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721-1011-000 Rev: A December 2016

Spectralink VIEW Certified Configuration Guide

Aerohive Networks Aerohive Access Point AP230

Spectralink VIEW Certified Configuration Guide: Aerohive Networks

721-1011-000_A.docx December 2016 2

Copyright Notice

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and marks associated with Spectralink’s products are trademarks and/or service marks of Spectralink

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written permission of Spectralink.

All rights reserved under the International and pan-American Copyright Conventions. No part of this

manual, or the software described herein, may be reproduced or transmitted in any form or by any

means, or translated into another language or format, in whole or in part, without the express written

permission of Spectralink Corporation.

Do not remove (or allow any third party to remove) any product identification, copyright or other notices.

Notice

Spectralink Corporation has prepared this document for use by Spectralink personnel and customers.

The drawings and specifications contained herein are the property of Spectralink and shall be neither

reproduced in whole or in part without the prior written approval of Spectralink, nor be implied to grant any

license to make, use, or sell equipment manufactured in accordance herewith.

Spectralink reserves the right to make changes in specifications and other information contained in this

document without prior notice, and the reader should in all cases consult Spectralink to determine

whether any such changes have been made.

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INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, RESPONSE-TIME

PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF PRODUCTS DESCRIBED

HEREIN SHALL BE DEEMED TO BE A WARRANTY BY SPECTRALINK FOR ANY PURPOSE, OR

GIVE RISE TO ANY LIABILITY OF SPECTRALINK WHATSOEVER.

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+1 800-775-5330 +45 7560 2850 +44 (0) 20 3284 1536

Spectralink Corporation Spectralink Europe ApS Spectralink Europe UK

2560 55th Street Bygholm Soepark 21 E Stuen 329 Bracknell, Doncastle Road

Boulder, CO 80301 8700 Horsens Bracknell, Berkshire, RG12 8PE

USA Denmark United Kingdom

[email protected] [email protected] [email protected]

mailto:[email protected]

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Contents

Chapter 1: Introduction ....................................................... 4

Certified Product Summary .............................................................................................. 4

Known Limitations ............................................................................................................ 5

Spectralink References .................................................................................................... 5

Support Documents ..................................................................................................... 6

White Papers ............................................................................................................... 6

Product Support ............................................................................................................... 7

Chapter 2: Overview ........................................................... 8

Network Topology............................................................................................................. 8

Chapter 3: Initial Administrative Setup, HiveManager Initialization . 9

Login to Hive Manager, Enter Entitlement Keys, and Initialize Administrative Settings

...................................................................................................................................... 9

Upgrade HiveManager to the Latest Version .................................................................12

Chapter 4: AP Install .......................................................... 13

Import the APs into Managed Devices ...........................................................................13

Upgrade AP Firmware .....................................................................................................16

Chapter 5: Configure Network Settings ................................... 18

Define an External Radius Server ...................................................................................18

Define Network Configuration.........................................................................................20

Configure Network Policy ............................................................................................20

Configure Interfaces and User Access ........................................................................21

Configure and Update Devices ....................................................................................30

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Chapter 1: Introduction

Spectralink’s Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is

designed to ensure interoperability and high performance between PIVOT™ by Spectralink®

(87-Series) and 84-Series Wireless Telephones and WLAN infrastructure products.

The products listed below have been tested in Spectralink’s lab and have passed VIEW

Certification.

Certified Product Summary

Manufacturer: Aerohive Networks, Inc. http://www.aerohive.com/

Certified products: Controlled by

HiveManager Enterprise

AP:

230

AP Radio(s): 2.4 GHz (802.11b/g/n), 5 GHz (802.11a/n/ac)

Security: None, WPA2-PSK, WPA2-Enterprise (EAP-FAST, EAP-TLS, and PEAPv0/MSCHAPv2) with OKC

QoS: Wi-Fi Standard for Spectralink PIVOT, 8440/8441/8450/8452/8453

Network topology: Switched Ethernet (recommended)

AP and WLC software versions approved:

HiveManager Enterprise 6.8r6 with AP 230 7.1r1

Handset* models tested: PIVOT

Handset radio mode: 802.11b/g and 802.11bgn 802.11a & 802.11an

Meets VIEW minimum call capacity per AP**:

8 10

Handset models tested: Spectralink 8440/8441/8450/8452/8453 Wireless Telephone

Handset radio mode: 802.11b/g & 802.11bgn 802.11a & 802.11an

Meets VIEW minimum call capacity per AP**:

8 10

*Spectralink handset models and their OEM derivatives are verified compatible with the WLAN hardware

and software identified in the table. Throughout the remainder of this document they will be referred to

collectively as “Spectralink Wireless Telephones”, “phones” or “handsets”.

** Maximum calls tested per the VIEW Certification Test Plan. The certified product may actually support

a higher number of maximum calls

http://www.aerohive.com/


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Known Limitations

Multicast background data causes heavy audio drop in phone calls. This also means

that Push-to-talk is not supported by the Aerohive infrastructure.

Call limiting using WMM_AC (TSPECs) is not supported by the Aerohive infrastructure.

PIVOT phones or 84-series phones operating in Auto power mode will always be at their

full transmission power setting with Aerohive infrastructure.

Spectralink does not support 802.11k, 802.11v, or 802.11r. It may be able to co-exist in

an SSID that has these settings checked in the Aerohive equipment; it was not tested.

The Enable Voice Enterprise setting on the Aerohive was not tested.

Spectralink References

All Spectralink documents are available at http://support.spectralink.com.

http://support.spectralink.com/


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To go to a specific product page:

Select the Product Category and Product Type from the dropdown lists and then select the

product from the next page. All resources for that particular product are displayed by default

under the All tab. Documents, downloads and other resources are sorted by the date they were

created so the most recently created resource is at the top of the list. You can further sort the

list by the tabs across the top of the list to find exactly what you are looking for. Click the title to

open the link.

Support Documents

PIVOT by Spectralink Configuration Guide The PIVOT Configuration Guide provides detailed

information about PIVOT menu items that have been developed specifically for the PIVOT

handset.

Spectralink 87-Series Wireless Telephone Deployment Guide The Deployment Guide provides

sequential information for provisioning and deploying the handsets. It covers deployment using

the SLIC tool and CMS as well as manual deployment.

The Spectralink 84-Series Wireless Telephone Administration Guide provides a comprehensive

list of every parameter available on Spectralink 84-Series Wireless Telephones.

The Spectralink 84-Series Deployment Guide is your essential reference for provisioning and

deploying Spectralink 84-Series handsets in any environment.

The Web Configuration Utility User Guide explains how to use a web browser to configure the

Spectralink 84-Series handsets on a per handset basis.

Best Practices for Deploying Spectralink 87-Series Handsets provides detailed information on

wireless LAN layout, network infrastructure, QoS, security and subnets.

White Papers

Spectralink White Papers are available at http://www.spectralink.com/resources/white-papers.

For the Spectralink 84-Series Wireless Telephones, please refer to Best Practices Guide for

Deploying Spectralink 84-Series Handsets for detailed information on wireless LAN layout,

network infrastructure, QoS, security and subnets.

For additional details on RF deployment please see The challenges of ensuring excellent voice

quality in a Wi-Fi workplace and Deploying Enterprise-Grade Wi-Fi Telephony.

These White Papers identify issues and solutions based on Spectralink’s extensive experience

in enterprise-class Wi-Fi telephony. It provides recommendations for ensuring that a network

environment is adequately optimized for use with Spectralink Wireless Telephones.

http://www.spectralink.com/resources/white-papers


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Product Support

If you encounter difficulties or have questions regarding the configuration process, please

contact Spectralink at http://support.spectralink.com or the Aerohive Technical Assistance

Center at (866) 365-9918, or (408) 510-6100, option 2. If you are an international customer

outside North America, please contact your Aerohive Distributor or Partner.

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Chapter 2: Overview

Spectralink 84-Series and PIVOT handsets support Wi-Fi Standard QoS. The Aerohive network

must be able to support power save devices.

Network Topology

Note: Example configuration shown

This is a modified diagram and not all components are shown for every system

type.

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Chapter 3: Initial Administrative Setup,

HiveManager Initialization

Network infrastructure controls begins with logging in to the HiveManager, installing purchased

licenses, updating HiveManager as necessary, and configuring the access points into a

managed state.

Login to Hive Manager, Enter Entitlement Keys, and

Initialize Administrative Settings

1 Navigate to http://www.aerohive.com

2 Click on MyHive.

3 Enter the username and password.

4 When you initially log in to the HiveManager GUI, you are prompted to an Entitlement

key. To enter an entitlement key that you received in an email messge from Aerohive,

first make sure that HiveManager has access to the public network so that it can access

the Aerohive license server. Then copy the entitlement key text string from the email,

paste it in the Entitlement Key field, then click Enter. The screen will look like the below.

http://www.aerohive.com/


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5 From the DASHBOARD, click on GO below the HiveManager heading.


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6 Navigate to Home>Device Management Settings. Enter settings as desired for site

security network control and click on Update.

7 Navigate to Account Settings, make changes as desired, and click on Save.


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Upgrade HiveManager to the Latest Version

Before using HiveManager, upgrade it to the latest version

1 Navigate to Home> Administration> HiveManager Operations> Update Software.

2 Check the dropdown for later versions. If one is available, follow the web UI directions

to perform an upgrade.

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Chapter 4: AP Install

With the administrative support in place, configure the APs into a managed state and upgrade

them if desired.

Import the APs into Managed Devices

1 Navigate to Monitor>All Devices>Device Inventory and click on Add/Import from the

dropdown list.

2 In the Add Devices screen, enter the serial number for each AP to be managed by this

account and click on Add.


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3 Navigate to Monitor>All Devices>Unmanaged Devices, clicking on Refresh to repaint

as necessary, and verify that the devices whose serial numbers were added appear in

the list. When they are attached to the wireless and can reach the cloud, the cloud icon

will be filled with a green color.


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4 Once the access point is found by the cloud, it will appear in the Managed Devices tab

in the Unconfigured Devices category.


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Upgrade AP Firmware

After the APs are managed, the software version may be upgraded to the latest version if

desired.

1 Check the Host Name of the AP(s) to be upgraded.

2 Navigate to Monitor>All Devices>ManagedDevices>Update>Advanced and select

Upload and Activate HiveOS Firmware from the dropdown list.

3 Select the version to be used from the HiveOS Image dropdown list and click on

Upload.


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Chapter 5: Configure Network Settings

The network settings are configured by using the Guided Configuration process. However,

when an external Radius server is used, it must first be defined.

Define an External Radius Server

If Enterprise security is used, and an external Radius server is used, set up the Radius server.

1 Navigate to Advanced Configuration> Authentication> AAA Client Settings

2 Enter these fields:

a RADIUS Name,

b IP Address/Domain Name,

c Server Type as Authenticator,

d Shared Secret, and

e Confirm Secret.

f Touch Save.

Note: Aerohive internal Radius server not tested

The VIEW tests were not performed with the Aerohive internal Radius server. No

data was collected on its use.


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Define Network Configuration

Guided Configuration is used to define the rest of the network settings.

Configure Network Policy

Navigate to Configuration> Guided Configuration. The Network Configuration window opens.

1 Click the New button. The New Network Policy window opens.

a Enter a name for the Network Policy.

b Check Wireless Access.

c Uncheck Bonjour Gateway.


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d Click Create.

Configure Interfaces and User Access

1 Define SSID by clicking the SSID Choose button and Clicking the New button in the

Choose SSIDs window.

For an open (no security) SSID,

a Enter a Profile Name

b Enter an SSID

c click the Open radio button.


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For a WPA2-PSK network,

a Enter a Profile Name.

b Enter an SSID

c Choose the WPA/WPA2 PSK (personal) radio button

d Set the Encryption Method to CCMP(AES)

e Set the Key Type to ASCII Key or Hex Key. (This corresponds to the password in the

PIVOT phone. A hex key may be entered in the PIVOT phone by prefacing it with

0x. The 84-series phones would process a hex key as ASCII.)

f Enter the pre-shared key value and confirm it.

Note: Auto not tested

A Key Management method of Auto-(WPA or WPA2)-PSK and Encryption

Method of Auto-TKIP or CCMP (AES) was not tested. It probably is compatible

with WPA2-PSK in the handsets.


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For a WPA2-Enterprise network (corresponds to EAP-TLS, PEAP, or EAP-FAST in the

handsets),

a Enter a Profile Name.

b Enter an SSID

c Choose the WPA/WPA2 802.1X (Enterprise) radio button

d Set the Key Management to WPA2-(WPA2 Enterprise)-802.1X

e Set the Encryption Method to CCMP(AES)

f Leave the Advanced Access Security Settings at their defaults


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Define Optional Settings for SSIDs

a Leave the Radio and Rates settings at the default values.

b DoS Prevention and Filters were not tested: no information on their effect on call

performance is available.

c Open the Advanced dropdown.

i Check the Enable WMM radio button

ii Uncheck the Voice and Video buttons in the WMM Admission Control Mandatory

section.

iii Check Enable unscheduled automatic power save delivery.

Note: WMM Admission Control not compatible

The Aerohive WMM Admission Control Mandatory implementation was not found to

be compatible with Spectralink equipment.

Note: Voice Enterprise settings

Spectralink does not support 802.11k, 802.11v, or 802.11r. It may be able to co-

exist in an SSID that has these settings; it was not tested. The Enable Voice

Enterprise setting was not tested.


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d Click on Save to save the SSID definition.

2 Click on Additional Settings in the Configure Interfaces and User Access area and

click Edit. The Additional Settings window opens.

a Create a Hive

i Select the + by the Hive textbox to create a new Hive.

ii Give the Hive a name and define parameters as shown in the screen below.

iii Click Save.


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b Open the Service Settings dropdown.

i A Management Options profile is required. The default settings passed the

performance measurements in testing.


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» Click on the + button beside Management Options.

» Enter a Name.

» Click Save.

ii Create an ALG Services profile.


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» Click on the + button beside ALG Services.

» Enter a Name

» Enable all of the gateways with the QoS Class values as shown.

» Click on Save.

3 Open Management Server Settings and enter server identifiers for the type of servers

shown as necessary using the + buttons to add and the Edit icon to edit.

4 Open QoS Settings.


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a Click the + beside Classifier Map to create a new classifier map.

i Enter a name for your Classifier map.

ii Check 802.1p / DiffServ / 802.11e.

Enter settings to match your network. The settings shown here match the

defaults for the PIVOT and 84-Series phones.

If a different DSCP tag is used in your network for the SIP server, for example,

change the values accordingly.

For the 84-series, see the Spectralink 84-Series Wireless Telephones

Administration Guide, IP Type-of-Service section for details on settings DSCP

tags.

For PIVOT, see the SIP Service section of the PIVOT Configuration Guide.


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iii Click Save.

b The Marker Map section may be used for defining departures from industry typical

QoS numeric assignments.

5 Save Additional Settings by clicking the Save button.

Configure and Update Devices

Click on Continue to enter the Configure and Update Devices section. This is where the

policies created above are applied to devices.


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1 Check the AP(s) to be configured and click Modify.

a Enter a Host Name (if desired).

b Enter a Location.

c Select the Network Policy defined above from the dropdown list.

d For 2.4 GHz Radio Profile, select High-Capacity-20MHz-11ng-Profile.

a For 5 GHz Radio Profile, select either


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» High-Capacity-80MHz-11ac-Profile

» High-Capacity-40MHz-11na-Profile

» High-Capacity-20MHz-11na-Profile.

b Set the Channel and Power for each AP as desired.

Note: Auto Power and Channel Settings

VIEW testing was performed with fixed power and Auto channel settings due to the

limitations of testing in an isolation chamber. If there is excessive channel or power

changing in auto mode due to the environment, audio quality of phone calls will

suffer.

c SSID Allocation: Open SSID Allocation.

Select SSIDs defined above to be transmitted by the APs radio(s).


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d Click on Save to save the AP settings.

2 Back at the Configure and Update Devices window, check the AP(s) to be provisioned.

3 Click Update> Advanced Update. The Device Upload Options window opens.

4 Choose upload options as desired and click Upload.


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5 After the upload is transmitted to the AP, a Reboot link appears. Click on Reboot.

The AP is now provisioned and ready to handle audio and data for the phones connected to its

SSIDs.


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*****END OF DOCUMENT*****