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241 Report No: Meeting Date: Alameda-Contra Costa Transit District STAFF REPORT TO: Operations Committee AC Trans it Board of Directors FROM: Kathleen Kelly, Interim Gen era l Manager SUBJECT: Abolishment of Executive Classification Specifications. ACTION ITEM RECOMMENDED ACTION(S) : 15-235 September 16, 2015 Con sider the adoption of Re solution No. 15-041 abolishing the executive Classification Specifications of Assistant General Manager, Assistant General Manager-Engineering, Chief Administrative Services Officer, Chief Human Resources Officer {originally adopted as Human Resources Director), Chief Inf ormation Officer (originally adopted as Chief Technology Officer), Chief Maintenance Officer, Chief Performance Officer, Chief Planning & Development Officer, Chief Enginee ring & Construction Officer, Chief Technology Officer, Ch i ef Transportation Officer, Deputy General Manager, Deputy General Manager- Service Development, effective October 14, 2015 and repeal of Resolution Nos. 899, 1175, 1192, 2050, 2051, 06-017. EXECUTIVE SUMMARY: Staff is requesting the abolishment of several District executive classification specifications developed over many years in response to internal reorganizations. The incoming General Manager will assess the needs of the District and develop a functional organizational structure. Any new cla ssifications associated with the new st ructure will be brought to the Board for approval. This is the first step in a full audit of all District classification specifications. BUDGETARY /FISCAL IMPACT: Some initial savings are associated wi th this action. Any long-term fiscal impact will be included in future reports related to new classifications. BACKGROUND/RATIONALE : Executive leve l classification specifications have been established over the years, generally in response to internal organizational structural changes or "reorgs''. The goal of reorganizations is to improve business processes and create greater efficiencies. The number of these executive classifications has grown over time and many contain outdated language. Staff is therefore requesting that the executive classifications listed in the cha rt in this report be abolished. The incoming General Manager will establish a functional organizational structure

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Page 1: STAFF REPORT - AC Transit...244 Staff Report 15-235 Attachment No.1 Section 2. Repeal Resolution Nos. 899, 1175, 1192, 2050, 2051, 06-017 in their entirety. Section 3. This resolution

241

Report No: Meeting Date:

Alameda-Contra Costa Transit District

STAFF REPORT TO: Operations Committee

AC Transit Board of Directors

FROM: Kathleen Kelly, Interim General Manager

SUBJECT: Abolishment of Executive Classification Specifications.

ACTION ITEM

RECOMMENDED ACTION(S):

15-235 September 16, 2015

Consider the adoption of Resolution No. 15-041 abolishing the executive Classification Specifications of Assistant General Manager, Assistant General Manager-Engineering, Chief Administrative Services Officer, Chief Human Resources Officer {originally adopted as Human Resources Director), Chief Information Officer (originally adopted as Chief Technology Officer), Chief Maintenance Officer, Chief Performance Officer, Chief Planning & Development Officer, Chief Plann ing~ Engineering & Construction Officer, Chief Technology Officer, Chief Transportation Officer, Deputy General Manager, Deputy General Manager- Service Development, effective October 14, 2015 and repeal of Resolution Nos. 899, 1175, 1192, 2050, 2051, 06-017.

EXECUTIVE SUMMARY:

Staff is request ing the abolishment of several District executive classification specifications developed over many years in response to internal reorganizations. The incoming General Manager will assess the needs of the District and develop a functional organizational structure. Any new classifications associated with the new structure will be brought to the Board for approval. This is the first step in a full audit of all District classification specifications.

BUDGETARY /FISCAL IMPACT:

Some initial savings are associated with this action. Any long-term fiscal impact will be included in future reports re lated to new classifications.

BACKGROUND/RATIONALE:

Executive level classification specifications have been established over the years, generally in response to internal organizational structural changes or "reorgs'' . The goal of reorganizations is to improve business processes and create greater efficiencies. The number of these executive classifications has grown over time and many contain outdated language. Staff is therefore requesting that the executive classifications listed in the chart in this report be abolished. The incoming General Manager will establish a functional organizational structure

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242

Report No. 15-235 Page 2 of 2

and any new classifications associated with the new structure will be brought to the Board for approval.

The Interim Planning, Engineering & Construction Officer's contract will terminate October 13, 2015. Staff is therefore requesting that abolishment of the executive classification specifications listed below, be effective October 14, 2015.

Job Title Class Code Resolution Assistant General Manager 322 899

-

Assistant General Manager- Engineering 323 06-017

Chief Administrative Services Officer 073 14-032 Chief Human Resources Officer /Human Resources Director 081 1117 & 1175 Chief Maintenance Officer 021 2051

- --

Chief Performance Officer 031 12-010 Chief Planning & Development Officer 032 I 13-010 Chief Planning, Engineering & Construction Officer 074 14-132

1 Chief Technology Officer_/__Chief Information Officer 007 1192

ChiefTech':!~l~gy Officer 007 13-010 Chief Transportation Officer 015 2050 Deputy General Manager 008 1118 Deputy General Manager- Service Development 013 1118

ADVANTAGES/DISADVANTAGES:

The advantage is that the executive job classifications listed in this report will no longer be part

of the District's Classification and Compensation roster. There are no disadvantages to the

proposed action.

ALTERNATIVE ACTIONS:

The alternative would be to not abolish the classifications, but that is not recommended

because many of them are redundant and/or outdated and it is confusing to have so many

inactive classifications.

PRIOR RELEVANT BOARD ACTIONS/POLICIES:

Please see relevant actions included in the chart in this report.

ATIACHMENTS:

1. Resolution No. 15-041 and related exhibit

Reviewed by:

Prepared by:

Denise Standridge, General Counsel

Elisabeth West, Human Resources Manager

I

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243

ALAMEDA-CONTRA COSTA TRANSIT DISTRICT RESOLUTION NO. 1S-041

Staff Report 15-235

Attachment No.1

A RESOLUTION ABOLISHING THE EXECUTIVE CLASSIFICATION SPECIFICATIONS OF ASSISTANT GENERAL MANAGER, ASSISTANT GENERAL MANAGER -ENGINEERING, CHIEF

ADMINISTRATIVE SERVICES OFFICER, CHIEF HUMAN RESOURCES OFFICER (ORIGINALLY ADOPTED AS HUMAN RESOURCES DIRECTOR), CHIEF INFORMATION OFFICER (ORIGINALLY

ADOPTED AS CHIEF TECHNOLOGY OFFICER), CHIEF MAINTENANCE OFFICER, CHIEF PERFORMANCE OFFICER, CHIEF PLANNING & DEVELOPMENT OFFICER, CHIEF PLANNING,

ENGINEERING & CONSTRUCTION OFFICER, CHIEF TECHNOLOGY OFFICER, CHIEF

TRANSPORTATION OFFICER, DEPUTY GENERAL MANAGER, DEPUTY GENERAL MANAGER­SERVICE DEVELOPMENT AND REPEAL OF RESOLUTION NUMBERS 899, 1175, 1192, 2050, 2051,

06-017.

WHEREAS, Public Utilities Code Section 24886 authorizes the Board of Directors of the Alameda-Contra Costa Transit District to determine and create such number and character of positions in the District as are necessary to carry on the functions of the District; and

WHEREAS, Section 24886 also authorizes the Board of Directors to establish the appropriate salary, salary range, or wage for each classification created by the District; and

WHEREAS, the General Manager has assessed the current personnel needs of the District and determined that amendments to the classification plan are necessary for the proper operation of the District.; and

WHEREAS, the Board of Directors has reviewed and considered the recommendation of the Interim General Manager to abolish the executive Classification Specifications of Assistant General Manager, Assistant General Manager-Engineering, Chief Administrative Services Officer, Chief Human Resources Officer (originally adopted as Human Resources Director), Chief Information Officer (originally adopted as Chief Technology Officer), Chief Maintenance Officer, Chief Performance Officer, Chief Planning & Development Officer, Chief Planning, Engineering & Construction Officer, Chief Technology Officer, Chief Transportation Officer, Deputy General Manager, Deputy General Manager- Service Development, effective October 14, 2015.

NOW THEREFORE, the Board of Directors of the Alameda-Contra Costa Transit District does hereby resolve as follows:

Section 1. Effective October 14, 2015, abolish the executive Classification Specifications of Assistant General Manager, Assistant General Manager-Engineering, Chief Administrative Services Officer, Chief Human Resources Officer (originally adopted as Human Resources Director), Chief Information Officer (originally adopted as Chief Technology Officer), Chief Maintenance Officer, Chief Performance Officer, Chief Planning & Development Officer, Chief Planning, Engineering & Construction Officer, Chief Technology Officer, Chief Transportation Officer, Deputy General Manager, Deputy General Manager- Service Development attached hereto as Exhibit A.

Resolution No. 15-041 Pagel o/1

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244

Staff Report 15-235

Attachment No.1

Section 2. Repeal Resolution Nos. 899, 1175, 1192, 2050, 2051, 06-017 in their entirety.

Section 3. This resolution shall become effective immediately upon its passage by four affirmative votes of the Board of Directors.

PASSED AND ADOPTED this 16'" day of September, 2015.

H. E. Christian Peeples, President Attest:

linda A. Nemeroff, District Secretary

I, Linda A. Nemeroff, District Secretary for the Alameda-Contra Costa Transit District, do hereby certify that the foregoing Resolution was passed and adopted at a regular meeting of the Board of Directors held on the 16th day of September, 2015 by the following roll call vote:

AYES: NOES: ABSENT: ABSTAIN:

Linda A. Nemeroff, District Secretary

Approved as to Form and Content:

Denise C. Standridge, General Counsel

Resolution No. l5-04l PogeZofZ

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245

A RESOLUTION NO 15 041 .

Alameda-contra Costa TransJt DistOO EXHIBIT A __......

.Ciaai~eatlon SpecifiCation #{f)} ASSISTANT GENERAL MANAGER ~

.,.....,_ Fl.SA Statu. E£0- Repr....ced StatiM ...... Gr ... ·-- -· ..... 000 ........ t. otncSalel~ Noo-Represented ,. 3IW96 1 ""

DEFINITION: Under policy direction of the GeneraJ Manager, directs District operations of multijH departments or administrative programs such as Capital Planning, Service Development, Customer Services, Publk: lnfoonaUon, Human Resources, Affirmative Action, Safety, Special Project&, Legislative Governmental Relations, lntai'JUd Audit, Protective Services and Disadvantaged Business Enterprise; pnMdes executive leadership and expert ptofeuional aaslstance to District management staff ln assigned areas; performs related work as assigned. Exercises dlracl supervision over assigned management, 6Upervlsory, professional and office support personnel.

D!SDNGUISHINO CHARACTERISTICS: This is an executiVe level class where incumbents may be assigned a variety offunclionalareas. Assistant General Manager level incumbents may have direct-line authority or responsibility for multiple complex departments, divisions, or programs that have agency-wide impact including the development and lmplementalion of muf!ipio policies and program!l. Incumbents are accountable: for accompijshing departmental goals and objectives and for furthedng District goals and objectives within general policy guidelines.

EXAMEL~§ QF E§Sfi[l!!Bb E!l!:l!l!IQ!:IS: Essential functions may include, but are not Umlted to, the following: Develops and directs the Implementation of goals, objadives, poUcles, procedures and work standards k1 assfgned areas of respon5ibility; a&Sists in the development/modification of District shortllongof&nga plans; directs the preparation and administration of the annual budget for areas of responsibility, plans, organizes, administers, reviews and evaluates the activities of subordinate management/professional staff; Interprets Oistrict policies/procedures; dlrecls the selection of assigned staff and proWJas for theirtnlinlnglprofessional development; Is responsible for morale, productMty and dlsdpllne of department staff; confers with Disbict management regarding operations/development matters; ensures that governmental and policy regulations are met; directs spec:ialized programs in areas of responsibility, directs the conduct of anatytical studies; develops and reviews reports of findings, aHematives and recommendations; directs the presentations of a variety of periodic and special reports regarding departmental actMties; makes presentations before the Board or Directors and participates on various District management committees: represents the District in meetings Vt'ith representatives of governmental agencies, business, the public, etc.; monitor& de'lelopment& and legislation related to scope of responsibility and evaluates Impact on the District; recommendslim~ements policy/procedural improvement&.

MINIMUM QUALIE!CADQN§; Knowledge Of; Principles and practices of management and administration, leadership, motivation, learn building, orgarWttion, personnel management, Wdgef:preparation and administration, supervision, training, performance evaluation, and contract administration; applicable laM and regulations.

1\~Ui!l!Io: Plan and direct the administration and operations of a wide variety or policy and program areas with multiple departments or dMslons; aslabf"ISh department objectives and effectively supervise department head$ to accomplish them: plan, organize, administer, review, and evaluate major operations and technical support services functions, programs end activities; ability to organize and manage multiple work activities simultaneously; develop, lmp!ement, and Interpret polides, procedures, work standards and internal controls; implements program soMces to ensure that legal and District policy guidelines are met; analyze complex problems, evaluate alternatives and make creative and sound recommendations; evaluate the Impact and cost-effectiveness of alternative approaches or ~oncepts; exercise sound Independent judgement within general policy guidelines; establish and maintain effective working relationships wittl customers, constituents, political figures, peers and staff; represent the Districl: effectively in meetings with others; prepare clear and concise reports, correspondence and other wrltten materials.

Training; Equivalent to a Bachelots degree from an accredited college or university with major course work in planning, marketing, Mance, public administration, business administration, human resources or a related field.

Experience: Nine years of Increasingly responsible expel1ence that includes substantial management experience at the department head level or higher In the administration of complex operational or development departments or projecbt in a large pubUc or private organtzaUon. Familiarity with transit or transportation system activities and functions, and experience directly related to major functional areas managed. are highly desirable.

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246

MINIMUM QUAYE!CAT!ONS:

Kn9wlodat 01: Engineoring, architactuAI, desi~J~, and/or construc11on a1 an advanoad - or e><pertise; prindp!OO and practices or projo<:l...._....m and adminislration, as well as sto11 oupeMsicn, lisoal ma._.,.rn. and contract admlnlslration; quolity control and quality assurance procti<:es in 1he design and construda> lntllstry, - of ll1e art cons1rucCian -~~ ondlheOr ,_use and -·· as well as m- or construction and matarlalolnopodion; safety P18Gtlces and procod"""'; applicable Fad81l!l, -· anciiOCallawo, <>rdilances, 111gulalions and ~; techniques or construclion dlllm awldance and claim,.._; pe<ocnlll ~and~- ongi.-fng, lllt:litadlnl, orconstrucllon ilduotry sollware; and commonty llliOd sollwano P"''jrama lOr -a pmceaslng and ..-..11111-.

AI!IMty Tv:-._ and admi,_ ervr-'ri'IU andoonsiNCtion projeds in all phases; peffonn oa:uoa1e engineering and daign ~; develop, nNiew, andrevisa project plans, tod>nicol drawings and - doruments; ensure OOfrClllonoo wilh COi1baot and conolruction .-and timetinas by conaultsnts and -· and monitor, oupervlse, and provide c:l1a1ge-Ordn, C>OitiiCIIw inslructiOnS and guidance as neadad; inwotigate and evaluata engnering and construc11on pnll>loms, andeslablish and implement alfeetiYe -.; comm- c1ea1ty bRill 011111y and in wrillng; elfedlvely -• the District In negotiations- conttac:lon!, consultants,---- or OisW:tjun~; and -oh and • maintain -ve rela1ionohlps wilh thole c:outaclod in the- Of wall< uSing principles or good ou1110mer -· Education: Eq~.~ivalent to ~n d a Bad'tetot'a ~ f10m ., acaedited ootlege ot univeraily in civil, alactrlc:al, or structural oug;.nng; arc:hlloct>Jfe; con.-uction---"' or a dolely--·

Exppt!IW; Eight (8) years of increasingly ntSpOf'ISible experience in engineering, arch~. or c:onSIIUctiOn; including at .......... (5) yellS In • supaMoory c:apacHy -lnc:*Jded project~ budget development and monitoring, and contract negotiation and administration.

Additional aducatlon or experianco will be OOI10i<l4nd in leu of the olhor, ot 111e disa9lian ol1he Oistric:l

!imCit!l Rlauln!m!niS: (1) Ragislnltion os a pt'O(euional engineer or an:lli*twi1h1he stmt of Cllll'ornia. (2) Po......., or, or ability 1x> obtain and INiinUiln a valid C8lllomla Class c onvor Uc:onoe, and moet the Dlstric:l'a driving -Ills.

l'hnjclll!agUmnln!!: Must maintain tha ~ - ,_.-y IX> peo10rm tasl<s in an oftice ~ opeoating a compuler, keyboard, and other ,..nphenll equipment; se1e1y drive a District autx>mol>lle: end waM<, -.d, and climb short dis,.,... in construc11on -ngs in order 1o "'-<:!the progress of aaaig1od projects.

~~ ... ~-· _,........, ............ J .• , ••• ""-

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247

Alameda Contra Costa Transit District Classification Specification

Chief Administrative Services Officer

DEFINITION: Under policy direction; develops, organizes, and directs multiple District departments, including Human Resources, Labor Relations, and/or others, as assigned by the General Manager.

REPRESENTATIVE FUNCTIONS may include, but are not limited to the following:

• Provides executive direction to multiple District departments and units; including Staffing and Classification; Labor Relations; Learning and Development; Drug and Alcohol Compliance; Leave Management, and Workers' Compensation

• Evaluates, advises, and counsels assigned staff on personnel matters consistent with personnel rules, regulations, and established procedures; and provides technical direction through subordinate Directors and Managers.

• Directs assigned departments and units, and may participate in department activities, including labor union contract negotiations, the resolution of arbitrations and grievances, and related issues.

• Provides expertise regarding staffing decisions in the assigned departments, including recommendations for hiring, promotion, and termination; and coordination of training.

• Develops and implements personnel rules and regulations; and interprets and administers provisions of collective bargaining agreements in order to recommend labor strategies and cost effective solutions to the General Manager and Board of Directors.

• Directs the implementation and administration of the District-wide Performance Management program, as well as discipline and remedial measures, as assigned by the General Manager, and in coordination with the General Counsel's office, as needed.

• Directs the development and implementation of strategic plans for process improvement for all assigned departments and programs; and for other District departments, as assigned by the General Manager.

• Provides consultation, and develops and presents regularly scheduled and ad-hoc written and oral reports and analysis to the Board of Directors, Executive Staff, and other groups; on District and department projects, policies, procedures, activities, and state and federal laws and regulations.

• Develops and directs the preparation and administration of the annual budget for all assigned departments, and areas of responsibility.

• May serve on behalf of the General Manager, in his/her absence.

• Develops, implements, and administers a variety of special projects, and provides consultation and assistance to the General Manager.

• Performs other related duties, as defined and directed by the General Manager.

Page 1 of 2

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248

Alameda Contra Costa Transit District Classification Specification

Chief Administrative Services Officer

. MINIMUM QUALIFICATIONS:

Knowledge of: Principles, policies, practices, and techniques of human resources, labor relations, staff development and training, and union contract administration in a public agency setting; project and policy development, management, and implementation; budget development and administration: employment and labor laws in a union setting; other applicable federal, state, and local laws, ordinances, regulations and requirements; principles of staff supervision, training, and organizational development; principles of leadership, team building, motivation and conflict resolution; business report writing; current office systems and software for project management, word processing, spreadsheets, presentation, and databases at the advanced level of proficiency.

Ability To: Plan and direct the work of subordinate Directors, Managers, and other and professional staff; effectively train, motivate, and evaluate staff; prepare and administer complex budgets; develop and implement strategies for process improvement; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization; analyze issues and develop alternative solutions; quickly learn and apply District policies, procedures, and collective bargaining agreements; quickly learn and effectively use new software, as adopted by the District; negotiate labor contracts and resolve issues between various District stakeholders; write, prepare, and/or analyze and evaluate comprehensive written reports with recommendations; communicate effectively and collaboratively in English, both orally and in writing, and make effective oral presentations to a variety of audiences; and establish and maintain effective working relationships with those encountered in the course of work using principles of excellent customer service.

Education: Equivalent to a Bachelor's Degree from an accredited four-year college or university in Public Administration, Human Resources Management, Industrial/Organizational Psychology, Business Administration, Public Administration, or a related field. A Juris Doctor degree from an accredited law school, and/or post-graduate degree in one of the above fields are highly desirable.

Experience: Minimum of ten (10) years of recent, and verifiable senior management-level experience in Labor Relations, and/or Human Resources, in a public agency setting. Experience must have included five (5) years directly supervising personnel at various levels in a union environment.

Special Requirements: (1) Must be available to work outside regular business hours pursuant to the demands of the job.

Physical Requirements: (1) Must maintain the physical condition necessary to perform tasks in an office setting and operate computers, keyboards, and other peripheral equipment. (2) Must possess the mobility necessary to travel expeditiously within the AC Transit District to perform the duties of the job.

s IHR\Dsta 12.{)1-01\Ctass·Comp\Ciass Spe<:s\Choef Ad!1'onostra~ooe SOIVie&s OF<icer ;> -1~ doc

Page2of2

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249

[~1- J Alameda Contra Costa Transit District Classification Specification

Chief Human Resources Officer Class Code 1 FLSA Status EEO Category [ Represented Status [ Salary Grade 1 Effective Date Resolution# Pages [

081 Exempt 1 Officials/Administrators Non-Represented N/A I REV 1·06 1175 1 1 of2 1

DEFINITION: Under administrative direction, manages, plans, organizes, and directs the activities of the Human Resources Department, and provides agency-wide consultation and technical direction in areas such as recruitmenUselection, position classification, wage and salary administration, drug and alcohol compliance, employee and tabor relations, employee development, and affirmative action/equal employment opportunity.

DISTINGUISHING CHARACTERISTICS: The incumbent in this classification is responsible for directing the District's human resources functions, and reports to the Deputy General Manager, who provides policy direction.

EXAMPLES OF DUTIES/FUNCTIONS: Duties/functions may include but are not limited to the following:

• Manages, directs and organizes human resource functions in areas such as recruitment/selection, position classification, wage and salary administration, drug and alcohol compliance, employee and labor relations, employee development and affirmative action/equal employment opportunity (AA/EEO).

• Develops and presents written and oral reports on a wide variety of human resource issues, policies, procedures, local, state and federal laws, rules and regulations.

• Consults with all levels of District staff and union representatives on human resources and labor relations issues, and may represent the District in labor relation matters with unions.

• Counsels staff on a wide variety of personnel matters consistent with personnel rules, regulation, and procedures.

• Provides technical direction to managerial, professional, and technical staff in carrying out human resource functions.

• Prepares and administers the budget of the Human Resources Department.

• Develops and implements personnel rules and regulations, and interprets and administers provisions of collective bargaining agreements.

• Develops, implements, and administers a variety of special projects, and provides staff assistance to a Deputy General Manager.

• Performs other related duties .

This Class S~ifiealion is intended to present e Established 11-00. descriptive list of the range cf essenbal functions First revision 1-06 perfom"led by an incumbent i~~s class, but is not

Approved by Rick Fernandez, General Manager Date intel\ded to renect all duties ormed Wlthin tha "ob.

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250

[ J Alameda Contra Costa Transit District

Classification Specification

Chief Human Resources Officer Class Codo FlSA Stalus EEO Category Represented Status Salary Grade Effective Date Resolution # Pages

081 Exempt 1- Officials/Administrators Non-Represented NfA REV1-06 1175 2of2

Knowledge of: Principles, policies and practices of personnel and human resource administration including but not limited to recruitment/selection, position classification, wage and salary administration, employee services, employee and labor relations, affirmative action/equal employment opportunities/diversity programs; department budget administration; supervision, training, employee and organizational development, leadership, team building, motivation and conflict resolution; business report writing; collective bargaining agreements; dispute resolution and collaborative problem solving techniques; pertinent local, state and federal laws, rules and regulations; modern office systems; and personnel software.

Ability To: Supervise and direct the work of managerial, professional, technical, and clerical staff performing a variety of human resources functions; effectively train and evaluate staff; prepare and administer a department budget; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization; analyze issues and develop alternative solutions; prepare comprehensive written reports with recommendations; make oral presentations to a variety of audiences in human resource related topics; and establish and maintain positive working relationships with District personnel, union representatives, and members of the public using principles of good customer service.

Education/Training: Equivalent to a Bachelor's Degree from an accredited four-year college or university in Industrial Psychology, Human Resource Management, Public Administration or a directly related field.

Experience: Seven (7) years of increasingly responsible experience in human resources administration that included four (4) years experience supervising journey-level staff in a major human resource functional area such as recruitmenUselection, labor relations, or position classification.

This Class Specificatil:m is inlen<fed to prese~t a descnpbvc lis! of the range of essential functions performed by M inC~.~mbent in tills cia», bv! is not rntended to reflect all duties rmed within the ob.

S-IHr\Data 12-01-0~ \Ciass-Comp\C!ass S~csiCI1ieiHROicr REV 1-06 de<:

Established 11-00. First revision 1-06

Approved by Rick Fernandez, Genera! Manager Date

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251

Alameda Contra Costa Transit District Classification Specification

Chief Information Officer

Effective Date Resolution # Rev 3-10 1192

DEFINITION: Under the direction of the General Manager; exercises authority and responsibility for Information Technology, and the Information Services (IS) department; provides strategic direction, policy guidance, and the IT services necessary to meet the District's operational objectives; and maintains responsibility for overseeing and coordinating all IT investments, initiatives, projects and programs.

REPORTS TO: The General Manager, or designee.

REPRESENTATIVE FUNCTIONS may include, but are not limited to the following:

• Develops and communicates a strategic direction, as well as operating and control strategies for IT in order to achieve consensus with District stakeholders and ensure that District management and staff are in agreement on IT strategy.

• Maintains an IT environment that provides the District with the necessary information to make sound business decisions.

• Oversees and monitors the Project management Office (PMO) for the District.

• Reviews and approves technical specifications, procurement and/or development, testing, implementation, and administration of all IT systems; and ensures that all IT projects and programs are budgeted, planned, organized, and staffed to meet District's business objectives.

• Provides leadership and expertise to recruit and retain an IT staff that is effective in implementing the Districts IT program, and stays abreast of changing information technologies. Provides programs for ongoing staff development and training.

• Provides the resources to prepare all District staff to develop and maintain IT competency on a continual basis, and ensures that management and staff stay current with trends in IT.

• Serves as chair of the IT Steering Committee; develops and recommends the IT investment plan; establishes District-wide standards and system architectures; and provides the technical vision that supports the strategic planning process.

• Communicates business implications of technical alternatives to the Board of Directors, General Manager, and Executive Staff.

• Develops, implements, and maintains information, application, hardware and network architectures.

• Responsible for negotiating and administering contracts for IT equipment and services.

• Manages vendor and consultant relationships through effective negotiations and communications and by strengthening contract management, quality assurance and technical services . .

• Develops and manages the District budget for all Information Technology capital and operating expenses.

• Performs related duties as required.

This Class Specification Is Intended to present a Established 3-01. dewlptive list of t11e range or essen(fal functions Revised 1 0-06 & 3-performed by an incumbent in this class. but is llQ! 10 Approved by Mary King, Interim General Manager Date intended to reflect all duties performed witl1tn t11e iob.

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252

Alameda Contra Costa Transit District Classification Specification

Chief Information Officer

Effective Date Resolution # REV3-10 1192

MINIMUM QUALIFICATIONS:

Knowledge Of: Contemporary Information Technology including software, hardware, network and communication technologies, and best practices; strategic planning methodology and deployment practices. Management techniques including leadership, commu{"lication, organizational development, team building and conflict resolution.

Ability To: Bring people together around complex goals, develop consensus among user groups and individuals affected by the introduction of new technologies; track multiple complex projects through the delegation of authority and accountably; communicate technical concepts to business management and staff; recruit, develop and manage a technically proficient IT staff; and establish and maintain effective working relationships with District employees, customers, and representatives of public and private entities using principles of excellent customer service.

Education: Equivalent to a Masters degree in Computer Science or related field from an accredited four-year college or university. Additional years of experience may be considered in lieu of the post­baccalaureate portion of the education requirement on a year-for-year basis.

Desired: Advanced studies in Information Technologies.

Experience: A minimum of five (5) years of executive level management in IT, or ten (10) years of other verifiable high level IT management experience. This experience must have included a diverse combination of skills in technology, business, and interpersonal communications; and demonstrated leadership and organizational capabilities.

Physical Requirements: Must maintain the physical ability necessary to perform tasks in an office setting, operating multiple computers, keyboards, and other peripheral equipment.

S·IHR\Oata 12.01-<lt\Ciass·Comp\Ciass SpeC$\ChieflnfoOli:f REV 3·10-CS doc

This Class Specification is intendea to present a Established 3-01. descriptive list of the range of essential functions Revised 1 0-06 & 3-performed by an Incumbent In thJs dass, but is not 10 Approved by Mary King, Interim General Manager Date intended to renect all duties performed within the iob.

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Alameda-Contra Costa Transit District Classification Specification

Chief Maintenance Officer

Class Code FLSA Status EEO Gate o Re resented Status Sala Grade Effective Date Resolution# Pa es 021 Exem I 1-0fficials/Administrators Non-re resented At-will 3-7-02 2051 . 1 1 of2_1

DEFINITION: Under policy direction, organizes, develops, plans, and directs all District maintenance functions, and ensures alignment of these functions with the goals and critical business outcomes of District operations. May serve on behalf of the General Manager in his/her absence.

REPORTS TO: The General Manager, and/or Deputy General Manager.

DISTINGUISHING CHARACTERISTICS: This executive-level position is responsible for providing administrative and policy direction to the District's overall maintenance functions, and furthering the District's goals and critical business outcomes.

ESSENTIAL FUNCTIONS: Duties/functions may include but are not limited to the following:

• Provides policy direction and expertise to division and department management in the Maintenance Division to ensure the effective repair, maintenance, and timely availability and functionality of the District's vehicles, facilities, and equipment.

• Provides executive and policy direction to managerial, professional, and technical staff engaged in implementing maintenance functions, and advances the attainment of goals, objectives, policies, procedures and work plans.

• Manages statistical and data analysis projects, oversees the management of records systems and databases for maintenance tracking and research purposes, and administers programs and assigned special projects.

• Develops and presents written and ora! reports and analyses on a wide variety of complex maintenance services issues to executive staff, other District personnel, the Board of Directors, union representatives, and community groups.

• Provides expertise and advice regarding staffing decisions in the Maintenance division, including recommendations for hiring, promotion, and termination; coordination of training and evaluation; and the implementation of discipline and remedial measures.

• Prepares and administers the budget of the Maintenance division.

• Participates in various labor/management committees and projects, and participates in problem solving, grievance resolution, and other related labor relations activities.

• Performs other related duties, as defined and directed by the General Manager and Deputy General Manager.

Classification Specification Adopted 3/7/02

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Alameda-Contra Costa Transit District Classification Specification

Chief Maintenance Officer Class Code FLSA Status EEO Cate o Re resented Status Sal a Grade Effective Date Resolution# Pa es

021 Exem I 1 Officials/Administrators Non-re resented At-will 3-7-02 2051 1 of 2

MINIMUM QUALIFICATIONS:

Knowledge of: Principles, policies and practices of vehide and facility maintenance and related programs; theory of mechanical engineering; motor-vehicle engine and drive-train operation and maintenance; preventative maintenance inspection and servicing, and facility maintenance and repair; apprentice mechanic programs; principles and practices of mathematical and basic statistical modeling; budget administration and capital planning; policy development and implementation; supervision, training, employee and organizational development; principles of leadership, team building, motivation and conflict resolution; business report writing; pertinent local, state and federal laws, rules, regulations, and collective bargaining agreements; modern office systems and current business software for word processing, spreadsheets, and presentation equivalent to the intermediate level of proficiency.

Ability To: Plan and direct the work of managerial and professional staff engaged in complex and varied maintenance functions; effectively train and evaluate staff; prepare and administer complex budgets; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization; analyze complex technical issues and develop alternative solutions; write, prepare and/or analyze and evaluate comprehensive written reports with recommendations; make effective oral presentations to a variety of audiences; and establish and maintain positive working relationships with District personnel, union representatives, and members of the public using principles of good customer service.

EducationfTraining: Equivalent to a Bachelor's Degree from an accredited four~year college or university in mechanical engineering, facilities engineering, transportation planning, business, public administration, or a related field.

Experience: Nine {9) years of increasingly responsible management experience that included five (5) years of experience in the administration of a maintenance division and multiple ancillary departments in an organization comparable to the AC Transit District.

S \HR\Oata 12·01.01\Crass-CompiC'ass Specs\Chlef Mamt Ofcr3-7·02 CS doc

Classification Specification Adopted 317/02

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Alameda Contra Costa Transit District Classification Specification

Chief Performance Officer

DEFINITION: Under policy direction, develops, organizes, and directs multiple District departments, including Procurement and Materials Management, Labor Relations, Project Controls & Systems Analysis, and Capital Planning and Grants.

REPORTS TO: The General Manager, or designee.

REPRESENTATIVE FUNCTIONS may include, but are not limited to the following:

• Provides executive direction to multiple District departments; including Procurement and Materials Management, Labor Relations, Project Controls & Systems Analysis, Capital Planning and Grants, and/or others assigned by the General Manager.

• Directs the development and implementation of strategic plans for process improvement and project control for all assigned programs and departments, as well as other District departments, as assigned by the General Manager.

• Represents the District, and participates in labor union contract negotiations and the resolution of grievances and other labor issues. Analyzes current collective bargaining agreements, and recommends strategies and cost effective solutions to the General Manager and Board of Directors.

• Develops and presents regularly scheduled written and oral reports and analysis on District projects, and department activities.

• Consults with, and makes presentations to the District's Board of Directors, District staff, community groups, and members of the public on a wide variety of projects and procurement issues.

• Provides expertise and advice regarding staffing decisions in the assigned departments, including recommendations for hiring, promotion, and terminaf1on; coord"lnation of training; and the implementation of discipline and remedial measures District~wide, in coordination with Human Resources and the Office of the General Counsel, as needed.

• Collaborates in the development and implementation of District-wide and departmental goals, critical business outcomes, policies, procedures, and plans.

• Directs the preparation and administration of annual budgets for all areas of responsibility.

• May serve on behalf of the General Manager, in his/her absence.

• Performs other related duties, as defined and directed by the General Manager.

This Class Specification is intended to present a descriptive list of the range of representative functions performed by an incumbent in this class _j '-"'""-';"-'"'"""'"'int;eeocod"ed'-'l"-o"'tetl"!e'-'"ct"''"'"""""'tie"'-"''""""'"m"ed'-'w"';t,h;co""!'h:c•"'ob"'.---,=c-.-=.-----------------­

Page1of2

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MINIMUM QUALIFICATIONS:

Alameda Contra Costa Transit District Classification Specification

Chief Performance Officer

Knowledge of: Principles, policies and practices of policy development and implementation, budget administration, and project management and control; the principles and techniques of capital planning, grants, and procurement and materials management in a public agency setting; labor and employment law in a union setting; principles of staff supervision, training, and employee and organizational development; principles of leadership, team building, motivation and conflict resolution; applicable federal, state and local laws, ordinances, regulations and requirements; business report writing; current office systems and current business software for project management, word processing, spreadsheets, presentation, and databases at the advanced level of proficiency.

Ability To: Plan and direct the work of managerial and professional staff; effectively train, motivate, and evaluate staff; prepare and administer complex budgets; develop and implement strategies for project control and process improvement; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization; analyze issues and develop alternative solutions; quickly learn and apply District policies, procedures, and collective bargaining agreements; negotiate labor contracts and resolve issues between various District stakeholders; write, prepare and/or analyze and evaluate comprehensive written reports with recommendations; make effective oral presentations to a variety of audiences; and establish and maintain effective working relationships with those encountered in the course of work using principles of excellent customer service.

Education/Training : Equivalent to a Bachelor's Degree from an accredited four-year college or university in business, public administration, project controls, or a related field.

Experience: Minimum of ten (10) years of recent. and verifiable senior management experience in Labor Relations, Capital Projects, and/or Procurement in a public agency setting. Experience must have included five (5) years directly supervising personnel at various levels in a union environment.

Physical Requirements: Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to direct or conduct field studies, and attend external meetings and events.

S·IHR\Oata 12.01·01\Ciass·Comp\Ciass Spocs\Chtol Porlormance Officer 2·13.doc

This Class Specification Is Intended to present a descriptive list of the range of representative functions performed by an Incumbent in this class but fs not Intended to reflect all duties erformed within the ob.

Page 2 of 2

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Alameda Contra Costa Transit District Classification Specification

Chief Planning & Development Officer Effective Date Resolution #

2-13·13 13-010

DEFINITION: Under policy direction, develops, organizes, and directs multiple District departments engaged in the planning and development of District capital projects, community relations. and long-range planning and development.

REPORTS TO: The General Manager, or designee.

REPRESENTATIVE FUNCTIONS may include, but are not limited to the following:

• Provides executive direction to multiple District departments, including Capital Projects, Engineering and Design, Planning and Development, Community Relations and Legislative Affairs, and/or others assigned by the General Manager.

• Collaborates in the development and implementation of District-wide and departmental goals, critical business outcomes, policies, procedures, and plans.

• Directs the development of long range Capital Improvement programs, and collaborates on a continual basis with Operations management and staff.

• Directs the development of Requests for Proposals/Qualifications; and partners with Procurement to achieve the most advantageous solicitation process, and pricing objectives, while adhering to the District's objectives and quality standards.

• Directs the approval of plans, specifications, reports, and other documents submitted by District staff and consultants; and orders appropriate revisions.

• Directs the examination and analysis of proposed and adopted legislation and plans and initiatives from community groups and the general public, in order to evaluate the impact on the District.

• Reviews and approves payment applications and change orders by contractors and consultants in consultation with appropriate District staff, and in compliance with the District process and procedures.

• Develops and presents regularly scheduled written and oral reports and analysis on District capital projects, and planning and development.

• Consults with and makes presentations to the District's Board of Directors, District staff, community groups, and members of the public on a wide variety of complex capital projects, and planning and development issues.

• Provides expertise and advice regarding staffing decisions in the assigned departments. including recommendations for hiring, promotion, and termination; coordination of training; and the implementation of discipline and remedial measures, in coordination with Human Resources and the Office of the General Counsel, as needed.

• Directs the preparation and administration of annual budgets for all areas of responsibility.

• May serve on behalf of the General Manager, in his/her absence.

• Performs other related duties, as defined and directed by the General Manager.

This Class Specification is Intended to present a descriptive list of the range of representative functions performed by an Incumbent in this class, but is not intended to reflect all duties performed within lhe job.

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Alameda Contra Costa Transit District Classification Specification

Chief Planning & Development Officer

MINIMUM QUALIFICATIONS:

Knowledge of: Principles, policies and practices of policy development and implementation, budget administration, capital planning and project management; principles of staff supervision, training, and employee and organizational development; principles of leadership, team building, motivation and conflict resolution; quality assurance practices in the design and construction industry; methods of construction and materials inspection; methods of construction claim avoidance and claim resolution ; safety practices and procedures; applicable federal, state and local laws, ordinances, regulations and requirements; procurement processes and techniques; business report writing; current office systems and current business software for project management, word processing, spreadsheets, presentation, and databases at the advanced level of proficiency.

Ability To: Plan and direct the work of managerial and professional staff; effectively train, motivate, and evaluate staff; prepare and administer complex budgets; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization; analyze issues and develop alternative solutions; quickly learn and apply District policies, procedures, and collective bargaining agreements; negotiate and resolve issues between various District stakeholders; write , prepare and/or analyze and evaluate comprehensive written reports with recommendations; make effective oral presentations to a variety of audiences; and establish and maintain effective working relationships with those encountered in the course of work using principles of excellent customer service.

Education/Training: Equivalent to a Bachelor's Degree from an accredited four-year college or university in business, public administration, transportation planning, engineering, architecture, construction management, project management, or a related field .

Experience: A minimum of ten (1 0) years of recent, verifiable senior management experience in capital project management that included multiple capital projects with a minimum construction budget of at least $10 million. Experience must have included the demonstrated use of advanced project management methodologies and techniques, as well as budget development, public agency procurement , contract negotiation, and five (5) years directly supervising personnel at various levels in a union environment.

Physical Requirements: Must maintain the physical condition necessary to: (1) perform tasks in an office setting operating a personal computer, keyboards, and other peripheral equipment; and (2) possess physical mobility in order to direct or conduct field studies, and attend external meetings and events.

S:\HR\Data 12-01-01 \Ciass-Comp\Ciass Specs\Chlof Planning Dvpmt Officer 2·13.doc

This Class Specification is intended to present a descriptive list of the range of representative functions performed by an incumbent in this class, but is not Intended to reflect all duties performed within the job.

Page 2 of 2

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259

Alameda Contra Costa Transit District Classification Specification

Chief Technology Officer Effective Date Resolution #

REV 2·1 3 1192 & 13-010

DEFINITION: Under policy direction, develops, organizes, and directs multiple District departments, including the Information Services and Customer Services departments.

REPORTS TO: The General Manager, or designee.

REPRESENTATIVE FUNCTIONS may include, but are not limited to the following:

• Provides executive level direction on all activities, policies, and procedures pertaining to the Information Services and Customer Services department; and ensures that all programs are appropriately budgeted, planned, organized, and staffed to meet District's business objectives.

• Develops and communicates a strategic plan, and operating and control strategies for the Information Services and Customer Services departments.

• Oversees the selection. supervision, training, motivation, evaluation and discipline of staff and ensures the development technical skills and competencies of professional staff, in coordination with Human Resources and the Office of the General Counsel , as needed.

• Directs the development and maintenance activities for all information technology (IT) systems. including hardware, software, and networks to ensure reliability, availability, security, and recovery capability.

• Develops and recommends the IT investment plan; establishes District-wide standards and system architectures; and provides the technical vision that supports the strategic planning process.

• Stays abreast of changing information technologies and communicates business implications of technical alternatives to the Board of Directors, General Manager, and Executive Staff.

• Manages vendor and consultant relationships through effective negotiations and administration of contracts for IT equipment and services and customer services functions.

• Ensures effective management of all projects and ensures appropriate project controls and communication plans are in place.

• Ensures consistently excellent customer service experiences both for internal and for external customers and partner agencies.

• Oversees the District's IT complaint resolution process and ensures resolution of complaints and customer concerns.

• Responsible for representing the District, and making presentations to the Board of Directors, public, private, and community groups regarding the District's customer services and special projects.

• Develops and administers the annual budgets; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures, and implements budgetary adjustments as appropriate and necessary.

This Class Specification is intended to present a descriptive list of the range of representative functions performed by an incumbent In this class but Is not intended to reflect all dutres erformed within the ob.

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Alameda Contra Costa Transit District Classification Specification

Chief Technology Officer

• May serve on behalf of the General Manager, in his/her absence.

• Performs related duties as defined and directed by the General Manager.

MINIMUM QUALIFICATIONS:

Knowledge Of: Contemporary Information Technology including software, hardware, network and communication technologies, and best practices; strategic planning methodology and deployment practices; procedures and practices of project management and control; management techniques including leadership, communication, organizational development, team building and conflict resolution; customer service practices and procedures; and current office software for word processing, spreadsheets, databases, and presentation at the advanced level of proficiency.

Ability To: Bring people together around complex goals, develop consensus among user groups and individuals affected by the introduction of new technologies; track multiple complex projects through the delegation of authority and accountably; communicate technical concepts to business management and staff; recruit, develop and manage a technically proficient IT staff; and establish and maintain effective working relationships with those encountered in the course of work using principles of excellent customer service.

Education : Equivalent to a Bachelor's Degree from an accredited college or university in Computer Science, Business Administration, Public Administration or a closely related field .

Experience: A minimum of ten ( 1 0) years of senior level management in Information Technology. This experience must have included a diverse combination of skills in technology, business. customer service, and interpersonal communications; and demonstrated leadership and organizational capabilities.

Physical Requirements: Must maintain the physical ability necessary to perform tasks in an office setting, operating multiple computers, devices, keyboards, and other peripheral equipment.

Established 3-01 . Revised 10-06, 3-10 & 2-13

S.IHR\Data 12·01-01\Ciass.COmp\Ciass Specs\ChiefTechnology Olficer REV 2-13.doc

This Class Specification is intended to present a descriptive list of the range of representative functions performed by an incumbent in this class but Is not intended to reflect all duties performed within the 'ob.

Page 2 of 2

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Alameda-Contra Costa Transit District Classification Specification

Chief Transportation Officer

DEFINITION: Under policy direction, plans, develops, organizes, and directs the implementation of the District's transit services. The position provides highly complex and responsible direction for multiple operations departments and administrative programs. May serve on behalf of the General Manager in his/her absence.

REPORTS TO: The General Manager, and/or Deputy General Manager.

DISTINGUISHING CHARACTERISTICS: This executive-level position is responsible for directing the District's transportation services, as well as multiple ancillary departments. The incumbent is accountable for accomplishing the critical business outcomes of assigned operations departments, and advancing District goals and objectives within general policy guidelines.

ESSENTIAL FUNCTIONS: Duties/functions may include but are not limited to the following:

• Plans, manages, develops, organizes, and directs the activities of multiple operations departments, including Transportation, Services Supervision, Training and Education, Protective Services, and/or others assigned by the General Manager.

• Collaborates in the development and implementation of District-wide and departmental goals, critical business outcomes, policies, procedures, and plans.

• Develops and presents written and oral reports and analyses on a wide variety of highly complex transit service issues.

• Consults with and makes presentations to the District's Board of Directors, District staff, union representatives, community groups and members of the public on a wide variety of complex and multi­faceted transit service issues.

• Provides expertise and advice regarding staffing decisions, including recommendations for hiring, promotion, and termination; coordination of training; and the implementation of discipline and remedial measures.

• Provides technical direction to managerial, professional, and technical staff in carrying out assigned functions.

• Directs the preparation and administration of annual budgets for areas of responsibility.

• Develops, implements, and administers a variety of special projects

• Performs other related duties, as defined and directed by the General Manager and Deputy General Manager.

Classification Specification 2/8/02

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Alameda-Contra Costa Transit District Classification Specification

Chief Transportation Officer

Class Code FL.SA Status EEO Catego Re resented Status Sala Grade Effective Date Resolution # Pa es 015 Exem 1-0fficials/Administrators Non-re resented At-will 3-7-02 2051 2of2

MINIMUM QUALIFICATIONS:

Knowledge of: Principles, policies and practices of transit management and administration; policy development and implementation; budget administration and capital planning; supervision, training, employee and organizational development; principles of leadership, team building, motivation and conflict resolution; business report writing; pertinent local, state and federal laws, rules, regulations, and collective bargaining agreements; modern office systems and current business software for word processing, spreadsheets, and presentation equivalent to the intermediate level of proficiency.

Ability To: Plan and direct the work of managerial and professional staff; effectively train and evaluate staff; prepare and administer complex budgets; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization; analyze issues and develop alternative solutions; write, prepare and/or analyze and evaluate comprehensive written reports wlth recommendations; make effective oral presentations to a variety of audiences; and establish and maintain positive working relationships with District personnel, union representatives, and members of the public using principles of good customer service.

Education/Training: Equivalent to a Bachelor's Degree from an accredited four-year college or university in business, public administration, transportation planning, mechanical engineering, or a related field.

Experience: Nine (9) years of increasingly responsible management experience that included five (5) years of experience in the administration of a transportation division and multiple ancillary departments in an organization comparable to the AC Transit District.

S.\HR\Data\Ciass-Comp\Ciass Spees\Cn1a1 Trans Ofcr-PROPOSt::D doc

Classification Specification 2/8/02

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AllrMCI..contr• Costa Trant It Dlttrict Cll11tfkat!On Specification

DEPUTY GENERAL MANAGER

DEFINITION: Under policy direction, the Deputy General Manager is responsible for assisting the General Manager In planning, developing, organizing and directing the activities of the District. In a<fditlon, the position provides highly complex and responsible direction for multiple departments or administrative programs. Serves on behalf of the Gerieral Manager in hlllher abaence.

This is an executivHvel position responsible for

l~~~:~:~~~o:ul~:l~h~e~po~lic~le.s and programs of the Olttrict. The department soal$ and objectives and furthering II

EXAMPLES OF DUTIES/FUNCTIONS: Outleslfunctiona may Include but are not limited to the fOHowlng:

• Plans, manages, develops, organizes and directs the activities of Dittrict·wlde funcllona as well asepeclfic administrative and operational departments as assigned by the General Manager;

• Assists the General Manager in the development and implementation of District-wide goals, objectives, po!ieles and procedures and plans; develops and implements departmental policiea and procedures;

• Develops and presents writlen and oral reports and analysis on a wide variety of highly complex transit isaues having District-wide impacts;

• Consults and collaborates with and makes presentations to District staff, union representatives, community groups and members of the -public on a wide variety of highly compfex Issues having District-wide Impact;

• Recommends the appointment of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements diScipline procedures; recommends employee terminations:

• Provide& technical direction to managerial, profesalonal, and technical etaff In carrying out functions;

• Olrecta the preparation and administration of annual budgett for areas of r.spontlbllity:

• Performs other related dutln.

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264

Alameda-Conlr• C:O.t.l Transit District CIIMifltaUM Speclflc.tlon

DEPUTY GENERAL MANAGER

'"' ...... """'" ,.,

Principles, polieles and practices of management and •dmlnistration, poUcy Implementation, budget adminiatratlon, tupervltion, training, employee and

org;onuiati<>_nal development. leadership, team building, motivation and conflict resolution, busJnen report writing, pertinent local, state and federal laws, rules and regulations, and coliacttve bargaining agreements, modern office systems and business software.

Ability To: Plan and direct the work of managerial and professional staff; effectively train and evaluate staff; prepare and administer complex budgets; apply collaborative work strategies and gain the cooperation of employees at an levels of the organizatiOn; analyze issues and develop alternative aolutions; prepare andfor analyze and evaluate comprehensiVe written report& with recommendations; make effective oral presentations to a variety of audiences; and establish and maintain positive working relationships with District personnel. union representatives, and members of the public using principles of good customer service.

EducatfonfTralnlna: Equivalent to a Bachelor's Degree from an accredited four-year college or uni\lersity In business or public administration or a related field.

Nlne years of Increasingly responsible management experience that included five · in the administration of complex departments or projects In a large public or

private i Famniarity wlth transit or transportation system activities and functions, and experience directly related to major functional areas managed are highly desirable.

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Alameda~Contra Costa Transit District Classification Specification

Deputy General Manager -Service Development

Class Code FLSA Status EEO Category Represented Status Salary Grade Effective Date

013 Exempt 1 -Officials/Administrators At·Will NIA 10127/99

Resolution # Pages

"" 1 of 2

DEFINITION: Under policy direction, the Deputy General Manager- Service Development is responsible for assisting the General Manager and the Deputy General Manager in planning, developing, scheduling, organizing and directing the implementation of the District's transit services. The position provides highly complex and responsible direction for multiple departments or administrative programs responsible for short~ and long-range capital and service planning and scheduling. May serve on behalf of the General Manager in his/her absence.

DISTINGUISHING CHARACTERISTICS: This is an executive-level position responsible for the District's service development functions; incumbent serves as the primary service planning and scheduling advisor to the District's General Manager and Deputy General Manager. The incumbent is accountable for accomplishing goals and objectives of the District's service development departments and furthering District goals and objectives within general policy guidelines.

EXAMPLES OF DUTIES/FUNCTIONS: Duties/functions may include but are not limited to the following:

• Plans, manages, develops, organizes and directs the activities of multiple service development related departments as assigned by the General Manager;

• Assists 1n the development and implementation of District-wide goals, objectives, policies and procedures and plans; develops and implements departmental policies and procedures;

• Develops and presents written and oral reports and analysis on a wide variety of highly complex service developmenUtranslt issues;

• Consults and collaborates with and makes presentations to District staff, union representatives, community groups and members of the public on a wide variety of highly complex service development 1 transit issues;

• Recommends the appointment of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures; recommends employee terminations;

• Provides technical direction to managerial, professional, and technical staff in carrying out assigned functions;

• Directs the preparation and administration of annual budgets for areas of responsibility;

• Performs other related duties.

Classification Specification

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Alameda-Contra Costa Transit District Classification Specification

Deputy General Manager- Service Development

Class Code FLSA Status EEO Category Represented Status Salary Grade Effective Data

013 Exempt 1- Officials/Administrators At-Will NIA 10127199

Resolution # Pages

2 of 2

Knowledge of: Principles, policies and practices of management and administration, policy development and implementation, budget administration, supervision, training, employee and organizational development, leadership, team building, motivation and conflict resolution, business report writing, pertinent local, state and federal laws, rules and regulations, and collective bargaining agreements, modern office systems and business software.

Ability To: Plan and direct the work of managerial and professional staff; effectively train and evaluate staff; prepare and administer complex budgets; apply collaborative work strategies and gain the cooperation of employees at all levels of the organization: analyze issues and develop alternative solutions; prepare and/or analyze and evaluate comprehensive written reports with recommendations; make effective oral presentations to a variety of audiences; and establish and maintain positive working relationships with District personnel, union representatives, and members of the public using principles of good customer service.

Education/Training: Equivalent to a Bachelor's Degree from an accredited four-year college or university in transportation planning, urban studies, business or public administration, economics or a related field.

Experience: Nine (9) years of increasingly responsible management experience that included five (5) years of experience in the administration of complex departments or projects in a large public or private organization. Familiarity with transit or transportation system activities and functions, and experience directly related to major functional areas managed are highly desirable.

S:IHRIDATA\CLS-COMP\SPECS\Deputy GM-SIVC Dvpmt SPEC.doc

Classification Specification