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Services, Features and Products

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Page 1: Services, Features and Products
Page 2: Services, Features and Products

Comparative characteristic by Comparative characteristic by assignable services assignable services

Любимый номер My World

SMS SMS

SMS Премиум Premium Services

SMS Премиум SMS Pahmtoci

SMS Package SMS Package

Личный кабинет OnLine Billing

Call Me *

Голосовая почта Voice Mail (VMS)

Своя мелодия «GOOD’OK»

GPRS Package GPRS Tariffs

GPRS-интернет GPRS

GPRS-WAP GPRS

MMS MMS

Интернет в кармане *

Передача данных/факсов Data and Fax

Page 3: Services, Features and Products

Comparative characteristic by Comparative characteristic by assignable services assignable services

Роуминг (Prepaid) Роуминг (Postpaid)

Alo Roaming and Alo SMS Roaming Roaming (Postpaid)

Международная связь International Access

New Day *

VoIP Distant Call (VoIP)

Возможности при нулевом балансе Help Me

Мобильный перевод Poghancum (Prepaid)

Определитель номера CLIP

Антиoпределитель номера CIR

SMS Премиум Pahmtoci

Переадресация вызова Call Forwarding

Ожидание/удержание вызова Call Waiting/Call Hold

Конференц-связь Conference Call

Запрещение вызовов Call Barring

Выбор красивого номера Number Selection

Page 4: Services, Features and Products

Comparative characteristic by Comparative characteristic by assignable services assignable services

Мир Армян *

Пополнение счета Recharge Options

SIM Меню *

Детализация счета Detailed Bill

Всегда на связи! Secretary

Справочные номера Hot Line

Изменение тарифного плана Tariff Plan Switching

СНГ (only for corporate partners) *

Мобильный офис (only for corporate partners) *

Internet Night *

VivaCell-MTS Coverage MapBeeline Coverage Map

Beeline Service Centers VivaCell-MTS Service Centers

Beeline Roaming Partners VivaCell-MTS Classic Roaming PartnersVivaCell-MTS Alo Roaming Partners

Page 5: Services, Features and Products

VivaCell-MTS Tariff Plans

Classic Postpaid Card The Classic card enables subscribers to pay for the used airtime and services on a monthly basis.

Corporate packages VivaCell-MTS presents its corporate packages which are aimed to satisfy the communication requirements of various business entities.

Prepaid card Make your life easier with the prepaid card.

Page 6: Services, Features and Products

Beeline Tariff Plans

Corporate packages Beeline presents its corporate packages which are aimed to satisfy the communication requirements of various business entities.

Prepaid card Beeline Make your life easier with the prepaid card.

Postpaid Card The Postpaid card enables subscribers to pay for the used airtime and services on a monthly basis.

Page 7: Services, Features and Products

Prepaid cards Tariff plans

Page 8: Services, Features and Products

Prepaid cards Tariff plans

Page 9: Services, Features and Products

Prepaid cards Tariff plans

Page 10: Services, Features and Products

Prepaid cards Tariff plans

Page 11: Services, Features and Products

Corporate Tariff plans

Page 12: Services, Features and Products

Corporate Tariff plans

Page 13: Services, Features and Products

Corporate Tariff plans

Page 14: Services, Features and Products

Corporate Tariff plans

Page 15: Services, Features and Products

Prepaid card

The prepaid card offers you a wide range of services. The price of the prepaid card is 500 AMD*. Prepaid card includes:

400 AMD airtime* 90 days validity period 15 days grace period 180 days recharge period International call access CLIP Conference Call Call Wait/Call Hold Call Forwarding Voice Mail SMS 1 time tariff plan selection during the first 30 days** 3 additions of My World numbers***

Additional Services 

Prepaid card replacement due to defects – free of chargePrepaid card unblocking – free of charge

Prepaid card replacement due to loss or blocking – 500 AMD

All prices include VAT.  

Recharge optionsWhere to buy

Services

Alo Roaming and Alo SMS Roaming Pahmtoci - (2000 AMD/month)

My World*** MMS GPRS

Tariff plan switching* GSM Number selection

   *except for "I love..." package **except for "18+" and "I love..." packages***except for "Dialect", "18+", "Number 5"

and "I love..." tariff plans

Page 16: Services, Features and Products

Prepaid Tariff Plans - “I love…”

Tariff plan “I love…” The tariff plan “I love…” is conceived especially for loving couples. The package includes 2 prepaid numbers, which are set as Beloved Numbers for each other. With the prepaid tariff plan “I love…” the tariff for calls and SMS between you and your weetheart is only 4 AMD. Moreover, talking to each other during the night (00:00-07:00), you receive free airtime equal to the total duration of the night calls to be spent on calling each other in the daytime (07:00-24:00). The 2 Beloved Numbers have a common account, which can be recharged both by you and your sweetheart. The free airtime received is also common.You can check it by dialing *144#.

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

To Beloved Number 4 4

To VivaCell-MTS 44 44

To RA other GSM 44 44

To RA fixed network 44 44

To 374 97 GSM 44 44

To 374 47 fixed network 44 44

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada, Europe and Australia 344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

To Beloved Number 4 4

Local , International 20 20

GPRS AMD/MB

All websites 74 74

MMS AMD/MMS

Local 20 20

E-mail addresses 20 20

International

MTS-Belarus 20 20

MTS-Russia 20 20

MTS-Turkmenistan (BCTI) 20 20

MTS-Ukraine (UMC) 20 20

MTS-Uzbekistan (Uzdunrobita)

20 20

Notes:•The free airtime can be used only during the same day and cannot be transferred to the next day.

•“SMS Package” and "My World" services are not available for subscribers of the tariff plan “I love…”.

•Beloved Numbers are not subject to change of ownership.

•It is not possible to switch from the tariff plan “I love…” to another tariff plan.

•Maximum allowed balance of the common account is 180000 AMD.

Page 17: Services, Features and Products

Prepaid Tariff Plans - "Number 5"

The tariff plan “Number 5” is an exquisite opportunity to talk more and send more SMS on VivaCell-MTS network for less cost.Each day, when the total duration of outgoing on-net calls exceeds 5 minutes, 5 AMD/minute tariff applies for the following on-net calls during that day.As for SMS, in case of sending more than 5 on-net SMS during the day, each subsequent on-net SMS costs 5 AMD.To switch to the tariff plan “Number 5” dial *131*505#. The switching fee is 300 AMD.

Local Call Tariffs Up to 5 minutes a dayAMD/minute

Starting from the 6th minute

AMD/minute

To VivaCell-MTS 55 5

To RA other GSM 55 55

To RA fixed network 55 55

To 374 97 GSM 55 55

To 374 47 fixed network

55 55

International Call Tariffs

Peak7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada, Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

GPRS AMD/MB

All websites 75

SMS

Up to 5 SMS sent during

a dayAMD/SMS

Starting from the 6th SMSAMD/SMS

To VivaCell-MTS 20 5

Local, International 20 20

Notes: •If during the day, the total duration of outgoing on-net calls exceeds 5 minutes and a new on-net call starts before the end of the day (0:00) and ends up on the next day, 5 AMD/minute tariff is applied for the total duration of the call. However, minutes of such a call are not counted within the duration of the first 5 minutes of on-net calls made on the next day.

•Minutes of calls to free numbers (such as 111) are not counted within the duration of the first 5 minutes of on-net calls of that day.

•"My World" and “SMS Package” services are not available for subscribers of the tariff plan “Number 5”.

•The tariff 5 AMD/SMS does not apply to Premium SMS.

•The tariff 5 AMD/SMS does not apply to anonymous SMS sent through SMS Pahmtoci service and to replies of those SMS. •In case the subscriber has a bonus account, when switching to the tariff plan “Number 5” the bonus account is frozen.

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 18: Services, Features and Products

Prepaid Tariff Plans -“18+”

Tariff plan "18+" enables subscribers to create a group and communicate within the group at fantastic low tariffs.

It is especially convenient for youth, who like to communicate with their friends not only by calls, but also via SMS/MMS, through the Internet and especially through wap.odnoklassniki.ru. 

To switch to "18+" tariff plan, just dial *131*808#. The switching fee is 300 AMD. 

Any subscriber of "18+" tariff plan can create a group just by sending invitations of joining the group to other VivaCell-MTS subscribers.

Even if one of them accepts the invitation the group will be created, and you will be the leader of the group. Invitations to join the group can be accepted only by the subscribers of "18+" tariff plan. 

When a new member joins the group, 200 AMD are charged from the accounts of both the inviter and the invitee.See also “18+” Tariff Plan (Continue)

Notes:•The group can consist of minimum 2 and maximum 5 members.

•Each subscriber can participate only in 1 group at a time.

•If the card of the group leader is terminated, then the rights of the group leader automatically pass to the member who first joined the group.

•When there is 1 member left in the group, it stops existing.

•The tariff 8 AMD/SMS does not apply to anonymous SMS sent through SMS Pahmtoci service and to replies of those SMS.

•“My World” service is not available for subscribers of “18+” tariff plan.

Commands

Sending an invitation to join the group

*118*phone number of the invitee#

Accepting the invitation *118*phone number of the inviter*1#

Rejecting the invitation *118*phone number of the inviter*0#

Leaving the group *118*0#

Passing group leaderrights to anothermember of the group

*118*phone number of the other member*55#

Informationabout groupmembers

*118*1#

Page 19: Services, Features and Products

Prepaid Tariff Plans -“18+” (Continue)

Local Call TariffsPeak

7:00 - 23:00AMD/minute

Off-Peak23:00 -

7:00AMD/minut

e

Within the group 8 8

To VivaCell-MTS 48 48

To RA other GSM 68 68

To RA fixed network 68 68

To 374 97 GSM 68 68

To 374 47 fixed network 68 68

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA, Canada, Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378 SMS AMD/SMS

Within the group 8 8

Local , International 20 20

GPRS AMD/MB

wap.odnoklassniki.ru 10 10

Other websites 77 77

MMS AMD/MMS

Local 20 20

E-mail addresses 20 20

International

MTS-Belarus 20 20

MTS-Russia 20 20

MTS-Turkmenistan (BCTI) 20 20

MTS-Ukraine (UMC) 20 20

MTS-Uzbekistan (Uzdunrobita) 20 20

Local Call Tariffs Peak7:00 - 23:00AMD/minute

Off-Peak23:00 - 7:00AMD/minute

Notes:•The group can consist of minimum 2 and maximum 5 members.

•Each subscriber can participate only in 1 group at a time.

•If the card of the group leader is terminated, then the rights of the group leader automatically pass to the member who first joined the group.

•When there is 1 member left in the group, it stops existing.

•The tariff 8 AMD/SMS does not apply to anonymous SMS sent through SMS Pahmtoci service and to replies of those SMS.

•“My World” service is not available for subscribers of “18+” tariff plan.

Page 20: Services, Features and Products

Prepaid Tariff Plans - Alo We

Tariff plan "Alo We" offers prepaid subscribers new convenient on-net tariffs, as well as one Special Number with Special tariffs.

Selecting one Special Number from the list of RA GSM and Yerevan fixed numbers prepaid subscribers can talk to the subscriber of the selected number at special low tariffs.

To switch to the tariff plan "Alo We", dial *131*404#. The switching fee is 200 AMD.

Switching to the tariff plan "Alo We", you receive one opportunity to select a Special Number. Any subsequent changes of the Special Number cost 500 AMD. The Special Number is valid for 1 year after its selection. Then you need to select it again.To select a Special Number just dial from your mobile phone *240*telephone number#.

To change the Special Number dial *240*[old number]*[new number]#.

To view the selected Special Number dial *240*3#.

Local Call Tariffs Peak7:00 - 23:00AMD/minute

Off-Peak23:00 - 7:00AMD/minute

To VivaCell-MTS 36 36

To RA other GSM 63 63

To RA fixed network 63 63

To 374 97 GSM 60 60

To 374 47 fixed network 60 60

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita) 50 50

To Special NumbersPeak

7:00 - 23:00AMD/minute

Off-Peak23:00 - 7:00AMD/minute

To VivaCell-MTS  26 26

To RA other GSM 36 36

To Yerevan fixed network

36 36

Page 21: Services, Features and Products

Prepaid Tariff Plans - Magnis Tariff Plan

The Magnis tariff plan offers low rates for calls within VivaCell-MTS network and to fixed network. To switch to Magnis tariff plan, dial *131*303#. The switching fee is 200 AMD. 

Local Call Tariffs Peak7:00 – 23:00AMD/minute

Off-Peak23:00 –7:00AMD/minute

To VivaCell-MTS 40 40

To RA other GSM 60 60

To RA fixed network 40 40

To 374 97 GSM 60 60

To 374 47 fixed network 60 60

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 22: Services, Features and Products

Prepaid Tariff Plans - Dialect

The Dialect tariff plan is designed specifically for region residents. Choosing the tariff plan Dialect, you can talk from any region of Armenia to subscribers also using Dialect at a special low tariff.To switch to Dialect tariff plan, just dial *131*707#. The switching fee is 500 AMD.

Local Call Tariffs When calling from regions

Peak/Off-Peak

When calling from Yerevan

Peak/Off-Peak

Within "Dialect" Tariff Plan 7 77

To VivaCell-MTS 37 77

To RA other GSM 77 77

To RA fixed network 77 77

To 374 97 GSM 77 77

To 374 47 fixed network 77 77

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada, Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Notes:

•The bordering of Yerevan city (see picture) stipulated by this prepaid tariff plan is defined in accordance with VivaCell-MTS radio coverage map. Yerevan city territorial boundary set out by VivaCell-MTS radio coverage map can mismatch with the geographic and administrative borders of Yerevan.

•“My World” service is not available for subscribers of “Dialect” tariff plan.

Page 23: Services, Features and Products

Prepaid Tariff Plans - Miasin

The Miasin tariff plan is specially designed for subscribers who talk mostly within VivaCell-MTS network. It offers a lower per minute rate for calls made between VivaCell-MTS subscribers. To switch to Miasin tariff plan, dial *131*202#.

The switching fee is 200 AMD.

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

To VivaCell-MTS 50 50

To RA other GSM 120 120

To RA fixed network 90 90

To 374 97 GSM 90 90

To 374 47 fixed network 90 90

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 24: Services, Features and Products

Prepaid Tariff Plans - Miasin Night

The Miasin Night tariff plan is especially designed for subscribers who talk mostly within VivaCell-MTS network. It offers a lower per minute rate for calls made between VivaCell-MTS subscribers, and special night tariffs for on-net calls and SMS. To switch to Miasin Night tariff plan, dial *131*202*1#. The switching fee is 200 AMD.

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off-Peak23:00–0:00

AMD/minute

Night0:00–7:00

AMD/minute

To VivaCell-MTS 50 50 6

To RA other GSM 120 120

To RA fixed network 90 90

To 374 97 GSM 90 90

To 374 47 fixed network

90 90

International Call Tariffs

CIS 63 63

Latvia, Lithuania 232 203

USA, Canada, Europe and Australia

344 301

Middle East Countries

280 245

African Countries 432 378SMS AMD/SMS

To VivaCell-MTS 20 20 6

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan

(BCTI)50 50

MTS-Ukraine (UMC)

50 50

MTS-Uzbekistan

(Uzdunrobita)50 50

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off-Peak23:00–0:00

AMD/minute

Night0:00–7:00

AMD/minute

Note:

•The tariff 6 AMD/SMS does not apply to anonymous SMS sent through SMS Pahmtoci service and to replies of those SMS.

Page 25: Services, Features and Products

Prepaid Tariff Plans - Himnakan

The Himnakan tariff plan offers optimal tariffs for subscribers who call both within the VivaCell-MTS network and other local destinations.  To switch to Himnakan tariff plan, dial *131*101#. The switching fee is 200 AMD.

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

To VivaCell-MTS 80 70

To RA other GSM 90 80

To RA fixed network 90 80

To 374 97 GSM 90 80

To 374 47 fixed network 90 80

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 26: Services, Features and Products

Prepaid Tariff Plans - Himnakan Night

The Himnakan Night tariff plan offers optimal tariffs for subscribers who talk both within VivaCell-MTS network and to other local destinations, and special night tariffs for on-net calls and SMS. To switch to Himnakan Night tariff plan, dial *131*101*1#. The switching fee is 200 AMD.

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off-Peak23:00–0:00

AMD/minute

Night0:00–7:00

AMD/minute

To VivaCell-MTS 80 70 6

To RA other GSM 90 80

To RA fixed network 90 80

To 374 97 GSM 90 80

To 374 47 fixed network

90 80

International Call Tariffs

CIS 63 63

Latvia, Lithuania 232 203

USA, Canada, Europe and Australia

344 301

Middle East Countries

280 245

African Countries 432 378SMS AMD/SMS

To VivaCell-MTS 20 20 6

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan

(BCTI)50 50

MTS-Ukraine (UMC)

50 50

MTS-Uzbekistan

(Uzdunrobita)50 50

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off-Peak23:00–0:00

AMD/minute

Night0:00–7:00

AMD/minute

Note:

•The tariff 6 AMD/SMS does not apply to anonymous SMS sent through SMS Pahmtoci service and to replies of those SMS.

Page 27: Services, Features and Products

Prepaid Tariff Plans - Extra

New prepaid tariff plan “Extra” You more receive calls than make…? Join “Extra” tariff plan and while receiving calls you will get opportunity to make calls at a special price – AMD 5 per minute. For each 5 minutes of on-net incoming calls you will get 1 minute of special airtime. And besides, you will be able to talk to the subscribers of VivaCell-MTS numbers included in “My World” list only for AMD 20 per minute. In case the subscriber has special airtime, while making on-net calls the special airtime is first consumed, and when it expires, charging is made according to the subscriber’s current tariff plan. You can check the accumulated special airtime by dialing *150#. To switch to the tariff plan “Extra”, dial *131*909#. The switching fee is AMD 300 . Tariffs of the tariff plan “Extra”

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off-Peak23:00–0:00

AMD/minute

To Vivacell-MTS (in case the subscriber has special airtime)

5  5 

To VivaCell-MTS 50  50 

To RA other GSM 50  50 

To RA fixed network 50  50 

To 374 97 GSM 50  50 

To 374 47 fixed network 50  50

International Call Tariffs

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada, Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50Notes:

•Accumulation and spending of special airtime is carried out based on seconds. •The subscriber can accumulate special airtime even after the validity period expires, but can use it only after recharging the card. •Subscribers of the tariff plan “Extra” cannot present free airtime in the framework or the promotion devoted to the month of women and beauty. •In case the subscriber has free airtime, when switching to the tariff plan “Extra” it becomes zero. •The special airtime cannot be used for making calls while roaming.

Internet AMD/MB

All websites 75 75

Tariffs of calls to numbers from “My World” list

AMD/minute

To VivaCell-MTS 20 20

To CIS countries 42 42

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off-Peak23:00–0:00

AMD/minute

Page 28: Services, Features and Products

Prepaid Tariff Plans changing - Tariff Plan Switching

Tariff Plan Switching is possible maximum 10 times per month.All prices include VAT.To view your current tariff plan, dial *131*001#

Prepaid subscribers can switch from one tariff plan to another without changing the GSM number.Tariff plan switch is fast, affordable and easy to use. 

Page 29: Services, Features and Products

My World

The "My World" service enables you to choose up to 3 numbers and talk to the subscribers of those numbers at lower tariffs.

Two of the numbers could be from VivaCell-MTS network, and the third one can be either

VivaCell-MTS or any CIS number. The "My World” service is available to both prepaid and postpaid subscribers*.

Choose up to 3 people to whom you talk most and include their numbers in the “My World” list.

The first 3 additions of numbers in the list are free of charge.

Each modification of a number in the list costs 200 AMD.

The service is provided  with no monthly fee.

Destinations Peak7:00 - 23:00 AMD/minute

Off-peak23:00 - 7:00AMD/minute

To VivaCell-MTS

When calling from prepaid

numbers

30 26

When calling from postpaid

numbers

18 16.5

To CIS countries 42

How to use the "My World" service

To add a number to the list dial *230*subscriber’s number#

To modify a number in the list dial *230*old number*new number#

To add or modify a CIS number in the list just enter the number in international format when sending the command.

To view the list dial *230*3#  *Except for the subscribers of "Dialect", "18+", "Number 5" prepaid tariff plans and corporate packages.

Page 30: Services, Features and Products

Short Message Service (SMS)

The Short Message Service enables you to send local and international text messages.

One message is limited to160 alphanumeric characters in length including spaces and punctuation marks.

If the message exceeds 160 characters (70 characters in Cyrillic letters) the recipient will receive the SMS into 2 or more messages(up to 5 SMS). Each extra message will incur additional charges according to the tariff plan.

The maximum amount of characters available in an SMS is 760 Latin letters or 330 Cyrillic. The SMS Center (SMSC) number is set on the subscriber's SIM card by default:   +37493...   

The SMS recipient number can be entered by the following ways: Local:VivaCell-MTS: + 374 93/94/77 (phone number) or 093/094/077 (phone number)Other local GSM operator: + 374 91/99 (phone number) or 091/099 (phone number)374 97 GSM operator: + 374 97 (phone number) or 097 (phone number)  International: + (country code) (region/network code) (phone number), or  00 (country code) (region/network code) (phone number)    

Page 31: Services, Features and Products

Premium Services

VivaCell-MTS subscribers can use interactive services Premium Call and Premium SMS by calling or sending SMS to the special premium numbers.

Premium Call service numbers and tariffsPremium SMS service numbers and tariffs Notes:Premium services are not available while roaming. Premium services are offered in cooperation with third parties. Premium numbers and terms of services related to them may change from time to time. Premium Calls and Premium SMS are charged regardless of whether they are considered as valid or not. Third parties are solely responsible for providing Premium Calls and Premium SMS services.

Page 32: Services, Features and Products

Premium Services

Premium Call service numbers and tariffs

Appendix A-1

For more information please contact “Nikita Mobile” Company (tel: +37410512888 Mo. - Fr., 10:00-18:00).

Page 33: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-2

Page 34: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-3

Page 35: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-4

Page 36: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-5

Page 37: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-6

Page 38: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-7

Page 39: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-8

Page 40: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-9

Page 41: Services, Features and Products

Premium Services

Premium SMS Service

Appendix A-10

All prices include VAT.

Page 42: Services, Features and Products

Premium Services

Premium SMS Service( Additional Description )

Appendix A-11

1500 1900

Page 43: Services, Features and Products

Premium Services

Premium SMS Service( Additional Description )

Appendix A-12

8888

Page 44: Services, Features and Products

SMS Pahmtoci

SMS Pahmtoci service enables you to send anonymous SMS to other VivaCell-MTS subscribers, and allows the latter to reply to the anonymous messages received.

In order to send an anonymous SMS, you need to send your message to the short number 777 in the following format:

[recipient’s phone number] [reply text]

The recipient will get the message from the number 777 without seeing the sender’s phone number. A special code will be mentioned in the SMS, via which one can reply to the message. In order to reply, he just need to send an SMS to the short number 777 in the following format:

[Mentioned code] [reply text] For example, in order to anonymously greet the subscriber of the number 077297777, send to the short number 777:

077297777 Hello

In this case the latter will receive the following message from the number 777:Hello

Send a reply to 777 as follows: [code] the reply text. Fee - 20AMD The price of 1 anonymous SMS is 111 AMD. And the price of a reply message to an anonymous SMS is 20 AMD.

If you don’t want to receive anonymous SMS, then you can block them by calling 111.

Notes:Anonymous SMS can be sent only to VivaCell-MTS subscribers. Texts of the anonymous SMS and its reply should be written in Latin letters, and the length of the texts should not exceed 150 symbols. The service is not available while roaming.

Page 45: Services, Features and Products

SMS Package

SMS Package service offers new, more convenient way of sending SMS to those prepaid subscribers who often communicate via SMS.Just choose one of the available SMS packages and send on-net SMS at a much lower tariff.

PackagePackage size

(number of SMS)Package price

(AMD

SMS 50 50 500

SMS 100 100 800

SMS 150 150 1000

SMS 300 300 1500

SMS Packages

All prices include VAT. In order to get an SMS package, dial *767*package size#

When sending on-net SMS while having an SMS package, messages of the SMS package are consumed first, after which regular charging according to the tariffs of the current tariff plan starts.

For example, by dialing *767*100#, you will get 100 SMS to be sent on-net and 800 AMD will be charged from your account. And only starting from the 101st SMS regular charging according to the tariffs of the current tariff plan starts.

The validity period of all SMS packages is 30 days. SMS not used during this period are not transferred to the next month. However, in case of getting another SMS package before the validity period of the first one expires, SMS package validity period again becomes 30 days and the new SMS are added to the unused ones from the previous SMS package. This way you can avoid loosing SMS not used during the package validity period.To check the number of unused SMS and the validity period of an SMS package dial *767#

Page 46: Services, Features and Products

On-line Billing

Step 1

Step 2

Step 3

Step 5

Step 4

Step 6

Page 47: Services, Features and Products

SMS Package

Notes:

When changing the tariff plan, not used SMS and validity period of the SMS package remain in your account.

SMS Package messages can not be used for sending Premium SMS.

SMS Package messages can not be used for sending anonymous SMS through SMS Pahmtoci service and for replying to those SMS.

After the card validity period expiration the SMS package is deactivated, and after recharging the during the grace period, it is reactivated.

In case of not recharging the account during the grace period, the unused SMS are cancelled.

The service is not available for subscribers of “Number 5” tariff plan.

The service is not available while roaming.

Page 48: Services, Features and Products

Call Me

You really need to make a call? Run out of credit or suspended outgoing calls? Call Me service allows you to make free requests to VivaCell-MTS subscribers to call you.

It is so convenient for those prepaid subscribers who have insufficient or zero balance in their account. Now they can send a Call Me request and wait for a call.

Postpaid subscribers can also benefit from this service and send Call Me requests even when outgoing calls and SMS are suspended.

Using the service is very easy. All you need is to dial *127*recipient’s phone number#

For example: *127*093298888#

Subscribers can send up to 3 Call Me requests per day.

Page 49: Services, Features and Products

Voice Mail (VMS)

By activating the Voice Mail service, you enable the callers to leave you voice messages when your line is busy, your phone is switched off or out of coverage, or when you don’t answer the call. If you wish you can record your personal greeting and those who call you instead of the standard greeting will hear your message. To use the service you simply need to forward the calls to the number 093297130. Then call the short number 130 and follow the voice prompts. After a while you will receive your password via SMS. To listen to the messages left in your mailbox, you need to call 130 from your mobile phone, or call 093297130 (or  +37...  ) from any other phone and enter your number and the password provided.

 Note:VivaCell-MTS shall not bear any responsibility for the content of personal greetings of subscribers. The subscriber shall bear full responsibility for the content of the personal greeting, and for the intellectual property right infringement of third parties. 

Page 50: Services, Features and Products

GOOD´OK

Be special! Be innovative! Be different! GOOD´OK service is your way to be all that. Replace the standard ring back tone with pleasant melodies, modern hits or funny jokes and expressions. No more Tu-tu…With GOOD´OK service all subscribers calling you will listen to a pleasant melody. You will also be able to:Buy the melodies, jokes and expressions you prefer Choose melodies for individual subscribers or groups of subscribers calling you Set the time when the melodies will be played Present a melody to a friend Order the same melody for you and for your friend at onceDefault melodyAs soon as the service is activated, the default melody will be assigned to all subscribers calling you. However you can also set as default the melody you prefer. Personal listYou can buy melodies of different genres, numerous funny jokes or expressions for an extra fee. Each time when you buy a melody or a joke, it is added to your personal list. The validity period of each melody is 30 days, after which the melody is removed from your personal list. However you can keep the melody extending its validity period before it expires. The GOOD´OK service is provided by VivaCell-MTS. However, all melodies, jokes and expressions, except for the default melody assigned upon service activation, are made available to the subscribers by content-providers listed below. The content providers bear sole responsibility for the melodies, jokes and expressions. Any issue or question related to the melodies, jokes and expressions shall be addressed directly to the content provider offering it.

Page 51: Services, Features and Products

GOOD´OK

Setting rulesYou can set your own rules for GOOD'OK service:  Assign melodies for individual subscribers Create groups of subscribers and assign melodies for them Define the time when the subscriber or members of a group will listen to the melody assigned to themMusic BoxIn order that the subscribers calling you do not get bored listening to the same melody you can include melodies from your personal list in the Music Box. And if the Music Box is activated, every time instead of the default one, a randomly selected melody from the Music Box will be played. Melodies from the Music Box are not played when certain rules are already set for a respective phone number. 

Content ID

Content ProviderPhone

numberAddress

10XXXX

“Inform-mobil Haik” LLC

01Hanrapetutyan St.

71/4, 0002, Yerevan

30XXXX

“Nikita Mobile” LLC

01Alex Manoogian St. 9,

Room 209, 0070, Yerevan

20XXXX

“Intersolar-A” LLC

01105/1 Teryan str., Citadel, office 304,

0009,

ProfileActivating GOOD´OK service, you create your personal profile, where your personal list, the rules set for Music Box, individual subscribers and groups are kept. In case of service deactivation, your profile with all melodies and settings is kept in the system for 30 days. During this period you can restore your personal profile reactivating the service*. In case you do not restore your profile within these 30 days, it will be permanently deleted from the system. Afterwards you can activate the service again, creating a new profile. *In case the validity period of some melodies in your personal list expires before you restore your profile, those melodies will not be restored. GOOD´OK – be different!

Activation and management of GOOD´OK serviceGOOD´OK service management websiteTariffs of GOOD´OK service

Page 52: Services, Features and Products

GPRS

Your mobile phone is more than just a device for making and receiving calls. You can have both Internet and regular mobile phone services on your handset, enjoying the freedom of mobility. It is simply Internet on your mobile which brings the whole new range of interesting services into the palm of your hand. All these are possible owing to the exciting technology of GPRS (General Packet Radio Service). Moreover, you can use your phone as a modem for a computer.

Internet: Anywhere, AnytimeGPRS enables you to have Internet access anywhere within the coverage area. Anytime, round the clock, instant Internet access is available to you. It requires very short set-up time, and you can stay connected as long as you want.

Also out of ArmeniaVivaCell-MTS has GPRS roaming partners throughout the world and their number is continually growing. While roaming in the networks of those operators, you can use the GPRS service as well. Apart from the Internet access, it also enables to send and receive MMS while traveling.

Pay for What You UseOne of the advantages of GPRS is that you pay only for the actual volume of transferred/received data, and not for the connection time.Continue to Receive CallsYou still need uninterrupted mobile services? No worries. When online, you can continue to make and receive calls, as well as send and receive SMS and MMS messages. Your data session will be temporarily put on hold and resumed as soon as the conversation is over or the message is received.

To get startedTo use the service, you should have a GPRS-compatible mobile phone, and configure it with one of the available methods. For the prepaid subscribers the service is activated by default. Classic subscribers need to visit one of VivaCell-MTS Service Centers to activate their GPRS. GPRS activation for a Corporate subscriber can be implemented upon request of either the company's director or the authorized representative along with a letter of attorney. Another option is that the Corporate subscriber himself or herself can visit the nearest VivaCell-MTS Service Center with a letter of attorney and request for GPRS activation for a certain number.

Page 53: Services, Features and Products

GPRS Roaming Partners

Currently VivaCell-MTS has GPRS roaming agreements with about 60 operators, and VivaCell-MTS subscribers can use the GPRS service when roaming in more than 40 countries. VivaCell-MTS subscribers can use the GPRS service while roaming in the following countries*:

Country Operator

Australia   Telstra

 Belarus   MTS

 Belarus   MDC

 Belgium   MOBISTAR

 Belgium   Belgacom

 Bulgaria   Mobitel

 Brazil   Claro

 Canada   Rogers

 Colombia   Comcel

 Denmark   Hi3G Denmark ApS *

 France   Bouygues

 Georgia   MagtiCom

 Georgia   Geocell

 Georgia   Mobitel

 Hong Kong   Hutchison *

Italy   H3G *

 Iceland   Siminn

 Japan   DoCoMo

 Kazakhstan   K'Cell

 Liechtenstein   Tele2

 Luxembourg   Tango

Macau   CTM

Country Operator

 Malaysia   Digi

 Malaysia   Maxis

 Mexico   Telefonica Moviles

 Netherlands   Telfort *

 Norway   Network

 Poland   P4

 Poland   Polkomtel *

 Portugal   TMN

 Russia   MTS

 Russia   Megafon

 Saudi Arabia   STC

Sweden   Hi3G Access AB *

 Senegal   Sentel

 Tailand   True Move

 Tajikistan   Babilon Mobile

 Turkey   AVEA

 Spain   Vodafone

Spain   Xfera

 United Arab Emirates

  Du

 Ukraine   MTS

Uzbekistan   UZDUNROBITA (MTS)

 Vietnam   Vietel

* With the exception of countries and networks where VivaCell-MTS has only unilateral GPRS roaming agreements to provide GPRS service to the subscribers roaming in VivaCell-MTS network.

Page 54: Services, Features and Products

How to Configure the Mobile Phone for GPRS

*The phone can be configured automatically only if the number is prepaid

Mobile Phone Automatic Configuration for GPRS Each time you activate a prepaid card or insert an active card into another mobile phone, you will automatically receive GPRS setting for your mobile phone. Just save the settings in your mobile phone.

Via Website

Page 55: Services, Features and Products

How to Configure the Mobile Phone for GPRS

Mobile Phone GPRS Configuration via SMS

To configure your mobile phone for using GPRS, send an SMS with the word INET to 2020 short number, and you will shortly receive a message with GPRS settings. Just save them in your mobile phone.

SMS to 2020 short number is free of charge.

GPRS Manual Configuration for Mobile Phone Profile name: VivaCell GPRSData Bearer: GPRSAPN: inet.vivacell.amUser name: -Password: -Prompt password: OffIP address: 83.217.226.71IP port: 8080 or 9201* Home page: http://wap.vivacell.amAuthentication type: NormalConnection security: OffConnection type: Permanent

 * We recommend using 8080 IP port for phone models supporting WAP 2.0 and 9201 - for phone models supporting WAP 1.x.

Page 56: Services, Features and Products

MMS

What is MMS? MMS (Multimedia Messaging Service) is a modern way of messaging which enables you to create and exchange messages containing melodies, full color images, photos and large texts. Using a phone with a built-in camera you can take a picture and send it immediately to your friends. Make them happy with an original animated postcard or surprise them with voice messages - everything depends on your imagination! Discover the colorful world of MMS!

All VivaCell-MTS subscribers can enjoy this service. You can also send MMS to any e-mail address.

The maximum allowed size for 1 MMS is 300KB.   How to configure your mobile phone? If you are a VivaCell-MTS subscriber using an MMS enabled handset, you can configure it by one of these 4 methods: automatically* via website (see How to Configure the Mobile Phone for GPRS Via Website )via SMS manually*The phone can be configured automatically only if the number is prepaid

When you send an MMS to a VivaCell-MTS subscriber who uses a mobile phone which does not support MMS messaging (either because the phone is not configured accordingly or due to the fact that the recipient is subscribed to another local GSM operator), the messaging recipient will receive an SMS notification about your MMS. This SMS will contain a unique password along with a link to http://mmviewer.vivacell.am. The recipient will still be able to view the multimedia message by visiting the above mentioned web page and entering the mobile number including the country code (+37493xxxxxx) and the password provided.

Page 57: Services, Features and Products

MMS

MMS Automatic Configuration Each time you activate a prepaid card or insert an active card into another mobile phone, you will automatically receive MMS setting for your mobile phone. Just save the settings in your mobile phone.

MMS Configuration via SMS

To configure your mobile phone for MMS send the word MMS to 2020 short number via SMS, and you will receive a message with MMS settings shortly. Just save it on your mobile phone and send an MMS to any VivaCell-MTS subscriber in order to be able to receive MMS.

SMS to 2020 short number is free of charge.

Manual settings

Profile name: VivaCell MMSData Bearer: GPRSAPN: mms.vivacell.amUser name: -Password: -Prompt password: OffIP address: 83.217.226.72IP port: 8080 or 9201* Home page: http://mms.vivacell.am/mmscAuthentication type: NormalConnection security: OffConnection type: Permanent *We recommend using 8080 IP port for phone models supporting WAP 2.0 and 9201 - for phone models supporting WAP 1.x.

Page 58: Services, Features and Products

Data and Fax

Data and Fax service enables you to use your handset as a modem to send and receive data and faxes.

Alo Roaming and Alo SMS Roaming

With Alo Roaming and Alo SMS Roaming services VivaCell-MTS prepaid subscribers can stay in touch without changing their number when traveling overseas. Alo Roaming service enables you to:Make and receive calls, as well as send and receive SMS within the networks of VivaCell-MTS Alo Roaming partners Send and receive SMS as well as receive calls* within the networks of VivaCell-MTS roaming partners.The Alo Roaming activation is free of charge. You simply need to have a positive balance in your account. To activate Alo Roaming ,dial *121*1#To deactivate it, dial *121*3#  The Alo SMS Roaming service enables to send and receive only SMS within the networks of VivaCell-MTS roaming partners. The Alo SMS Roaming service enables you to send and receive SMS within the networks of VivaCell-MTS Alo roaming partners. The Alo SMS Roaming activation is free of charge. However, you need to have a positive balance in your account.To activate Alo SMS Roaming, dial *121*2#To deactivate it, dial *121*3#  You can also activate and deactivate the services by dialing *121# and following the menu commands. Do not forget to activate your roaming service before leaving Armenia, since you will not be able to do it thereafter! To check the status of the Alo Roaming and Alo SMS Roaming services, dial *121*0# Both Alo Roaming and Alo SMS Roaming enable to use GPRS service within the networks of VivaCell-MTS GPRS roaming partners.  * Except countries of South America.

Page 59: Services, Features and Products

Alo Roaming Partners

Currently VivaCell-MTS has prepaid CAMEL roaming agreements more than 55 operators, and prepaid subscribers can roam in more than 35 countries.Those prepaid subscribers, who have activated their Alo Roaming service, can make and receive calls, as well as send and receive SMS in the following countries:

Country Operator Australia   TELSTRA Australia

 Bangladesh

  Warid Telecom - Bangladesh

 Belarus   MTS Belarus

 Belgium   BASE - Belgium

 Belgium   Belgacom Mobile - Belgium

 Bulgaria   BTC Mobile (VivaTell) - Bulgaria

 Bulgaria   COSMO BULGARIA MOBILE EAD

(GloBul)

 Cyprus   Areeba Ltd(MTN) - Cyprus

 Cyprus   CYPRUS TELECOMMUNICATIONS

AUTHORITY (CYTA)

 Egypt   Etisalat Misr - Egypt

 France   Orange France

 France   SFR - France *

 Georgia   Geocell Georgia

 Georgia   Mobitel, Georgia

 Germany   E Plus - Germany

 Greece   COSMOTE Mobile

Telecommunications S.A. - Greece

 Greece   Q-Telecom Greece(Wind Hellas)

 Hong Kong

  CSL Limited - Hong Kong

 Hungary   T-MOBILE - Hungary

 India   Bharti,GUJARAT - India

 India   Bharti,KOLKATTA - India

 India   Bharti,MADHYA PARDESH - India

Country Operator India   Bharti,MAHARASHTRA GOA - India

 India   Bharti,MUMBAI - India

 India   Hutchison Essar Limited (East) -

India

 India   Hutchison Essar Mob Serv Lim -

India

 India   Vodafone (Former Fascel) - India *

 India   Vodafone Essar EAST LTD - INDIA

 Italy   H3G S.p.A. - Italy *

 Kazakhstan   K-Cell - Kazakhstan

 Kazakhstan   Kar-Tel LLC Kazakhstan

 Kuwait   MTC-Vodafone (zain) - Kuwait

 Liberia   Cellcom Liberia

 Liechtenstein

  Swisscom Liechtenstein

 Mali   IKATEL S.A - Mali

 Mongolia   MobiCom Corporation - Mongolia *

 Nagorno-Karabakh Republic

  Karabakh Telecom

 Poland   P4 - Poland

 Romania   ORANGE Romania S.A. - ROMANIA

 Russia   Megafon - Russia

 Russia   MTS - Russia

 Russia   PJSC "SMARTS"07 - Russia *

 Russia   PJSC "SMARTS"15 - Russia *

 Russia   VimpelCom OJSC Beeline - Russia

Country Operator Saudi Arabia   Mobily - Saudi Arabia *

 Saudi Arabia   Saudi Telecom Company Saudi

Arabia

 Singapore   MobileOne Ltd - Singapore

 Slovakia   Telefonica O2 Slovakia, s.r.o. -

Slovak Republic *

 Sri Lanka   Dialog Telekom PLC MTN

Networks (PVT) Ltd - Sri Lanka

 Sri Lanka   Mobitel (Pvt) Ltd Sri Lanka

 Switzerland   Sunrise - Switzerland

 Switzerland   Swisscom Mobile -Switzerland

 Syria   Syriatel - Syria

 Thailand   TA Orange Company Limited

Thaland(True Move)

 Turkey   AVEA - Turkey

 Turkey   TURKCELL TURKEY( KKTCell )

TURTK

 Turkey   VODAFONE TELEKOMUNIKASYON

A.S. - Turkey

 Ukraine   ASTELIT LLC Ukraine

 Ukraine   Kyivstar GSM - Ukraine

 Ukraine   Ukrainian Radio Systems (URS) -

Ukraine

 Ukraine   Ukrainian Mobile

Communications - Ukraine (MTS, UMC)

 United Arab Emirates

  Etisalat - UAE

 Uzbekistan   Unitel - Uzbekistan

 Uzbekistan   UZDUNROBITA FE Ltd. -

Uzbekistan* With the exception of countries and networks where VivaCell-MTS only has unilateral CAMEL roaming agreements to provide roaming service in VivaCell-MTS network.

Page 60: Services, Features and Products

Classic Roaming Partners

Currently VivaCell-MTS has roaming agreements with about 350 operators, and VivaCell-MTS subscribers can roam in more than 170 countries. VivaCell-MTS offers roaming service for Classic and Corporate subscribers in the countries presented below*. Besides, those prepaid subscribers who have activated the Alo Roaming or Alo SMS Roaming service, can send and receive SMS in the following countries*.

* With the exception of countries and networks where VivaCell-MTS has only unilateral roaming agreements to provide roaming service in VivaCell-MTS network.

Page 61: Services, Features and Products

Classic Roaming Partners (part1)Country Operator

Afghanistan   Afghan Wireless Communication Company

 Afghanistan   MTN(Areeba) - Afghanistan

 Afghanistan   TDCA Roshan Afghanistan

 Albania   AMC - Albania

 Albania   Vodafone - Albania

 Algeria   ATM MOBILIS - ALGERIA

 Algeria   Djezzy /ORASCOM Telecom - Algerie

 Andorra   Servei de Telecomunicacions d’Andorra (STA)

 Angola   UNITEL S.A.R.L. - Angola

 Anguilla   Digicel Anguilla

 Antigua and Barbuda   Digicel Antigua Barbuda

 Argentina   CLARO(CTI Movil) - Argentina

 Argentina   Telefonica Moviles Movistar – Argentina

 Aruba   Digicel Aruba

 Australia   Hutchison 3G Pty Limited Australia *

 Australia   Optus

 Australia   TELSTRA Australia

 Austria   Mobilkom AG & CoKG - Austria

 Bahrain   MTC Vodafone Bahrain

 Bangladesh   AKTEL - Bangladesh

 Bangladesh   GrameenPhone Limited - Bangladesh

 Bangladesh   Sheba Telecom (Banglalink) - Bangladesh

 Bangladesh   Warid Telecom - Bangladesh

 Barbados   Digicel Barbados

 Belarus   BeST, Belarus

 Belarus   FE “VELCOM” (MDC Belarus)

 Belarus   MTS Belarus

 Belgium   BASE - Belgium

 Belgium   Belgacom Mobile - Belgium

 Belgium   MOBISTAR S.A. - Belgium

 Benin   ETISALAT (TELECEL) - BENIN

 Benin   Spacetel Benin S.A. (areeba) - Benin

 Bermuda   Digicel Bermuda

 Bolivia   NuevaTel S.A. - Bolivia

 Bosnia and Herzegovina   BH TELECOM JSC - Bosnia /Herzegovina

 Bosnia and Herzegovina   HT MObile Communic, Mostar - Bosnia Hercegovina

 Bosnia and Herzegovina   MOBI’S

 Brazil   Amazonia Celular S.A. - Brasil

 Brazil   CLARO - Brasil

Country Operator

 Brazil   TIM (BRACS) BRASIL

 Brazil   Vivo MG (Telemig Celular S.A.)

 Brunei   DST Communications Sdn Bhd (BRNBN) - Brunei

 Bulgaria   BTC Mobile (VivaTell) - Bulgaria

 Bulgaria   COSMO BULGARIA MOBILE EAD (GloBul)

 Bulgaria   Mobiltel EAD - Bulgaria

 Cambodia   CAMSHIN Cambodia Shinawatra Co., Ltd.

 Cambodia   TMIC - Cambodia

 Cameroon   Orange Cameroun S.A. - Cameroun

 Canada   Rogers Wireless

 Cayman Islands   Digicel Cayman

 Chile   Entel Telefonia Movil S.A. - Chile

 China   CHINA MOBILE (CHNCM) - China

 Colombia   Colombia Movil

 Colombia   Comunicacion Celular S.A, COMCEL Congo (Democratic Republic of)   OASIS Sprl - Democratic Republic of Congo (DRC)

 Congo (Republic of)   VODACOM (RDC) s.p.r.l. CONGO

 Congo (Republic of)   Zain (Celtel)

 Costa Rica   ICE - Costa Rica (CRICE)

 Croatia   T-Mobile Croatia

 Croatia   TELE2 - Croatia *

 Cuba   Unidad de Negocios Movil de ETECSA Cubacel - Cuba

 Cyprus   Areeba Ltd(MTN) - Cyprus

 Cyprus   CYPRUS TELECOMMUNICATIONS AUTHORITY (CYTA)

 Czech Republic   Eurotel Praha

 Czech Republic   T-Mobile

 Denmark   Hi3G Access AB - Denmark *

 Denmark   TDC Mobil A/S - Denmark

 Dominica   Digicel Dominica

 Dominican Republic   Claro Dominican Republic

 Dominican Republic   Orange Dominicana

 Egypt   Etisalat Misr - Egypt

 Egypt   MobiNil - Egypt

 Egypt   Vodafone Telecommunications Company - Egypt

 El Salvador   CTE telecom - Salvador

 Equatorial Guinea   Orange Equatorial Getesa - EQUATORIAL GUINEA

 Estonia   AS EMT Estonia

 Estonia   ELISA MOBIILSIDETEENUSED AS Estonia

 Estonia   Tele2 - Estonia

 Ethiopia   ETC (Ethiopian Telecom Corp)

Page 62: Services, Features and Products

Classic Roaming Partners (part2)Country Operator

 Finland   ALANDS MOBILTELEFON AB Finland

 Finland   Elisa Corporation - Finland

 France   Bouygues Telecom- France

 France   Orange France

 France   SFR - France

 Gabon   ATLANTIQUE TELECOM - GABON

 Gabon   Zain (Celtel)

 Gambia   Africell - Gambia

 Georgia   Aquafon Abkhazia

 Georgia   Geocell Georgia

 Georgia   MagtiCom Ltd Georgia

 Georgia   Mobitel, Georgia

 Germany   E Plus - Germany

 Germany   T-MOBILE Deutschland Germany, DEUD1 - K2Roam

 Germany   Vodafone D2 GmbH- Germany

 Ghana   ONEtouch Ghana Telecommunications - Ghana

 Ghana   Scancom Areeba - Ghana

 Great Britain   Hutchison 3G UK Ltd - United Kingdom *

 Great Britain   T-Mobile UK

 Great Britain   Vodafone, UK

 Greece   COSMOTE Mobile Telecommunications S.A. - Greece

 Greece   Q-Telecom Greece(Wind Hellas)

 Grenada   Digicel Grenada

 Guatemala   SERCOM - Guatemala

 Guatemala   Telefonica Moviles Guatemala

 Guinea   Cellcom Guinea

 Guinea   Orange

 Haiti   Comcel 191; Haiti (BOLNT)

 Haiti   Digicel Haiti

 Honduras   SERCOM S.A. de C.V. (MEGATEL) - Honduras

 Hong Kong   CSL Limited - Hong Kong

 Hong Kong   CSL Limited - Hong Kong

 Hong Kong   Hutchison Telephone (Macau) Co. Ltd. - Hong Kong *

 Hong Kong   PCCW Mobile HK Limited (HKGMC) - Hong Kong

 Hong Kong   PEOPLES - Hong Kong

 Hungary   T-MOBILE - Hungary

 Hungary   Vodafone - Hungary

 Iceland   IMC (Viking Wireless)-Iceland

 Iceland   On-Waves - Iceland

 Iceland   Siminn - Iceland

Country Operator

 Iceland   Vodafone Iceland

 India   Aircel Cellular Limited (ACL) - India

 India   Bharat Sanchar Nigam Ltd. BSNL - India

 India   Bharti,ANDHRA PRADESH - India

 India   Bharti,CHENNAI - India

 India   Bharti,DEHLI - India

 India   Bharti,GUJARAT - India

 India   Bharti,HARYANA - India

 India   Bharti,HIMACHAL PRADESH - India

 India   Bharti,KARNATAKA - India

 India   Bharti,KERALA - India

 India   Bharti,KOLKATTA - India

 India   Bharti,MADHYA PARDESH - India

 India   Bharti,MAHARASHTRA GOA - India

 India   Bharti,MUMBAI - India

 India   Bharti,PUNJAB - India

 India   Bharti,RAJASTHAN - India

 India   Bharti,TAMILNADU - India

 India   Bharti,UTTAR PARDESH - India

 India   BPL Mobile

 India   Hutchison Essar Limited (East) - India

 India   Hutchison Essar Mob Serv Lim - India

 India   IDEA Cellular, Andhra Pradesh Circle - India

 India   IDEA Cellular, Delhi Circle - India

 India   IDEA Cellular, Gujarat Circle - India

 India   IDEA Cellular, Haryana Circle - India

 India   IDEA Cellular, Himachal Pradesh Circle - India

 India   IDEA Cellular, Kerala Circle - India

 India   IDEA Cellular, Madhya Pradesh Circle - India

 India   IDEA Cellular, Maharashtra & Goa Circle - India

 India   IDEA Cellular, Rajasthan Circle- India

 India   IDEA Cellular, Uttar Pradesh East Circle - India

 India   IDEA Cellular, Uttar Pradesh West Circle - India

 India   MAHANAGAR Teleph Nigam DOLPHIN Dehli :Mumbai

 India   MTNL, Mumbai Dolphin (MTNL) - India

 India   Reliance Telecom Limited - India

 India   Spice Communications Ltd. - India

 India   SPICE COMMUNICATIONS, Karnataka

 India   Vodafone (Former Fascel) - India

 India   Vodafone Essar EAST LTD - INDIA

Page 63: Services, Features and Products

Classic Roaming Partners (part3)Country Operator

 Indonesia   Axis [LippoTelecom] - Indonesia

 Iran   Mobile Company of Iran (MCI) - Tehran, Iran

 Iran   MTN Irancell

 Iran   Taliya - Iran

 Iran   TKC KFZO - Iran

 Iraq   Asia Cell Telecommunications Company - Iraq

 Iraq   ORASCOM Telecom Iraqna - Iraq

 Iraq   Zain (Atheer Telecom) - Iraq

 Ireland   Meteor - Ireland

 Ireland   O2 Communications (Ireland) Limited - Ireland

 Ireland   Vodafone - Ireland

 Israel   Cellcom Israel

 Israel   Partner Communications Company Ltd. - GSM900 - Israel

 Israel   Pelephone Communications *

 Italy   H3G S.p.A. - Italy *

 Italy   TIM (Telecom)- Italy [ITAGT]

 Italy   Vodafone Omnitel N.V. - Italy

 Italy   Wind - Italy

 Jamaica   DiGiCel Group - Jamaika

 Japan   NTT DoCoMo

 Jordan   Jordan Mobile Telephone Services Co. Ltd., Zain, Fastlink

 Jordan   Umniah Mobile Company - Jordan

 Kazakhstan   K-Cell - Kazakhstan

 Kazakhstan   Kar-Tel LLC Kazakhstan

 Kazakhstan   Neo - Kazakhstan

 Kenya   Safaricom Limited - Kenya

 Korea (South)   KT Freetel Co. Ltd. - South Korea

 Kosovo (Serbia)   iPKO Kosovo

 Kuwait   MTC-Vodafone (zain) - Kuwait

 Kyrgyzstan   BiMoCom

 Kyrgyzstan   Nurtelecom

 Kyrgyzstan   Sky Mobile LLC - Kyrgizstan

 Laos   MILLICOM LAO COMPANY LTD (TANGO) - Laos

 Latvia   Latvijas Mobilais Telefons (LMT) - Latvia

 Latvia   Tele2 - Latvia

 Lebanon   MIC 1 S.A.L. - Lebanon

 Lebanon   MTC - Lebanon

 Lesotho   Vodacom Lesotho - LESOTHO

 Liberia   Cellcom Liberia

 Liberia   COMIUM - Liberia

Country Operator

 Liberia   Lonestar Communications

 Libya   ALMADAR TELECOM

 Liechtenstein   Mobilkom AG & CoKG - Liechtenstein

 Liechtenstein   Orange Liechtenstein - Key2Roamin

 Liechtenstein   Swisscom Liechtenstein

 Liechtenstein   Tango - Liechtenstein

 Lithuania   Bite (LVABT) Latvia - Key2Roam

 Lithuania   OMNITEL Lithuania

 Lithuania   UAB TELE2 - Lithuania

 Luxembourg   P&T - Luxembourg

 Luxembourg   TANGO - Luxembourg

 Luxembourg   VOXmobile Luxembourg

 Macau   CTM - MACAO (Hong Kong)

 Macau   Hutchison Telephone (Macau) Comp. Lim. - Hong Kong

 Macedonia   COSMOFON- AD, Skopje Macedonia

 Madagascar   CELTEL Madacom - Madagascar

 Madagascar   Orange Madagascar - Madagascar

 Malawi   CELTEL - MALAWI

 Malaysia   Celcom (Malaysia) Berhad

 Malaysia   DiGi Telecommunications Sdn. Bhd

 Malaysia   Maxis - Malaysia

 Malaysia   U Mobile Sdn Bhd

 Maldives   Dhiraagu - Maldives

 Maldives   Wataniya Telecom Maldives (MDVWM)

 Mali   IKATEL S.A - Mali

 Malta   MobIsle Communications Limited (GO Mobile) - Malta

 Mauritania   Mattel - Mauritania

 Mauritius   Cellplus Mobile Communications Ltd - Mauritius

 Mexico   TelCel - Mexico

 Mexico   Telefonica Moviles (PEGASO) - Mexico

 Moldova   Eventis Moldova

 Moldova   Voxtel - Moldova

 Monaco   Monaco Telecom, Monaco

 Mongolia   MobiCom Corporation - Mongolia

 Mongolia   Unitel LLC

 Montenegro   Mtel (MNEMT) Montenegro

 Montenegro   T-Mobie(Monet) Montenegro

 Morocco   IAM Morocco

 Mozambique   VODACOM - MOZAMBIQUE

 Nagorno-Karabakh Republic   Karabakh Telecom

Page 64: Services, Features and Products

Classic Roaming Partners (part4)Country Operator

 Namibia   Cell One - Namibia

 Namibia   Mobile Telecommunications Ltd. - Namibia

 Netherlands   KPN Mobile - Netherlands

 Netherlands   T-Mobile B.V. - Netherlands

 Netherlands   Telfort B.V. *

 Netherlands   Vodafone

 New Zealand   NZ Communications Ltd (NZLNH) -New Zealand

 Nicaragua   Enitel - Nicaragua *

 Nigeria   EMTS Etisalat

 Nigeria   MTN Nigeria NGAMN - K2Roam

 Nigeria   Vmobile-Nigeria

 Norway   Network Norway AS

 Oman   Omani Qatari Telecom Company S.A.O.C (Nawras) - Oman

 Pakistan   Mobilink GSM - Pakistan

 Pakistan   Ufone Pakistan

 Pakistan   Warid Telecom (Pvt) Ltd - Pakistan

 Palestine   JAWWAL - Palestine

 Panama   CABLE & WIRELESS (CWP) - PANAMA

 Panama   Telefonica Moviles (Movistar) - Panama

 Papua New Guinea   Digicel Papua New Guinea

 Paraguay   Claro (CTI Movil (AMX) - Paraguay)

 Peru   Claro PERU

 Philippines   Digital Telecommunications Philippines

 Philippines   Globe Telecom Inc. - Philippines

 Philippines   SMART Communications, Inc. - Philippines

 Poland   P4 - Poland

 Poland   POLKOMTEL S.A. - POLAND

 Poland   Polska Telefonia Cyfrowa (Era) - Poland

 Portugal   TMN - Portugal

 Portugal   Vodafone - Portugal

 Puerto Rico   CLARO PUERTO RICO

 Romania   Cosmote Romania, ROMCS - K2Roam

 Romania   ORANGE Romania S.A. - ROMANIA

 Romania   Vodafone (MOBIFON) SA - Romania

 Russia   BaykalWestCom

 Russia   Megafon - Russia

 Russia   Motiv ("Ekaterinburg-2000") - Russia

 Russia   MTS - Russia

 Russia   MTS Sverdlovsk region Branch (RUSUT) - Russia

 Russia   New Telephone Company - Russia

Country Operator

 Russia   Nizhegorodskaya Cellular Communications - Russia

 Russia   Novgorod Telecommunications CJSC - Russia

 Russia   PJSC "SMARTS"07 - Russia

 Russia   PJSC "SMARTS"15 - Russia

 Russia   Tele2 - Russia

 Russia   Uralsvyazinform - Russia

 Russia   VimpelCom OJSC Beeline - Russia

 Russia   Yeniseytelecom - Russia

 Saint Kitts and Nevis   Digicell St. Kitts & Nevis

 Saint Lucia   Digicel St. Luchia

 Saint Martin   Telcell ANTCC Saint Vincent and the Grenadines   Digicell St. Vincent & the Grenadines

 Satellite Networks   Thuraya Satellite Telecommunications

 Saudi Arabia   Mobily - Saudi Arabia *

 Saudi Arabia   Saudi Telecom Company Saudi Arabia

 Senegal   Sentel Senegal

 Senegal   Sonatel Mobiles

 Serbia   Telenor (MOBTEL) Serbia

 Sierra Leone   Africell

 Sierra Leone   COMIUM - Sierra Leone

 Sierra Leone   Zain SL (Celtel)

 Singapore   MobileOne Ltd - Singapore

 Singapore   Singapore Telecom Mobile Pte Ltd(SingTel SGPST)

 Slovakia   T-Mobile Slovensko - Slovak Republic

 Slovakia   Telefonica O2 Slovakia, s.r.o. - Slovak Republic *

 Slovenia   MOBITEL d.d. - Slovenia

 Slovenia   Si.Mobile Slovenia

 Slovenia   Tusmobil - Slovenia *

 South African Republic   Cell C - South Africa

 South African Republic   VODACOM (PTY) LTD - South Africa

 Spain   Orange Spain

 Spain   TELEFONICA MOVILES ESPANA S.A - Spain (ESPT2)

 Spain   VODAFONE - Spain S.A.U

 Spain   XFERA Moviles, S.A. - Spain

 Sri Lanka   Dialog Telekom PLC MTN Networks (PVT) Ltd - Sri Lanka

 Sri Lanka   Mobitel (Pvt) Ltd Sri Lanka

 Sri Lanka   TIGO - Sri Lanka

 Sudan   SUDANESE MOBILE TELEPHONE Co. Ltd. (Zain-SD) - SUDAN

 Sweden   Hi3G Access AB - Sweden *

 Sweden   Spring Sweden *

Page 65: Services, Features and Products

Classic Roaming Partners (part5)Country Operator

 Sweden   Tele2 - SWEDEN

 Switzerland   Sunrise - Switzerland

 Switzerland   Swisscom Mobile -Switzerland

 Syria   MTN (Spacetel) Syria

 Syria   Syriatel - Syria

 Taiwan   Taiwan Mobile Co

 Taiwan   VIBO Telecom Inc. - Taiwan

 Tajikistan   Babilon-Mobile Tajikistan

 Tajikistan   Indigo South Tajikistan

 Tajikistan   Indigo Tajikistan (Somoncom) North - Tajikistan

 Tajikistan   TACOM - Tajikistan Beeline

 Tajikistan   TT Mobile

 Tanzania   MIC Tanzania Ltd - Tanzania

 Tanzania   VODACOM TANZANIA

 Thailand   TA Orange Company Limited Thaland(True Move)

 Togo   TOGO CELLULAIRE, Togo

 Tonga   Digicel Tonga

 Trinidad and Tobago   Digicel Trinidad and Tobago

 Trinidad and Tobago   Telecom Services Limited - Trinidad and Tobago

 Tunisia   Orascom Telecom Tunisie

 Turkey   AVEA - Turkey

 Turkey   TURKCELL TURKEY( KKTCell ) TURTK

 Turkey   VODAFONE TELEKOMUNIKASYON A.S. - Turkey

 Turkmenistan   Barash Com Tech Inc (BCTI) - Turkmenistan

 Turks and Caicos Islands   Digicel Turks and Caicos

 Uganda   Celtel (ZAIN)

 Uganda   Warid Telecom *

 Ukraine   ASTELIT LLC Ukraine

 Ukraine   GOLDEN TELECOM LLC - UKRAINE

 Ukraine   JSC Ukrtelecom Utel

 Ukraine   Kyivstar GSM - Ukraine

 Ukraine   Ukrainian Radio Systems (URS) - Ukraine

 Ukraine   Ukrainian Mobile Communications - Ukraine (MTS, UMC)

 United Arab Emirates   Etisalat - UAE

 United Arab Emirates   UAE du

 Uruguay   CTI (Movi) - Uruguay

 USA   AT&T (Cincinnati Bell Wireless LLC USA)

 USA   AT&T (Cingular Wireless)

 USA   Nextel Operations - USA *

 USA   T-Mobile USA

Country Operator

 Uzbekistan   Coscom (Ucell) Uzbekistan

 Uzbekistan   Unitel - Uzbekistan

 Uzbekistan   UZDUNROBITA FE Ltd. - Uzbekistan

 Vanuatu   Digicel Vanuatu

 Vietnam   VIETTEL TELECOM COMPANY

 Yemen   SabaFon (Company for Mobile telephony) - Yemen

 Yemen   Spacetel Yemen

Page 66: Services, Features and Products

International Access

International Access enables you to make international calls.  If you want to make an inernational call, just dial:  + (country code) (region/network code) (local number) or 00 (country code) (region/network code) (local number) prepaid card is 500 AMD*. 

New Day

The New Day service allows all prepaid subscribers to convert funds in their account into validity.

To make a conversion just dial *120*amount to convert# and you will receive additional validity period corresponding to the mentioned amount: 1 day = 30 AMD. For example, in case of dialing *120*300#, 300 AMD will be charged from your account and the validity period will be extended by 10 days.

Notes:After the conversion, the remainder of the subscriber’s account should be not less than 200 AMD. The service is not available after the end of prepaid card validity period. Amount from the bonus account cannot be converted into validity.

Page 67: Services, Features and Products

Distant Call (VoIP*)

Distant Call service enables you to make international calls at lower tariffs. By simply dialing the prefix 77 before the destination number in the international format you can call your friends and beloved ones abroad from your VivaCell-MTS line. 

Dialing order: 77 00 [country code] [destination number] 

Available destinations and tariffs Destinations To Fixed and Mobile Networks

AMD/minute

Austria 90

  Belarus 50

  Belgium 90

  Canada 25

  Cyprus 90

  Czech Republic 90

  Egypt 80

  Estonia 90

  France 90

  Georgia 50

  Germany 90

  Great Britain 90

  Greece 90

  Iran 90

  Italy 90

  Kazakhstan 50

  Latvia 90

  Lebanon 90

  Lithuania 90

  Moldova 50

Destinations To Fixed and Mobile NetworksAMD/minute

  Netherlands 90

  Poland 90

  Russia 50

  Spain 90

  Sweden 90

  Syria 90

  Turkey 90

  Ukraine 50

  United Arab Emirates 90

  USA 25

  Uzbekistan 50

Per second charging is applied. All tariffs include VAT.

Distant Call is not available while roaming. Distant Call: direct  and affordable connection to the world! *Voice over IP

Page 68: Services, Features and Products

Help Me

The Help Me service allows you to make a request to transfer funds to your prepaid account just by sending a free-of-charge SMS indicating the expected amount.

You can make Help Me requests even having 0 balance in your account.

To make a Help Me request, just dial *124*recipient’s phone number*amount requested#

For example: *124*077297777*500#

After the Help Me request has been sent the recipient receives a message informing that you are asking to recharge your account with the mentioned amount.

In case the recipient agrees to help you, he/she can make a transfer of funds to your account through Poghancum service.

The service is free-of-charge and available to all prepaid subscribers. Notes:You can send Help Me requests only to VivaCell-MTS prepaid subscribers. Each subscriber can make up to 5 Help Me requests per day. The requested amount should be a multiple of 100, from 200 to 20000 AMD. Subscribers can make or receive Help Me requests only in active state. 

Page 69: Services, Features and Products

Poghancum

Poghancum allows prepaid subscribers to transfer funds from one prepaid account to another. So, now you can share the funds on your account with your friends or receive funds from other prepaid subscribers when you need it. In order to make a transfer from your prepaid account just dial from your mobile phone the following: *126*recipient’s phone number*amount to transfer# (for example, *126*093298888*500# ) and the amount will be credited to the recipient’s account immediately. The service fee is 30 AMD (including VAT) per transfer. Poghancum - Now you can share… 

Notes:The transferred amount should be a multiple of 100, from 200 to 20000 AMD. Remainder of the account balance after making a transfer should be not less than 300 AMD. Transfer can be made only after recharging the account at least once. The service is not available after the end of prepaid card validity period. Transfers can be made only within VivaCell-MTS prepaid subscribers. Transfer of funds shall be deemed as transfer of the right to receive services within the respective amount, and such amount cannot be encashed.

 

Page 70: Services, Features and Products

CLIP

The Calling Line Identification Presentation (CLIP) feature enables you to display the caller's number on the mobile phone screen.

 

CIRThe Caller Identification Restriction (CIR) feature enables you to hide your number when calling.  Your number will not be displayed on the screen of your correspondent's mobile phone. 

PahmtociThe Pahmtoci service allows you to hide your number anytime you wish when making a call. The service fee is 2000 AMD/month for prepaid subscribers, and 1500 AMD/month - for postpaid subscribers. Prepaid subscribers may activate the service by dialing *225#Postpaid subscribers may activate the service by visiting the nearest service center and filling in the respective request form. To use this service:select Hide ID from Call Settings menu before making a call orenter  #31# before the number you are going to call.

Page 71: Services, Features and Products

Call Forwarding

The Call Forwarding (CF) feature enables you to forward the incoming calls to another pre-selected number*. There are following Call Forwarding Services:call forwarding in all casescall forwarding in case the subscriber didn't answercall forwarding in case the subscriber rejected the callcall forwarding in case the subscriber's line is not reachable or the phone is switched offcall forwarding in case the subscriber's line is busyCall Forwarding can be set on specific type of calls: Telephone call Fax callData transmission To activate the feature, from your handset menu select Settings > Call settings > Call divert, and choose the type of Call Forwarding service. To activate or deactivate the feature, you may also use the following commands:*21*phone number# call forwarding in all cases *67*phone number# call forwarding in case the subscriber's line is busy *61*phone number*seconds# call forwarding in case the subscriber didn't answer during the mentioned seconds *62*phone number# call forwarding in case the subscriber's line is not reachable or the phone is switched off ##002# deactivation of call forwarding in all cases Depending on the model of your handset, the activation may differ from the above-mentioned, so you can refer to your handset manual guide.

 *Some old phone models do not support Call Forwarding service.

 

Page 72: Services, Features and Products

Call Wait/Call Hold

The Call Waiting feature (CW) informs you that another party is trying to reach you, while you are on another call. You can answer the incoming call, reject it or simply ignore it.  The Call Hold feature (CH) allows you to place an active call on hold and initiate another one or answer an incoming call. The active and on-hold calls can be freely interchanged. 

Conference Call

This service enables you to have a simultaneous conversation with more than one party.

The number of parties can be increased to a maximum number of six (including the inviting party plus five others). The Conference Call service requires the CH/CW features.

Number Selection

You can choose your preferred number for prepaid card from the list of regular, bronze, silver, gold and platinum numbers at VivaCell-MTS Service Centers. The prices of the numbers are given in the table below.

Number Price

Regular 1000 AMD

Bronze 15000 AMD

Silver 30000 AMD

Gold 80000 AMD

Platinum 350000 AMD

All prices include VAT

Page 73: Services, Features and Products

Call Barring

Call Barring (CB) feature gives the possibility to bar calls.  Call Barring Services: All calls barring - you won't be able to make or receive calls or to send/receive SMS or to use other features offered by VivaCell-MTS Network. (this service is available only upon special request).    Incoming calls barring - you can only make outgoing calls, but cannot receive incoming calls.   Outgoing calls barring - you can not make outgoing calls, you can only recieve incoming calls.   Outgoing international calls barring - you can make only local calls, in case you are on roaming you can make calls only locally (in the country where you roam).   Outgoing international calls barring while on roaming - you can make only outgoing local calls  (in the country where you roam) and calls to RA. Incoming calls barring while on roaming - you can not receive calls while on roaming, you will be able to receive calls when you are registered (recognized by) in VivaCell-MTS network.  You can also bar following Services:

All calls Voice calls Fax & Data   To activate this feature enter Setup>Security>Barring from you handset and set the requested call barring type. (For more info please refer to your handset manual guide) In any case you can make outgoing calls to VivaCell-MTS Customer Care and emergency services 

Page 74: Services, Features and Products

Recharge Options

There are various options to recharge your prepaid card. Recharge CardsYou can buy а recharge card from any VivaCell-MTS Service Center or Point of Sale. You need to scratch off the foil in order to reveal the secret code.  To recharge your prepaid card, dial *123*secret code# For example: *123*111111111111#  To recharge any other prepaid card dial *125*secret code*phone number#  For example: *125*111111111111*093298888#  The available recharge cards are:

On-line RechargeYou can now recharge your prepaid accounts through the VivaCell-MTS on-line recharging method. It is always convenient and time-saving when a subscriber can make a payment via our website.  Electronic Payment MachinesYou can recharge any prepaid card via Tel-Cell, Megapay, Tandem, OSMP and MGPay electronic payment machines which enable you to recharge from 1000 to 20000 AMD. The validity period of the prepaid card will be extended according to the recharge amount from 8 days to 350 days. Electronic payment machines are available at various locations in Yerevan and Gyumri.   ATMsYou can get a recharge secret code from any ATM to recharge a prepaid card. Simply insert your card in the ATM machine, select "Prepaid Cards" from the menu and follow the instructions.   Maximum possible balance of the prepaid card is 90000 AMD.Maximum cumulative validity of the prepaid card is 1024 days.

Recharge Cards

Validity period Grace period

1000 AMD 8 days 5 days

 2000 AMD 20 days 5 days

 4500 AMD 55 days 5 days

 7000 AMD 100 days 5 days

 9500 AMD 150 days 5 days

18000 AMD 300 days 5 days

Page 75: Services, Features and Products

Detailed Bill

This service allows subscribers to have details on outgoing calls and other services with the date, time and cost.  VivaCell-MTS customers can receive their bills:at VivaCell-MTS Service Centers by courier service (only for corporate clients)This feature is available upon extra subscription for Classic and Corporate price plans.

This service informs you about the calls that you were not able to receive as a result of your line being busy, or your phone being switched off or out of coverage.  You receive a short message containing the caller’s phone number, call date and time.

In case the line is busy, you receive the messages immediately. If the phone is switched off or you are out of coverage, then, as soon as you become reachable, Secretary will meet you with the messages containing missed calls details.

Messages are not sent when.The caller uses CIR or Pahmtoci service You are using Call Forward or Voice Mail serviceThe service is free of charge and is available for all VivaCell-MTS subscribers. To deactivate  the service please dial *142*0#.To activate the service please dial *142*1#.

Secretary

Page 76: Services, Features and Products

Hot Line

VivaCell-MTS subscribers can make use of different services and receive various kind of information by dialing the corresponding hot line numbers from their mobile phones.

When calling the above mentioned Chargeable Hot Line numbers, the tariffs of calls to RA fixed network are applied. Note:These Hot Line numbers are not available while in roaming.

Free Hot LinesFire service 101

Police 102

Ambulance service

103

"Yerevangas" emergency

service

104

Emergency management

center of Yerevan

108

Road Police 177

Chargeable Hot Lines Exact time 110

Electric Networks of

Armenia

180

Railway 184

Yerevan Djur 185

Weather forecast

186

"Zvartnots" airport

187

Women Resource

Center

080001280

Police 080050550

Migration service of Russian Embassy

080050551

“Democracy Today” NGO

080050558

Cascade Insurance

080055555

Children's Support Center

080061111

Chargeable Hot Lines

"Star" supermarket

080077770

080077771

080077772

080077773

080077774

080077775

080077776

080077777

080077778

Social Service 080080343

080080353

"Hope and Help" NGO

080080801

Ardshininvestbank

080080803

Institute of Civil Society

080080804

Women’s Rights Center

080080850

Page 77: Services, Features and Products

Internet Night

Internet Night is created especially for those prepaid subscribers, who prefer surfing the Internet at night. Activate Internet Night and during the night hours (01:00-09:00) you can use Internet paying only 55 AMD per MB. To activate the service dial *145#. Activation fee 300 AMD (including VAT).

Page 78: Services, Features and Products

On-Line Recharging

Page 79: Services, Features and Products

Classic

The Classic is a traditional postpaid product. As such, the subscriber is not required to recharge an account when it runs low. Unlike the prepaid card, services are provided by credit. Dues are settled within 15 days after the issue date of the bill. There is a monthly fee which already includes many features. Additional features are also available with extra subscription fee. Classic also provides 100 minutes of free on-net airtime monthly. While making on-net calls the free airtime is consumed first, after which regular charging with Classic card tariffs starts. The free airtime, not used in the same month, is not transferred to the next month. To become a Classic subscriber, the customer should register by filling out a subscription contract with K-Telecom CJSC and pay a 10000 AMD deposit as a guarantee for regular payment of bills that are in turn reimbursed with the 4th month invoice.  Connection Fee – 1500 AMD Monthly Fee – 4000 AMDGuarantee Deposit (reimbursed by the 4th month) – 10000 AMD Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits.Classic card includes:

• CLIP• Call Waiting/Call Hold• Call Forwarding• SMS• Voice Mail• Conference Call• International Access• Data and Fax

Free Services SIM Card Replacement in case defectedSIM Card Unblocking

Services :

• CIR – 1000 AMD/month • Pahmtoci – 1500 AMD/month • My World • International Roaming • GPRS • MMS

Choose a GSM number :

• Bronze – 15000 AMD • Silver – 30000 AMD • Gold – 80000 AMD • Platinum – 350000 AMD

Page 80: Services, Features and Products

Classic

Additional Services :

SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 4500 AMDChange of Number – 4500 AMDTemporary Suspension upon request (max. 1 year) –2000 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 2700 AMD/month

Local Call Tariffs

Peak7:00 – 23:00AMD/minute

Off-Peak23:00 – 7:00AMD/minute

To VivaCell-MTS 36 33

To other GSM 44 44

To fixed network 36 36

To 374 97 GSM 50 50

To 374 47 fixed network

44 44

International Call Tariffs

CIS 63 63

Latvia, Lithuania 232 203

USA, Canada, Europe and

Australia344 301

Middle East countries

280 245

SMS SMS/AMD

Local 20 20

International 20 20

MMS SMS/AMD

Local 50 50

E-mail addresses 50 50

International50 50

MTS-Belarus50 50

MTS-Russia50 50

MTS-Turkmenistan

(BCTI)

50 50

MTS-Ukraine (UMC)

50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Happy SundayOn Sundays, all calls to VivaCell-MTS numbers will be charged33 AMD per minute.

Page 81: Services, Features and Products

Classic Solo

Connection Fee – 1500 AMDMonthly Fee – 1000 AMD Guarantee Deposit transferred to your account on the 4th month – 10000 AMD Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits.

Classic Solo card includes: • CLIP • CALL WAITING/CALL HOLD • CALL FORWARDING • SMS • VOICE MAIL SERVICE (UPON REQUEST) • CONFERENCE CALL • INTERNATIONAL ACCESS • DATA/FAX ACCESS

ServicesCIR – 1000 AMD/monthPahmtoci – 1500 AMD/monthMy WorldInternational RoamingGPRS MMS Free Services SIM Card Replacement in case defectedSIM Unblocking  Additional Services SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 4500 AMDChange of Number – 4500 AMDTemporary Suspension upon request (max. 1 year) – 1000 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 1000 AMD/month

Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

To VivaCell-MTS 36 36

To RA other GSM 50 50

To RA fixed network 36 36

To 374 97 GSM 50 50

To 374 47 fixed network 44 44

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA, Canada, Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI)

50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 82: Services, Features and Products

Corporate solutions

VivaCell-MTS brings to you a wide variety of corporate plans to satisfy your business and corporate requirements.  VivaCell-MTS corporate packages will help your company to:

•Optimize communication expenses •Improve time efficiency •Increase profits

The primary benefits of the VivaCell-MTS corporate packages are:•Calls within a Closed User Group •Discounted rates for other destinations •Detailed billing •Up to 30%  discount compared with individual postpaid plans •Individual service

Partner A  (3 - 20 lines)Partner B (21 - 200 lines)Partner C (201 and more lines)Partner D (201 and more lines)Partner E (101 and more lines)Partner F (1000 and more lines)Special Partner (50 and more lines)Between Us (3 and more lines)   Internet Packages

For additional description and Credit Limits, please also refer to :Notes

Become a Corporate Customer

Page 83: Services, Features and Products

Corporate solutions - Partner A

Partner A (3-20 lines)Connection fee - 1200 AMD Monthly fee - 800 AMD Deposit (reimbursed by the 4th month) - 10000 AMD  Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits.

The package offers the following services and features   • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING   Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services SIM Card replacement due to loss or blocking – 500 AMDChange of Ownership – 1200 AMDChange of Number – 1200 AMDTemporary suspension upon request (max. 1 year) – 800 AMD/month Detailed bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/month Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 14

To VivaCell-MTS 36 36

To other GSM 42 42

To fixed network 36 36

To 374 97 GSM 50 50

To 374 47 fixed network 42 42

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East Countries 280 245

African Countries 432 378

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 84: Services, Features and Products

Corporate solutions – Partner B

Partner B (21-200 lines)Connection fee - 1000 AMD Monthly fee - 800 AMD Deposit (transferred to your account on the 4th month) - 10000 AMD    Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits.  The package offers the following services and features   • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING   Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 1000 AMDChange of Number – 1000 AMDTemporary Suspension upon request (max. 1 year) – 800 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/month Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 11

To VivaCell-MTS 34 34

To other GSM 42 42

To fixed network 36 36

To 374 97 GSM 50 50

To 374 47 fixed network 42 42

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 85: Services, Features and Products

Corporate solutions - Partner C

Partner C (201 and more lines) Connection fee - 800 AMD Monthly fee - 800 AMD Deposit (transferred to your account on the 4th month) - 10000 AMD Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in casethe credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits. The package offers the following services and features    • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING   Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 800 AMDChange of Number – 800 AMDTemporary Suspension upon request (max. 1 year) – 800 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/month Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 8

To VivaCell-MTS 32 32

To other GSM 42 42

To fixed network 36 36

To 374 97 GSM 50 50

To 374 47 fixed network 42 42

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 86: Services, Features and Products

Corporate solutions - Partner D

Partner D (201 and more lines) Connection fee - 600 AMD Monthly fee - 600 AMD Deposit (transferred to your account on the 4th month) - 10000 AMD Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in casethe credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits. The package offers the following services and features   • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING   Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 800 AMDChange of Number – 800 AMDTemporary Suspension upon request (max. 1 year) – 600 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 500 AMD/month Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 16

To VivaCell-MTS 30 30

To other GSM 40 40

To fixed network 40 40

To 374 97 GSM 40 40

To 374 47 fixed network 40 40

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 87: Services, Features and Products

Corporate solutions - Partner E

Partner E (101 and more lines) Connection fee - 0 AMD Monthly fee - 540 AMD Deposit (transferred to your account on the 4th month) - 5000 AMD Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits. The package offers the following services and features

  • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING   Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 0 AMDChange of Number – 800 AMDTemporary Suspension upon request (max. 1 year) – 800 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/month Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 5.4

To VivaCell-MTS 25 25

To other GSM 42 42

To fixed network 38 38

To 374 97 GSM 40 40

To 374 47 fixed network 42 42

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 88: Services, Features and Products

Corporate solutions - Partner F

Partner F (1000 and more lines) Connection fee - 800 AMD Monthly fee - 600 AMD Deposit (transferred to your account on the 4th month) - 10000 AMD Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits

The package offers the following services and features

  • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING   Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 800 AMDChange of Number – 800 AMDTemporary Suspension upon request (max. 1 year) – 800 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/month Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 6

To VivaCell-MTS 38 38

To other GSM 44 44

To fixed network 42 42

To 374 97 GSM 50 50

To 374 47 fixed network 42 42

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 89: Services, Features and Products

Corporate solutions - Special Partner

Special Partner (50 and more lines) This corporate tariff plan can be applied simultaneously with the tariff Plans "Partner C“ and "Partner D", on the assumption that the quantity Of Lines of the corporate subscriber (excluding the lines of associate subscribers) is 100 and more with at least 40% of total lines used for data provision.Connection fee - 0 AMD Monthly fee - 800 AMD Deposit (transferred to your account on the 4th month) - 5000 AMD  Roaming Deposit – 15000 AMD for subscribers with 50000 AMD credit limit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits package offers the following services and features

The package offers the following services and features  • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING  Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month Additional Services  SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 0 AMDChange of Number – 800 AMDTemporary Suspension upon request (max. 1 year) – 800 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/monthChoose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 7

To VivaCell-MTS 17 17

To other GSM 45 45

To fixed network 35 35

To Yerevan fixed network 30 30

To 374 97 GSM 40 40

To 374 47 fixed network 45 45

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita) 50 50

Page 90: Services, Features and Products

Corporate solutions - Between Us

Between Us (3 and more lines) Connection fee - 0 AMD Monthly fee - 2000 AMD Deposit (transferred to your account on the 4th month) - 5000 AMD  Roaming Deposit – 15000 AMD for subscribers with 50000 AMD creditlimit and above (grades A, B, C, D, E, F), and 35000 AMD in case the credit limit is less than 50000 (grades G, H and other additional categories). Please, refer to Credit Limits.  The package offers the following services and features

 • CLIP  • CALL WAITING/CALL HOLD  • CALL FORWARDING  • SMS  • MMS   • GPRS  • VOICE MAIL SERVICE (UPON REQUEST)  • CONFERENCE CALL  • INTERNATIONAL ACCESS  • DATA/FAX ACCESS  • INTERNATIONAL ROAMING     Free Services SIM Card replacement in case of defectSIM Card unblockingBill delivery service 

Additional Features  CIR   1000 AMD/monthPahmtoci  1500 AMD/month 

Additional Services  SIM Card Replacement in case lost/blocked – 500 AMDChange of Ownership – 800 AMDChnage of Number – 800 AMDTemporary Suspension upon request (max. 1 year) – 800 AMD/month Detailed Bill – 100 AMD/monthMonthly Charge for Incoming Calls only – 700 AMD/month

Choose a GSM number Bronze – 15000 AMDSilver – 30000 AMDGold – 80000 AMDPlatinum – 350000 AMD

Local Call Tariffs Peak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

Closed User Group 0

To VivaCell-MTS 35 35

To other GSM 40 40

To fixed network 40 40

To 374 97 GSM 40 40

To 374 47 fixed network 40 40

International Call TariffsPeak

7:00 – 23:00AMD/minute

Off - Peak23:00 – 7:00AMD/minute

CIS 63 63

Latvia, Lithuania 232 203

USA , Canada , Europe and Australia

344 301

Middle East countries 280 245

SMS AMD/SMS

Local 20 20

International 20 20

MMS AMD/MMS

Local 50 50

E-mail addresses 50 50

International

MTS-Belarus 50 50

MTS-Russia 50 50

MTS-Turkmenistan (BCTI) 50 50

MTS-Ukraine (UMC) 50 50

MTS-Uzbekistan (Uzdunrobita)

50 50

Page 91: Services, Features and Products

GPRS Tariffs

For "Number 5" prepaid traiff plan

subscribersAMD/MB

1 MB75

For "18+" prepaid tariff plan subscribers

AMD/MB

1 MB wap.odnoklassniki.ru

10

1 MB other websites 77For "18+" prepaid

tariff plan subscribersAMD/MB

For subscribers of other prepaid tairff

plansAMD/MB

1 MB 130

For postpaid subscribers we have designed 5 Internet price plans to meet your needs and budget.

inet Classic and Classic Solo

AMD/MB

Partner A, B, C, D, E, and F

Special Partner, Between Us

AMD/MB

0 - 5 MB 130 120

above 5 MB 120 110

Classic and Classic Solo

Package Name MB Size Price AMD

Over package usage

(AMD per MB)

inet 5 5 450 110

inet 15 15 1 200 100

inet 40 40 2 900 90

inet 100 100 6 600 80

Classic and Classic SoloPackage Name MB Size Price AMD

Over package usage

(AMD per MB)

inet 5 5 400 100

inet 15 15 1 100 90

inet 40 40 2 600 80

inet 100 100 5 900 70

For prepaid subscribers

iinet 5net 5 is designed for relatively light Internet users, who seldom send and receive e-mails and occasionally download ring tones.

iinet 15 net 15 is designed for those subscribers who prefer communicating with their classmates through the Internet, periodically send and receive e-mails, surf the web and download small files.

iinet 40 net 40 is designed for those subscribers who often send and receive e-mails, surf the web and download files.

iinet 100net 100 is designed for those subscribers who are heavy Internet users - being always online and downloading larger files.

What is a Megabyte (MB)?Megabyte is a unit of measurement for transferred data. 1 МB = 1024 КB and 1 КB = 1024 bytes.

Partner A, B, C, D, E and F, Special Partner, Between Us

Page 92: Services, Features and Products

Corporate solutions (Notes)

This corporate tariff plan applies also to the persons and entities referred to by the primary subscriber to this tariff plan as its associate subscribers (e.g. employees, shareholders, affiliated persons, etc.), provided that the primary subscriber undertakes joint and several liability in the manner satisfactory to VivaCell-MTS for the complete repayment of the associate subscribers’ overdue debts.

It shall be deemed that the primary subscriber is the agent of the associated subscribers acting in its own name but at the expense of the respective associated subscribers.

However, VivaCell-MTS shall have no obligation to verify the relations between the primary subscriber and the associated subscribers.

This plan applies also to group users in marzes, provided that the requirements related to the number of lines and to the guarantees for repayment of debts are met.

For corporate packages, VivaCell-MTS provides the following Credit Limits by corporate solutions :

Credit Limits

Grade Monthly Limit (AMD)

A-B 5000000

C 400000

D 200000

E 100000

F 50000

G 35000

H 20000

Page 93: Services, Features and Products

Activation and Management of GOOD´OK Service

You can activate and manage GOOD´OK service viaCalling 133 short number Sending SMS requests to 133 short number GOOD´OK service management website Accessing the menu 

Operation Price (dram)

Service activation Free

Monthly fee of the service 100

Music Box activation Free

Buy a melody Melody price*

Present a melody to a friend Melody price*

Buy a melody for two Melody price* x 2

Extend the melody validity period Melody price*

*The melodies are divided to 4 price categories:

Category Price of 1 melody (dram)

1 195

2 295

3 495

4 695

All prices include VAT.

GOOD´OK service

Page 94: Services, Features and Products

Tariffs of GOOD´OK Service

You can activate and manage GOOD´OK service via

Operation Price (dram)

Service activation Free

Monthly fee of the service 100

Music Box activation Free

Buy a melody Melody price*

Present a melody to a friend Melody price*

Buy a melody for two Melody price* x 2

Extend the melody validity period Melody price*

Category Price of 1 melody (dram)

1 195

2 295

3 495

4 695

*The melodies are divided to 4 price categories:

All prices include VAT.  GOOD´OK serviceActivation and management of GOOD´OK service

Page 95: Services, Features and Products

Management of GOOD´OK Service by Calling 133 Short Number

You can activate and manage GOOD´OK service by calling to 133 short number and following the voice promts. In case you already know the ID of the melody you prefer, you can directly enter the menu of the given melody dialing 133*melody ID. First 3 minutes of the call are free of charge, and starting from the 4th minute the rate is 5 drams/minute (VAT incl.).

  GOOD´OK serviceActivation and management of GOOD´OK service

You can use all the features of GOOD´OK service visiting the website for service management http://goodok.vivacell.am.  In case you activate the GOOD´OK service via call or SMS to 133 short number you will receive an SMS with the password for access to your personal page on GOOD´OK service management website.  In order to activate the service through the website you need to get a password in advance by sending the request PASS to 133 short number.

Management of GOOD´OK Service through the Website

Management of GOOD´OK service through the menuYou can activate and manage GOOD’OK service through the menu just by choosing the

respective command. In order to enter the menu, dial *133#

And if you know the ID of the melody you liked, you can directly enter the menu of that specific melody by dialing *133*melody ID# 

Page 96: Services, Features and Products

Management of GOOD´OK Service via SMS Requests

You can activate and manage GOOD´OK service by sending the corresponding requests to 133 short number.

Operation Request

Activate the service ON

Deactivate the service OFF

Check the service status STATUS

Buy a melody Melody ID

Buy a melody and set it as default ADDDEF*melody ID

Present a melody to a friend*FRIEND*melody ID*9-digit number of the friend

Buy a melody for two*TWO*melody ID*9-digit number of the friend

Extend the validity period of the melody

PROLONG*number in personal listorPROLONG*melody ID

Set one of the melodies from the personal list as default

DEFAULT*number in personal listorDEFAULT*melody ID

Delete the melody from personal list

DEL*number in personal listorDEL*melody ID

Activate the Music Box AUTOON

Deactivate the Music Box AUTOOFF

Check the Music Box status AUTO

Add a melody from the personal list to the Music Box

AUTOADD*number in personal listorAUTOADD*melody ID

Delete a melody from the Music Box

AUTODEL*number in personal listorAUTODEL*melody ID

Operation Request

Change the language to Armenian ARM

Change the language to Russian RUS

Change the language to English ENG

Check which melody is set as default

MELDEF

View your personal list LIST

Get a password to access your personal account on service management website

PASS

 *Your friend must be an active user of GOOD´OK service. For example to buy the melody with ID 300000, send 300000 to the short number 133. SMS sent to 133 short number is free of charge.

  GOOD´OK serviceActivation and management of GOOD´OK service

Page 97: Services, Features and Products

VivaCell-MTS Service Centers

VivaCell-MTS is happy to receive you in its service centers spread in Yerevan and the regions. Our Service Centers welcome you from 9:00 AM to 6:00 PM from Monday to Saturday and from 9:00 AM to 1:00 PM on Sundays.

YerevanYerevan Service Centers Regional Service Centers Regional Service Centers Regional Service Centers

AragatsotnAragatsotnAparan, 51 Marshal Baghramyan Str. Ashtarak, 41 Norayr Sisakyan Str. Talin, 27 Khanjyan Str. v. Tsaghkahovit, 9/1 Shirakatsi Str.

AraratAraratArarat, 47/32 Khanjyan Str. Artashat, 136a August 23rd Str. Masis, 7/6 Arno Babajanyan Str. Vedi, 2 Tumanyan Str.

ArmavirArmavirArmavir, 28 Hanrapetutyan Str. Echmiadzin, 4d Baghramyan Str. Echmiadzin, 28 Mashtots Str. Metsamor, 17a v. Baghramyan, administrative territory of Baghramyan community

GegharkunikGegharkunikChambarak, 135 Garegin Nzhdeh Str. Gavar, 2 Buniatyan Str. Martuni, Myasnikyan Str. Sevan, Sayat-Nova – Sargis Sevanetsi crossing Vardenis, 12 Roman Str.

3 Amiryan Str. 4/1 Argishti Str. 6/37 Artsakh Ave. 24/9 Azatutyan Ave. 14 Bagratunyats Str. 18 Erebuni Str. 19/29 Gay Ave. Haghtanak 6th Str. 22 Isahakyan Str. 212/3 Khudyakov Str. 11/1 Kievyan Str. 9/5 Kochinyan Str. 58 Komitas Ave. 1/1 Koryun Str. 19 Margaryan Str. 6 Northern Ave. Noubarashen Hw. 27/1a Raffi Str. 14/7 Rubinyants Str. 19-21 Saryan Str. 20 Tigran Mets Ave. 42/2 Tigran Petrosyan Str. 15/2 Vardanants Str. 74/11 Zakaria Sarkavag Str. Zvartnots airport, arrival hall Zvartnots airport, cargo terminal Zvartnots airport, departure hall Zvartnots airport, duty free

KotaykKotaykAbovyan, Hatis Str. Charentsavan, Tumanyan Str. Hrazdan, Center A-2 Hrazdan, Marshal Hovhannes Baghramyan district Nor Hachin, 15/14 Torozyan Str. Tsakhkadzor, 1 Orbeli Brothers Str. Yeghvard, 48 Charents Str.

LoriLoriAlaverdi, Tumanyan Str. Spitak, Aleq Manukyan Str. Stepanavan, 3 Garegin Nzhdeh Str. Tashir, 216 Kirov Str. Vanadzor, 53a Grigor Lusavorich Str. Vanadzor, 75 Tigran Mets Ave.

ShirakShirakArtik, 39a/1 Tufagortsneri Str. Gyumri, 9 Paruyr Sevak Str. Gyumri, 9/9a Sayat-Nova Str. Gyumri, 185 Shahumyan Str. Maralik, Hrant Shahinyan Str. v. Akhuryan v. Amasia v. Ashotsk

SyunikSyunikAgarak, Charents Str. Goris, 14 Mashtots Str. Kajaran, 12 Lernagortsneri Str. Kapan, 16 Hunan Avetisyan Str. Kapan, 11 Shahumyan Str. Meghri, Melik-Ohanjanyan Str. Sisian, 1a Vorotani Str.

TavushTavushBerd, 46 Mashtots Str. Dilijan, 47/2 Myasnikyan Str. Ijevan, 28 Yerevanyan Str. Noyemberyan, November 29th Str. v. Bagratashen

Vayots DzorVayots DzorJermuk, 20 Shahumyan Str. Vayk, 9/11 Jermuk Hw. Yeghegnadzor, Mikoyan Str.

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VivaCell-MTS Coverage Map Appendix A-4

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Corporate solutions

Corporate solutions Бизнес-Сеть Corporate solutions Бизнес-Сеть

Corporate solutions Бизнес-Альянс Corporate solutions Бизнес-Альянс

Corporate solutions Бизнес-Актив Corporate solutions Бизнес-Актив

Corporate solutions Бизнес-Актив VIP Corporate solutions Бизнес-Актив VIP

Corporate solutions Бизнес-Оптима Corporate solutions Бизнес-Оптима

Postpaid Tariff Plans –БазисныйPostpaid Tariff Plans –Базисный

Postpaid Tariff Plans –УдобныйPostpaid Tariff Plans –Удобный

Postpaid solutions

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Corporate solutions Бизнес-Оптима

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Corporate solutions Бизнес-Сеть

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Corporate solutions Бизнес-Альянс

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Corporate solutions Бизнес-Актив

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Corporate solutions Бизнес-Актив VIP

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Corporate solutions Additional features

Corporate solutions Бизнес-Сеть

Corporate solutions Бизнес-Альянс

Corporate solutions Бизнес-Актив

Corporate solutions Бизнес-Актив VIP

Corporate solutions Бизнес-Оптима

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Postpaid Tariff Plans – Удобный

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Postpaid Tariff Plans – Базисный

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Prepaid solutions

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Prepaid Tariff Plans - Друзья

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Prepaid Tariff Plans – Большая сеть

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Prepaid Tariff Plans – Ультра

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Prepaid Tariff Plans – Свободное общение

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Prepaid Tariff Plans – Говори

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Prepaid Tariff Plans – Республика

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Prepaid Tariff Plans – Детский

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Prepaid Tariff Plans – СНГ

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Prepaid Tariff Plans – Удобный

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Services – Любимый номер

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Services – SMS

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Services – SMS Премиум

Page 121: Services, Features and Products

Services – SMS Премиум

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Services – SMS Премиум

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Services – Личный кабинет

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Services – Голосовая почта

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Services – Своя мелодия

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Services – Своя мелодия

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Services – GPRS Package

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Services – GPRS-интернет

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Services – GPRS-WAP

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Services – MMS

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Services – Интернет в кармане

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Services – Передача данных/факсов

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Services – Роуминг (Prepaid) part 1

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Services – Роуминг (Prepaid) part 2

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Services – Роуминг (Postpaid) part 1

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Services – Роуминг (Postpaid) part 2

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Services – Международная связь

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Services – VoIP

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Services – Возможности при нулевом балансе

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Services – Мобильный перевод

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Services – Определитель номера

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Services – Антиoпределитель номера

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Services – Переадресация вызова

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Services – Ожидание/удержание вызова

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Services – Конференц-связь

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Services – Запрещение вызовов

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Services – Выбор красивого номера

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Services – Мир Армян part 1

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Services – Мир Армян part 2

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Services – Пополнение счета

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Services – SIM Меню

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Services – SIM Меню - 2

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Services – Детализация счета

Page 154: Services, Features and Products

Services – Всегда на связи!

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Services – Справочные номера

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Services – СНГ

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Services – Мобильный офис

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Services – Изменение тарифного плана

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Beeline Service Centers

Мы всегда рады видеть вас в наших офисах!Выберите удобный для вас адрес и приходите! Офисы «Beeline» в г. Ереване работают: с 9:00 по 20:00 (без выходных)YerevanYerevan Service Centers Regional Service Centers Regional Service Centers Regional Service Centers

AragatsotnAragatsotnОфис "Апаран" г. Апаран, ул. Баграмяна 53  Офис "Арагац" с. Цахкаовит, ул. Шинарарнери 1 Офис "Аштарак" г. Аштарак, ул. Мисакяна 1 Офис "Талин" г. Талин, ул. Спандаряна 4а

AraratAraratОфис "Арарат" г. Арарат, ул. Шаумяна 32 Офис "Арташат" г. Арташат, ул. Огостоси 23/97 Офис "Масис" г. Масис, ул. Анрапетутян 1 Офис "Веди" г. Веди, ул. Араратян 59

ArmavirArmavirОфис "Армавир" г. Армавир, ул. Анрапетутян 30 Офис "Баграмян" с. Баграмян, ул. Араратян 5 Офис "Эчмиацин" г. Эчмиацин, ул. Маштоца 4

GegharkunikGegharkunikОфис "Гавар" г. Гавар, ул. Андраника 1 Офис "Чамбарак" г. Чамбарак, ул. Септембери 21 Офис "Мартуни" г. Мартуни, ул. В. Мамиконяна 11 Офис "Севан" г. Севан, ул. Наиряна 137 Офис "Варденис" г. Варденис, ул. Еритасардутян 15

Офис "Азатутюн" пр. Азатутян 24/1  Офис "Андраник" ул. Оганов 50/3  Офис "Ачапняк" ул. Башинджагян 191/3  Офис "Аван" ул. Ачарян, 2-й переулок, 6  Офис "Давидашен" Давиташен, 3-й район, 25/1  Офис "Кентрон" ул Налбандян 28  Офис "Комитас" ул. Гюльбенкян 30  Офис "Северный" пр. Северный 6/12  Офис "Нжде" ул. Айк Овсепян 15   Офис "Нор Ареш" Нов Ареш, 5-я улица, 20   Офис "Нор Норк" ул. Микоян 15/3  Офис "Шенгавит"  ул. Фрунзе 20  Офис "Чаренц" ул Чаренц 76  Офис "Сафарян" ул. Сафарян 5  Офис "В. Саргсян" ул. В Саргсян 6  Офис "Парос" ул. Вантян 1/1  Офис "Аэропорт" Аэропорт "Звартноц", Зал Прибытия

KotaykKotaykОфис "Абовян" г. Абовян, ул. Барекамутян 2 Офис "Раздан" г. Раздан, ул. Андраника 3 Офис "Наири" с. Егвард, ул. Ереванян 2а Офис "Чаренцаван" г. Чаренцаван, ул. Ханджяна 5

LoriLoriОфис "Туманян" г. Алаверди, ул. Маркса 7 Офис "Спитак" г. Спитак, ул. Шаумяна 5 Офис "Степанаван" г. Степанаван, ул. Миллиона 3 Офис "Ванадзор" г. Ванадзор, ул. Тигран Меци 18 Офис "Ташир" г. Ташир, ул. Кирова 6

ShirakShirakОфис "Ахурян" с. Ахурян Офис "Амасия" с. Амасия Офис "Ани" г. Маралик, ул. Ахтанаки 1 Офис "Ашоцк" с. Ашоцк Офис "Артик" с. Артик, ул. Свердлова 1Офис "Гюмри" г. Гюмри, ул. Горького 65

SyunikSyunikОфис "Горис" г. Горис, ул. Анкахутян 17 Офис "Капан" г. Капан, ул. Туманяна 1 Офис "Мегри" г. Мегри, ул. Оганджаняна 1 Офис "Сисиан" г. Сисиан, ул. Сисакян 39 Офис "Каджаран" г. Каджаран, ул. Лернагорцнери 4

TavushTavushОфис "Дилиджан" г. Дилиджан, ул. Мясникян 62 Офис "Иджеван" г. Иджеван, ул. Ереванян 2 Офис "Ноемберян" г. Ноемберян, ул. Ереванян 5Офис "Тавуш" г. Берд, ул. Маштоца 29

Vayots DzorVayots DzorОфис "Егегнадзор" г. Егегнадзор, ул. Шаумяна 3 Офис "Джермук" г. Джермук, ул. Дзахапняк 1а Офис "Вайк" г. Вайк, шоссе Джермук 12

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Beeline Coverage Map

Page 161: Services, Features and Products

Beeline Roaming Partners (part 1)

Page 162: Services, Features and Products

Beeline Roaming Partners part 2

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Beeline Roaming Partners part 3

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Beeline Roaming Partners part 4

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Beeline Roaming Partners part 5

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Beeline Roaming Partners part 6

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Beeline Roaming Partners part 7

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Beeline Roaming Partners part 8

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Beeline Roaming Partners part 9

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Beeline Roaming Partners part 10

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Beeline Roaming Partners part 11

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Beeline Roaming Partners part 12

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Beeline Roaming Partners part 13

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Beeline Roaming Partners part 14

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Beeline Roaming Partners part 15

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Beeline – VivaCell-MTS Maps