19
1 SPAIRE 7310 Miramar Road Suite 330 San Diego, CA 92126 [email protected] Cintia Clark | Marissa Garcia | Suzette De La Torre Ronald Cortez | Raul Hernandez Ochoa Management 460: Business Plan Development Dr. Ahsan San Diego State University May 5, 2015

SPAIRE Final Business Plan

Embed Size (px)

Citation preview

Page 1: SPAIRE Final Business Plan

1

SPAIRE

7310 Miramar Road Suite 330

San Diego, CA 92126

[email protected]

Cintia Clark | Marissa Garcia | Suzette De La Torre

Ronald Cortez | Raul Hernandez Ochoa

Management 460: Business Plan Development

Dr. Ahsan

San Diego State University

May 5, 2015

Page 2: SPAIRE Final Business Plan

2

TABLE OF CONTENTS

1. Executive Summary…………………………………………………………………….3

2. Company Description…………………………………………………………………..5

3. Feasibility Analysis……………………………………………………………………..6

4. Industry Analysis……………………………………………………………………….7

a) Porter’s Five Forces……………………………………………………………….7

b) Competitor Analysis………………………………………………………………9

c) Competitive Analysis Grid………………………………………………………..9

5. Market Analysis……………………………………………………………………….10

a) Service Value…………………………………………………………………….10

b) Market Segmentation & Target Market Selection……………………………….10

c) Target Market Size……………………………………………………………….10

6. Marketing…………………………………………………………………………..11-12

a) The Four Ps of Marketing…………………………………………………….11-12

b) Promotional Strategy…………………………………………………………11-12

7. Management…………………………………………………………………………...13

a) Co-Founders……………………………………………………………………...13

b) Ownership structure……………………………………………………………...13

8. Operations Plan………………………………………………………………………..14

a) Facility, location, equipment requirements………………………………………14

b) Non-managerial staffing…………………………………………………………14

c) Regulatory and other compliance issues…………………………………………14

9. Development Plan……………………………………………………………………..15

10. Schedule.………………………………………………………………………..……16

11. Critical Risks…………………………………………………………………………16

12. Financial Plan………………………………………………………………………...17

a) Start-up Funding…………………………………………………………………17

b) Use of Funds……………………………………………………………………..17

c) Break-Even Analysis…………………………………………………………….17

d) Projected Profits and Loss……………………………………………………….17

e) Projected Cash Flow……………………………………………………………..18

f) Projected Balance Sheet………………………………………………………….18

g) Business Ratios…………………………………………………………………..18

13. Proposed Offer……………………………………………………………………….19

Page 3: SPAIRE Final Business Plan

3

EXECUTIVE SUMMARY

SPAIRE was founded in 2015 and provides a marketing medium for businesses

and nonprofits to reach customers and volunteers through the synchronization of

volunteer opportunities and rewards. Our principal offices will be located at the San

Diego Innovation Center located in Mira Mesa, CA.

Business Service

The business model of SPAIRE is to sell subscription services to non-profits and

business (restaurants, coffee shops and bars). Non-profits will be charged $45 a month

for access to a network of volunteers and real time data of their volunteers and real time

data of their volunteers and $300 a month for businesses to have advertising space, get

more customers and get positive public relations. Presently, SPAIRE is in the early

prototyping stages with alpha testing done in late 2015. It competes against similar

services on the basis of differentiation. SPAIRE’s future plan is to incorporate new

businesses and non-profits as it looks to solidify its network and reach a nationwide

audience.

The Market

SPAIRE is focusing primarily on the millennial population in America. The total

millennial population makes over 74.8 million people in America and are expected to

grow to 81 million by the year 2036. To narrow our target user market, SPAIRE has

decided to focus on the younger millennial target segment, ages 18-24. SPAIRE has

specifically chosen these ages because this is the age where millennials are attending

school and have more time to volunteer.

Competition

SPAIRE competes directly with GiveGrab and VolunteerMatch. Alternatives to

our product include GoFundMe, Fundly, YouCaring. Our service differentiates itself

from the competition by offering rewards to users who volunteers and the app is free. The

competitive advantage lies in providing real time metrics to the non-profits and

businesses of SPAIRE’s users.

Risk/Opportunity

The greatest risk associated with the business today is compiling a good network

of attractive businesses where users can redeem their rewards. At the same time, SPAIRE

needs to group non-profits that millennials care about. Millennials are more willing to

donate when they feel connected to a cause. Furthermore, these businesses and nonprofits

need to believe SPAIRE will add value to their business operations for them to pay the

price asked to be part of SPAIRE’s network. Once these businesses and nonprofits are

integrated into the network, SPAIRE needs to perform on its end of the bargain by

providing them with customers and volunteers; an important factor in terms of the

retention of the businesses and nonprofits and thus the growth of SPAIRE. SPAIRE is

able to overcome these risks because management is well acquainted with industry

visionaries and notable business people. Our biggest recognized opportunities include the

Page 4: SPAIRE Final Business Plan

4

growing millennial population and how this generation values giving back and making a

difference in the world.

Management Team Chief Executive Officer, Raul Hernandez Ochoa, who founded SPAIRE in 2015,

leads the management team. Raul will graduate in May with a B.S. in Business

Administration Management from San Diego State University. Jessica Cho cofounded

SPAIRE with Raul. She will be graduating in May from UCSD with a B.S. in Psychology

and a minor in Computer Science. She has worked on various technological startups

specializing in user experience design.

Operations

SPAIRE’s office is located at the San Diego Innovation Center. All operations

will be performed in house. Current staff standing is at 2. This number will increase as

SPAIRE looks to integrate a financing and legal team. Further ahead, SPAIRE will look

to expand its customer relations and sales team over in order to retain the network of

businesses and nonprofits it has created.

Capital Requirements

SPAIRE will implement the bootstrapping method to its way of engaging in

business. It does not seek capital investments from angel investors. The company’s

startup capital will be subsidized through the founder’s personal savings along with

crowdfunding alternatives to KickStarter. At the time of incorporating the company

legally as an LLC, SPAIRE’s founders will agree on a dynamic equity split.

Financial Projections

The business plan includes a full set of pro forma income statements, balance

sheets, cash flows, and break-even projections (two years income statement, cash flows,

and balance sheets, and five years of sales projections that calculate gross profit/loss).

The company will work with steady gains based on realistic amount of sales gained from

businesses and nonprofits. SPAIRE’s projected financials has its gross profit reaching

overpassing the one million mark by the third year of operations. SPAIRE’s quick ratio

on year 1 will be 8.20 and it will decrease the following year to 6.80. In contrast,

SPAIRE’s debt ratio will increase from 12.16% to 14.68% in order to fund continue

operations.

Page 5: SPAIRE Final Business Plan

5

COMPANY DESCRIPTION

SPAIRE was founded on the mission of making a social good in the world.

SPAIRE can accomplish this for it is a platform that allows the next generation of

innovators, millennials, to be connected to volunteer opportunities in their local area and

gain access to exclusive rewards from local restaurants for their volunteer work. This is

done by utilizing geo location through the use of the app on phones and prompts users

with an alert giving the option to donate either time or money. In order to entice giving,

SPAIRE wants to partner with local restaurants and shops to give special coupons or

deals after completing their social good. Through the use of SPAIRE, this allows small

nonprofits to gain awareness and more volunteers via app notifications. SPAIRE allows

local restaurants to get more customers by promoting restaurant's deals and coupons that

can be “unlocked” by volunteering.

SPAIRE differentiates itself from the competition by offering rewards to users

who volunteers. The competitive advantage lies in providing real time metrics to the non-

profits and businesses of SPAIRE’s users. Other businesses do provide metrics but not in

real time. SPAIRE will only charge the businesses and nonprofits while other services

charge the users a fee to be part of a volunteer network. This service will serve the

millennial generation ages 18 through 24. SPAIRE wants to exploit this segment of the

market because they have more leisure to volunteer and are tech savvy, making SPAIRE

a convenience to this generation that is connected to technology and more than often have

the desire to help out in anyway possible to fulfill their need of making a difference in the

world.

Page 6: SPAIRE Final Business Plan

6

FEASIBILITY ANALYSIS

SPAIRE is a feasible business but such success hinges on how well SPAIRE is

able to compile a solid pool of businesses that are not only attractive, but are

establishments frequently visited by users so they can redeem their reward. SPAIRE

needs to be highly well marketed in order to reach millennials. They are SPAIRE’s target

users and needed for the company to be successful. Another area of uncertainty is the

financial feasibility of the service. Further assessment of how much SPAIRE will charge

nonprofits and businesses will allow the organizational team to appropriately measure the

amount of sales, customers needed, and amount of business to have a clear picture of the

potential profits generated by offering this service.

Research concerning San Diego demographics of millenials makes SPAIRE’s

industry/market feasible. With the help of technology and being located in a

technological hub, San Diego is an ideal city to test SPAIRE. A list of business and

nonprofits needs to be compiled. Furthermore, SPAIRE is a marketing medium for local

businesses and nonprofits to gain exposure. The organizational feasibility of SPAIRE is a

secure with a team that believes. Guy Kawasaki, author of The Art of the Start, suggests

that while relevant educational background and industry experience bolsters a company’s

credibility, it doesn’t mean anything if they do not believe that what you are selling can

change the world. SPAIRE has a solid team but can integrate a member with financial

expertise, as SPAIRE does not want to fall in debt.

SPAIRE is feasible, but a strong foundation will be needed for it to grow.

SPAIRE’s success hinges on three components: the user, the business, and the nonprofits.

One can not be missing from the equation as for all three are needed for SPAIRE to

function. While this is a daunting revelation, it can be accomplished through a lot of work

and networking.

Page 7: SPAIRE Final Business Plan

7

INDUSTRY ANALYSIS

Marketing consultants provide operating advice and assistance to businesses and

other organizations on marketing issues, such as developing marketing objectives and

policies, sales forecasting, new product development and pricing, licensing and

franchising planning, and marketing planning and strategies.

PORTER’S FIVE FORCES

A. THREAT OF POTENTIAL ENTRANTS

A. As the rate of technological change continues to outpace the ability of companies

to evolve to new media landscapes over the next five years, customers will

engage with companies and purchase products and services using an ever-

expanding number of new devices. As a result, companies will continue to search

for new ways to reach customers through digital channels. Marketing consultants

will be called upon to provide technical advice and strategies for rolling out new

products and services and targeting new audiences through online advertising and

app technology. B. The Marketing Consulting industry faces competition from a variety of other

consulting firms that may also be able to tailor client solutions. The Management

Consulting industry can often provide marketing advice in conjunction with

strategy services, while the IT Consulting industry can provide advice regarding

digital marketing and planning.

B. THREAT OF SUBSTITUTES A. Management Consulting Management consultants advise businesses,

nonprofits, and public-sector agencies in different areas including organizational

design, human resources, corporate strategy, marketing and sales. Management

consultants advise within a wide range of industries and does not focus

particularly or specialize in marketing. There are over 40 management consulting

firms in the San Diego area, according to ConsultingCase101.com.

B. Advertising Agencies Advertising agencies create advertising campaigns and

place the ads in periodicals, newspapers, radio, TV and other media. Ad agencies

provide advice, creative services, account management, production of advertising

material and media planning and buying. This industry is changing greatly with

the plethora of new media channels and therefore is not solely focused on app

advertising. There are many advertising agencies in San Diego.

C. Public Relations Firms Public relations (PR) agencies manage the

communications between an organization and the public to promote favorable

relationships and portray a desire image. PR campaigns aim for exposure through

public interest and news coverage, rather than paid advertisements, to give their

message third-party legitimacy.

D. Market Research Companies in this industry systematically gather, record,

tabulate and present marketing and public opinion data. Industry does not

actually advertise or market for businesses. According to GreenBook.com, there

are 13 marketing research firms located in San Diego.

C. BARGAINING POWER OF BUYERS

Page 8: SPAIRE Final Business Plan

8

A. Businesses and nonprofits can seek other less costly mediums to promote

themselves and may opt not to be part of SPAIRE if they don’t believe SPAIRE

can provide value to them.

D. BARGAINING POWER OF SUPPLIERS A. Smartphone App Developers This industry develops and publishes

applications for smartphones and mobile devices. Apps are typically sold in a

special "app store" that can be accessed through the device.

B. The IT Consulting Industry It includes firms that provide the following

services to client companies: writing, testing and supporting custom software;

planning and designing integrated hardware, software and communication

infrastructure; and on-site management of computer systems and data processing

facilities. This industry excludes packaged software publishers and off-site data

processing and hosting services.

E. Social Forces and Technological Factors Impacting Industry Changes:

A. Mobile Internet Usage By 2016, the number of mobile devices is expected to

surpass the world’s population–an 18-fold increase between 2011 and 2016

(Cisco). According to Borrell.com, by 2016, 88% of advertising will be delivered

on a mobile device and according to a poll in 2013 by AT&T Small Business

Technology, 66% of small business are maintaining or increasing spend on

digital marketing. While only 25% of small businesses know how to create a

mobile optimized website, there will be an increase in demand for marketing

consultants.

B. Digital Marketing Tremendous consumer growth, numerous new services and

extremely effective targeting make mobile marketing a key area of growth. Local

mobile ad spend is going to grow from $800m to $18b by 2016 – BIA Kelsey.

According to Borrell Associates in 2012, mobile coupons get 10 times the

redemption rate of traditional coupons and mobile ads get 3x the clicks. The

number of average number of coupons that are redeemed is expected to continue

to increase.

C. Civic Engagement and Social Media The Internet continues to grow as an

integral part of everyday civic life, with Millennials leading the way, and

Generation X and Baby Boomers close behind. Volunteering and community

service rates are much higher than those in the 1970s and '80s for Millennials.

Civic involvement has steadily increased as this generation has grown older; the

national volunteer rate actually reached a five-year high in 2012. New

technologies, like mobile apps and social media, are making getting involved fun,

relevant and accessible to Millennials. This generation leads the country in the

civic use of social media. According to a Pew Study on Civic Engagement in the

Digital Age, 48 percent of 18-to-29 year olds decide to learn more about political

or social issues because of what they read on social networking sites and 57

percent engage in political activity on social networking sites and nowhere else.

As more and more Americans dedicate more of their time to digital

communications, community leaders will need to find new ways to fill

community needs using online technology.

Page 9: SPAIRE Final Business Plan

9

COMPETITOR ANALYSIS

SPAIRE’s biggest competitor is GiveGab. They are a new startup and they offer a

social media platform where users can get connected to local volunteer opportunities

based on their interest and connect with people and share experiences. Yelp also

competes for the local advertising space. They charge a large $350 per 500 impressions

(ad show to users). They leverage their large user base, over 100 million, to attract

businesses. Finally, Waze is a competitor that users geo location to route users to nearby

offers/deals and advertisements.

COMPETITIVE ANALYSIS GRID

Page 10: SPAIRE Final Business Plan

10

MARKET ANALYSIS

SPAIRE is focusing primarily on the millennial population in America. The total

millennial population makes over 74.8 million people in America and are expected to

grow to 81 million by the year 2036. To narrow the target user market, SPAIRE decided

to focus on the younger millennial target segment, ages 18-24. SPAIRE specifically

choose these ages because this is the epoch when millennials are attending school and

have more time to volunteer.

SERVICE VALUE

Millennials are currently devoting volunteer times for causes they care about.

From our initial customer interviews, millennials find ways to promote and volunteer for

issues or causes they care about. They also do not have a lot of discretionary income.

That is why having a combination of deals and coupons integrated in the app and service

will appeal to this market. Millennials will gain access to unique volunteer experiences in

their area as well as exclusive deals.

MARKET SEGMENTATION & TARGET MARKET SELECTION

SPAIRE’s target market are millennials ages 18-24; college students not yet working

professionally.

TARGET MARKET SIZE 74.8 Million

a. Geographic

a. United States

a. Major cities with millennials: San Francisco, New York City, Washington

DC, San Diego, Los Angeles, Houston, Austin, Chicago

c. Demographic: 74.8 Million in US, to grow at 1.08%

Page 11: SPAIRE Final Business Plan

11

MARKETING

When segmenting SPAIRE into a market, SPAIRE looks at the other firms in our

industry. Since SPAIRE is trying to connect non-profits and restaurants with volunteers, a

niche market that hasn’t yet been addressed, thus resulting in less competition. These are

similarities between the customers SPAIRE serves in relation to connecting volunteers

with non-profits and websites such as VolunteerMatch.org. When looking at the

customers served, prior websites that serve to connect volunteers and opportunities fall in

the same market, but none up until this point are further connecting volunteers with a

reward system via bars, coffee shops and restaurants.

As a result of this niche segment, SPAIRE’s target market is specialized to

individuals who are interested in volunteering and getting a small reward in return.

SPAIRE wants to connect young adults, i.e. college students, who may not have the

financial means to give monetary donations to non-profits and instead want to give their

time. This market has a lot of power and opportunity as a whole and SPAIRE plans on

connecting and engaging this target market.

SPAIRE plans on establishing a position in a new market that does not yet have

many players. SPAIRE’s position will be to connect those that need help finding

opportunities. SPAIRE has not yet created a tagline but have been toying with a few

different options such as “Connecting today’s volunteers with more”. Our position will

be amongst many established volunteer services but SPAIRE will add the specification of

offering rewards for helping the community.

SPAIRE focuses on highlighting the benefits it offers our members. Unlike other

companies, SPAIRE gives the added benefit of getting a small stipend for volunteering

your time. SPAIRE does this by partnering with bars, restaurants, cafes and coffee shops

that care about social responsibility. The benefit SPAIRE offers is that students and

young adults who already care about helping out society will in return be rewarded with a

small discount at their local partner company of choice.

SPAIRE’s brand is going to be known as a brand of trust that empowers young

adults. SPAIRE’s brand is going to be recognizable from our logo, market position and

website. When volunteering is talked about in the future post-SPAIRE, SPAIRE wants to

be the “Google” of the volunteer world. Ideally, when members of the community are

Page 12: SPAIRE Final Business Plan

12

looking for volunteer opportunities, the firm wants them to “SPAIRE” it; the company

wants SPAIRE to be its own verb, which is what happens when a company is extremely

well branded. When SPAIRE establishes its brand, it will be launching with the help of

already established brands that it will partner with. For example, Oggi’s on SDSU’s

campus has already agreed to partner with SPAIRE. This not only gives us an incentive

for our current members, but it also will pull in the Oggi’s clientele base. This same

technique will be used to establish SPAIRE with various non-profits and food/beverage

industry locations.

When looking at the Four P’s of marketing, there is a lot to consider. SPAIRE is

the only service like its kind that will match volunteers with a small reward. The price is

unbeatable for its users; its cost for volunteers is nothing and allows them to gain so

much more. From a corporate and non-profit standpoint, the price is minimal and has a

huge return on interest. For the non-profit companies that are hosting their volunteer

events, not only will it make its events easily accessible to their current volunteers, but it

will also open up their network to a much larger pool of volunteers who may not have

otherwise known of the non-profit. The non-profit access cost is extremely low, with a

cost of only $45 per month to list all open volunteer events. The business (restaurants,

coffee shops and bars) have a slightly higher cost of $300 per month; this cost includes

advertising space, positive positioning, public relations opportunities and lastly and most

importantly, a network of potential customers. SPAIRE will offer promotions that our

users can take advantage of; connecting the non-profit volunteer time with a discounted

rate from our business locations as a reward for giving back to the community. Aside

from word of mouth and store promotions, SPAIRE plans to take advantage of social

media, Google AdWords and AdSense. By purchasing a few key AdWords on Google,

our market reach will expand countlessly with a smaller cost. Aside from Google

AdWords, SPAIRE plans on building up our social media presence. SPAIRE will be

implementing Twitter, Instagram, Facebook. Google+, and Tumblr. SPAIRE will also

reach out to bloggers who have a large following that blog on related topics. These

bloggers are followed by thousands of readers and can connect SPAIRE with a market

that it may not be able to reach on its own. Lastly, the beauty of SPAIRE’s “place” is that

it is a mobile and web application that allows its users to access its services from any

location. Along with the ability to use our service from any location, SPAIRE will also

have the added benefit of having multiple reward centers. Since our reward centers are

given through businesses with a wide geographic scope, our customers are not limited to

a set location.

SPAIRE will launch in San Diego where it will begin to build its customer base.

Once SPAIRE has saturated the San Diego market it can continue to expand upward

throughout the rest of California. Once SPAIRE has a basis of volunteers, SPAIRE will

implement a user retention program to incentivize its volunteers to come back to its

service. Finally, SPAIRE will continue to expand across the nation. This will be done,

like stated before, using Google AdWords and AdSense as well as advertising on

Facebook and through bloggers. They key aspect of SPAIRE is creating a customer base

that will motivate non-profits and businesses alike to join our mission.

Page 13: SPAIRE Final Business Plan

13

MANAGEMENT

The CEO and cofounder of SPAIRE is Raul Hernandez Ochoa, a San Diego State

University student who will graduate in May with a B.S. in Business Administration

Management. Raul has experience in business development, client relationship building

and team leading. He is a creative person, passionate about contributing efforts into

projects that create and impact for the company as well as the community. As a Lavin

Entrepreneur Fellow, Raul has contributed to three projects and has earned the Larry and

Madeline Petersen Endowed Scholarship in Entrepreneurship. He has participated in

SDSU’s Venture Start competition with much appraisal from panel of judges in terms of

where the company is heading. Raul is the adequate leader for propelling SPAIRE to

success.

Jessica Cho is a graduating senior with a B.S. in Psychology and a minor in

Computer Science from UCSD. She has worked on the following technological startups

specializing in user experience design: Aira.IO – Visual Interpreter for the Blind and

SpatialVis. She has a passion for Human-Computer Interaction and has experience in

applied research, interaction design, and programming. Jessica is developing her skills in

different backend languages as well as HMTL/CSS/JS. She hopes to integrate her skills

in human-centered design and technology to build impactful products.

At the time of incorporating the company legally as an LLC, SPAIRE’s founders

will agree on a dynamic equity split.

Page 14: SPAIRE Final Business Plan

14

OPERATIONS PLAN

SPAIRE’s will be perfectly situated in Mira Mesa, California; a city a couple of minutes

away from San Diego. Based on The Atlantic article titled “The Subway that connects

two continents”:

“San Diego is the 17th largest city in America, yet it leads the world in

biotechnology, clean technology, sports innovation, defense technology and

telecommunications, and according to Brookings, it is the 3rd most patent-intense

region in the world. That is because policymakers, businesses and educators in

San Diego are working collaboratively to create a thriving innovation ecosystem,

comprised of some of the world’s smartest companies, a talented and loyal

workforce, top-tier universities and easy access to international markets. San

Diego’s world-class universities and research centers foster a talented workforce,

attract top academicians, and produce research that powers numerous paradigm-

shifting, life-saving technologies.” - February 2015

SPAIRE will have a suite at the San Diego Innovation Center. There it will house clerical

equipment needed for SPAIRE to operate (telephones, copy machine, computer, etc.).

The cofounders will not take salary and other members who will be added to the team

will also not be taking salary during the first year. In due time, SPAIRE will have to work

with legal advisors to work out regulatory and other compliance issues that might come

about with the app and contracts with businesses and

Page 15: SPAIRE Final Business Plan

15

DEVELOPMENT PLAN

SPAIRE will develop its business model by setting milestones that will bolster the

following key aspects of the company: technology, sales, marketing, and human capital.

PHASE I (2015-2016) Software & Model Creation

By late 2015, SPAIRE will have an app ready for alpha testing. In tandem with

the development of the app, SPAIRE will make progress on the system’s development

and network development (businesses and non-profits). On the sales aspect of business it

will model its price competitiveness and financial plans for the next phase of expansion.

There will be heavy marketing efforts to launch SPAIRE. The current management team

of two will add an additional member and will specialize in app development.

PHASE II (2017-2018) Subscription Sales

The creation of a standardized system of client accounts will help SPAIRE keep it

network organized and enhance efficiency. Advertising space will be sold as SPAIRE

begins to attain businesses and non-profits. Once the network has compiled enough

business and non-profit portfolios, we will implement a retention program for them to

remain with SPAIRE and thus allow it to grow. A financing team will be added to the

management team to ensure the company does not fall in serious debt and legal team will

also be added to advice and formulate contracts with growing SPAIRE network.

PHASE III (2019-2020) Market Expansion

Reinvesting the profits earned in previous years will allow for SPAIRE to invest in the

creation of a responsive innovation system and also overall system upgrades which

involve security measures. Expansion throughout the United States is a milestone

SPAIRE has to reach during this time. This will involve a nationwide marketing

campaign that will be supported by an expanding retention team and sales force.

Page 16: SPAIRE Final Business Plan

16

SCHEDULE

CRITICAL RISKS

A major risk for the success of SPAIRE is compiling a good network of attractive

businesses where users can redeem their rewards. What if these business and nonprofits

do not believe in SPAIRE’s mission or do not see the value provided by SPAIRE? These

are crucial factors whose impact needs to be assessed. Our financial projections and

development strategy hinge on the basis that these businesses and non-profits will gladly

pay the subscription fee to become part of a growing network. To mitigate this risk,

SPAIRE needs to train itself with a highly persuasive sales pitch. There will be no

problem in obtaining users for most of the millennials 18-24 where responsive to

SPAIRE and wanted to download the app but the businesses in particular need to believe

that by being part of SPAIRE, they can make a small but substantial contribution in

making a change in the world the change in the world. If millennials were riled to be part

of SPAIRE, so will the businesses. Retaining these businesses and nonprofits for the long

run will be a difficult task. SPAIRE needs to continually remind them that what they are

doing is making an impact. They are needed for when SPAIRE expands to a national

level, such event will serve as evidence that they are making a change in the world.

SPAIRE needs to make them know that SPAIRE’s national reach was all began with

them believing in their mission. It is a powerful and motivational tactic to retain those

involved in SPAIRE’s network.

Page 17: SPAIRE Final Business Plan

17

FINANCIAL PLAN

SPAIRE’s financial plan is based on receiving funds via crowdfunding platforms

to begin developing and maintaining our application and creating secure databases for our

clients. SPAIRE will achieve profitability during the second half of the its first year and

will continue to grow at a projected 40% rate. This rate accounts for signing on only 20

new clients every month.

[Please see Appendix A & B]

Start-up Funding The startup-up funding will be provided as follows: an initial investment from

SPAIRE’s founders of five thousand dollars. SPAIRE assumes that the founding team

plus its first hire are willing to take pay cuts and be compensated with equity. SPAIRE

will use a dynamic equity split that will allocate a fair and accurate amount of each

employee’s contribution to the team.

[For a full list of assumptions, please refer to Appendix D]

Use of Funds SPAIRE estimates that it will require roughly $35,000 to begin its first year of

operations. The main uses for these funds include rent for office space, legal business

forming fees as well as any miscellaneous legal fees, server and development tools, and

marketing. SPAIRE plans to keep ten thousand dollars of working capital to maintain

cash flows positive and for any emergency. However this ten thousand dollar working

capital is not critical, it will alleviate SPAIRE from going out of business due to lack of

cash.

[Please see Appendix C]

Break-even Analysis Due to the nature of our monthly subscription business model, one non profit

client amounts to $540 of sales a year while restaurants, bars and coffee shops equate to

$3600 of sales a year. At these price points, if SPAIRE were to not sign on any business

clients, it will have to sign on 65 nonprofit clients within the first year to break even. On

the other hand, if SPAIRE were to only sign on business clients for the first year, it would

only have to enroll 10 clients for the year to break even.

[Please see Appendix E]

Projected Profits and Loss SPAIRE plans to sign on a total of 60 non-profits and 180 businesses within its

first year. With a yearly goal of maintaining existing accounts and acquiring new

accounts at a 40% rate, SPAIRE projects to reach million dollar revenues by the end of

its third year. As revenues grow SPAIRE plans to take on more salary expenses to pay its

staff. With a bootstrap mentality, SPAIRE will not pay the founding members full market

rate salary within the first five years. However SPAIRE does expect to pay any new hires

in cash in year three, SPAIRE’s working capital and return on sales.

[Please see Appendix A & E]

Page 18: SPAIRE Final Business Plan

18

Projected Cash Flow SPAIRE plans to pay its first year expenses from the seed capital from the founders as

well as the startup capital from the crowdfunding campaign. All expenses are expected to

be paid in cash as SPAIRE seeks to taking on debt in its first years of operation.

[Please see Appendix A]

Projected Balance Sheet As SPAIRE expects to gain momentum in its first years and finance the business

with debt, it owns 100% equity. Such leverage will allow SPAIRE to grow organically

and incentivize key hires with stock options and less salary as the business begins to

grow.

[Please see Appendix A]

Business Ratios After the first year of operations, SPAIRE expects to have more than half a

million in working capital. With its high return on sale percentage and low liabilities,

SPAIRE will be in a strong position for any outside investments, if needed. All revenues

are expected to be reinvested into the business to grow into a strong second year. With

higher projected revenues, SPAIRE is expected to have a working capital of a 1.3

million. SPAIRE will then be in a strong position to continue to grow for the coming

years.

[Please see Appendix A]

Page 19: SPAIRE Final Business Plan

19

PROPOSED OFFER

SPAIRE is currently not looking for an offer. When SPAIRE generates leverage

through profits around Year 3, this will be an adequate time to negotiate private equity

terms with outside investors, if need be. Once SPAIRE generates leverage through profits

around Year 3, the firm will be in contact with interested parties of acquiring SPAIRE at

the time cofounders feel ready to move on to a new business endeavor.