Conversion) Telecheck Response Codes.

2. FLC ECC to ECCRecinfo.xml for Telecheck (FLC) Host

Enhancement

Add ECA acceptance agreement text to the FLC host.

3. Move Merchant ID value from MerchatNum to MerchantNumber

Enhancement

The Merchant ID value is now stored in the XML tag of <MerchantNumber>; previously it was stored in <MerchantNum>.

4. Telecheck Host, send Payroll to Certegy

Enhancement

Added new option on the Telecheck host screen to send Payroll checks to Certegy.

5. New Certegy host interface

New Host

Added support for the new Certegy Check Host.

Certegy only supports Payroll checks at this time.

To configure Certegy, the Telecheck host must be defined for Checks, and Payroll checks must be set to be routed to Certegy.




6. Certegy Payroll Check Enhancement: Add "Program ID" field to Check prefixes

Enhancement

Added a "Program ID" field to the Card Prefixes page, for Checks.

The Program ID is passed to the Data Center to assist in routing the transaction, if the Program ID is defined for the given check prefix in the card profile.

To route payroll checks to Certegy, the Program ID should be set to: CRTGY

7. Certegy Payroll Check Enhancement: SS# entered at PIN Pad

Enhancement

Add new “Entered and PIN Pad” option to the “x” Social Security Number TAC.

This option will allow the configuration of either single-entry, where the value entered is accepted, or double entry where the customer will be required to enter the number twice, and OpenEPS will compare the two entries for duplication, and if they are not identical will re-prompt twice more before failing.

Prompting for Social Security # on the PIN pad will only occur after the POS has set the Amount value for the transaction.

8. Certegy Payroll Check Enhancement: Add new TAC "#" under sequence code

Enhancement

Added support for the new “#” 2D Barcode TAC for use with Certegy Payroll checks. This will allows the scanning of a Driver’s License for enrolment.

The default for the Check Types Requiring 2D Barcode setting for the “#” TAC is for Payroll only to require 2D Barcode.

9. Implement TeleCheck Host Simulator

Enhancement

Added a TeleCheck host simulator.



VantivIBM


1. VantivIBM host credit & debit support

Development

The VantivIBM host can now process Credit and Debit transactions.

Supports Purchase and Return transaction types.

2. Preliminary support for EMV Credit to VantivIBM host

Preliminary

Credit EMV has been added to the VantivIBM host; however, testing and certification are not yet complete.


Enhancement Information 21

Enhancement Information

Merchant Category Code & Pan Hash Seed Change Alerting

Alerting for a change to the Merchant Category Code or PanHash Seed is configured on the Monitoring >

Store Status > Launch Monitoring Configuration... > Store Status Monitoring Alert Configuration page, on

the Company Tab. On the line provided, enter one or more email addresses that the alert will be sent to.

Any time a Merchant Category Code is changed, or Pan Hash Seed is changed, an alert will be sent to

the defined email addresses.


Enhancement Information 22

Tandem Host

Supported Transaction Types

Purchase / GC Redeem

Purch w/ CB

Cash Back Only

Return

Return

With PAN Validation

Payment On Account

Force

[Voice/

Voucher]

Return

Voucher

Balance Inquiry

Activation

Pre-Activation

Refund

Activation

Deactivation

Cash Out

Recharge

Final

Tender

Pre-Recharge

PreAuth /

Completion

ACH X X X X NA NA X NA NA NA NA NA NA NA

NA NA NA X

Check (Electronic Check Conversion)

X X X NA NA NA X NA NA NA NA NA NA NA

NA NA NA NA

Check (Standard)

X X X NA NA NA X NA NA NA NA NA NA NA

NA NA NA NA

Connect Pay

X NA NA

X NA NA NA NA NA NA NA NA NA NA

NA NA NA NA

Credit Card

X X X X X X X NA NA NA NA NA NA NA

NA NA NA X

Credit FSA

X NA NA

X X NA NA NA NA NA NA NA NA NA

NA NA NA X

Debit X X X X X NA NA NA NA NA NA NA NA NA

NA NA NA X

EBT – Cash

X X X X NA NA X NA X NA NA NA NA NA

NA NA NA X

EBT – Food Stamp

X NA NA

X NA NA X X X NA NA NA NA NA

NA NA NA NA

Fleet X NA NA

X NA NA X NA NA NA NA NA NA NA

NA NA NA X

Gift Card (General)

O NA NA

X NA NA X NA O O X X O X X O

(VO)

X X

Gift Card (Blackhawk)

X NA NA

X NA NA X NA X X X X X X X X X X

Phone Card

NA NA NA

NA NA NA NA NA NA X NA NA X NA

X NA NA NA

Private Credit

B (V) X X X X NA NA NA NA NA NA NA NA NA

NA NA NA X

Private Debit

B (V) X X X X NA NA NA NA NA NA NA NA NA

NA NA NA X

Wireless

NA NA NA

NA NA NA NA NA NA X NA NA X NA

X NA NA NA

The Final Tender transaction 'finalizes' any of the other GC transactions performed during that order.

Specifically, if another GC transaction is performed, it is treated as an 'advice' where no funds are moved

until an additional Final Tender transaction is processed, with the same POST Trans #.

Legend: O – Online only B – Both On & Offline B/Disc – As B, with Discover Card only (V) – Transaction Can be Voided (VO) –Can be Voided Online Only X – Not Supported NA – Not Applicable to Transaction Type

Contact Information August 18, 2014

Contact Information

Retalix Global Payments

85 Argonaut

Suite 150

Aliso Viejo CA, 92656

Tel: 949-614-1600

E-mail: [email protected]

Web site: http://www.mtxeps.com/

Retalix Ltd. Corporate Headquarters

10 Zarhin Street

P.O. Box 2282

Ra'anana 43000, Israel

Tel.: +972 9 7766677

Fax: +972 9 7400471

Retalix USA Inc. Headquarters

6100 Tennyson Parkway

Suite 150, Plano, TX 75024 USA

Tel.: +1 469 241 8400

E-mail: [email protected]


mailto:[email protected]

http://www.mtxeps.com/

mailto:[email protected]

http://www.retalix.com/

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ServerEPS Release Notes · ServerEPS Release Notes v2.25 Enhancements and Changes 5 Enhancement Description 4. Abort BIN import alert if record count change exceeds a threshold Enhancement