Expert ServicesExpert Services

Skilled in readiness!

System Expert

Field Engineer

Project Manager

Helpdesk

Highest qualityHighest quality

Resurce-saving Resurce-saving

Eco-friendlyEco-friendly

PartnershipLong-term

ExperienceTransparency

Trust Respect

Future-proofTransparent

Cost OptimizedAvailability

ModularFlexible

Working for success and reaching goals together – SKIDATA is the service partner for your requirements!

When it comes to SKIDATA’s expert services, the company relies on trust, transparency and sustainability. We aim to be successful together on a long-term basis. This is why your requirements continuously influence our range of services and our organization.

Benefit from over 35 years of service experience and our targeted performance focus on regionalism and efficiency.

T h e C o m m i t m e n t t o P a r t n e r s h i p

DecisionConsulting

RealizationProject Management

SKIDATA.Care Pack

Operation

Op

er a

tion D ecisi o

nReal ization

Future-proofTransparent

Cost OptimizedAvailability

ModularFlexible

SKIDATA services are customized to your needs and requirements. Depending on the project phase, we offer suitable expert services:

Decision – Use the expert knowledge and experience of our consultants and planning engineers. Technical and economic evaluation of your solution needs is our strength.

Realization – We ensure smooth realization of your project and gladly take care of the entire project coordination and documentation.

Operation – SKIDATA systems are designed and manufactured with practicality in mind. Nevertheless, unplanned events can occur. Take precautions – with the SKIDATA.Care Pack. Chose options that are suitable for your needs and only pay for services you require.

T h e R i g h t S e r v i c e a t t h e R i g h t T i m e

MaintenanceTransparency

Spare Parts

Hotline

Training

Upgrade

Optimal Effort

Maintenance Effort

Cos

ts

Future-proofTransparent

Cost OptimizedAvailability

ModularFlexible

SKIDATA.Care Pack*

The interruption-free operation of your facility is essential for your business success. Using our modularly built SKIDATA.Care Pack, you receive optimal service according to your needs. Together we will find the best costs/benefits ratio. You can take care of your core business, SKIDATA takes care of your facility’s smooth operation.

T h e Tr u s t t h a t S K I D ATA Ta k e s C a r e

*depending on local availability. Find more information on our respective fact sheets.

Troubleshooting.Care

Reactive Preventive Components

Hotline.Care

Prioritization.CareConnect

.Care

Spare Parts.CareMaintenance

.Care

Upgrade.Care

Security.Care

Spare Part Logistics

Service Processes

Service Management

On Call dutyWorldwide

Regional Service-bases

Future-proofTransparent

Cost OptimizedAvailability

ModularFlexible

A coordinated and quick solution processing plays a critical role. We achieve this with our strategically well-engineered support processes and a worldwide collaboration network of SKIDATA experts. Regional branches and service bases act flexibly and in a coordinated manner. The service organization at SKIDATA’s headquarters in Salzburg is always available to support the local branches.

We use the advantages of distance diagnosis, but we know that a quick and structured service for certain operations on the spot is not replaceable. And wherever you are, we are too: With 23 subsidiaries and numerous partners, SKIDATA is present in 100 countries. One of our strategically located services bases is also close to you.

The interplay between regionalism, internationality and know-how guarantee the best-possible service and maximum availability of your facility.

T h e E f f i c i e n c y o f C o o r d i n a t i o n

ExperienceTraining ProgramTeam SKIDATA

Experts

Sustainability

SKIDATACertifiedSystem Expert

SKIDATACertifiedSystem Engineer

System Engineer

Future-proofTransparent

Cost OptimizedAvailability

ModularFlexible

The ability of every individual counts in order to bring forth best performances for you as a team.

The SKIDATA team consists of long-standing employees that are specialists in their areas of expertise with lots of competency and experience. In a bottom-up training concept with certification programs, our technicians are equipped with the knowledge that you as the customer know as ‘solution-oriented’ and ‘quick, competent support’. You can always count on us: Our on-call service ensures that we are always available to you even outside of our standard opening hours.

Together we are TEAM SKIDATA!

T h e S t r a t e g y o f a Te a m

© 2015 SKIDATA AG. All rights reserved. This promotional brochure contains general information and is not part of a contract unless explicitly agreed otherwise. The content provided herein is subject to change and possible editorial errors. SKIDATA® and sweb® are registered trademarks of SKIDATA AG in the United States, the European Union and other countries. Product specifications are available at your local authorized SKIDATA distributor.

Untersbergstrasse 40 5083 Grödig / SalzburgAustriatel +43 6246 888fax +43 6246 888-7www.skidata.cominfo@skidata.com

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