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SSMC WoW for
BUSINESS
EXCELLENCE
Jagadish CV, CEO
AGENDA
• Organisation Profile
• The phases SSMC goes through…
• WoW for Business Excellence
Organisation Profile
Organisation Profile
● Incorporated on 4th Dec 1998
● Joint Venture of NXP & TSMC
● Share Capital of US$404 million
SSMC : A wafer foundry for NXP and TSMC, chartered to produce deep sub-micron
processes systems-on-chip silicon.
NXP N.V. (NXP): Established in 2006, it was formerly a division of Philips.
It has over 50 years of semiconductors experience.
TSMC : Founded in 1987, it is the world’s largest dedicated semiconductor foundry.
Organisation Profile
Organisation Profile
● Excellent Location – World-class infrastructure + strong supporting industries
Organisation Profile
● Dedicated Manufacturer of
Advanced 8”
Semiconductor Wafers
● Main Product: 0.25 …. 0.11
micron with Derivatives
ranging
● Logic, RF, mixed-mode
● Embedded Flash
● EEPROM, BCD, High Voltage
● 55K Wafers Capacity per
month
Organisation Profile
● Total Space: 78,000 m2
● Total Build Up Area: 92,000 m2
● Production Space: 11,500 m2
● Staff Strength: 1683
Organisation Profile
The Phases
SSMC goes
through…
The Phases SSMC goes through
SSMC Company Culture – Together W Raise Value
WoW for Business
Excellence
OUR Excellence Journey
…, advance to
reach the
silver line in
the cloud of
999 points on
SQA scoring
scale in the
years to come.
High Performance Mixed Signal
More-than-Moore to go hand in hand for High Value Systems and new business
Lighting Industrial
Computing Automotive Identification Consumer
Mobile Wireless infra
SSMC Silicon in a wide range of applications
SSMC Silicon in Trendy Applications
Interface Products
USB3, Opto Electronics, LED Drivers, Display
Silicon Tuner
Automotive Security
NFC Authentication
Automotive Safety Sensors &
Networks (LIN/CAN/Flexray)
Green Electronics, Smart Home
Immobilization Remote Keyless Entry
RF Link
Keyless Entry/Start
Future Key
System ownership stretches from Theft Hindrance,
Keyless Entry, Push-to-Start towards Connectivity
Million Wafer Shipment
1M
2M
3M4M
5M
0
1
2
3
4
5
6
2000 2004 2005 2008 2010 2012 2013
in M
illio
n W
afe
r S
hip
me
nt
SSMC
Million Wafer Milestone
Year
~60 mths
~40 mths
~30 mths
~30 mths
~25 mths
Customer Results
● Customer Satisfaction ≥ 94%
● Automotive Quality ≤ 0.1ppm
Financial & Market Results
● Sales : USD$ ~500M
● Utilization: 99%+
● Value Add ≥ USD$170K
● LSS : 2,149 Teams
● 10k ideas: 6,787 implemented
● Patents/Trade Secret : 96
● Employee Engagement : comparable to APAC High Tech Norm
People Results
● Yield: 99.5+%
● Productivity ≥ 9.5% improvement
● Ecovision ≥ 10% improvement
Operation Results
• Organizational Profile
• The phases SSMC goes through…
• WoW for Business Excellence
Agenda
24
Operation
ExcellenceOperation
Excellence
Cost
ExcellenceCost
Excellence
Service
ExcellenceService
Excellence
Business Transformation
Self-Sufficiency in Sustained Performance
Comparison & Benchmarking
Pe
op
le
Ex
ce
lle
nce
Inn
ova
tio
n
Ex
ce
lle
nce
Leadership
Leadership
Committed Senior Leadership
• Company Level
• Division Level
• Individual Level
– CEO Tea Session
– CEO & Divisional Town
Meeting
– Skip-Level Dialogues
– Keynote addresses at
company-wide, supplier,
customer as well as
community events
– Chairmanship, advisor and
member of internal and
external committees
– BBS (Business Balance
Scorecard) performance
review meetings
Leadership
Committed Global Corporate Citizen
Leadership
Committed Global Corporate Citizen
Planning
Planning
Rigorous Strategic Planning & Deployment
Information
Information Knowledge Management
• SSMC DNA
• Documentation • SSMC Internal Document,
• Mother-Fab (NXP, TSMC)
• External Organization
• Nurturing
• Training & e-learning
• Department Lesson
Learnt, WoW
• Analytical • Transform Portal
• Benchmarking Portal
• Comparison
• Financial & Market
• Customers
• Process
• Learning & Growth
• Benchmarking
• Internal
– Operations Front
End Team
– Best Known
Methods (BKM)
• External
– Within Industry
– Outside Industry
Frequency : Weekly/
Monthly/Quarterly/ Yearly
Information Comparison & Benchmarking
People
People Building Deep Core Competence
People Employee Learning & Development Personal Effectiveness – TOEIC/EDO Program
People Employee Engagement
Process
Passionate Innovations Process
Value People • Integrity • Raising the Bar • Working Together • Innovate • Taking Initiative
INTERNAL
Passionate Innovations Process
• Establish Technology Development department since 2007
• Developed ≥ 25 new technologies / options
• TD technology strength and capabilities
– characterization, simulation, PCM design and Product/Test Analysis
– In house software and hardware for development needs
Excellence in Risk Management
Process
43
11 Mar 2011
arrived @ Singapore Changi Airport
High Risk Installation drill with Singapore Civil Defense Force
• 2 scenarios involving 60 SCDF staffs and 12 vehicles
– chemical spill in CUP building WWTP, TMAHD waste collection tank
– small fire in tank farm Silane storage bunker (Dry exercise since 2008)
Excellence in Risk Management
Process
Response to 311 Japan Earthquake & Tsunami • 2011 National Security Dialogue
– Annual event attended by Deputy PM & 3 Ministers • Theme “Securing your business competitive advantage with BCM”
– CEO in panel discussion sharing benefits of BCM – SSMC featured in Singapore Business Federation (SBF) BCM
booklet & Promotion Standees
Excellence in Productivity Process
Excellence in Productivity Process
Customers
SSMC’s Customer-Centric Excellence
Customers
Results