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SIP APP FEST — Zultys. Patrick Ferriter Director of Product Marketing Zultys Technologies. Media Exchanges. MX250 and MX1200 Dedicated DSP and processing resources Real time Linux OS Ideal platform for SIP based applications. MXIE. Supported operating systems Windows 2000 Windows XP - PowerPoint PPT Presentation
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SIP APP FEST — Zultys
Patrick Ferriter
Director of Product Marketing
Zultys Technologies
Media Exchanges
• MX250 and MX1200• Dedicated DSP and processing
resources• Real time Linux OS• Ideal platform for SIP based
applications
MXIE
• Supported operating systems– Windows 2000– Windows XP
• Presence• Instant Messaging• Chat• 3rd party call control
Buddies
• Appear on right hand column
• Select from MX corporate address book
• You can– see their presence– drag and drop to
make a call– initiate IM or chat
Presence options• Set to automatically change
– with PC activity– with phone activity
• Select those who can– view your presence
Call handling rules
• Rules based on– presence– time of day– caller id– …
Rule management
• Rules executed sequentially
• Enable and disable rules
• Move rules up and down in priority
Operators using presence
• Operators– see presence of everyone
in the enterprise– much more useful than
legacy BLF
• Intelligent call routing– to secretary if in a meeting– to voice mail if busy
• Callers– have a professional
impression of the company
IM and Chat
• Reduces cost– phone calls
• Saves time– see presence– send IM– get immediate response
• Operators– IM to see if user can take
a call
Call logging
• MXIE call log– integrated with MX
CDR database
• Log into MXIE anywhere– call log accessible
• Click to initiate a call back
Use any SIP device
MXIE and 3rd party call control
• MXIE– binds to a specific phone– association created in MX– can initiate and control calls
• Call status indications– on phone– on MXIE
Basic CRM integration
• MXIE has TAPI support– used to make and receive calls– screen pops
• Compatible with – Outlook– Goldmine– Maximizer– ACT! – …
SIP Phones
• ZIP 2 – all SIP call functions
• ZIP 4x4– all SIP call functions– SIP based instant messaging– Encrypted calls initiated using SIP
ZIP 4x4 IM Notification
ZIP 4x4 IM Review
ZIP4x4 Encryption• Encryption is standard feature
– secure internal or external conversations
• 128 bit AES encryption– increases bandwidth requirement by 2%
• 4 extra bytes on 172 byte packet– Negligible time to encrypt or decrypt– adds 100 µs to packet delay
• Visible indication on LED when encryption is on
ZIP 4x4 Encrypted call
Total Management
• Windows based management– of all aspects of the system– add users in seconds
Device Management
• SIP based device management– software updates– configuration updates– NOTIFY