Staff Survey

'Temperature Check'

Background

• National staff survey run annually• Results made available 6 months after survey

sent out• Current climate requires ongoing monitoring

of staff moral• 4 questions asked 4-6 weekly to gauge staff

feeling-temperature check

Questions

• How strongly would you recommend Hinchingbrooke as a place to work to family and friends (5 strongly agree - 1 strongly disagree)

• As an employer what do you think we do well?• As an employer what do you think we could do

better?• How strongly would you recommend Hinchingbrooke

as a hospital to family and friends (5 strongly agree - 1 strongly disagree

Responses

• 143 responses• 69 in first 24 hours• 14 by paper based version

Question 1 - resultsQ1 How strongly would you recommend hinchingbrooke as a place to work to family and friends?

(5 = strongly agree - 1= strongly disagree)

Rating strongly disagree 2 3 4 strongly agree Total responsesResponses 21 21 53 26 22 143% 14.7% 14.7% 37.1% 18.2% 15.4%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

strongly disagree 2 3 4 strongly agree

Q1

Question 4 - resultsQ4 How strongly would you recommend hinchingbrooke as a hospital to family and friends?

(5 = strongly agree - 1= strongly disagree)

Rating strongly disagree 2 3 4 strongly agree Total responsesResponses 6 20 39 49 29 143% 4.2% 14.0% 27.3% 34.3% 20.3%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

strongly disagree 2 3 4 strongly agree

Q4

What does this tell us?• People are generally happy to recommend Hinchingbrooke as a

place to be treated. 82% rated 3 or above• As expected with major change, staff may not feel it is a place

to recommend to work. 28% either disagree or strongly disagree

Question 2 - what we do wellQ2 As an employer what do you think we do well?

Friendly SupportPatient

CareDecision Making

Environment Safety

Media Comms

T&Cs Valued Training LeadershipTotal

responsesResponses 20 19 18 18 15 15 12 8 7 1 133% 15.0% 14.3% 13.5% 13.5% 11.3% 11.3% 9.0% 6.0% 5.3% 0.8%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

Q2

Friendly

Support

Patient Care

Decision Making

Environment Safety

Media Comms

T&Cs

Valued

Training

Leadership

Question 2 - what this tells us

• Hinchingbrooke maintains a friendly supportive Trust

• Staff are beginning to feel involved in decision making process - strong negative theme in partnership sessions in November.

• Staff believe external media communications to be good- strong negative theme in partnership sessions in November

Question 3 - what we could do betterQ3 As an employer what do you think we could do better?

Supported valued

Comms LeadershipHours

WorkloadEnvironment Change T&Cs

Patient Care

StructureTotal

responsesResponses 45 40 21 20 18 14 12 10 7 187% 24.1% 21.4% 11.2% 10.7% 9.6% 7.5% 6.4% 5.3% 3.7%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

Q3

Supported valued

Comms

Leadership

Hours Workload

Environment

Change

T&Cs

Patient Care

Structure

Question 3 - what this tells us

• Strong feeling around not feeling valued and supported

• Strong feeling of issues around internal communication with staff

• Perception of effective leadership requires improvement

Recommendations • Acknowledge the way staff are feeling about

not feeling valued and supported - through Boards and clinical units

• Inform people of recent Communications appointment

• Facilitate regular contact between staff and senior leadership team

• Run survey again in October with additional question - clinical or non clinical