Shailendra Mishra

Email Id: shailendra.mishra25@gmail.com

Mobile no: +91-9604119735

Professional Summary

SAP BASIS Administrator having 3.5 years of experience SAP System Maintenance. Good experience of working on UNIX based OS , majorly on AIX with Database as DB2 Working Knowledge of Products like ECC 6.0, SolMan 7.1 , BODS Daily Monitoring and system performance tuning Transport management using CHARM as well as manual Transport handling through the SAP

environment. SAP Kernel and SAP Host Agent upgrades Promotion Management and Administration in SAP BODS and BOBJ SAP system Refresh SAP OSS Note implementation System Patching and Up gradation of patches SAP AS JAVA system maintenance and upgrade Add-on installation and up gradation. Handling SSL Certificates and SSL client certificate issues both in ABAP and JAVA systems SolMan 7.1 Technical Monitoring, EWA Analysis and Stack Generation for upgrades SolMan 7.1 SPS Upgrade and SolMan Setup post Upgrade Experience in analysing day to day production issues and facing client Good personal and interpersonal skills, adaptive and self-learner , able to work in a 24X7

environment

Professional Experience

Senior Systems Engineer at Infosys Technologies Limited, Pune (July’ 2013 to Present)

Projects Handled

Project#1

Client: Fossil INC , Texas,USA (Jan ‘14 – Present)

Environment: SAP Netweaver 7.3, ECC 6.0, Solution Manager 7.1, BODS 4.2

Database: DB2 10.5

Operating System: AIX 7.1

Team Size: 11/Basis Administrator

Project Description

Fossil Inc. is well known brand in the field of Watch and apparel manufacturing, having its headquarters at Richardson, Texas, USA . It has landscapes in USA, APAC and EMEA regions having more than 100 sap systems across its landscape.

The activities involves SAP System Maintenance throughout 24X7 environment, including system patching, upgrades, add-ons installation and daily heath checks.

Responsibilities as a Team member

Daily heath monitoring and actionizing on the issues and concerns with the help of other functional teams in the production environment

Active participation in system refresh activity. Proactively identifying the issues in the Production system , analysing and working on them ABAP Stack SAP System Refresh by Export Import method Transports activities to Production systems with CHARM and as well as manual imports Also responsible for BOE transports in BODS systems Working on EWA reports, prepare detailed analysis of critical production system and

presenting it to client. Also, attend the monthly support review meeting with the client and updating them with

analysis Kernel upgrades ,support packs and plug-in installations System Patching and patch upgrades as per the requirement by the client Analysis and working on Content server connections and checking the appropriate services License requests implantations, object keys, user keys and monitoring OSS messages Spool administration and printer creations Analysing RFC connections and issues related to it and working on them Active Participation in Performance Analysis and Performance Tuning in all production

systems

Education Qualification

B.TECH in Electrical and Electronics Engineering (2008-2012) from Gandhi Institute for Technological Advancement (GITA), Bhubaneswar with 7.6cgpa(71 %).

Intermediate from DAV Public School (CBSE) , Bistupur, Jamshedpur with 78.6%

Matriculation from St. Mary’s English High School (CBSE), Bistupur, Jamshedpur with 82.6%.

Achievements

Got the Rising Star Award for proactively working with the client activities and appreciations received for the successful activities performed

Personal Details

Name : Shailendra Mishra

Father’s Name : R.C.Mishra

Mother’s Name : Sukanti Mishra

Nationality : Indian

Languages Known : Oriya, English and Hindi

Place: Pune (Shailendra Mishra)

Date: