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1
Contents
Chapter
no. Title
Page
No.
1. Introduction. 2
2. Safety Measures: An overview. 6
3. Review of concerned literature. 19
4. Research Methodology 24
4.1 Significance of study 27
4.2 Scope of study 28
4.3 Objectives of study 29
4.4 Limitations of study 30
4.5 Hypothesis of study 31
4.6 Collection of data. 32
5. Organisation Profile (WCL) 33
6. Data Analysis 43
7. Conclusion and Suggestions 61
8. References 64
9. Bibliography 65
2
Chapter 1
INTRODUCTION
3
The most important resources of an organization is its human resources the people
who work in the organization. People are vital for the effective operation of a company.
To meet the challenges and competitive atmosphere of todays business environment,
managers must recognize the potential of human resources, and then acquire, develop
and retain these resources. This forms the basis of human resource management
(HRM). HRM is the management of various activities that are designed to enhance the
effectiveness of the manpower in an organization in the achievement of organizational
goals. Acquiring skilled, talented and motivated employees is an important part of
HRM.
Human resource management forms a crucial function in organizations of all
sizes larger firms usually have a separate HRM department. Small organizations
however, cannot always afford to have separate HRM department that can continually
follow the performance of individuals in the organization and review their
accomplishment of goals. Instead in such organizations, each manager is responsible for
utilizing the skills and talents of the employees under him, effectively. Traditionally,
HRM departments had a relatively small role to play in the complaints, determined
benefits and compensation, and conducted performance appraisal programs. These
activities were, and still are, very important in managing an organization. However,
today HRM departments are playing a more strategic role in charting demographics and
limited labor supply, rapid technological changes and the need for new skills, have
created a strategic need for HRM careful attention and are vital to the success of any
business. Employee welfare is the basic media to judge the employers efficiency and
motive of better understanding the employers perception to serve his employees. Let us
have a look on the concept of employee welfare.
4
EMPLOYEE WELFARE
Employee welfare defines as efforts to make life worth living for workmen.
These efforts have their origin either in some statute formed by the state or in some
local custom or in collective agreement or in the employers own initiative.
To win over employees loyalty and increase their morale.
To combine trade unionism and socialist ideas.
To build up stable labor force, to reduce labour turnover and absenteeism.
To develop efficiency and productivity among workers.
To save oneself from heavy taxes on surplus profits.
To earn goodwill and enhance public image.
To reduce the threat of further government intervention.
To make recruitment more effective (because these benefits add to job appeal).
Principles of Employee Welfare Service
Following are generally given as the principles to be followed in setting up an
employee welfare service:
The service should satisfy real needs of the workers. This means that the
manager must first determine what the employees real needs are with the active
participation of workers.
The service should such as can be handled by cafeteria approach. Due to the
difference in Sex, age, marital status, number of children, type of job and the
income level of employees there are large differences in their choice of a
particular benefit. This is known as the cafeteria approach. Such an approach
5
individualizes the benefit system though it may be difficult to operate and
administer.
The employer should not assume a benevolent posture.
The cost of the service should be calculated and its financing established on a
sound basis.
There should be periodical assessment or evaluation of the service and
necessary timely on the basis of feedback.
Employee Welfare Officer
Section 49 of the factories act provides that in every factory wherein 500 or
more workers are ordinarily employed the employer shall appoint at least one welfare
officer.
The welfare officer should possess; (i) a university degree; (ii) degree or
diploma in social service or social work or social welfare from a recognized institution;
and (iii) adequate knowledge of the language spoken by the majority of the workers in
the area where the factory is situated.
Supervision
Counseling workers
Advising management
Establishing liaison with workers
Working with management and workers to improve productivity.
Working with outside public to secure proper enforcement of various acts.
6
Chapter 2
SAFETY: An Overview
7
SAFETY:
Safety is the state of being "safe" (from French sauf), the condition of being
protected against physical, social, spiritual, financial, political, emotional, occupational,
psychological, educational or other types or consequences of failure, damage, error,
accidents, harm or any other event which could be considered non-desirable. Safety can
also be defined to be the control of recognized hazards to achieve an acceptable level of
risk. This can take the form of being protected from the event or from exposure to
something that causes health or economic losses. It can include protection of people or
of possessions.
OCCUPATIONAL SAFETY AND HEALTH:
Occupational safety and health is a cross-disciplinary area concerned with
protecting the safety, health and welfare of people engaged in work or employment.
The goal of all occupational safety and health programs is to foster a safe work
environment.[1]
As a secondary effect, it may also protect co-workers, family members,
employers, customers, suppliers, nearby communities, and other members of the public
who are impacted by the workplace environment. It may involve interactions among
many subject areas, includingoccupational medicine, occupational (or industrial)
hygiene, public health, safety engineering, chemistry, health physics.
Definition:
Since 1950, the International Labour Organization (ILO) and the World Health
Organization (WHO) have shared a common definition of occupational health. It was
adopted by the Joint ILO/WHO Committee on Occupational Health at its first session in
8
1950 and revised at its twelfth session in 1995. The definition reads: "Occupational
health should aim at: the promotion and maintenance of the highest degree of physical,
mental and social well-being of workers in all occupations; the prevention amongst
workers of departures from health caused by their working conditions; the protection of
workers in their employment from risks resulting from factors adverse to health; the
placing and maintenance of the worker in an occupational environment adapted to his
physiological and psychological capabilities; and, to summarize, the adaptation of work
to man and of each man to his job". This standard is based on the methodology known
as Plan-Do-Check-Act (PDCA)
The Safety and Security Discipline deals with both enterprise and employee
safety and security. It includes the organizations efforts to prevent and/or mitigate loss,
risks to or from personnel, threats to its physical assets, damage to its technology and
intellectual property, or risks of any other kind arising from all elements surrounding
the work environment. It also includes matters that focus on careers, communications,
legal and regulatory issues, technology, metrics and outsourcing in the safety and
security field, as well as effective safety and security practices and global safety and
security issues. It does not include matters involving workplace wellness or health
maintenance programs, or Workers Compensation, which are encompassed in the
Benefits Discipline.
Overview
The Safety and Security Discipline encompasses two overlapping areas of
practice. In the following discussion, safety and security issues are sometimes treated
separately and sometimes combined, as appropriate.
9
WORKPLACE SAFETY
Workplace safety is a process that seeks to eliminate or reduce risks of injury or
illness to employees. The chief aim of workplace safety is to protect an organizations
most valuable assetits people. Workplace safety is achieved through a variety of
methods, including policies, procedures and specific hazard control
techniques. See, Workplace Safety Toolkit.
Policies and procedures are devised and integrated into the organizations
overall management and administrative processes. They usually involve specific job
task procedures that are established for working with or around equipment, hazardous
environments or other forms of high-hazard conditions. Safety procedures and policies
include accountability requirements to ensure that prescribed practices are followed.
Safety professionals apply a well-recognized hierarchy of measures to eliminate or
control specific workplace hazard. The measures are applied as part of an orderly
decision-making process, as follows:
SubstitutionCan the existing process, material or equipment be replaced with
a less hazardous process, material or equipment?
IsolationCan barriers or limits be placed between people and the hazard?
This could be physical barriers, time separation or distance.
VentilationCan the potential hazardous airborne substances be ventilated
through dilution or capture?
Administrative controlsCan the hazards be effectively mitigated through
specialized operating practices? Examples include restricting access to certain
high-hazard areas to authorized personnel only, adjusting work schedules or
10
adopting preventive maintenance programs to address potential equipment
breakdown.
Personal protective equipmentIf the preceding methods are not sufficient or
feasible, can personal protective equipment be provided (e.g., safety glasses,
gloves, hard hats, hearing protection, safety footwear, respirators, etc.)
Fencing of machinery
All dangerous and moving parts of machinery shall be securely fenced. Screws,
bolts and teeth shall be completely encased to prevent danger.
Work on or near machinery in motion
Lubrication or other adjusting operation on moving machinery shall be done
only by a specially trained adult male worker.
Employment of young persons on dangerous machines
No young person shall be allowed to work on any dangerous machine (so
prescribed by the state government) unless he is sufficiently trained or is working under
the supervision of knowledgeable person.
Device for cutting off power
Suitable device for cutting of power in emergencies shall be provided.
Hoists and lifts
These shall be made of good material and strength, thoroughly examined at least
once in every six months and suitably protected to prevent any person or thing from
being trapped.
11
WORKPLACE SECURITY
The chief aim of workplace security is to protect employees from internal and
external security risks. See, Workplace Security Toolkit. Workplace security has gained
much attention in the last several years due to an increase in workplace violence, the
necessity of background investigations of prospective and current employees, Internet
and technology-based security needs, threats of terrorism, and increased legal liability
to organizations for not taking reasonable measures to safeguard the workplace due to
security threats.
Workplace security risks vary depending on an organizations business, its
location and its hours of operation. A fundamental element of any workplace security
initiative is a security risk assessment. Risks need to be properly identified in order to
establish appropriate methods, either procedural or physical barriers and systems.
The scope of workplace security has continued to expand. Depending on the nature
of the business and related security risks, organizations may need to address:
Establishing a formal security function.
Establishing computer, e-mail and Internet policies and procedures.
Including non-compete agreements and other types of clauses in employment
contracts for the protection of proprietary information and intellectual property.
Developing crisis management and contingency plans.
Establishing theft and fraud prevention procedures.
Developing workplace violence prevention procedures.
Installing premises security systems.
Developing restricted-access policies and key-control procedures.
12
HEALTH OF EMPLOYEES:
1. Cleanliness
Every factory shall be kept clean by daily sweeping or washing the floors and
work rooms and by using disinfectant where necessary.
2. Disposal of wastes and effluents
Effective arrangements shall be made for the disposal of wastes and for making
them innocuous.
3. Ventilation and temperature
Effective arrangements shall be made for ventilation and temperature so as to
provide comfort to the workers and prevent injury to their health.
4. Dust and fume
Effective measures shall be taken to prevent the inhalation and accumulation of
dust and fumes or other impurities at the work place.
5. Artificial humidification
The State Government shall make rules prescribing standard of humidification
and methods to be adopted for this purpose.
6. Overcrowding
There shall be in every work room of a factory in existence on the date of
commencement of this act at least 9.9cubic meters and of a factory built after the
commencement of this act at least 4.2 cubic meters of space for every employee.
7. Lighting
The State Government may prescribe standards of sufficient and suitable
lighting.
13
8. Drinking Water
There shall be effective arrangement for wholesome drinking water for workers
at convenient points.
9. Latrines and urinals
There shall be sufficient number of latrines and urinals, clean, well-
ventilated,conveniently situated and built according to prescribed standards separately
for male and female workers.
10. Spittoons
There shall be sufficient number of spittoons placed at convenient places in the
factory.
SAFETY SERVICES:
Prevention of accidents is an objective which requires o explanation. The costs of
accidents are enormous in suffering to the injured, in reduction or loss of earnings, in
disabilities and incapacities which afflict those involved and in compensation, insurance
and legal costs, in lost time, filling in reports and attending to enquiries, and in spoilage
of materials, equipment and tools to management.
Accidents are the consequence of two basic factors: technical and human.
Technical factors include all engineering deficiencies, related to plant, tools material
and general work environment. Thus, for example, improper lighting, inadequate
ventilation, poor machine guarding and careless housekeeping are some hazards which
may cause accidents. Human factors include all unsafe acts on the part of employees.
An unsafe act is usually the result of carelessness.
14
Young and new employees, because of their difficulty in adjusting to the work
situation and to life in general, also have many more accidents than do old and nature
workers.
The Phenomenon of Accident Proneness
Some persons believe wrongly in the theory that certain individuals are accident
prone, that is , they have some personality trait as opposed to some characteristic of the
environment which predisposes them to have more accidents than others in work
condition where the risk of hazards is equal to all.
COMPONENTS OF A SAFETY SERVICE
Among the many components of a safety service the following have proved
effective when applied in combination:
Appointment of safety officer
In big organizations, the appointment of a safety officer to head. The safety
department is a must. In small organizations, the personnel manager may look after the
functions of this department. The head of the safety department, who is usually a staff
man, is granted power to inspect the plant for unsafe condition, to promote sound safety
practices (through posters an d safety campaigns), to make safety rules, and to report
violations to the plant manager.
Support by line management
15
The head of the safety department, whether enjoying a staff or a functional
position, by him, cannot make a plan safe. His appointment lulls line management into
assuming that all its safety problems have been solved.
Elimination of hazards
Although complete elimation of all hazards is virtually impossibility but
following steps can be taken to help reduce them.
Job safety analysis
All job procedures and practices should be analyzed by an expert to discover
hazards. he should then suggest changes in their motion patterns, sequence and the like
Placement
A poorly placed employee is more apt to incur injury than a properly placed
employee. Employees should be placed on jobs only after carefully estimating and
considering the job requirements with those which the individual apparently possesses.
Personal protective equipment
Endless variety of personal safety equipment is available nowadays which can be
used to prevent injury.
Materials handling
Though often ignored, the careless handling of heavy and inflammable materials is
an important source of several injuries and fire.
16
Hand tools
Minor injuries often result from improperly using a good tool or using a poorly
designed tool. Therefore, close supervision and instruction should be given to the
employees on the proper tool to use an the proper use of the tool.
Safety training, education and publicity
Safety training is concerned with developing safety skills, whereas safety education
is concerned with increasing contest programmes, safety campaigns, suggestion awards,
and various audiovisual aids can be considered as different forms of employee
education.
Safety inspection
An inspection by a trained individual or a committee to detect evidence of possible
safety hazards (such as poor lighting, slippery floors, unguarded machines, faulty
electrical installations, poor work methods and disregard of safety rules) is a very
effective device to promote safety.
Legal Aspects of safety issues.
The health and safety at work Act 1974
17
The Health and Safety at Work etc. Act 1974 (c 37) (abbreviated to "HSWA
1974", "HASWA" or "HASAWA") is an Act of the Parliament of the United
Kingdom that as of 2011 defines the fundamental structure and authority for the
encouragement, regulation and enforcement of workplace health, safety and
welfare within the United Kingdom.
The Act defines general duties on employers, employees, contractors, suppliers
of goods and substances for use at work, persons in control of work premises, and those
who manage and maintain them, and persons in general. The Act enables a broad
regime of regulation by government ministers through Statutory Instrument which has,
in the years since 1974, generated an extensive system of specific provisions for various
industries, disciplines and risks. It established a system of public supervision through
aids the creation of the Health and Safety Commission and Health and Safety
Executive, since merged, and bestows extensive enforcement powers, ultimately backed
by criminal sanctions extending to unlimited fines and imprisonment for up to two
years. Further, the Act provides a critical interface with the law of the European
Union on workplace health and safety.
Objectives of the law:-
Section 1 sets out the objectives of the Act as:
Securing the health, safety and welfare of persons at work;
Protecting persons, other than persons at work, against risks to health or safety
arising out of or in connection with the activities of persons at work;
18
Controlling the keeping and use of explosive or highly flammable or
otherwise dangerous substances, and generally preventing the unlawful acquisition,
possession and use of such substances.
As originally enacted, there was a fourth objective:
Controlling the emission into the atmosphere of noxious or offensive substances;
but this provision was repealed when control of emissions was brought under
a uniform scheme of legislation by the Environmental Protection Act 1990. In general,
the other provisions about emissions in the original Act have subsequently been
repealed.
19
Chapter 3
Review of Concerned Literature
20
Assessing safety functions results from a case study at an industrial workplace
Lars Harms-Ringdahl
Abstract
This study is concerned with how safety characteristics at industrial installations
can be modelled and evaluated. The starting point was the concept of safety function,
which is defined as a technical, organisational or combined function that can reduce the
probability and/or consequences of accidents and other unwanted events in a system. A
tentative theoretical framework has been developed, which has been applied in a new
method called Safety Function Analysis. A workplace in process industry was analysed
in the form of a case study. One result of the application was a model of safety
functions in the workplace, including 54 functions. These have been evaluated, and
system improvements have been proposed.
A detailed comparison was made with the results of two other methods for
safety analysis
Deviation and Energy analysisapplied to the same workplace. Safety function
analysis gave essential supplementary information, and especially supported
improvement of management issues, both formal and informal. It is concluded that the
safety function concept worked well
in the practical analysis of safety in the studied system. There is a need for further
improvement of the theoretical framework, and of the method.
Concluding remarks
This study is based on only one case, and thus the conclusions are tentative. It
appeared that the SF concept could be useful in practical applications. One reason for
21
this is that it supported the building of a model and getting an overview of the safety
features in the studied system. One further argument is that all people involved in the
case study easily understood the basic idea.
The concept also worked as a foundation for Safety Function Analysis as a
method. The method with a step-by-step procedure has been practically tested. The
main features appeared to have worked satisfactory. One result of applying the method
is a model of the safety features of a system. This has improved understanding of the
system, and provided a basis for estimations and ideas for improvements.
The application of SFA has added to the quality of overall safety analysis of the
system. The reasoning here is based on quality issues (Rouhiainen, 1992), as discussed
in sections 3.5 and 5.3. More particularly, SFA has added proposed improvements
concerning management issues.
One conclusion is that the approach has several promising features, and that it is
attractive to apply and develop further. One clear need is to improve estimations,
especially for efficiency, and to make modelling more explicit so as to encompass
coupling between functions.
2) Partnering to Improve Workplace Safety at The Fathers Table; Barry
Voodre, CFO
The Challenge:
Improving safety awareness and preventing injuries was a critical focus for this
manufacturer. Problematic areas in the operation included:
Mishandling of equipment and machinery
Improper lifting
22
Hazardous conditions - exposed electrical wires, slippery floor surface
Skin exposure to heat
Tight rack design, resulting in hand contusions
Pinch point injuries to the upper extremities
Addressing these issues would not only mitigate risk, but also help to improve
operating performance, as well as boost employee morale and retention. All factors that
impact the bottom line!
The Solution:
Randstad Inhouse Services (RIS) is committed to helping clients reduce their
workplace risk and improve employee productivity. Accordingly, RIS brought in a loss
control consultant to evaluate the clients current risk exposure and to design a safety
improvement plan. Based on the insights gathered through the analysis, the following
changes were made to prevent the recurrence of injuries:
Modified the slip resistant shoe policy - required at all times on the production floor
Use of suitable protective gloves for impact resistance
Repaired electrical hazards
Instituted shift start up meetings, to reinforce safety best practices
Implemented warm up exercises to combat strains and pains of repetitive motion
Involved RIS in the safety committee account manager and a select talent from each
shift
Increased account management presence on the production floor - to assess and drive
safety compliance
23
3) America's Safest Companies: Conoco Inc.: Three Steps To Safety
DATE: 2002 ; Sandy Smith. Occupational Hazards, Vol. 64, No. 10, p. 60.
Conoco Inc., based in Houston, has 150 safety, health and environmental
professionals to provide education, support and guidance for the company's employees
and managers. Conoco focuses on three that it considers critical to success: leadership
commitment, workforce engagement, and tools and processes. While the company has a
corporate-level safety policy and vision, most of the actual initiatives are determined by
each business unit, based on what makes sense. One of Conoco's few corporate
standards is that all business units must have a formal SH&E management system in
place. Conoco has a series of corporate networks set up to become aware of what all of
the business units are doing in safety and then shares best practices from each unit with
all of the other units.
24
Chapter 4
Research Methodology
25
RESEARCH METHADOLOGY
Research methodology is a collective term for the structured process of conducting
research. There are many different methodologies used in various types of research and
the term is usually considered to include research design, data gathering and data
analysis. Research methodologies can be quantitative (for example, measuring the
number of times someone does something under certain conditions) or qualitative (for
example, asking people how they feel about a certain situation). Ideally,
comprehensive research should try to incorporate both qualitative
and quantitative methodologies but this is not always possible, usually due to time and
financial constraints.
Research methodologies are generally used in academic research to test hypotheses or
theories. A good design should ensure the research is valid, i.e. it clearly tests the
hypothesis and not extraneous variables, and that the research is reliable, i.e. It yields
consistent results every time.
Part of the research methodology is concerned with the how the research is conducted.
This is called the study design and typically involves research conducted using
questionnaires, interviews, observation and/or experiments.
The term research methodology, also referred to as research methods, usually
encompasses the procedures followed to analyze and interpret the data gathered. These
often use a range of sophisticated statistical analyses of the data to identify correlations
or statistical significance in the results.
26
Objective, representative research can be difficult to conduct because tests can normally
only be conducted on a small sample (e.g. you cannot test a drug on every person in the
world so a sample needs to be used in research).
We may define, research methodology as the systematic method of discovering new
facts of verifying old facts, their sequences, interrelationships, causal explanations and
natural laws which govern them.
By P.V. young
Research is a search for facts. It answers the questions and gives solution to the
problems. research is an organized enquiry. it seeks to find explanations to unexplained
phenomenon to classify doubtful facts and to current the misconceived facts.
27
4.1 Significance of study:-
In todays globalized scenario we can observe that the production houses are becoming
more and more safety conscious and it has been one of the most crucial factors in
determining the status of the form on the organization. The decision to make the
employee safe is one of the best rewards that an organization can give to their
employees. So study is all about safety measures adopted by the organizations. The
study also focuses on analyzing the safety patterns of the company. Studies that have
been conducted on the topic analyzing the most common problem in organizations
today is that they miss the important component of safety, which is the low-cost, high-
return ingredient to a well-balanced safety system. The aim of this study is to
investigate whether safety systems has an impact on employee motivation.
In summing up the rational of the said study may be inked in as under -
1. To study the practicability of the study safety concept
2. To study the safety facilities and measures given by the company.
28
4.2 Scope of study:-
1) The scope of study is to observe the degree of safety levels provided by
the employer to the employees towards the process of day to day
activities of by the company.
2) It will also show the deviations if any, towards this affect that will be
experienced in research.
3) Apart from getting an idea of the techniques and methods in the Safety
measures it will also give a close look at the insight of safety code of
conduct and culture prevailing out there in the organization.
29
4.3 Objectives of the study
1) To study health facilities provided by WCL Chandrapur.
2) To study awareness of employees about the health and safety measures
provided by WCL.
3) To suggest effective safety measures..
4) To know various precautions taken by unit
5) To know the role of safety committee and HR Department
6) To check the satisfaction level of employees towards the health and safety
measures of WCL.
30
4.5 Limitations of Study:-
1. Due to limited time and scope, this study is restricted to just one organization. It
is important for further studies to be carried out in order to do justice to all the
factors that influence workers performance.
2. In this study only WCL, Chandrapur is considered to develop the analysis and
findings.
3. This study is restricted to only sample employees of western coalfields limited
Chandrapur.
4. Even through various factors determine the Safety measures are considered.
The analysis in relation to other factors that determine the safety must be
considered.
5. This study gives information about safety system only from employees point of
view. It means study of safety system is restricted only to the employees of
organization.
31
4.5 Hypothesis of study
1) WCL, Chandrapur very good working conditions and safety measures to their
employees.
2) Employees in both organizations are aware about various safety measures while
working in organization.
3) They are satisfied with the safety measure provide by company.
32
4.6 Collection of data
Sources of data:-
Both primary and secondary data have been used.
1) Primary data:-
The primary data was collected through observation, interview schedules
personnel visit to obtain the necessary information. The only instrument used was a
structured interview schedules for the study. The interview schedules were given
customers for collection of data.
2) Secondary data:-
Secondary data was obtained from company records, magazines and annual
reports etc.
DATA ANALYSIS:
Sampling unit:- Employees of WCL Chandrapur Area
Sampling technique:- Simple random technique.
Sample size:- A sample of 60 employees was selected for this survey.
Tool for analysis:-
1) Percentage method.
2) Chi (x2) Method
33
Chapter 5
Organisation Profile (WCL)
34
INTRODUCTION OF COAL INDIA LIMITED
India is the 3rd
largest coal producing country. Coal India Limited is the coal
producing company in India.
Coal India Limited
Contributes around 85% of Coal Production in India.
It is the largest company in the World in terms of coal production.
Employs nearly 4 lakh persons and is the largest corporate employer in the
country.
It is one of the largest companies in the country, turnover being around Rs.
521.88 billion in 2010-11
It is one of the largest tax payer companies in the country; the provision on
account of Income Tax for the financial year 2009-10 was made for Rs. 43.42
billion.
Functions
Broad Functions
Laying down policies
Formulating long and short term strategies.
Monitoring the functions of the subsidiary companies.
Laying down system and procedures.
Assisting the subsidiary companies to achieve their objectives.
Coordination with ministry of coal, ministry of railways, planning commission
and other ministries.
35
Specific Functions
Pricing and distribution of coal
Coal supply agreements
Consumer services through regional offices
Negotiations of wages
Executive cadre control recruitment, promotion/postings. Pay/perks etc.
Foreign collaboration.
Introduction of new technology
R&D activities
Mobilization of resources long term and short term
Accounting policies
36
Background History
1774 Warren Hastings initiates Commercial coal mining at Raniganj (West Bengal)
1815-1820 First Shaft Mine opened at Raniganj.
1835 Carr, Tagore & Company takes over the Raniganj Coal Mines
1843 Bengal Coal Company takes over Raniganj Coal Mines and others; is first Joint
Stock Coal Company in India.
Upto 1900 Minimal development; River transportation used to transport coal to Calcutta;
railway lines at Calcutta leads to expansion of Coal Production.
Early 1900s Capacity at 6 million tones per annum
1955-56 Focus on Coal industry; capacity up to 38.4 Million ones.
1956 National Coal Development Corporation (NCDC) formed to explore and expend
coal mining in public Sector.
1972 Coking Coal Industry Nationalized, Bharat Coking Coal Limited formed to
manage operations of all Coking Coal mines in Jharia Coalfield.
1973 Non-coking coal nationalized; coal Mine Authority Limited set up to mange
these mines; NCDC operations bought under the ambit of CMAL.
1975
Coal India Limited formed as holding Company with 5 subsidiaries viz. Bharat
Coking Coal Limited (BCCL), Central Coalfield Limited (CCL), Western
Coalfield Limited (WCL), Eastern Coalfields Limited (ECL) and Central Mine
Planning and Design Institute Limited (CMPDIL).
1985 Northern Coalfields Limited (NCL) and south Eastern Coalfields Limited
(SECL) carved out of CCL and WCL.
1992 Mahanadi Coalfield Limited (MCL) formed out of SECL to manage the Talcher
and IB valley Coalfields in Orissa.
2000 De-regulation of Coal pricing and distribution of coal.
2007 Coal India & four of its Subsidiaries, viz, NCL, SECL, MCL, WCL was
accorded coveted Mini Ratna Status.
37
COMPANY PROFILE
Date of Incorporation:
Coal India Limited was formed as holding Company with 5 subsidiaries on
21.10.1975.
Corporate Status:
The Company is incorporated under the Companies 1956 and is wholly owned
by the Government of India (GOI)
Business:
Engaged in the mining of coal, based products mining consultancy.
Wholly Owned Subsidiaries:
Eastern Coalfields Ltd.
Bharat Coking Coal Ltd.
Central Coalfields Ltd.
Northern Coalfields Ltd.
Western Coalfields Ltd.
South Eastern Coalfields Ltd
Mahanadi Coalfields Ltd. and
Central Mine Planning & Design Institute Ltd.
North Eastern Coalfields in directly under
Coal India ltd
Overseas subsidiary:
Coal India Africana Limitada
38
COAL INDIA & ITS SUBSIDIARIES
Southeaster
n
Coalfields
Ltd.
Bilaspur
North
Coalfields
Ltd.
Singrauli
Western
Coalfields
Ltd.
Nagpur
COAL INDIA
KOLKATA
Bharat
Coking
Coal
Ltd.
Dhanbad
Eastern
Coalfields
Ltd.
Assansol
Central
Coalfield
Limited
Ranchi
Central
Mine
Planning &
Design
Institute
Ltd. Ranchi.
Mahanadi
Coalfields
Ltd
Sambalpur
39
WESTERN COALFIELD LTD.
Company Profile
Western Coalfields Limited (WCL) is one of the eight Subsidiary Companies
of Coal India Limited (CIL) which is under administrative control of Ministry of Coal.
The Company incorporated under the Companies Act, 1956 has its registered office
at Coal Estate, Civil Lines, Nagpur440001. WCL has been conferred "Miniratna"
status on 15th March'2007. The Company has contributed about 8.6% of the national
coal production during 2009-10.
Wcl - An Introduction : Western Coalfields Limited
(WCL) is one of the Eight Subsidiary Companies of Coal India Limited,
contributing about 8.19% of the national coal production. The company came into
existence on 1st November, 1975, after ore-organization of the Nationalized Coal
Industry. At that juncture, the operations of WCL were spread over in the States of
Maharashtra, Madhya Pradesh and Orissa, organized into 2 Divisions and 12
operational Areas. By the year 1985-86, the number of mines in WCL had increased to
130 and the total production to 48.89 Million Tonnes from the then WCL. Keeping in
view the tremendous growth programme, the Company was bifurcated, with effect from
January 1986, into South Eastern Coalfields Limited and the present Western Coalfields
Limited (WCL). The present WCL has mining operation spread over in the States of
Maharashtra (in Nagpur, Chandrapur & Yeotmal Districts) and in Madhya Pradesh (in
Betul and Chhindwara Districts)
40
ORGANISATIONAL CHART:
41
BOARD OF DIRECTORS:
Shri Dinesh Chandra Garg
Chairman-cum-Managing Director
Shri B. K. Saxena,
Director (Technical) Operations
Shri Om Prakash,
Director (Technical) P&P
Shri Rupak Dayal,
Director (Personnel)
Shri Sushil Behl,
Director (Finance)
Shri. Rameher
Company Secretary,
Its Strategies:
Functional Strategy: Functional strategies in the area of Marketing,
Operations, Human Resource, Finance and Information Technology have been
evolved to support the key strategy of growth with cost and quality
competitiveness.
Marketing Strategy:
a) Ensuring dominant position in the coal market.
b) Maintaining continues global presence (around 10% sales value)
c) Building & enhancing Brand Value of WCL..
d) Further thrust on Key Account Management process
e) Popularizing WCL in the rural market.
f) Maximizing enabled customers service and interactions.
42
Finance Strategy:
a) Attaining & Maintaining D:E ratio of 1:1.
b) Aiming international cost of borrowing.
c) Enhancing of equity at appropriate time.
d) Investment in JVs/acquisition of facilities in identified areas.
e) Out-sourcing non-critical functions at appropriate time.
43
Chapter 6
Data Analysis & Interpretation.
44
1) About the Age of Employees:
Sr. No. Options Frequency Percentage
1 21 to 25 yrs 03 05%
2 26 to 30 yrs 12 20%
3 31 to 35 yrs 18 30%
4 36 to 40 yrs 15 25%
5 41 to 45 yrs 06 10%
6 46 to 50 yrs 03 05%
7 Above 50 yrs 03 05%
Total 60 100%
From above table it is fond that, 5% employees are of 21 to 25 yrs of age, 20% are
26 to 30 yrs of age, 30% employees are 31 to 35 yrs of age, 25% employees are of 36 to
35 yrs of age, 10% are of 41 to 45 yrs, 46 to 50 yrs aged employees are 5% and
employees above 50 yrs of age are 5%.
Hence in both companies maximum employees are of 31to 35 yrs of age.
5
20
3025
105 5
0
10
20
30
40
50
60
70
80
90
100
21 to 25
yrs
26 to 30
yrs
31 to 35
yrs
36 to 40
yrs
41 to 45
yrs
46 to 50
yrs
Above 50
yrs
45
2) About the Post of Employees
Sr. No. Options Frequency Percentage
1 Executives 06 10%
2 Workers 36 60%
3 Clerical 15 25%
4 Others 03 05%
Total 60 100%
From above table it is found that 10% employees are from executive staff, 60%
are from workers group, 25% is clerical staff and 5% employees are from other groups.
Hence maximum employees of WCL Chandrapur are from Workers class.
0.00
10.00
20.00
30.00
40.00
50.00
60.00
70.00
80.00
90.00
100.00
Executives Workers Clerical Others
46
3) About Monthly Income
Sr. No. Options Frequency Percentage
1 10,000 to 15,000 09 15%
2 16,000 to 25,000 30 50%
3 26,000 to 30,000 18 30%
4 Above 30,000 03 05%
Total 60 100%
From above table it is found that 10% employees are from executive staff, 15%
employees have monthly income of 10,000 to 15,000, 50% have monthly income of
16,000 to 25,000, 30% have 26,000 to 30,000 monthly income and employees having
monthly income above 30,000 are only 5%.
Hence maximum employees have monthly income of RS. 16,000 to 25,000.
0
20
40
60
80
100
10,000 to 15,000 16,000 to 25,000 26,000 to 30,000 Above 30,000
47
4) Nature of Job:
Sr. No. Options Frequency Percentage
1 Office work 09 15%
2 Technical work 18 30%
3 Labour work 27 45%
4 Other 06 10%
Total 60 100%
From above table it is found that 15% employees nature of job is official,
employees having technical work are 30%, 45% employees does labour work and 10%
tends to do other types of work.
Hence maximum employees of WCL Chandrapur used to labor work.
0
20
40
60
80
100
Office work Technical work Labour work Other
48
5) Awareness of welfare facilities among employees
Sr. No. Options Frequency Percentage
1 Yes 45 95%
2 No 15 5%
Total 60 100%
Inference:
A majority of 95% employees are aware of the welfare facilities of the company
only 5% of the employees say they are not aware of it.
Employees opinion on the provision for following facilities.
0
10
20
30
40
50
60
70
80
90
100
1 2
Series1
49
7)
Provision for the
following facilities Respondents Percentage
Intervals Yes
No
45%
55%
Rest house Yes
No
30%
70%
Meal times Yes
No
90%
10%
Breaks Yes
No
30%
70%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1 2 3 4 5 6 7 8
Series1
50
Inference :
The above table shows the response of the employees towards following
facilities. The above table shows that 45% say they are provided with the intervals and
55% say that they are not provided with sufficient intervals. The above table shows that
30% say they are provided with rest hours and 70% say they are not provided with the
rest hours. The above table shows that a majority of 90% say that they are provided
with sufficient time for meal and 10% say that they are not provided with sufficient
time. The above table shows 30% of them say that they are provided with breaks and
70% of them say that they are not provided with breaks.
51
8) Satisfaction for the rest of non-statutory benefits.
Benefits Satisfied Partially satisfied Not satisfied
Medical Benefits 50% 30% 20%
Conveyance 55% 25% 20%
HRA 60% 30% 10%
Personal accident
scheme
60% 20% 20%
Death relief fund 75% 15% 10%
Gratuity 80% 10% 10%
1
2
3
4
5
6
52
9) About the awareness of safety department:
Sr. No. Options Frequency Percentage
1 Yes 45 75%
2 No 15 25%
Total 60 100%
From the above table it is found that 75% employees of WCL Chandrapur are
aware about safety department while 25% have no knowledge about it.
Hence maximum employees are aware about Safety Department.
Yes No
53
10) About the fire extinguishers:
Sr. No. Options Frequency Percentage
1 Yes 48 80%
2 No 12 20%
Total 60 100%
From the above table it is found that 80% employees said proper fire
extinguisher system is provided in company while 20% said that there is no such
system.
Hence maximum employees said that fire extinguishers are available in their
organization
Yes No
54
11) About ventilation system:
Sr. No. Options Frequency Percentage
1 Very Good 27 45%
2 Good 18 30%
3 Average 12 20%
4 Poor 03 05%
Total 60 100%
From the above table it is found that 45% employees said that ventilation
system of WCL Chandrapur is very good, 30% said that it is good, according to 20% it
is poor and 5% employees said that ventilation system is poor.
Hence maximum employees says that ventilation system is very good.
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Very Good Good Average Poor
55
12) Occurrence of accidents:
Sr. No. Options Frequency Percentage
1 Every time 06 10%
2 Occasionally 15 25%
3 Never 39 65%
Total 60 100%
From the above table it is found that 10% employees said that accidents occurs
every time in WCL Chandrapur, 25% said that accidents occurs occasionally while 65%
employees said that accidents never occurs in WCL Chandrapur.
Hence maximum employees said that accidents never occurs WCL Chandrapur.
Every time Occasionally Never
56
13) Reasons for accidents:
Sr. No. Options Frequency Percentage
1 Human Error 15 25%
2 Short circuits 18 30%
3 Machinery fault 21 35%
4 Other 06 10%
Total 60 100%
From the above table it is found that 25% employees said that accidents occurs
due to human errors, 30% said that due to short circuits, 35% said accidents occurs due
to machinery faults, 10% employees given other reasons for accidents.
Hence maximum employees said that accidents occurs due to machinery faults.
14) Measures to avoid accidents:
0%
5%
10%
15%
20%
25%
30%
35%
Human Error Short circuits Machinery fault Other
57
Sr. No. Options Frequency Percentage
1 Fencing to machinery 24 40%
2 Caution warnings at prohibited areas 21 45%
3 Electric circuits are properly
maintained
09 15%
Total 60 100%
According to 40% employees fencing to machinery is done to avoid accidents,
45% said that caution warnings boards are displayed at prohibited areas and 15% said
electric circuits are properly maintained in WCL Chandrapur to avoid accidents.
Hence maximum workers in WCL Chandrapur said that caution warnings
boards are displayed at prohibited areas.
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Fencing tomachinery
Caution warnings atprohibited areas
Electric circuits areproperly maintained
58
15) On occurrence accidents:
Sr. No. Options Frequency Percentage
1 First Aid center 33 55%
2 Ambulance 15 25%
3 Well equipped Hospital 12 20%
Total 60 100%
From the above table it is found that 55% employees said that on occurrence of
accidents First Aid center is available in WCL Chandrapur, 25% said ambulance is
available, 20% said well equipped hospital is present in both companies if accidents are
occurred.
Hence maximum employees said that First center is available in both companies
on occurrence of hospital.
0%
10%
20%
30%
40%
50%
60%
First Aid center Ambulance Well equippedHospital
59
16) Availability of latrines and spittoons:
Sr. No. Options Frequency Percentage
1 Yes 57 95%
2 No 03 05%
Total 60 100%
From the above table it is found that 90% employees said that latrines and
spittoons are available in WCL Chandrapur while 5% of them are not agreed with that.
Hence maximum employees said that latrines and spittoons are available in both
the companies.
Yes No
60
17) Satisfaction about Safety administration:
Sr. No. Options Frequency Percentage
1 Yes 51 85%
2 No 09 15%
Total 60 100%
From the above table it is found that 85% employees are satisfied about safety
administration while 15% of them not satisfied with safety administration.
Hence maximum employees of WCL Chandrapur are satisfied about safety
administration.
Yes No
61
Chapter 7
Conclusions and Suggestions.
62
FINDINGS AND CONCLUSION:
1. Maximum employees are of 31to 35 yrs of age.
2. Maximum employees of WCL Chandrapur are from workers class.
3. Maximum employees have monthly income of rs. 16,000 to 25,000.
4. Hence maximum employees of WCL Chandrapur used to labor work.
5. Maximum employees are aware about safety department
6. Maximum employees of WCL Chandrapur said that company provides them
hand gloves, helmet and shoes for their safety
7. Maximum employees said that fire extinguishers are available in their
organization
8. Maximum employees says that ventilation system is very good.
9. Maximum employees said that accidents never occurs in both the companies.
10. Maximum employees said that accidents occurs due to machinery faults.
11. Maximum workers in both the companies said that caution warnings boards are
displayed at prohibited areas.
12. Maximum employees said that first center is available in both the companies on
occurrence of hospital
13. Maximum employees said that latrines and spittoons are available in both the
companies Maximum employees of both the companies are satisfied about
safety administration.
63
SUGGESTIONS
1) Guarding of machinery (DT, Science Department, Maintenance, Pool)
2) Inspection and maintenance of plant and equipment including fume cupboards
and electrical, and gas equipment (Maintenance and Science Dept.)
3) Safe procedures for cleaning and maintaining machinery and plant. (DT,
Maintenance, Pool)
4) Selection, provision and use of protective clothing and equipment (DT,
Maintenance, Grounds, Cleaners)
5) Accident reporting and investigation procedures. (All departments)
6) The provision of First Aid cover. (All departments)
64
BIBLIOGRAPHY
1) Personal Management C. B. Mamoria
2) Personal Management Arun Monappa,
Mirza S. Saiyadain
3) Personal Management and Surendra Kumar
Industrial Relations
4) Personal and Human Resource P. Subba Rao
Management
65
QUESTIONNAIRE
1) Age :
1) 21 to 25 yrs 2) 26 to 30 yrs 3) 31 to 35 yrs
4) 36 to 40 yrs 5) 41 to 45 yrs
2) What is your Post in your company ?
1) Executives 2) Workers 3) Clerical 4) Others
3) What is your Monthly Income?
1) 10,000 to 15,000 2) 16,000 to 25,000
3) 26,000 to 30,000 4) Above 30,000
4) What is your nature of Nature of Job?
1) Office work 2) Technical work 3) Labour work
4) Other
5) Are you aware about safety department in company ?
1) Yes 2) No
6) Which safety instruments are available in company ?
1) Helmet 2) Shoes 3) Hand gloves 4) Other
7) Are fire extinguishers are provided in company?
1) Yes 2) No
8) What is your opinion about Ventilation System in factory?
1) Very Good 2) Good 3) Average 4) Poor
9) Are accidents accident occurs in your organisation?
1) Every time 2) Occasionally 3) Never
66
10) According to you which are the Reasons for accidents?
1) Human Error 2) Short circuits 3) Machinery fault
4) Other
11) Which measures are provided by your company to avoid accidents?
1) Fencing to machinery 2) Caution warnings at prohibited areas
3) Electric circuits are properly maintained
12) On occurrence accidents which facilities are available in company?
1) First Aid center 2) Ambulance 3) Well equipped Hospital
13) Are there Availability of latrines and spittoons? 1) Yes 2) No
14) Are you Satisfied with safety administration? 1) Yes 2) No