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Basics & Guide !!!
SMS Marketing
Tableof Content● What is SMS Marketing?
● Why SMS Marketing?
● Get started with building SMS campaign.
● How to measure your campaigns?
2SMS MARKETING BASICS & GUIDE @MarketerBoard
Is SMS Marketing? What
Reaching your customers’ mobile message box through targeted text messages with relevant information is what we call as “SMS Marketing”.
3SMS MARKETING BASICS & GUIDE @MarketerBoard
SMS Terminologies and Example
What is SMS Marketing?
Sender ID Merge TagsIt is a unique 6 alphabet code that
appears on recipients mobile when
they receive the SMS.
Personalize SMS are more likely to have
a higher response rate. Personalize with
the first name
160 Characters1 SMS is of “160 characters” to convey your message. So be precise with your message.
4SMS MARKETING BASICS & GUIDE @MarketerBoard
SMS Marketing is so effective ?Why
“Because Mobiles have become one of the biggest platforms for marketing”
5SMS MARKETING BASICS & GUIDE @MarketerBoard
Other Reasons
Why SMS Marketing?
6SMS MARKETING BASICS & GUIDE @MarketerBoard
With SMS Marketing planning guide.
Get Started
Let’s check
7SMS MARKETING BASICS & GUIDE @MarketerBoard
Do Pre PlanningKnow the answer to what is to be done?
When is to be done? Where is to be done? Who will do? And how it is to be
done. Define your marketing goal till measuring your campaign.
Get Subscriber OnboardBuild your SMS contact list and segment
the contacts according to your campaign.
Set Your Sender ID
Give your message the brand identification by assigning the Sender ID
Test, Send & MeasureProofread and test your message before sending and check your metrics to measure your campaign performance.
Copy GuidelinesWrite a compelling copy for your message with a proper CTA, opt-out option and trackable URL
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Get Started With SMS Marketing planning
8SMS MARKETING BASICS & GUIDE @MarketerBoard
Step 1 - Do pre planning
Get Started With SMS Marketing planning
9SMS MARKETING BASICS & GUIDE @MarketerBoard
Step 2 - Get Subscribers On-board
To get started with your sms marketing campaign you will need
a valid contact list or Subscribers !!!
Here are few ways to add subscribers to your SMS contact list...
Start capturing now !!!
Keep Segmentation in mind to target specific audience.
Get Started With SMS Marketing planning
10SMS MARKETING BASICS & GUIDE @MarketerBoard
Step 3 - Set Sender ID
Your Sender ID Should reflect your business name,
which should help customers to recognize your
business.
Two Basic Sender ID Criteria are -
1. Sender ID must be of 6 Alpha. (CAPITAL LETTERS)
2. Sender ID and company name must be matched.
(If not, mention the purpose of sender ID) Make
sure sender ID's appears like name and contains
word otherwise SMS will not be approved without
valid documents
Get Started With SMS Marketing planning
11SMS MARKETING BASICS & GUIDE @MarketerBoard
Step 4 - Copy Guidelines
Get Started With SMS Marketing planning ?
Your one message is of 160 Character, and the real
task is to write less and yet effective.
The SMS copy should be concise and Personalized
to get more attention.
12SMS MARKETING BASICS & GUIDE @MarketerBoard
Step 5 - Test, Send and Measure
Get Started With SMS Marketing planning ?
13SMS MARKETING BASICS & GUIDE @MarketerBoard
Certain campaign metricscan help you determine the effectivenessof your campaigns
14SMS MARKETING BASICS & GUIDE @MarketerBoard
Performance metrics
It is the percentage of redemption or purchase that occurred by using the
coupon or discount code in SMS.
It is the exact percentage of users who opted out or left after getting your
SMS.
CTR in SMS means the percentage of users who have opened the message
and clicked on the link in SMS.
It is the measure of total SMS messages that were delivered out of the
total texts that were sent.
It is the measure of the exact number of subscribers on your SMS list that
opened your SMS after they received it.
15SMS MARKETING BASICS & GUIDE @MarketerBoard