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Significantly upgrade our security environment 61% · and HR IaaS, where the service may include virtual servers, compute, storage, backup, or archiving Implemented or expanding Planning

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53%

59%

61%

62%

62%

63%

Consolidate or rationalize our enterprise applicationportfolio

Maintain or implement infrastructure virtualization andautomation as the primary implementation model

Significantly upgrade our security environment

Significantly upgrade our disaster recovery/businesscontinuity capabilities

Consolidate IT infrastructure via data center/serverconsolidation or virtualization

Increase our use of BI and decision-support tools andservices

“Which of the following initiatives are likely to be your IT organization’s

top technology priorities over the next 12 months?”

82%

83%

87%

97%

Business professional services

Manufacturing

Retail and wholesale

Banking, financial services, andinsurance (BFSI)

“How critical do you consider virtualization for enabling private or hybrid cloud

deployment models?”

14%

21%

24%

25%

25%

16%

18%

17%

17%

18%

Platform-as-a-service (PaaS)

SaaS for industry-specific processes

SaaS for collaboration or email

SaaS for horizontal business processes like CRMand HR

IaaS, where the service may include virtualservers, compute, storage, backup, or archiving

Implemented or expanding Planning to implement

“What are your firm’s plans to adopt the following ‘as-a-service’ technologies?”

39%

40%

48%

59%

61%

Reduce time spent provisioning and decommissioning resources

Expand and build on existing virtualization investments and skills

Empower users with self-service access to IT

Improve management and optimization of IT resources

Reduce costs or improve total cost of ownership (TCO) for infrastructure-related spending

“Why are you currently investing in (or planning to invest in)

private or hybrid cloud models?”

29%

42%

49%

Our IT organization is ready to run its most strategic apps on a private/hybrid cloud

Our IT organization is successfully managing the internal usage of public cloud

Our IT organization currently has the skills and infrastructure to create and manage a

private/hybrid cloud

“On a scale of 1-10, how strongly do you agree with the following statements?”

70%

65%

90%

74%

68%

66%

47%

45%

46%

Singapore

India

Australia

Interoperability between clouds Integrating with on-premises systems Overcoming internal resistance

“What have been (or do you expect to be) your top 3 greatest challenges in deploying a

private or hybrid cloud approach within your organization?”

6.8

6.9

7.1

7.1

7.3

7.4

8.0

System management

Service orchestration

Configuration and change management

Performance monitoring

Integration

Backup and archival

Security

“On a scale of 1-10, how strongly do you rate each of the following capabilities for

enabling and managing private/hybrid clouds?”