Setup of Business Process Monitoring (BPMon) in Solution

Setup of Business Process Monitoring

(BPMon) in Solution Manager 7.1 SP5

A High Level User Guide to the BPMon Setup as of 7.1 SP5

This Document is a High Level User Guide for Setting up and Configuring

BPMon, i.e. for Technical System Administrator That Does the Technical

Settings and for a BPMon Expert That has Some Experience With

Configuring up BPMon.

With SP05 of Solution Manager 7.1 the Technical Prerequisites of BPMon

Have Been Moved to the SolMan_Setup Functionality and the UI for the

Setup, i.e. Configuration of Business Process Monitoring Changed and

Some new Functions Have Been Introduced.

© 2012 SAP AG. All rights reserved. 2 RKT

Business Process Monitoring Configuration Roadmap

Setup basic functions in SAP Solution Manager

Needs to be performed usually once (and after support package installations if

update is needed)

Connect monitored system to Solution Manager

Include systems into logical components

Needs to be performed for every system to be included in BPMon

Performed by Solution Manager system administrator in SolMan_Setup

Configure SAP

Solution

Manager

&

Connect and

configure

monitored

systems

Create solution for monitoring (include logical components and processes)

Needs to be performed once as a prerequisite for the configuration

Performed by BPMon expert together with Business Process Owners

Creation of

Monitoring

Solution

Select and configure of actual monitors for BPMon

Depending on business process information in SAP Solution Manager

Needs to be performed for every business process to be monitored

Performed by BPMon expert in the BPMon Setup tool based on input from

Business Process Owners

Configure

Monitoring

Objects





update is needed)





Configure SAP

Solution

Manager

&

Connect and

configure

monitored

systems




Creation of

Monitoring

Solution






Configure

Monitoring

Objects


The BMon Scenario in SolMan_Setup

Addresses business process independent prerequisites and setup for

Business Process Monitoring in SAP Solution Manager:

• Software and plug-in prerequisites

• BI content activation

• Setup of the BPMon infrastructure

• Migration of previous BPMon setup into the new BPMon setup tool

• Template users in Solution Manager

and the managed systems

• RFC destinations to the managed system

• Registration of the managed system in the monitoring infrastructure

• Initial load of the monitor definitions from the managed system

• Communication users in the managed system


The BPMon Setup via SolMan_Setup

First the SAP Solution Manager itself has to be prepared and

the managed (monitored) systems have to be connected and

configured


The BPMon Setup via SolMan_Setup

Then the BPMon specific technical prerequisites have to be

done.


The BPMon Setup Scenario in SolMan_Setup Configure Automatically

Check the Service

Preparation Check is

performed completely.

Make sure you include BPM

checks, if you run RTCCTOOL

manually

Check and activate the BW

cubes for BP Analytics and

BPMon Trend Analysis

Schedule the new extractors

to load alert data from the

BPMon alert table

If SAP Solution Manager already contained BPMon setup from

before Solution Manager 7.1 SP 05 you will see an additional

activity called “Migrate Monitoring Customizing”. This activity

automatically migrates the prior SP 05 BPMon setup to the new

BPMon Setup tool


Configure Solution Manager Create Local BPMon Connection

In this step you will create a local RFC destination called BPM_LOCAL_<client>

• The RFC destination point from client 000 to the productive client in SAP Solution Manager

• BPMon data collection is triggered by every 5 minutes by the AUTOABAP running in client 000 with the user

SAPSYS

• If a data collection is due for a monitoring object the task is transferred via local RFC using destination

BPM_LOCAL_<client> to user SM_BPMO in the productive due to authorization limitations for user SAPSYS.


Configure Solution Manager Create Template Users

Different users take part in the process of business process monitoring, in this step you create template users for

different tasks in the BPMon process

• Template users for different tasks are equipped with reasonable authorizations for their specific task

• Customers can reuse these users as template for their own role concept

User for BPO

administration (setup

and configuration)

User for BPMon

operations (monitoring

and alerting)

User for BPMon

reporting functionality

User for Cross-

Database Comparison

functionality

Display user for

business processes

and monitoring


Select Monitored System and Select Client

In the steps 2 and 3 of the setup you select the managed system you want to setup Business Process Monitoring for:

• The following setup steps have to be performed for every single managed system

• Business Process Monitoring also collects client-depended business-transactional data:

• BPMon setup need to be performed for the productive client of the managed system, to make sure data collectors run in

the right client


In the first three steps of the monitored system configuration the connectivity is checked and the system is placed in

the monitoring infrastructure of SAP Solution Manager:

Configure Monitored Systems (1/2)

Check RFCs

needed for BPMon

exist for the

managed system to

the selected client

Insert the system in the

monitoring infrastructure in

transaction RZ21 in

Solution Manager, to enable

the integration of local

CCMS MTEs into BPMon

For some BP monitoring functionality

additional authorizations are needed. See

SAP Note 784752 for details.

Check the user used

in the READ RFC

has the required

authorizations


In the second three steps the status of the plug-ins ST-PI and ST-A/PI are checked and the monitoring definitions are

load to SAP Solution Manager

Configure Monitored Systems (2/2)

Check that the plug-

ins ST-PI and ST-

A/PI have the

recommended

release and SP level Load the monitoring

definitions from the

managed system to SAP

Solution Manager

Monitors and data collectors for Business Process Monitoring are shipped with the ABAP add-on ST-

A/PI and are depending on the version and release of ST-A/PI installed on the managed system. Hence

these monitoring definitions need to be loaded to SAP Solution Manager.

Check the service

preparation check

ran successfully in

the managed

system and all

recommendations

are implemented


Create Template Users

In this step the template users needed for BPMon in the managed system are created

• During the detailed analysis of an alert or the analysis of trend data, the user can jump from Business Process

Operations in SAP Solution Manager to detailed screens showing the objects causing the alert (e.g. all erroneous

IDocs causing an alert) Trusted RFC destinations and hence the authorization S_RFCACL is needed at least

• Further authorizations depend on the scope of BPO in the managed system and need to be assigned according to

the customers authorization concept and the BPO scope

User for BPO

administration in

the managed

system

User for BPO

analytics in the

managed system


Complete

The “Complete” step gives you an overview over the performed configuration and offers a jump-in to the Business

Process Operations workcenter





update is needed)





Configure SAP

Solution

Manager

&

Connect and

configure

monitored

systems




Creation of

Monitoring

Solution






Configure

Monitoring

Objects


Creation of Monitoring Solution WoC Solution Manager Administration

Create new solution.

Business Process Monitoring Solution

Business Process Monitoring Solution

Save…

… and then press button Solution Directory to add logical

components and business processes.

Alternatively you can access the Solution Directory via the

BPO work center Common Tasks Maintain Solution

(see next slide).


Accessing Solution Directory WoC Business Process Operations

Access to Solution Directory


Adding of Logical Components Solution Directory


Creation of Business Processes Solution Directory





update is needed)





Configure SAP

Solution

Manager

&

Connect and

configure

monitored

systems




Creation of

Monitoring

Solution






Configure

Monitoring

Objects


Configure Monitoring Objects – BPMon Setup With SP05

Access Business Process Monitoring Setup

Load Monitor Definitions

Create Monitoring Object on Logical Component Level

Create Monitoring Object on Step Level

Configure Monitoring Object

Generate and Activate

Utility Functions – NEW

Monitoring Object List Maintenance

Cross Functions


Business Process Monitoring Setup Access BPMon Setup Tool

Access to BPMon Setup


Business Process Monitoring Setup Access BPMon Setup for Solution

Locate your solution.











Cross Functions


Business Process Monitoring Setup Load Monitor Definitions

Check if the monitor definitions from your monitored

system have been loaded. If not, load them.











Cross Functions


Business Process Monitoring Setup Create Monitoring Object on Logical Component Level

Create monitoring objects for data

collection.

Note: Monitoring objects for alerting can not be created on

logical component level, but only on step level. However,

all monitoring objects for the system are listed and can be

maintained, generated and activated.











Cross Functions


Business Process Monitoring Setup Create Monitoring Object on Step Level

Create monitoring objects for data collection

and alerting.

Note: The monitoring object creation dialog is similar on

step, interface and on logical component level.

In order to create an alerting monitoring object as

reference (i.e. alerting based on BI data), you have to

follow the creation dialog (there is no separate button any

more).


Business Process Monitoring Setup Create Monitoring Object

Select the monitor and name it. (F4 is filled depending on

your filter criteria). Press o.k.


Business Process Monitoring Setup Create Monitoring Object

Done. Now you need to configure it.











Cross Functions


Business Process Monitoring Setup Configure Monitoring Object

After the creation of a monitoring object you can

access its customizing by clicking on the

monitoring object (e.g. monitoring object “Sales

Documents”).



Select key figures …

Here you can get some information on the

monitor (in case of application monitoring).



… parameters.

Maintain thresholds and …

Note: There is a mass maintenance for parameters and

thresholds in node “Monitoring Object List”.



Maintain when the monitoring

object shall be executed …

… and if data collection shall be done via sRFC or via background job

(which makes sense for long runners and monitoring objects, where a delayed execution is not a problem).



Assign a notification template and / or

maintain notification configuration on

object level. Save and then activate it.

Note: The configuration on object level dominates

the configuration of the template.

Note: “Notification Templates” can be defined in the

“Cross Functions” section.



Assign an analysis tool set and / or

add additional analysis tools.

Note: “Analysis Tool Sets” can be defined in the “Cross

Functions” section.



Assign a monitoring team.

Note: Monitoring teams can be defined in the “Cross




Note: Monitoring activity templates can be defined in the

“Cross Functions” section.

Assign a monitoring activity template

and / or maintain a monitoring activity.



Access the monitoring object to assign

the suitable Parameter Set to it.

Note: Alert parameter sets can be defined in the “Cross


Assign an alert parameter set.











Cross Functions


Business Process Monitoring Setup Generate and Activate for an Individual Monitoring Object

After finishing the customizing you

have to generate and activate in order

to start the monitoring and alerting.

Note: In contrast to the past BPMon setup, you can not

only activate all monitoring objects for a process, but also

individual monitoring objects …


Business Process Monitoring Setup Generate and Activate for a List of Monitoring Objects

After finishing the customizing you

have to generate and activate in order

to start the monitoring and alerting.

… as well as a complete list of them (e.g. for a step or

process), i.e. you will find in several places in the setup

the possibility to activate.











Cross Functions


Business Process Monitoring Setup Maintain Monitoring Objects in a List

Access to the list maintenance.



In the “Monitoring Objects” tab you can

maintain the assignments of

a) Notification Templates

b) Analysis Tool Sets

c) Monitoring Activities Sets

d) Monitoring Teams

e) Alert Parameter Sets

You can filter the monitoring objects of the

current solution to your needs.



In the “Monitoring Schedules” tab you can

maintain the data collection schedules and if

the data collection shall be in background or

not.



In the “Parameter Values” tab you can

maintain the parameter values of application

monitors.



In the “Thresholds” tab you can maintain the

alert thresholds for of application monitors,

i.e. for every individual parameter set.











Cross Functions


Business Process Monitoring Setup Cross Functions

Access to the maintenance of customizing, that can be

linked to monitoring objects (Note that except for the notifications,

changes to those linked objects are active after save, i.e. no explicit

activation is necessary):

a) Notification Templates

b) Analysis Tool Sets

c) Monitoring Teams

d) Monitoring Activities Templates

e) Alert Parameter Sets


Business Process Monitoring Setup Maintain Notification Templates

Create notification template …

… and maintain the configuration.


Business Process Monitoring Setup Analysis Tool Sets

Create tool set …

… and maintain the configuration. (“Executable Unit”, is what will be executed.)


Business Process Monitoring Setup Monitoring Teams

Create monitoring team …

… and add the members. (The input help of column

“Name” is filled from the “Contacts” that can be maintained for the

corresponding solution in the Solution Directory (see next slide).


Business Process Monitoring Setup Monitoring Teams – Access to Solution Directory: Contacts

Access to Solution Directory.

Access to the contacts maintenance.


Maintenance Functions Monitoring Activities Templates

Create monitoring activity

template, maintain the

frequency …

… and maintain the texts.


Maintenance Functions Alert Parameter Sets

Create an “Alert Parameter Set” and

maintain the configuration.


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