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SIS (Service Information System) WebLesson 1 - Basics:
Basic Navigation, Utilities, Highlights, Product Identification
Lesson 2 Text Searches:
Parts Search, Basic Search, Advanced Full Text Search
Lesson 3 Universal Access Methods:Product Structure, Document Structure, SMCS Code, As Shipped
Engine, Filter Search, Media Search
Lesson 4 Access Methods - Product ID Not Required (Admin
access): Similar Parts Search, NPR, Kits Information
Lesson 5 Access Methods - Product ID Not
Required (Admin Access):
Engine Perf. Specs., Flash Software Files,Injector Trim
Files,Repair Option BUILDER Data, Other Repair Process
Info.,Service Forms
Intended for viewing as a MS PowerPoint slideshow.
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The access methods
included in thispresentation are
dependent upon the
users type and
profile modified bytheir SIS Web
coordinator. The
links to these
methods do notappear if they are not
in the users
assigned type or
profile.
Administered Access Methods (dependent upontype/profile)
Return to Index
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Engine Performance Specifications
Engine
Performance
Specs. provides as
shippedperformance
specifications and
test cell results.
Select the orange
link to access.
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Engine Performance Specifications
The Engine PerformanceSpecificationsprovides engine
specifications and test cell
results.
Enter the Test Specification
Numberor the Engine Serial
Number/Prefix and select
Specification.
OR
Enter the appropriate SerialNumber/Prefix and select Test
Result to display the desired
test cell results for that engine.Return to Index
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Select Flash
Software Files foraccess to the Flash
Software Files
download site.
Flash Software Files
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Enter the part number of the
Flash File into the Flash
Filename window. Do notinclude the hyphen. Flash
filename format is 2408719 for
the actual part number 240-
8719. The flash filenameextension isnt necessary.
Flash Software Files
Filename Search
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The Flash File will be displayed in orange
in heirarchial order. The top number is the
latest release. Select the orange filename
to download the Flash File. If the part
number entered has been replaced by a
new number, the new number will be
displayed. 240-8719 was CRB 247-2952.
2472952.fls(3) is a flash file for a machine.
Flash Software Files
Filename Search
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Enter the serial number of the engine or
the machine into the Serial Number
window to access the latest Flash File for
that product. Enter C9 serial number
4ZF400 in the text window. Left click the
desired file to save the file.
Flash Software Files
Serial Number Search
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If you are unable to find the
desired Flash File using the two
previous search methods, selectone of the two text files above
the Serial Number window.
Select vimsxrefif you are
searching for a VIMS flash file.Select readxref.txt for other
types of flash files. If you prefer
to view all available Flash Files
select View all Flash Files.
Flash Software Files
Text File Search
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Flash Software Files
Text File Search
Select readxref.txt and then
select the orange readxref.txt
again located below the Flash
Files Available for Download.
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Select the Internet Browser Edit
option and then select Find(on
this page) to open the application
that permits searching for textwithin the readxref.txt flash file.
Flash Software Files
Text File Search
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Flash Software Files
Internet Browser Find Text
Enter the model number, part number or akeyword in the Find What text box and
select Find Next to search for text within
the open readxref.txt file. Enter320C. The
first occurrence of the desired informationwill be highlighted if it exists within the
document. You may enter the desired flash
file part number (no dash) into the Flash
Filename window and select search. Return to Index
I j t T i Fil
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Injector Trim Files
Select Injector Trim
Files to access theInjector Trim Files
download site.
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Injector Trim Files
The instructions to access the Injector
Trim Files are available on the
download page.
Enter the injector serial number in the
Injector Serial Number text box and
select search. The Injector Serial
Number and the Flash File part nameare the same. Left click the appropriate
orange flash file to save the file.
Return to Index
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Repair Option Builder
Select Repair
Option BuilderDatato access the
Repair Option
BuilderData flash
file site.
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Repair Option BUILDER Data
The Repair Option
BUILDER is a
repair optionauthoring tool that
uses specific
product files and
data files. Theproduct files and
data files are
provided by the
orange links.
R i O i BUILDER D
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Repair Option BUILDER Data
The Repair Option
BUILDER is a repair
option authoring
tool and usesspecific product
files and data files.
Click on the links to
access the productfiles and data files.
See the Repair Option
BUILDER Data sectionlocated in SIS Help for
additional details.
Return to Index
Oth R i P I f ti
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Other Repair Process InformationOther Repair
ProcessInformation is
provided to help
dealers operate
efficiently.
Select the Other
Repair Process
Information link toaccess this
information.
Oth R i P I f ti
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Other Repair Process Information
Return to Index
Applied FailureAnalysisprovides
serveral articles on
failed components.
Shop Review
provides examples
for maximizing
shop efficiency and
protecting stored
parts. Select the
desired subject to
proceed to the
Other Repair
Process
Information.
Service Forms
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Service FormsThe Service Forms
area of SIS Webprovides common
Caterpillar Service
Forms for viewing
and for printing.
Select the Service
Forms link to
access ServiceForms.
Service Forms
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Service FormsSelect English or
Spanish with the leftmouse button.
Portuguese forms are
available under the
fifth category of theSpanish version titled
"Formularios de
Servicos Em
Portugues."
Then Select the
appropriate category
to download thedesired form. Service
Forms can be viewed
and printed with
Adobe AcrobatReader. End of Lesson