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A Step By Step Guide to Creating a Long-Term Sustainable Social Media Strategy for PR
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SOCIAL PUBLIC RELATIONSA Step by Step Guide to Creating Sustainable Long-Term Strategy
Overview
Take control of your brand online using social media by using the following step by step guide which takes you from having little to no social media presence to a sustainable long-term strategy.
Scheduling
Create your routine Consistency is key No minimum required time, just be
realistic within your strategy for the time you budget
Commit to times where you’re not typically as busy Right before or after lunch
Listen
Set a Google alert for your company/brand Google will email you whenever your brand is
mentioned online (News, Social Networks, Websites) at an interval set by you
Perform a Google search monthly for your company/brand name See what results are returned and in what
order so you can see what people see when they search for your company
Securing Your Company Name List relevant social networks Take 5-10 minutes per social network to
sign-up It’s not necessary to fill out your profile
more than the absolute minimum required to sign up
This stops people from cyber-squatting your company name
Save the usernames and passwords to a spreadsheet
Selecting a Social NetworkBase your selection upon:
Website Demographics Average Age Location (Local, Regional, National,
International) Education Level Ethnicity Male/Female Children Income
Content Type Text Audio Video
Where people are currently talking about your company (site:twitter.com “your company name”)
Ease of use
Facebook Demographics January 2009
Set Permissions
Set an internal policy to moderate and respond to comments/discussions that can be applied to all social networks
Set permissions/moderation based on this policy
When receiving critical feedback use it as an opportunity to address their concern and develop a relationship
Integration with Current PR Strategy Do not create a separate strategy for
Social Media unless you have the necessary resources to dedicate to it
Utilize social media to add an interactive aspect to your public relations Discussion of topics Sharing of information and resources Relationship building
Create a Content Strategy
Based on your level of time dedicated to social media you will need to create a scalable strategy to add content to your social network account
Create content internally Recruit bloggers internally and schedule them to
write routinely Push content from other websites related to
your industry
Connect
Connection Hierarchy Connect with people your company has a natural
connection to (current customers, vendors) Invite customers via an email to your customer base Add social links to the footer of future emails Add social links to your email signature
Connect with people who are aware of your company (Prospects, news organizations, industry experts) Search for them on social networks and interact with
them Do not just talk at them
Connect with people who may be unaware of your company, but are interested in your company or industry Search people’s interests and interact with them
Identify Network Influencers
Network Influencers are very active users or groups within a social network who drive users to information, lead discussions and/or are looked upon as experts within your industry
Characteristics Many connections/friends Consistently push large amounts of quality
content to the network Very active within discussions Typically users have a favorable opinion of this
person
Social Media Release
The social media release is a form of a press release that is intended for distribution on social networks and blogs
A social media release differs from a regular press release in that it is rich with media (video, audio, links)
There is a concise summary in the first paragraph that is rich in keyword phrases
Use your social networking to connect with bloggers so you can send them your SMR
Create Efficiency for Expansion
Expansion is not necessarily devoting more time to social networking; it is creating efficiencies within your strategy to free up time for new initiatives
Automate Allocate resources more effectively
Select a New Network
Questions?For a copy of the presentation leave your email
with me, or email [email protected]
For any questions you may have feel free to contact me at
(716) 830-2676 or at the email address above.