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SIOMAI HOUSEFrequently Asked Questions Q: WHAT I S THE BERNABEST
F RANCHI SE AGREEMENT? A: The Franchise Agreement grants to the
franchisee the right to operate a specific Siomai House, at a
singleaddress, for a period of 3 years. These rights include the
use of Siomai House trade name and trademarks,
proprietary products, store design, signage, and use of Siomai
House methods of operation.
In return the franchisee agrees to operate the business in
accordance with the Siomai House established standards ofquality,
service, cleanliness and customer service. The franchisee is
expected to do his utmost best to operate hisstore to achieve the
fullest potential of the store in terms of profitability and
customer delight.
Q: WHAT DOES SI OMAI H OUSE LOOK FOR IN A PROSPECTIVE F RANCHI
SEE? A: Siomai House looks for a franchisee applicant with the
following characteristics:
1. Highly motivated and shares the same values as Siomai House
in terms of commitment to quality and service.2. Dedicated to
running the business on a full time basis, not as an investor but
as a hands-on operator (owner /manager)3. Financially capable of
meeting the financial requirements.4. With an entrepreneurial drive
willing to take calculated risks, and with the strong desire to
succeed.5. With business management skills preferably with food or
retail experience.6. Very good interpersonal relationship skills.7.
Willing to operate within the Siomai House system.
Q: HOW MUCH I S THE F RANCH ISE FEE? A: The franchise fee, which
is paid upon the signing of the franchise agreement, is for the
rights to use thefranchisors trademark and business system as well
as for the activities at the start of the franchise agreement such
assite evaluation, assistance in recruitment and training for the
initial store team.
Franchise fee for the standard outlet is P 250, 000.00.
The franchise fee includes the following:
1. Food cart and all the equipments that will be needed in the
operation2. Two sets of uniforms for the sales crew3. Free
delivery, 3x a week
Q: WHAT I S THE IN VESTMENT COST FOR A SIOMAI HOUSE F RANCH ISE?
A: Investment costs will vary depending on the size of the store,
the location, type of store and several other factors.
Investment cost for a standard Siomai House Booth is estimated
at P 300,000 to 400,000.
Investment cost will cover the following:
1. Franchise fee2. Lease hold improvements3. Operating
equipment4. Security bond5. Store launching activities
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Q: DOES BERNABEST PROVIDE F I NANCI NG? A: No, Bernabest does
not provide financing.
Q: HOW LONG IS THE F RANCHI SE TERM? A: The franchise term is
for three (3) years.
Q: WILL TRAI NI NG BE PROVIDED? A: Siomai House will provide
training for the crew who must all successfully complete the Store
OperationsTraining Program.
The training for the initial batch of hires will be free of
charge but all succeeding training for new employees will
becharged.
Training excludes salaries, meal, transportation, lodging cost
of the employees and out of pocket expenses oftrainers for training
activities conducted outside of Metro Manila.
The Franchisees Managing Director and store crew will also be
required to attend trainings during the duration ofthe franchise
term to upgrade their skills.
A Siomai House Operations Manual will also be provided for
reference purposes and will be updated as needed.
Q: WIL L SIOM AI HOUSE PROVI DE TH E MA NPOWER TO OPERATE THE
STORE? A: Siomai House will assist the franchise in the recruitment
of its team free of charge for the initial store team
butrecruitment cost will be charged for succeeding hires.
The store personnel will be directly hired by the franchisee and
will be responsible for their salaries and benefits.
Q: WHO LOOKS FOR THE LOCATI ON? A: When you apply for a Siomai
House franchise, you may propose a site location but it will be
subject to site
assessment and analysis.
Q: WHAT ARE THE REQUIRED SIZES OF TH E STORE SPACE? A: Standard
store requires 2x2 Square Meters
Q: I S THERE A STANDARD STORE DE SI GN? A: Yes, there is a
standard Siomai House store design, lay-out, equipment and
facilities requirements for each typeof store.
Q: WHAT CONTI NUIN G SUPPORT WIL L I RECEI VE? A: On going
support includes regular in-store visits to help you identify areas
of improvement, assistance in the
development of marketing and customer relations programs and
activities, new operating procedures, and muchmore.
Q: WHAT WILL MY RETURN IN INV ESTM ENT BE? A: Although the brand
name of Siomai House is a strong sales inducing factor, the amount
of money a franchiseecan expect to make will greatly depend on the
ability of the franchisee to manage the business, drive sales
volumeand control operating costs.
