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    Topics & Format

    9.45am Part 1-Designing and using Smart Technologies-45 min with questions

    10.30 Break

    11.30 am Part 2-Opportunity recognition as a process ,the Opportunity Clinic -60 minutes with questions

    12.30 Lunch

    2:15pm Part3 -Designing winning business models

    and the cognitive/ thinking skills to accelerateopportunity recognition -45 minutes with questions

    3.00 Break

    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

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    As we go through this

    presentation..think about 4 things

    1) What one item did I find fascinating about smarttechnologies? Whats my one take-away idea?

    2) What one/two items/ideas can I apply in my business /workplace today?

    3) What item/idea do I find terrifying or frightening?

    4) What item/idea do I find interesting and would likemore information on?

    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

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    New Emerging Business Opportunities;What makes us rich?

    Part 1-Designing and Using

    Smart Technologies

    by

    Walter DerzkoSmart Economy

    TorontoWalter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

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    Insights come from past 35 years

    Lateral Thinker-in-residence-McLuhan Programin Culture and Technology, SGS, U of Toronto

    Director Idea Lab at the Design Exchange (DX)Toronto

    Lecturer-Certificate Program in Entrepreneurshipand Innovation, U of T

    Senior Fellow Strategic Innovation Lab, S-Lab,

    OCADU, Toronto Lecturer- MA program in Strategic Foresight andInnovation, OCAD University in Toronto

    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

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    StrategicInnovationLab (sLab)A research centre

    for strategic foresightand innovation atOCAD University,Toronto, Canada

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    Master of Design inStrategic Foresightand Innovation

    Canadas firststrategic foresight

    graduate program

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    8/146Walter Derzko; Smart Economy; Toronto, Canada 416-819-9667. [email protected]

    Smart Technologies in the Smart

    Economy

    6 Overview Topics

    What is a smart technology?

    Definition Framework & Categories

    Examples

    Impacts and Consequences of Smart Technologies

    Roadmaps

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    Nanotech? Biotech ?Info ?

    Nanotech? Biotech ?Infotech ?/Convergence?

    Whats the common denominator?

    Not technology thats important, new

    designer capabilities

    Things become smarter; more intelligent Changing landscape

    New ground rules

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    Definition

    What Makes a Object / System Smart?

    Generally speaking, if a system /machine/artifact does something that we think an

    intelligent person can do, we consider that

    object to be smart.

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    Misnomers

    Smart Car ? Intelligent orStylish?

    Various adjectives: smart,intelligent, active, dynamic,

    wise

    The WV "Golf Gti 53 plus 1" has radarand laser sensors to "read" the road

    and send the details back to its

    computer brain.

    Drivers Wanted to.Drivers Optional

    http://smarteconomy.typepad.com/.shared/image.html?/photos/uncategorized/golfgti300606_228x175.jpg
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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    How do I know if I have

    a smart technology?

    You can't paint all

    products with the

    same "smart" brush.

    Recognizing that some products or

    technologies are smarter then others, we

    have developed an intelligence scale todistinguish between levels of

    smartness" or intelligence.

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    IntelligenceLevel (1)

    Adapting: Modifying Behavior to Fit theEnvironment

    IntelligenceLevel (2)

    Sensing: Bringing Awareness toEveryday Things

    IntelligenceLevel (3)

    Inferring: Drawing Conclusions fromRules and Observations

    IntelligenceLevel (4)

    Learning: Using Experience to ImprovePerformance

    IntelligenceLevel (5)

    Anticipating: Thinking and Reasoning aboutWhat to Do Next

    IntelligenceLevel (6)

    Self-creating, Able to reproduce itself

    IntelligenceLevel (6)

    Self-organizing

    Ability for components to self-organize

    IntelligenceLevel (6)

    Self-sustaining(A)

    Ability to replicatecomponents

    IntelligenceLevel (6)

    Self-sustaining(B)

    Ability to process information

    IntelligenceLevel (6)

    Self-sustaining(C)

    Ability to steadily consumeenergy from the environment

    2005-2006 Walter Derzko

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    Intelligence Level (1)

    Adapting: Modifying Behaviour to Fit the Environment

    Adaptive networks, GPS, directory services,collaborative filtering, humanized interfaces,

    Basic adapting objects i.e smart clothes

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    Intelligence Level (2)

    Sensing: Bringing Awareness to Everyday Things

    Sensors, embedded systems (smart badges,smart bricks, smart bridges, smart levees,)

    smart environments, smart materials (smart

    cement, packaging), smart cameras, smartdoors

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667

    Intelligence Level (3)Inferring: Drawing Conclusions from Rules & Observations

    Expert systems, knowledge bases, inferenceengines, fuzzy logic, basic AI

    Darpa Grand Challenge --Driverless Car Race-front end logistics

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    Walter Derzko; Smart Economy , Toronto, Canada 416-819-9667. [email protected]

    Intelligence Level (4)

    Learning: Using Experience to Improve Performance

    Subfields of Advanced AI; Case BasedReasoning (CBR), neural nets, genetic

    programming,

    intelligent agents , AUVs, exoskeletons

    ll l ( )

    mailto:[email protected]:[email protected]
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    Walter Derzko; Smart Economy. Toronto, Canada 416-819-9667 [email protected]

    Intelligence Level (5)

    Anticipating: Thinking & Reasoning about What to Do Next

    goal-directed systems, robots, artificial lifesoftware,

    Smart mind-controlled wheelchair

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    Walter Derzko; Smart Economy, Toronto, Canada 416-819-9667; [email protected]

    Intelligence Level (6) Self-Organizing: Self-generating

    at the cellular or nano level

    Self-organizing systems, complex awareness,cognition, self-reproduction and self-healing,

    if injured

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    Walter Derzko; Smart Economy, Toronto, Canada 416-819-9667;

    [email protected]

    Tetrad Automobile & Infrastructure1) What gets

    Enhanced?2) What gets

    Retrieved?

    Brought Back

    3) What gets

    Obsolesced?

    Left Behind?

    4) At the extreme,

    What gets Flippedor Reversed?

    http://www.enterstageright.com/archive/articles/0702/070802gridlock.jpghttp://www.ausbcomp.com/~bbott/WINRR/w10msfa.maphttp://www.smugmug.com/photos/64104930-D.jpg
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    Walter Derzko; Smart Economy Toronto, Canada 416-829-9667; [email protected]

    Smart Technology Impacts?

    Pervasive, Ubiquitous

    Disruptive (think computers & secretaries)

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    Walter Derzko; The Smart Economy Blog

    Toronto, Canada 416-829-9667

    Smart Technology Impacts?

    Pervasive, Ubiquitous

    Disruptive

    As great as the emergence of writing,language & the PC

    Look for obvious & hidden 2 & 3 effects

    Creeping up silently on society

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    Walter Derzko; Smart Economy; Toronto, Canada 416-819-9667; [email protected]

    Smart Technology Impacts?

    Pervasive, Ubiquitous, Disruptive

    As great as the emergence of writing, language &the PC

    Look for obvious & hidden 2 & 3 effects

    Creeping up silently on society

    What controls /regulations do we have overadoption?

    Erroneous assumption that everything will be

    positive

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    Walter Derzko; The Smart Economy Blog

    Toronto, Canada 416-819-9667

    Smart Technology Impacts?

    Pervasive, Ubiquitous Disruptive As great as the emergence of writing, language & the PC Look for obvious & hidden 2 & 3 effects

    Creeping up silently on society

    What controls do we have over adoption? Erroneous assumption that everything will be positive Google smart technology July 27, 2006> 300 Million hits ;

    Oct 20, 2010 > 15,300 hits in 24 hours No standards, no regulations , fragmented market

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    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667; [email protected]

    Smart Technology Impacts?

    Pervasive, Ubiquitous Disruptive

    As great as the emergence of writing, language & the PC

    Look for obvious & hidden 2 & 3 effects

    Creeping up silently on society

    What controls do we have over adoption?

    Erroneous assumption that everything will be positive

    Google smart technology July 27, 2006> 300 Million hits

    No standards, regulations yet

    Not in the public mindset yet

    Lack of public discourse,

    Very few media sources have grasped the social significanceyet

    How will the Smart Economy evolve?

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    Walter Derzko; The Smart Economy Blog

    Toronto, Canada 416-533-9667

    How will the Smart Economy evolve?

    Thought Leaders

    12th Micro-Machine Summit in Beijing, China April,2006

    17 Countries/Regions

    Australia

    Canada

    China

    The Netherlands

    EC France

    Germany

    India S. Korea

    Nordic

    Mediterranean

    Singapore

    Switzerland Taiwan United Kingdom United States

    SpainGreece Portugal Italy

    (.like the World Cup for MEMS)

    Denmark Norway Finland Sweden

    Walter Derzko; Smart Economy

    Toronto, Canada 416-819-9667; [email protected]

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    14th Micromachine Summit 2008 April 30 - May 3, 2008, Daejeon, Korea

    SOUTH KOREA

    Chief Delegate Young-Ho Cho

    Delegates Jong-Uk Bu, Sang-Rok Lee, Yong-Soo Oh,

    Observers Il Doh

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    How will the Smart Economy evolve?

    http://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.html
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    Micromachine Summit 2010 (16th) April 28 - April 30, 2010,

    Dortmund, Germany

    Micromachine Summit 2009 (15th) May 5 - May 8, 2009,

    Edmonton, Alberta, Canada

    Micromachine Summit 2008 (14th) April30 - May 3, 2008,

    Daejeon, Korea

    Micromachine Summit2007 (13th) April 27 - 29, 2007, Venice, Italy

    How will the Smart Economy evolve?

    Thought Leaders

    Source: http://www.micromachinesummit.org/

    Walter Derzko; Smart EconomyToronto, Canada 416-819-9667; [email protected]

    http://mmc.la.coocan.jp/kokusai/summit/2010/2010.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2010/2010.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2009/Summit2009.pdfhttp://mmc.la.coocan.jp/kokusai/summit/2009/Summit2009.pdfhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2007-Venice/home.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2007-Venice/home.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2008/2008.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2009/Summit2009.pdfhttp://mmc.la.coocan.jp/kokusai/summit/2009/Summit2009.pdfhttp://mmc.la.coocan.jp/kokusai/summit/2009/Summit2009.pdfhttp://mmc.la.coocan.jp/kokusai/summit/2009/Summit2009.pdfhttp://mmc.la.coocan.jp/kokusai/summit/2010/2010.htmlhttp://mmc.la.coocan.jp/kokusai/summit/2010/2010.html
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    Walter Derzko; Smart Economy; Toronto, Canada 416-819-9667; [email protected]

    EC Roadmap

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    Walter Derzko; Smart Economy; Toronto, Canada 416-819-9667; [email protected]

    A mite next to a gear set

    produced using MEMS

    Courtesy: Sandia National Laboratories,

    SUMMiTTM Technologies,

    www.mems.sandia.gov

    A larger MEMS object

    Courtesy: 12th Micro-Machine Summit in

    Beijing, China April,2006

    4t Wave of IT: Forrester

    mailto:[email protected]://en.wikipedia.org/wiki/Image:Nanogearandbug.jpgmailto:[email protected]
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    Walter Derzko; The Smart Economy BlogToronto, Canada 416-819-9667

    4t Wave of IT: Forrester

    Source: Philips Medical Systems (7th FWP refers to the European Union's Seventh Framework Program)

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    Walter Derzko; The Smart Economy BlogToronto, Canada 416-533-9667

    N B ildi Bl k

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    Walter Derzko; Smart EconomyToronto, Canada 416-8199667; [email protected]

    Nano Building Blocks17 Nano-related Terms to Learn

    Nanoparticles

    Nanocomposites

    Nanocapsules

    Nanoporous materials

    Nanofibres Thin Films and Surface

    Layers

    NanoparticulateCoatings

    Nano plumbing

    Pristine Fullerenes

    Fullerene derivatives

    Carbon Nanotubes (SWNT& MWNT)

    Carbon Nanohorns

    Quantum Dots(20 nm wide and 8 nm in height)

    Nano-onions

    Dendrimers

    Nanowires Nanomagnets

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    Walter Derzko; Smart EconomyToronto, Canada 416-819-9667; [email protected]

    Imagine, its now October, 2025

    New Technologies?

    New Capabilities?

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    Walter Derzko; Smart EconomyToronto, Canada 416-819-9667; [email protected]

    Dilemma ?

    We are trying to plan for:

    Technologies that have not been invented

    Jobs that dont exist yet

    Problems that we cant anticipate yet

    Applications that we have yet to imagine

    Risks that we cant quantify yet

    Viable systems that havent been designed yet

    and Creative and Systems type thinking, that mostpeople are not use to doing

    T l & St t i

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    Walter Derzko; The Smart EconomyToronto, Canada 416-819-9667; [email protected]

    Tools & Strategies

    Incorporate Science and Technology Horizon

    Scanning

    Decision-making & Opportunityspotting

    Design Issues Management processes Policydevelopment

    Organize Scenario planning workshops &Technology Roadmaps to handle uncertainty

    Joint Foresight Exercises within industry &

    government on NanoBioSmartTech convergence Conduct Opportunity Audits & Clinics jump on

    competition

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    Remember.Homework..make amental/written note about 4 things

    1) What one item did I find fascinating about smarttechnologies? Whats my one take-away idea?

    2) What one/two items/ideas can I apply in my business /workplace today?

    3) What item/idea do I find terrifying or frightening?

    4) What item/idea do I find interesting and would likemore on?

    Walter Derzko; Smart EconomyToronto, Canada 416-819-9667; [email protected]

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    Walter Derzko; The Smart Economy BlogToronto, Canada 416-819-9667

    The End-Part 1 of 3

    Thank you for your attention

    Happy to answer any questions

    Visit the Smart Economy bloghttp://www.smarteconomy.typepad.com

    Watch for the upcoming books onOpportunities and smart technologies .

    Follow-ups; call Walter Derzko at 416-

    819-9667 or [email protected] [email protected]

    http://www.smarteconomy.typepad.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.smarteconomy.typepad.com/
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    New Emerging Business

    Opportunities;What makes us rich?Part 2 -The Opportunity Clinic

    By

    Walter Derzko

    Smart EconomyToronto

    Walter Derzko; The Smart Economy BlogToronto, Canada 416-819-9667

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    The Opportunity Clinic

    How to become more opportunity savvy?

    Approaches to opportunity recognition

    Examples of Opportunity Scenarios

    Walter Derzko; The Smart Economy BlogToronto, Canada 416-819-9667

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    Opportunity Clinic Smart Economy 416-819-9667Opportunity Clinic Smart Economy 416-819-9667

    Definition

    An opportunity is a course of action that ispossible and obviously worth pursuing.

    Not a high risk speculation but somethingworth pursuing and obvious in its benefits

    Problems -> solutions

    Opportunities -> benefits

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    Opportunity Clinic Smart Economy 416-819-9667

    More quotes about Opportunities

    Just before it comes into existence, everybusiness is an opportunity that someone hasseen

    An opportunity is as real an ingredient inbusiness as raw materials, labor or finance-butit only exists when you can see it.

    Often Negative image-opportunism

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    Chance favors the prepared mind

    L Pasteur

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667; [email protected]

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    Opportunity Clinic Smart Economy 416-819-9667

    Myths about Opportunities &

    Recessions

    Opportunities occur only in boom times

    Most of the worlds millionaires andbillionaires made their fortunes in

    recessionary/ depression periods over the last

    200 years, according to Malcolm Gladwell in

    Outliers

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    Opportunity Clinic Smart Economy 416-819-9667

    Myth

    Opportunities occur only in boom times

    Sir Richard Branson thinks that the next generation of self-madebillionaires will emerge from the wreckage of this recession.

    Sir Richard said: "There are a lot of Richard Bransons that will come out ofthe next three or four years."

    The Virgin founder says that the depth of the recession and its impact ononce-impregnable industries has given entrepreneurs their best

    opportunity in generations.

    "Fortunes are made out of recessions..A lot of entrepreneurs get going

    in the economic depths because the barriers to entry are lower," he said

    --Branson says recession is time of opportunity The Times. London (UK): Mar 9, 2009. pg. 36

    O t iti h i d t t

    http://proquest.umi.com.myaccess.library.utoronto.ca/pqdlink?RQT=318&pmid=34402&TS=1245119941&clientId=12520&VInst=PROD&VName=PQD&VType=PQDhttp://proquest.umi.com.myaccess.library.utoronto.ca/pqdlink?RQT=572&VType=PQD&VName=PQD&VInst=PROD&pmid=34402&pcid=42132211&SrchMode=3http://proquest.umi.com.myaccess.library.utoronto.ca/pqdlink?RQT=572&VType=PQD&VName=PQD&VInst=PROD&pmid=34402&pcid=42132211&SrchMode=3http://proquest.umi.com.myaccess.library.utoronto.ca/pqdlink?RQT=318&pmid=34402&TS=1245119941&clientId=12520&VInst=PROD&VName=PQD&VType=PQD
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    Opportunities happens in downturns too-even more

    soBusinesses formed Innovations launched

    Strategic shifts made Disruptors surged

    Source: Scott Anthony

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    http://en.wikipedia.org/wiki/File:Microsoft_wordmark.svghttp://en.wikipedia.org/wiki/File:University_of_Phoenix.svghttp://en.wikipedia.org/wiki/File:Southwest_Airlines_Logo.svghttp://en.wikipedia.org/wiki/File:NCR_corporation_logo.svghttp://upload.wikimedia.org/wikipedia/en/3/35/Ipod_1G.png
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    The Opportunity Clinic

    What new insightsdo you get from thiscartoon aboutopportunities?

    List as many aspossible

    Record is 26

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

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    Insights from thecartoon aboutOpportunities?

    Business Offering

    (concrete idea)

    Generic Concept

    (concept behind theidea)

    How do I leverage thisconcept even more?

    Fisherman is using the

    wrong bait?

    Sell him the right bait How do I attract

    opportunities to come tome? vs. me looking forthem?

    How can I become even

    more opportunitysensitive? Alert? Anopportunity magnet?

    Fisherman was late forthe fishing season?

    Sell him a calendar andreminder service

    Opportunity windowtiming is critical

    Oppn windows open/close

    Do I have a portfolio ofOppn Windows for eachbusiness cycle phase?

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    The

    Opportunity

    Clinic

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    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Opportunity is a matter of perception

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    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Opportunities exist everywhere

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    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Opportunities exist everywhere,

    even at the bottom of a recession

    O t iti i t h

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    How do you findopportunities in

    a no-growth or

    a slow-growth

    economy?

    Unstated main

    concern ofupcoming G8-20

    summit

    Opportunities exist everywhere

    f f

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    Opportunity Clinic Smart Economy 416-819-9667

    Definition of an Opportunity Space

    If an opportunity falls within our opportunityspace, then we can act upon it.

    Opportunity space includes all the changes,decisions and choices that we can make, as

    well as the assets we are using and actions we

    can take.

    f f (

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    Opportunity Clinic Smart Economy 416-819-9667

    Definition of an Opportunity Space (or

    Opportunity Bubble)

    I can make changes in these areas.

    These are the decisions I can make.

    These choices are up to me.

    I can take actions of this sort.

    I have the use of these assets.

    Personal, department, corporate, national,international

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    d ?

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    Opportunity Clinic Smart Economy 416-819-9667

    My Opportunity Space today?

    (Continued )An opportunity to:Make contacts

    Provide contacts

    Make new friends

    Arrange further consulting work or in-house training

    Learn about different types of industries

    Learn about the business climate in different industries inSouth Korea

    Recommend or praise a colleague with potential for

    reciprocityUse a captive audience to try new ideas or approaches

    Find out which promotions were most effective in bringingparticipants to the seminar

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    HBR June 2008

    Plan A , but

    no Plan B or

    Plan C

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

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    What do these businesses have in common?

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    Nostalgia Opportunity Window-- Class Exercise #1

    Think of other nostalgia examples of up-scaled /adult versionsfrom fond memories that you had/ remember as a child?

    What did you enjoy as a child that could be turned into an adultversion and a resulting business opportunity?

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    Problem solving vs Paradox unraveling

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    Problem-solving vs Paradox-unravelingOpportunity Windows

    Traditional Problem Solving Paradigm; look

    for solutions

    Clash

    Values

    Beliefs

    EmotionsAssumptions

    Paradox, Anomaly, Contradictions; design

    new systems

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    Paradox Opportunity Window

    Tertec in Markham OntarioDivested their non-core video kiosk business in previousrecession.

    Had 40 experienced staff and CNC machines

    Dilemma? Do I Frame as problem? (optimize ROI) or as aparadox?

    How to I get the CNC equipment off my balance sheet but stillretain the benefits of these assets for my business?

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    Examples of Opportunity Scenarios

    Cast Away / Left Behind Opportunities

    Opportunities that are ignored or discarded bythe mainstream players who are pursuing

    dominant trends (see Trends Opportunities)

    Situation Opportunities

    Unique or repeating situations or events thatpresent opportunities

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    Examples of Opportunity Scenarios

    Shortage Opportunities

    Products or service or staff shortages thatpresent opportunities to fill gap or design

    substitutes

    Core Technology Transfer Opportunities

    Shifting core technology capabilities from anobvious but recession-prone application to a

    less obvious, but more profitable one

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    Examples of Opportunity Scenarios

    Variable / Dynamic Value Opportunities

    Opportunities that change in value fordifferent customers depending on a significant

    attribute that they value

    Paradox Opportunities

    Opportunities that result from your ability tountangle and offer a solution to a vexing

    industry paradox, anomaly or contradiction

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    Examples of Opportunity Scenarios

    Synergy Opportunities

    Combining previously un-associatedcomponents, attributes or features that offer

    greater value combined than separate

    Bundling Opportunities/Un-BundlingOpportunities

    Opportunities resulting from players couplingor uncoupling their product or service offering

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    Taxonomy for Opportunity Recognition

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    Taxonomy for Opportunity Recognition(SARASVATHY, DEW., VELAMURI, & VENKATARAMAN, 2003)

    Sarasvathy Suggested three Views of Entrepreneurship/Opportunity Processes

    Allocative Discovery

    Creativity

    Synthesis with Literature Becomes

    Recognized or Scanned (look for)

    Discovered (find)

    Enacted or Designed (make or do)

    Choice of Model

    Recognized (Ardichvili, Cardozo, & Ray, 2003)

    Discovered (Fiet, 2002; Fiet, Clouse, & Norton, 2004)

    Enacted (Sarasvathy, 2001; Sarason, Dean, & Dillard, 2006)

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    Source: Ed Leach; Dalhousie University

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    Source: Ed Leach; Dalhousie University

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    Opportunity Recognition Process?

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    Opportunity Clinic Smart Economy 416-819-9667

    Opportunity Recognition Process?

    Search, scan

    Discover

    Design or enact

    Copy Transfer

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    Opportunity Playbook

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    What if an entrepreneur or CEO had a playbook or menu

    of Opportunity windows, patterns or scenarios that they

    could use to spot, discover or design new opportunityspaces for their business ideas, products or services?

    That how the Opportunity Clinic idea was born

    -Traditional MBA programs cover about 12 opportunity

    scenarios or windows (see next slide)

    -The Opportunity Clinic has over 400 opportunity

    scenarios in its database

    -45 opportunity windows selected for recession/post

    recession & challenging economic times

    -Opportunity-45 scenario to drive your business in challengingeconomic times by J Wiley & Sons

    Opportunity Playbook

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    Why we miss Opportunities?

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    Opportunity Clinic Smart Economy 416-819-9667

    Why we miss Opportunities?

    1. We fail to see opportunities that are worthwhile to purse-we are just not looking, ignore significant information,ignore the unexpected, too content, too busy with day-to-day problems.

    2. Strong commitment but we gaze in the wrong direction-

    missing opportunity sensitive areas (OSA) (operations &TQM vs Business models)

    3. Looking in right direction but we cannot identify theopportunity window, because we are looking at it in thewrong way (perception or bias issue)

    4. We see the opportunity but cannot immediately see all thevalue and benefits

    5. We see the opportunity but misjudge risks andoverestimate benefits

    Strategies to become more

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    Opportunity Clinic Smart Economy 416-819-9667

    Strategies to become more

    Opportunity Savvy?

    1. Decide to spend some time and thinking effort in adeliberate search for opportunities or to design them.

    2. Use a scanning approach ( Opportunity Clinic), which allowsyou to broaden the direction of search, (looking at severalgeneric opportunity windows or scenarios) instead of being

    too eager to pursue one direction in depth (ice fisherman)3. When some opportunity comes into view, make an effort to

    look at it in different ways (lateral thinking), before movingon.

    4. Spend some time in a deliberate search for benefits in a

    situation, instead of expecting them to be self-evident

    Examples of Opportunity Clinic scenarios

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    Examples of Opportunity Clinic scenarios

    from this recession

    Water-soluble or Hydrated fullerenes (C60) Fullerenes discovered in 1985 by Robert Curl, Harold Kroto and

    Richard Smalley. Won Nobel prize in chemistry in 1996

    Supposed silver bullet in medicine

    Hype subsided, because pristine natural or synthetic C60 notvery water soluble

    Water-soluble or hydrated fullerenes (HyFN-C60) invented byUkrainian scientists in 1997

    14 years of R&D, plus clinical trials

    Anti-viral, anti-bacterial, high anti-oxidant, anti-malignant etc

    About to be released as Fullerene Water Solution (FWS) drinkon Ukrainian market as a natural food supplement

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    k d

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    Hydrated fullerene C60HyFn is a stable, highly

    hydrophilic, supra-molecular complex consisting of

    60 fullerene molecule enclosed into the first

    hydrated shell that contains 24 water molecules:

    C60@(H2O)24. This hydrated shell is formed as a result

    ofdonor-acceptor interaction between lone-electron

    pairs of oxygen, water molecules and electron-

    acceptor centers on the fullerene surface.Meanwhile, the water molecules which are oriented

    close to the fullerene surface are interconnected by a

    three-dimensional network of hydrogen bonds. The

    size of C60HyFn is 1.61.8 nm.

    The maximal concentration of 60 in the form ofC60HyFn achieved by 2010 is 4 mg/mL.

    [35] [36][37][38]

    http://en.wikipedia.org/wiki/Fullerene

    Wikipedia

    Opportunity Windows

    http://en.wikipedia.org/wiki/Charge-transfer_complexhttp://en.wikipedia.org/wiki/Charge-transfer_complexhttp://en.wikipedia.org/wiki/Charge-transfer_complexhttp://en.wikipedia.org/wiki/Lone_pairhttp://en.wikipedia.org/wiki/Lone_pairhttp://upload.wikimedia.org/wikipedia/commons/c/cb/C60FWS.jpghttp://en.wikipedia.org/wiki/Lone_pairhttp://en.wikipedia.org/wiki/Lone_pairhttp://en.wikipedia.org/wiki/Charge-transfer_complex
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    Opportunity Windows Left behind Opportunity Windows

    Human applications to non-human or animal applications(chickens)

    Human Application to agriculture applications (wheat, otherplants)

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    Opportunity Windows

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    Opportunity Windows Core Capability Transfer Opportunity Windows

    Organic applications (prevent or mitigate blood clots inveins- anti-atherosclerotic effect)

    to inorganic applications (prevent biofilms that cause rustingin oil pipelines and water pipelines)

    Membrane without C60

    treatment

    Membrane with C60

    treatment

    Source: March 5, 2009 issue ofJournal of Membrane Sciences

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    Development of C60 nanomaterials

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    Development of C60 nanomaterials.- Synthesis of new nanosized composition on the bases of metal, dielectric andsemiconducting materials.

    - Development and research of bio-nanocomposites.

    Physical and chemical research of C60 nanostructures.

    - Research of physical and chemical properties of nanostructural materials, and inthe first place fullerenes in hydrated state.

    - Research of structural organization of water and water solutions. Cluster nature ofwater.

    - Research of behavioral peculiarities of physical and chemical processes inheterogeneous media, structured by hydrated fullerenes.

    - Research of behavior peculiarities in water solutions of substances at their smalland super small concentrations.

    - Research of the heat-conduction process in media containing nanostructuralmaterials.

    - Research of photocatalytic processes in presence of nanomaterials in differentmedia.

    Source: http://www.ipacom.com/index.php/en/researches

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    C60 Nanostructures for medicine.

    - Research of the efficiency and application of hydrated fullerenes for prevention

    and treatment ofinfectious diseases and diseases of ear, throat and nose.- Research of the efficiency and application of hydrated fullerenes for childrens

    diseases.

    - Research and application of hydrated fullerenes in clinical treatment ofsurgical

    diseases.

    - Research and application of hydrated fullerenes in clinical treatment ofwomen's

    diseases.- Research and application of hydrated fullerenes for lesions of internal organs in

    case ofalcoholism and toxicomania.

    - Research and application of hydrated fullerenes in geriatric practice.

    - Research and application of hydrated fullerenes in sports medicine.

    - Research and application hydrated fullerenes in balneology.

    Source: http://www.ipacom.com/index.php/en/researches

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    C60 Nanostructures in sports.

    - Enhancement of exercise tolerance in sportsmen and their sport results without use of

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    Enhancement ofexercise tolerance in sportsmen and their sport results without use of

    dopes, stimulators, anabolics, etc.

    - Improvement ofadaptive abilities in sportsmen under stress conditions.

    C60 Nanostructures for cosmetics, perfumery and personal hygiene products.- Research and application of nanostructures with bioantioxidative and structure-

    organizing properties as components that significantly improve consumer properties of

    cosmetic and perfumery products.

    - Protection of gentle components of such products and prolongation of their shelf

    life.

    - Creation of brand new cosmetic and perfumery products and personal hygieneproducts with health-improving properties.

    C60 Nanostructures for pharmacology.

    - Development of medicinal forms of hydrated fullerenes for parenteral, oral, intranasal

    and other ways of administration.

    - Efficiency enhancement of existing pharmaceuticals due to incorporation of hydrated

    fullerenes into their composition.

    - Development and creation of new vaccines and serums with decreased allergenic and

    side effects.

    Source: http://www.ipacom.com/index.php/en/researches

    C60 Nanostructures for food.

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    - Research and application of nanostructures with bio-antioxidative and structure-

    organizing properties as components that significantly improve consumer properties of

    food.

    - Protection of gentle components of food products and prolongation of their shelf life.

    - Substitution by hydrated fullerenes ofhazardous conserving agents and stabilizers for

    food products.

    C50 Nanostructures for agriculture.

    - Research and application of hydrated fullerenes in agriculture for accelerated

    germination and growing of plants.

    - Research and application of hydrated fullerenes for enhanced plant resistance to

    disease-producing agents.

    C60 Nanostructures in veterinary medicine.

    - Research and application of hydrated fullerenes for prevention ofanimal diseases,including viral ones.

    - Research and application of hydrated fullerenes to enhance reproductive qualities,

    viability and quality of life of elite animals.

    - Research and application of hydrated fullerenes for animals in sports.

    Source: http://www.ipacom.com/index.php/en/researches

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    Basic Biological research of C60 nanostructures.

    - Toxicological research of nano-materials.- Development ofbiocompatible materials on the basis of nano-structural composites.

    - Research of biochemical reactions and biological processes in heterogeneous water

    media, structured by hydrated fullerenes.

    - Research of the biological role of cluster water structures.

    - Research of the influence of specific cluster organization of water on increasing of

    biological system stability against unfavourable environmental factors, including action ofdifferent electromagnetic fields and ionizing radiation.

    - Research of the use of nano-particle solutions as components ofnutrient medium for

    microorganisms growth, producers of specific antibiotics, vitamins, proteins, etc.; and as

    components ofbiological test-systems for biomedical analyses.

    - Research of the use perspectives of hydrated fullerenes for preservation, including

    cryoconservation, of different biological material (biomolecules, cells, blood and itscomponents, organs and tissues).

    - Research of the influence of hydrated fullerenes on the processes of aging and their

    ability to slow down such kinds of processes.

    Source: http://www.ipacom.com/index.php/en/researches

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    Common sources of technology

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    gy

    foresight errors and miscalculations

    The early hype error. In the short term, marketers, promoters and eagerinventors seem to overestimate the impacts of any new technology and in the longterm underestimate such impacts and consequences (see the Gartner Hype curve)

    The replacement hype error- the belief that new technology will replace theexisting incumbent technology & that this will happen relatively fast. In realitycompeting technologies often coexist over a long period of time (i.e. Radio & TV)

    The enhancement error- The belief that new technology will only solve oldproblems & supplement existing technological systems. Instead new technologies,especially platform or core technologies often lay the groundwork for entirely newsystems and new resulting systemic problems. (ie the electric motor for therailway, the car for the roadway infrastructure, the PC for the Internet, nanotech &

    biotech for our bodies "intra-structure" (the Human Genome project and HapMap,and SNP's ), the impacts of which we do not fully understand yet.

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    Source: http://www.gartner.com/it/page.jsp?id=1447613

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    Common sources of technology

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    gy

    foresight errors and miscalculations

    The panacea error-The mistaken belief that new technology willfunction as a panacea for various social problems

    The patterning and sense-making error- The difficulty of seeingnew important links between seemingly unrelated and differentfields of technology, especially in cases where this novelcombination of fields is precisely what will offer major accelerateddevelopment opportunities

    The social impacts error- Often people who have tried to predictthe future have become bogged down in the actual technology andneglected the economic and social aspects.

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    Common sources of technology

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    gy

    foresight errors and miscalculations

    The prisoners of our times error- That without realizing it, people tend to beprisoners of the spirit of their times ( Zeitgeist), erroneously believing that the bigissues of today will also be the big issues of tomorrow

    The decision criteria error- The belief that only rational economic considerationsare the only factors behind that choice of one technology over another. However,

    for many people, seemingly irrational considerations determine such choices

    The information gap error- The information on which science and technology(S&T) foresight studies are based on is often insufficient. Technology developmentis not linear, transparent or fully predictable, with surprise developments comingout of left field such as the secret work that is done in the military or a new startupworking in stealth mode before it goes public with a breakthrough.

    (We have a list of over 100 thinking errors or cognitive biases in the OpportunityClinic Workshop)

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    The End Part 2

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    New Emerging Business Opportunities;

    What makes us rich?Part 3-Designing WinningBusiness Models

    By

    Walter Derzko

    Smart Economy

    Toronto

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    Companies that arent able to

    systematically rejuvenate their

    business model will struggle tosurvive and thrive

    Source: http://www.alexosterwalder.com/

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    Over 15 definitions in the

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    academic literature

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    Business model innovation matters and it isa top priority of CEOs

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    Operating Margin Growth in Excess of

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    Competitive Peers

    compound annual growth rate over five years

    [Source: IBM, CEOs are expanding the innovation horizon: important implications for CIOs]

    Benefits Cited by Business Model Innovators

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    percent of respondents

    [Source: IBM, Global CEO Study 2006]

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    Source: http://www.alexosterwalder.com/

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    Definition

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    Definition

    A business model describes

    the rationale of how an

    organization creates, delivers,

    and captures value

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    The Business Model Canvas

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    Finance

    ClientsInfrastructure Offer

    The business model describes

    the rationale of how an

    organization creates, deliversand captures value

    The canvas elaborates the

    business model through nine

    basic building blocks that cover

    the four main areas of a

    business: clients, offer,

    infrastructure, and financial

    viability.

    The business model is a blueprint for a

    strategy to be implemented through

    organizational structures, processes,

    and systems Source: http://www.alexosterwalder.com/

    The Nine Building Blocks of the Osterwalder Business Model

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    Clients

    Client Segments

    An organization serves one or several client segments

    Channels

    Value propositions are delivered to clients through

    communication, distribution, and sales channels

    Customer/Client Relationships

    Client relationships are established and maintained with

    each customer segment

    Value Propositions

    Solve client problems and satisfy client needs with value

    propositions

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    INFRASTRUCTURE

    Key Resources

    Key resources required to offer and deliver the value propositions ...

    Key Activities

    by performing a number of key activities

    Key Partnerships

    Key partnerships are formed to acquire some resources and perform some

    activities

    Financial Viability

    Revenue Streams

    Revenue streams result from value propositions offered toclients

    Cost Structure

    All the infrastructure elements result in costs

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    Acquisitions Business ModelBusiness Innovations and To-be Model

    Version 5 July 10 , 2009

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    1. Present the Acquisitions as-is business model

    2. Elaborate the proposed innovations

    3. Present the Acquisitions to-be business model

    For the innovations to the business model:

    The challenges

    The proposed actions

    The benefits

    The changes to the business modelFor the business model:

    Description of the canvas and the components of

    the business model (in the annex)

    Objectives

    Information provided

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Procurement As-isSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEYACTIVITIES

    Suppliers- goods & services

    OGDs- own authority- delegated authority

    Treasury Board

    IT Service Branch

    Staff

    Instruments

    IT tools

    CommodityClassification

    Authorities

    Data

    Staff

    Inter-departmental

    committeesAccount executives

    Events

    1-800 service

    Government ofCanada

    OGDsOthergovernments

    SMEs

    AcquisitionsStewardship

    Contracting- Specialized- Complex- Standard- Custom- Common- Unique- Low-dollar value- Routine

    Commodity

    Expert Services

    Create & administer contracts &instruments

    Advise clients

    Analyse data and trends

    Marketing & communications

    Training

    Vendor registration

    Operations staff

    Phone, fax, e-mail

    IT tools and web sites

    Electronic interfaces

    E-tenderingCanadian Commercial Corp.

    Appropriations

    Fees

    Salary and O&M

    IT transfer

    IT maintenance & development

    CHALLENGESSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    AcquisitionsStewardship

    Contracting- Specialized- Complex- Standard- Custom- Common- Unique- Low-dollar value- Routine

    Commodity

    Expert Services

    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEYACTIVITIES

    o Standardize our terminology to

    describe procuremento Re-balance workload, with

    clients taking responsibility forroutine procurement

    o Support clients that lackcapacity or capability to doroutine procurement

    o Emphasize PWGSCs increased

    focus on value added, complexprocurement

    INNOVATIONSSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    Focus Contractingservice on addedvalue service

    - Enterprise- Complex- Standard

    Implementclassification ofprocurement basedon Dynamic BaselineModel

    Create a client-procurement supportservice bundle

    - Commodity

    management- Routine procurement

    Align delegatedauthorities with clientcapability

    Clients haveresponsibility forroutineprocurement

    Full cost recovery forroutine procurementsupport service

    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEYACTIVITIES

    BENEFITSSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    Focus Contractingservice on addedvalue service

    - Enterprise- Complex- Standard

    Implementclassification ofprocurement basedon Dynamic BaselineModel

    Create a client-procurement supportservice bundle

    - Commodity

    management- Routine procurement

    Align delegatedauthorities with clientcapability

    Clients haveresponsibility forroutineprocurement

    Full cost recovery forroutine procurementsupport service

    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEYACTIVITIES

    o A common reference forprocurement across the GC

    o Client focus is on lower dollar androutine procurements, where timeto delivery is important

    o PWGSC focus is on highercomplexity and risk, where weprovide key added value

    o For clients who do not havecapacity for routine procurement, asupport service will be in place

    o Full cost recovery for work we dounder the routine procurementsupport service.

    Procurement To-beSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    AcquisitionsStewardship

    Contracting- Enterprise

    - Complex

    - Standard

    Procurement support- Commodity management

    - Routine procurement

    Expert services

    Staff

    Instruments

    IT toolsExpandeddelegation ofauthority

    Data standards &reporting

    Suppliers- goods & services

    GC depts &Agencies- Routine procurement

    Treasury Board

    IT Service Branch

    CommodityClassification

    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEYACTIVITIES

    Appropriations

    Fees

    Routine procurement

    Procurement As-isSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEY

    ACTIVITIES

    Suppliers- goods & services

    OGDs- own authority- delegated authority

    Treasury Board

    IT Service Branch

    Staff

    Instruments

    IT tools

    CommodityClassification

    Authorities

    Data

    Staff

    Inter-departmental

    committeesAccount executives

    Events

    1-800 service

    Government ofCanada

    OGDsOthergovernments

    SMEs

    AcquisitionsStewardship

    Contracting- Specialized- Complex- Standard- Custom- Common- Unique- Low-dollar value- Routine

    Commodity

    Expert Services

    Create & administer contracts &instruments

    Advise clients

    Analyse data and trends

    Marketing & communications

    Training

    Vendor registration

    Operations staff

    Phone, fax, e-mail

    IT tools and web sites

    Electronic interfaces

    E-tenderingCanadian Commercial Corp.

    Appropriations

    Fees

    Salary and O&M

    IT transfer

    IT maintenance & development

    Procurement To-beSERVICES RELATIONSHIPS CLIENTSKEY

    RESOURCESKEY

    PARTNER

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    AcquisitionsStewardship

    Contracting- Enterprise

    - Complex

    - Standard

    Procurement support- Commodity management

    - Routine procurement

    Expert services

    Suppliers- goods & services

    GC depts &Agencies- Routine procurement

    Treasury Board

    IT Service Branch

    CommodityClassification

    Government ofCanada

    GC Depts &Agencies

    Othergovernments

    SMEs

    Staff

    Inter-departmentalcommittees

    Account executivesEvents

    Support centres

    Bi-Annual Conference

    Communities ofPractice

    Create & administer contracts &instruments

    Advise clients

    Analyse data and trends

    Marketing & communications

    Training

    Vendor registration

    Information sharing (communities)

    Operations staff

    Phone, fax, e-mail

    Acquisitions portal

    E-bidding

    Canadian Commercial Corp.

    Appropriations

    Fees

    Routine procurement

    Salary and O&M

    IT transfer

    IT maintenance & development

    Support centres

    CHANNELS

    REVENUE STREAMSCOST CENTRES

    RESOURCESPARTNER

    KEY

    ACTIVITIES

    Staff

    Optimizedinstruments andIT tools

    Expandeddelegation ofauthority

    Data standards &reporting

    Shortcomings?

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    Shortcomings?

    Business Model Canvas doesnt elicit whichstrategic decisions need to be made about the

    business

    Business Model Canvas doesnt account forindustry dynamics

    Does not deal with risk and uncertainty

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

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    Hierarchy of Business Model Domain

    P i

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    Perspectives

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Hierarchy of Business Model DomainPerspectives

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    Perspectives

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Strategic business decisionsin each domain

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    in each domain

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Strategic business decisionsin each domain

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    in each domain

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Industry Systems Dynamics

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    y y y

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Source: Doug Reid, SFI OCAD 2010

    Industry Systems Dynamics

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    y y y

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Source: Doug Reid, SFI OCAD 2010

    Mapping

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    Mapping

    Industry

    SystemDynamics

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Source: Doug Reid,

    SFI OCAD 2010

    System Dynamics Simulations

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    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Source: Doug Reid, SFI

    OCAD 2010

    Simulations and Policy Decisions

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    y

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Source: Doug Reid, SFI OCAD 2010

    Eight generic approaches to

    C ti it & I ti

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    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Creativity & Innovation

    Accident, chance, serendipity> too random Analysis, number-crunching >incremental improvements

    Brainstorming or Think out of the box >No structure> low hitrate for radical ideas- 4.5%

    Games & Puzzles > Warm-up; Practice but not practical Mentors, hang around creative people > random

    Linear, step-by-step formula approach >easy for trainers toteach, but not the way the brain works

    Direct deliberate teaching & use of thinking (cognitive) skillsjust like we teach +, -, x. /, in math > most efficient & effective

    Parallel Thinking approach i.e. Six Hats

    Creative/Cognitive Thinking skills for

    design

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    design

    Real life examples

    Designing a new tennis racket

    Designing a new concept for a plate

    Designing an new health care business model

    Opportunity Clinic Smart Economy 416-819-9667

    Example of Concept Challenge

    C d J&J M N l L b G l h

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    Opportunity Clinic Smart Economy 416-819-9667

    Case study: J&J-McNeal Labs; Guelph

    What do we take

    for granted?

    Provocation

    Stepping Stone

    Opportunity Idea

    Concept or Solution

    People do

    not pay

    attention to

    expiry dates

    onmedication

    Escape

    Bottle pays

    Attention

    Label Changes

    color

    Bottle Changes

    color

    Need for QC?

    Example of Concept Challenge

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    Opportunity Clinic Smart Economy 416-819-9667

    p p g

    What do we take

    for granted?

    Provocation

    Stepping Stone

    Opportunity Idea

    Concept or Solution

    People do

    not pay

    attention to

    expiry dates

    onmedication

    Reversal

    Expiry date pays

    attention to people

    Color-coded

    Exp Date

    Industry Wide

    Std

    SensorsSmart Meds

    Cabinet

    Example of Concept Challenge

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    Opportunity Clinic Smart Economy 416-819-9667

    p p g

    What do we take

    for granted?

    Provocation

    Stepping Stone

    Opportunity Idea

    Concept or Solution

    People do

    not pay

    attention to

    expiry dates

    onmedication

    Distortion

    People encouraged

    to pay attention

    to exp dates

    Contest

    DisposalSend in/drop off

    win

    Example of Concept Challenge

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    Opportunity Clinic Smart Economy 416-819-9667

    p p g

    What do we take

    for granted?

    Provocation

    Stepping Stone

    Opportunity Idea

    Concept or Solution

    People do

    not pay

    attention to

    expiry dates

    onmedication

    Exaggeration

    Exp date size of

    city hall clock

    Phone Alert

    Reminder Service

    Package

    Beeps

    New Promotion

    vehicle?

    noticeable

    Example of Concept Challenge

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    Opportunity Clinic Smart Economy 416-819-9667

    What do we take

    for granted?

    Provocation

    Stepping Stone

    Opportunity Idea

    Concept or Solution

    People do

    not pay

    attention to

    expiry dates

    onmedication

    Wishful thinking

    Wouldnt it be nice

    if meds pay attentionto own exp dates

    Meds change

    Color at 60%

    potency

    Meds

    self-destruct

    Classic Strategy and Unknowns

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    Walter Derzko * The Opportunity Clinic * Smart Economy * 416-819-9667

    Strategy is about making decision, choices Classic decision theory (French 1988)

    distinguishes between 3 sets of conditions

    Decision-making under certaintyDecision-making under risk

    Decision-making under uncertainty

    Many people incorrectly use the 2 terms (risk& uncertainty) interchangeably

    Classic Strategy and Unknowns

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    Walter Derzko * The Opportunity Clinic * Smart Economy * 416-819-9667

    Classic decision theory (French 1988) distinguishes

    between 3 sets of conditionsDecision-making under certaintyDecision-making under riskDecision-making under uncertainty

    Decision-making under deep/severe uncertainty Decision-making under ambiguity Decision-making under equivocality Decision-making under complexity

    Decision-making under dichotomy Decision-making under anomaly, contradiction orparadox

    Decision-making under info glut

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    Walter Derzko * The Opportunity Clinic * Smart Economy * 416-819-9667

    AmbiguityEquivocality Uncertainty

    Complexity

    No

    definition

    Multiple

    Definitions

    One definition,

    with some

    confidence or

    predictability

    One definition,

    With certainty

    But with many

    Related elements

    Information /Knowledge Matrix

    from the Opportunity Clinic

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    Walter Derzko * The Opportunity Clinic * Smart Economy * 416-819-9667

    from the Opportunity Clinic

    Lack of..

    Variety of../

    Diversity of

    Information Knowledge

    Uncertainty Ambiguity

    Complexity Equivocality

    Acquire

    Restrict

    Analysis Interpretation

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    Opportunity Clinic Smart Economy 416-819-9667

    Unknowns?

    Uncertainty?

    Ambiguity?

    Dichotomy?

    Complexity?

    Contradiction.

    Anomaly or Paradox?

    Equivocality?

    Info glut?

    Sense-making Framework

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    Opportunity Clinic Smart Economy 416-819-9667

    Knowledge ProblemIndetermination

    Strategy/tactics/Cognitive skills toaddress problem

    Tools methods toaddress problem

    1.0 Ambiguity

    ( lack of any framework),

    No Definitions

    1.0 Interpret, Classify,Clarify; assemble

    diverse expert networks;face-2-face; asking theright questions, keyissues ? keyuncertainties? divergentfollowed by convergent

    thinking, lateral thinking;

    re-frame, enact,hypothesize, test

    1.0

    2x2 matrix or multi

    scenario building,contradiction maps,create novel frameworks,system dynamicsmodeling, tech road-maps, 6 thinking hats,viable systems modelingVSM,

    Sense-making Framework

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    Opportunity Clinic Smart Economy 416-

    819-9667

    Knowledge ProblemIndetermination

    Strategy/tactics/Cognitive skills toaddress problem

    Tools methods toaddress problem

    2.0 Uncertainty ( lack ofdata or even which

    questions to ask to findthe information), OneDefinition with somecertainty or predictability

    2.0 Interpret, Classify,Certify, Verify:

    assemble broad flexiblenetworks, face-2-face,asking right questions,convergent thinking,lateral thinking; get info;infer, assume or

    predict, be flexible,buffer from critics

    2.0 gap analysis ,technology road-maps.

    generic technologyevolution maps, DSS,DBMS, tagging,folksonomies,taskonomy

    Real Applications?

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    Starting and Managing a Business in Challenging

    Economic Times

    by Walter Derzko

    The following five one to two day-long sessions

    are based on over 25 years of research from the

    Opportunity Clinic and the book Opportunity-45 scenarios to drive your business in

    challenging times by Walter Derzko

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Session 1-Dealing with Unknowns & Risks in your BusinessParticipants will explore and learn how to deal with the seven

    common types of unknowns facing every business (uncertainty,

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    yp g y ( y

    ambiguity, equivocality, complexity, dichotomy, anomaly/paradox

    and infoglut) and explore strategies and tactics with coping anddealing with each. Each participant will also map the 6 types of

    changes that exist in the external business environment and the

    likely effect on their business success.

    Session 2-Opportunity Recognition and spotting, discovering or

    designing emerging Opportunity Windows

    Challenging economic time and turbulence present both

    challenges/threats and unique one-in-a-life time opportunities for

    each business. This session will explore common opportunityscenarios that we can expect to see in the next one to three year

    and how the seize the resulting opportunity windows and lessen

    the possible threats of each

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    Session 3-Business Model makeover

    Business owners will learn how to evaluate their existing business

    models and fine tune and adapt them to changing threats and

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    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    models and fine tune and adapt them to changing threats and

    opportunities discovered in session one and two

    Session 4-Anticipatory Management

    Participants will explore 8 remote but possible wild card scenarios that

    could either wreck or rocket their business forward, depending on your

    mindset, anticipatory management prowess and preparatory skills

    Session 5 Creating a Business Playbook for challenging economic times

    Business owners will create their own flexible and customized Playbook

    of business strategic decisions, strategies and tactics based on the

    output of the first four sessions-risks and uncertainties, changes and

    business drivers, threats and opportunities, and wildcard mitigation

    tactics

    Recap

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    1) What one item did I find fascinating about smarttechnologies? Whats my one take-away idea?

    2) What one/two items/ideas can I apply in my

    business / workplace today?

    3) What item/idea do I find terrifying or frightening?

    4) What item/idea do I find interesting and would like

    more information on?

    Walter Derzko * The Opportunity Clinic * Smart Economy * Toronto * 416-819-9667

    The End-Part 3 of 3

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    Thank you for your attention Happy to answer any questions

    Visit the Smart Economy bloghttp://www.smarteconomy.typepad.com

    Watch for the upcoming books onOpportunities and smart technologies .

    Follow-ups; call Walter Derzko at 416-819-9667 or email

    [email protected] [email protected]

    http://www.smarteconomy.typepad.com/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.smarteconomy.typepad.com/