SOCIAL SERVICES COMPETENCY BASED

TRAINING

Serving Head StartCommunity Action Programs

and Human Service Agencies Across the Country

“1998 OUTSTANDING CREDIT PROGRAM”REGION VII UNIVERSITY CONTINUING

EDUCATION ASSOCIATION

A PARTNERSHIP INWORKFORCE DEVELOPMENT

Head Start BureauCurriculum development contractor for the Head Start Family Worker Credential Initiative- 2002Curriculum aligns with the 2012 Head Start/EHS Relationship-Based Competencies for Staff Working with Families

PORTLAND STATE UNIVERSITYEarly Childhood Training CenterGraduate School of Education / Counselor Education

TENNESSEE STATE UNIVERSITYCenter of Excellence for Learning Sciences

Chuck Smith SSCBT Coordinator

Early Childhood Training Center

Developed at Tennessee State University in 1983 by Barbara Nye and Betty Rasberry

Targeted for Head Start social service staff in the field

Revised and updated in 1985, 1994, 1996, 1999, and 2002

Offered to Head Start programs in Tennessee, the South, Northeast, and Midwest

30 continuous years of SSCBT training

Over 1000 interns participated in the credentialing program

75% taking college credit or have gone on for a degree

Delivered programs in 9 states and 4 regions

1150 People entered the SSCBT program

725 Interns earned the SSCBT credential

75 Interns currently in training

Participants from Region X, American Indian/Alaskan Native Head Start programs

Over 70 field mentors involved

693 taking college credit- 64 graduate credit

Over 10 Graduates admitted to the PSU Graduate School of Social Work

1996 -

2012

PRE-TEST POST-TEST on each module THREE WEEKS of classroom instruction and

discussion PORTFOLIO focused on personal and

professional development FIELD OBSERVATION and assessment ORAL EXAMINATION by a review team

following completion of classes, field observation, and portfolio

SSCBT CREDENTIAL offered by Tennessee State University and Portland State University

6 to 9 CREDITS AVAILABLE from TN Board of Regents and PSU School of Education

“ASK” METHOD: Focus on Attitudes, Skills, and Knowledge to build competence.

SOCIAL WORK VALUE BASE: Philosophy and beliefs to support the development of personal capacity, the respect for self determination, and the creation of social justice; consistent with family support and parent involvement principles

ANDRAGOGY: Learning experiences tailored to the needs, characteristics, and strengths of adult learners.

SOCIAL SYSTEMS: People and things are connected.

CHANGE PROCESS: Wheel of Change

Area 1: Creating a Working Relationship:

Foundations for Partnerships

Communicating Questioning and

Discovering Strengths Extending Empathy Facilitating Group

Interaction Working in Home

Environments Area 3: Recording and Tracking Specificity Confidentiality Tracking and Evaluating Outcomes:

Termination

Area 2: Intervening, Supporting, and Problem Solving

Partnership Part 1: Interest Needs and Goals

Partnership Part 2: Contracting The Partnership Agreement

Using Self to Intervene Teaching- Building Skills Utilizing Agency Resources Utilizing Outside Resources Utilizing Groups Supporting and Sustaining

Change

Module ISkills: Working with

People

“I’ve improved my interviewing skills to be

sure I focus on strengths. I realize the

importance of understanding family

systems and doing family mapping.”

Area 2: Motivating Co-

Workers Personal Style Attitudes and Values Teamwork and

Coordination Program

Improvement and Change

Area 3: Motivating Customers

Managing Behavior Change

Promoting Self-Efficacy

Providing and Promoting Advocacy and Leadership

Area 1: Motivating Self Agency Expectations Self Development:

Leadership, Supervision and Mentoring

Decision Making Avoiding Burn Out Incentives and Rewards

Module IIAttitudes: Motivation Through Use of Self

“Most importantly, I got a better understanding of myself, and my feelings about my ‘customers’ -- to keep in mind the cultures and development stages of families.”

Module III Knowledge: Systems and

Human Behavior

Area 1: Working with Social Systems: Understanding People in Their Environments

Economic System and Poverty Connecting with Diverse Families Strengthening the Family System Promoting Family Growth:

Literacy and Education Strengthening and Changing

Community Systems

Area 2: Human Growth and Development

Stages of Development Personality Development Maturity and Growth Mental Health

Area 3: Coping and Adapting

Stress and Anxiety Defense Mechanisms and

Self Protection Managing Crisis Situations Worker’s Helping Roles

9 CREDITS AVAILABLE from Portland State University School of Education/Continuing Education- Counselor Education, and the Child and Family Studies Program

6 CREDITS AVAILABLE from Tennessee Board of Regents- AA in Human Services

CREDITS ARRANGEMENTS made with other institutions

Increased Engagement of Families- Family Partnerships

Increased Utilization of Strengths-Based Strategies Clear and Comprehensive Assessment Reports Empathetic Responses to Customer Situations Explicit Use and Teaching of Problem Solving Steps Measurable Goals Set With Families Increased Parental Motivation and Self-Efficacy Enhanced Burnout Prevention Strategies Promotion of Family and Early Literacy Promotion of Healthy Family Relationships Qualitative Research Indicating That SSCBT

Participation Contributes to Improved PRISM Outcomes

“I feel it is one of the best social service trainings that Head Start has provided in my 19 years of working for the program.”

“Staff members are very pleased with the personal and professional growth.”

“This type of experience has to go through your soul as well as your brain.”

“I am definitely a better listener and I am recognizing when I am not.”

Contact Us For More Information

Chuck Smith, SSCBT Coordinator(503) 725-5917Smithch@pdx.edu

Early Childhood Training CenterPortland State University P.O. Box 751Portland, OR 97207-0751(503) 725-4815FAX: (503) 725-4838