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Social Commerce: Winning the heartsand minds of customers

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그룹바이(Group-Buy) 모델로 시장에 선보인 지 불과 3년만에 e-커머스 시장의 새로운 다크호스로 떠오른 소셜커머스(Social Commerce). 소셜커머스 사업 모델이 급성장할수 있었던 배경과 개선점, 앞으로 나아갈 방향에 대해 짚어본다. 소셜커머스는 어떻게 까다로운 소비자의 마음을 훔쳤을까?

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What factors drove the social commerce business model to emerge as the dark horse of the e-commerce market just three years after its launch?

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