Staff vacancies in care services 2018 · Published January 2020. Page 2 of 59 Staff vacancies in care services 2018 Contents Page . Introduction 3 . Summary of key findings 5 . Sources

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Staff vacancies in care services 2018Published January 2020

Page 2 of 59 Staff vacancies in care services 2018

Contents Page

Introduction 3

Summary of key findings 5

Sources and use of data in this report 9

Detailed findings 12

Reason analysis 25

Tables 33


Introduction Following on from the Staff vacancies in care 2017 report jointly published by the Care Inspectorate and the Scottish Social Services Council (SSSC) this report will provide updated data on the number of registered care services with a vacancy and the number of actual vacancies that services say they have using whole time equivalent (WTE) data.

We know from our collective experiences of scrutiny and regulation that an effective and stable staff team is strongly associated with providing high quality care. It allows trusting relationships to develop between people providing and experiencing care and supports positive experiences and outcomes.

The Care Inspectorate and the SSSC recognise that parts of the social service sector have particular challenges with recruitment and retention of staff. Both organisations collect and publish data about the workforce and services to support planning. We believe this joint report provides a fuller understanding of vacancies in the sector by providing a national overview of both the number of services with one or more vacancy and the number of vacancies they have.

Registered care services provide the information in the report as part of the Care Inspectorate’s annual returns. The annual returns ask services questions about numbers of vacancies, difficulties filling vacancies and so on across early learning and childcare, children’s services and adult social care. The only exception is childminders, who are usually sole providers.

Of course, the numbers never tell the whole story. The skills, experience and values of social service staff are just as important as having the right number of them in place. The Health and Social Care Standards set out what people should experience from care, these include:

• 3.14 I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes.

• 3.15 My needs are met by the right number of people.

• 3.16 People have time to support and care for me and to speak with me.

Similarly, the SSSC Codes of Practice for Employers and Social Service Workers require employers to:

• 1.1 Use thorough recruitment processes to make sure that only suitable people with appropriate attitudes and values, and the potential to gain the necessary knowledge and skills, enter the workforce.

• 3.1 Provide good quality induction, learning and development opportunities to help social service workers do their jobs effectively and prepare for new and changing roles and responsibilities.

And workers to:


• 6.10 Listen to feedback from people who use services, carers and other relevant people and consider that feedback to improve my practice.

This report is just one aspect of the workforce planning activities undertaken by the Care Inspectorate and SSSC. The Care Inspectorate and the SSSC were pleased to work with a wide range of experts to support the development of the Safe Staffing bill and subsequent legislation. As part of the implementation, the Care Inspectorate is leading the work on tools for care homes for adults including workload planning and workforce planning.

The SSSC is leading work on the implementation of the National Workforce Plan, which includes work on career pathways and the development of a professional framework for practice in social care and social work.

Peter Macleod

Chief Executive

Care Inspectorate

Lorraine Gray

Chief Executive

Scottish Social Services Council


Summary of key findings

The Care Inspectorate is the independent scrutiny and improvement body responsible for regulating a wide range of care and support services in Scotland, and the Scottish Social Services Council (SSSC) is the regulator for the social service workforce in Scotland responsible for protecting the public by registering social service workers, setting standards for their practice, conduct, training and education and by supporting their professional development.

In order to avoid confusion, we use the Care Inspectorate's definitions for care services and their subtypes throughout in commentary. These differ in some instances from those used by SSSC (for example, care homes for children and young people and school care accommodation services). A comparison of the definitions the Care Inspectorate and SSSC use for care services and subtypes is below. Although the commentary will primarily focus on the Care Inspectorate's care service definitions, full breakdowns of the vacancy data with SSSC definitions are included in the Tables section at the end of the report.

SSSC to Care Inspectorate service type definitions

SSSC definition Care Inspectorate definition

Service type Service and service subtype Adoption Adoption

Adult day care Support service: other than care at home Adult placement Adult placement

Care homes for adults Care home: adults Care home: older people

Childcare agency Childcare agency Day care of children Daycare of children

Fostering Fostering Housing support/care at

home Housing support Support service: care at home

Nurse agency Nurse agency Offender accommodation Offender accommodation

Residential childcare Care home: children and young people School care accommodation: residential special Secure accommodation

School care accommodation School care accommodation: mainstream

At 31 December 2018 there were around 13,000 registered services providing care and support for children, young people, adults and older people across Scotland. Almost 5,500 of these services were childminders, which are not included in the remainder of this report. The remaining 8,000 services employed an estimated


181,5401 staff – an increase of 1.3% on the previous year’s estimate. Around 39% (about 71,350 workers) work in care at home or housing support services; 29% (about 53,500 workers) work in care homes for adults and older people and a further 19% (about 34,910 workers) in daycare of children services. To provide some context to the findings below, a 2017 report2 found that 20% of all establishments in Scotland had at least one vacancy and that the overall vacancy rate across all establishments in Scotland was 3.1%.

Services reporting vacancies • At 31 December 2018, 38% of services reported having vacancies. This was

unchanged from the proportion of services with vacancies at 31 December 2017 and an increase of 2 percentage points from 2016 (36%). This was higher than the 20% of all establishments, across all sectors in Scotland that reported having a vacancy2.

• Housing support services (63% of services), care at home services (60% of services), care homes for older people (59% of services) and care homes for adults (52% of services) had the largest proportion of services reporting vacancies where the service type had more than 100 services.

• Care homes for adults, care homes for older people, housing support services, care at home services, nurse agencies and residential special schools all had a proportion of services with vacancies significantly above the national average for all care services.

• Daycare of children and adoption services were significantly below the national average for all care services reporting vacancies.

• Aberdeen (49% of services), Edinburgh (49% of services) and East Ayrshire (48% of services) had the highest proportion of services with vacancies of all local authority areas. These local authority areas had a significantly higher proportion of services with vacancies than the national average for all care services.

• Angus (21% of services), Argyll and Bute (29% of services) and Highland (29% of services) had the lowest proportion of services with vacancies of all local authority areas but still higher than the Scottish economy average.

• Angus, Argyll and Bute, Highland and South Ayrshire had a significantly lower proportion of services with vacancies than the national average for all care services.

Rate of whole time equivalent (WTE) vacancies • At 31 December 2018, the rate of WTE vacancies for all services in Scotland

was 5.5% down from 5.9% in 2017. This was higher than the overall vacancy rate across all establishments in Scotland of 3.1%2.

• Care homes for adults, housing support services, care at home services, childcare agency services and nurse agency services all had a significantly higher rate of WTE vacancies than the national average.

1 Workforce Data 2018 – Scottish Social Services Council 2 Employer skills survey 2017: UK findings – Department for Education


• Aberdeen, Clackmannanshire, Dundee, Edinburgh and Scottish Borders all had a significantly higher rate of WTE vacancies than the national average.

Nurse vacancies

• At 31 December 2018, 19% of services reported having nursing vacancies

(where applicable). This was a decrease of 1 percentage point on the proportion of services with vacancies at 31 December 2017 (20%) and down 2 percentage points from 2016 (21%).

• Care homes for older people (45% of services) and nurse agency services (51% of services) had a significantly higher than average proportion of services with nursing vacancies.

Rate of whole time equivalent (WTE) nursing vacancies • At 31 December 2018, the rate of WTE vacancies for all services in Scotland

was 1.2% down from 1.8% in 2017. • Care homes for older people and nurse agency services had a significantly

higher rate of WTE nursing vacancies than the national average. • Edinburgh, Fife, Glasgow and Stirling all had a significantly higher rate of WTE

nursing vacancies than the national average. Services reporting problems filling vacancies • At 31 December 2018, 47% of services with vacancies reported having problems

filling them; up 2 percentage points from the previous year. • Care at home services (66%), care homes for older people (58%), housing

support services (58%), nurse agency services (65%) and residential special schools (75%) all had a proportion of services reporting that vacancies were hard to fill significantly above the national average for all care services (47%).

• Daycare of children services (42%), Adoption services (19%), care homes for children and young people (40%), mainstream school accommodation services (13%), adult placement services (12%) and support services other than care at home services (adult day care services; 20%) had a proportion of services reporting that vacancies were hard to fill significantly below the national average for all care services.

• Edinburgh (57%), Aberdeen (56%) and Orkney (55% of services) had the highest proportion of services reporting that vacancies were hard to fill. Edinburgh and Aberdeen were significantly higher than the national average for all care services.

• Angus (30%), West Dunbartonshire (34%) and Inverclyde (34%) had the lowest proportion of services reporting that vacancies were hard to fill.

• Angus, West Dunbartonshire, Inverclyde, North Ayrshire and Dundee all had a significantly lower proportion of services reporting that vacancies were hard to fill than the national average for all care services.


Reported reasons for vacancies being hard to fill Services were asked why they had found vacancies hard to fill. The following were the most commonly reported reasons.

• Too few applicants with experience (60%), too few applicants in general (58%) and too few qualified applicants (50%) were the most common themes within most service types that reported problems filling vacancies.

• The main reason why services found vacancies difficult to fill was not having enough or appropriate applicants applying for vacancies. 24% of services reported there were too few applicants applying for roles, 18% reported there were too few applicants with the required experience and 16% reported there were too few qualified applicants.


Sources and use of data in this report The information in this report only relates to those services that completed an annual return. This includes services that were inactive but provided an annual return. We have not made statistical adjustments for those services that did not complete returns. In 2018, 88% of services (excluding childminders) completed an annual return with the required staffing information completed. This report brings together data on the number of registered care services with a vacancy. The data on the number of registered care services with a vacancy lets us see the proportion of services in local authority areas and service types impacted by them.

In the annual return it was left for the care service to determine what a vacancy was defined as. The annual return did not provide any criteria to assist in this definition, so there will be variation between services in what they considered a vacancy. This is the same approach used in the UK Employer Skills report. Additionally, if a service provided a whole time equivalent (WTE) value for vacancies but replied ‘No’ to ‘Did you have any staff vacancies at 31 December?’ they were recategorised with a ‘Yes’ response. This is a change in the way we treated these responses in the previous report, where we excluded them. This has changed some of the statistics previously reported about the proportion of services with vacancies. Care services were left to define what ‘hard’ meant in the ‘Have you found vacancies hard to fill?’ question. No criteria were provided in the annual return to define ‘hard’ so there will be variation between services regarding the definition. This is the same approach used in the UK Employer Skills report. The reasons why services find it hard to fill vacancies are only shown for those services that said they found it hard to fill vacancies. Where services said they did not find it hard to fill vacancies, but have nonetheless answered the question about why they found it hard to fill them, we have recategorised their initial response to a ‘Yes’ and the reasons they detailed for vacancies being hard to fill are included in all analyses. This is a change in the way we treated these responses in the previous report, where we excluded them. This has changed some of the statistics previously reported about reasons vacancies were hard to fill. When we use the term ‘care services’, we mean services registered under the auspices of the Public Services Reform (Scotland) Act 2010. These are mainly care homes, early learning and childcare, care at home services, housing support services and day centres. The term also includes more specialist services such as fostering and adoption agencies, nurse agencies, childcare agencies, school care accommodation and other support services. These operate across the private, voluntary and public sectors. Those in the voluntary and private sectors are sometimes commissioned by the local authority or integration authority to provide funded places but remain separate organisations and as employers are responsible for their own recruitment.

Daycare of children is defined by the Public Services Reform (Scotland) Act 2010 as a service that provides care for children on non-domestic premises for a total of more than two hours a day and on at least six days per year. This includes nurseries,


crèches, out of school care and playgroups. Daycare of children services along with childminder services collectively make up early learning and childcare services. This means where we refer to local authority areas in this report, we are generally referring to the totality of care services operating in the geographical area of the local authority, not just to those services directly provided by the local authority itself. Geographical analysis for housing support and care at home services was determined by the location of the service base. Due to the nature of these services, they may operate in other or additional local authority areas than where the service base is located. Housing support services may also be combined with care at home services and share the same staff. For this report, reporting on housing support services includes both sole housing support services and those combined with care at home services. Data for care at home services is just for sole care at home services. Note that, when asked about staff vacancies, nurse agencies and childcare agencies may include vacancies in terms of staffing their own service as well as the staff they supply to other services. Although we have included these figures in our analysis, these vacancies are different in nature to the vacancies reported by other types of service directly providing a care service.

Managers of care services provided the information in this report, rather than inspectors independently verifying it. That said, the Care Inspectorate has collected this information for a number of years and has high confidence in the reports from care service managers, who are usually directly responsible for recruitment processes and decisions. All information relates to 31 December of the year displayed. The questions asked in the annual return are the following:

Staffing vacancies

1) Did you have any staff vacancies at 31 December? (Yes, No, Not applicable) 2) How many WTE all staff vacancies did you have at 31 December? 3) Have you found vacancies hard to fill? (Yes, No, Not applicable) 4) If ‘Yes’, why have you found them hard to fill?

Options: a. Too few applicants b. Too few qualified applicants c. Too few applicants with experience d. Can't afford wage demands e. Reason unknown f. Competition from other service providers g. Competition from other types of work h. Cost of living in the area is too high i. Candidates unable to work the hours needed j. Other reason

5) If ‘Other reason’, please specify. (open response text box)


6) Please tell us what you consider to be the main reason why it is hard to fill vacancies. (dropdown list of options from Question 3)

7) If ‘Other reason’ please tell us what it is. (open response text box) Nursing vacancies

1) Did you have any nursing post vacancies? (Yes, No, Not applicable) 2) How many WTE staff vacancies did you have at 31 December for total

nursing staff?


Detailed findings The tables referenced in this section of the report are at the end of the report.

Services reporting vacancies Overall (Table 1a) In the most recent annual return, 38% of services (where the question was applicable) said they had vacancies at 31 December 2018. This remained unchanged from 31 December 2017 (38%) and increased 2 percentage points from 2016 (36%). Service type analysis (Table 1b and 1c) Adult services

Services where care is provided at place of residence

For adult care services where the care provision was carried out in the home of the person receiving care, there was generally a high proportion of services with vacancies. Housing support services increased 4 percentage points to 63% of services from 59% of services in 2017. Care at home services decreased 2 percentage points from 62% of services in 2017 to 60% of services in 2018. Care homes for older people remained unchanged from 2017 at 59% of services. The proportion of services with vacancies reported in care homes for adults fell 1 percentage point from 53% of services in 2017 to 52% of services in 2018. Offender accommodation services reported an increase in the proportion of services with vacancies up from 40% of services in 2017 to 60% of services in 2018. However, in real terms this is just an increase of one service reporting having vacancies.

Except for offender accommodation services, all of the service types above had vacancy rates significantly above the national average for all care services (38% of services). For care at home services, Falkirk (100% of services) had a significantly higher proportion of services with vacancies than the national average for care at home services (60%). Housing support services in Aberdeenshire (84% of services) and Aberdeen (80% of services) both had a significantly higher proportion of services with vacancies than the national average for housing support services (63%). In the case of care homes for adults, no services had a significantly higher proportion of services with vacancies than the national average for care homes for adults (52%). While, for care homes for older people, Edinburgh (83% of services) had a significantly higher proportion of services with vacancies than the national average for care homes for older people (59%).


Non-residential services

The proportion of services with vacancies in support services other than care at home (adult day care services) remained unchanged from 2017 at 38% of services. Nurse agency services dropped 2 percentage points from the previous year, from 53% of services in 2017 to 51% of services in 2018. Adult placement services decreased from last year, down 2 percentage points from 24% of services in 2017 to 22% of services with vacancies in 2018.

For service types with fewer individual registered services, changes year on year can appear relatively large compared to the larger service types (that have more than 100 registered services). In order to assess whether the changes were statistically different, we took the number of services for each service type into account. Nurse agencies (51% of services) had vacancy rates significantly above the national average for all care services. For nurse agencies, there were no local authority areas where the proportion of services reporting vacancies was significantly above the average for the overall service type. Adult placement services (22% of services) had vacancy rates significantly below the national average for all care services. For adult placement services, there were no local authority areas where the proportion of services reporting vacancies was significantly below the average for the overall service type.

Services for children and young people

Services where care is provided at place of residence

The proportion of services with vacancies in Care homes for children and young people decreased 4 percentage points from 45% of services in 2017 to 41% of services in 2018. For smaller service types, changes year on year can appear relatively large compared to larger service types. Vacancies in secure accommodation services decreased; dropping 20 percentage points to 60% of services from 80% of services in 2017 (this was a decrease of 1 service reporting having at least one vacancy). Residential special school accommodation services decreased 5 percentage points from 78% of services in 2017 to 73% of services reporting vacancies in 2018. The proportion of mainstream school accommodation services reporting vacancies increased 12 percentage points from 11% of services in 2017 to 23% of services in 2018.

The proportion of residential special school accommodation services (73% of services) reporting vacancies was significantly above the national average for all care services. For residential special school accommodation services, there were no local authority areas where the proportion of services reporting vacancies was significantly above the average for the overall service type.

Non-residential services

The proportion of daycare of children services with vacancies remained unchanged from 2017 at 23%. Fostering services reported a decrease in the proportion of reported vacancies; down to 39% of services from 45% in 2017. Adoption services with vacancies continued to decrease down to 22% of services from 28% of services


in 2017. The proportion of childcare agency services with vacancies remained unchanged from 2017 at 25%.

Daycare of children services (23% of services) had vacancy rates significantly below the national average for all care services (38% of services). Daycare of children services displayed significant regional variation in vacancy levels between local authority areas compared to the average for the service type. Angus (11% of services), Argyll and Bute (11% of services), Fife (16% of services), Highland (10% of services) and South Ayrshire (10% of services) all had a significantly lower proportion of services with vacancies than the national average for daycare of children services (23%). Adoption services (22% of services) had vacancy rates significantly below the national average for all care services (38% of services). There were no local authority areas where the proportion of services reporting vacancies was significantly below the average for the overall service type. Analysis by local authority area (Table 1d) The local authority areas with the highest proportions of services with vacancies at 31 December 2018 were:

• Aberdeen (49%; up 3 percentage points from 2017) • Edinburgh (49%; up 7 percentage points from 2017) • East Ayrshire (48%; up 12 percentage points from 2017).

Of all the local authority areas, Aberdeen, Edinburgh and East Ayrshire had a significantly higher proportion of services with vacancies than the national average for all care services. In Aberdeen, care homes for older people (75% of services) and housing support services (80% of services) all had a significantly higher proportion of services with vacancies than the average for services in Aberdeen (49%). In Edinburgh, care at home services (70% of services), care homes for older people (83% of services), care homes for adults (72% of services) and housing support services (69% of services) all had a significantly higher proportion of services with vacancies than the average for services in Edinburgh (49%). In East Ayrshire, housing support services (81% of services) had a significantly higher proportion of services with vacancies than the average for services in East Ayrshire (48%). The local authority areas with the lowest proportions of services with vacancies at 31 December 2018 were:

• Angus (21%; up 1 percentage point from 2017) • Argyll and Bute (29%; down 3 percentage points from 2017) • Highland (29%; up 1 percentage point from 2017).

Of all the local authority areas, Angus, Argyll and Bute, Highland and South Ayrshire had a significantly lower proportion of services with vacancies than the national average for all care services. For these local authority areas, only daycare of


children services had a significantly lower proportion of services with vacancies than the average for services in their respective local authority area. In 17 out of 32 local authority areas (53%) the proportions of services with vacancies increased between 2018 and 2017. The following local authority areas saw the biggest increases (in percentage points).

• East Ayrshire up 12 percentage points (from 36% to 48%). • Inverclyde up 9 percentage points (from 36% to 45%). • Midlothian up 6 percentage points (from 31% to 40%).

The following local authority areas saw the biggest decreases (in percentage points).

• Renfrewshire down 6 percentage points (from 44% to 38%). • North Lanarkshire down 5 percentage points (from 49% to 44%). • East Renfrewshire down 3 percentage points (from 38% to 33%).

Rate of WTE vacancies The rate of WTE vacancies was calculated by dividing the number of WTE vacancies by the WTE number of staff plus the WTE vacancies at the 31 December of the given year. Some services were not able to provide this information accurately and as such we excluded some data where we found it to be inaccurate (see 'Sources and uses of data in this report' for details). Ultimately, this resulted in 95% of services that provided WTE data being analysed. Service type analysis (Table 1e and 1f) At 31 December 2018, the rate of WTE vacancies for all services in Scotland was 5.5% down from 5.9% in 2017. Adult services Services where care is provided at place of residence The rate of WTE vacancies in care at home services decreased from 8.2% in 2017 to 7.3% in 2018. Housing support services remained unchanged from 2017 at 7.2% in 2018. For care homes for older people, the percentage decreased from 4.8 % in 2017 to 4.7% in 2018. The rate of WTE vacancies in care homes for adults decreased from 7.3% in 2017 to 6.8% in 2018. The rate of WTE vacancies in offender accommodation services more than halved from 8.2% in 2017 to 3.8% in 2018. Care homes for adults, housing support services and care at home services all had a rate of WTE vacancies significantly higher than the national average of 5.5%. For care homes for adults, Inverclyde (18.0%) and Edinburgh (12.4% of total WTE) had a significantly higher rate of WTE vacancies than the national average for care homes for adults (6.8%). Housing support services in Aberdeen (11.5%), Clackmannanshire (13.3%), Dundee (10.6%), Fife (9.7%) and West Lothian (12.8%


of total WTE) had a significantly higher rate of WTE vacancies than the national average for housing support services (7.2%). Care at home services in Clackmannanshire (16.6%), Edinburgh (10.8%), Falkirk (11.0%) and Scottish Borders (15.4% of total WTE) had a significantly higher rate of WTE vacancies than the national average for care at home services (7.3%). Non-residential services Support services other than care at home (adult daycare services) reported a decreased rate down from 5.6% in 2017 to 3.7% in 2018. The rate of WTE vacancies in nurse agency services decreased from 23.8% in 2017 to 18.9% in 2018. Nurse agency services had a high rate of WTE vacancies. This is likely due to the specific operating model of this service type. Nurse agency services source and supply care workers on behalf of third parties so while the core staff required to operate the agencies can be relatively small, the staff pool they attempt to recruit for can be substantially larger. This results in a rate of WTE vacancies that is much higher than other service types. Adult placement services had a decrease in the rate of WTE vacancies down from 5.6% in 2017 to 4.8% in 2018. Nurse agency services had a rate of WTE vacancies significantly higher than the national average of 5.5%. Nurse agency services in Glasgow (24.7%), Perth & Kinross (24.4%) and West Lothian (56.9% of total WTE) had a significantly higher rate of WTE vacancies than the national average for nurse agency services (13.6%). Services for children and young people Services where care is provided at place of residence Care homes for children and young people had a decline in the rate of WTE vacancies dropping from 5.1% in 2017 to 3.9% in 2018. Secure accommodation services' rate of WTE vacancies increased from 7.2% in 2017 to 6.0% in 2018. Residential special school accommodation services decreased from 4.3% in 2017 to 3.8% in 2018. The rate of WTE vacancies in mainstream school accommodation services increased from 0.2% in 2017 to 0.4% in 2017. Non-residential services Daycare of children services reported a rate of 3.8% for WTE vacancies in 2018 down from 4.2% in 2017. The rate of WTE vacancies in fostering services remained unchanged from 2017 at 5.0%. The rate of WTE vacancies in adoption services fell from 3.4% in 2017 to 3.2% in 2018. The rate of WTE vacancies in childcare agency services increased from 11.4% in 2017 to 19.2% in 2018. Similar to nurse agency services, childcare agency services also source and supply care workers on behalf of third parties so while the core staff required to operate the agencies can be relatively small, the staff pool they attempt to recruit for can be substantially larger. This results in a rate of WTE vacancies that is much higher than other service types. Childcare agency services had a rate of WTE vacancies significantly higher than the national average of 5.5%. Childcare agency services in South Ayrshire (72.7% of


total WTE) had a significantly higher rate of WTE vacancies than the national average for childcare agency services (19.1%). Analysis by local authority area (Table 1g) The local authority areas with the highest rates of WTE vacancies at 31 December 2018 were: • Scottish Borders (9.4% in 2018 up from 5.3% in 2017) • Aberdeen (7.8% in 2018 down from 10.0% in 2017) • Edinburgh (7.7% in 2018 up from 7.1% in 2017). Of all the local authority areas, Aberdeen, Clackmannanshire, Dundee, Edinburgh and Scottish Borders all had a significantly higher rate of WTE vacancies than the national average. In Aberdeen, childcare agency services (43.0%) and housing support services (11.5% of total WTE) had a significantly higher rate of WTE vacancies than the national average for services in Aberdeen (7.8%). In Clackmannanshire, housing support services (13.3%) and care at home services (16.6% of total WTE) had a significantly higher rate of WTE vacancies than the national average for services in Clackmannanshire (6.8%). In Dundee, housing support services (10.6% of total WTE) had a significantly higher rate of WTE vacancies than the national average for services in Dundee (6.5%). In Edinburgh, care homes for adults (12.4%), care homes for older people (9.0%), nurse agency services (24.9%) and care at home services (10.8% of total WTE) all had a significantly higher rate of WTE vacancies than the national average for services in Edinburgh (7.7%). In Scottish Borders, care homes for older people (13.3%) and care at home services (15.4% of total WTE) had a significantly higher rate of WTE vacancies than the national average for services in Scottish Borders (9.4%). The local authority areas with the lowest rates of WTE vacancies at 31 December 2018 were: • Angus (2.8% in 2018 down from 3.0% in 2017) • East Dunbartonshire (3.6% in 2018 down from 4.9% in 2017). Nursing vacancies (Table 1h) In the most recent annual return, 19% of services (where the service decided the question was applicable to their situation) stated that they had nursing vacancies at 31 December 2018. This was a decrease of 1 percentage point on the proportion of services with vacancies at 31 December 2017 (20%) and 2 percentage points down from 2016 (21%).


Service type analysis (Table 1i and 1j) At 31 December 2018, care homes for older people had 45% of services reporting nursing vacancies, down 2 percentage points from 2017. Private care homes for older people had the highest proportion of services with nursing vacancies (52% of services). Voluntary/not for profit services had 15% of services reporting nursing vacancies. Local authority services had 9% of services reporting nursing vacancies. Care homes for adults had 12% of services reporting nursing vacancies, down 2 percentage points from 2017. Nurse agency services had 51% of services reporting nursing vacancies, down 9 percentage points from 2017. Care homes for older people (45%) and nurse agency services (51% of services) had nursing vacancies significantly above the national average for all care services (19% of services). For care homes for older people, West Dunbartonshire (100%), Renfrewshire (72%) and North Lanarkshire (70%) all had a significantly higher rate of services reporting nursing vacancies than the national rate (45%) for care homes for older people. For nurse agency services, no local authority area had a rate of nursing vacancies significantly higher than the national rate for nurse agency services (51%). Analysis by local authority area (Table 1k) The local authority areas with the highest rates of services with nursing vacancies at 31 December 2018 were:

• North Lanarkshire (33% in 2018, up from 31% in 2017) • East Renfrewshire (31% in 2018, down from 35% in 2017) • East Dunbartonshire (26% in 2018, up from 22% in 2017).

Of all the local authority areas, North Lanarkshire had a significantly higher rate of services with nursing vacancies than the national average for all care services. In North Lanarkshire, care homes for older people had a significantly higher rate of services with nursing vacancies than the average for services in the local authority area. The local authority areas with the lowest proportions of services with vacancies at 31 December 2018 were:

• Orkney (0% in 2018, unchanged from 2017) • Shetland (0% in 2018, unchanged from 2017) • Argyll and Bute (3% in 2018, down from 15% in 2017).

Argyll and Bute and Dumfries and Galloway both had a significantly higher rate of services with nursing vacancies than the national average for all care services. In both local authority areas there were no service types where the proportion of services reporting nursing vacancies was significantly below the average for services in the local authority area.


Rate of whole time equivalent nursing vacancies The rate of whole time equivalent (WTE) nursing vacancies was calculated by dividing the number of WTE nursing vacancies by the WTE number of staff plus the WTE nursing vacancies at 31 December for the given year. Some services struggled to provide this information accurately and as such, some data has been excluded where it was found to be inaccurate (see 'Sources and uses of data in this report' for details). Ultimately, this resulted in the 94% of services that provided nursing WTE data and where nursing vacancies were applicable, being analysed below.

Service type analysis (Table 1l and 1m) At 31 December 2018, the rate of WTE nursing vacancies for all applicable services in Scotland was 1.2%, down from 1.8% in 2017. The rate of WTE nursing vacancies in care homes for older people decreased to 1.5%, from 2.0% in 2017. Private care homes for older people had the highest rate of WTE nursing vacancies (1.9%). Voluntary/not for profit services had a rate of 0.3% and local authority services had WTE nursing vacancies rate of 0.1%. Care homes for older people (1.5% of total WTE) had a rate of WTE nursing vacancies significantly above the national average (1.2%). Care homes for older people in East Lothian (2.9%), East Renfrewshire (3.1%), Fife (2.2%), Renfrewshire (2.6%) and Stirling (3.2% of total WTE) had a significantly higher rate of WTE nursing vacancies than the national average for care homes for older people (1.5%). Nurse agency services had a WTE nursing vacancies rate of 31.8%, down from 41.1% in 2017. The rate of WTE nursing vacancies in care homes for adults was 0.64%, up slightly from 0.4% in 2017. The rate of WTE nursing vacancies in offender accommodation services was 1.3%, down from 6.4% in 2017. Nurse agency services (31.8% of total WTE) had a rate of WTE nursing vacancies significantly above the national average (1.2%). Nurse agency services in Edinburgh (54.0%), Fife (52.3%), Stirling (86.2%) and West Lothian (60.1% of total WTE) had a significantly higher rate of WTE nursing vacancies than the national average for nurse agency services (31.8%). Nurse agencies may include vacancies in terms of staffing their own service as well as the staff they supply to other services. Although we have included these figures in our analysis, readers should note that these vacancies are different in nature to the vacancies reported by other types of service directly providing a care service. Analysis by local authority area (Table 1n) The local authority areas with the highest rates of WTE nursing vacancies at 31 December 2018 were:

• Edinburgh (3.7% in 2018, down from 4.6% in 2017) • Stirling (2.6% in 2018, up from 1.4% in 2017) • Glasgow (1.8% in 2018, down from 2.6% in 2017).

Of all the local authority areas, Edinburgh, Fife, Glasgow and Stirling all had a significantly higher rate of WTE nursing vacancies than the national average.


In Edinburgh, nurse agency services (54.0% of total WTE) had a significantly higher rate of WTE nursing vacancies than the average for services in Edinburgh (3.7%). In Fife, care homes for older people (2.2%) and nurse agency services (52.3% of total WTE) had a significantly higher rate of WTE nursing vacancies than the average for services in Fife (1.6%). In Glasgow, nurse agency services (32.4% of total WTE) had a significantly higher rate of WTE nursing vacancies than the average for services in Glasgow (1.8%). In Stirling, nurse agency services (86.2% of total WTE) had a significantly higher rate of WTE nursing vacancies than the average for services in Stirling (2.6%). Services that reported problems filling vacancies

Overall problems filling vacancies (Table 2) Of the services that answered "Yes" or "No" to whether they had problems filling a vacancy, 47% reported that they found it hard to fill vacancies in 2018. The number of services that found it hard to fill vacancies increased for the third year in a row, up 2 percentage points from 45% in 2017 and up 3 percentage points from 44% in 2016. The total number of services reporting that vacancies were hard to fill increased to 2,716 in 2018, from 2,634 in 2017.

Service type analysis (Table 2b and 2c) Adult services Services where care is provided at place of residence Care at home services reported a rise of 3 percentage points from 2017, with 66% of services reporting that vacancies were hard to fill. Housing support services increased 3 percentage points to 58% of services reporting that vacancies were hard to fill - up from 55% of services in 2017. Care homes for older people decreased 1 percentage point from 2017 to 58% of services reporting that vacancies were hard to fill. Of care homes for adults, 53% reported that vacancies were hard to fill – an increase of 3 percentage points from 2017. Offender accommodation services reporting that vacancies were hard to fill dropped 15 percentage points (only one service), down from 40% of services in 2017 to 15% in 2018. The following service types had a proportion of services reporting that vacancies were hard to fill that was significantly above the national average for all care services of 47%.

• Care at home services (66%). • Housing support services (58%). • Care homes for older people (58%).

These service types displayed significant regional variation between local authority areas in the proportion of services finding vacancies hard to fill compared to the average for the service type. This suggests that individual local authority areas may


have skewed the overall proportion for the service type and it is therefore recommended that more focus is given to these local authority areas. Care at home services in Fife (100%) had a significantly higher proportion of services reporting that vacancies were hard to fill than the national average for care at home services (66%). Housing support services in Aberdeen and Clackmannanshire (73% and 100% respectively) had a significantly higher proportion reporting that vacancies were hard to fill than the national average for housing support (58%). In the case of care homes for older people, East Renfrewshire (90%) and Edinburgh (79%) had a significantly higher proportion of services reporting that vacancies were hard to fill than the national average for care homes for older people (58%). Non-residential services Support services other than care at home (adult day care services) decreased 1 percentage point, down from 21% of services in 2017 to 20% in 2018. Nursing agency services increased 2 percentage points from 63% of services in 2017 to 65% reporting that vacancies were hard to fill. In 2018, 12% of adult placement services reported that vacancies were hard to fill, down 7 percentage points from 19% in 2017. Of support services other than care at home (adult day care services) 20% reported that vacancies were hard to fill, which was significantly below the national average for all care services of 47%. For support services other than care at home (adult day care services), only Moray (0%) was significantly below the national average of 20% for support services other than care at home services for reporting that vacancies were hard to fill. Of nurse agency services, 65% reported that vacancies were hard to fill, which was significantly above the national average for all care services of 47%. For nurse agency services, Edinburgh and Fife (64% and 59% respectively) were significantly above the national average of 65% for nurse agency services for reporting that vacancies were hard to fill. Adult placement services (12%) had a proportion reporting that vacancies were hard to fill that was significantly below the national average for all care services of 47%. Again, there were no local authority areas where the proportion of services reporting that vacancies were hard to fill was significantly below the average for the overall service type. Services for children and young people Services where care is provided at place of residence Care homes for children and young people decreased 2 percentage points, to 40% of services reporting that vacancies were hard to fill - down from 42% of services in 2017. Residential special schools increased 10 percentage points to 75% of services reporting that vacancies were hard to fill – the highest proportion of all service types reporting vacancies were hard to fill. Secure accommodation services decreased


(down one service) to 40% of services reporting that vacancies were hard to fill - down from 60% of services in 2017. Mainstream school accommodation services increased 5 percentage points to 13% reporting that vacancies were hard to fill - up from 8% in 2017. Residential special schools (75% of services) had a proportion of services reporting that vacancies were hard to fill; significantly above the national average for all care services of 47%. There were no local authority areas where residential special schools were reporting a proportion of services with vacancies that were hard to fill that was significantly above the average for this service type. Care homes for children and young people (40%) had a proportion of services reporting that vacancies were hard to fill that was significantly below the national average for all care services of 47%. North Ayrshire (0%) was significantly below the national average of 40% for care homes for children and young people for reporting that vacancies were hard to fill. The proportion of mainstream school accommodation services (13%) reporting that vacancies were hard to fill was significantly below the national average for all care services of 47%. There were no local authority areas where the proportion of such services reporting that vacancies were hard to fill was significantly below the average for the overall service type. Non-residential services Daycare of children services increased 3 percentage points to 42% of services reporting that vacancies were hard to fill - up from 39% in 2017. Childcare agency services reporting that vacancies were hard to fill increased to 53% in 2017 from 41% in 2017. Fostering services reporting that vacancies were hard to fill decreased 13 percentage points to 22% - down from 35% in 2017. Adoption services reporting that vacancies were hard to fill decreased 8 percentage points to 19% - down from 27% in 2017. The proportion of daycare of children services (42%) reporting that vacancies were hard to fill was significantly below the national average for all care services of 47%. Daycare of children services displayed significant regional variation between local authority areas in the proportion reporting that vacancies were hard to fill, compared to the average for the service type. Inverclyde (19%) Scottish Borders (23%) Dundee (27%) Angus (27%) and Highland (33%) all had a significantly lower proportion of services reporting that vacancies were hard to fill than the national average for daycare of children services of 42%. The proportion of adoption services (19%) reporting that vacancies were hard to fill was significantly below the national average for all care services of 47%.There were no local authority areas where the proportion of such services reporting that vacancies were hard to fill was significantly below the average for the overall service type.


Analysis by local authority area (Table 2d) The local authority areas with the highest proportions of services reporting that vacancies were hard to fill at 31 December 2018 were:

• Edinburgh (57%, up 2 percentage points from 2017) • Aberdeen (56%, down 2 percentage points from 2017) • Orkney (55%, up 13 percentage points from 2017).

Of all the local authority areas, Edinburgh (57%) and Aberdeen (56%) both had a significantly higher proportion of services reporting that vacancies were hard to fill than the national average for all care services of 47%. In Edinburgh, care homes for older people (79%) and care at home services (76%) each had a significantly higher proportion of services reporting that vacancies were hard to fill than the average for services in Edinburgh of 57%. In Aberdeen, housing support services (73%) had a significantly higher proportion of services reporting that vacancies were hard to fill than the average for services in Aberdeen of 56%. The local authority areas with the lowest proportions of services reporting that vacancies were hard to fill at 31 December 2018 were:

• Angus (30% - up 1 percentage point from 2017) • West Dunbartonshire (34% - up 3 percentage points from 2017) • Inverclyde (34% - down 2 percentage points from 2017).

Of all the local authority areas, Angus (30%), West Dunbartonshire (34%), Inverclyde (34%), North Ayrshire (38%) and Dundee (39%) each had a significantly lower proportion of services reporting that vacancies were hard to fill than the national average for all care services of 47%. In Angus, Inverclyde and West Dunbartonshire there were no service types reporting that vacancies were hard to fill; significantly lower than the average for services overall in these local authority areas. In North Ayrshire, care homes for children and young people and support services other than care at home (adult day care services), were both 0% and had a significantly lower proportion of services reporting that vacancies were hard to fill than the average for services in North Ayrshire of 38%. In Dundee, daycare of children services (27%) had a significantly lower proportion of services reporting that vacancies were hard to fill than the average for services in Dundee of 39%. In 21 out of 32 local authority areas (66%) the proportions of services reporting that vacancies were hard to fill increased between 2017 and 2018. The following local authority areas saw the biggest increases (in percentage points).

• Orkney - up 13 percentage points (from 42% to 55%). • East Ayrshire - up 13 percentage points (from 33% to 46%).


• Scottish Borders - up 10 percentage points (from 33% to 43%). The following local authority areas saw the largest decreases (in percentage points).

• Argyll and Bute - down 5 percentage points (from 53% to 48%). • Dumfries and Galloway - down 3 percentage points (from 44% to 41%). • Perth and Kinross - down 3 percentage points (from 52% to 49%).

Reasons reported by services that vacancies were hard to fill

Services were asked to provide reasons why they thought it was hard to fill vacancies. Services could choose as many or few reasons as they desired. The most common reasons services gave for finding it hard to fill vacancies were, too few:

• applicants with experience (60% of services – up 3 percentage points from 2017)

• applicants in general (58% - up 1 percentage point from 2017) • qualified applicants (50% - unchanged from 2017).

Additional reasons services gave were that candidates were unable to work the required hours (37% – up 2 percentage points from 2017) and competition from other service providers (39% – up 6 percentage points from 2017). Other than competition from other service providers (up 6 percentage points), the proportion of responses for the reasons why vacancies were difficult to recruit has remained relatively unchanged from 2017. In addition to providing information on any reasons for vacancies being hard to fill, services were also asked to provide the main reason for why they thought it was hard to fill vacancies. Not having enough or appropriate applicants applying was the overall main theme given by services for vacancies being difficult to fill, accounting for 58% of main reasons given (down 4 percentage points from 2017). The issue with applicants can be further broken down into three main groups; 24% reported that there were too few applicants applying for roles (down 2 percentage points from 2017) 18% reported that there were too few applicants with the required experience (unchanged from 2017) and 16% reported that there were too few qualified applicants (down 2 percentage points from 2017). Competition for employees overall increased from 13% in 2017 to 16% in 2018. The issue with competition can be further split; 11% reported that competition from services (up 2 percentage points from 2017) and 5% reported that competition from other types of work (up 1 percentage point from 2017). A breakdown of any significant findings for the reasons for vacancies being hard to fill can be found in the section about reason analysis below.


Reason analysis

Too few applicants in general Service type analysis The following service types differed significantly from the national average for all care services of 58% for the proportion of services reporting that vacancies were hard to fill because of too few applicants.

Significantly above the national average for all care services of 58%.

• Housing support services decreased 1 percentage point from 72% in 2017 to 71%.

• Care homes for adults increased 1 percentage point from 67% in 2017 to 68%.

Significantly below the national average for all care services of 57%.

• Adult placement services decreased 25 percentage points from 25% in 2017 to 0%.

• Daycare of children services increased 2 percentage points from 52% in 2017 to 54%.

• Care homes for older people increased 1 percentage point from 52% in 2017 to 53%.

• Care homes for children and young people remained unchanged from 2017 at 41%.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 58% for the proportion of services reporting that vacancies were hard to fill because of too few applicants.


• Services in Orkney increased 12 percentage points from 65% in 2017 to 77%.

• Services in Perth and Kinross decreased 3 percentage points from 73% in 2017 to 70%.

• Services in Shetland increased 21 percentage points from 57% in 2017 to 78%.


• Services in East Renfrewshire decreased 2 percentage points from 42% in 2017 to 40%.


• Services in South Lanarkshire increased 17 percentage points from 50% in 2017 to 67%.

• Services in North Lanarkshire decreased 1 percentage point from 49% in 2017 to 48%.

• Services in West Lothian decreased 2 percentage points from 47% in 2017 to 45%.

Too few applicants with experience Service type analysis The following service types differed significantly from the national average for all care services of 60% for the proportion of services reporting that vacancies were hard to fill because of too few applicants with experience.


• Care homes for children and young people increased 6 percentage points from 74% in 2017 to 80% in 2018.


• Care at home services increased 3 percentage points from 49% in 2017 to 52% in 2018.

• Nurse agency services decreased 2 percentage points from 31% in 2017 to 29% in 2018.

Adult placement services increased 25 percentage points from 25% in 2017 to 0% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 60% for the proportion of services reporting that vacancies were hard to fill because of too few applicants with experience.


• Services in Edinburgh remained unchanged from 2017 at 67% in 2018.

• Services in Dundee increased 12 percentage points from 64% in 2017 to 76% in 2018.


• Services in North Lanarkshire increased 4 percentage points from 42% in 2017 to 46% in 2018.


Too few qualified applicants Service type analysis The following service types differed significantly from the national average for all care services of 50% for the proportion of services reporting that vacancies were hard to fill because of too few qualified applicants.



• Care homes for older people increased 2 percentage points from 53% in 2017 to 55% in 2018.

• Daycare of children services decreased 1 percentage point from 61% in 2017 to 60% in 2018.


• Housing support services decreased 2 percentage points from 33% in 2017 to 31% in 2018.

• Care at home services increased 1 percentage point from 35% in 2017 to 36% in 2018.

• Care homes for adults decreased 4 percentage points from 40% in 2017 to 36% in 2018.

• Fostering services decreased 15 percentage points from 24% in 2017 to 9% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 50% for the proportion of services reporting that vacancies were hard to fill because of too few qualified applicants.


• Services in East Lothian increased 14 percentage points from 60% in 2017 to 64% in 2018.


• Services in North Lanarkshire decreased 1 percentage point from 38% in 2017 to 37% in 2018.

• Services in East Ayrshire decreased 11 percentage points from 47% in 2017 to 36% in 2018.

• Services in Scottish Borders remained unchanged from 2017 at 36% in 2018.


Competition from other service providers (other care services) Service type analysis The following service types differed significantly from the national average for all care services of 39% for the proportion of services reporting vacancies were hard to fill because of competition from other service providers.


• Housing support services increased 5 percentage points from 52% in 2017 to 57% in 2018.

• Care at home services increased 1 percentage point from 49% in 2017 to 50% in 2018.


• Fostering services decreased 12 percentage points from 12% in 2017 to 0% in 2018.

• Daycare of children services increased 7 percentage points from 21% in 2017 to 28% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 39% for the proportion of services reporting that vacancies were hard to fill because of competition from other service providers.


• Services in East Dunbartonshire increased 15 percentage points from 39% in 2017 to 54% in 2018.

• Services in East Lothian increased 6 percentage points from 46% in 2017 to 52% in 2018.


• Services in Angus decreased 1 percentage point from 22% in 2017 to 21% in 2018.

Candidates unable to work the hours needed Service type analysis The following service types differed significantly from the national average for all care services of 37% for the proportion of services reporting that vacancies were hard to fill because of candidates being unable to work the hours needed.



• Care at home services decreased 8 percentage points from 66% in 2017 to 58% in 2018.

• Housing support services increased 3 percentage points from 52% in 2017 to 55% in 2018.


• Fostering services remained unchanged from 2017 at 0% in 2018.

• Care homes for children and young people increased 1 percentage point from 25% in 2017 to 26% in 2018.

• Daycare of children services remained unchanged from 2017 at 27% in 2018.

• Nurse agency services decreased 8 percentage points from 28% in 2017 to 20% in 2018.

• Support services other than care at home (adult day care services) decreased 4 percentage point from 28% in 2017 to 24% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 35% for the proportion of services reporting that vacancies were hard to fill because of candidates being unable to work the hours needed.


• Services in West Dunbartonshire increased 6 percentage points from 57% in 2017 to 63% in 2018.


• Services in North Lanarkshire decreased 3 percentage points from 30% in 2017 to 27% in 2018.

• Services in Glasgow remained unchanged from 2017 at 27% in 2018.

• Services in East Ayrshire remained unchanged from 2017 at 27% in 2018.

Competition from other types of work (other industries) Service type analysis The following service types differed significantly from the national average for all care services of 24% for the proportion of services reporting that vacancies were hard to fill because of competition from other types of work.



• Housing support decreased 1 percentage point from 41% in 2017 to 40% in 2018.

• Care at home services decreased 1 percentage point from 41% in 2017 to 40% in 2018.

• Care homes for adults increased 3 percentage point from 30% in 2017 to 33% in 2018.



• Daycare of children services increased 1 percentage point from 13% at 2017 to 14% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 23% for the proportion of services reporting that vacancies were hard to fill because of competition from other types of work.


• Services in Dumfries and Galloway increased 5 percentage points from 37% in 2017 to 42% in 2018.

• Services in Aberdeen decreased 1 percentage point from 36% in 2017 to 35% in 2018.

• Services in Shetland increased 6 percentage points from 35% in 2017 to 41% in 2018.

• Services in Stirling increased 5 percentage points from 33% in 2017 to 38% in 2018.



• Services in Orkney decreased 1 percentage point from 5% in 2017 to 4% in 2018.

Can't afford wage demands Service type analysis The following service types differed significantly from the national average for all care services of 15% for the proportion of services reporting that vacancies were hard to fill because they were unable to afford the wage demands of applicants.



• Care homes for adults increased 4 percentage points from 18% in 2017 to 22% in 2018.

• Daycare of children services increased 1 percentage point from 18% in 2017 to 19% in 2018.

• Offender accommodation services remained unchanged from 2017 at 0% in 2018.


• Care homes for children and young people increased 1 percentage point from 5% in 2017 to 6% in 2018.

• Care homes for older people decreased 1 percentage point from 12% in 2017 to 11% in 2018.

• Residential special school care accommodation services increased 4 percentage points from 18% in 2017 to 22% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services 15% for the proportion of services reporting that vacancies were hard to fill because they were unable to afford the wage demands of applicants.


• Services in Aberdeenshire increased 1 percentage point from 26% in 2017 to 27% in 2018.

• Services in Aberdeen remained unchanged from 2017 at 23% in 2018.

• Services in Dumfries and Galloway increased 2 percentage points from 23% in 2017 to 25% in 2018.



• Services in Fife decreased 2 percentage points from 8% in 2017 to 6% in 2018.

Cost of living in the area is too high Service type analysis The following service types differed significantly from the national average for all care services of 8 % for the proportion of services reporting that vacancies were hard to fill because the cost of living in the area is too high.



• Care homes for adults decreased 2 percentage points from 16% in 2017 to 14% in 2018.

• Housing support services remained unchanged from 2017 at 14% in 2018.


• Daycare for children services remained unchanged from 2017 at 4% in 2018.

Analysis by local authority area The following local authority areas differed significantly from the national average for all care services of 8 % for the proportion of services reporting that vacancies were hard to fill because the cost of living in the area is too high.


• Services in Aberdeen decreased 3 percentage points from 46% in 2017 to 43% in 2018.

• Services in Aberdeenshire increased 1 percentage point from 25% in 2017 to 26% in 2018.

• Services in Shetland increased 5 percentage points from 17% in 2017 to 22% in 2018.


• Services in Fife increased 1 percentage point from 2% in 2017 to 3% in 2018.

• Services in South Lanarkshire remained unchanged from 2017 at 2% in 2018.

• Services in Glasgow remained unchanged from 2017 at 2% in 2018.

• Services in Renfrewshire remained unchanged from 2017 at 1% in 2018.

• Services in Dundee decreased 1 percentage point from 1% in 2017 to 0% in 2018.

• Services in North Lanarkshire decreased 1 percentage point from 1% in 2017 to 0% in 2018.

• Services in West Lothian decreased 1 percentage point from 3% in 2017 to 2% in 2018.


Tables

Table 1a: Services reporting vacancies Number of services Percentage of services Vacancies in service 2018 2017 2016 2018 2017 2016

Yes 2647 2631 2536 38% 38% 36% No 4257 4372 4469 62% 62% 64%

Total 6904 7003 7005 100% 100% 100% This was not applicable to 97 services in 2018, 89 services in 2017 and 90 services in 2016. These services have been excluded from the calculation above.

Table 1b: Services reporting vacancies by Care Inspectorate service type

Service type Subtype Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Adoption 8 10 11 22% 28% 31%

Adult placement 8 8 6 22% 24% 16%

Care homes:

Adults 140 147 145 52% 53% 51% Older people 480 482 510 59% 59% 60% Children and

young people 117 127 118 41% 45% 45% Childcare agency 5 5 5 25% 25% 26%

Daycare of children 812 805 727 23% 23% 20%

Fostering 23 26 23 39% 45% 40% Housing support 637 601 591 63% 59% 58%

Nurse agency 33 29 29 51% 53% 64% Offender

accommodation 3 2 2 60% 40% 40%

School care accommodation:

Mainstream 6 3 9 23% 11% 35% Residential

special 24 28 28 73% 78% 76% Secure


Support services: Care at home 197 188 170 60% 62% 58%

Other than care at home 151 166 159 36% 36% 34%

Grand total 2647 2631 2536 38% 38% 36% This was not applicable to 97 services in 2018, 89 services in 2017 and 90 services in 2016. These services have been excluded from the calculation above.


Table 1c: Services reporting vacancies by SSSC service type

Service type Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Adoption 8 10 11 22% 28% 31%

Adult day care 151 166 159 36% 36% 34% Adult placement service 8 8 6 22% 24% 16%

Care homes for adults 619 628 655 57% 57% 58% Child care agency 5 5 5 25% 25% 26%

Day care of children 811 805 725 23% 23% 20% Fostering 23 26 23 39% 45% 40%

Housing support/care at home 828 789 761 62% 60% 58% Nurse agency 33 29 28 51% 54% 64%

Offender accommodation 3 2 2 60% 40% 40% Residential child care 143 159 149 44% 50% 49%

School care accommodation 6 3 9 23% 11% 35% Grand total 2638 2630 2533 38% 38% 36%

This was not applicable to 97 services in 2018, 89 services in 2017 and 90 services in 2016. These services have been excluded from the calculation above. Inactive services are excluded when calculating values for SSSC service types.


Table 1d: Services reporting vacancies by local authority area

Local authority area Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Aberdeen 147 143 144 49% 46% 46%

Aberdeenshire 143 136 126 39% 37% 34% Angus 36 36 39 21% 20% 22%

Argyll and Bute 43 51 58 29% 32% 35% Clackmannanshire 24 25 23 43% 44% 40%

Dumfries and Galloway 67 76 59 34% 37% 28% Dundee 84 91 81 43% 45% 42%

East Ayrshire 64 48 49 48% 36% 36% East Dunbartonshire 57 61 52 41% 45% 40%

East Lothian 46 50 48 32% 34% 33% East Renfrewshire 32 38 34 33% 38% 37%

Edinburgh 334 283 280 49% 42% 41% Falkirk 59 59 54 33% 31% 29%

Fife 159 170 180 35% 37% 38% Glasgow 293 292 281 40% 40% 38% Highland 113 111 113 29% 28% 28%

Inverclyde 45 39 48 45% 36% 43% Midlothian 47 37 44 40% 31% 35%

Moray 46 46 49 34% 32% 34% Na h-Eileanan Siar 23 18 20 34% 28% 31%

North Ayrshire 62 60 50 40% 37% 31% North Lanarkshire 126 146 131 44% 49% 45%

Orkney 19 20 18 35% 36% 35% Perth and Kinross 81 89 90 36% 39% 39%

Renfrewshire 80 91 84 38% 44% 41% Scottish Borders 59 57 48 37% 34% 29%

Shetland 22 24 20 35% 38% 33% South Ayrshire 46 50 40 30% 32% 26%

South Lanarkshire 120 118 119 37% 36% 37% Stirling 50 53 54 40% 40% 43%

West Dunbartonshire 40 38 32 41% 40% 33% West Lothian 78 73 68 35% 33% 31%

Grand total 2645 2629 2536 38% 38% 36% This was not applicable to 97 services in 2018, 89 services in 2017 and 90 services in 2016. These services have been excluded from the calculation above.


Table 1e: Percentage of whole time equivalent (WTE) vacancies as a proportion of the total WTE workforce by Care Inspectorate service type

Service type Subtype

Total services with WTE data

Rate of WTE vacancies

2018 2017 2016 2018 2017 2016 Adoption 36 34 34 3.2% 3.4 % 3.7 %

Adult placement 30 32 35 4.8% 5.6 % 0.0 %

Care homes:

Adults 260 272 277 6.8% 7.3 % 6.6 % Older

people 771 790 802 4.7% 4.8 % 4.3 % Children

and young people 271 266 262 3.9% 5.1 % 5.4 %

Childcare agency 18 16 18 19.2% 11.4 % 13.1 %

Daycare of children 3328 3434 3459 3.8% 4.2 % 4.2 %

Fostering 56 53 55 5.0% 5.0 % 4.6 % Housing support 961 981 992 7.2% 7.2 % 6.9 %

Nurse agency 47 57 45 18.9% 23.8 % 17.7 % Offender

accommodation 5 5 5 3.8% 8.2 % 4.2 %


Mainstream 25 24 24 0.4% 0.2 % 1.7 % Residential

special 31 34 34 3.8% 4.3 % 4.1 % Secure

accommodation 4 4 4 6.0% 7.2 % 6.5 %

Support services:

Care at home 295 290 259 7.3% 8.2 % 7.8 %

Other than care at home 403 441 440 3.7% 5.6 % 4.7 %

Grand total 6541 6733 6745 5.5% 5.9 % 5.5 % Services have been excluded from the analysis above when the required information was not provided or correct. Overall, 95% of services that submitted WTE data were included and all service types had an inclusion percentage of 80% or more (except for nursing agencies in 2016 and 2018 with an inclusion percentage of 71% and 72% respectively).


Table 1f: Percentage of whole time equivalent (WTE) vacancies as a proportion of the total WTE workforce by SSSC service type

Service type Total services with WTE data Rate of WTE vacancies 2018 2017 2016 2018 2017 2016

Adoption 36 34 34 3.2% 3.4 % 3.7 % Adult day care 403 440 440 3.7% 5.6 % 4.7 %

Adult placement 30 31 35 4.8% 5.7 % 0.0 % Care homes for adults 1031 1062 1079 5.0% 5.2 % 4.7 %

Child care agency 18 16 18 19.2% 11.4 % 13.1 % Day care of children 3325 3430 3452 3.8% 4.2 % 4.2 %

Fostering 56 53 55 5.0% 5.0 % 4.6 % Housing support/care at

home 1255 1269 1248 7.2% 7.4 % 7.1 % Nurse agency 47 57 45 18.9% 23.8 % 17.7 %

Offender accommodation 5 5 5 3.8% 8.2 % 4.2 % Residential child care 306 303 300 4.0% 5.0 % 5.1 %

School care accommodation 25 24 24 0.4% 0.2 % 1.7 %

Grand total 6537 6724 6735 5.5% 5.9 % 5.5 % Services have been excluded from the analysis above when the required information was not provided or correct. Overall, 95% of services that submitted WTE data were included and all service types had an inclusion percentage of 80% or more (except for nursing agencies in 2016 and 2018 with an inclusion percentage of 71% and 72% respectively). Inactive services are excluded when calculating values for SSSC service types.


Table 1g: Percentage of whole time equivalent (WTE) vacancies as a proportion of the total WTE workforce by local authority area

Local authority area

Total services with WTE data Rate of WTE vacancies 2018 2017 2016 2018 2017 2016

Aberdeen 281 294 298 7.8% 10.0 % 9.0 % Aberdeenshire 344 350 354 5.7% 5.6 % 5.3 %

Angus 166 173 175 2.8% 3.0 % 3.7 % Argyll and Bute 142 146 155 5.0% 6.9 % 8.0 % Clackmannans

hire 55 56 55 6.8% 10.6 % 9.5 % Dumfries and

Galloway 191 201 213 3.8% 4.7 % 3.6 % Dundee 185 195 194 6.5% 6.3 % 5.0 %

East Ayrshire 128 127 133 4.5% 4.5 % 4.3 % East

Dunbartonshire 134 130 129 3.6% 4.9 % 4.1 % East Lothian 136 135 136 6.2% 6.7 % 7.3 %

East Renfrewshire 88 100 93 5.1% 6.3 % 4.8 %

Edinburgh 638 652 660 7.7% 7.1 % 6.4 % Falkirk 175 186 181 4.7% 7.0 % 3.7 %

Fife 423 436 441 5.7% 5.6 % 5.6 % Glasgow 688 710 710 5.5% 5.9 % 5.5 % Highland 373 388 387 5.0% 5.8 % 5.4 %

Inverclyde 97 100 109 5.6% 5.8 % 8.2 % Midlothian 111 114 121 4.1% 5.0 % 6.1 %

Moray 132 140 140 4.6% 5.6 % 4.9 % Na h-Eileanan

Siar 64 62 62 6.7% 6.0 % 6.2 % North Ayrshire 149 158 156 5.2% 5.6 % 4.5 %

North Lanarkshire 270 289 278 4.9% 6.2 % 5.0 %

Orkney 53 52 50 5.5% 7.2 % 6.9 % Perth and

Kinross 214 220 219 5.4% 5.4 % 6.5 % Renfrewshire 200 200 193 4.5% 5.3 % 4.5 %

Scottish Borders 152 163 169 9.4% 5.3 % 5.1 %

Shetland 61 61 56 4.9% 6.8 % 5.8 % South Ayrshire 145 149 150 3.8% 5.0 % 3.7 %

South Lanarkshire 308 311 304 4.3% 4.2 % 4.8 %

Stirling 122 131 122 3.8% 5.6 % 6.4 % West

Dunbartonshire 91 89 92 6.2% 4.9 % 4.1 % West Lothian 219 215 210 6.0% 4.8 % 5.0 %

Grand total 6535 6733 6745 5.5% 5.9 % 5.5 % Services have been excluded from the analysis above when the required information was not provided or correct. Overall, 95% of services that submitted WTE data were included and all local authority areas had an inclusion percentage of 89% or more.


Table 1h: Services reporting nursing vacancies

Services reporting nursing vacancies Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Yes 356 373 407 11% 11% 12% No 1547 1521 1488 46% 45% 44%

Not applicable 1427 1454 1450 43% 43% 43% Total 3330 3348 3345 100% 100% 100%

Services reporting nursing vacancies Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Yes 356 373 407 19 % 20 % 21 % No 1547 1521 1488 81 % 80 % 79 %

Total 1903 1894 1895 100 % 100 % 100 % Calculation excludes those services that stated ‘Not applicable’.

Table 1i: Services reporting nursing vacancies by Care Inspectorate service type

Service type Subtype Number of services Percentage of services

2018 2017 2016 2018 2017 2016

Care homes:


young people 1 3 0 1% 2% 0% Housing support 1 2 3 0% 0% 1%

Nurse agency 33 32 29 51% 60% 64% Offender

accommodation 2 2 2 50% 50% 50% School care

accommodation: Mainstream 1 2 2 5% 10% 10%

Residential special 2 3 1 13% 16% 5%

Support services:

Care at home 2 2 4 1% 1% 2% Other than care at

home 2 4 3 1% 2% 1% Grand total 356 373 407 19% 20% 22%

Calculation excludes those services that stated ‘Not applicable’.


Table 1j: Services reporting nursing vacancies by SSSC service type


2018 2017 2016 2018 2017 2016 Adult day care 2 4 3 1% 2% 1%

Care homes for adults 311 323 363 38% 39% 43% Housing support/care at home 3 4 7 0% 1% 1%

Nurse agency 33 32 28 51% 62% 64% Offender accommodation service 2 2 2 50% 50% 50%

Residential child care 3 6 1 2% 4% 1% School care accommodation 1 2 2 5% 10% 10%

Grand total 355 373 406 19% 20% 22% Calculation excludes those services that stated ‘Not applicable’. Inactive services are excluded when calculating values for SSSC service types.


Table 1k: Services reporting nursing vacancies by local authority area


2018 2017 2016 2018 2017 2016 Aberdeen 17 19 18 19% 22% 20%
















Grand total 355 373 407 19% 20% 21% Calculation excludes those services that stated ‘Not applicable’.


Table 1l: Percentage of whole time equivalent (WTE) nursing vacancies as a proportion of the total WTE workforce by Care Inspectorate service type

Service type Subtype

Total services with WTE data

Rate of WTE nursing vacancies

2018 2017 2016 2018 2017 2016

Care homes:

Adults 156 156 159 0.6% 0.4 % 0.3 % Older people 619 623 647 1.5% 2.0 % 1.9 % Children and

young people 148 141 135 0.0% 0.0 % 0.0 % Housing support 430 426 438 0.0% 0.0 % 0.3 %

Nurse agency 47 41 32 31.8% 41.1

% 34.2

% Offender

accommodation 4 4 4 1.3% 6.4 % 7.1 % School care

accommodation: Mainstream 19 19 17 0.1% 0.0 % 0.0 %

Residential special 15 17 19 0.2% 0.1 % 0.0 % Secure

accommodation 4 3 3 0.0% 0.0 % 0.0 %

Support services:

Care at home 172 158 144 0.0% 0.0 % 0.0 % Other than care at

home 182 195 189 0.0% 0.0 % 0.0 % Grand total 1796 1783 1787 1.2% 1.8 % 1.7 %

Calculation excludes those services that stated ‘Not applicable’. Services have also been excluded from the analysis above when the required information was not provided or correct. Overall, 94% of services that submitted WTE data were included and all service types had an inclusion percentage of 75% or more (except for nursing agencies in 2016 and 2018 with an inclusion percentage of 73% and 72% respectively). The rate of whole time equivalent (WTE) nursing vacancies was calculated by dividing the number of WTE nursing vacancies by the WTE number of staff plus the WTE nursing vacancies at 31 December for the given year.


Table 1m: Percentage of whole time equivalent (WTE) nursing vacancies as a proportion of the total WTE workforce by SSSC service type

Service type Total services with WTE data Rate of WTE nursing vacancies 2018 2017 2016 2018 2017 2016

Adult day care 182 195 189 0.0% 0.0 % 0.0 % Care homes for

adults 775 779 806 1.4% 1.8 % 1.8 % Housing

support/care at home 602 584 580 0.0% 0.0 % 0.2 %

Nurse agency 47 41 32 31.8% 41.1 % 34.2 % Offender

accommodation service 4 4 4 1.3% 6.4 % 7.1 %

Residential child care 167 160 157 0.1% 0.0 % 0.0 %

School care accommodation 19 19 17 0.1% 0.0 % 0.0 %

Grand total 1796 1782 1785 1.2% 1.8 % 1.7 % Calculation excludes those services that stated ‘Not applicable’. Services have also been excluded from the analysis above when the required information was not provided or correct. Overall, 94% of services that submitted WTE data were included and all service types had an inclusion percentage of 75% or more (except for nursing agencies in 2016 and 2018 with an inclusion percentage of 73% and 72% respectively). The rate of whole time equivalent (WTE) nursing vacancies was calculated by dividing the number of WTE nursing vacancies by the WTE number of staff plus the WTE nursing vacancies at 31 December for the given year. Inactive services are excluded when calculating values for SSSC service types.


Table 1n: Services reporting nursing vacancies by local authority area

Local authority area Total services with WTE data Rate of WTE nursing vacancies 2018 2017 2016 2018 2017 2016

Aberdeen 83 81 83 0.8% 1.4 % 1.4 % Aberdeenshire 78 77 82 0.9% 1.6 % 1.3 %

Angus 38 41 40 0.7% 1.2 % 1.1 % Argyll and Bute 36 38 41 0.0% 0.7 % 0.5 %

Clackmannanshire 17 17 17 0.3% 0.2 % 0.5 % Dumfries and Galloway 61 60 59 0.3% 0.5 % 0.1 %

Dundee 63 62 60 0.9% 1.5 % 1.3 % East Ayrshire 42 39 38 0.2% 0.7 % 0.8 %

East Dunbartonshire 34 32 33 1.1% 1.3 % 0.7 % East Lothian 41 39 38 1.0% 1.4 % 1.2 %

East Renfrewshire 18 26 24 1.7% 3.4 % 2.5 % Edinburgh 173 167 163 3.7% 4.6 % 4.3 %

Falkirk 48 52 52 0.5% 0.7 % 0.5 % Fife 120 117 126 1.6% 2.8 % 2.6 %

Glasgow 207 204 197 1.8% 2.6 % 3.1 % Highland 95 92 98 0.6% 1.2 % 1.0 %

Inverclyde 31 34 36 0.4% 0.5 % 0.2 % Midlothian 23 24 25 0.7% 0.9 % 1.2 %

Moray 48 51 52 0.5% 0.4 % 0.7 % Na h-Eileanan Siar 22 23 23 0.8% 0.0 % 0.0 %

North Ayrshire 39 38 38 0.2% 1.4 % 0.6 % North Lanarkshire 66 63 60 0.5% 0.8 % 1.3 %

Orkney 9 9 8 0.0% 0.0 % 0.0 % Perth and Kinross 64 63 66 0.7% 0.9 % 1.0 %

Renfrewshire 52 45 46 0.9% 1.4 % 2.4 % Scottish Borders 42 41 42 0.4% 0.4 % 1.4 %

Shetland 8 6 5 0.0% 0.0 % 0.0 % South Ayrshire 47 49 47 0.3% 0.6 % 0.5 %

South Lanarkshire 81 80 78 1.0% 2.9 % 1.9 % Stirling 45 45 42 2.6% 1.4 % 1.4 %

West Dunbartonshire 20 22 22 0.6% 1.5 % 0.5 % West Lothian 44 46 46 1.1% 1.1 % 0.8 %

Grand total 1795 1783 1787 1.2% 1.8 % 1.7 % Calculation excludes those services that stated ‘Not applicable’. Services have been excluded from the analysis above when the required information was not provided or correct. Overall, 94% of services that submitted WTE data were included and all local authority areas had an inclusion percentage of 82% or more.


Table 2: Services reporting that they find vacancies hard to fill

Services reporting vacancies hard to fill Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Yes 2716 2634 2603 39% 37% 37% No 3082 3192 3269 44% 45% 46%

Not Applicable 1203 1265 1222 17% 18% 17% Total 7001 7091 7094 100% 100% 100%

Services reporting vacancies hard to fill Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Yes 2716 2634 2603 47% 45% 44% No 3082 3192 3269 53% 55% 56%

Total 5798 5826 5872 100% 100% 100% Services that stated ‘Not applicable’ were excluded. Table 2b: Services reporting that they find vacancies hard to fill by Care Inspectorate service type

Service Type Subtype Number of services Percentage of services

2018 2017 2016 2018 2017 2016 Adoption 6 8 10 19% 27% 34%

Adult placement 3 4 1 12% 19% 5%

Care homes:


young people 102 106 94 40% 42% 39% Childcare agency 9 7 8 53% 41% 42%

Daycare of children 1121 1075 1014 42% 39% 37% Fostering 11 17 11 22% 35% 22%

Housing support 543 509 483 58% 55% 51% Nurse agency 35 32 31 65% 63% 67%

Offender accommodation 1 2 2 25% 40% 40%


Mainstream 3 2 5 13% 8% 21% Residential

special 24 22 24 75% 65% 65% Secure


Support services: Care at home 208 182 187 66% 63% 67%

Other than care at home 72 80 98 20% 21% 25%

Grand total 2716 2634 2603 47% 45% 44% Services that stated ‘Not applicable’ were excluded.


Table 2c: Services reporting that they find vacancies hard to fill by SSSC service type


2018 2017 2016 2018 2017 2016 Adoption 6 8 10 19% 27% 34%

Adult day care 72 80 98 20% 21% 25% Adult placement 3 4 1 12% 19% 5%

Care homes for adults 575 584 633 56% 57% 59% Child care agency 9 7 8 53% 41% 42%

Day care of children 1117 1074 1009 42% 40% 37% Fostering 11 17 11 22% 35% 22%

Housing support/care at home 748 691 668 60% 57% 55% Nurse agency 35 32 30 65% 64% 67%

Offender accommodation 1 2 2 25% 40% 40% Residential childcare 126 130 119 43% 46% 43%

School care accommodation 3 2 5 13% 8% 21% Grand total 2706 2631 2594 47% 45% 44%

Calculation excludes those services that stated ‘Not applicable’. Inactive services are excluded when calculating values for SSSC service types.


Table 2d: Services reporting that they find vacancies hard to fill by local authority area


2018 2017 2016 2018 2017 2016 Aberdeen 141 145 156 56% 58% 60%
















Grand total 2713 2631 2601 47% 45% 44% Calculation excludes those services that stated ‘Not applicable’.


Reported reasons why services find vacancies hard to fill

Table 3a: Reported reasons why services find vacancies hard to fill

2018 2017 2016 Too few applicants with experience 60% 57% 55%

Too few applicants 58% 57% 54% Too few qualified applicants 50% 50% 48%

Competition from other service providers 39% 33% 32% Candidates unable to work the hours needed 37% 35% 34%

Other reason 25% 24% 25% Competition from other types of work 24% 23% 22%

Can't afford wage demands 15% 14% 14% Cost of living in the area is too high 8% 8% 9%

Reason unknown 4% 4% 5% Total number of services reporting problems

filling vacancies 2716 2634 2603 The total percentage is greater than 100% as multiple responses possible.

Table 3b: Main reasons stated for why services find vacancies hard to fill

2018 2017 2016 Too few applicants 24% 26% 26%

Too few applicants with experience 18% 18% 19% Too few qualified applicants 16% 18% 17%

Competition from other service providers 11% 9% 8% Other reason 11% 11% 9%

Candidates unable to work the hours needed 8% 8% 8% Competition from other types of work 5% 4% 4%

Can't afford wage demands 4% 5% 4% Reason unknown 3% 3% 3%

Cost of living in the area is too high 1% 1% 1% Grand total 100% 100% 100%


Table 3c: Reported reasons why vacancies were hard to fill by Care Inspectorate service type

Too few applicants

Too few qualified

applicants

Too few applicants

with experience

Cannot afford wage

demands Reason

unknown

Competition from other

service providers


types of work

Cost of living in the area is

too high

Candidates unable to work

the hours needed Other reason

18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16

Adoption 67%

38%

40%

33%

25%

30%

83%

75%

50% 0%

13%

10% 0% 0% 0% 0% 0%

10% 0% 0% 0% 0%

13%

10% 0% 0% 0%

33%

38%

60%

Adult placement 0

% 25% 0% 0% 0% 0% 0%

25% 0% 0% 0% 0% 0% 0%

100% 0% 0% 0%

33%

25% 0% 0% 0% 0% 0% 0% 0%

100%

50%

0%

Care Home Services:

Adults 68%

67%

65%

36%

40%

34%

52%

59%

53%

22%

18%

16% 6% 6% 7%

47%

43%

47%

33%

30%

28%

14%

16%

16%

40%

40%

37%

26%

22%

22%

Older people 53%

52%

53%

55%

53%

55%

56%

54%

54%

11%

12%

12% 5% 5% 6%

38%

37%

37%

26%

23%

23%

10%

10%

12%

35%

31%

31%

29%

29%

29%

Children and young people 41

% 41%

34%

71%

63%

63%

80%

74%

67% 6% 5% 3% 4% 5% 6%

38%

30%

28%

14%

11% 5% 6% 5% 3%

26%

25%

16%

18%

15%

16%

Childcare agency 56

% 57%

50%

56%

57%

50%

67%

71%

75%

11%

14%

13% 0% 0% 0%

56%

43%

25%

33%

43%

25%

11%

29%

25%

56%

57%

75%

33%

43%

50%

Daycare of children 54

% 52%

48%

60%

61%

57%

62%

58%

56%

19%

18%

16% 2% 2% 3%

28%

21%

17%

14%

13%

13% 4% 4% 5%

27%

27%

26%

23%

21%

20%

Fostering 64%

35%

55% 9%

24%

36%

45%

65%

91% 9%

12% 9% 0% 0% 0% 0%

12% 9% 0% 0% 0% 0% 6%

18% 0% 0% 0%

27%

47%

36%

Housing support 71

% 72%

69%

31%

33%

31%

61%

59%

57%

14%

13%

15% 7% 6% 5%

57%

52%

53%

40%

41%

38%

14%

14%

15%

55%

52%

54%

29%

27%

27%

Nurse agency 57

% 59%

52%

34%

41%

39%

29%

31%

35% 9% 3% 6% 6% 6% 6%

46%

44%

52%

14%

19%

32% 6% 9%

10%

20%

28%

26%

23%

22%

16%

Offender accomm.

100%

100%

100%

100%

50%

50% 0% 0% 0%

100%

50%

50% 0% 0% 0% 0% 0% 0% 0% 0%

50% 0% 0% 0% 0% 0% 0%

100%

50%

0%


Mainstream residential 33

% 0% 40%

33%

50%

60%

67%

50%

60%

33% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

33%

50%

20%

33%

50%

20%

Residential special 46

% 41%

29%

63%

64%

79%

71%

73%

75% 0% 0% 4% 0% 0% 0%

46%

23%

29%

21% 9%

13% 4% 0% 0%

25%

23%

25%

21%

27%

25%


Secure accomm. 0

% 33%

50%

100%

100%

100%

50%

67%

100%

50%

33%

50% 0% 0% 0%

50%

33%

50%

50%

33%

50% 0% 0% 0% 0% 0% 0% 0%

33%

50%

Support services:

Care at home 63%

66%

61%

36%

35%

31%

52%

49%

45%

11%

13%

13% 6% 5% 5%

50%

49%

45%

40%

41%

37%

10% 9% 9%

58%

66%

58%

27%

29%

25%

Other than care at home 56

% 59%

44%

40%

35%

29%

61%

59%

45% 7%

10%

10% 3% 9% 6%

28%

23%

24%

18%

11%

15%

10%

11% 7%

24%

28%

20%

21%

26%

41%

Grand total 58%

57%

54%

50%

50%

48%

60%

57%

55%

15%

14%

14% 4% 4% 5%

39%

33%

32%

24%

23%

22% 8% 8% 9%

37%

35%

34%

25%

24%

25%


Table 3d: Reported reasons why vacancies were hard to fill by SSSC service type

Too few applicants

Too few qualified

applicants

Too few applicants

with experience

Cannot afford wage

demands Reason

unknown


service providers


types of work


too high

Candidates unable to work the

hours needed Other reason 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16

Adoption 67%

38%

40%

33%

25%

30%

83%

75%

50%

0%

13%

10%

0%

0%

0%

0%

0%

10%

0%

0%

0%

0%

13%

10%

0%

0%

0%

33%

38%

60%

Adult day care 56%

59%

44%

40%

35%

29%

61%

59%

45%

7%

10%

10%

3%

9%

6%

28%

23%

24%

18%

11%

15%

10%

11%

7%

24%

28%

20%

21%

26%

41%

Adult placement 0

% 25% 0%

0%

0%

0%

0%

25%

0%

0%

0%

0%

0%

0%

100%

0%

0%

0%

33%

25%

0%

0%

0%

0%

0%

0%

0%

100%

50%

0%

Care homes for adults 56

% 55%

55%

51%

51%

51%

55%

55%

54%

13%

13%

13%

5%

5%

6%

40%

38%

39%

27%

25%

24%

11%

11%

13%

36%

33%

33%

28%

28%

28%

Childcare agency 56

% 57%

50%

56%

57%

50%

67%

71%

75%

11%

14%

13%

0%

0%

0%

56%

43%

25%

33%

43%

25%

11%

29%

25%

56%

57%

75%

33%

43%

50%

Day care of children 53

% 52%

48%

60%

61%

57%

62%

58%

56%

19%

18%

16%

2%

2%

3%

29%

21%

17%

14%

13%

13%

4%

4%

5%

28%

27%

26%

23%

21%

20%

Fostering 64%

35%

55%

9%

24%

36%

45%

65%

91%

9%

12%

9%

0%

0%

0%

0%

12%

9%

0%

0%

0%

0%

6%

18%

0%

0%

0%

27%

47%

36%

Housing support/care

at home 69%

71%

67%

32%

33%

31%

58%

56%

54%

13%

13%

15%

7%

6%

5%

55%

52%

51%

41%

41%

38%

13%

12%

13%

55%

56%

55%

29%

27%

26%

Nurse agency 57%

59%

53%

34%

41%

40%

29%

31%

33%

9%

3%

7%

6%

6%

7%

46%

44%

53%

14%

19%

33%

6%

9%

10%

20%

28%

23%

23%

22%

17%

Offender accomm.

100%

100%

100%

100%

50%

50%

0%

0%

0%

100%

50%

50%

0%

0%

0%

0%

0%

0%

0%

0%

50%

0%

0%

0%

0%

0%

0%

100%

50%

0%

Residential Childcare 41

% 41%

34%

69%

65%

66%

78%

74%

69%

6%

5%

4%

3%

3%

5%

40%

29%

29%

16%

12%

8%

6%

4%

3%

26%

24%

18%

18%

18%

18%

Schoolcare accomm. 33

% 0%

40%

33%

50%

60%

67%

50%

60%

33%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

50%

20%

33%

50%

20%

Grand total 58%

57%

54%

50%

50%

48%

60%

58%

55%

15%

14%

14%

4%

4%

5%

39%

33%

32%

24%

23%

22%

8%

8%

9%

37%

35%

34%

26%

24%

25%

Inactive services are excluded when calculating values for SSSC service types.


Table 3e: Summary of main reasons reported why vacancies were hard to fill by Care Inspectorate service type

Too few applicants

Too few qualified

applicants

Too few applicants

with experience

Cannot afford wage

demands Reason

unknown


service providers


types of work


too high



Adoption 17%

25% 0%

0%

13%

11%

50%

38%

67%

0%

13%

11%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

13%

11%

Adult placement 0

% 25%

100%

0%

0%

0%

0%

25%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

0%

0%

0%

0%

0%

0%

0%

0%

67%

50%

0%

Care homes:

Adults 37%

38%

28%

7%

7%

12%

15%

15%

18%

7%

3%

5%

3%

4%

2%

9%

12%

13%

5%

5%

2%

2%

2%

1%

5%

7%

9%

12%

7%

9%

Older People 28%

27%

28%

19%

20%

22%

16%

16%

17%

2%

3%

2%

4%

3%

4%

10%

11%

9%

5%

5%

3%

1%

1%

1%

4%

5%

4%

10%

9%

9%

Children and Young People 9

% 18%

26%

24%

27%

14%

37%

32%

29%

2%

1%

3%

2%

4%

7%

8%

3%

5%

0%

2%

3%

0%

0%

0%

8%

6%

4%

11%

8%

8%

Childcare agency 11

% 14% 0%

22%

14%

17%

11%

14%

50%

11%

0%

0%

0%

0%

17%

22%

14%

0%

0%

0%

0%

0%

14%

0%

22%

14%

17%

0%

14%

0%

Daycare of children 18

% 21%

22%

21%

25%

24%

19%

20%

22%

6%

7%

5%

2%

2%

2%

12%

7%

3%

3%

2%

2%

0%

0%

1%

8%

8%

9%

10%

10%

9%

Fostering 27%

29%

27%

0%

12%

9%

36%

18%

64%

0%

12%

0%

9%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

9%

0%

0%

18%

29%

0%

Housing support 33

% 35%

32%

6%

5%

6%

15%

14%

15%

5%

3%

3%

3%

2%

3%

10%

11%

11%

6%

7%

8%

1%

3%

3%

9%

9%

9%

11%

11%

10%

Nurse agency 23%

22%

25%

20%

25%

29%

17%

9%

18%

6%

0%

0%

3%

3%

7%

14%

13%

11%

0%

6%

4%

0%

0%

4%

3%

3%

0%

14%

19%

4%

Offender accomm. 0

% 0%

50%

100%

0%

0%

0%

0%

0%

0%

100%

50%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

School care accommodation Services:

Mainstream residential 33

% 0%

20%

0%

0%

20%

0%

50%

20%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

0%

0%

33%

50%

40%

Residential special 17

% 9%

13%

29%

45%

30%

33%

27%

26%

0%

0%

4%

0%

0%

0%

8%

0%

4%

0%

0%

4%

0%

0%

0%

0%

5%

9%

13%

14%

9%


Secure accomm. 0

% 0% 0%

50%

33%

50%

50%

33%

50%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

Support services:

Care at home 23%

30%

32%

7%

3%

4%

12%

11%

11%

1%

3%

1%

2%

2%

3%

13%

12%

11%

9%

7%

13%

0%

0%

1%

20%

16%

19%

13%

16%

7%

Other than care at home 25

% 29%

19%

10%

10%

7%

21%

23%

22%

1%

3%

5%

6%

6%

2%

13%

8%

16%

8%

4%

1%

1%

1%

1%

4%

6%

8%

11%

11%

19%

Grand total 24%

26%

26%

16%

18%

17%

18%

18%

19%

4%

5%

4%

3%

3%

3%

11%

9%

8%

5%

4%

4%

1%

1%

1%

8%

8%

8%

11%

11%

9%


Table 3f: Summary of main reasons reported why vacancies were hard to fill by SSSC service type

Too few applicants

Too few qualified

applicants

Too few applicants

with experience

Cannot afford wage

demands Reason

unknown


service providers


types of work


too high



Adoption 17%

25%

0%

0%

13%

11%

50%

38%

67%

0%

13%

11%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

13%

11%

Adult day care 25%

29%

19%

10%

10%

7%

21%

23%

22%

1%

3%

5%

6%

6%

2%

13%

8%

16%

8%

4%

1%

1%

1%

1%

4%

6%

8%

11%

11%

19%

Adult placement

0%

25%

100%

0%

0%

0%

0%

25%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

0%

0%

0%

0%

0%

0%

0%

0%

67%

50%

0%

Care homes for adults

30%

29%

28%

16%

17%

20%

16%

16%

17%

3%

3%

3%

4%

4%

4%

10%

11%

10%

5%

5%

3%

1%

1%

1%

5%

6%

5%

11%

8%

9%

Childcare agency

11%

14%

0%

22%

14%

17%

11%

14%

50%

11%

0%

0%

0%

0%

17%

22%

14%

0%

0%

0%

0%

0%

14%

0%

22%

14%

17%

0%

14%

0%

Day care of children

18%

21%

22%

21%

25%

24%

19%

20%

22%

6%

7%

5%

2%

2%

2%

12%

7%

4%

3%

2%

2%

0%

0%

1%

8%

8%

9%

10%

10%

9%

Fostering 27%

29%

27%

0%

12%

9%

36%

18%

64%

0%

12%

0%

9%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

9%

0%

0%

18%

29%

0%

Housing support/care

at home 30%

34%

32%

6%

5%

5%

14%

13%

14%

4%

3%

3%

3%

2%

3%

11%

11%

12%

7%

7%

9%

1%

2%

2%

12%

11%

12%

11%

13%

9%

Nurse agency 23%

22%

26%

20%

25%

30%

17%

9%

15%

6%

0%

0%

3%

3%

7%

14%

13%

11%

0%

6%

4%

0%

0%

4%

3%

3%

0%

14%

19%

4%

Offender accomm.

0%

0%

50%

100%

0%

0%

0%

0%

0%

0%

100%

50%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

Residential child care

10%

16%

23%

25%

30%

18%

37%

32%

28%

2%

1%

3%

2%

3%

5%

7%

2%

5%

0%

2%

3%

0%

0%

0%

6%

5%

5%

11%

9%

8%

School care accomm.

33%

0%

20%

0%

0%

20%

0%

50%

20%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

0%

33%

0%

0%

33%

50%

40%

Grand total 24%

26%

26%

16%

18%

17%

18%

18%

19%

4%

5%

4%

3%

3%

3%

11%

9%

8%

5%

4%

4%

1%

1%

1%

8%

8%

8%

11%

10%

9%


Table 3g: Reported reasons why vacancies were hard to fill by local authority area

Too few applicants

Too few qualified

applicants

Too few applicants

with experience

Cannot afford wage

demands Reason

unknown


service providers


types of work


too high



Aberdeen 65%

66%

73%

52%

48%

48%

67%

65%

61%

23%

23%

24%

1%

1%

2%

44%

39%

42%

35%

36%

37%

43%

46%

51%

42%

39%

42%

21%

23%

15%

Aberdeen shire

64%

66%

63%

57%

53%

53%

59%

58%

56%

27%

26%

26%

5%

9%

8%

39%

35%

39%

28%

30%

34%

26%

25%

28%

43%

41%

40%

29%

26%

23%

Angus 55%

56%

44%

53%

63%

67%

71%

66%

56%

16%

17%

26%

3%

5%

5%

21%

22%

16%

16%

10%

9%

3%

0%

0%

47%

39%

28%

24%

22%

28%

Argyll and Bute

63%

67%

60%

58%

59%

52%

52%

49%

49%

10%

12%

10%

7%

4%

5%

28%

28%

29%

23%

28%

27%

15%

12%

15%

33%

38%

33%

52%

48%

42%

Clackmannan

shire 56%

61%

52%

52%

52%

44%

52%

57%

44%

20%

17%

12%

0%

9%

0%

36%

35%

28%

32%

26%

28%

0%

0%

0%

48%

43%

44%

36%

26%

32%

Dumfries and Galloway

57%

53%

43%

57%

56%

50%

55%

49%

51%

25%

23%

20%

1%

0%

0%

49%

49%

41%

42%

37%

33%

4%

4%

3%

45%

40%

36%

24%

24%

34%

Dundee 54%

49%

41%

46%

45%

51%

76%

64%

66%

19%

16%

20%

7%

5%

8%

50%

38%

41%

26%

20%

15%

0%

1%

2%

43%

38%

31%

25%

18%

15%

East Ayrshire

52%

61%

60%

36%

47%

38%

59%

55%

56%

5%

11%

11%

4%

8%

7%

45%

58%

56%

13%

21%

20%

4%

3%

2%

21%

21%

20%

27%

24%

22%

East Dunbarton

shire 49%

39%

36%

51%

42%

39%

59%

54%

50%

19%

14%

13%

2%

3%

2%

54%

39%

36%

17%

8%

11%

3%

3%

5%

44%

34%

30%

27%

22%

25%

East Lothian 59%

57%

45%

64%

50%

43%

71%

57%

49%

9%

20%

14%

4%

2%

6%

52%

46%

37%

23%

20%

27%

9%

11%

14%

48%

41%

41%

23%

20%

29%

East Renfrew shire

40%

42%

49%

50%

47%

51%

57%

58%

51%

12%

11%

8%

2%

2%

5%

40%

33%

41%

26%

22%

23%

0%

0%

5%

40%

38%

38%

36%

36%

33%

Edinburgh 57%

54%

52%

54%

57%

61%

67%

67%

66%

14%

14%

13%

6%

3%

4%

42%

38%

38%

28%

27%

29%

10%

12%

13%

38%

39%

43%

22%

22%

18%

Falkirk 58%

61%

63%

52%

50%

43%

57%

58%

57%

15%

18%

18%

5%

10%

8%

28%

23%

33%

25%

19%

22%

5%

3%

6%

48%

42%

47%

28%

32%

43%

Fife 64%

63%

61%

48%

48%

45%

62%

56%

55%

6%

8%

7%

6%

7%

8%

32%

27%

26%

21%

19%

17%

3%

2%

2%

31%

30%

28%

17%

16%

17%

Glasgow 55%

52%

45%

49%

48%

43%

55%

56%

53%

12%

11%

12%

6%

6%

4%

38%

31%

24%

22%

21%

17%

2%

2%

2%

27%

27%

28%

24%

25%

27%

Highland 63%

62%

59%

51%

54%

55%

55%

54%

51%

14%

13%

11%

3%

5%

8%

38%

29%

26%

26%

21%

19%

11%

11%

10%

34%

35%

30%

34%

32%

30%

Inverclyde 73%

72%

47%

53%

50%

37%

50%

47%

43%

17%

16%

20%

3%

0%

3%

40%

34%

33%

27%

31%

27%

3%

0%

3%

37%

28%

27%

37%

25%

27%


Midlothian 71%

57%

51%

51%

50%

47%

63%

50%

55%

17%

19%

10%

12%

2%

6%

46%

31%

25%

20%

17%

18%

7%

7%

6%

22%

29%

33%

12%

14%

20%

Moray 58%

55%

47%

42%

50%

45%

58%

64%

57%

21%

11%

12%

2%

0%

0%

44%

36%

35%

29%

27%

22%

4%

2%

0%

37%

34%

33%

21%

20%

18%

Na h-Eileanan Siar

76%

70%

60%

40%

43%

35%

56%

52%

55%

12%

4%

5%

0%

4%

5%

32%

30%

25%

28%

22%

15%

8%

9%

10%

32%

30%

30%

32%

35%

30%

North Ayrshire

48%

55%

53%

48%

53%

56%

54%

47%

53%

14%

16%

13%

0%

2%

0%

38%

29%

36%

16%

12%

11%

10%

10%

9%

36%

39%

51%

36%

35%

29%

North Lanarkshire

48%

49%

45%

37%

38%

34%

46%

42%

37%

13%

6%

9%

5%

3%

5%

34%

28%

24%

18%

17%

13%

0%

1%

1%

27%

30%

25%

37%

28%

35%

Orkney 77%

65%

71%

35%

30%

21%

54%

65%

57%

4%

0%

0%

0%

0%

0%

31%

40%

21%

4%

5%

0%

15%

20%

0%

19%

10%

14%

35%

25%

14%

Perth and Kinross

70%

73%

63%

48%

52%

46%

58%

59%

53%

12%

16%

16%

5%

5%

3%

40%

32%

32%

19%

15%

15%

5%

4%

4%

38%

36%

35%

23%

24%

26%

Renfrew shire

50%

53%

53%

44%

50%

40%

65%

64%

61%

18%

17%

15%

1%

4%

4%

40%

30%

33%

23%

22%

20%

1%

1%

1%

44%

39%

43%

19%

21%

25%

Scottish Borders

68%

55%

56%

36%

36%

47%

49%

60%

65%

10%

11%

14%

2%

4%

2%

36%

32%

37%

27%

26%

30%

2%

0%

2%

46%

45%

47%

12%

13%

14%

Shetland 78%

57%

50%

52%

52%

54%

63%

61%

54%

11%

13%

13%

7%

4%

0%

30%

26%

33%

41%

35%

42%

22%

17%

21%

41%

39%

38%

37%

30%

29%

South Ayrshire

57%

57%

63%

48%

46%

40%

65%

56%

50%

17%

11%

8%

2%

4%

6%

39%

37%

35%

20%

24%

27%

4%

4%

4%

31%

41%

27%

30%

28%

25%

South Lanarkshire

47%

50%

53%

49%

55%

49%

57%

54%

52%

14%

13%

11%

4%

2%

3%

34%

27%

24%

20%

19%

18%

2%

2%

2%

36%

33%

31%

24%

26%

25%

Stirling 52%

65%

57%

52%

42%

36%

56%

58%

50%

17%

17%

14%

4%

4%

11%

38%

33%

34%

38%

33%

25%

6%

8%

5%

40%

37%

39%

31%

35%

36%

West Dunbarton

shire 52%

43%

52%

56%

39%

52%

48%

48%

52%

19%

9%

4%

0%

0%

0%

26%

17%

22%

11%

13%

0%

0%

0%

0%

63%

57%

39%

26%

26%

17%

West Lothian 45%

47%

45%

53%

56%

52%

64%

57%

57%

17%

13%

13%

6%

4%

1%

37%

27%

30%

16%

16%

13%

2%

3%

3%

35%

35%

29%

13%

10%

13%

Grand total 58%

57%

54%

50%

50%

48%

60%

57%

55%

15%

14%

14%

4%

4%

5%

39%

33%

32%

24%

23%

22%

8%

8%

9%

37%

35%

34%

25%

24%

24%


Table 3h: Summary of main reported reasons why vacancies were hard to fill by local authority area

Too few applicants

Too few qualified

applicants

Too few applicants

with experience

Cannot afford wage

demands Reason

unknown


service providers


types of work


too high


hours needed Other reason

18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16 18 17 16

Aberdeen 21%

22%

20%

16%

17%

15%

20%

22%

21%

6%

3%

5%

3%

3%

2%

12%

7%

7%

5%

6%

3%

3%

6%

9%

8%

6%

9%

7%

8%

8%

Aberdeen shire

25%

26%

28%

15%

19% 9%

13%

18%

19%

11%

9%

8%

3%

1%

3%

9%

7%

9%

1%

2%

5%

3%

2%

3%

7%

10%

9%

11%

5%

7%

Angus 21%

20%

22%

21%

39%

27%

29%

24%

29%

5%

2%

12%

3%

2%

2%

3%

5%

2%

0%

0%

0%

0%

0%

0%

11%

5%

2%

8%

2%

2%

Argyll and Bute

33%

36%

22%

13%

22%

21%

8%

7%

17%

2%

1%

1%

5%

1%

1%

7%

6%

7%

8%

4%

1%

2%

0%

1%

7%

4%

10%

15%

17%

18%

Clackmannan

shire 32%

48%

38%

20%

13%

13%

12%

4% 8%

12%

13%

4%

0%

4%

0%

8%

4%

8%

4%

9%

4%

0%

0%

0%

4%

0%

8%

8%

4%

17%

Dumfries and Galloway

30%

28%

19%

16%

15%

12%

16%

16%

16%

6%

5%

7%

3%

0%

4%

7%

5%

4%

4%

3%

4%

0%

0%

0%

7%

13%

16%

9%

15%

15%

Dundee 17%

27%

25%

11%

12%

20%

25%

15%

22%

4%

1%

5%

6%

3%

0%

13%

11%

8%

8%

4%

5%

0%

0%

0%

8%

12%

7%

8%

15%

7%

East Ayrshire

18%

16%

29%

7%

26% 7%

38%

16%

29%

4%

8%

4%

5%

3%

9%

9%

21%

9%

0%

5%

4%

0%

0%

0%

4%

3%

2%

16%

3%

7%

East Dunbarton

shire 17%

17% 9%

17%

12%

30%

13%

27%

17%

3%

3%

4%

0%

3%

2%

14%

12%

6%

3%

2%

0%

0%

0%

0%

16%

12%

24%

16%

12%

9%

East Lothian 25%

35%

22%

16%

15%

24%

22%

11%

14%

0%

6%

2%

4%

2%

8%

13%

11%

6%

7%

2%

4%

0%

6%

2%

4%

2%

8%

9%

11%

10%

East Renfrew shire

21%

27%

24%

14%

7%

29%

12%

16% 5%

2%

7%

5%

2%

2%

3%

14%

7%

8%

7%

7%

11%

2%

0%

0%

17%

11%

8%

7%

18%

8%

Edinburgh 22%

23%

25%

17%

18%

20%

19%

19%

21%

3%

5%

2%

2%

2%

2%

12%

9%

11%

7%

4%

3%

1%

1%

3%

8%

8%

9%

9%

11%

5%

Falkirk 17%

21%

27%

12%

5% 8%

26%

23%

22%

3%

8%

2%

3%

11%

4%

8%

3%

4%

5%

3%

10%

0%

0%

0%

20%

13%

8%

6%

13%

14%

Fife 24%

23%

31%

21%

19%

17%

17%

20%

20%

3%

5%

0%

4%

2%

6%

9%

11%

10%

2%

4%

6%

0%

0%

0%

7%

8%

5%

13%

8%

5%

Glasgow 21%

27%

26%

17%

15%

14%

17%

15%

21%

4%

4%

2%

5%

5%

4%

14%

11%

8%

4%

4%

5%

0%

0%

0%

5%

8%

8%

13%

10%

12%


Highland 29%

30%

38%

14%

23%

14%

12%

14%

15%

6%

1%

2%

1%

1%

2%

10%

7%

5%

5%

2%

4%

0%

1%

1%

8%

3%

5%

14%

19%

15%

Inverclyde 20%

31%

17%

13%

6%

17%

17%

28%

28%

3%

0%

3%

0%

3%

0%

7%

6%

10%

3%

3%

7%

0%

0%

0%

13%

9%

3%

23%

13%

14%

Midlothian 22%

40%

30%

20%

12%

24%

7%

12%

20%

5%

10%

7%

0%

5%

2%

17%

10%

2%

10%

2%

4%

0%

0%

0%

7%

5%

9%

12%

5%

2%

Moray 29%

27%

28%

18%

25%

13%

22%

20%

19%

8%

5%

6%

0%

0%

0%

10%

11%

13%

4%

2%

4%

0%

0%

0%

6%

5%

6%

4%

5%

11%

Na h-Eileanan Siar

48%

30%

33%

8%

13%

11%

12%

22%

11%

8%

0%

6%

0%

4%

0%

12%

9%

17%

0%

17%

0%

0%

0%

0%

0%

0%

17%

12%

4%

6%

North Ayrshire

22%

22%

19%

8%

24%

14%

20%

12%

17%

2%

4%

7%

2%

2%

0%

10%

10%

10%

8%

2%

2%

4%

0%

0%

10%

14%

24%

14%

8%

7%

North Lanarkshire

18%

21%

23%

13%

21%

16%

14%

11%

11%

4%

3%

5%

8%

4%

2%

10%

9%

11%

4%

6%

5%

0%

0%

0%

9%

10%

10%

21%

14%

17%

Orkney 62%

40%

46%

8%

0% 8%

4%

25%

23%

4%

0%

0%

0%

0%

0%

19%

10%

8%

0%

10%

0%

0%

0%

0%

0%

0%

8%

4%

15%

8%

Perth and Kinross

33%

34%

33%

18%

15%

18%

19%

19%

12%

2%

3%

4%

1%

2%

3%

7%

5%

8%

7%

5%

2%

0%

1%

0%

8%

4%

7%

6%

11%

14%

Renfrew shire

16%

22%

24%

18%

24%

16%

20%

14%

27%

0%

4%

0%

3%

1%

3%

15%

9%

8%

8%

9%

9%

0%

0%

0%

11%

5%

9%

10%

11%

4%

Scottish Borders

32%

26%

30%

12%

15%

15%

14%

19%

13%

2%

6%

5%

0%

0%

0%

14%

6%

3%

2%

4%

13%

0%

0%

0%

17%

15%

18%

8%

9%

5%

Shetland 52%

39%

18%

19%

30%

18%

11%

4%

27%

4%

13%

5%

0%

0%

5%

4%

0%

5%

0%

0%

14%

0%

0%

0%

0%

0%

0%

11%

13%

9%

South Ayrshire

20%

26%

36%

9%

15%

15%

37%

28%

23%

2%

0%

2%

2%

2%

2%

9%

7%

6%

0%

4%

2%

0%

0%

0%

11%

11%

4%

9%

7%

9%

South Lanarkshire

23%

23%

21%

11%

17%

26%

19%

24%

21%

4%

5%

3%

4%

3%

4%

9%

7%

3%

5%

2%

5%

0%

0%

0%

12%

9%

9%

12%

10%

9%

Stirling 21%

23%

21%

25%

10% 8%

10%

21%

35%

8%

6%

6%

2%

2%

6%

13%

12%

4%

8%

8%

2%

0%

0%

0%

6%

2%

8%

6%

17%

12%

West Dunbarton

shire 19%

13%

27%

7%

22%

23%

22%

22%

27%

7%

4%

0%

0%

4%

0%

15%

9%

5%

4%

4%

0%

0%

0%

0%

26%

13%

9%

0%

9%

9%

West Lothian 23%

28%

25%

19%

20%

30%

21%

18%

16%

7%

9%

7%

3%

4%

0%

14%

5%

10%

2%

0%

1%

0%

1%

1%

3%

9%

5%

7%

5%

4%

Grand total 24%

26%

26%

16%

17%

17%

18%

18%

19%

4%

5%

4%

3%

3%

3%

11%

9%

8%

5%

4%

4%

1%

1%

1%

8%

8%

8%

11%

11%

9%

early learning and childcare statistics 20152

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© Care Inspectorate 2020 I Published by: Communications I COMMS-0120-296

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