Service Delivery and SocialChange: 2010 CONVENING REPORT

The Social Service and Social Change Series

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Introduction

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ENGAGING CLIENTS BEYOND DIRECT SERVICES

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Key Points: Successes and Challenges from the Field

A THE SERVICE PROVIDER PERSPECTIVE

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THE INTERMEDIARY PERSPECTIVE

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THE CURRENT CONTEXT: A WIDER VIEW

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BALANCING LONG-TERM SOCIAL CHANGE GOALS WITH IMMEDIATE IMPACT

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Building a Movement for Social Change Among Service Providers: What Would it Take?

BDEVELOP A FRAMEWORK FOR AND ASSESS THE IMPACT OF SERVICE PROVIDERS ENGAGED IN SOCIAL CHANGE WORK.

INCREASE THE CAPACITY OF SERVICE PROVIDERS CURRENTLY DOING SOCIAL CHANGE WORK.

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CREATE PATHWAYS FOR SERVICE ORGANIZATIONS TO ADOPT THIS APPROACH IN THEIR WORK.

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Conclusion & Next Steps

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Endnotes

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ORGANIZERS

Project Team MemberBuilding Movement ProjectDetroit, MI

DirectorBuilding Movement ProjectNew York, NY

Director of Civic EngagementAlliance for Children and Families Washington, DC

Director of Civic EngagementBuilding Movement ProjectNew York, NY

Director, BRIDGE(Building Responsive Infrastructure to Develop Global Equity)Asian Americans/Paci!c Islanders in Philanthropy (AAPIP)Minneapolis, MN

Deputy Director of Idea Generation and Dissemination Center for Community ChangeNew York, NY

Executive DirectorNorth York Community HouseToronto, Ontario, Canada

ATTENDEES

Executive DirectorSomos MayfairSan Jose, CA

Economic Justice Community OrganizerGreater Birmingham MinistriesBirmingham, AL

Founding DirectorRISEBrooklyn NY

Director of Public Policy and Civic Engagement "e Family Partnership* (formerly Family & Children’s Service)Minneapolis, MN

CoordinatorGulf Coast Funders for EquityNew Orleans, LA

Director of Campaign to Reduce Poverty in America Catholic Charities USA Alexandria, VA

Managing DirectorGetEQUALRiverdale, MD

Director of Community InitiativesFamily ResourcesPittsburgh, PA

APPENDIX: SERVICE DELIVERY AND SOCIAL CHANGE CONVENING PARTICIPANTS

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ATTENDEES CONTINUED

Vice President for ProgramsNational Human Services AssemblyWashington, DC

Vice President of Program Planning and EvaluationNeighborhood Centers Inc.Houston, TX

Vice President of Public Policy & AdvocacyJane Addams Hull HouseChicago, IL

Associate Director, National CampaignsNCLRWashington, DC

Chief Program O#cer/Director of Consumer Credit CounselingFamily Service of the PiedmontJamestown, NC

PresidentCenter for Lobbying in the Public InterestWashington, DC

Managing DirectorNonpro!t Voter Engagement Network - Nonpro!tVOTEBoston MA

Director of Planning & Special ProjectsQueens Community HouseForest Hills, NY

Outreach Coordinator Capuchin Soup Kitchen/Earthworks Urban FarmDetroit, MI

President and CEOLutheran Services in AmericaBaltimore, MD

Projects ManagerStrategiesCamarillo, CA

Program Director of Democratic Practice and Corporate Secretary EmeritusRockefeller Brothers FundNew York, NY

Executive DirectorSoutheast Asia Resource Action Center (SEARAC)Washington, DC

APPENDIX: SERVICE DELIVERY AND SOCIAL CHANGE CONVENING PARTICIPANTS

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Additional Tools & Resources

CATALYSTS FOR CHANGE: HOW CALIFORNIA NONPROFITS CAN DELIVER DIRECT SERVICES AND TRANSFORM COMMUNITIES

TOOLS FOR SOCIAL CHANGE

EVIDENCE OF CHANGE: EXPLORING CIVIC ENGAGEMENT EVALUATION

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MAKING SOCIAL CHANGE: CASE STUDIES OF NONPROFIT SERVICE PROVIDERS

SOCIAL SERVICE AND SOCIAL CHANGE: A PROCESS GUIDE

THE BUILDING MOVEMENT PROJECT ENEWSLETTER

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ABOUT THE BUILDING MOVEMENT PROJECT

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