Sociedade Portuguesa de Inovação CM PROWORK TOOL Porto, July 2007 Good Practice Presentation for Implementation in Companies

Sociedade Portuguesa de Inovação

CM PROWORK TOOLCM PROWORK TOOL

Porto, July 2007

Good Practice Presentation for Implementation in Companies

INDEX

CM ProWork Tool

I. Concepts and DefinitionsI. Concepts and Definitions

II. CM ProWork ToolII. CM ProWork Tool

a) What?a) What?

b) Why?b) Why?

c) How?c) How?

CM ProWork Tool

I.I. Concepts and DefinitionsConcepts and Definitions

I. CONCEPTS AND DEFINITIONS

CM ProWork Tool

Technological changes

Ways of organizing the work (ex: home office); Tasks flow; Demand of new and different capabilities; Automated processes and equipments; Virtual organization.

CM ProWork Tool

Human changes


Lifelong learning; Worker as “business partner”; Higher participation; Self-realization desire; Demand of social responsibility and ethics.

CM ProWork Tool

Organizational changes


Reduction of hierarchical levels, network structures;

Multitask teams; Strategic action and vision; Learning organization.

CM ProWork Tool


THESE CHANGES DEMAND THAT HUMAN

RESOURCES MANAGEMENT (HRM) BE

REINVENTED.

Main challenges of HRM

Adjust human competences to business strategy; Adjust management policies and processes to

business strategy; Support and promote the organizational changes.

CM ProWork Tool


Main strategies of HRM

Recycle the HRM policies; Higher investment in education and training; Competence management; Participation of the CEO in the strategic implementation

process; Participation of the HR director in the company

management.


The importance of talent, motivation, competence and recognition

RECOGNITION

Financial + Social

COMPETENCE:

Knowledge + Skills + Attitudes

MOTIVATION:

Joy + Passion

TALENT:

Gifts + Interests

CM ProWork Tool


Competence management

CompetenceCompetence is a set of knowledge, attitudes and skills that

significantly affect the performance of a task and brings added

value to the organizational results.

THEREFORE, THE COMPETENCE MANAGEMENT IS A PROCESS CLOSELY RELATED WITH THE

COMPANY MANAGEMENT.

CM ProWork Tool

CM ProWork Tool

II.II. CM ProWork ToolCM ProWork Tool

a) Whata) What

II. CM PROWORK TOOL

Purpose

CM ProWork Tool

The CM ProWork tool is an instrument to record, develop and appraise competencies within the framework of non-formal learning in industrial production processes.

Company Company managementmanagement

Competence Competence managementmanagement

II. CM PROWORK TOOL

Competence model

CM ProWork Tool

The competence model used in the tool ultimately originates from Chomsky`s differentiation of competence and performance.

Competence = psychological deep structures of action

Performance = perceptible surface structures of action

In this model, the competence structures are not directly perceptible but have to be established according to the practical performance.

II. CM PROWORK TOOL

Competence model

CM ProWork Tool

PERFORMANCE COMPETENCE

Competence Development: e.g. through Job Redesign / Job Enrichment

Tasks:-Allocation-Mastering-Knowledge Level

Core Competencies:-Task Knowledge-Task Responsibility-Task Capability

CompetenceDevelopment:e.g. through individual learning within the work process

Calculation of the competence values through the Tool

Competence Development:e.g. by changing the rules and through feedback

Behaviour:-in the work process-in the social structures

Additional Competencies:-Learning readiness-Cooperation competence-Communication Competence-Social Competence

Competence Development:e.g. through social learning within the work process

Classification of competence values by the users

CM ProWork Tool


b) Whyb) Why

II. CM PROWORK TOOL

Benefits for the target groups

CM ProWork Tool

Production managers

- identify the best workers for each project

- profile positions in terms of competencies

- identify workers competence gaps

HR Department

- manage workers data

- identify training requirements

- manage careers

- assess staff needs

Workers

- plan their careers

II. CM PROWORK TOOL

Benefits for the company

CM ProWork Tool

Increase productivity by placing the right worker in the right position at the right time

Save recruiting costs

Increase flexibility, e.g., replacing a worker by another with the same competencies

CM ProWork Tool


c) Howc) How

II. CM PROWORK TOOL

Target groups

CM ProWork Tool

Production managers

HR department

Workers

The production managers and the HR department must be responsible for the application (enter the data, define task set, analyse the reports) of the CM ProWork tool.

II. CM PROWORK TOOL

Interface

CM ProWork Tool

1. Setup (Workers, Tasks, Positions) introduce workers data namely the additional competencies define the set of tasks associate tasks to positions

2. Collect introduce the workers performance values (responsibility

and capability) and the workers planned responsibility values for each task

3. Analysis show the competencies report for each worker and the

learning relevance report for each task

II. CM PROWORK TOOL

Interface

CM ProWork Tool

II. CM PROWORK TOOL

Competencies report

CM ProWork Tool

Lists all the workers in rows and provides the result for the calculated core competencies and the additional competencies in the columns of this overview.

II. CM PROWORK TOOL

Learning relevance report

CM ProWork Tool

Lists the overall learning relevance per task and shows its value in the range of 0 to 1. The closer the value is to 1, the higher is the overall learning relevance for the workers who are assigned to this task.

II. CM PROWORK TOOL

Services offered

CM ProWork Tool

CM ProWork tool offers support to all areas of HRM namely:

Recruitment

Performance Management

Competence Management

Career Management

Training Management

SOCIEDADE PORTUGUESA DE INOVAÇÃO

www.spieurope.eu

39 rue Montoyer

1000 Brussels, BELGIUM

Tel: +32 2 289 2870

Fax: +32 2 289 1177

SPI Porto – PortugalEdifício “Les Palaces”

Rua Júlio Dinis, no. 242, 208

4050-318 Porto, PORTUGAL

e-Mail: [email protected]

Tel: +351 22 607 64 00

Fax: +351 22 609 91 64

SPI Centre – PortugalInstituto Pedro Nunes

3030-199 Coimbra, PORTUGAL


Tel: +351 23 970 03 61

Fax: +351 23 970 03 61

SPI Lisbon – PortugalTagusPark

Núcleo Central, 349

2780-920 Oeiras, PORTUGAL


Tel: +351 21 421 22 49

Fax: +351 21 421 12 01

SPI Maryland

5523 Research Park Drive,

Suite 325

Baltimore, MD 21228, USA


Tel: +1 443 543 5530

Fax: +1 443 543 5533

URL: www.usaspi.com

SPI California

2102 Business Center Drive,

Suite 220E

Irvine, CA 92612, USA


Tel: +1 949 253 5702

Fax: +1 949 253 5703

URL: www.usaspi.com

SPI Beijing

China Garments Mansion,

No. 99, Rm, 915

Jianguo Rd., ChaoYang Dist.

Beijing 100020, CHINA


Tel: +86 10 65813193

Fax: +86 10 65812758

Euronet Consulting

CM ProWork Tool

Documents

Sociedade Portuguesa de Inovação CM PROWORK TOOL Porto, July 2007 Good Practice Presentation for Implementation in Companies