INSPIREDTHINKINGProven Experience.

YouHow Starpoint Can Help Your Business

Partnering with

2

Since 1982, Starpoint Solutions

has been a trusted source of

human capital and solutions

to help our clients achieve and

exceed their business goals.

Corporate Mission

3

Corporate Highlights

Solid company Founded in 1982 Privately held Headquartered in New York City, 10 offices nationwide Experienced management team

Fortune 500 customer base; 75% repeat business

Recognized industry innovator Deloitte & Touche Fast 50 & Fast 500 VARBusiness VAR of the Year for Custom Systems VARBusiness 500: 9 consecutive years Crain’s NY Largest Software Companies: 8 consecutive years Inc. 500 Hall of Fame: 5 consecutive years International Association of Web Masters & Designers Golden Web Award

4

Starpoint Offices

Ten offices nationwide plus offshore development centers in Moscow and Kiev

New York, NY – Headquarters and Development Center Bensalem, PA Boston, MA Chicago, IL Dallas, TX Iselin, NJ Philadelphia, PA Plainview, NY Providence, RI Washington, DC Moscow, Russian Federation - Development Center Kiev, Ukraine - Development Center

5

A Decade of Success

Committed search

2009

Online benefits application

Web-enabled financial planning tools

PeopleSoft, Siebel, Lawson implementation

2003

2002

2001

2000

Vendor management & staff augmentation

Application development & staffing

2004

Online travel reservation system

iForge site builder & HomeAgain portal

2006

2005

New stock records matching product

2007

Staff augmentation

2008

6

Human CapitalIT

FinanceAccounting

CommunicationsManagement

Consulting Right to Hire Contingency

Committed Search

AssessmentsImplementations

UpgradesControl & Compliance

Data Stewardship

Onsite Offsite Offshore

DevelopmentApplication Development

NetworkInfrastructure

Security Audits

Enterprise SoftwareSAP

OraclePeopleSoftJD Edwards

SiebelApprova

Security WeaverGlobal IDs

Starpoint’s Flexible Offerings

Human Capital Solutions

7

Consulting Right to Hire Contingency

Committed Search

8

Starpoint’s Resource Qualification Process

We provide higher-caliber, qualified resources

Starpoint employs a three-tier screening methodology For hiring employees for a client’s team or our team For screening our resources for client projects and project augmentation

Step 1: Trained from a functional and technical perspective, our resource managers source, screen and interview initial candidates. Approved candidates are then forwarded

Step 2: Starpoint functional and technical managers validate skills and confirm candidates’ hands-on experience

Step 3: Starpoint CTO and practice director conduct final interviews to approve or reject the candidate

“I have been working

with Starpoint for the

past 6 years. They do

an outstanding job of

screening candidates

properly in both

technical skills and

soft skills. We know

that when Starpoint

has partnered with us

on a project, staffing

initiative or retained

search, we will find

the right resource in a

short period of time.”

9

Technology Staffing

Nationwide network of senior technical recruiters

Proven, automated process for expediting hiring

Project augmentation, team staffing, and right-to-hire

Committed search: CIO, CTO, VP of IT, VP of Sales openings

Full understanding of client’s goals Technology SMEs meet with client’s technology managers to

understand in detail the project and position requirements Help clients develop the position requirements from which to

recruit

Technical screening and verification process Technical interviews and assessments with Starpoint’s

Professional Development Services staff prior to submitting candidates to clients

“Everything my staff had told me about your personal professionalism and the excellent service provided by Starpoint is clearly true.

“This is also further demonstrated by the number of quality individuals you sourced for us.”

− Major financial services firm

10

Technology Staffing

Starpoint is on the preferred vendor lists of major companies

11

Centralized Vendor Management Office

Centrally managed program with a dedicated, onsite Recruiting Manager

Enables you to focus on core business issues and grow revenue

Delivers highly qualified permanent and contract technology professionals — in a shorter timeframe

Offers cost savings — hard and soft dollars

Leverages Starpoint’s extensive experience managing the recruiting process — with no administrative cost

Integrates Starpoint’s processes with your current processes

“We brought Starpoint Solutions onsite as a staffing partner over 5 years ago to handle our permanent staffing for IT. Since then we have expanded their role to include staffing for Investment Administration, Legal, Compliance and Finance. On average they fill 40 to 50 positions for us each year. They have been a great partner that we can trust to find us the best talent in the marketplace.”

− Major financial investment firm

12

Finance & Accounting Staffing Offerings

A complete range of staffing services for Finance, Accounting, and Banking services

Onsite management services

Executive search

Project augmentation Restatement activities SOX Consulting Full-time

Investment operations Derivatives, fixed income, portfolio management

Three-tier screening and verification process Subject matter experts conduct interviews and assessments prior to submitting candidates to clients

Staff augmentation

Staff augmentation

Staff augmentation

13

Mortgage & Home Equity Staffing Offerings

Staffing services for Mortgage and Home Equity Loan Professionals

Temporary, temp-to-hire, direct hire, primary vendor, on-site staffing

Mortgage and Home Equity Loan Professionals Appraisers Auditors (Bank, Fraud, Loan) Brokers Cash Reconciliation Clerical Support Collectors Commercial Loan Specialists Customer Service Reps Data Entry Document Drawers Funders & Funding Analysts Loan Accountants & Auditors

Loan Originators, Processors & Shippers Loss Mitigation Specialist Mortgage Back Securities Origination Analysts Paralegals Pre & Post Closers Processors (Loans, Insurance) Reconciliation Analysts Review Analysts Team Assistants Trading Analysts & Assistants Trust Account Auditors & Clerks Underwriters Workout Specialists

14

Administrative & Clerical Staffing

A complete range of administrative support staffing services

Administrative & Clerical Administrative, executive & office assistants Receptionists & switchboard operators Data entry clerks

Customer Service & Call Center Support Customer service\care representatives Call center support specialists Inbound\outbound telemarketing

Accounting Support Accounts Payable\Receivable Credit & Collections General Ledger Payroll

Legal & Paralegal Support Legal assistants\legal secretaries Paralegals Document review personnel\project managers

Staff augmentation

Staff augmentation

15

Starpoint Committed Search Capabilities

Full-spectrum Committed Search Services Starpoint Executive Search: committed senior management searches Starpoint Sales Search: committed sales searches

Fortune 1000 Services IT: CIO, CTO, VP of IT, Enterprise Architecture Finance: CFO, VP of Finance Revenue: VP of Sales, Business Development, Sales Management, National Sales

HR: VP of Human Resources

Early/Mid-stage Technology Company Services Executive: CEO, COO Revenue: VP of Sales, Marketing, Business Development, Sales Management, Sales Account Executives

HR: VP of Human Resources IT: CIO, CTO, VP Product Development, VP Product Management Finance: CFO, VP of Finance Professional Services, Pre & Post Sales Support

Professional Development Services

16

Onsite Offsite

Offshore

17

Professional Development Services Offerings

End-to-end solution offerings

Custom application development Business domain expertise, business process redesign User-centric information architecture and user interface Custom application architecture, existing frameworks, portal technologies

Specific focus on highly client-interactive projects, taking the time to know our clients

Application maintenance and support Provide teams to do on-going enhancements Clients can work directly with Moscow or through a Starpoint provided on-site technical coordinator

Custom portal

iForge site builder & TEMODAR Web site

New stock records matching product

18

Professional Development Services Delivery

Flexible delivery models

Outsourced Team located at Starpoint US and/or client sites, plus at Starpoint facilities in Moscow and Kiev

US engagement team consists of Project Manager, Business Analyst, Information Architects, Application Architect and Development Lead

Entire team can be US-based at our NY Development Center

Project augmentation Team located at client site with governance and advice from Starpoint management as appropriate

Position requirements are created by Starpoint management with a team orientation after reviewing client goals

Uses Starpoint’s resources screening system, where client typically does final interviews

Stock option product & real estate portal

Extranet & digital asset library

Enterprise risk management

tool

19

Professional Development Services Employees

Talented Moscow- & Kiev-based employees

Starpoint employees Located in Starpoint-leased facilities Established for eight years

Highly skilled computer scientists with focus on scientific and mathematical analysis

Proven staff structure Senior resources educated and practically trained working for corporations, military and space clients

On-going intern program to augment senior staff Intern program produces Doctoral and Masters graduates from two facilities (where our facilities are located):

Moscow Physics and Technology Institute (the “MIT” of Russia)

Institute of Cybernetics (largest Computer Science research center)

Portal development

Web financial tools

Direct marketing integrated system

20

Professional Development Services Methodology

Proven iterative methodology

Starpoint follows a modified version of the Rational Unified Process (RUP), right-sized for each client project

Focus on short, iterative deliverable cycles for higher levels of client interaction

Common, integrated set of disciplines and procedures that link all components of a project

Strong governance and change management

Tight documentation control, tailored for each client project

“The Starpoint team of software engineers, architects, project managers and business analysts provided a high-level of quality in both their design and code delivery. We are very pleased with the quality of work that was delivered by Starpoint and would be completely comfortable engaging with them on future projects.”

21

Professional Development Services Competency

Key areas of technical competency

Platforms/portal technologies Java (J2EE): Sun Certified Java Center Microsoft .Net Framework with Enterprise Web Services WebLogic: BEA Integration Partner WebSphere: IBM Advanced Partner

Data/database Architecture Design and modeling Database analysis, development, and migration

Algorithmic design, analytics design, mathematical modeling

Middleware design, development, and implementation TIBCO MQ Series JMS

“Things are going

great with the new

program. This one

Accounts Payable

clerk said it was the

best thing she has

seen since she has

worked here. By the

end of that day, I

sent an e-mail to my

superiors telling them

we had a winner!”

Enterprise Software Services

22

AssessmentsImplementations

UpgradesControl & Compliance

Data Stewardship

23

Enterprise Software Services: Areas of Expertise

Enterprise Software

Oracle:

SAP:

Control & Compliance

GRC & Continuous Controls Monitoring:

Master Data Stewardship:

GRC GRC

24

Enterprise Software Services Offerings

Strategic service offerings

Project augmentation Contract, consultants, staffing: Full-time, and right-to-hire

Consulting services Product evaluations, assessments, analysis (gap fit) Business case, discovery, PMO

Project-based services Implementations, upgrades

Software evaluations and recommendations

Assessments Gap fit Business case Discoveries Onsite functional training and support

Implementations: PeopleSoft, SAP, Siebel

Staff augmentation:SAP

Staff augmentation: Oracle

25

Enterprise Software Services Offerings, cont.

Strategic service offerings, cont.

Governance, Risk and Compliance (GRC) Deliver quick wins using Approva, Security Weaver, SAP GRC and Oracle GRC

Governance design and enforcement User and role provisioning Sensitive access and SOD Continuous controls monitoring

Data stewardship Discovery, profiling and classification of data assets using the Global IDs suite of tools

Staff augmentation: Oracle

Upgrade: JDE

Upgrade: SAP

26

Procedure manuals User training Conference room pilot User acceptance testing Cutover planning Post implementation/support

Project management/methodologies Business process analysis Technical installation process

of enterprise software Application configuration Integration & modifications Data conversion

Enterprise Software Services Skills

Upgrade and implementation skills

Functional and technical expertise“We completed a

3-year project in

8 months. We

couldn’t have

done it with any

other compliance

software product.

The results were

spectacular.”

Network & Infrastructure Technology Services

27

NetworkInfrastructure

Security Audits

28

Starpoint Communications

Senior communications executives with more than 20 years of business and technology experience

Network and infrastructure technology and services Enterprise network engineering: voice, data, video Unified communications technology: mobility, broadband, IP Operations and data center: engineering, ordering, monitoring, billing

Integrated with the existing capabilities of Starpoint Integration/application development/off-shoring Implementation services: outsourced, project augmentation, or off-shoring to our development centers in Moscow and Kiev

Staffing – technology, financial, executive Enterprise solutions

Integrated with partner products Security assessments VoIP implementations Benchmarking and competitive assessments

Project management Installation and configuration; training

“Not only is Starpoint an

invaluable source of

essential, high-quality

Cisco certified

consultants, but they are

also a valued partner

that CDI can confidently

go to market with in our

joint installed base of

customers.”

29

Starpoint Communications Challenges

Business development

Senior executive level business development to match business needs with the right technology

Quantitative analysis to make sure the technology solution makes business sense for your company

Architecture, requirements, vendor selection

World class technology, business and executive staffing

Experienced implementation and project management with a track record for delivering technology solutions

Communication challenges

How can my company gain advantage from the latest communications technologies?

What’s the business value of implementing a communications technology solution

How do I make the right technology choices

Where will I find the right expertise to ensure success

How do I manage quality in a cost effective manner?

30

Starpoint Communications Implementation

Implementation services – two effective delivery approaches

Outsourced Team located at Starpoint US and/or client sites, plus at Starpoint facilities in Moscow and Kiev

US engagement team consists of Project Manager, Business Analyst, Information Architects, Application Architect and Development Lead

Entire team can be US-based at our NY Development Center

Project augmentation Team located at client site with governance and advice from Starpoint management as appropriate

Position requirements are created by Starpoint management with a team orientation after reviewing client goals

Uses Starpoint’s resources screening system, where client typically does final interviews

Staff augmentation

Staff augmentation

Staff augmentation for VOiP

implementation

Why Select Starpoint?

31

Flexible approachProven experience

Stellar clientsExpert screening

Stability and commitment

32

Why Select Starpoint

Project experience, expertise and practice-based resources Support our consultants Serve as trusted advisors to our clients

Tried and proven three-tier resource screening process

Ample supply of consultants that are known entities

Project, project augmentation, consulting services and full-time placement services are driven by our clients’ desire to engage

Strategic partnerships

Starpoint value Quality resources, ability to complete the work in a shorter period of time, and competitive pricing equals the most cost-effective solution and highest value for our clients

“The service and

partnership that we

receive from

Starpoint is excellent.

The team at

Starpoint was able to

understand our

culture and find

candidates quickly.”

33

Questions & Answers

Thank you for your time

Q&A/Discussion

INSPIREDTHINKINGProven Experience